You are on page 1of 6

Organizational Behavior In Education

Soalan 1
Sejauh manakah Integriti Model boleh menjelaskan tingkahlaku organisasi? Bincangkan Model OB
yang berkaitan dengan 2 perkara iaitu Performance dan Commitment dalam pendidikan
INTEGRATING MODEL OF ORGANIZATIOAL BEHAIOR
Organizational behavior (ob)
A field of study devolved to:
Understanding explaining improving altitude! and "ehavior of individual! and grou#! in organizations
Theorys+concepts in ob are dran from vierity of disciplines
~ !ob performance and individual characteristics"dran from industrial and organizational psychology
~ satisfaction# emotions and team processes drans from social psycology
~ team characteristics and organizational structure drans from sociology
~ organizational culture drans from anthopology
~ motivation# learning and decision ma$ing drans from economic models
integrative model of o" in education %
Ting$ahla$u organisasi (O&)
satu lapangan $a!ian untu$:
memahami $etinggian mening$at$an men!elas$an dan perila$u individu dan $elompo$ dalam organisasi
teori"teori + $onsep di ob diambil dari $epelbagaian disiplin
' prestasi $er!a dan $ara$teristi$ individu"diambil dari industri dan psi$ologi organisasi
' $epuasan# emosi dan $umpulan proses diambil dari psi$ologi sosial
' $ara$teristi$ $umpulan dan stru$tur organisasi diambil dari sosiologi
' budaya organisasi diambil dari anthopology
' motivasi# bela!ar dan pengambilan $eputusan drans dari model e$onomi
model integratif ob dalam pendidi$an%
Individual outco$e!:
The to primary outcomes in organizational behavior"employees ( managers"are
!ob performance
organizational commitment
)e$#lo%ee!: have to primary goals for or$ing lives*
to perform their !obs ell
to remain a member of the organizational that they respect
)$anager!: have to primary goals for their employees
to maximize !ob performance
to ensure that the employees stay ith tha organiation for a
significant length of time*
+n educational organizational,!chool%
ORGANIZATIONAL
MECHANISM
"O-.A/+0AT+O/A1 2U1TU-3
"O-.A/+0AT+O/A1 4T-U2TU-3
GROUP MECHANISM
"13A53-46+7
4T8134 (
&36A9+O-:
"13A53-46+7 7O:3-
( +/;1U3/23 :
"T3-<4 7-O234434:
"T3-<4
26A-A2T3-+4T+2:
INDIVIDUAL
CHARACTERISTIC
"73-4O/A1+T8 (
2U1TU-A1 9A1U3
"A&+1+T8
INDIVIDUAL MECHANISM
=O& 4AT+4;A2T+O/
4T-344
<OT+9AT+O/
T-U4T# =U4T+23 ( 3T6+24
13A-/+/. + 532+4+O/ <A>+/.
INDIVIDUAL
OUTCOMES
"=O& 73-;O-<A/23
"O-.A/+0AT+O/A1
2O<<+T<3/T

Individual $echani!$
"directly affect &o" #er'or$ance and organizational co$$it$ent*
)&o" !ati!'action"captures hat employees feel hen thin$ing about
their !obs*
)!tre!!"reflects employees psychological responsesto !ob demands
that tax or exceed their capacity*
)$otivation"captures the energetic forces that drive employees or$
effort*
)tru!t( &u!tice ) ethic!"the degree to hich employees feel their
organization do business ith fiarness# honesty and integrity*
)learning and de!icion $a*ing"deals ith ho employees gain !ob
$noledge and ho they use it to ma$e accurate !udgements on !ob*
Individual characteri!tic
To factors"characteristics of individual employees
)personality and cultural values
"reflects the various traits and tendencies that describe hoe people
act"including*
: extraversion
: conscientiousness
: collectivism
"ho people behave at or$# tas$s interested# react to events that
happen on the !ob*
)ability
"the cognitive abilities"emotional s$ills#a nd physical abilities*** That
employees bring to a !ob*
"influences the $ind of tas$s that that employees are good at# or
struggler to do*
+n educational organization settings%
Grou# $echani!$
"employees do not or$ alone"in or$ term led by formal and ,or
informal leaders*
"group mechanism shapes satisfaction# stress# motivation# trust and
learning
)team characteristics"the ?ualities that team possess# such as norms#
roles# and ays member depend on one another*
)team processes"ho team behave"cooperation# conflict#
communication
)leader poer and influence"the process by hich individuals attain
authority over others
)leadership styles ( behaviors"capture the specific actions that
leaders ta$e to influence others at or$
Organizational mechanism
~ larger organizations affect satisfaction# stress# motivation***that are related to!ob satisfaction and
organizational commitment
organizational structure
dictates ho the units ithin the organization lin$ to (communicate ith) other units
sometimes # structure are centralized around a decision"ma$ing authority
organizational culture
captures values that shape employee attitudes and behaviors
to primary outcomes in org* &ehavior are !ob perfomance and org*
commitment*discuss the factors affecting the t+o outcomes %
Soalan 2
Mengapa sesetengah ahli organisasi lebih komited daripada orang lain !Moti"asi#
6O: +<7O-TA/T +4 <OT+9AT+O/ IN O-.A/+0AT+O/A1 &36A9+O-%
)<OT+9AT+O/ 6A4 A 4T-O/. 7O4+T+93 3;;32T O/ =O& 73;O-<A/23 A/5
O-.A/+0AT+O/A1 2O<<+T<3/T*
)<OT+9AT+O/ +4 53;+/35 A4 A 43T O; 3/-.3T+2 ;O-234 T6AT O-+.+/AT34 &OT6
,ITHIN A/5 OUT4+53 A/ 3<71O833*
:68 A-3 4O<3 3<71O8334 <O-3 <OT+9AT35 T6A/ OT63-4%
<OT+9AT+/. ;O-234*
TO :6AT 3@T3/T T6AT <OT+9AT+O/ A<O/.4T 3<71O8334 A;;32T4 &36A9+O- +/ 35U*O-.A/+0AT+O/*
Unsur"unsur yang men!urus $epada org yang lebih motovasi*
A*=ang$aan B alatan yang diguna$an: cth: guru menga!ar di dalam $elas men!ang$a$an pela!ar dapat
ACCD lulus* 5ia a$an cari alatan dan cara yang bersesuaian untu$ mencapai semua !ang$aan B effort B
dia a$an berusaha untu$ mencapai tu!uan yang telah ditetap$an E mncapai !ang$aan*
F* Tetap$an matlamat yang lebih tinggi* 2th: pencapaian prestasi pela!ar B set goal secara persendirian ,
individu* 2th: tetap$an by class untu$ guru* B usaha yang gigh untu$ mencapai matlamat*
G* 4entiasa bermuhasabah diri* 7enilaian $endiri* B luasa diri sendiri dan mengaal emosi diri sendiri* B
berusaha dengan tabah*
3@732TA/28
+/4T-U<3/TA118
9A13/23
EFFORT
5+-32T+O/ O; 3;;O-T
+/T3/4+T8 O; 3;;O-T
73-4+4T3/23 O; 3;;O-T
4732+;+2 A/5
5+;;+2U1T A44+/.35
.OA1
431;"43T .OA1
MEANINGF-LNE..
.ELF/DETERMINATION
0OM1ETEN0E
IM1A0T
74826O1O.+2A1
3<7O:3-<3/T
Soalan 3
Mengapa sebahagian daripada ahli organisasi mempercayai autoriti dalam organisasi? !$rust %
&ustice# Bagaimanakah unsur'unsur trust boleh menyebabkan pekerja yakin kepada organisasi?
~ TRUST IS BASED ON AN ASSESSMENT OF HOW A GIVEN AUTHORITY IS
LIKELY TO BEHAVE IN A PARTICULAR SITUATION .
WHO IS THE AUTHORITY?
: IS A PERSON-BASED
: IS ORGANIZATION-BASED
ISSUES OF TRUST ARE INTERTWINED WITH TWO RELATED CONCEPTS.
1. JUSTICE: REFLECTS THE PERCEIVED FAIRNESS OF AN AUTHORITYS DECISION
MAKING.
: A SENSE OF TRUSTWORTHY.
*WHEN PEOPLE PERCEIVE HIGH LEVELS OR ETHICS, THEY BELIEVE THAT THINGS ARE BEING DONE THE WAY THEY
SHOULD BE OR OUGHT TO BE DONE.
~ ETHICS CONCEPTS CAN BE USED TO EXPLAIN WHY AUTHORITY DECIDES TO ACT IN A TRUSTWORTHY OR
UNTRUSTWORTHY MANNER.
FACTORS THAT INFLUENCE TRUST LEVELS.
DISPOSITION-
BASED TRUST
COGNITION-
BASED TRUST
AFFECT-
BASED
TRUST
T-U4T +4 A/ &3-5A4A->A/ 73/+1A+A/ &A.A+<A/A A 5+435+A>A/ A5A1A6 AUTO-+T+
>emung$inan untu$ berperila$u 5A1A< 4+TUA4+ T3-T3/TU*
4+A7A>A6 8A/. 5+>ATA>A/ A5A AUTO-+T+%
: &3-A4A4>A/ O-A/.
: &3-A4A4>A/ O-.A/+4A4+
+4U"+4U T-U4T ter!alin 53/.A/ >O/437 5UA +4T+<3:A*
A* >3A5+1A/: <3-U7A>A/ ATA4 $ea!aran dirasa$an >37UTU4A/ 43&UA6 >37UTU4A/ AUTO-+T+*
: 73-A4AA/ boleh dipercayai*
) A7A&+1A O-A/. <31+6AT >37A5A TA6A7 T+/..+ ATAU 3T+>A# <3-3>A 73-2A8A &A6A:A T+A5A 8A/. 5+&UAT
<3/=A5+ 2A-A <3-3>A H6A-U4 =A5+H ATAU H73-1U =A5+H *
' >O/437 3T+>A 5A7AT 5+.U/A>A/ U/TU> <3/=31A4>A/ <3/.A7A T+/5A>A/ AUTO-+T+ 5+A<&+1 4A<A A5A 5A1A<
2A-A &O136 5+73-2A8A+ ATAU T+5A> &O136 5+73-2A8A+**
TRUST
T-U4T 7-O73/4+T8
T-U4T:O-T6/344
COMPETENCE
CHARACTER
BENEVOLENCE
;331+/.I4
TO:A-54
T-U4T33
Soalan 4
Sejauh manakah keupayaan dapat dikaitkan dengan prestasi dan ilti(am Bagaimanakah ia
membentuk tingkahlaku kerjanya !)bility pekerja * indi"idu# + performance and commitment
,HAT ARE THE FA0TOR. THAT MA2E AN EM1LO3EE TO BE MORE 4ABLE5 THAN OTHER.6
)ABILIT3 O; A/ 3<71O833 6A4 A 4+./+;+2A/T +<7A2T O/ 7OB 1ERFORMAN0E A/5 ORGANIZATIONAL
0OMMITMENT*
)) 5+42U44 T63 T873 O; A&+1+T+34 A<O/. <3<&3-4 O; 35U2AT+O/ O-.A/+0AT+O/ T6AT A;;32T =O&
73-;O-<A/23 A/5 O-.A/+0AT+O/A1 2O<<+T<3/TJ
>eupayaan $ognitif
A* 9erbal B pandai ber$omuni$asi
F* Kuantitative B bilangan*cth: boleh buat ramalan untu$ mencapai sasaran*
G* -easoning B alasan yang munasabah*cth : alasan yang diterima
L* 4patial B bi!a$ mengguna$an ruang cth : ban!ir berla$u* &erdasar$an situasi ini apa perlu buat%
M* 7erceptual B persepsi yang positif terhadap tugas yang diamanah$an* 2th: membuat $er!a
dengan penuh amanah
>eupayaan 3mosi
A* >esederhanaan diri terhadap pela!aran* <otivasi $endiri*
F* >esederhanaan lain* Tnaggung!aab $epada se$olah# organisasi# pela!ar dan lainF serta ra$an
sebaya*
G* >itaran emosi B cth: control emosi sendiri*
L* Use of emotion B mengguna$an emosi yang bersesuaian dengan situasi pada $eti$a itu*
>eupayaan ;izi$al
A* >e$uatan B sihat tubuh badan
F* 4tamina B tenaga*$etabahan diri
G* ;lexibility B serba boleh mela$u$an $er!a
L* 7sychomoto B boleh mempengaruhi orang lain* 2th: sebagai penyelaras
M* 4ensory B pe$a terhadap isu semasa* Oleh itu# sentiasa elert*
O93-A11 A&+1+T8
0OGNITIE ABILIT3
)93-&A1
),-.$I$)$I/0
)-3A4O/+/.
)47AT+A1
)73-237TUA1
EMOTIONAL ABILIT3
)431; A:A-3/344
)OT63- A:A-3/344
)3<OT+O/A1 -3.U1AT+O/
)U43 O; 3<OT+O/
1H3.I0AL ABILIT3
)4T-3/.T6
)4TA<+/A
);13@+/+1+T8 (
2OO-5+/AT+O/
)74826O<OT3-
)43/4O-8
Soalan 5
Bagaimanakah karekteristik kumpulan mempengaruhi keberkesanan kumpulan? !$eam1ork#
6o do characteristics affect the effectiveness of the group%
WHAT CHARACTERISTICS CAN BE USED TO DESCRIBE TEAS?
T!"# $%#&%'()(%*
1. !#+!, ,%-!' . &!,"*"* "/-(-"/-( 0-# %,1"*('"'( 2"*1 +%-!/ +!3!,4"'"#" 0"-"# &,%4!3
5. !#+!, "+(-()2 . "/-( 2"*1 #!#"(*3"* &!,"*"*. A/-( +%-!/ #!-"363"* )61"' 2"*1
0(+!,(3"*
7. !#+!, &!,'%*"-()2 . 8")"3 "/-( +!,'!'6"("* 0!*1"* )61"' 2"*1 0(+!,(3"*
9. !#+!, 0(:!,'()2 . 3!&!-+"1"("*. C)/ : "0" %,1 )"/6 ")"6 &"3", 0"-"# '!'6")6 +(0"*1
;. T!"# '(<! . '"(< 36#&6-"* 6*)63 #!#+6") &,%4!3.
T!"# )2&!'
1. W%,3 )!"# . 36#&6-"* +!3!,4" 2"*1 #!*4"-"*3"* )61"'. C)/: 16,6
5. "*"1!#!*) )!"# . &!*)"0+(, 2"*1 )!,-(+") 0!*1"* &!*16,6'"* '!3%-"/.$)/: &!*1!)6"
7. P","--!- )!"# . 36#&6-"* '!-",(. C)/: &!3!,4" #"3#"- 0"* 16,6
9. P,%4!$) )!"# . 36#&6-"* &,%4!3. C)/ : 4"8")"*36"'" 36,(36-6#
;. A$)(%* )!"#- 36#&6-"* 2"*1 +!,)(*0"3. C)/: &,%4!3 +!'", 0(-"363"*. O-!/ ()6, 16,65
0(+8"/ +!,)(*0"3 6*)63 #!*$"&"( &,%4!3 )!,'!+6). C)/: 3!4%/"*"* '63"* '!3%-"/.
T!"# I*0!&!*0!*$!' . '"-(*1 +!,1"*)6*1
1. T"'3 . "0" )61"' =36#& 0(+!,(3"* )61"'> $)/: /",( 3%3. A&" )61"' ?
5. G%"- . #!*$"&"( '"'","* $)/: #!*1!,")3"* /6+6*1"* (*)!,*"- * !?)!,*"- $6')%#!,.
7. O6)$%#! . #!*0"&")3"* /"'(- . /"'(- 36)(&"* 5@3
" :O-> T3A<
" <A/A.3<3/T T3A<
" 7A-A1131 T3A<
" 7-O=32T T3A<
" A2T+O/ T3A<
TA4> +/T3-5373/53/23
.OA1 +/T3-5373/53/23
OUT2O<3 +/T3-5373/53/23
<3<&3- -O134
<3<&3- A&+1+T8
<3<&3- 73-4O/A1+T8
<3<&3- 5+93-4+T8
T3A< 4+03
T3A< T8734
T3A<
+/T3-5373/53/234
T3A<
2O<7O4+T+O/
T3A<
26A-A2T3-+4T+24

You might also like