RECRUITMENT and SELECTION PROCEDURE of SCAN STEELS LTD. Is an original piece of work done by Pradipta "umar s#ain submitted in partial fulfillment of Master in Business dministration in!aster o0 'usiness Administration 1!'A2 under DDCE, Sambalpur university.
Original Description:
Original Title
Recruitment & Selection Procedure of Scan Steels Ltd
RECRUITMENT and SELECTION PROCEDURE of SCAN STEELS LTD. Is an original piece of work done by Pradipta "umar s#ain submitted in partial fulfillment of Master in Business dministration in!aster o0 'usiness Administration 1!'A2 under DDCE, Sambalpur university.
RECRUITMENT and SELECTION PROCEDURE of SCAN STEELS LTD. Is an original piece of work done by Pradipta "umar s#ain submitted in partial fulfillment of Master in Business dministration in!aster o0 'usiness Administration 1!'A2 under DDCE, Sambalpur university.
The Project Submitted to DDCE, Sambalpur University as partial fulfillment of Master in Business dministration in !""#$!"%% Submitted By Pradipta Kumar Swain Roll No : 10MBA654 Regd. No. : 2!60"!0# Under the Guidance of K. Palani $%a&ult' (uide) %anindra Na'a* $+,ternal (uide) Per-onnel Manager. $S&an Steel-) DDCE, SAMBALPUR UNIVERSITY ACKNOWLEDGEMENT
Completing a task is never one mans effort. It is often the direct or indirect valuable contribution of number of individuals. I extend my sincere thanks to SCAN STEELS LTD for offering me an opportunity to undergo training in its HRD Department, Rajgangpur. I owe my heartful gratitude to my external guide Fanindra Nayak, Personne !anager, SCAN STEELS LTD for his valuable guidance, Co-Operation and advice that has made this proect success. I am very much obliged to my !aculty "uide #. $alani, !aculty, %&IC', ()*C+',- who has shared his valuable time and #nowledge for making the proect in a fruitful manner.
Pradipta "umar S#ain Regd. No. $ %&!'A()* CERTIFICATE (his is to certify that the $roect ,eport entitled +RECR,-T!ENT . SELECT-/N PR/CED,RE /F SCAN STEELS LTD. is an original piece of work done by Pradipta "umar S#ain submitted in partial fulfillment of !aster o0 'usiness Administration 1!'A2 under DDCE, Sam3apur ,ni4ersity and has been carried out under my guidance / supervision. #.$)*)&I &IC', ()*C+', TO WHOM SO EVER IT MAY CONCERN TO WHOM SO EVER IT MAY CONCERN (his is to certify that the $roect report titled +RECR,-T!ENT . SELECT-/N PR/CED,RE /F SCAN STEELS LTD5 is an original piece of worked done by Pradipta "umar S#ain and is submitted in the partial fulfillment of 0aster Of 1usiness )dministration under 22C', 3ambalpur 4niversity. (his proect has been carried out under my guidance and supervision. I wish his all 3uccess in future endeavors.
Fanindra Nayak HR Manager E6A!-NER7S CERT-F-CATE T8e summer proje9t report o0 Pradipta "umar S#ain +RECR,-T!ENT . SELECT-/N PR/CED,RE /F SCAN STEELS LTD5 -s appro4ed and is a99epta3e in :uaity and 0orm. -nterna E;aminer E;terna E;aminer Name$ Name$ <uai0i9ation$ <uai0i9ation$ Designation$ Designation$ CERT-F-CATE /F APPR/=AL This is to Certify that the Project Entitled !RECR"ITMENT # SE$ECTION PROCE%"RE O& SCAN STEE$S $T%' 3ubmitted by Pradipta Kumar Swain %'nr. &o 56789:79;-, 3ambalpur 4niversity, 1urla towards partial fulfillment of the re<uirements for the award of the degree of 0aster of 1usiness )dministration %01)- is a bona fide record of the work carried out by him under the able guidance of ". Paani, !aculty, &IC', (alcher. %)pproval of the Center 2irector- DECLARATION I Pradipta "umar S#ain do here by declare that the $roect ,eport 3ubmitted by me titled +RECR,-T!ENT . SELECT-/N PR/CED,RE /F SCAN STEELS LTD5 in my Own effort being submitted to +DDCE, Sam3apur ,ni4ersity5 in partial fulfillment for the aware degree in !'A / original piece of work done by me.
(his ,eport on my part thereof has not be submitted to any Institute or public anywhere before. Pradipta "umar S#ain CONTENTS Chapter 1 1.1. Introduction 1.. O!"ecti#e o$ the %tud& 1.'. Scope o$ the %tud& 1.(. Methodo)o*& o$ the %tud& 1.+. Li,itation o$ the pro"ect Chapter .1. De-nition o$ recruit,ent .. Factor% a.ectin* recruit,ent .'. Source% o$ recruit,ent .(. O!"ecti#e% o$ recruit,ent .+. Recruit,ent proce%% ./. Method% o$ recruit,ent .0. De-nition o$ %e)ection .1. Se)ection ,ethod% Chapter ' '.1. Recruit,ent and %e)ection practice% in Scan Stee)% Chapter ( 2ue%tionnaire3 Data Co))ection and Interpretation 4 Ana)&%i% o$ 5ue%tionnaire Chapter + +.1. Su**e%tion +.. Conc)u%ion +.'. 6i!)io*raph&
CHAPTER 1 1.1. Introduction Absence of accountability and no sense of responsibility or to put it in short, absence of professionalization result in poor quality of work life. Even highly paid employees created disturbances in the working of the organization. The union resisted any change. Unions in ndia do not appreciate to! a. "ork orientation and discipline of workers. b. #o not agree to culminate scienti$c spirit to human engineering. c. #o not care to accept and connect the vital lawn of industrial engineering%&ob evaluation &ob analysis &ob improvement techniques etc. This is the indi'erent attitude of workers and their trade union. (o also the management with a despotic attitude did not want to share their responsibilities with the workers. Again, the management is devoid of having the authority in decision making without prior consultation with govt body. The management and development of the people in an organization is not as simple as production on marketing etc. because human resource is more intellectual and calls for greater attention. The challenge of )* managers today is to recognize talent and nature the same carefully and achieve signi$cant productivity gains over a period of time because in an organization there are so many persons with varied intelligence emotions attitudes. +ut the point is to ma,imize their inner capabilities. n the present scenario, the organization can survive only through e'ective and e'icient management of )* -)uman *esources..n the present day, the role of manager is generally to plan and change agent. n the present situation the task of a )* manager is very di'icult. )* managers responsibility and work becomes wide and of lot of variety. /n the one hand, he has to invite cultivated brains into the organization on the other hand, to upgrade and nurture the e,isting ones. )ence he should carefully implement the voluntary retirement schemes etc. before going for all of these task , the )* manager is to change the attitude by convincing how the organization in going to be bene$ted through all these things . n the present situation where the 0*( etc. are introduced, the &ob summary of the workers is at a threat. (o in this time the )* manager in to forest their morals with a climate that sta's are the right persons with right responsibilities. A general condition of unhappiness amongst workers is unsatisfactory &obs with poor opportunities. (o they are often unhappier than those with have. n this time the )* manager as a change agent should emphasize on to make the )* subsystem a'ective and creative. Under such circumstance, as stated above the role of the )* manager is vital. The )* manager should strengthen channel richness by giving emphasis on oral communication. n corollary to this the )* manager should try to strengthen by making it more creative. This study surely gives me a practical meaning1e,posure about the industry. 1.. O!"ecti#e o$ the %tud& The ob&ective of the study is to acquire! (u'icient theoretical knowledge and practical implementation of recruitment strategies in organization. To study the e'ectiveness of the recruitment policy in (2A3 (TEE4(. To study the recruitment follow%up. To know the employee satisfaction level in recruitment and selection policy that followed by (2A3 (TEE4(. 1.'. Scope o$ the %tud& The scope of the study is to understand the e'ect of recruitment in various )uman *esource functions of the organizations. Thus the scope of the study includes the areas such as!% 5. )uman *esource 6lanning 7. (election 8. 6lacement 9. nduction and /rientation :. Training and #evelopment %.*. !et8odoogy o0 t8e study The data for research work are collected either from the primary sources or the secondary sources. 6*;A*< (/U*2E(! n the primary sources the data are collected by direct interview of the senior e,ecutives of (2A3 (TEE4( and distributing the questionnaires. (E2/3#A*< (/U*2E(! n the secondary sources the data are collected (2A3 (TEE4( from various newsletters, magazines, &ournals and other materials of. =or further reference data are collected from the website of (2A3 (TEE4( ! www.scansteels.com 1.5. Li,itation o$ the 7ro"ect The time period is very short to prepare this pro&ect. The period of one month was very tough for me because of the prescheduled professional preoccupation of the company and faculty guide and the respondents. 3evertheless, the questionnaire was prepared and data was collected to make everything biasfree. Chapteri8ation The 6resent study consists of : chapters! Chapter 19 ntroduction, /b&ectives, scope, methodology, limitation, 2hapterization Chapter 9 2onceptual =ramework Chapter '9 *ecruitment and selection of (2A3 (TEE4( Chapter (9 >uestionnaire and analysis Chapter +9 (uggestion, 2onclusion, +ibliography CHAPTER 2 CONCE7T:AL FRAMEWORK *ecruitment and selection are the most vital functions carried on by )* managers in the organization. >uality recruitment policy, in fact, determines the quality of selection of candidates, performance quality of the people, training and development need and $nally the quality of human relation of the organization. 6oor selection results in poor productivity of the organization and individual as well. 3ow%a%days, companies are giving much more importance on the people having positive attitude rather than positive ability, because people having positive attitude can be well developed. n fact, these two functions preface the activities to be designed and performed by managers, especially the )* manager in carrying on rest of his1her functions. .1. De-nition9 *ecruitment is de$ned ?A process to discover of manpower the recruitments of the sta'ing schedule and to employ e'ective measures for attracting the manpower in adequate numbers to facilitate e'ective selection of an e'icient workforce@. Edwin +.=llippo de$ned recruitment as ?the process of searching for prospective employees and stimulating them to apply for &obs in the organization@. n the other words of <oder ?*ecruitment is a process to discover the sources of manpower to meet the recruitments of the sta'ing schedule and to employ e'ective measures for attracting the manpower in manpower in adequate numbers to facilitate e'ective selection of an e'icient working force@. *ecruitment is of three types!% a.6lanned b.Anticipated c. Une,pected 6lanned needs arise from changes in organization and retirement policy. *esignations, detail, accident and illness give to une,pected. .. Factor% A.ectin* Recruit,ent There are two factors!% A. Internal factors. B. External factors. 7.7.5. Internal Factor: 7.7.5.5 (ize of organization!%The size of organization a'ects the recruitment process. E,perience suggests that larger organization $nd recruitment less problematic than organization with smaller in size. 7.7.5.7 *ecruiting policy!%The recruiting policy of the organization such as recruiting from internal sources and from e,ternal sources. 7.7.5.8 mage of the organization!%mage of organization is another internal factor having its inAuence on the recruitment process of the organization. Bood image of the organization earned by a number of overt and covert actions by management helps attract potential and competent candidates. ;anagerial relations like good public relation, rendering public services like building roads, public parks etc. 7.7.5.9 mage of the &ob!%Cust as image of organization a'ects recruitment so does the image of a &ob also .+etter remuneration and working conditions are considered the characteristics of good image of &ob. 2.2.2 External Factors: 7.7.7.5 #emographic factors! % as demographic factors are intimately related to human beings, i.e., employees, these have profound inAuence on recruitment process. =or e,ample, gender of the person also matters when deputing him or her to work in night shift. 7.7.7.7 4abour market! % 4abour market conditions i.e., supply D labour is a particular importance in a'ecting recruitment process. =or e,! % if the demand for a speci$c skill is high relative to its supply, recruiting employees will involve more e'orts. 7.7.7.8 Unemployment situation!%"hen the unemployment rate in a given area is high, the recruitment process tends to be simpler. 7.7.7.7.9 4egal consideration!%*eservation of &obs for the scheduled castes scheduled tribes and other backward classes are the popular e,ample of such legal consideration. 7.8. Source% o$ Recruit,ent The sources of recruitment are classi$ed into two categories, namely!% 5. nternal source. 7. E,ternal source. 2.3. Internal Source: nternal source includes the people who have become parts of the organization, working or somehow left or retired or have appeared the interview board, quali$ed, but due to non% availability of sanctioned posts they have been queued or placement deferred. 7.8.5.5 6resent permanent employees!%organizations consider the candidates from this source for higher level &obs due to! -5. Availability of most suitable candidates for &obs relatively or equally to the e,ternal sources. -7. To meet the trade union demands. -8. To the organization to motivate the present employees. 7.8.5.7 6resent temporary or casual employees!% organizations $nd this source to $ll the vacancies relatively at the lower level owing to the availability of suitable candidates or trade and pressures or in order to motivate them on the present &ob . 7.8.5.8 *etrenched or retired employees! % The organization takes the candidates for employment from the retrenched employees due to obligation, trade union pressure and the like. (ometimes the organizations prefer to re%employ their retired employees as a token of their loyalty to the organization or to postpone some inter% personal conAicts for promotion etc. 7.8.5.9 #epartment of deceased, disabled, retired and present employees! %(ome organizations with a view to developing the commitment and loyalty of not only the employee but also his1her family members and to build up image provide employment to the dependents of deceased, disabled and present employees. 2.3.2 External Source: E,ternal source includesE 6rivate employment agencies, 6ublic employment e,change, 2ampus recruitment, 6rofessional /rganizations, #ata +anks, (imilar /rganization, Trade Unions. 7.8.7.5 6rivate employment agencies! %6rivate employment or agencies or consultants like A+2 .2onsultants ndia perform the recruitment functions on behalf of a client .2ompany by charging fee .4ine managers are relieved from recruitment function so that they can concentrate on their operational activities and recruitment function is entrusted to a private agency or consultants. +ut due to limitation of high cost, ine'ectiveness in performance, con$dential nature of this function, managements sometimes do not depend on these sources .)owever, these agencies function e'ectively in the recruitment of e,ecutives. )ence, they are also called e,ecutive search agencies .;ost of the organizations depends on this source for highly specialized positions and e,ecutive positions. 7.8.7.7. 6ublic employment e,change! % The Bovt. set%up public employment e,change in the country to provide information about vacancies to the candidates and to help the organization in $nding out suitable candidates. The employment e,change -compulsory noti$cation or vacancies. Act, 5F:F makes it obligatory for public sector enterprises in ndia to $ll certain type of vacancies through public employment e,change. These industries have to depend on public employment e,change .These industries have to depend on public employment e,change for the speci$ed vacancies. 7.8.7.8 2ampus recruitment! % 2ampus recruitment is a common phenomenon particularly in the American organizationE it has made its mark rather recently. /f 4ate, some organizations such as )44, )24, 4DT, 2itibank, A3G grind lays, ;otorola, *eliance etc., in ndia have started visiting educational and training institutes1campus for recruitment purpose. E,amples of such campuses are the ndian institute of management -;., ndian institute of technology and the university departments of business management. =or this purpose, many institutes have regular placement cells1o'icers to server as liaison between the employees and the students. Tezpur central university has, for e,ample, one deputy director -training D placement. for the purpose of campus recruitment and placement. 7.8.7.9 6rofessional /rganizations! % 6rofessional organization or associations maintain complete bio%data of their numbers and provide the same to various organizations on requisition. They also act as an e,change between their numbers and recruiting $rms in e,changing information, clarifying doubts etc. /rganizations $nd this source more useful to recruit the e,perienced and professional employees like e,ecutives, managers, engineers. 7.8.7.: #ata +anks! % The management can collect the bio%data of the candidates from di'erent sources like Employment e,change, Educational training institute, candidates etc., and feed them in the computer. t will become another source and the company can get the particulars as and when it needs to recruit. 7.8.7.H (imilar /rganization! % Benerally, e,perience candidates are available in organizing producing similar products or are engaged in similar business. The management can get most suitable candidates from this source. This would be the most e'ective source for active positions and for newly established organization or diversi$ed or e,panded organizations. 7.8.7.I Trade Unions! % Unemployed or under%employed persons or employees seeking change in employment put a world to the trade union leaders with a view to getting suitable employment due to latterJs intimacy with management. As such the trade union leaders are aware of the availability of candidates. n view of this fact and in order to satisfy the trade union leaders, management enquires trade unions for suitable candidates. ;anagement decide about the sources depending upon the type of candidates needed, time lapse period etc. it has to select the recruitment techniques after deciding upon source.
7.9. O!"ecti#e% o$ Recruit,ent The ob&ectives of recruitment are!% i. To attract people with multi%dimensional skills and E,periences that suits the present and future organizational strategies. ii. To indicate outsiders with a prospective to lead the company. iii. To infuse fresh blood at all levels of the organizational. iv. To develop an organizational culture that attracts competent people to the company. v. To search or ?head hunt 1 head pouch people whose skills $t the companyJs values. vi. To device methodology for assessing psychological traits. vii. To seek out non%conventional development grounds of talent. viii. To search for talent globally and not &ust within the company. i,. To design entry pay that competes on quality but not on quantum. ,. To anticipate and $nd people for positions that does not e,ist yet. 7.:. Recruit,ent proce%% *ecruitment is the process of locating, identifying and attracting capable applications for &obs available in an organization .Accordingly, the recruitment process comprises the following $ve steps!% a. *ecruitment planning. b. (trategy development. c. (earching. d. (creening. e. Evaluation D control. .+.1 Recruit,ent p)annin*9 % 6lanning involves to draft!% a comprehensive &ob speci$cation for the vacaJ position , outlining its ma&or and minor responsibilities the skills , e,perience and quali$cation needed E gra - and level of pay E whether temporary or permanent E almention of special condition , if any , attached to the in to be $lled . .+. Strate*& de#e)op,ent9 ; /nce it is known how many with what quali$cations of candidates are required , the ne,t step involved in this regard is to device a suitable strategy for recruiting the candidates in the organization .The strategy considerations to be considered may include issue like whether to prepare the required candidates themselves or hire it from outside , what type of recruitment method to be used , what geographical area be considered for searching the candidates ."hich source of recruitment to be practiced , and what sequence of activities to be followed in recruiting candidates in the organization . .+.' Searchin*9 ; t involves attracting &ob seekers to the organization .There are broadly two sources used to attract candidates. These are! % 5. nternal sources 7. E,ternal sources .+.( Screenin*9 ; Though some view screening as the starting point of selection, we have considered it as an integral part of recruitment .The reason being the selection process starts only after the applications have been screened and short listed .Cob speci$cation is invaluable in screaming .Applications are screened against the quali$cation knowledge, skills, abilities, interest and e,perience mentioned in the &ob speci$cation. .+.+ E#a)uation 4 contro)9 ; The considerable cost involved in the recruitment process. Evaluation D control is imperative .The cost generally incurred in recruitment process include! % 5. (alary of recruiters. 7. 2ost of time spent for preparing &ob analysis, advertisement etc. 8. Administrative e,penses. 9. 2ost of outsourcing or overtime while vacancies remain un$lled. :. 2ost incurred in recruiting unsuitable candidates.
7.H. Method% o$ Recruit,ent The methods of recruitment involves! % 5. nternal 7. #irect 8. ndirect =. Third%party ./.1. Interna) ,ethod9 ; This is a practice of $lling vacancies from within through transfer and promotions. All transfer decisions are usually taken by management and communicated to that, concerned. n case of promotionE however, information about the vacancies is communicated through internal advertisement or circulation and applications. Alternatively, organization may prepare seniority or seniority%cum%merit list and consider the eligible candidates for internal promotion. (ome organization keep badly lists or a central pool of persons from which vacancies can be $lled for manual &obs. (uch people may be listed out for di'erent &obs according to which they are best to which they are best suited. ./.. Direct ,ethod9 ; These include campus interviews and keeping a live register of &ob seekers. Usually used for &ob requiring technical and professional skills, organizations may visit TJs, TJs and colleges and universities and recruit person from various &obs. ./.'. Indirect ,ethod9 ; These include advertisement in the print media , *adio , Television ,Trade , 6rofessional and Technical Cournals etc .t is appropriate to clearly state the responsibilities and requirements along with de$nite hint about the compensation , prospects etc. This method is appropriate where there is plentiful supply of talent, which is geographically or otherwise spread out and when the purpose of the organization is to reach out to a larger target group. ./.( Third part& ,ethod9 ; They include reference to Employment E,change, which is a statutory requirement for the &ob 1 organization to which the Employment E,change -compulsory noti$cation. Act applies .(pecial Employment E,change have been set up in di'erent places for displaced persons, E,%military personnel ,6hysically handicapped , 6rofessional etc. for higher skilled or technical &obs , university employment bureau and council of scienti$c and industrial research have also been set up.
.0. De-nition o$ %e)ection (election is the process of choosing the most suitable candidates from among the applications for &ob.
According to (tone, ?selection is the process of di'erentiating between applicants in order to identify those with a greater likelihood of success in a &ob. n the opinion of Koontz,@selection is the process of choosing from among the 2andidates from within the organization or from the outside, the most suitable 6erson for the current position or for the future position.@
.1. Se)ection ,ethod% < proce%% The selection process is likely to vary from organization to organization depending upon the nature of &obs and organization. There is no standard section process that can be followed by all the companies in all the areas. 2ompanies may follow di'erent selection techniques or methods depending upon the size of the company ,nature of the business , kind and number of persons to be employed , Bovt. regulations to be followed etc. Thus each company may follow any one or the possible combinations of methods of selection in the order convenient or suitable to it .=ollowing are the selection methods generally followed by the companies. (election procedure employs several methods of collecting information about the candidatesJ quali$cation, e,perience, physical and mental ability, nature and behavior, knowledge, aptitude and the like for &udging whether a giving applicant is or is not suitable for the &ob. Therefore the selection procedure is not a single act but is essentially a series of methods or stages by which di'erent type of information can be secured through various selection techniques .At each step, facts may come to light which are useful for comparison with the &ob requirement and employee satisfactions. Steps in s9ienti0i9 see9tion pro9ess$ > Cob analysis. *ecruitment. Application form. "ritten e,amination. 6reliminary interview. +usiness games. (election tests. =inal interview. ;edical e,amination. *eference checks. 4ine managerJs decision. Employment. (election interview 6hysical e,amination. .1.1. 7%&cho)o*ica) Te%t9 6sychological tests play vital role in employee selection .A psychological test is essentially an ob&ective and standardized measure of sample of behaviour from which inferences about future behaviour and performance of the candidate can be drawn. Tests are basically classi$ed into $ve types. They are! Aptitude tests Achievement tests (ituational tests nterest tests 6ersonality tests .1.. Inter#ie=9 nterview is probably the most widely used selection tool. t is a selection technique, which enables the employer to view the total individual and directly appraise him and his behaviour. t is a method by which an idea about an applicantJs personality -including his intelligence, breadth of interests and general attitudes towards life. can be obtained by a face%to% face contact CHAPTER 3 RECR:ITMENT 4 SELECTION OF SCAN STEELS '.1 COM7AN> 7ROFILE L5. 3ame! % (can (teels 4td. L7. 4ocation! % 2orporate /'ice! +hubaneswar (can (teels plant, *a&gangpur L8. *egd. /'ice! % +hubaneswar L9. /wnership pattern!%6rivate (ector. L:. Top ;anagement!%;r. *a&esh Badodia, #irector. (2A3 (TEE4( LH. 6roduction 2entres! % *&agangpur,Banga Cal,)ydrabad. '. SCAN STEELS ?R 7RACTICES As regards the philosophy of (2A3 (TEE4( in conte,t of )uman *esource ;anagement ,it is to attract competent personnel with growth potential D develop their skills D capabilities in a congenial work D social environment through opportunities for training ,recognition ,career advancement D other incentives .it is also to develop D nurture favorable attitude among employees D to obtain their best contribution to the organization by providing stable employment, conductive working conditions, &ob satisfaction ,quick redressed of grievances D through pay structure D welfare amenities ,commensurate with the companyJs capacity to spend D the Bovt. guidelines .t is also to foster fellowship D sense of belongingness among all sections of employees through closer association of employees with the management D by encouraging healthy Trade Union practices. )owever, the manpower status of the company as on the end of AUB 7L5L is as follows!% S) No. Cate*or& po%ition% a% on end o$ @une A11 5. E,ecutives 7:L 7. (upervisor 5:5 8. "orkmen 7H8L 9. Trainees %%%%%%% :. BET 7F H. ;T L: I. (/T LH M. C/T 5M F. 4#6 %%%%%%% 5L. Asst.Trainees L9 55. "orker Trainee L9 '.' O#er#ie= o$ ?R po)icie% )* policies are very much requiring in an organization. These policies are! 8.5.9.5. Environment policy! % n recognition of the interest of the society in securing sustainable industrial growth, compatible with a wholesome environment, (2A3 (TEE4( a'irms that it assigns a high importance to promotion and maintenance of a pollution free environment in all its activities . 8.5.9.7. >uality 6olicy! % >uality will from the core of our business philosophy .;eeting the needs and e,pectation of the customer and consistently improving system and work ethos will be our chosen path in achieving e,cellence in nss and ful$lling social obligation. 8.5.9.8 T6; 6olicy! % n (2A3 (TEE4( to pursuit -onwards organizational e,cellence through practice of ?Total productive maintenance@, it committed to ma,imize overall plant e'ectiveness involves all employees in system and process improvement. '.( SWOT ANAL>SIS OF SCAN STEELS9 ; ("/T stands for strength, weakness, opportunity D threats. Therefore, ("/T analysis of (2A3 (TEE4( is as follows! % '.(.1 STRENGT?S9 ; . "aste utilization. 4ocal area network. *elatively free from pollution. Trained D skilled manpower. Bood quality production. 2omputerization. 6eripheral development. E'ective utilization of resources. '.(. WEAKNESSES9 ; Emerging completions. ncrease cost of maintenance. Brievances handling procedure is not e'ective. ndiscipline among the employee. "orkerJs participation in management is very low. 6olitical interference is more in the units. Training D development programmers canJt run successfully in every unit. ;anagement fails to solve the disputes among the employees. '.(.' O77ORT:NITIES9 ; The company has created a wide range of opportunities for the ancillary industries who thrive on the bi%product of the main plant. The company has e,pansion plans for downstream pro&ects because the company thinks that production costs will go down. =urther potential to lower cash costs 1e,pand margins. E,ternal acquisition growth%capitalization on steel product base. '.(.( T?REATS9 ; 6rice Auctuations of iron ore D dolomite at the domestic D the international market. =requent change on obsolescence of technology. #omestic competition. 6ressure from falling global cost curve. Blobalization of industry D players. 2ommunity e'ect% (on of the soil. '.+ RECR:ITMENT 7OLICIES OF SCAN STEELS The recruitment of personnel both E,ecutive and 3on%e,ecutive up to e,ecutive director level are alone as per the recruitment D promotion rules approved by the +oard of #irector of the company separately for e,ecutive and non%e,ecutive .As per these rules the requirement of e,ecutives are done centrally at corporate level and non%e,ecutive are done at the respective against the approved manpower section .#ue to adherence of the Bovt. directives on reservation for (2, (T , physically )andicapped presorts, E,e%serviceman is made . The source of non% e,ecutive are mainly employment e,change and advertisement whereas for the e,ecutive are mainly employment of all ndia basis the quali$cation, age limit, e,perience for di'erent level of posts are prescribed in the respective rules . The ma&or inductions at non%e,ecutive level are done at " -unskilled. ;/16/1T/ -skilled. .(o -supervisory., and most of these inductions are done through trainee worker &unior operative trainees and senior operative trainee schemes respectively .(imilarly the ma&or induction point of e,ecutive at E/ level where the :LN of the vacancies are done through internal selection, from the supervisory personnel as per a scheme for the purpose and other through that the BET1;T scheme on all ndia open competition basis . There is also a scheme for providing employment to the dependants of the deceased employees dying in harness arising in course and out of employmentE the scheme is in vogue till the (2A3 (TEE4( employees person scheme is implemented in totally .The employments are dealt oil case%to%case basis . At time of acquisition of land is the establishment or title progress of the company. A scheme of giving assistance including that employment was developed which was to remain in course till one year of the commercial products. As per the scheme employment their opportunity are only to be provided to the persons cooling their dwelling homestead land -)(. and loosing 518 rd more of these land -(A6.. )owever, the demands the land to dedicate to the ob&ective in the company are persisting as on dates which include also imitational actions and that matter has been taken up at the level of chief secretary of /rissa for a $nal course of action. After selection by the committee constituted for each post for the employees are required to give details with regard to their character antecedents. =amily details, nominations D other declaration at the time of &oining. './ ?RM phi)o%oph& The philosophy of (2A3 (TEE4( in the $eld of human resources and management has been! To attract competent with growth, potential and develop their skillsD capabilities in a congenial work D social environment through opportunity for training, reorganization, career advancement D other incentives. To develop D nature favorable attitude among employees D to obtain their best contribution to the organization by providing stable employment, safe working conditions, &ob satisfaction, week retrace of grievances D through good pay and welfare amenities, commensurate with the companyJs capacity to spend and the government guidelines. To foster fellowship D sense of belongingness among all section of employees through closer association of employees with the management D by encouraging healthy trade union practices. '.0 Recruit,ent and %e)ection practice% in SCAN STEELS n establishing D maintaining a dynamic organizational structure suited to meet present D future 2ompany needs ,(2A3 (TEE4( is committed to have a system for manning e,ecutive posts in the 2ompany with persons having appropriate level of academic 1 professional quali$cation , skill, competence, e,perience D motivation D for developing its own human resources in such a manner as to integrate the aspirations for growth D development of the individual employees with the ful$llment of the 2ompanyJs ob&ectives . The 2ompany seeks to sustain high levels of performance from its e,ecutives by maintaining a working environment conducive to the e'icient D e'ective functioning of each E,ecutive. '.0.1. O6@ECTIBES To meet e,ecutive manpower requirements of the 2ompany in terms of approved )uman *esources plan. To ful$ll requirements of competent e,ecutives in terms of requisite capabilities, skills, quali$cation, aptitude, merit D suitability with a view to ful$ll 2ompanyJs ob&ectives. To attract, select D retain the best talent available keeping in view the changing needs of the organization. To ensure an ob&ective D reliable system of selection. To integrate growth opportunities of the e,ecutives with ful$llment of 2ompanyJs ob&ectives. To man e,ecutives posts in the company with competent personnel having growth potential D to utilize their capabilities in the working environment the ma,imum opportunities available for advancement. To provide for a system which is conducive to equity, fairness D ob&ectivity in matters concerning promotion of e,ecutives. To ensure uniformity D consistency to the e,tent possible in promotion of e,ecutives of the company. To motivate e,ecutives of the organization for better performance by rewarding their contribution to the growth of the organization in deciding promotion on the basis of over all merit. To ensure the continuity of the management D systematic succession planning for senior 1 key post in the e,ecutive cadre. To provide input for the development of e,ecutives linked to their levels of performance D their speci$c strengths D requirements. To integrate e,ecutives into a cohesive team. '.1. RECR:ITMENT '.1.1 SO:RCES OF RECR:ITMENT (ources of recruitment shall be decided by the 2hief E,ecutive generally from the following! a. Advertisement in press on all%ndia basis. b. 2irculation amongst government departments D other 6ublic (ector Enterprises where the candidates with requisite quali$cation D e,perience are likely to be available. c. Braduate Engineer Trainees 1 ;anagement, Trainees in terms of approved (chemes. d. #eputation from Bovernment departments D 6ublic (ector Enterprises D depending upon the speci$c requirements, absorption of deputationists 1 lien holders from Bovernment departments D 6ublic (ector Enterprises in the 2ompany . e. 6ersonal contacts for recruitment to posts requiring special e,pertise. f. 2irculation of vacancies within the 2ompany. The internal candidates serving in the scale ne,t lower to the level for which recruitment is being made D who ful$ll necessary requirements stipulated for the post under recruitment, D have applied for the same, may be considered along with other candidates provided they have completed the prescribed probation period . The prescribed age% limit D application fees shall not apply in such cases. The length of e,perience D age limit for recruitment to various grades -e,ternal candidates. shall be as speci$ed at Anne,ure% A. '.1. IND:CTION 7OINTS 5. E%L level shall be the ma&or induction point in e,ecutive manning system of the 2ompany. 7. 3ot less than :LN manpower requirement at E%L stage shall be $lled up through direct recruitment including trainees. 8. The 2ompany may take recourse to direct recruitment at any or all levels to the e,tent necessary. '.1.' CENTRALISED RECR:ITMENT All recruitment to posts covered by these rules shall be centrally organized by the 2orporate )*# #epartment. '.1.'.1 MAN7OWER 7LANNING 4 CREATION OF 7OSTS9 ; All recruitment shall be within the total manpower approved by the +oard. rrespective of over all sanction of posts speci$c sanctions for each new post from the 2hief E,ecutive will be necessary before $lling up the posts .Also in those cases where a consequential vacancy e,ists on account of resignation, termination, death, superannuation etc. of the incumbent, approval of the depending upon 2hief E,ecutive will be necessary before $lling up the vacancy . '.1.'. DELEGATION Authority to recruit D 1 or appoint will be the 2hief E,ecutive or as delegated by him from time to time. '.1.'.' 7RESCRI6ED 2:ALIFICATIONS 5. The prescribed minimum educational quali$cations for appointment to various cadres D e,%cadre posts shall be as speci$ed at Anne,ure% +. 7. The competent authority may amend modify or vary the prescribed quali$cation for any post at any time. 8. n case of cadre posts not covered at Anne,ure%+ the competent authority shall from time to time lay down the prescribed quali$cations. '.1.'.(. CONSTIT:TION OF SELECTION COMMITTEE 5. The (election 2ommittee shall be constituted by the 2hief E,ecutive .The (election 2ommittee shall normally consist of at least 8 o'icers of appropriate status D functions including a representative from )*# #epartment. 7. n case of specialized posts, specialists from outside the 2ompany may be nominated on the (election 2ommittee. '.C. SELECTION 5. The selection 2ommittee may hold interviews D 1 or tests as may be considered necessary. 7. )*# #epartment will make available to the members of the (election 2ommittee the following documents D particulars regarding the candidates at the following documents D particulars regarding the candidates at the time of interview ! a. A copy of the advertisement with speci$c requirement s of the post. b. +io data of each of each candidate. c. Applications in original. d. Appraisal reportsD comments of forwarding authority in case of internal candidates, wherever necessary. e. *esults of tests, if any, held prior to interview. f. Any special information considered to be relevant to the selection of any candidate. 8. The )*# #epartment will also inform the (election 2ommittee the likely number of posts including those reserved for (2 1 (T 1/+2 etc. required to be $lled up through the selection process. 9. The )*# #epartment will ensure consistency in selection standards D starting salaries. '.C.1 7ANEL 5. The (election 2ommittee on assessment of the candidates on the basis of their quali$cation, previous e,perience, performance in the test 1 interview D other relevant factors, shall prepare a panel in order of merit, of candidates considered suitable for employment for approval of the competent authority. 7. The panel as approved by the competent authority shall be valid for a period of one year form the date of such approval. n e,ceptional cases, with &usti$cation to be recorded in writing, life of the panel may be further e,tended by the 2hief E,ecutive by not more than si, months. /'er of appointment shall be issued in order of merit from the approved panel. '.C. MEDICAL EDAMINATION All appointments in the 2ompany will be sub&ect to the selected candidates being found medically $t by the 2ompanyJs medical o'icer 1+oard for the post-s. for which they have been selected . "here there is no 2ompanyJs ;edical /'icer, medical e,amination will be conducted by an approved Bovernment )ospital 1;edical +oard. The decision of medical +oard constituted by the 2ompany will be $nal D binding. '.C.' IND:CTION 4 ORIENTATION All newly appointed employees in the 2ompany will undergo suitable induction orientation programme before being placed on the &ob or training. nduction programme will, among other things, aim at systematically introducing the new employees to the 2ompany, its philosophy, its ma&or policies, its e,isting status D future plans etc. The induction programme should clearly spell out the mutual e,pectations with emphasis on companyJs e,pectations from the new employees. >. ,ecruitment and selection in present context 3ow a days much more importance has been given to selection procedure .#uring selection procedure more importance has been given to attitude, motivation , aspiration, potential, communication ability, behavior etc. the selection has been made to di'erent e,ecutive posts generally after careful observation, group discussion, psychometric test, games etc. again some organizations make this process more informal and time taking . (ome companies after the recruitment process invites for informal dinner and then carefully observe the candidate. (ome also invited them to work with them. #uring that period of work they observe their behavior, cooperativeness, team spirit etc. As per my opinion it is required because if a man has a positive attitude to learn to do work he can do the &ob in an e'ective and e'icient manner. "ith requisite skill and knowledge people with positive attitude can be managed without skill and knowledge but people with negative attitude cannot be managed even if they have advanced skill and knowledge. Again in modern days some of the foreign organizations like Tisco is committed to identifying, developing and promoting the talents of its employees. ts track record is also good. At present H out of 5L board directors, 9 regional managing directors, 7I retail directors and F out of its store board directors are home grown. Thus most of the organizations prefer in promoting the internal employees to higher position. 3A42/ also adopts the same rule in this regard. n the changing scenario importance should be given to recruitment and selection. The main ob&ective of recruitment and selection process in any The panel as approved by the competent authority is valid for a period of 5 year from the date of such approval o'er of appointment is issued in order of merit from the approved panel. An application format inviting applicant for the di'erent &obs is being given in appendi,.
CHAPTER 4 2ue%tionnaire3 Data Co))ection3 Interpretation 4 Ana)&%i% The sample size is 7L and data is collected through simple random methodology. =ollowings are the questionnaire, data collection, interpretation and analysis. (ick your answer at the appropriate box ?@. (he profit records of 3C)& 3(''*3 show that the organiAation has a motivated workforce. 2o you think soB
C'3 &O ;DE DE ' F (he data reflects that the organiAation is having outstanding motivated culture as ;DE of people agreed to the above mentioned statement. ?5. (o build a motivated that effective work force, +,2 department O1()I&3 %recruits- the right persons with right mental frame and 0)I&()I& %training, benefits, facilities etc- them to remain motivated. Ghat is the weight age you would attribute to these two functions in 3C)& 3(''*3B (ick the appropriate situation. ' - (he executives have been more emphatically agreed to the good recruitment policy of 3C)& 3(''*3 as the main contributing policy for possessing a motivated and effective workforce by 3C)& 3(''*3. ?6. +ow would you rate the manpower planning in 3C)& 3(''*3 keeping in view the number of existing employees visa-a-vis the updated re<uirement B 'xcellent "ood )verage $oor =9E 89E D9E 69E :9E obtaining 89E =9E D9E :9E 69E maintaining D9E 69E 59E 9E ' - #eeping in view the automation aspect of 3C)& 3(''*3 plant executive have given mixed response in favour of the existing manpower planning in 3C)& 3(''*3. 4sually automation plant needs less manpower for running the plant. 3ince 3C)& 3('**3 is private sector and his social recruitment. (aking this into view they rated manpower planning as a sound one. ?=5. Is the existing )dvertising policy of 3C)& 3(''*3 %regarding the recruitment of both 'H'C4(II' and &O&-'H'C4(II' personnel- ade<uate or does it need intensive penetration into the labour marketB C'3 &O J9E 59E ' - +ere also more than 59E feel that there is scope for more aggressive advertisement ?D. )s keeping in view the advertisement material for 'H'C4(II' . recruitment of 3C)& 3(''*3 , should the advertisement include more about the company to entice <ualitative candidates in good number B C'3 &O 89E =9E ' - (he response pattern to this is almost similar to that of non-executive. ?8. (here is no provision for campus recruitment in the recruitment policy of 3C)& 3(''*3 . 2o you think the organiAation should adopt itB C'3 &O D6.JDE =8.@DE ' - (hrough the percentage response for campus recruitment is more in comparison to a response against it by the executivesK they have behavior, apprehensive of less transparency in campus recruitment. (his is clearly indicated in the =8.@DE response against campus recruitment. ?:. )s the recruitment policy of 3C)& 3(''*3 does not carry the selection process in details %written 7 trade test aptitude, mental attitude, personality etc-, is it advisable for the organiAation to list out these aspects in detail for the proper evaluations of the CandidatesB C'3 &O J9E 59E E$ Ces, J9E of people opined in favor of this. 3o its important to list out these aspects in detail for the proper evaluations of the candidates. ?J. 3C)& 3(''*3 as a public sector has to abide by the "ovt. guidelines regarding recruitment. 2oes 3C)& 3(''*3 stand a chance of being innovative 7 creative in the following areas of recruitment keeping an eye on the other private sector initiative in these fieldsL - Online receipt and scrutiny of applications C'3 &O
8DE 6DE )ssessment of psychological traits in a 3ignificant way in personal interview. C'3 &O
89E =9E $osition may come to existence in future C'3 &O
:9E 69E ' - 'xecutive is more open in percentage win response for an innovative and creative approach towards recruitment process and procedure. ?;. 2o u think a group interviewers should be developed from senior and middle level management by updating @heir interviewing skills and giving them exposure on the latest techni<ues so that their expertise would help in selecting better candidates for the organiAationB
C'3 &O @99E 9E ' - (he development of an expert group for conducting interview from the internal source has become a crying need for the organiAation. Once the organiAation crosses its proect stage and stabiliAes its production, these areas like recruitment should be given new initiative .(herefore executive response for <uestion ; is @99E ?@9. !or 34$',II3O,C and 'H'C4(II' re<uirements the inclusion of an industrial psychologist in the interview board would help in selecting candidates mentally / temporarily befitting an industrial environmentB
C'3 &O ;9E @9E ' - In claim of a psychologist is the rule of the day. It will effectively strengthen the selection board .(his is reason executive response is very emphatic on this matter. ? @@. (he global indicates the ('&4,' >O1 %for a specific period- will replace the $',0)&'&( >O1. 2o you think soB C'3 &O =9E 89E ' - (he executives are more aware of the recent trend in labor market .(hat is the reason the percentage of apprehensive that ('&4,' >O1 will replace permanent ob is more in case of executive in comparison to non-executive . +owever, their response shows they do not anticipated such a change in near future.
?@5. 3C)& 3(''*3 being a global player has to maintain pace with the global trends and some day in future it has to prefer ('&4,' >O13 for non-core functions. (his being the reality, should 3C)& 3(''*3 (ake the following steps from now onwards or wait for the futureL - 3C)& 3(''*3 should increase the employability of its employees to reduce their dependency on ob permanency. It should identify the functions that are to be outsourced or kept as core functions. (o create awareness amongst its employees about the concept of ('&4,' appointment. (o redraft the recruitment policy include provision for ('&4,' >O13. ' - (he executives are more aware of the recent trend in labour market .(hat is the reason the percentage of apprehensive that ('&4,' >O1 will replace permanent ob is more in case of executive in comparison to non-executive . +owever, their response shows they do not anticipated such a change in near future .
CHAPTER +.1. S:GGESTION )s a trainee at 3C)& 3(''*3, I would suggest that implement on-line recruitment facilities. On-line recruitment has advantages to its credit. !irst of all the cost of conducting examinations for recruitment of new people for the Iacant posts would considerably less. )nother important advantage of conducting on-*ine examination is that a lot of time would be saved for both the it candidates as well as organiAation. Candidates need not wait for a few days to know how they have fared in the examination. (he results can be known in the matter of few minutes. Candidates again will be saved from the tension of traveling to the place or city where the examination would be held. 3C)& 3(''*3 need not appoint invigilators for the same purpose. +iring cyber cafes and I( institute costs cheaper. 3econdly, I would like to suggest that 3C)& 3(''*3 should implement potential appraisal forall the reasons that have been mentioned above. $otential appraisal can help 3C)& 3(''*3 to M)$$OI&( (+' ,I"+(. person with the right attitude at the right place for the right M$urpose.. +istory is witness to the fact human beings perform their level best when their aptitude and their attitude are taken into consideration while appointing them. (herefore, I sincerely feel that the system of conducting on-line examination and the Concept of potential appraisal could be implemented at 3C)& 3('**3.3C)& 3(''*3 must give 3tress on +, as a strategic business partner as against a backroom service provider. 0ulti-skilling of employees must be given importance as it helps at the emergency .) Ialue based %value in terms of achieving excellence and competence- and obective feedback must be devised. (he 689-degree feedback may be adopted. (he +, policies in 3C)& 3(''*3 need to be progressive and same for all the employees.
).?. C/NCL,S-/N (he +, dept. of 3C)& 3(''*3 is performing the role of change agent and is striving religious by to create an enabling organiAational climate where the employees can unable their potential / help attracting the vision of the organiAation to become a world class integrated power maor , powering Indias growth , with increasing global presence . ).@. 'i3iograp8y 3. #hanka, +uman ,esource 0anagement, J. Chand , 2elhi. ,ao $.3ubba, +uman ,esource 0anagement, +imalaya $ublishers, &ew 2elhi. )swathappa #., +uman $ersonnel 0anagement, (.0.+., &ew 2elhi. 0athis and >action, +uman ,esource 0anagement, 'ssential perspectives, (homson *earning $ublishers. $attanaik 1iswaeet, +uman ,esource 0anagement potential +all India. Appendi; % <uestionnaire 0or Re9ruitment and See9tion at S9an Stees ?@. (he profit records of 3C)& 3(''*3 show that the organiAation has a motivated workforce. 2o you think soB
C'3 &O ?5. (o build a motivated that effective work force, +,2 department O1()I&3 %recruits- the right persons with right mental frame and 0)I&()I& %training, benefits, facilities etc- them to remain motivated. Ghat is the weight age you would attribute to these two functions in 3C)& 3(''*3B (ick the appropriate situation. ?6. +ow would you rate the manpower planning in 3C)& 3(''*3 keeping in view the number of existing employees visa-a-vis the updated re<uirement B
'xcellent "ood )verage $oor ?=. Is the existing )dvertising policy of 3C)& 3(''*3 %regarding the recruitment of both 'H'C4(II' and &O&-'H'C4(II' personnel- ade<uate or does it need intensive penetration into the labour marketB C'3 &O ?D. )s keeping in view the advertisement material for 'H'C4(II'. recruitment of 3C)& 3(''*3 , should the advertisement include more about the company to entice <ualitative candidates in good number B C'3 &O =9E 89E D9E 69E :9E obtaining 89E =9E D9E :9E 69E maintaining ?8. (here is no provision for campus recruitment in the recruitment policy of 3C)& 3(''*3. 2o you think the organiAation should adopt itB C'3 &O ?:. 3C)& 3(''*3 as a private sector has to abide by the "ovt. guidelines regarding recruitment. 2oes 3C)& 3(''*3 stand a chance of being innovative 7 creative in the following areas of recruitment keeping an eye on the other private sector initiative in these fieldsL - Online receipt and scrutiny of applications C'3 &O
)ssessment of psychological traits in a 3ignificant way in personal interview. C'3 &O
$osition may come to existence in future C'3 &O
?J. 2o u think a group interviewers should be developed from senior and middle level management by updating @heir interviewing skills and giving them exposure on the latest techni<ues so that their expertise would help in selecting better candidates for the organiAationB
C'3 &O ?;. !or 34$',II3O,C and 'H'C4(II' re<uirements the inclusion of an industrial psychologist in the interview board would help in selecting candidates mentally / temporarily befitting an industrial environmentB
C'3 &O ?@9. (he global indicates the ('&4,' >O1 %for a specific period- will replace the $',0)&'&( >O1. 2o you think soB C'3 &O
?@@. 3C)& 3(''*3 being a global player has to maintain pace with the global trends and some day in future it has to prefer ('&4,' >O13 for non-core functions. (his being the reality, should 3C)& 3(''*3 (ake the following steps from now onwards or wait for the futureL - 3C)& 3(''*3 should increase the employability of its employees to reduce their dependency on ob permanency. It should identify the functions that are to be outsourced or kept as core functions. (o create awareness amongst its employees about the concept of ('&4,' appointment. (o redraft the recruitment policies include provision for ('&4,' >O13.