Test yourself how much you know about SAP CRM

1. Can you tell me trade spend keys

2 R3 adaptor exists in R3
3. Business Partner category allows you to define number ranges
4. t is not possible to created your own business partner category
!. "ne role can #a$e multiple data sets
%. n &'P(t is possible to identify duplicate BP master record
). "ne relations#ip category can specify bidirectional relations#ip
*. Partner role in &'P R3 and classification in CR+ used to define t#e interlinkage
,. s it mandatory to define different org structure for sales and ser$ice
1-. t is possible to transfer R3 org structure directly to CR+
11. R3 employee personal master can be transferred to CR+
12. t is possible to use distribution c#annel to define my CR+ org structure
13. can simultaneously use responsibility rule and org model rule
14. "rg model is time dependent
1!. "rg model ./R0 in R3 can be transferred to CR+
1%. /R +aster Record can be transferred to CR+
1). 1erri and org mgt can be used simultaneously
1*. 2ser defined attributes can be used to define my CR+ org models
1,. Bot# in territory and org mgt it is possible to create different labels
2-. t is possible to store inacti$e BP in CR+ system

21. t is possible to store inacti$e products in CR+
22. 'ttributes in Product +aster is attac#ed directly
23. 3ill "rg determination be triggered first t#en partner determination
24. Partner determination is done again after doc c#anges
2!. tem cat can be made to be re4determined during copy control
2%. 5ine item status as per R3 partial deli$ery will get updated in CR+ doc
2). t is possible to do t#e billing of CR+ ser$ice order in R3
2*. n an acti$ity 6ournal template( can we really update material type
2,. t is possible to create sur$ey 7uestions w#ic# will generate dynamic subse7uent
7uestions
3-. t is possible to attac# 2 alternati$e partner determination procedure to a transaction
31. 3#en am defining CR+ access se7uence( it is possible to refer business logic
32. t is not possible to #andle free goods in CR+ PC 8 t#roug# 6a$a codes
33. s it possible t#at in partner determination procedure( different partner function can
be determined at different times
34. n partner determination procedure( can use multiple relations#ip le$els
3!. s it possible to used preceding document8s org units during copy
3%. +andatory PC data loader is needed to pull t#e data from R3 to CR+ system
3). s it possible to transfer specific ob6ects from R3 to CR+
3*. t is possible to combine bot# t#e CR+ and R3 pricing conditions in one document
3,. t is possible to do t#e same w#en document is going to R3
4-. s it possible to #a$e CR+ $ariant for 3 le$els for products

41. Processing time for action is specified in sc#eduled conditions
42. 'ction can be used to trigger a workflow
43. 'ction can be used to take manual decision
43. 3orkflow can be used for date dri$en process
44. Customi9ation from CR+ to mobile data can be done t#roug# &B:"C
4!. Customi9ation from CR+ can be pus#ed to R3 system
4%. Consolidated :atabase is needed for e$ery mB:"C
4). ' B:"C can #old only modified fields
4*. /ierarc#ical distribution of business data among CR+ ecosystem
4,. Publication and subscription are linked one to one
!-. +iddleware trace functionality can be used to monitor inbound 7ueue
!1. ;low context in middleware can be defined using a formula
!2. n &olution +anager it is possible to initiate t#e integration testing
!3. nternet &ales is an application t#at is built using <&P
!4. ;ollowing application are used using <&P
a. nternet &ales
b. 3in client
c. 3eb client
d. Collaborati$e &#owroom
e. Partner Portal
!!. Blueprint table exists in =nterprise portal ser$er
!%. /ow R3 text ob6ects are broug#t into CR+8

!). /ow do we integrate t#e CR+ wit# &'P R>38 3#ere do we mention t#e P address
of &'P R>3 ser$er8 3#at else is re7uired8
!*. 3#at is t#e difference between replication and realignment in CR+8
!,. 3#at is t#e difference between an acti$ity and a task in CR+8
%-. Can you point out some details of BP owners#ip in CR+8 &pecifically( we will be
loading c#annel partners from R>3.
3e would like to assign t#ese partners to specific ?c#annel managers.? 3#at
constitutes t#is owners#ip8
%1. &#ould clients implement bot# 3inClient and 3ebClient for t#e C or only one of
t#em8 Could you please explain
t#is wit# supporting reasons8
%2. ;ully grown my &'P CR+ is built on t#e following components
a. CR+ central ser$e
b. &'P R>3 as a back end system
c. &'P B3 system as a data ware #ouse solution wit# compre#ensi$e
statistical and analytical possibilities
d. &'P 'P" as global '1P c#eck and demand planning solution
e. &'P enterprise portal as a tool to pro$ide integrated access to all t#e
systems
%3. Can we create Business partner category

%4. Business partner group #ierarc#y
a. ' business partner can be assigned to se$eral #ierarc#ies of different
categories
b. 1#e business partner @/ allows you to group business partners in a
multile$el @/
c. 1ime dependent
d. @roups business partners toget#er in a #ierarc#y for statistical or
analysis purposes
%!. 1#e mapping classification from CR+ to R>3 in P:=
a. Consumer .an organi9ation or person0
b. Customer
c. Prospect
d. Competitor
%%. 3#at is t#e organi9ational unit used for
a. &ales organi9ation is used for pricing
b. 1#e organi9ational structure can be different from R>3 and #as no
restrictions regarding usable le$els
c. 1ime stamp
d. Aou can assign scenario specific attributes to t#e rele$ant org units for
org. determination( transaction processing( partner determination etc.(

%). "rgani9ation data determination can be done using
a. 1ransaction type
b. "rgani9ation structure
c. Business partner
d. Product master
%*. "rg. data profile is assigned to 1ransaction 1ype
%,. ' #older can be8
a. "ccupy positions
b. s an optional organi9ational unit
)-. "rgani9ational model can be maintained in CR+. 3#ic# of t#e following are true.
a. 1o assign a user to a position u also need to #a$e master data maintained
for t#e same
b. Can be mapped from CR+ to &'P R>3
c. 'dditional le$els in CR+ are mapped into R>3 automatically
)1. 3ays to determine t#e org units in a document
)2. Responsible organi9ational unit is used for..
a. :eri$es all ot#er org.units
b. ;or pricing
c. =7ui$alent to R>3 plant
d. s in c#arge of a business transaction

)3. 1erritory management is used for
a. Reflect t#e market $iew of an organi9ation
b. &pecifies w#ic# products can be offered in a territory
c. 3#o #as t#e #ig#est re$enue
d. 3#ic# BP8s belong to a territory
)4. 3#o is responsible for a territory
a. 3e must link employees wit# territories $ia t#e /R position in org.
management
b. Can assign permanently or for a definite time period
)!. 1rue for territory management
a. /ierarc#ies can be time dependent
b. Can use #ierarc#ies for representing territories
c. 3e can define our own attributes to define a territory
)%. ;ollowing is true wit# regard to product categories
a. nitial assignment of products to product categories is done during
download from "51P
b. PC8s are assigned to Ptypes
c. PC can be assigned to many categories
d. Can #a$e #ierarc#y of product categories
e. f a product type is assigned to a category only products of t#is type can
be assigned to a category

)). ;ollowing is true wit# regard to attributes and set types
a. 'ttributes are assigned directly to product master
b. &et types are group of attributes or fields corresponding to $arious
database tables
c. 'ttributes are assigned to set types
d. &et types and attributes can8t be transferred to R>3
)*. +apping of &'P R>3 to &'P CR+ wit# regard to products
a. +aterial type to R3PR":&1AP
b. +aterial group to R3+'1C5'&&
c. Product #ierarc#y to R3PR":/=R
),. &ales 1ransactions are
a. Business acti$ity
b. Buotation
c. &ales "rder
d. 5eads
e. n7uiry8
*-. Control attributes in a transaction type
a. B"+ explosion
b. 1ext determination procedure
c. Partner determination procedure
d. "b6ect relation procedure
e. 'ction profile
f. Cumber ranges

*1. Business transaction category is a control attribute t#at controls
a. tem category determination
b. &ubordinate transaction type
c. Control attributes of transaction type
d. &ubordinate item category
*2. 3it# regard to copying and creating a follow up document following is true
a. Copy sur$ey
b. Copy control
c. Copy item number
d. Copy pricing agreements
*3. n copy control customi9ing w#at setting can influence transaction type and

item category determination
a. Copy sur$ey
b. Copy control
c. Copy item number
d. Copy pricing agreements
*4. ;ollowing is true for texts
a. Aou define t#e source text of text types wit#in access se7uence
b. 1#e texts are automatically determined in a document or can be
entered
c. Can be assigned to transaction type and item categories

*!. 3#ic# statements are correct for status management
a. t8s controlled by status profile
b. Aou must assign at least one ob6ect type to t#e status procedure
c. &ystem status can be controlled by system profile
d. 2ser status is set internally by t#e system
e. /eader status is independent of item status except in case of
status completed
f. &tatus profiles can be assigned to transaction type or item
category
*%. ;ollowing is true wit# regard to incompleteness c#eck
a. ncompleteness c#eck allows you to find out w#et#er a document
is complete or not
b. n customi9ing you define w#ic# fields are mandatory for w#ic#
transaction type and>or item category
c. ncompleteness c#eck is not a$ailable on t#e CR+ mobile client
*). 3#ic# of t#ese functions are possible on sales transaction in CR+
a. C#ange price at item le$el
b. '1P c#eck
c. :ocument flow
d. 'uto creation of deli$ery document
**. 'cti$ity management is an important component of CR+. 3#ic# of t#e
following are true
a. 1ask is transaction replicated to R>3 and mobile client

*,. Business acti$ity and task #a$e t#e following in common
a. Ceeds a specific date
b. ncludes a business partner
c. /a$e org data
,-. 'cti$ities and calendar integration
a. Bidirectional data exc#ange between my &'P CR+ middleware
and groupware solutions
b. 'cti$ities appear in calendar if calendar flag is acti$e for eac#
partner functions and 'cti$ity type
c. 'cti$ities can be created or c#anged directly from calendar
,1. ;act s#eet
,2. "rder of customi9ing for partner determination
,3. Partner functions necessary for uploading sales order into R>3
a. &old to party
b. &#ip to party
c. Payer
d. Bill to party
e. =mployee responsible
,4. PC is re7uired to calculate pricing in CR+. 3#ic# of t#e following are
true
a. t consists of &P=( &C= and 11= only. as it also includes data
loader and limited product master information
b. PC accesses CR+ database
c. PC is <'D' based tec#nology

,!. dentify t#e correct statements regarding t#e pricing in CR+
a. +aintained in CR+. PC accesses R>3 enterprise
,%. 1ax calculation
a. 1#e business partner and product tax classification is made by
assigning tax groups to t#e tax types t#at must be
determined in any gi$en country
b. 1#e tax groups indicate w#et#er a business partner is liable for or
exempted from respecti$e tax type t#at is
imposed
c. 1#e combination of tax group( t#e country or region and t#e tax type
determines t#e tax condition record
d. ' business partner or a product #as not been assigned a tax
classification( t#e default tax group is used
,). 1rue for actions
,*. &c#edule condition
,,. Billing prere7uisites
a. Billing unit
b. Cumber ranges
c. Billing types
d. tem categories
e. tem category determination
1--. :ata exc#ange between R>3 and CR+

1-1. 3#at is 'dapters 8
1-2. +ain tasks of R>3 adapter
1-3. 'dministration console 8Replication 'dministration
1-4. Publis#er4&ubscriber Concept
1-!. 5oad filtering
1-%. 3#at is a business scenario 4%. Eey Blocks for people centric CR+
1-). 3#at does t#e role definition determine
a. ' task oriented content
1-*. &'P Cet 3ea$er
1-,. 1#ree layers of 3eb 'pplication &er$er
11-. 3#at is business package
111. 1#e deli$ery mec#anism is in t#e iDiew studio. ;ollowing are t#e primary
functions
a. nforming customers about a$ailable packages( worksets( and
iDiews and making t#e content a$ailable for down load
b. &upporting t#e de$elop community in creating new content and
offering it to &'P portal customers
c. :eli$ering updates and patc#es
112. ;unctions of Blueprint 'pplication Builder
113. ;unctions of CR+ :esigner
114. Blueprint tables

11!. Diews are generally displayed t#roug# portal pages. Aou can import
predefined pages or create your own. 3#at
does t#e page definition include
a. i$iew bundles pages( worksets( roles
b. Pages bundles i$iews( worksets( roles
c. 5ist of t#e pages
d. ' list of i$iews and associated pages
11%. 3#at is role editor needed for8
11). 1#e collaborati$e business is used for
11*. 3#at is t#e difference between Campaign and 1rade Promotion
11,. 3#at is t#e difference between 'ction F 3orkflow
12-. :o we need to assign workflow in 'ction
121. "rganisation +anagement determination
122. 3#at are t#e different organisational determination rule in CR+
123. /ow t#e ob6ecti$e and tactics are controlled in +arketing planner
124. s it possible to create condition record in bot# crm as well as in R>3.
explain in more details
12!. Can you gi$e some example of business ob6ect( customi9ing ob6ect(
conditon ob6ect
12%. 3#at are t#e different bdocs a$ailable in +3

12). /ow do you integrate R>3 wit# CR+
12*. 3#at are t#e different data update in crm t#roug# middle ware
12,. f i create a new condition record in R>3 #ow do you sync wit# crm
13-. w#at are t#e org.ob6ects a$ailable in org.mgt.
131. 3#at are t#e process of org.mgt
132. can you tell me different rule for org.determination
133. /ow t#e $ol>trade spend tab is determined in marketing planner( w#at are
t#e important settings needed
134. s it possible to create condition record in bot# crm as well as in R>3.
explain in more details
13!. Can you gi$e some example of business ob6ect( customi9ing ob6ect(
conditon ob6ect
13%. 3#at are t#e different bdocs a$ailable in +
13). /ow do you integrate R>3 wit# CR+
13*. 3#at are t#e different data update in crm t#roug# middle ware
13,. f i create a new condition record in R>3 #ow do you sync wit# crm
14-. w#at are t#e org.ob6ects a$ailable in org.mgt.
141. 3#at are t#e process of org.mgt1
142. can you tell me different rule for org.determination
143. /ow t#e $ol>trade spend tab is determined in marketing planner( w#at are
t#e important settings needed