Gustavo Muoz

Weston, FL 33326
954-854-1221
gmunoz@bellsouth.net


QUALIFICATIONS

Directed DBA teams for support of SQL Server, Oracle and Sybase transactional database
and data warehouse environments requiring 24x7 availability for global financial services
company.
Developed and maintained Change Management process to ensure introduction of technical
changes to production environments adhered to policy requirements for stability, security and
acceptance.
Recruited, managed and developed globally dispersed IT staff compromised of Architects,
Engineers, Administrators and Support personnel.
Ensured the security of IT systems and confidentiality of the data.
Developed and Implemented Business Continuity / Disaster Recovery plans to ensure ongoing
availability and restoration of critical data.
Created and maintained IT budgets in accordance with overall budget schedule and in support
of business priorities, ensuring close financial management and fiscal responsibility.
Initiated project management methods and disciplines designed to improve the quality of
project results and reduce budget requirements.
Managed multiple consulting and vendor service engagements and directed resources
responsible for successful delivery.
Developed and aggregated operational metrics to ensure ongoing availability and performance
of critical systems and for reporting of Key Performance Indicators to stakeholders and
executive management.
Translated strategic business goals into operational strategies and work plans.
More than 20 years hands on experience with Microsoft SQL Server.

PROFESSIONAL EXPERIENCE


CITCO TECHNOLOGY MANAGEMENT, INC., Ft. Lauderdale, FL 1998 2014
Database Security Architect
Identity and Access Management Manager
Global Database Operations Manager

Responsible for developing and implementing policies and procedures to ensure the confidentiality
of company data and against unauthorized access and alterations as well as implementation and
management of database monitoring and encryption systems.
Conducted and prioritized risk assessments for evaluation by stake holders and audit teams and
managed mitigation efforts of various technical teams towards closure of risk findings.
Worked extensively with audit teams for remediation of compliance issues and developed
continuous monitoring and periodic re-screening to identify risk events, keep information current,
and ensure policy compliance was in force.
Managed implementation of PCI DSS security compliance solutions in the areas of encryption,
access control, key management and granular logging requirements across multiple application
and database environments.
Conducted data classification exercise with business owners for the establishment of standards,
policies, and controls for data access and life cycle management.
Developed Database Server Security Standards and Data Access Guidelines to ensure uniform
Installations and configuration of SQL database servers in both physical and virtualized
environments.
Implemented real-time activity monitoring and logging for confidential customer data and
established notification procedures for data access policy violations.
Architected security solution for implementation of ERP system for financial accounting and human
resources components.
Managed Identity and Access Management team for implementation and support of authentication
systems and integration with various client-facing applications.
Worked with data and application owners to create Domain Model for Identity Management in
accordance with data access policies and vendor recommendations.
Implemented second factor authentication and password administration for critical client-facing
applications.
Responsible for the overall architecture and operation of multi-platform global database
environment. Managed global staff of full time employees and contractors for administration, user
support, change management and disaster recovery of database systems.
Ensured the availability, performance, recoverability and security of data in production, test and
development environments by establishing operational task execution for scheduled maintenance
and change management.
Ensured ongoing validation and regulatory compliance activities were performed against the
database environments in accordance to company policies, industry standards and applicable
domestic and international regulatory guidelines.
Established 24x7 support and incident management teams to identify, analyze, and correct issues,
followed by post-incident analysis to determine why the incident happened and establish controls to
prevent future re-occurrence.
Responsible for conducting database systems testing as part of validation activities to verify and
provide documented evidence that the system performed the intended functions accurately,
reliably, and consistently.
Coordinated efforts of database, network, storage area network, operating system and data center
administration teams for implementation of global database environments.
Migrated large number of SQL Server instances into virtualized VMware environment.





ROBERT HALF INTERNATIONAL 1996-1998
SQL Server Database Consultant

Analyzed complex business needs presented by the user community and/or clients and
recommends technical solutions.
Evaluated information systems and operating procedures. Determined and recommended
improvements in current standards and implementation of system changes.
Designed configurations based on client-server architecture including physical configuration, logical
structure, protocols, and operational sequences for processing data, managing the configuration, and
managing the operations over database environments and dependent systems, with particular
emphasis on performance, availability, recoverability and security.
Developed strategies for data acquisition, archive, recovery, and purging of a data.
Designed data security model to protect confidential customer data from unauthorized users.
Identified, reported, and resolved security violations.
Identified data sources, constructed database models and decomposition diagrams, provided data
flow diagrams and data dictionaries. Wrote SQL code for database access, modifications, and
stored procedures.
Developed, implemented, scheduled and administered data load, export, transformation and
replication tasks. Establishment and deployment of roles, responsibilities, policies, and procedures
concerning the acquisition, maintenance, dissemination, and disposition of data.
Resolved database performance issues, database capacity issues, replication, and other
distributed data issues.
Installed new software releases, system upgrades, evaluated and installed patches and resolved
software related problems.

SYSTEM ONE AMADEUS 1994-1996
SQL Server Database Developer and Administrator


DIRECTORY PUBLISHING SERVICES 1992-1994
Database Developer


AMERICAN AIRLINES 1990-1992
Ground Equipment Maintenance Planner


Education

CISSP
Candidate, pending examination.

LEADERSHIP DEVELOPMENT INSTITUTE
Leadership Development Program

MIAMI-DADE COMMUNITY COLLEGE, MIAMI, FLORIDA
Associates of Arts Degree