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Avaya Inc. Proprietary & Confidential.

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Avaya and Hewlett-Packard
General Employee FAQ

Q: What is happening between Avaya and Hewlett-Packard (HP)?
Avaya and HP Enterprise Services (HPES) have entered into a global, five-year, non-exclusive agreement that will
enable Avaya to continue its transformation to a cloud-based software and services company. Avaya will leverage
HPs global reach and infrastructure to further accelerate the fast-growing Avaya Private Cloud Services (APCS,
formerly AOS) business. HPES will provide APCS delivery services to Avaya, who will, in turn, provide the services
directly to a subset of Avaya APCS customers. APCS will continue to maintain the direct customer relationship.

The current ACPS offer will extend to reach more customers with additional private and hybrid cloud options for
contact center and unified communications. Avaya will continue to own the definition and productizing of the APCS
portfolio and brand as well as the customer contracts and associated Service Level Agreements (SLAs). This
agreement includes a joint go-to-market plan for the companies to perform account planning, selling, and delivery of
solutions to top strategic accounts.

Q: What does this mean for Avaya?
Avaya and HP are building the dominant cloud collaboration and communications platform for the next decade to
simplify and transform business communications and customer experience. With this agreement, Avaya can
continue to grow and scale to meet the increased demand for cloud-based communications and collaboration while
HP adds great new capabilities in this market.

Q: How do I know if this affects me?
Based on the delivery services work that is being transitioned to HP, Avaya has identified the roles that will transition
to HP. Avaya anticipates the APCS employees that are in-scope will transition to HP in approximately the next two to
three months. This will include approximately 75 percent of current APCS employees who we anticipate will be
offered employment with HP. In addition, a significant number of contractor relationships will transition to be
managed by HP. For those employees and contractors in roles to be retained by Avaya, we anticipate business as
usual with roles and responsibilities similar to what they are today.

Employees within the scope of this proposed transaction will meet with Avaya business leaders and HR primes
today, at which time they will be informed how the transaction is anticipated to specifically affect them.

In those areas where legislation allows, HP will meet with employees in the near future to provide further information
and address any questions employees may have.

In Europe, confirmation will be provided to each employee and their employee representative at the appropriate time
during the information and consultation process.

Q: Where do I go for more information?
Additional information can be found in todays press release. Impacted APCS employees and those within the Sales
organization will receive additional information today from their leadership teams.

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