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G.R. No. 171092.

March 15, 2010.EDNA DIAGO LHUILLIER, petitioner, vs. BRITISH AIRWAYS, respondent.
FACTS: On April 28, 2005, petitioner Edna Diago Lhuillier filed a Complaint fordamages against
respondent British Airways before the Regional Trial Court (RTC) ofMakati City. The tortuous conduct by
the flight attendants of said Airways, whichprompted petitioner to file a case for damages, allegedly
transpired when petitioner boarded respondents flight 548 from London, United Kingdom to Rome,
Italy. On May 30, 2005, respondent, by way of special appearance through counsel, filed a Motion
toDismiss on grounds of lack of jurisdiction over the case and over the person of therespondent.
Respondent alleged that only the courts of London, United Kingdom orRome, Italy, have jurisdiction
over the complaint for damages pursuant to the WarsawConvention, Article 28(1) of which provides:An
action for damages must be brought at the option of the plaintiff, either before thecourt of domicile of
the carrier or his principal place of business, or where he has a placeof business through which the
contract has been made, or before the court of the place of destination.
ISSUE: Whether or not Philippines, a signatory to the Warsaw Convention, shouldadhere to the
provision of the Warsaw Convention in the determination of its jurisdiction with respect to a case for
damages involving a tortuous conduct committed by an airline personnel while in an international
carrier against a Filipino citizen.
HELD: Yes. It is settled that the Warsaw Convention has the force and effect of law inthis country.In
Santos III v. Northwest Orient Airlines, 210 SCRA 256 (1992), we held that: TheRepublic of the
Philippines is a party to the Convention for the Unification of CertainRules Relating to International
Transportation by Air, otherwise known as the WarsawConvention. It took effect on February 13, 1933.
The Convention was concurred in by theSenate, through its Resolution No. 19, on May 16, 1950. The
Philippine instrument ofaccession was signed by President Elpidio Quirino on October 13, 1950, and
wasdeposited with the Polish government on November 9, 1950. The Convention becameapplicable to
the Philippines on February 9, 1951. On September 23, 1955, PresidentRamon Magsaysay issued
Proclamation No. 201, declaring our formal adherence thereto, to the end that the same and every
article and clause thereof may be observed and fulfilled in good faith by the Republic of the Philippines
and the citizens thereof.The Convention is thus a treaty commitment voluntarily assumed by the
Philippine government and, as such, has the force and effect of law in this country

Philippine Airlines v. Savillo
Facts:
Savillo was a judge of the RTC of Iloilo
He was invited to participate in the 1993 ASEAN Seniors Annual Golf Tournament in
Jakarta Indonesia.
So, in order to take part in such event, he purchased a ticket from PAL with the following
itinerary: Manila-Singapore-Jakarta-Singapore-Manila.
PAL would take them from Manila to Signapore, while Singapore Airlines would take
them from Singapore to Jakarta.
When they arrived in Singapore, Singapore Airlines rejected the tickets of Savillo
because they were not endorsed by PAL. It was explained that if Singapore Airlines
honoured the tickets without PALS endorsement, PAL would not pay Singapore Airlines
for their passage.
Savillo demanded compensation from both PAL and Singapore Airlines, but his efforts
were futile. He then sued PAL after 3 years, demanding moral damages.
PAL , in its MTD, claimed that the cause of action has already prescribed invoking the
Warsaw Convention (providing for a 2 year prescriptive period). Both RTC and CA ruled
against PAL.
Issues:
What is the applicable law, the Civil Code or the Warsaw Convention? Has the action
prescribed?
Held:
The Civil Code is applicable. Therefore the action has not yet prescribed for the prescription
period is 4 years.
If cause of action claims moral damages, not covered by Warsaw Convention. Article 19 of
the Warsaw Convention provides for liability on the part of a carrier for damages occasioned by
delay in the transportation by air of passengers, baggage or goods. Article 24 excludes other
remedies by further providing that (1) in the cases covered by articles 18 and 19, any action for
damages, however founded, can only be brought subject to the conditions and limits set out in
this convention. Therefore, a claim covered by the Warsaw Convention can no longer be
recovered under local law, if the statue of limitations of two years has elapsed.
Nevertheless, this Court notes that jurisprudence in the Philippines and the United States also
recognizes that the Warsaw Convention does not exclusively regulate the relationship
between passenger and carrier on an international flight.
In U.S. v. Uy, this Court distinguished between the (1) damage to the passengers baggage and
(2) humiliation he suffered at the hands of the airlines employees. The First cause of action was
covered by the Warsaw Convention which prescribes in two years, while the second was
covered by the provisions of the Civil Code on torts, which prescribes in four years.
In Mahaney v. Air France (US case), the court therein ruled that if the plaintiff were to claim
damages based solely on the delay she experienced- for instance, the costs of renting a van,
which she had to arrange on her own as a consequence of the delay the complaint would be
barred by the twoyear statute of limitations. However, where the plaintiff alleged that the
airlines subjected her to unjust discrimination or undue or unreasonable preference or
disadvantage, an act punishable under the US law, then the plaintiff may claim purely nominal
compensatory damages for humiliation and hurt feelings, which are not provided for by the
Warsaw Convention.
In the Petition at bar, Savillos Complaint alleged that both PAL and Singapore Airlines were
guilty of gross negligence, which resulted in his being subjected to humiliation, embarrassment,
mental anguish, serious anxiety, fear and distress therefore this case is not covered by the
Warsaw Convention.
When the negligence happened before the performance of the contract of carriage, not
covered by the Warsaw Convention. Also, this case is comparable to Lathigra v. British
Airways. In that case, it was held that the airlines negligent act of reconfirming the passengers
reservation days before departure and failing to inform the latter that the flight had already been
discontinued is not among the acts covered by the Warsaw Convention, since the alleged
negligence did not occur during the performance of the contract of carriage but, rather, days
before the scheduled flight.
In the case at hand, Singapore Airlines barred Savillo from boarding the Singapore Airlines flight
because PAL allegedly failed to endorse the tickets of private respondent and his companions,
despite PALs assurances to Savillo that Singapore Airlines had already confirmed their
passage. While this fact still needs to heard and established by adequate proof before the RTC,
an action based on these allegations will not fall under the Warsaw Convention, since the
purported negligence on the party of PAL did not occur during the performance of the contract
of carriage but days before the scheduled flight. Thus, the present action cannot be dismissed
based on the Statue of Limitations provided under Article 29 of the Warsaw Convention.


G.R. No. L-40597 June 29, 1979
AGUSTINO B. ONG YIU, petitioner,
vs.
HONORABLE COURT OF APPEALS and PHILIPPINE AIR LINES, INC., respondents.

MELENCIO-HERRERA, J.:
FACTS: On August 26, 1967, petitioner was a fare paying passenger of respondent Philippine Air Lines,
Inc. (PAL) from Mactan Cebu, bound for Butuan City. As a passenger, he checked in one piece of luggage,
a blue "maleta" for which he was issued Claim Check. Upon arrival, petitioner claimed his luggage but it
could not be found. According to petitioner, it was only after reacting indignantly to the loss that the
matter was attended to by the porter clerk, Maximo Gomez, which, however, the latter denies, At about
3:00 o'clock P.M., PAL Butuan, sent a message to PAL, Cebu, inquiring about the missing
luggage,Subsequently, PAL Manila wired PAL Cebu advising that the luggage had been over carried to
Manilaand that it would be forwarded to Cebu on the same day. Instructions were also given that the
luggage be immediately forwarded to Butuan City on the first available flight. Petitioner was worried
about the missing luggage because it contained vital documents needed for trial the next day.
Early in the morning of the next day, August 27, 1967, petitioner went to the Bancasi Airport to inquire
about his luggage. He did not wait, however, for the morning flight which arrived at 10:00 o'clock that
morning. This flight carried the missing luggage. The porter clerk, Maximo Gomez, paged petitioner, but
the latter had already left. A certain Emilio Dagorro a driver of a "colorum" car, who also used to drive
for petitioner, volunteered to take the luggage to petitioner. As Maximo Gomez knew Dagorro to be the
same driver used by petitioner whenever the latter was in Butuan City, Gomez took the luggage and
placed it on the counter. Dagorro examined the lock, pressed it, and it opened. After calling the
attention of Maximo Gomez, the "maleta" was opened, Gomez took a look at its contents, but did not
touch them. Dagorro then delivered the "maleta" to petitioner, with the information that the lock was
open. Upon inspection, petitioner found that a folder containing certain exhibits, transcripts and private
documents in Civil Case and Sp. Procs. were missing, aside from two gift items for his parents-in-law.
Petitioner refused to accept the luggage. Dagorro returned it to the porter clerk, Maximo Gomez, who
sealed it and forwarded the same to PAL Cebu.
On September 13, 1967, petitioner filed a Complaint against PAL for damages for breach of contract of
transportation. After due trial, the lower Court found PAL to have acted in bad faith and with malice and
declared petitioner entitled to moral damages in the sum of P80,000.00, exemplary damages of
P30,000.00, attorney's fees of P5,000.00, and costs.
ISSUE: Whether or not respondent Court committed grave error when it limited PAL's carriage liability
to the amount of P100.00 as stipulated at the back of the ticket.
HELD: NO. The respondent Court correctly opined: As a general proposition, the plaintiff's maleta
having been pilfered while in the custody of the defendant, it is presumed that the defendant had been
negligent. The liability, however, of PAL for the loss, in accordance with the stipulation written on the
back of the ticket, Exhibit 12, is limited to P100.00 per baggage, plaintiff not having declared a greater
value, and not having called the attention of the defendant on its true value and paid the tariff
therefor. The validity of this stipulation is not questioned by the plaintiff. They are printed in
reasonably and fairly big letters, and are easily readable. Moreover, plaintiff had been a frequent
passenger of PAL from Cebu to Butuan City and back, and he, being a lawyer and businessman, must
be fully aware of these conditions.
4

We agree with the foregoing finding. The pertinent Condition of Carriage printed at the back of the
plane ticket reads: 8. BAGGAGE LIABILITY ... The total liability of the Carrier for lost or damaged
baggage of the passenger is LIMITED TO P100.00 for each ticket unless a passenger declares a higher
valuation in excess of P100.00, but not in excess, however, of a total valuation of P1,000.00 and
additional charges are paid pursuant to Carrier's tariffs.
There is no dispute that petitioner did not declare any higher value for his luggage, much less did he pay
any additional transportation charge. But petitioner argues that there is nothing in the evidence to show
that he had actually entered into a contract with PAL limiting the latter's liability for loss or delay of the
baggage of its passengers, and that Article 1750* of the Civil Code has not been complied with. While it
may be true that petitioner had not signed the plane ticket he is nevertheless bound by the provisions
thereof. "Such provisions have been held to be a part of the contract of carriage, and valid and
binding upon the passenger regardless of the latter's lack of knowledge or assent to the
regulation".
5
It is what is known as a contract of "adhesion", in regards which it has been said that
contracts of adhesion wherein one party imposes a ready made form of contract on the other, as the
plane ticket in the case at bar, are contracts not entirely prohibited. The one who adheres to the
contract is in reality free to reject it entirely; if he adheres, he gives his consent.
6
And as held in
Randolph v. American Airlines, 103 Ohio App. 172, 144 N.E. 2d 878; Rosenchein vs. Trans World Airlines,
Inc., 349 S.W. 2d 483, "a contract limiting liability upon an agreed valuation does not offend against the
policy of the law forbidding one from contracting against his own negligence.
Considering, therefore, that petitioner had failed to declare a higher value for his baggage, he cannot be
permitted a recovery in excess of P100.00.Besides, passengers are advised not to place valuable items
inside their baggage but "to avail of our V-cargo service " (Exh. "1"). I t is likewise to be noted that there
is nothing in the evidence to show the actual value of the goods allegedly lost by petitioner.

Everett Steamship Corporation vs. CA
G.R. No.122494, October 8, 1998


PARTIES:
Everett Steamship Corporation, petitioner
Court of Appeals and Hernandez Trading Co. Inc., respondents

BRIEF STATEMENT OF THE CASE:
Validity of the Bill of lading in a contract of carriage

BRIEF STATEMENT OF THE FACTS:

Private respondent imported 3 crates of bus spare parts marked as MARCO C/No. 12, MARCO C/No. 13
and MARCO C/No. 14, from its supplier, Maruman Trading Company, Ltd. (Maruman Trading), a foreign
corporation based in Inazawa, Aichi, Japan. The crates were shipped from Nagoya, Japan to Manila on
board "ADELFAEVERETTE," a vessel owned by petitioner's principal, Everett Orient Lines. Upon arrival at
the port of Manila, it was discovered that the crate marked MARCO C/No. 14 was missing. Private
respondent claim upon petitioner for the value of the lost cargo amounting to One Million Five Hundred
Fifty Two Thousand Five Hundred (Y1, 552,500.00) Yen, the amount shown in an Invoice No. MTM-941,
dated November 14, 1991. However, petitioner offered to pay only One Hundred Thousand
(Y100,000.00) Yen, the maximum amount stipulated under Clause 18 of the covering bill of lading which
limits the liability of petitioner. Private respondent rejected the offer and thereafter instituted a suit for
collection. The trial court rendered a decision in favour of the private respondents and this was affirmed
by the Court of Appeals. Thus, this instant petition.

ISSUES:
1. Is the petitioner liable for the actual value and not the maximum value recoverable under the
bill of lading?
2. Is private respondent, as consignee, who is not a signatory to the bill of lading bound by the
stipulations thereof?

ARGUMENTS:
1. The Petitioner is only liable for the maximum value recoverable under the bill of lading.

Clause 18 of the covering bill of lading:
18. All claims for which the carrier may be liable shall be adjusted and settled on the basis of the
shipper's net invoice cost plus freight and insurance premiums, if paid, and in no event shall the carrier
be liable for any loss of possible profits or any consequential loss.
The carrier shall not be liable for any loss of or any damage to or in any connection with, goods in an
amount exceeding One Hundred thousand Yen in Japanese Currency (Y100,000.00) or its equivalent in
any other currency per package or customary freight unit (whichever is least) unless the value of the
goods higher than this amount is declared in writing by the shipper before receipt of the goods by the
carrier and inserted in the Bill of Lading and extra freight is paid as required. (Emphasis supplied)
Pertinent provisions that is applicable as to this case:
Art. 1749. A stipulation that the common carrier's liability is limited to the value of the goods appearing
in the bill of lading, unless the shipper or owner declares a greater value, is binding.
Art. 1750. A contract fixing the sum that may be recovered by the owner or shipper for the loss,
destruction, or deterioration of the goods is valid, if it is reasonable and just under the circumstances,
and has been freely and fairly agreed upon.
Pursuant to the afore-quoted provisions of law, it is required that the stipulation limiting the common
carrier's liability for loss must be "reasonable and just under the circumstances, and has been freely and
fairly agreed upon."
The above stipulations are reasonable and just. In the bill of lading, the carrier made it clear that its
liability would only be up to One Hundred Thousand (Y100,000.00) Yen. However, the shipper, Maruman
Trading, had the option to declare a higher valuation if the value of its cargo was higher than the limited
liability of the carrier. Considering that the shipper did not declare a higher valuation, it had itself to
blame for not complying with the stipulations.
2. Private Respondents are still bound by the stipulations of the bill of lading

In Sea-Land Service, Inc. vs. Intermediate Appellate Court (supra), it was held that even if the consignee
was not a signatory to the contract of carriage between the shipper and the carrier, the consignee can
still be bound by the contract.

RULING:
The decision of the Court of Appeals is hereby REVERSED and SET ASIDE.
In fine, the liability of petitioner for the loss of the cargo is limited to One Hundred Thousand
(Y100,000.00) Yen, pursuant to Clause 18 of the bill of lading..

ALITALIA, Petitioner, vs. INTERMEDIATE APPELLATE COURT and FELIPA E. PABLO, Respondents.
[G.R. No. 71929 : December 4, 1990.] 192 SCRA 9
Facts: Dr. Felipa Pablo an associate professor in the University of the Philippines, and a research
grantee of the Philippine Atomic Energy Agency was invited to take part at a meeting of the
Department of Research and Isotopes of the United Nations in Ispra, Italy. To fulfill this engagement,
Dr. Pablo booked passage on petitioner airline, ALITALIA.
She arrived in Milan on the day before the meeting. She was however told by the ALITALIA personnel
there at Milan that her luggage was "delayed inasmuch as the same . . . (was) in one of the succeeding
flights from Rome to Milan." Her luggage consisted of two (2) suitcases: one contained her clothing
and other personal items; the other, her scientific papers, slides and other research material. But the
other flights arriving from Rome did not have her baggage on board. By then feeling desperate, she
went to Rome to try to locate her bags herself. However, her baggage could not be found. Completely
distraught and discouraged, she returned to Manila without attending the meeting in Ispra, Italy.
Once back in Manila she demanded that ALITALIA make reparation for the damages thus suffered by
her. She rejected Alitalias offer of free airline tickets and commenced an action for damages. As it
turned out, the luggage was actually forwarded to Ispra, but only a day after the scheduled
appearance. It was returned to her after 11 months. The trial court ruled in favor of Dr. Pablo
awarding P20,000 as nominal damages, the Appellate Court not only affirmed the Trial Court's
decision but also increased the award of nominal damages payable by ALITALIA to P40,000.
Issue [1]: Whether or not the Warsaw Convention should have been applied to limit ALITALIA'S
liability.
Held [1]: NO. Under the Warsaw Convention, an air carrier is made liable for damages for:
a. The death, wounding or other bodily injury of a passenger if the accident causing it took place
on board the aircraft or I the course of its operations of embarking or disembarking;
b. The destruction or loss of, or damage to, any registered luggage or goods, if the occurrence
causing it took place during the carriage by air; and
c. Delay in the transportation by air of passengers, luggage or goods.
The Convention also purports to limit the liability of the carriers in the following manner:
1. In the carriage of passengers the liability of the carrier for each passenger is limited to the sum
of 250,000 francs . . . Nevertheless, by special contract, the carrier and the passenger may
agree to a higher limit of liability.
2. (a) In the carriage of registered baggage and of cargo, the liability of the carrier is limited to a
sum of 250 francs per kilogramme, unless the passenger or consignor has made, at the time
when the package was handed over to the carrier, a special declaration of interest in delivery
at destination and has paid a supplementary sum if the case so requires. In that case the
carrier will be liable to pay a sum not exceeding the declared sum, unless he proves that sum
is greater than the actual value to the consignor at delivery. (b)In the case of loss, damage or
delay of part of registered baggage or cargo, or of any object contained therein, the weight to
be taken into consideration in determining the amount to which the carrier's liability is limited
shall be only the total weight of the package or packages concerned. Nevertheless, when the
loss, damage or delay of a part of the registered baggage or cargo, or of an object contained
therein, affects the value of other packages covered by the same baggage check or the same
air way bill, the total weight of such package or packages shall also be taken into
consideration in determining the limit of liability.
3. As regards objects of which the passenger takes charge himself the liability of the carrier is
limited to 5000 francs per passenger.
4. The limits prescribed . . shall not prevent the court from awarding, in accordance with its own
law, in addition, the whole or part of the court costs and of the other expenses of litigation
incurred by the plaintiff. The foregoing provision shall not apply if the amount of the damages
awarded, excluding court costs and other expenses of the litigation, does not exceed the sum
which the carrier has offered in writing to the plaintiff within a period of six months from the
date of the occurrence causing the damage, or before the commencement of the action, if
that is later.
The Warsaw Convention however denies to the carrier availment "of the provisions which exclude or
limit his liability, if the damage is caused by his wilful misconduct or by such default on his part as, in
accordance with the law of the court seized of the case, is considered to be equivalent to wilful
misconduct," or "if the damage is (similarly) caused . . by any agent of the carrier acting within the
scope of his employment."
The Hague Protocol amended the Warsaw Convention by removing the provision that if the airline
took all necessary steps to avoid the damage, it could exculpate itself completely, and declaring the
stated limits of liability not applicable "if it is proved that the damage resulted from an act or
omission of the carrier, its servants or agents, done with intent to cause damage or recklessly and
with knowledge that damage would probably result." The same deletion was effected by the
Montreal Agreement of 1966, with the result that a passenger could recover unlimited damages upon
proof of wilful misconduct.
The Convention's provisions, in short, do not "regulate or exclude liability for other breaches of
contract by the carrier" or misconduct of its officers and employees, or for some particular or
exceptional type of damage. On the other hand, the Warsaw Convention has invariably been held
inapplicable, or as not restrictive of the carrier's liability, where there was satisfactory evidence of
malice or bad faith attributable to its officers and employees.
In the case at bar, no bad faith or otherwise improper conduct may be ascribed to the employees of
petitioner airline; and Dr. Pablo's luggage was eventually returned to her, belatedly, it is true, but
without appreciable damage. The fact is, nevertheless, that some species of injury was caused to Dr.
Pablo because petitioner ALITALIA misplaced her baggage and failed to deliver it to her at the time
appointed - a breach of its contract of carriage. Certainly, the compensation for the injury suffered by
Dr. Pablo cannot under the circumstances be restricted to that prescribed by the Warsaw Convention
for delay in the transport of baggage.
Issue [2]: Whether or not Dr. Pablo is entitled to nominal damages.
Held [2]: YES. The opportunity to claim this honor or distinction was irretrievably lost to Dr. Pablo
because of Alitalia's breach of its contract.
Apart from this, there can be no doubt that Dr. Pablo underwent profound distress and anxiety, which
gradually turned to panic and finally despair, from the time she learned that her suitcases were
missing up to the time when, having gone to Rome, she finally realized that she would no longer be
able to take part in the conference. As she herself put it, she "was really shocked and distraught and
confused."
Certainly, the compensation for the injury suffered by Dr. Pablo cannot under the circumstances be
restricted to that prescribed by the Warsaw Convention for delay in the transport of baggage.


CHINA AIRLINES, petitioner v DANIEL CHIOK, respondent
G.R. No. 152122 July 30, 2003

Facts:
On September 18, 1981, Daniel Chiok purchased from China Airlines, Ltd. (CAL for brevity) a passenger
ticket for air transportation covering Manila-Taipei-Hongkong-Manila. Said ticket was exclusively
endorsable to Philippine Airlines, Ltd. (PAL for brevity)
Subsequently, on November 21, 1981, Chiok took his trip from Manila to Taipei using the CAL
ticket. Before he left for said trip, the trips covered by the ticket were pre-scheduled and confirmed by
the former. When he arrived in Taipei, he went to the CAL office and confirmed his Hongkong to Manila
trip on board PAL Flight No. PR 311. The CAL office attached a yellow sticker indicating that his flight
status was OK.
When Chiok reached Hongkong, he went to the PAL office and sought to reconfirm his flight back to
Manila. The PAL office also confirmed his return trip on board Flight No. PR 311 and attached its own
sticker.
On November 24, 1981, Chiok proceeded to Hongkong International Airport for his return trip to
Manila. However, upon reaching the PAL counter, Chiok saw a poster stating that PAL Flight No. PR 311
was cancelled due to typhoon in Manila. He was then informed that all the confirmed ticket holders of
PAL Flight No. PR 311 were automatically booked for the next flight the following day.
On November 25, 1981, Chiok was not able to board the plane because his name did not appear in PALs
computer list of passengers. Chiok then sought to recover his luggage but found only two and realized
that his new Samsonite luggage was missing which contained cosmetics worth HK$14,128.80
He then proceeded to PAL and confronted the reservation officer who previously confirmed his flight
back to Manila. However, the reservation officer showed him that his name was on the list.
Chiok then decided to use his CAL ticket and asked PALs reservation officer if he could use the ticket to
book him for the said flight; The latter, once again, booked and confirmed the formers trip on a flight
scheduled to depart that evening
Later, Chiok went to the PAL check-in counter and it was Carmen Chan, PALs terminal supervisor who
attended to him. As this juncture, Chiok had already placed his travel documents, including his clutch
bag, on top of the PAL check-in counter.Thereafter, Carmen directed PAL personnel to transfer
counters. In the ensuing commotion, Chiok lost his clutch bag containing the following, to wit: (a)
$2,000.00; (b) HK$2,000.00; (c) Taipei $8,000.00; (d) P2,000.00; (e) a three-piece set of gold (18 carats)
cross pens valued atP3,500; (f) a Cartier watch worth about P7,500.00; (g) a tie clip with a garnet
birthstone and diamond worth P1,800.00; and (h) a [pair of] Christian Dior reading
glasses. Subsequently, he was placed on stand-by and at around 7:30 p.m., PAL personnel informed him
that he could now check-in
Consequently, Chiok as plaintiff, filed a Complaint on November 9, 1982 for damages, against PAL and
CAL, as defendants, docketed as Civil Case No. 82-13690, with Branch 31, Regional Trial Court, National
Capital Judicial Region, Manila.
RTC: held CAL and PAL jointly and severally liable to respondent but didnt rule on respective cross-
claims
CA: affirmed RTCs decision and debunked petitioners claim that it had merely acted as an issuing agent
for the ticket covering HK-Manila leg; Cited the decision in KLM Royal Dutch Airlines v CA:
Article 30 of the Warsaw providing that in case of transportation to be performed by various successive
carriers, the passenger can take action only against the carrier who performed the transportation during
which the accident or the delay occurred presupposes the occurrence of either an accident or delay in the
course of the air trip, and does not apply if the damage is caused by the willful misconduct on the part of
the carriers employee or agent acting within the scope of his employment.
On PALs appeal, CA ruled that the airlines negligence was the proximate cause of the incident since in
spite of the confirmations he had secured, his name didnt appear in the list of passengers
Issues:
(1) W/N CA committed judicial misconduct in finding liability against CAL on the basis of
misquotation from KLM Royal Dutch v CA and in magnifying its misconduct by denying CALs
motion for reconsideration on a mere syllabus, unofficial at that;
(2) W/N CAL is liable for damages;
Ruling:
(1) Yes, CA committed a lapse when it relied merely on the unofficial syllabus of our ruling in KLM v.
C.A Indeed, lawyers and litigants are mandated to quote decisions of this Court accurately.
However, since this case is not administrative in nature, we cannot rule on the CA justices
administrative liability, if any, for this lapse. In the case at bar, we can only determine whether
the error in quotation would be sufficient to reverse or modify the CA Decision.

In the instant case, the CA ruled that under the contract of transportation, petitioner -- as the ticket-
issuing carrier (like KLM) -- was liable regardless of the fact that PAL was to perform or had performed
the actual carriage. It elucidated on this point as follows:
By the very nature of their contract, defendant-appellant CAL is clearly liable under the contract of
carriage with [respondent] and remains to be so, regardless of those instances when actual carriage was
to be performed by another carrier. The issuance of a confirmed CAL ticket in favor of [respondent]
covering his entire trip abroad concretely attests to this. This also serves as proof that defendant-
appellant CAL, in effect guaranteed that the carrier, such as defendant-appellant PAL would honor his
ticket, assure him of a space therein and transport him on a particular segment of his trip.
Notwithstanding the errant quotation, we have found after careful deliberation that the assailed
Decision is supported in substance by KLM v. CA. The misquotation by the CA cannot serve as basis for
the reversal of its ruling.
(2) Yes, CAL is liable for damages;
It is significant to note that the contract of air transportation was between petitioner and respondent,
with the former endorsing to PAL the Hong Kong-to-Manila segment of the journey. Such contract of
carriage has always been treated in this jurisdiction as a single operation. This jurisprudential rule is
supported by the Warsaw Convention, to which the Philippines is a party, and by the existing practices
of the International Air Transport Association (IATA).
Article 1, Section 3 of the Warsaw Convention states:
Transportation to be performed by several successive air carriers shall be deemed, for the purposes of
this Convention, to be one undivided transportation, if it has been regarded by the parties as a single
operation, whether it has been agreed upon under the form of a single contract or of a series of
contracts, and it shall not lose its international character merely because one contract or a series of
contracts is to be performed entirely within a territory subject to the sovereignty, suzerainty, mandate, or
authority of the same High Contracting Party.
Article 15 of IATA-Recommended Practice similarly provides:
Carriage to be performed by several successive carriers under one ticket, or under a ticket and any
conjunction ticket issued therewith, is regarded as a single operation.
In American Airlines v. Court of Appeals, we have noted that under a general pool partnership
agreement, the ticket-issuing airline is the principal in a contract of carriage, while the endorsee-airline
is the agent.
Likewise, as the principal in the contract of carriage, the petitioner in British Airways v. Court of Appeals
was held liable, even when the breach of contract had occurred, not on its own flight, but on that of
another airline. The Decision followed our ruling in Lufthansa German Airlines v. Court of Appeals, in
which we had held that the obligation of the ticket-issuing airline remained and did not cease,
regardless of the fact that another airline had undertaken to carry the passengers to one of their
destinations.
In the instant case, following the jurisprudence cited above, PAL acted as the carrying agent of CAL. In
the same way that we ruled against British Airways and Lufthansa in the aforementioned cases, we also
rule that CAL cannot evade liability to respondent, even though it may have been only a ticket issuer
for the Hong Kong-Manila sector.

G.R. No. 101538 June 23, 1992
AUGUSTO BENEDICTO SANTOS III, represented by his father and legal guardian, Augusto Benedicto
Santos, petitioner,
vs.
NORTHWEST ORIENT AIRLINES and COURT OF APPEALS, respondents.

FACTS:

Petitioner is a minor and a resident of the Philippines. Private respondent Nortwest Orient Airlines
(NOA) is a foreign corporation with principal office in Minnesota, U.S.A. and licensed to do business and
maintain a branch office in the Philippines. The petitioner purchased from NOA a round-trip ticket in San
Francisco, U.S.A. In December 19, 1986, the petitioner checked in the at the NOA counter in the San
Francisco airport for his departure to Manila. Despite a previous confirmation and re-confirmation, he
was informed that he had no reservation for his flight for Tokyo to Manila. He therefore had to be wait-
listed. On March 12, 1987, the petitioner sued NOA for damages in RTC Makati. NOA moved to dismiss
the complaint on the ground of lack of jurisdiction.

ISSUE:
Whether or not Article 28 (1) of the Warsaw Convention is in accordance with the constitution
so as to deprive the Philippine Courts jurisdiction over the case


HELD:

Art. 28. (1) An action for damage must be brought at the option of the plaintiff, in the territory of one of
the High Contracting Parties, either before the court of the domicile of the carrier or of his principal
place of business, or where he has a place of business through which the contract has been made, or
before the court at the place of destination.

Constitutionality of the Warsaw Convention

The Republic of the Philippines is a party to the Convention for the Unification of Certain Rules Relating
to International Transportation by Air, otherwise known as the Warsaw Convention. It took effect on
February 13, 1933. The Convention was concurred in by the Senate, through its Resolution No. 19, on
May 16, 1950. The Philippine instrument of accession was signed by President Elpidio Quirino on
October 13, 1950, and was deposited with the Polish government on November 9, 1950. The
Convention became applicable to the Philippines on February 9, 1951. On September 23, 1955,
President Ramon Magsaysay issued Proclamation No. 201, declaring our formal adherence thereto. "to
the end that the same and every article and clause thereof may be observed and fulfilled in good faith
by the Republic of the Philippines and the citizens thereof."

The Convention is thus a treaty commitment voluntarily assumed by the Philippine government and, as
such, has the force and effect of law in this country.

Does the Warsaw Convention apply in this case?

By its own terms, the Convention applies to all international transportation of persons performed by
aircraft for hire.

International transportation is defined in paragraph (2) of Article 1 as follows:

(2) For the purposes of this convention, the expression "international transportation" shall mean any
transportation in which, according to the contract made by the parties, the place of departure and the
place of destination, whether or not there be a break in the transportation or a transshipment, are
situated [either] within the territories of two High Contracting Parties . . .

Whether the transportation is "international" is determined by the contract of the parties, which in the
case of passengers is the ticket. When the contract of carriage provides for the transportation of the
passenger between certain designated terminals "within the territories of two High Contracting Parties,"
the provisions of the Convention automatically apply and exclusively govern the rights and liabilities of
the airline and its passenger.

Since the flight involved in the case at bar is international, the same being from the United States to the
Philippines and back to the United States, it is subject to the provisions of the Warsaw Convention,
including Article 28(1), which enumerates the four places where an action for damages may be brought.

Does Article 28(1) refer to Jurisdiction or Venue?

...where the matter is governed by the Warsaw Convention, jurisdiction takes on a dual concept.
Jurisdiction in the international sense must be established in accordance with Article 28(1) of the
Warsaw Convention, following which the jurisdiction of a particular court must be established pursuant
to the applicable domestic law. Only after the question of which court has jurisdiction is determined will
the issue of venue be taken up. This second question shall be governed by the law of the court to which
the case is submitted.

Was the case properly filed in the Philippines, since the plaintiffs destination was Manila?

The place of destination, within the meaning of the Warsaw Convention, is determined by the terms of
the contract of carriage or, specifically in this case, the ticket between the passenger and the carrier.
Examination of the petitioner's ticket shows that his ultimate destination is San Francisco. Although the
date of the return flight was left open, the contract of carriage between the parties indicates that NOA
was bound to transport the petitioner to San Francisco from Manila. Manila should therefore be
considered merely an agreed stopping place and not the destination.

Article 1(2) also draws a distinction between a "destination" and an "agreed stopping place." It is the
"destination" and not an "agreed stopping place" that controls for purposes of ascertaining jurisdiction
under the Convention.

The contract is a single undivided operation, beginning with the place of departure and ending with the
ultimate destination. The use of the singular in this expression indicates the understanding of the parties
to the Convention that every contract of carriage has one place of departure and one place of
destination. An intermediate place where the carriage may be broken is not regarded as a "place of
destination."

WHEREFORE, the petition is DENIED, with costs against the petitioner. It is so ordered.


United Airlines vs Uy
G.R. No. 127768, Nov. 19, 1999

INTERNATIONAL LAW: Applicability of the Warsaw Convention: the Convention's provisions do not
regulate or exclude liability for other breaches of contract by the carrier or misconduct of its officers and
employees, or for some particular or exceptional type of damage. Neither may the Convention be
invoked to justify the disregard of some extraordinary sort of damage resulting to a passenger and
preclude recovery therefor beyond the limits set by said Convention. Likewise, we have held that the
Convention does not preclude the operation of the Civil Code and other pertinent laws. It does not
regulate, much less exempt, the carrier from liability for damages for violating the rights of its
passengers under the contract of carriage, especially if willful misconduct on the part of the carrier's
employees is found or established

FACTS:

October 13, 1989 Respondent Willie Uy is a passenger of petitioner United Airlines, bound from
San Francisco to Manila. While in San Francisco, it was found that one piece of his luggage was over the
maximum weight allowance of 70 kg. per bag. A United Airlines employee rebuked him and in a loud
voice, in front of the milling crowd, ordered him to repack his things accordingly. Wishing not to create a
scene, Willie did as asked. Unfortunately, his luggage was still overweight so the airline billed him
overweight charges. Willie offered to pay the charges with a Miscellaneous Charge Order (MCO) or an
airline pre-paid credit but the same employee, and an airline supervisor, refused to honor it, contending
that there were discrepancies in the figures. Thus, Willie was forced to pay the charges with
his American Express credit card. Upon arrival in Manila, Willie discovered that one of his bags had been
slashed and its contents, amounting to US$5,310.00, stolen.

October 16, 1989 he sent his first letter of demand to United Airlines. The airline did not refute Willies
allegations and mailed a check representing payment of his loss based on the maximum liability of
US$9.70 per pound. Willie, thinking the amount to be grossly inadequate to compensate him for his
losses as well as for the indignities he was subjected to, sent two more letters to petitioner airline, one
dated January 4, 1990 and the other dated October 28, 1991, demanding out-of-court settlement of
P1,000,000.00.

June 9, 1992 Willie filed a complaint for damages before the Philippine courts. He had two causes of
action: (1) the shabby and humiliating treatment he received from petitioners employees at the
San Francisco Airport which caused him extreme embarrassment and social humiliation; and (2) the
slashing of his luggage and the loss of personal effects amounting to US$5,310.00.

For its part, United Airlines moved to dismiss the complaint on the ground that it was filed out of time.
Under Art. 29 of the Warsaw Convention, the right to damages shall be extinguished if an action is not
brought within 2 years. However, the second paragraph of the said provision stated that the method of
calculating the period of limitation shall be determined by the law of the court to which the case is
submitted. It is Willies position that our rules on interruption of prescriptive period should apply. When
he sent his letters of demand, the 2-year period was tolled, giving him ample time to file his complaint.

The trial court ordered the dismissal of the case, holding that Art. 29(2) refers not to the local forums
rules in interrupting the prescriptive period but only to the rules of determining the time in which the
action was deemed commenced (meaning filed). Willie filed his motion for reconsideration of the
order of dismissal only on the 14th day. The trial court denied his motion and 2 days later Willie filed his
notice of appeal. United Airlines this time contended that the notice of appeal was filed beyond the 15-
day reglementary period and should therefore be dismissed. The CA, however, took cognizance of the
case in the interest of justice and ruled in favour of respondent. Hence, this petition for certiorari.

ISSUE: Whether or not the action for damages is barred by the lapse of the 2-year prescriptive period
under Art. 29 of the Warsaw Convention



HELD:

Supreme Court held that although the 2-year prescriptive period under the Warsaw Convention has
lapsed, it did not preclude the application of other pertinent provisions of the Civil Code. Thus, the
action for damages could still be filed based on tort which can be filed within 4 years from the
time cause of action accrued. As for the action pertaining to the loss of the contents of the luggage,
while it was well within the bounds of the Warsaw Convention, the Supreme Court found that there was
an exception to the applicability of the 2-year prescriptive period that is when the airline employed
delaying tactics and gave the passenger the run-around.

Applicability of the Warsaw Convention: Courts have discretion whether to apply them or not

Within our jurisdiction we have held that the Warsaw Convention can be applied, or ignored, depending
on the peculiar facts presented by each case. Thus, we have ruled that the Convention's provisions do
not regulate or exclude liability for other breaches of contract by the carrier or misconduct of its officers
and employees, or for some particular or exceptional type of damage. Neither may the Convention be
invoked to justify the disregard of some extraordinary sort of damage resulting to a passenger and
preclude recovery therefor beyond the limits set by said Convention. Likewise, we have held that the
Convention does not preclude the operation of the Civil Code and other pertinent laws. It does not
regulate, much less exempt, the carrier from liability for damages for violating the rights of its
passengers under the contract of carriage, especially if willful misconduct on the part of the carrier's
employees is found or established.

Respondent's complaint reveals that he is suing on two (2) causes of action: (a) the shabby and
humiliating treatment he received from petitioner's employees at the San Francisco Airport which
caused him extreme embarrassment and social humiliation; and, (b) the slashing of his luggage and the
loss of his personal effects amounting to US $5,310.00.

While his second cause of action - an action for damages arising from theft or damage to property or
goods - is well within the bounds of the Warsaw Convention, his first cause of action -an action for
damages arising from the misconduct of the airline employees and the violation of respondent's rights
as passenger - clearly is not.

Action for damages arising from the misconduct of the airline employees and the violation of the
respondents rights as passengers is covered under the Civil Code

Consequently, insofar as the first cause of action is concerned, respondent's failure to file his complaint
within the two (2)-year limitation of the Warsaw Convention does not bar his action since petitioner
airline may still be held liable for breach of other provisions of the Civil Code which prescribe a different
period or procedure for instituting the action, specifically, Art. 1146 thereof which prescribes four (4)
years for filing an action based on torts.

Exception to the Application of the 2-year prescriptive period: When airline employed delaying tactics

As for respondent's second cause of action, indeed the travaux preparatories of the Warsaw Convention
reveal that the delegates thereto intended the two (2)-year limitation incorporated in Art. 29 as an
absolute bar to suit and not to be made subject to the various tolling provisions of the laws of the
forum. This therefore forecloses the application of our own rules on interruption of prescriptive
periods. Article 29, par. (2), was intended only to let local laws determine whether an action had been
commenced within the two (2)-year period, and within our jurisdiction an action shall be deemed
commenced upon the filing of a complaint. Since it is indisputable that respondent filed the present
action beyond the two (2)-year time frame his second cause of action must be barred. Nonetheless, it
cannot be doubted that respondent exerted efforts to immediately convey his loss to petitioner, even
employed the services of two (2) lawyers to follow up his claims, and that the filing of the action itself
was delayed because of petitioner's evasion.

Verily, respondent filed his complaint more than two (2) years later, beyond the period of limitation
prescribed by the Warsaw Convention for filing a claim for damages. However, it is obvious that
respondent was forestalled from immediately filing an action because petitioner airline gave him the
runaround, answering his letters but not giving in to his demands. True, respondent should have
already filed an action at the first instance when his claims were denied by petitioner but the same
could only be due to his desire to make an out-of-court settlement for which he cannot be
faulted. Hence, despite the express mandate of Art. 29 of the Warsaw Convention that an action for
damages should be filed within two (2) years from the arrival at the place of destination, such rule shall
not be applied in the instant case because of the delaying tactics employed by petitioner airline
itself. Thus, private respondent's second cause of action cannot be considered as time-barred under
Art. 29 of the Warsaw Convention.

WHEREFORE, the assailed Decision of the Court of Appeals reversing and setting aside the appealed
order of the trial court granting the motion to dismiss the complaint, as well as its Resolution denying
reconsideration, is AFFIRMED. Let the records of the case be remanded to the court of origin for further
proceedings taking its bearings from this disquisition.

SO ORDERED.


Keng Hua Paper Products vs. CA (GR 116863, 12 February 1998)
First Division, Panganiban (J): 4 concur
Facts: Sea-Land Service, a shipping company, is a foreign corporation licensed to do business in the
Philippines. On 29 June 1982, SeaLand received at its Hong Kong terminal a sealed container, Container
SEAU 67523, containing 76 bales of unsorted waste paper for shipment to Keng Hua Paper Products,
Co. in Manila. A bill of lading to cover the shipment was issued by Sea-Land. On 9 July 1982,
the shipment was discharged at the Manila International Container Port. Notices of arrival were
transmitted to Keng Hua but the latter failed to discharge the shipment from the container during the
free time period or grace period. The said shipment remained inside the Sea-Lands container from
the moment the free time period expired on 29 July 1982 until the time when the shipment was
unloaded from the container on 22 November 1983, or a total of 481 days. During the 481-day period,
demurrage charges accrued. Within the same period, letters demanding payment were sent by Sea-Land
to Keng Hua who, however, refused to settle its obligation which eventually amounted to P67,340.00.
Numerous demands were made on Keng Hua but the obligation remained unpaid.
Sea Land thereafter commenced the civil action for collection and damages. The RTC found Keng Hua
liable for demurrage, attorneys fees and expenses of litigation.
Keng Hua appealed to the Court of Appeals, which denied the appeal and affirmed the lower courts
decision in toto. In a subsequent resolution, it also denied Keng Huas motion for
reconsideration. Hence, the petition for review.
The Supreme Court affirmed the assailed Decision with the modification that the legal interest of 6% per
annum shall be computed from 28 September 1990 until its full payment before finality of judgment.
The rate of interest shall be adjusted to 12% per annum, computed from the time said judgment
became final and executory until full satisfaction. The award of attorneys fees is deleted.

1. Nature of bill of lading
A bill of lading serves two functions. First, it is a receipt for the goods shipped. Second, it is a contract by
which three parties, namely, the shipper, the carrier, and the consignee undertake specific
responsibilities and assume stipulated obligations. A bill of lading delivered and accepted constitutes
the contract of carriage even though not signed, because the (a)cceptance of a paper containing the
terms of a proposed contract generally constitutes an acceptance of the contract and of all of its terms
and conditions of which the acceptor has actual or constructive notice. In a nutshell, the acceptance of
a bill of lading by the shipper and the consignee, with full knowledge of its contents, gives rise to the
presumption that the same was a perfected and binding contract.
2. Shipper and consignee were liable for payment of demurrer charges; Section 17 of the bill of
lading
Section 17 of the bill of lading provided that the shipper and the consignee were liable for the payment
of demurrage charges for the failure to discharge the containerized shipment beyond the grace period
allowed by tariff rules. Section 17 of the bill of lading provided Cooperage Fines. The shipper and
consignee shall be liable for, indemnify the carrier and ship and hold them harmless against, and the
carrier shall have a lien on the goods for, all expenses and charges for mending cooperage, baling,
repairing or reconditioning the goods, or the van, trailers or containers, and all expenses incurred in
protecting, caring for or otherwise made for the benefit of the goods, whether the goods be damaged or
not, and for any payment, expense, penalty fine, dues, duty, tax or impost, loss, damage, detention,
demurrage, or liability of whatsoever nature, sustained or incurred by or levied upon the carrier or the
ship in connection with the goods or by reason of the goods being or having been on board, or because
of shippers failure to procure consular or other proper permits, certificates or any papers that may be
required at any port or place or shippers failure to supply information or otherwise to comply with all
laws, regulations and requirements of law in connection with the goods of from any other act or
omission of the shipper or consignee. Keng Huas prolonged failure to receive and discharge the cargo
from the Sea-Lands vessel constitutes a violation of the terms of the bill of lading. It should thus be
liable for demurrage to the former.
3. Keng Huas letter proved refusal to pick up cargo and not rejection of bill of lading; Implied
acceptance
Keng Hua received the bill of lading immediately after the arrival of the shipment on 8 July 1982.
Having been afforded an opportunity to examine the said document, it did not immediately object to or
dissent from any term or stipulation therein. It was only six months later, on 24 January 1983, that it
sent a letter to private respondent saying that it could not accept the shipment. Its inaction for such a
long period conveys the clear inference that it accepted the terms and conditions of the bill of lading.
Moreover, said letter spoke only of petitioners inability to use the delivery permit, i.e. to pick up the
cargo, due to the shippers failure to comply with the terms and conditions of the letter of credit, for
which reason the bill of lading and other shipping documents were returned by the banks to the
shipper. The letter merely proved its refusal to pick up the cargo, not its rejection of the bill of lading.
4. Apprehension of violating laws cannot defeat contractual obligation and liability
Keng Huas attempt to evade its obligation to receive the shipment on the pretext that this may cause it
to violate customs, tariff and central bank laws must fail. Mere apprehension of violating said laws,
without a clear demonstration that taking delivery of the shipment has become legally impossible,
cannot defeat the petitioners contractual obligation and liability under the bill of lading.
5. Issue raised for first time on appeal cannot be entertained
An issue raised for the first time on appeal and not raised timely in the proceedings in the lower court is
barred by estoppel. Questions raised on appeal must be within the issues framed by the parties and,
consequently, issues not raised in the trial court cannot be raised for the first time on appeal. Herein,
the issue of whether or not Keng Hua accepted the bill of lading was raised for the first time only in its
memorandum before the Supreme Court.
6. Nature of demurrage
Demurrage is merely an allowance or compensation for the delay or detention of a vessel. It is often a
matter of contract, but not necessarily so. The very circumstance that in ordinary commercial voyages, a
particular sum is deemed by the parties a fair compensation for delays, is the very reason why it is, and
ought to be, adopted as a measure of compensation, in cases ex delicto. What fairer rule can be
adopted than that which founds itself upon mercantile usage as to indemnity, and fixes a recompense
upon the deliberate consideration of all the circumstances attending the usual earnings and
expenditures in common voyages? It appears to us that an allowance, by way of demurrage, is the true
measure of damages in all cases of mere detention, for that allowance has reference to the ships
expenses, wear and tear, and common employment.
7. Amount of Demurrage Charges supported by extant evidence
The amount of demurrage charges in the sum of P67,340 is a factual conclusion of the trial court that
was affirmed by the Court of Appeals and, thus, binding on the Supreme Court. Besides, such factual
finding is supported by the extant evidence. The apparent discrepancy was a result of the variance of
the dates when the two demands were made. Necessarily, the longer the cargo remained unclaimed,
the higher the demurrage. Thus, while in his letter dated 24 April 1983, Sea-Lands counsel demanded
payment of only P37,800, the additional demurrage incurred by Keng Hua due to its continued refusal to
receive delivery of the cargo ballooned to P67,340 by 22 November 1983.
8. Three contracts in a letter of credit
In a letter of credit, there are three distinct and independent contracts: (1) the contract of sale between
the buyer and the seller, (2) the contract of the buyer with the issuing bank, and (3) the letter of credit
proper in which the bank promises to pay the seller pursuant to the terms and conditions stated therein.
Few things are more clearly settled in law than that the three contracts which make up the letter of
credit arrangement are to be maintained in a state of perpetual separation. A transaction involving the
purchase of goods may also require, apart from a letter of credit, a contract of transportation specially
when the seller and the buyer are not in the same locale or country, and the goods purchased have to
be transported to the latter.
9. Contract of carriage in bill of lading to be treated independently of contract of sale and the
contract for the issuance of credit
The contract of carriage, as stipulated in the bill of lading in the present case, must be treated
independently of the contract of sale between the seller and the buyer, and the contract for the
issuance of a letter of credit between the buyer and the issuing bank. Any discrepancy between the
amount of the goods described in the commercial invoice in the contract of sale and the amount
allowed in the letter of credit will not affect the validity and enforceability of the contract of carriage as
embodied in the bill of lading. As the bank cannot be expected to look beyond the documents presented
to it by the seller pursuant to the letter of credit, neither can the carrier be expected to go beyond the
representations of the shipper in the bill of lading and to verify their accuracy vis-a-vis the commercial
invoice and the letter of credit. Thus, the discrepancy between the amount of goods indicated in the
invoice and the amount in the bill of lading cannot negate Keng Huas obligation to private respondent
arising from the contract of transportation.
10. Remedy of alleged overshipment lies against the shipper and not against the carrier
The contract of carriage was under the arrangement known as Shippers Load And Count, and the
shipper was solely responsible for the loading of the container while the carrier was oblivious to the
contents of the shipment. Keng Huas remedy in case of overshipment lies against the seller/shipper, not
against the carrier.
11. Computation of legal interest
a. When an obligation, not constituting a loan or forbearance of money, is breached, an interest on the
amount of damages awarded may be imposed at the discretion of the court at the rate of 6% per
annum. No interest, however, shall be adjudged on unliquidated claims or damages except when or until
the demand can be established with reasonable certainty. Accordingly, where the demand is established
with reasonable certainty, the interest shall begin to run from the time the claim is made judicially or
extrajudicially (Art. 1169, Civil Code) but when such certainty cannot be so reasonably established at the
time the demand is made, the interest shall begin to run only from the date the judgment of the court is
made (at which time the quantification of damages may be deemed to have been reasonably
ascertained). The actual base for the computation of legal interest shall, in any case, be on the amount
finally adjudged.
b. When the judgment of the court awarding a sum of money becomes final and executory, the rate of
legal interest, whether the case falls under paragraph 1 or paragraph 2, above, shall be 12% per annum
from such finality until its satisfaction, this interim period being deemed to be by then an equivalent to a
forbearance of credit.
12. Obligation one not arising from loan or forbearance of money; Legal interest in the present case
The case involves an obligation not arising from a loan or forbearance of money; thus, pursuant to
Article 2209 of the Civil Code, the applicable interest rate is 6% per annum. Since the bill of lading did
not specify the amount of demurrage, and the sum claimed by Sea-Land increased as the days went by,
the total amount demanded cannot be deemed to have been established with reasonable certainty until
the trial court rendered its judgment. Indeed, unliquidated damages or claims, it is said, are those
which are not or cannot be known until definitely ascertained, assessed and determined by the courts
after presentation of proof. Consequently, the legal interest rate is 6%, to be computed from 28
September 1990, the date of the trial courts decision. And in accordance with the cases of PNB and
Eastern Shipping, the rate of 12% per annum shall be charged on the total then outstanding, from the
time the judgment becomes final and executory until its satisfaction.
13. Attorneys fees denied due to lack of justification
The matter of attorneys fees was taken up only in the dispositive portion of the trial courts decision.
This falls short of the settled requirement that the text of the decision should state the reason for the
award of attorneys fees, for without such justification, its award would be a conclusion without a
premise, its basis being improperly left to speculation and conjecture.

SEA-LAND SERVICE, INC. vs. IAC

Facts: Sea-land, a foreign shipping and forwarding company licensed to do business in the Philippines,
received from Seaborne Trading Company in California a shipment consigned to Sen Hiap Hing. The
shipper not having declared the value of the shipment, no value was indicated in the BOL. The shipment
was discharged in Manila, and while awaiting transshipment to Cebu the cargo was stolen and never
recovered. The lower court sentences Sea-land to pay Cue the value of the lost cargo, the unrealized
profit and attorneys fees. The CA affirmed the decision, hence the petition.

Issue: Whether or not the consignee of seaborne freight is bound by stipulations in the covering bill of
lading limiting to a fixed amount the liability of the carrier for loss or damage to the cargo where its
value is not declared in the bill.

Held: Yes. There is no question of the right of a consignee in a bill of lading to recover from the carrier or
shipper for loss of, or damage to, goods being transported under said bill, although that document may
have been drawn up only by the consignor and the carrier without the intervention of the consignee.
Since the liability of a common carrier for loss of or damage to goods transported by it under a contract
of carriage so governed by the laws of the country of destination and the goods in question were
shipped from the United States to the Philippines, the liability of Sea-Land has Cue is governed primarily
by the Civil Code, and as ordained by the said Code, supplementary, in all matters not cluttered thereby,
by the Code of Commerce and special laws. One of these supplementary special laws is the Carriage of
goods by Sea Act (COGSA), made applicable to all contracts for the carriage by sea to and from the
Philippines Ports in Foreign Trade by Comm. Act. 65.
Even if Section 4(5) of COGSA did not list the validity and binding effect of the liability limitation clause in
the bill of lading here are fully substantial on the basis alone of Article 1749 and 1750 of the Civil Code.
The justices of such stipulation is implicit in its giving the owner or shipper the option of avoiding accrual
of liability limitation by the simple expedient of declaring the value of the shipment in the bill of lading.
The stipulation in the bill of lading limiting the liability of Sea-Land for loss or damages to the shipment
covered by said rule to US$500 per package unless the shipper declares the value of the shipment and
pays additional charges is valid and binding on Cue.

PHILAMGEN vs. SWEET LINES

FACTS
A total 7,000 bags of low density polyethylene (600 bags of polyethylene 641 and 6,400 bags of
polyethylene 647) were shipped from Baton Rouge, LA to Manila on board SS Vishva Yash, a vessel
belonging to the Shipping Corporation of India (SCI). From Manila, the cargoes were shipped to Davao
on board MV Sweet Love, a vessel owned by Sweet Lines. The consignee was Far East Bank with arrival
notice to Tagum Plastics, Inc., Tagum, Davao City. The cargoes were insured by Far East Bank with the
Philippine American General Insurance Co (Philamgen) and were covered by bills of lading which
contained the following stipulation in paragraph 5:

Claims for shortage, damage, must be made at the time of delivery to consignee or agent, if container
shows exterior signs of damage or shortage. Claims for non-delivery, misdelivery, loss or damage must
be filed within 30 days from accrual. Suits arising from shortage, damage or loss, non-delivery or
misdelivery shall be instituted within 60 days from date of accrual of right of action. Failure to file
claims or institute judicial proceedings as herein provided constitutes waiver of claim or right of action.
In no case shall carrier be liable for any delay, non-delivery, misdelivery, loss of damage to cargo while
cargo is not in actual custody of carrier.

On May 15, 1977, the shipment(s) were discharged from the interisland carrier into the custody of the
consignee. A survey conducted on July 8, 1977 showed that of the shipment totalling 7,000 bags,
originally contained in 175 pallets, only a total of 5,820 bags were delivered to the consignee in good
order condition, leaving a balance of 1,080 bags. Some of the 1,080 bags were either MISSING OR
DAMAGED beyond the point of being useful for the intended purpose.

FEBTC and Tagum Plastics sued the international carrier, SCI, the inter-island carriers, Sweet Lines, the
arrastre company, Davao Arrastre and FE Zuellig (which I assume is the shipper). Before trial, a
compromise agreement was entered into between the complainants and SCI and F.E. Zuellig, thus, only
Sweet Lines and Davao Arrastre remained as defendants.
The trial court ruled in favour of Philamgen and Tagum Plastics. The CA reversed on the ground of
prescription and denied the motion for reconsideration.

ISSUES
(1) Was there a prescriptive period?
(2) If yes, was the prescriptive period valid and legal?
(3) If it was valid and legal, did Philamgen act within the prescriptive period?

RULING
(1) Yes. There was a prescriptive period. When the complaint was filed, prescription as an affirmative
defense was seasonably raised by Sweet Lines in its answer. Though the bills of lading were not
presented in evidence, the SC said that: As petitioners are suing upon SLI's contractual obligation under
the contract of carriage as contained in the bills of lading, such bills of lading can be categorized as
actionable documents which under the Rules must be properly pleaded either as causes of action or
defenses, and the genuineness and due execution of which are deemed admitted unless specifically
denied under oath by the adverse party. The rules on actionable documents cover and apply to both a
cause of action or defense based on said documents. In their answer, Sweet Lines included the
prescriptive period under paragraph 5 of the bills of lading. Philamgen did not deny the existence of the
bill of lading under oath. Instead, in its reply to the answer, Philamgen asserted that the bills of lading
were contracts of adhesion and that such provisions were contrary to law and public policy and thus,
Sweet Lines cannot avail of such prescriptive period as a valid defense. The SC said that Philamgens
failure to deny under oath the existence of the bills of lading was tantamount to an admission of its
existence, together with paragraph 5 containing the prescriptive period. Thus, the existence of the
prescriptive period was duly proved even if the bills of lading were not presented in court.

(2) Yes. The prescriptive periods were valid and legal. Philamgen insists that the bills of lading were
contracts of adhesion and that the prescriptive periods stated therein were void for being contrary to
law and public policy. The SC, citing Ong Yu vs CA, said that contracts of adhesion are not entirely
prohibited. The one who adheres to the contract is in reality free to reject it entirely; if he adheres he
gives his consent. Philamgen, thus, gave its consent to the contracts the bills of lading including
consent to the prescriptive periods therein. The SC also agreed with the CA that parties can stipulate a
shorter prescriptive period for the filing of suits. The SC quoted the CA, It must be noted, at this
juncture, that the aforestated time limitation (paragraph 5) in the presentation of claim for loss or
damage, is but a restatement of the rule prescribed under Art. 366 of the Code of Commerce... The
SC said that, ... the validity of a contractual limitation of time for filing the suit itself against a carrier
shorter than the statutory period therefor has generally been upheld as such stipulation merely
affects the shipper's remedy and does not affect the liability of the carrier. In the absence of any
statutory limitation and subject only to the requirement on the reasonableness of the stipulated
limitation period, the parties to a contract of carriage may fix by agreement a shorter time for the
bringing of suit on a claim for the loss of or damage to the shipment than that provided by the statute of
limitations. Such limitation is not contrary to public policy for it does not in any way defeat the complete
vestiture of the right to recover, but merely requires the assertion of that right by action at an earlier
period than would be necessary to defeat it through the operation of the ordinary statute of
limitations. The SC also said that, ..., the shortened period for filing suit is not unreasonable and has in
fact been generally recognized to be a valid business practice in the shipping industry. This is in
recognition of the inherent dangers of carriage by sea.

(3) No. Philamgen did not act within the prescriptive period. The shipment was discharged into the
custody of the consignee on May 15, 1977, and it was from this date that petitioners' cause of action
accrued, with thirty (30) days therefrom within which to file a claim with the carrier for any loss or
damage which may have been suffered by the cargo and thereby perfect their right of action. Claim was
filed only on April 28, 1978, way beyond the period provided in the bills of lading and violative of the
contractual provision, the inevitable consequence of which is the loss of petitioners' remedy or right to
sue. The SC said, Even the filing of the complaint on May 12, 1978 is of no remedial or practical
consequence, since the time limits for the filing thereof, whether viewed as a condition precedent or as
a prescriptive period, would in this case be productive of the same result, that is, that petitioners had no
right of action to begin with or, at any rate, their claim was time-barred.



Other things discussed by the SC:
1. ...where the contract of shipment contains a reasonable requirement of giving notice of loss of or
injury to the goods, the giving of such notice is a condition precedent to the action for loss or injury or
the right to enforce the carrier's liability. Such requirement is not an empty formalism. The
fundamental reason or purpose of such a stipulation is not to relieve the carrier from just liability, but
reasonably to inform it that the shipment has been damaged and that it is charged with liability
therefor, and to give it an opportunity to examine the nature and extent of the injury. This protects the
carrier by affording it an opportunity to make an investigation of a claim while the matter is fresh and
easily investigated so as to safeguard itself from false and fraudulent claims.

2. Philamgen also asserted that since the purpose of the notice of claim or loss was to charge Sweet
Lines with actual knowledge of the loss and damage involved, then the issuance of Sweet Lines of a
Report on Losses and Damage dated May 15, 1977, would obviate the need for or render superfluous
the filing of a claim within the stipulated period. The SC said, The report on losses and damages is not
the claim referred to and required by the bills of lading for it does not fix responsibility for the loss or
damage, but merely states the condition of the goods shipped. The claim contemplated herein, in
whatever form, must be something more than a notice that the goods have been lost or damaged; it
must contain a claim for compensation or indicate an intent to claim. Furthermore, the report bears
an annotation at its lower part that says this Copy should be submitted together with your claim
invoice or receipt within 30 days from date of issue otherwise your claim will not be honored."

3. The claim against the carrier, Sweet Lines, has prescribed but what about the claim against Davao
Arrastre. The SC said that there was not enough proof to pinpoint the party responsible for the lost and
damaged bags. (What I found surprising was that the SC also said, Unlike a common carrier, an
arrastre operator does not labor under a presumption of negligence in case of loss, destruction or
deterioration of goods discharged into its custody. In other words, to hold an arrastre operator liable for
loss of and/or damage to goods entrusted to it there must be preponderant evidence that it did not
exercise due diligence in the handling and care of the goods.

DOLE PHILIPPINES, INC. v MARITIME COMPANY OF THE PHILIPPINES
Facts:

The cargo subject of the instant case was discharged in Dadiangas unto the custody of the consignee,
Dole Philippines. The corresponding claim for the damages sustained by the cargo was filed by the
plaintiff with the defendant, Maritime Company on May 4, 1972.

On June 11, 1973 the plaintiff filed a complaint in the CFI Manila embodying 3 causes of action involving
3 separate and different shipments. The third cause of action therein involved the cargo now subject of
this present litigation.

On December 11, 1974, Judge Serafin Cuevas issued an Order dismissing the first two causes of action.
The third cause of action which covered the cargo subject of this case now was likewise dismissed but
without prejudice as it was not covered by the settlement. Because of the dismissal of the complaint
with respect to the third cause of action, DOLE instituted this present complaint on January 6, 1975.

Maritime filed an answer pleading inter alia the affirmative defense of prescription under the provisions
of the Carriage of Goods by Sea Act. The Trial Court granted the motion, scheduling the preliminary
hearing on April 27, 1977. The record before the Court does not show whether or not that hearing was
held, but under date of May 6, 1977, Maritime filed a formal motion to dismiss invoking once more the
ground of prescription.

The Trial Court, after due consideration, resolved the matter in favor of Maritime and dismissed the
complaint.

Issue:
Whether or not Article 1155 of the Civil Code applies in lieu of the COGSA.

Held:
No. Article 1155 of the Civil Code provides that the prescription of actions is interrupted by the making
of an extrajudicial written demand by the creditor

Section 3, paragraph 6 of the COGSA provides that:

the carrier and the ship shall be discharged from all liability in respect of loss or damage unless suit is
brought within one year after delivery of the goods or the date when the goods should have been
delivered; Provided, That, if a notice of loss or damage, either apparent or conceded, is not given as
provided for in this section, that fact shall not affect or prejudice the right of the shipper to bring suit
within one year after the delivery of the goods or the date when.the goods should have been delivered.

1. Dole argues that since the provisions of the Civil Code are, by express mandate of said Code,
suppletory of deficiencies in the Code of Commerce and special laws in matters governed by the latter
and there being a patent deficiency with respect to the tolling of the prescriptive period provided for in
the Carriage of Goods by Sea Act, prescription under said Act is subject to the provisions of Article 1155
of the Civil Code on tolling. Since Dole's claim for loss or damage was filed on May 4, 1972 amounted to
a written extrajudicial demand which would toll or interrupt prescription under Article 1155, it operated
to toll prescription also in actions under the Carriage of Goods by Sea Act.

These arguments might merit weightier consideration were it not for the fact that the question has
already received a definitive answer, adverse to the position taken by Dole, in The Yek Tong Lin Fire &
Marine Insurance Co., Ltd. vs. American President Lines, Inc.

2. Dole argues that it was error for the court not to have considered the action of plaintiff-appellant
suspended by the extrajudicial demand which took place, according to defendant's own motion to
dismiss on August 22, 1952.

Court noticed that while plaintiff avoids stating any date when the goods arrived in Manila, it relies upon
the allegation made in the motion to dismiss that a protest was filed on August 22, 1952 which goes
to show that plaintiff-appellant's counsel has not been laying the facts squarely before the court for the
consideration of the merits of the case. We have already decided that in a case governed by the Carriage
of Goods by Sea Act, the general provisions of the Code of Civil Procedure on prescription should not be
made to apply. (Chua Kuy vs. Everett Steamship Corp., G.R. No. L-5554, May 27, 1953.) We hold that in
such a case the general provisions of the new Civil Code (Art. 1155) cannot be made to apply, as such
application would have the effect of extending the one-year period of prescription fixed in the law. It is
desirable that matters affecting transportation of goods by sea be decided in as short a time as possible;
the application of the provisions of Article 1155 of the new Civil Code would unnecessarily extend the
period and permit delays in the settlement of questions affecting transportation, contrary to the clear
intent and purpose of the law.

Under Dole's theory, when its claim was received by Maritime, the one-year prescriptive period was
interrupted and began to run anew from May 4, 1972, affording Dole another period of one year
counted from that date within which to institute action on its claim for damage. Unfortunately, Dole let
the new period lapse without filing action. It instituted Civil Case No. 91043 only on June 11, 1973, more
than one month after that period has expired and its right of action had prescribed.

AIR FRANCE V. GILLEGO
In Air France vs. Gillego, G.R. No 165266, December 15, 2010, the Supreme Court discussed the
liability that airlines have for lost luggage, particularly in terms of moral d amages due to a
passenger. Unfortunately for the airline, this was no ordinary passenger but a Congressman on his
way to deliver a speech.
In 1993, Congressman Gillego was the keynote speaker at the 89th Inter -Parliamentary Conference
Symposium on Parliament: Guardian of Human Rights. The Congressman left for Paris and was to
take a connecting flight to Budapest. He learned of an earlier flight to Budapest and made
arrangements for the same. He was given a ticket and a boarding pass for this new flight as well as
a new baggage claim stub for his checked-in luggage.
Upon arrival at Budapest, his luggage was not at the claims section. He sought assistance and was
advised to wait at the hotel. His luggage was never delivered despite inquiries.
Upon his return home, his lawyer wrote Air France complaining about the loss and the damages he
suffered while in Budapest arising from his loss of personal effects, medicines and even the
speeches he had prepared, among others. He only had his travel documents, pocket money and
the clothes on his back. He was constrained to shop for personal items including clothes and
medicines which amounted to $1,000. He even had to make another speech which was made more
difficult due to the lack of data and information that was in his luggage. He asked for P1,000,000.00
from the petitioner as compensation. Air France ignored his repeated follow-ups on his lost luggage.
He thereafter filed a complaint for damages against Air France.
The trial court awarded P1,000,000.00 as moral damages; P500,000.00 as exemplary damages and
P50,000.00 as attorneys fees to the plaintiff. This was affirmed by the Court of Appeals.
Air France sought relief before the Supreme Court, arguing that the award of extravagant sums to
respondent that already tend to punish the petitioner and enrich the respondent, which is not the
function at all of moral damages and that the damages awarded are definitely not proportionate
or commensurate to the wrong or injury supposedly inflicted. The plaintiff was after all an expert
in the field of human rights who could have delivered his speech even without his notes.
The petition was found to be partly meritorious. The Supreme Court held that being a business
intended to serve the travelling public primarily, a contract of carriage is imbued with public
interest. Article 1735 of the Civil Code provides that in case of lost or damaged goods, common
carriers are presumed to have been at fault or to have acted negligently, unless they prove t hat
they observed extraordinary diligence as required by Article 1733. Thus, in an action based on a
breach of contract of carriage, the aggrieved party does not have to prove that the common
carrier was at fault or was negligent. All that he has to prove is the existence of the contr act and
the fact of its non-performance by the carrier. [emphasis supplied]
There is no dispute that the checked-in luggage was not found upon arrival at plaintiffs destination
and was only returned two years later. The action is founded on the breach of the contract of
carriage with Air France unable to offer any satisfactory explanation for the unreasonable delay in
the delivery of the baggage. Since the presumption of negligence was not overcome, liability for the
delay was established. Upon recovery of the baggage during trial, the plaintiff no longer pressed his
claim for actual or compensatory damages.
For moral damages to be awarded in the breach of contract of carriage, the breach must be
wanton and deliberately injurious or the one responsible acted fraudulently or with malice or bad
faith. Not every case of mental anguish, fright or serious anxiety calls for the award of moral
damages. Where there is no showing of fraud or bad faith, liability for damages is limited to the
natural and probable consequences of the breach of the obligation which the parties had foreseen
or could have reasonably foreseen. In such a case the liability does not include moral and exemplary
damages.
Air France was found liable for moral damages. Petitioners station manager testified that upon
receiving the letter-complaint, she immediately began working on the Property Irregularity Report
(PIR). This is issued at the airline station upon complaint by a passeng er on missing baggage. From
the computer-printout, a PIR was initiated at the Budapest counter. A search telex was sent out on
three subsequent dates. Based on the PIR printout, the plaintiff only gave his Philippine address
and telephone number, and not the address and contact number of his Budapest hotel. The PIR
usually is printed in two originals, one for the station manager and the other copy is for the
passenger. There was no record or entry in the PIR of any follow-up call made by the plaintiff in
Budapest. Plaintiff claimed that he was not given a copy of this PIR and that his repeated telephone
calls were ignored.
It was found that Air France acted in bad faith in repeatedly ignoring respondents follow -up
calls. The alleged entries in the PIR were not to be considered since these were not authenticated
by the airline station representative in Budapest. The Court did not accept as justification that
plaintiff should be faulted in allegedly not giving his hotel address and phone number. It found
unbelievable that the plaintiff would not give his hotel and other information after he had promptly
filed a complaint. And even assuming that only the Philippine details were given, this does not
explain why Air France never communicated with plaintiff concerning the lost baggage long after he
had returned to the Philippines. The missing luggage was returned only after the trial.
In addition, the PIR only establishes that telex searches were made but there is no attempt to
explain the loss of the luggage. Air France did not give the attention and care due to its
passenger whose baggage was not transported and delivered to him at his travel destination and
scheduled time. Inattention to and lack of care for the interest of its passengers who are entitled
to its utmost consideration, particularly as to their convenience, amount to bad faith which
entitles the passenger to an award of moral damages. Bad faith may be in securing the contract
and in the execution thereof, as well as in the enforcement of its terms, or any other kind of
deceit. [emphasis supplied]
The failure to cite any act of discourtesy or rudeness does not make plaintiffs loss and moral
suffering insignificant and less deserving of compensation. In repeatedly ignoring respondents
inquiries, petitioners employees exhibited an indifferent attitude without due regard for the
inconvenience and anxiety he exp erienced after realizing that his luggage was missing. Petitioner
was thus guilty of bad faith in breaching its contract of carriage with the respondent, which
entitles the latter to the award of moral damages. [emphasis supplied]
However, the sum of P1,000,000.00 is excessive and not proportionate to the loss or suffering
inflicted on the passenger under the circumstances. The Court cited Trans World Airlines v. Court
of Appeals where it considered the social standing of the aggrieved passenger who was a lawyer
and director of several companies but nonetheless reduced the award of moral damages.
Moral damages are awarded to enable the injured party to obtain means, diversion or amusement
that will serve to alleviate the moral suffering he has undergone by reason of defendant's culpable
action. Exemplary damages are to deter serious wrongdoings. Under Article 2216 of the Civil
Code, the assessment of damages is left to the discretion of the court according to the
circumstances of each case. This is limited by the principle that the amount awarded should not be
palpably excessive as to indicate that it was the result of prejudice or corruption on the part of the
trial court. Simply put, the amount of damages must be fair, reasonable and proportionate to the
injury suffered.
Since Air France failed to act timely on the passengers predicament caused by its employees
mistake and more than ordinary inadvertence or inattention, and the passenger failed to show any
act of arrogance, discourtesy or rudeness committed by the air carriers employees, the amounts of
P200,000.00, P50,000.00 and P30,000.00 as moral damages, exemplary damages and attorneys
fees would be sufficient and justified."
It is ironic that the award of damages, just like the luggage, comes too late since the plaintiff has
already passed away. Justice, just like baggage, can be just as delayed

SABENA BELGIAN WORLD AIRLINES
,
petitioner,vs.
HON. COURT OF APPEALS and MA. PAULA SAN AGUSTIN
,
respondents.
[G.R. No. 104685. March 14, 1996]
Facts:
On August 21, 1987, plaintiff (MA. PAULA SAN AGUSTIN) was a passenger on defendant airline
(SABENABELGIAN WORLD AIRLINES) from Casablanca to Brussels, Belgium on her way back to
Manila. Herluggage with valuables was left on board Flight SN 284. Upon arrival she submitted
documents to supporther baggage claim but luggage remained to be missing. A formal complaint
was filed by the plaintiff withthe manger of the airline.Plaintiff was furnished copies of telexes with an
information that the Brussels Office of defendant foundthe luggage and that they have broken the
locks
for identification (Exhibit B). Plaintiff was assured bythe defendant that it has notified its Manila Office
that the luggage will be shipped to Manila on October27, 1987. But unfortunately plaintiff was informed
that the luggage was lost for the second time. At thetime of fiing of complaint the luggage is still
missing.Plaintiff demanded from the defendant the money value of the luggage and its contents or its
exchangevalue, but defendant refused to settle the claim, asserting that the loss of the luggage was due
toplaintiffs sole if not contributory negligence; non-declaration of valuable items in her checked-in
luggageat the flight counter when she checked in.Trial court favored the plaintiff and ordered the
Sabena Belgian World Airlines to pay private respondentMa. Paula San Agustin. Hence this appeal.
Issue:
WON the private respondent is at fault on the loss of the luggage by negligence.
Ruling:
Fault or negligence consists in the omission of that diligence which is demanded by the nature of
anobligation and corresponds with the circumstances of the person, of the time, and of the place. When
thesource of an obligation is derived from a contract, the mere breach or non-fulfillment of the
prestationgives rise to the presumption of fault on the part of the obligor. This rule is not different in the
case of common carriers in the carriage of goods which, indeed, are bound to observe not just the due
diligenceof a good father of a family but that of extraordinary care in the vigilance over the goods.It
remained undisputed that private respondents luggage was lost while it was in the
custody of petitioner. When it was found missing the respondent, promptly processed all the necessary
documentbut to no avail. The loss of said baggage not only once by twice, said the appellate court,
underscoresthe wanton negligence and lack of care on the part of the carrier.Under domestic law and
jurisprudence (the Philippines being the country of destination), the attendanceof gross negligence
(given the equivalent of fraud or bad faith) holds the common carrier liable for alldamages which can be
reasonably attributed, although unforeseen, to the non-performance of theobligation, including moral
and exemplary damages.
WHEREFORE
, the decision appealed from is AFFIRMED

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