Professional Documents
Culture Documents
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1 7 J ULY 2 0 1 4 | ITNEXT
and getting the right insights are
the two core strategies that these
E-Commerce firms need to adopt.
The ITNext Cover story of the July
2014 issue, Big Data and Mobility Take
the Hot Seat is an attempt to examine
how E-Commerce firms in India are
leveraging these two trends.
E-Commerce:
The Data is Biggie
Is Big Data a hype in the tech world?
Think again. ITDMs in E-Commerce
sector without Big Data are like
headless chickens.
The biggest challenge, which Senior
ITDMs face in this industry is to collect,
store and organise data from multiple
channels waiting to be analysed.
Mrinal Chatterjee is the CIO of
Shopclues.com, an online marketplace
that has the second largest catalogue
in India after eBay. Shopclues.com has
about 22000 inventory at any given
time, which is about million products.
Chatterjee says, Its very critical
for our business to highlight the right
products to our customers. You cannot
show million products on the home
page. We need to understand what our
customers want to see and buy. This
is an area where we need to leverage
Big Data to understand where our
customers are coming from, what their
buying patterns are, the time when
they shop and so on. Google Analytics
does that for us.
An e-commerce business has
numerous data sources to consider
when it makes decisions on how to set a
price and compete in the advertisement
space. The data sources vary in type,
and until recently, they were difficult to
integrate. Relevant data are competitor
offers, products costs and prices,
stock levels and stocking costs, sales,
advertising campaigns and prices,
customers sentiment and sales data.
MakeMyTrip, the online ticket
booking firm in India considers
Big Data to be central to its growth
strategy. Sanjay Kharb, Vice President-
Infrastructure and BI at MakeMyTrip
says, We have a dedicated team for our
big data initiative that works closely with
product management and marketing.
Prioritisation and resource allocation
are driven by two strategies: Line of
Business (LOBs) specific use cases and
horizontal use cases.
Applying Mobility
The second component of this cover sto-
ry is to examine how consumer mobili-
ty and E-Commerce encompass power-
ful trends in the mobile adoption space.
Phase 1 of E-Commerce was to bring
Indian customers to get hooked to on-
line shopping. From sunglasses to per-
sonal computers, the range was wide.
Phase 2 is now - To get them to mobile
shopping. So, the appetites for apps
have grown. The kind of spending that
is happening on devices, the various
payment mechanisms, device change
trends, purchasing patterns of apps &
devices and their usage on different OS
platforms is significant.
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1 8 ITNEXT | J ULY 2 0 1 4
COVER STORY | BIG DATA AND MOBILITY IN E-COMMERCE
S
hopclues.com is the sec-
ond largest market place
in India after Ebay. It
has more than 2,700 cat-
egories, one million
unique products and
50,000 merchants selling on the site.
Since Day One, ShopClues been a
metrics driven organisation. They have
been maintaining business intelligence
(cousin of big data) reports since the
inception. Every line of business and
core management reviews these reports
on daily, weekly and monthly basis to
get insights into the operations, busi-
ness opportunities and challenges.
Shopclues is gaining traction. So is
another new E-Commerce player, Koovs.
Both these companies are betting big on
big data as their strategy to fight it out in a
market where Flipkarts and Myntras have
already made a mark.
Mrinal Chatterjee, CIO, Shopclues.com
says, Without Big Data, we wouldnt
know how to survive. Its oxygen to our
business. Amit Shukla , CIO and Co-
Founder, Koovs.com says, We use big
data solution, we have a large volume of
data that gets updated every second, and
that has to be available across multiple
networks and servers. On our portal, we
monitor the browsing pattern, the shop-
ping pattern, past purchase trends and
other customers data to better under-
stand the customers behaviours. This
helps us sell and cross sell products, and
provide an informed visual merchandis-
ing, personalised offers and predictive
marketing.Data is not getting longer, its
getting wider. The fundamental to most
of the success in Big Data strategy is a
deep understanding ofthe business.
Sanjay Kharb, Vice President - Infra-
structure and BI at MakeMyTrip, says, We
look at leveraging it in two ways: a) to bet-
ter understand problems or strategic areas
that we are targeting, and b) to come up
with Aha discoveries from the data
that we did not know about before.
MakeMyTrip does deep analyt-
ics as well as mining of the data.
Identifying Big Data is the major task
for ITDMs.
Big Data is the large volume of
unstructured form of valuable data that
is difficult to manage using the conven-
tional database solutions, and requires
advanced architectures to store, analyse
and to be made available across the net-
work in the high velocity.
As the data is getting bigger, the relevance
of big data is growing in the business of
E-Commerce not just to tackle the biting
bytes but more importantly, to get the
winning insights out of it
1 9 J ULY 2 0 1 4 | ITNEXT
BIG DATA AND MOBILITY IN E-COMMERCE | | COVER STORY
BIG DATA SOLUTIONS - IS OPEN
SOURCE THE TREND?
The biggest question that hov-
ers around IT decision makers is
which big data solution to go for.
Some are proprietary and others are
from open sources.
After an extensive research by
Koovs technical team, they migrated
to Apache Cassandra, an open source
distributed database management
system, which is designed to handle
large amount of data across different
nodes making data highly available
with no single point of failure. It has
advanced option of data analytics,
which is used to define trends, and
filtering data in micro categories.
Shukla says, We need fast data pro-
cessing and results to provide good
experience to our users On the fly.
Chatterjee says, We are big into
open source. We have taken the best
in the industry open source plat-
forms and integrated & customized
them to meet our needs.
These tools allow Shopclues to run
BI reporting. They also have inte-
grated core business metrics back into
their transaction systems for real time
decision support systems.
For Kharb, Big Data strategy
leverages open source heavily and
makes use of proprietary solutions
as needed. He says, We have devel-
oped our own data-hub and ware-
house to enable us to derive batch
and near real-time intelligence.
Besides, we have created a service-
oriented architecture layer to distrib-
ute these data in consumable format
for our online and offline products
and services. Our Datawarehouse
supports a lot of post transactions
operations and reconciliations.
BIG DATA ARCHITECTURE
Koovs uses Cassandra to provide
high availability of data and by
referring to the CAP Theorem they
can understand that it is impossible
for a distributed system to provide
consistency, availability and par-
tition tolerance at the same time.
Architecture that Koovs follows :
A
t Shopclues.com, Mrinal Chat-
terjee picks winning analysis from
Google analytics, which gives him
data from where the customers are com-
ing from tier I, tier II or tier III cities.
Other aspects of leveraging Big Data and
Analytics is to have a visibility into what
is the demographic of that particular city
and a look at the transaction data. There
is one element of data source, which
is web site analytics, there is another
element -- the demographics of people
and then pulling data from transaction
database in terms of who are transacting,
which city are they coming from, the city
they are shipping it to, the price point and
the kind of product that they are buying...
Not Following Competi-
tors Models
Without Big Data, Shopclues would have
ended up with competitors models.
Chatterjee says, We would have looked
at what Snapdeal or Flipkart or Myntra
was doing, and followed the pattern of
design and promoted products whatever
they were selling.
For example, Shopclues sell a lot more
Micromax phones than Apple iPhones
this is exactly what Big Data has done.
It has nurtured this information to come
with insights of the value peceptions of
the customers. Chatterjee says, It gives
me a clear understanding of the people
coming to our site. Customer is not willing
to spend `45,000 `55,000 on iPhone just
just because it has a glamour value. They
are looking for a very functional phone
they will go for a Micromax or a Xolo, they
will buy a Karbonn or a Samsung (we are
not selling too many S5s). This comes to
us from Big Data.
Sunday Flea Market
Another example of the relevance of
Big Data is the pattern of time, when
their customers come and visit the site.
About a year and a half ago, they realised
Sunday is the slowest day. The shopping
pattern was the same as that of the other
E-Commerce companies as they were also
not too happy with the slow Sundays.
Shopclues looked at a lot of metrics and
found that customers do shop on Sunday
afternoons but the decline starts at
around 3 PM to 4 PM.
Chatterjee says, A lot of people might
be going out and meeting friends or taking a
nap. But what we saw was a decent amount
of trafc, though lesser than other days.
This insight helped them ideate and
launch with a concept of a Sunday ea
market. Sunday ea market is one of the
biggest properties its a short term sale
that takes place only on Sundays, it starts
at zero hour and it goes on through the
entire the entire day, but the peak of trafc
comes around the same time between 10
in the morning to 3 PM.
Chatterjee says, It has become one
of the destinations. There are people who
wait for Sunday ea market. Lot of people
know us as the website that runs the
Sunday ea market. The concept of the
ea market was simple, it was lower price
point items, with deep discounts giving
an example of the products we sell: we sell
skipping ropes, we sell auto accessories
like gloves, and we sell womens leggings
etc. The concept of Sunday ea market
was we dont have a huge volume of
anything. like socks, car charger for
phones etc., explains Chatterjee.
Big Data Brings Sunday
Flea Market at ShopClues
2 0 ITNEXT | J ULY 2 0 1 4
COVER STORY | BIG DATA AND MOBILITY IN E-COMMERCE
Client request comes to ELB
(Load balancer)
ELB sends the requests to our
application servers where our web
services are deployed
Webservice makes a call to cache
servers, if cache is available returns
the data to client, if not then it gets
the data from cassandra cluster,
updates the cache and returns the
data to clients
Our partition is based on user and
follows RP (Random Partitioner) for
clustering
Without divulging confidential details
on architecture, Chatterjee says, We
have an ETL platform to correlate and
push data into a central OLAP plat-
form, and we run BI reporting on top
of this platform. This OLAP platform
also feeds data back into OLTP system
for real time automated decision sup-
port systems.For MakeMyTrip, the
fundamental requirement was to cre-
ate a system that is nimble, extensible,
high-performing and capable of data
analysis the traditional batch process-
ing way as well as incorporating real-
time data.
Kharb says, We evaluated several
proprietary solutions and then decided
to build our own, using open-source.
The key to our strategy is a distributed
data storage and processing strategy
leveraging Hadoop and a bouquet of
related technologies. For near reatime
needs, we use a combination of open
source Kafka, Storm, ElasticSearch
and Couchbase as the stores. We treat
all our data activities as events and all
processing is done on them. QlikView
and SAS also find a usage in our over-
all BI initiatives that are tied together
with Big Data.
BUYING INTO LINE OF BUSINESS
The solution that is easy to integrate
with Koovs existing system, scal-
ablilty and visibility are the aspects
that Amit looks at.
At MakeMyTrip, the BI team does not
work in isolation.
We all are aware of the data be-
ing leveraged and jointly determine
any additional data sources that could
provide great insights, says Kharb.
At ShopClues.com, leveraging big data
and BI has always been about a close
partnership.
Chatterjee says, Our technology team
works closely with business to identify
what business metrics the system needs
to log. This is done at the time OLTP sys-
tem is developed. These metrics are then
harnessed in Big Data initiatives. Big Data
involvement starts at the time when trans-
action system is developed.
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2 1 J ULY 2 0 1 4 | ITNEXT
BIG DATA AND MOBILITY IN E-COMMERCE | | COVER STORY
F
rom the ecommerce
industry standpoint,
reaching out to the
target audience and
making the data
accessible to the
business owners and stakeholders is
very important. The relevance largely
matters on how disruptive it is from a
technology perspective.
Mobility provides customers and
other stakeholders an anytime any-
where environment for accessing and
analysing data. Thats the reason now,
most E-Commerce Companies are now
investing heavily both on mobile app
development and cultural transfor-
mation of consumers as they expect
most transactions to happen out of the
mobile device.
Amit Shukla, CIO and Co-Founder,
Koovs.com says, From technology stand
point it creates a new challenge to provide
a secure and high speed data transfer
with a better user experience. To meet the
trend extra amount of time and money is
involved which was not required before
but ROI for this is going to be good as
the marketing is booming with this
new technology. Business owners enjoy
ease of access as all the reporting and
monitoring is available for them on mul-
tiple platforms and on mobile devices.
From the customers standpoint, this pro-
vides users with multiple options and
devices for accessing the product offering.
MOBILITY STRATEGIES
The mobile strategy that Koovs follows
for enterprise mobility is surrounded on
certain key points:
1. Better user experience and usability
2. Ease of accessibility for business users
and customers
3. Display maximum information in the
available space.
4. Keeping user updated about the latest
trends and changes.
5. Providing a secure environment
On the Go.
Amit Shukla, Founder, Chief Tech-
nology Officer, We want to have a
high availability across various plat-
forms and we have achieved them by
using Cassandra/HBase.
E-Commerce ITDMs are equipped
to meet the rising needs of shopping
through mobile apps
2 2 ITNEXT | J ULY 2 0 1 4
COVER STORY | BIG DATA AND MOBILITY IN E-COMMERCE
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Mrinal Chatterjee, CIO, Shopclues.
com says, Mobility is not just about
building an application or creating a
mobile optimised website. It is much
more as we have more metrics to
track how many downloads are hap-
pening, how many uninstalls are tak-
ing place and so on. In the traditional
web world, none of those metrics had
ever existed.
Shukla says, In continuation with
our effort in mobility we are very soon
going to launch Android and iPhone
apps for our customers to provide
them a better user experience, and al-
ready we provide a mobile compatible
view of our application that is support-
ed on wide range of Android, IOS and
Windows devices giving ease of access
to our audience.
Chatterjee adds, Ever since we
launched it we have seen a very sig-
nificant improvement in the trend,
conversions are looking very healthy,
consumer engagement is looking very
healthy, and the most important trend
is: the uptake of mobility in tier-II and
tier- III cities seems to be growing
much faster. People in tier-II and tier-
III cities may not have proper inter-
net connection at home on laptops or
desktops but they use mobile to access
the internet.
CHALLENGES
Shopclues is a data intense company,
which completely focuses on such met-
rics. It has been keeping up with the
mobility pace and also about trying to
catch up fast with the rapidly changing
trends in mobile space.
Chatterjee says that there is a delay in
adoption. He says, The delay is not be-
cause we could not build a mobile op-
timised site or an app. ShopClues is fun-
damentally trying to understand which
metrics we need to track and incorporate.
Banks still seem to be lagging be-
hind. There are many banking portals
where net banking option does not
work on mobile browsers. So, banks
are losing out on online transactions
just because they do not work on
mobile browser or Android browser.
Elaborating Challenges, Shukla says:
BENEFITS
About 30 to 35 per cent of Shopcluess
traffic come from mobile and generat-
ing about 25 to 30 per cent of our rev-
enues from mobile. An year back, the
revenue was under five per cent. Shop-
Clues launched mobile optimised site
and apps about six months ago.
Mrinal says, Earlier this year, we were
hovering around 10 to 12 per cent in revenue.
Now, it has increased. We are seeing a very
healthy growth on mobile site.
There are multiple benefits in terms of
customers and business functions :
1. Fast reporting and monitoring on the fly.
2. New request handling.
3. Increased option of accessibility for
customers.
4. Better understanding of user
behaviour on the portal.
5. Increased Revenue.
Inputs from Mastufa Ahmed
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2 3 J ULY 2 0 1 4 | ITNEXT
BIG DATA AND MOBILITY IN E-COMMERCE | COVER STORY
2 4 ITNEXT | J ULY 2 0 1 4
ADVANCED DATA ANALYTICS
TO SNIFF OUT CORRUPTION
Technology-driven solutions are said to
be the most effective way to uplift Indias
population, something that the new government
can bank on. Whats your take on this?
India is at unique position. On the one hand, economic
growth is below expectations; on the other hand, we
are at a point where we must accelerate our growth by
reaping the benefits of our demographic dividend. Let
us count out the fundamental issues that are holding
India back: (1) poor governance with low accountability
and inefficient systems; (2) infrastructure issues such
as energy and water; (3) the unattained MDG goals in
healthcare; (4) significant fraction of the population
not being employable without substantial re-skilling
(from agriculture to industry) and education, etc. These
are problems that are extremely difficult to solve using
conventional brick and mortar approaches. We clearly
Niranjan Thirumale, Chief
Technology Ofcer, EMC India, talks
about how technology can help the
newly formed government to improve
governance and accountability
BY MASTUFA AHMED
2 5 J ULY 2 0 1 4 | ITNEXT
NIRANJAN THIRUMALE | INTERVIEW
The government
should partner with
the private industry
to develop citizen
engagement platforms
for getting new ideas
and citizen feedback
cannot build enough coal-fired
energy plants, or enough hospitals
and schools, or bring radical reform
in the way government functions.
Technology is the answer, and if
deployed well, can help uplift the
entire country. And yes, inclusive
growth is critical for the government
to focus on. Without inclusivity,
economic growth cannot be
sustained. Moreover, the stability
of the government depends on the
entire country progressing.
Which are the five areas
that the government should
leverage technology in to
connect with people and
enhance accountability?
The time is right for us to think
about this because of a confluence
of maturing technologies (Social,
Mobile, Analytics, and Cloud)
that makes IT more affordable,
more intelligent, offering better
quality, all at an incredible scale:
(1) Rapid digitisation of all
government processes will bring
in transparency. The effect of
this transparency will be to
start questioning systems and
processes and will eventually lead
to cost-effective reform, quality
infrastructure, and reduced corrupt
practices. It all starts with the correct
data being captured in digital form.
(2) Financial inclusion and
bringing everyone into the banking
system is critical. Reducing cash-
based economy leads to efficient
transactions, and a reduced
opportunity for corruption and
generation of black money.
(3) Adoption of analytics will
make public policy and budget
allocation become more data-driven
and evidence-driven. Similarly,
these technologies will make
service delivery more targeted and
efficient by ensuring that the right
services are delivered to the right
people at the right time.
(4) Healthcare in India is ripe
for transformation across both
public and private sectors. Its
in fact a low hanging fruit
because of under-penetration of
IT in this sphere. We can start
with something as foundational
as personal health records for each
citizen and rapidly leverage mobile
(m-Health) solutions and cloud
and telemedicine platforms for
delivering quality healthcare to
every citizen.
Predictive analytics can
augment the skill of a nurse, or
a general practitioner for better
diagnosis and error reduction.
Without systematic use of
technology in healthcare, we
will face an increasing economic
Find other inter-
views online on
the website
www.itnext.
in/resources/
interviews
burden that will hamper our
ability to grow.
(5) The government should
partner with the private industry
to develop citizen engagement
platforms both for new ideas and
citizen feedback on infrastructure
and policy proposals. We have
many experts in all fields, and most
of them are NOT in government.
A good number of them would be
willing to contribute their expertise
if the government can use them
wisely. It would be good to have a
mechanism to tap into this pool.
The new government has shown
that it can effectively leverage
social media (facebook, twitter) in
its campaign. Extending this to the
way government connects with its
people is a step that we hope the
new government will take.
Should the government
actively encourage social
media oriented efforts
for redressal of public
grievances?
Absolutely. Technology can put
a lid on corruption, but it has to
go hand-in-hand with legislation
and enforcement. First, digital
workflows will bring in
transparency. With more data
at its finger tips, the government
can use advanced data analytics
techniques to sniff out fraud
and corruption.
These technologies exist. All it
needs is commitment to see they
are used for this purpose. Second,
the government should give teeth
to data.gov.in and get serious about
putting public data into public
domain. Third, there are grass roots
efforts for public grievance like
ipaidabribe.com. The government
should actively encourage social
media oriented efforts for public
grievance redressal.
The government cannot do all this
alone, and must have an appetite
for a public-private partnership
to see these technologies built or
customised and deployed.
2 6 ITNEXT | J ULY 2 0 1 4
TECHNOLOGY
I N S I G H T
TECHNOLOGICAL
INNOVATION
MAKING ITS
IMPACT
ANALYTICS | Phillip Beniac, Regional
Vice President of Qlik Asia Pacific and
Japan, explains how much data scien-
tists and data officers are accountable
to analysing data and creating business
value. Riding piggyback on the big data
evolution, the role of data scientist and
chief data officer is the topic of discus-
sion across large and small enterprises.
Reasons for this evolution
The increasing number of data officers
and scientists may not come as a sur-
prise, but it is critical to understand
and explore the role and responsibili-
Data Scientists
and CDO -
Fact or Fad?
Data scientists hold the key to unlocking
the true business potential of data
BY GEETHA NANDIKOTKUR
Information
technology
and business
are becoming
inextricably
interwoven. I dont
think anybody can
talk meaningfully
about one without
talking about the
other
Bill Gates
TECH-VOICE
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TECHNOLOGY
2 7 J ULY 2 0 1 4 | ITNEXT
ties that they carry and how they influ-
ence organisations in driving business
value. Whenever a new job title is cre-
ated in an organisation, the immediate
response or reaction would typically
include a combination of apprehen-
sions, confusion and sometimes rejec-
tion by employees. Its not unusual for
people to scrutinise the role, question
the need for such a designation and its
impact on users and businesses.
Whats the Need for such Titles?
Firstly, there is a need to have a compet-
itive edge and data becomes very criti-
cal--it is the differentiator; it calls for
innovative ways of exploiting the data
to derive valuable commercial insights.
If you arent doing it, you can bet that
your competitors would be. Secondly,
with the growing emphasis on data-
driven decision making, organisations
have understandably established and
defined roles for the ownership, man-
agement and analysis of data within
their businesses.
Traditionally, the responsibility for
data had been in the framework of IT,
which managed and controlled it. In the
current day scenario, with data being
used in the wider business sense- organ-
isations are looking rightfully beyond IT
and holding the other business functions
too responsible to extract value from the
data. For example, enterprises such as
SABMiller and HDFC Life are roping
in business executives to get value from
their data. This kind of need has resulted
in having new titles in place.
An Insight into What they are
A Chief Data Officer (CDO) presides over
an organisations overarching data strat-
egy; he ensures the information is utilised
and managed effectively across the busi-
ness. They hold responsibilities such as
delivery of collective platforms, defining
data policies and ensuring best-in-class
data governance within the enterprise.
This role has particular importance in
industries that are heavily regulated.
The CDO is also accountable for edu-
cating the rest of the organisation about
how data can be used strategically to
drive revenues for the business. Given
specialist skills in this area. There is
increasing concern, therefore, about the
lack of people with these titles--CDOs
and data scientists--who apparently
hold the keys to unlocking the true
business potential of data.
Misconception about Data
However, theres a fundamental mis-
take being made across most organisa-
tions. Data is not only for data scientists
to explore and for CDOs to manage.
Capable business users can be proac-
tive with data too if they have the right
tools--tools that are intuitive and acces-
sible, and those which encourage explo-
ration through natural analytics.
Business users also have one great
advantage over CDOs and data scien-
tists: they understand the business
context and the implications of pat-
terns, exceptions and associations that
they explore. With easy to use, explor-
atory technology, theres no reason
why organisations cannot or should
not empower savvy employees to spot
opportunities, anomalies and areas for
business growth. Enabling data enthu-
siasts at the business level is something
that a good CDO should encourage; this
will only complement and strengthen
the theoretical discipline that data sci-
entists apply to their analysis.
There is little doubt that in todays
business climate, organisations must
establish data roles and responsibil-
ities--who owns the data and who is
accountable for realising its value?
While new data titles are rightly
being introduced to help manage and
analyse the abundance of the data
which organisations face, it is just as
important to facilitate a conversation
around the data with the wider busi-
ness. By empowering all employees
and nurturing data enthusiasts with
intuitive, effective platforms and appli-
cations, businesses may gain more
than they could ever realise by looking
beyond one sole data employee in mak-
ing a good decision.
the far-reaching scope of this role,
CDOs must regularly engage and col-
laborate with other C-Suite executives.
In comparison, data scientists are
responsible for data exploration, analy-
sis and modelling. Their objective is to
discover hidden insights, which can be
used to solve business challenges and
provide companies with competitive
advantage. It is important that a data
scientist is an exceptional storyteller,
the ability to articulate counsel along-
side applied business empathy and
making it relevant to users is critical.
As we see a sharp increase in the
number of businesses using data ana-
lytics, the more we hear claims that
businesses are suffering from a lack of
Find more at online on the website
www.itnext.in/resources/articles
A Chief
Data Ofcer
presides over an
organisations
overarching
data strategy;
he ensures the
information is
utilised
Phillip Beniac
Regional Vice President of
Qlik Asia Pacic and Japan
P B J ULY 2 0 1 3 | ITNEXT 2 8 ITNEXT | J ULY 2 0 1 4
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Is Veracity the King
of Big Data Vs?
BIG DATA | Veracity of the data is
a big element that can determine
the success of Big Data. With the
unprecedented information explosion, man-
aging data has become an herculean task.
Today, across industries and primar-
ily in manufacturing, retail, telecom, IT/
ITeS, healthcare, BFSI and Oil IT man-
agers are all betting big on Big Data; but
the challenge they face is to draw up the
right strategy for implementation as
the nature of business is diverse and so
are the requirements. Big Data solution
The success of big data largely depends
on the truthfulness of the data
BY SUBHANKAR KUNDU
a challenge to their data management.
Some senior IT Decision Makers
(ITDMs) believe its a combination, but
velocity problem is yet to hit. Volume
and Variety are the biggest issues that
most IT managers face.
The value and veracity have been two
more Vs added to Gartners 3Vs that have
been closely scrutinised by the IT commu-
nity in terms of moving towards Big Data.
Is Veracity the King of Vs?
RV Ramanan, Executive Director &
President, Global Delivery, Hexaware
says, Its difficult to choose between
the Vs. All the 3 Vs will not make sense
if there is no veracity. The CIOs and
ITDMs have to make sure that the data
and analysis out of the data they are
producing are truthful.
If there is any inaccurate data, the
whole analysis goes in vain. The dynamic
decision making, the Internet of Things
(IoT), social media are the main compo-
nents of Big Data. A data which is not
trustworthy blows apart the entire con-
cept of Big Data, adds Ramanan.
Data Veracity, or data accuracy, of
information is must, so that greater
value can be derived from the data, as
well as from every investment made in
the data technology stack.
S. Chandrasekhar, Corporate Man-
ager Information Systems, Club
Mahindra s is citing the election exam-
ple, where Big Data and analytics were
leveraged to predict the outcome and
not very surprisingly, the prediction
was close to reality.
Chandrasekhar says, Data verac-
ity must have been really good in that
analysis that the predictions mostly
matched with the outcome. We should
evaluate data veracity only with data
quality; to a great extent veracity also
depends on what we understand. Data
understandability and governance ini-
tiatives also pave a way to clean data,
which in turn leads to effective big
data analysis.
Find more at online on the website
www.itnext.in/resources/articles
providers are advocating the need to do
so, and rightly so, because it has become
crucial to tackle information and delve
deeper to make the best use of it.
The V story
Since inception of Gartners 3Vs of big
data Volume, Velocity and Variety
there has been a little smoke about the
real need of Big Data. Senior IT manag-
ers and CIOs dont look at the Big Data
issue in the same way that vendors do.
They do not consider that all the 3Vs pose
For deeper network security
look beyond the obvious.
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