CHAPTER - I

COMPANY PROFILE:
Apollo Hospitals Group is an integrated healthcare organization with owned and managed hospitals, diagnostic
clinics, dispensing pharmacies and consultancy services. In addition, the groups service offerings include healthcare
at the patients doorstep, clinical & diagnostic services, medical business process outsourcing, third party
administration services and health insurance. To enhance performance and service to customers, the company also
makes available the services to support business, telemedicine services, education, training programs & research
services and a host of other non-profit projects.
Apollo Hospitals is driven by a single trust, to provide the best standards of patient care, Dr. Prathap C Reddy, the
founder Chairman of Apollo Hospitals.
Today, with over 8500 beds across 50 hospitals, and a significant presence at every touch-point of the medical value
chain, Apollo Hospitals is one of Asias largest healthcare groups. Commenced as a 150 bed hospital, today the
group has grown exponentially both in India and overseas. Its growth is often said to be synonymous with India
emerging as a major hub in global healthcare.
SPECIALITIES :-
HeartOrthopedics
SpineCancer
CareGastroenterology
Neurosciences
Nephrology & Urology
Critical Care
Preventive Health Care
ALLIANCES :-
American Life Insurance Company
AIG International Group
Vanbreda
International SOS
Seven Corners
Companion Global Health Care Emergency Assistance Japan
GMC Services
International Claims Service
Prestige International


HIGHLIGHTS :
Apollo Hospitals has Joint Commission International(JCI) accreditations for 7 of its hospitals.
More than 20 years for dedicated service .
State of the art and Best in class Infrastructure.
Excellent clinical team and dedicated and committed Human Resources.
Credentialing and Privileging of all clinical staff.
Clinical Pathways usage for best possible outcomes.
Excellence in Allied Services and Specialties.
Focus on Research.
Emphasis on Quality Management.
Excellence in Academics.
Benchmarking against the world's best centres.
Tracking and standardization of best practices.
24 hours service.



SOCIAL RESPONSIBILTY:
Access to health care
Health Assessment and care processes
Education and rights of individuals
Management of information and human resources
Safety of facility
Infection control.
Collaborative integrated management
Facility management
Performance Measurement
Education & Rights of Patients
Initiatives like SACHI, SAHI, CURE and DISHA aim to reach out and provide healthcare measures to the
economically backward.

VISION :-
Apollo's vision for the next phase of development is to 'Touch a Billion Lives'.
This vision led the group to earmark time and resources to strengthen each vital cog in the process of healthcare
delivery. As a result of these efforts, the group today is in a unique position to exponentially increase its healthcare
cover.
MISSION :-
"Our mission is to bring healthcare of International standards within the reach of every individual. We are
committed to the achievement and maintenance of excellence in education, research and healthcare for the
benefit of humanity".
It is the passion that has lead to the development of unique centers of excellence across medical disciplines, within
the Apollo Hospitals network.

OBJECTIVES OF THE STUDY :
1.PRIMARY OBJECTIVES
How does right recruitment process helps in creating overall efficiency, cost reduction, on time delivery
with reference to external customer.
Developing human resources in consonance with broader corporate horizon and long range vision of the
organization.
Obtain the number and quality of employees that can be selected in order to help the organization to
achieve its goals and objectives.
Create a pool of candidates so that the management can select the right candidate for the right job from this
pool

2.SECONDARY OBJECTIVES
To collect the findings, information & analyze to draw conclusion of recruitment process.
To explain the documentation used at the various stages of the recruitment.
To involve employees in creating an environment of openness, trust, fun & pride.
To highlight the area where recruitment and selection programs needs improvement.
Support the organization ability to acquire, retain and develop the best talent and skills.
Determine present and future manpower requirements of the organization in coordination with planning
and job analysis activities.
Attract and encourage more and more candidates to apply in the organization
Increase the pool of candidates at minimum cost.
Acts as a link between the employers and the job seekers.
Infuse fresh blood at all levels of the organization.
Meet the organization's legal and social obligations regarding the composition of its workforce.
SCOPE OF THE STUDY :
It makes to understand about the complete Recruitment and selection process in APOLLO PHARMACY
ENTERPRISE LTD. Whether right kind of Recruitment and selection process in all levels. It defines deliverables,
functionality data, and technical structures. Data collection is for understanding the Recruitment and selection
process. Personal interaction is to understand the efficiency of the Performance Appraisal. To help the company to
determine how they make their Performance Appraisal more effective.
To determine various parameters to collect information through questionnaire of newly joined employees.



LIMITATIONS OF THE STUDY :
The topic was such that it required vast and thorough study necessitating complete enumeration of the organization
and analysis of several issues.
Following are the limiting factors: -
Collecting information from people during the working hours was difficult.
Most of the candidates were hesitant in giving frank opinions and answer during personal interview.
Time constraint is one of the limiting factors.
Cost factor is also taken into consideration.

CHAPTER - 2



















RESEARCH METHODOLOGY

SOURCES OF DATA COLLECTION
Primary Data : Primary data was collected from the surveys (by visiting colleges), interviews.
Secondary Data: Secondary data was collected from Advertisements and websites.

STATISTICAL TOOLS ADOPTED
Tabulation
Pie chart
Bar chart






CHAPTER-3

REVIEW OF LITERATURE
Brief Introduction :
Recruitment refers to the process of attracting, screening, selecting, and onboarding a qualified person for a job. At
the strategic level it may involve the development of an employer brand which includes an 'employee offering'.

The stages of the recruitment process include: job analysis and developing a person specification; the sourcing of
candidates by networking, advertising, or other search methods; matching candidates to job requirements and
screening individuals using testing (skills or personality assessment); assessment of candidates' motivations and
their fit with organizational requirements by interviewing and other assessment techniques. The recruitment process
also includes the making and finalizing of job offers and the induction and on boarding of new employees.

RECRUITMENT PROCESS:
Formulating the Recruitment Policy
Organizing the Recruitment Activities
Estimating Manpower Requirements
Determining the Sources of Recruitment
Adopting Recruiting Methods
Reviewing Recruitment Program

Sources of recruitment



Recruitment process is done by visiting different colleges or by E-recruitment process examples-Naukari.com
,Timesjob.com.
The following Colleges were visited for the recruitment process:
1. A J College of Pharmacy , Chennai
2. CL Baid Metha College of Pharmacy , Thorapakkam, Chennai.

Advertisement in the form of pamphlets were distributed to different candidates for recruitment.

As a part of the Corporate Social Responsibility, they focus on creating Job opportunities for young boys from Rural
& Urban areas of Tamilnadu . For the posts of Pharmacy Trainee (B.Pharm and M.Pharm), Data Entry
Operator (Graduates), B.Pharm and M.Pharm and Graduates are considered in expanding their operations across
the country and to provide services.

1. Gross Salary per Month: Rs. 6,000 + Rs. 300 (B.Pharm and M.Pharm), Rs. 6,500 + Rs. 300 (Graduates)
Allowance with all Statutory Benefits.
2. Selected Candidates will be given 2 Months World class In house Training with free food &
accommodation.
3. Training includes:
Personality Training
Yoga Training
Telephone Handling
Computer Training
Attitude Training
Pharmacy Store Maintenance
Basic Pharmacy Training
Outdoor / Sports Training and others
4. Other Benefits :
Monthly Cash Incentives
Attractive Salary
Employee Provident Fund Benefits
Employee State Insurance Scheme
Employee Gratuity
Yearly Attendance Award
Free Medicines
Earned leave Encashment
Yearly Bonus
Birthday Gifts & Marriage Gifts
Service Hero Awards Gift Coupons


SIGNIFICANCE OF THE STUDY :-
The significance of the project is to analyze and find the factors, which satisfy the needs and wants of
various client organizations. This study deals with the topic Recruitment and Selection in the
organization and kind of different Selection procedures being followed in Selection of an individual into
the organization.
The important reason for studying the Recruitment and Selection procedure is to know the
recruitment practices undertaken by the organization. Recruitment process involves lot of work in getting
positive profiles or people. Recruiter uses many sources to understand the best source to identify the right
candidate; hence there arises a need to understand the best source to be opted for maximum efficiency and
to maximize productivity.