Avneesh Kohli

Date of Birth 06th January, 1979

Addre
ss 13, Royal Court
5/1 Russell Street
Calcutta 700071
Tel: +91 33 22266905
Mob: +91 9805536665
Email: avneesh_kohli@yahoo.com

Education

Year Degree/ Diploma/Certificate Institute/ School

2005 P.G. Diploma in Guest Service Management The Oberoi Centre Of Learning
And Development,
Delhi, India
200 Bachelor’s Degree in Hotel Welcomgroup Graduate School of Hotel
1 Management Administration,
Manipal, India
199 10+2 - Indian School Certificate La Martiniere School For Boys, Calcutta,
7
199 Examination
10 - Indian Certificate of Secondary India
La Martiniere School For Boys, Calcutta,
5 Education India

Work Experience

Year Designation Organization

August 2009- currently Front Office ManagerThe Oberoi Wildflower
Hall, Shimla, India

September Assistant The Oberoi Grand, Calcutta, India

2007-July Manager-
09 Front Office
August 2005-August 07 The Oberoi Udaivilas, Udaipur, India
Assistant
Manager- Food
and Beverage The Oberoi Centre of Learning and
Development, Delhi, India
2003-2005 Management
Trainee- Taj Bengal, Calcutta, India
Guest Service
Management
2002-2003 Food and Beverage
Supervisor
2001-2002 Hotel Executive Associate ITC Hotel Maurya Sheraton and
Towers, New Delhi, India

THE OBEROI CENTRE OF LEARNING & DEVELOPMENT, Delhi, India

The Manager Understudy programme for two years provides intensive work experience that
grooms Oberoi Managers,
to become General Managers of 5 star deluxe hotels across the globe. It delves into
all departments; both front of the house and back of the house and develops
managerial expertise and complete technical knowledge. This envelops four hotel
experiences, along with classroom inputs from the leaders of the hospitality industry
in India and abroad.
Training Assignments during Guest Service Management Programme
Year Department Hotel
2003 Food & Beverage Service, Food and Beverage Production The Oberoi, Bangalore,
India
2004 Food & Beverage Operation, Front Office, The Oberoi
Housekeeping, Finance, Engineering Wildflower Hall,
Shimla, India
2004 Food and Beverage Operations, Front Office Trident Hilton, Gurgaon,
India
2005 Food and Beverage Operations, Front Office The Oberoi Grand,
Calcutta, India
THE WILDFLOWER HALL, an Oberoi Resort, India

Brief Company Profile

The Wildflower Hall, India is a 85 room hotel, with three restaurants, a bar and 4
banquet halls.
• The hotel won the award for Best Hotels in Asia for location & rooms by Condé
Nast Traveler, USA, Gold List
2009
• Has been awarded as Best Hotels and Resorts in the World by Forbes Traveler
400, The World’s Best Hotels and Resorts 2008
• Has been awarded as Amongst Top 100 Hotels in the world by Condé Nast
Traveler, USA, Gold List 2008
Readers’ Choice Awards 2008

Job Description: Assistant Manager, Front Office

• Currently managing rooms division operations as a Front Office Manager

THE OBEROI GRAND, Calcutta, India

Brief Company Profile

The Oberoi Grand, Calcutta, India is a 209 room hotel, with two restaurants, a
bar and 3 banquet halls.
• The hotel won the Best Hotel in the Five Star Deluxe Category in Eastern
India by the Department of
Tourism, Government of West Bengal.

Job Description: Assistant Manager, Front Office

• Currently managing rooms division operations
• Manage a team of 46, along with the Front Office Manager, to ensure effective
room reservation, cashiering, reception, concierge, bell desk and business centre
operations.
• Hierarchical position in the Oberoi Hotel chain is RL (Responsibility Level)
6, where RL 4 is the General
Manager (Hotel Manager)

Key Accomplishments
• Played a key role in training and developing the team to achieve higher
performance levels
• Been a key member in re-evaluating cashiering procedures and setting up
improved process’
• Have been recognized as the ‘Employee of the month’ by the General Manager
• Developed a multi - skilled team through consistent intra department training
and rotation
• Have been recognized and appreciated by guests.
Also refer http://www.tripadvisor.com/ShowUserReviews-g304558-d302191-
r21390946-
The_Oberoi_Grand-Kolkata_Calcutta_West_Bengal.html
Or Google ‘Avneesh/Assistant Manager ’

THE OBEROI UDAIVILAS, Udaipur, India

Brief Company Profile

The Oberoi Udaivilas is a 97 room hotel with three restaurants, a bar and five
banquet halls. The hotel has won
a number of honors, amongst them are -
• 1st rank amongst 100 Best Hotels in the World by Travel + Leisure, 2007
 • Best hotel in Asia – Conde Nast Traveler, Readers’ Choice Awards 2007

Job Description: Assistant Manager, Food and Beverage

• Managed the following food and beverage operations -
- Two specialty restaurants with capacities of 120 and 60 covers
respectively
- An all day dining restaurant of 80 covers
- Bar operations
- In room dining operation
- Three banquet halls and two conference halls
• Along with the Food & Beverage Manager, led a team of a junior manager, 6
supervisors, 48 assistants