UNIVERSITY OF PRISTINA

FAKULTET TEHNICKIH NAUKA

DEPARTMENT OF ELECTROTEHNIC
SEMINAR PAPER:
ELECTRONIC MAIL
Milo Cvetkovi 2!"
Seminar Work Milo Cvetkovi 2/13
Me#to$ D$% Sl&vi'& S&vi'
2
CONTENT
!% INTRODUCTION TO ELECTRONIC MAIL.....................................................2
!%!% ELECTRONIC MAIL......................................................................................2
!%2% CREATION OF E(MAIL ADDRESS..............................................................3
!%"% E(MAIL ADDRESS...........................................................................................3
2% PRO)RAMS TO SENT AND RECIVE E(MAIL.................................................4
2%!% MICROSOFT OUTLOOK...............................................................................4
"%2% OUTLOOK E*PRESS.....................................................................................5
"%"% MO+ILLA THUNDER,IRD...........................................................................7
-% E(MAIL PROTOCOLS...........................................................................................8
-%!% IMAP PROTOCOL...........................................................................................8
-%2% POP" PROTOCOL...........................................................................................8
-%"% SMTP PROTOCOL..........................................................................................9
-%-% HTTP PROTOCOL..........................................................................................9
!% INTRODUCTION TO ELECTRONIC MAIL
In October 1971st computing expert Ray Tomlinson rote t!e "irst program
"or t!e exc!ange o" messages beteen to computers.
To#ay is unt!in$able it!out e%mail& it is a "orm o" mo#ern communication
an# "unctioning in t!e orl#. 'lectronic mail is certainly one o" t!e most commonly
use# ser(ice in t!e T)* + I* netor$. ,it! t!e explosi(e grot! o" t!e Internet& e%
mail in business communication is becoming a necessity.
It allos t!e user to compose a letter an# sen# a copy to in#i(i#uals or groups.
T!e secon# part o" t!e postal application allos users to rea# t!e letters t!ey recei(e#.
-lso& users !a(e t!e option to a## an e%mail .attac!ments. !ic! consist o" arbitrary
"iles. In a##ition to t!e postal system on your computer #irectly to t!e sen#er
establis!es a connection it! t!e postal system o" t!e recipient/s computer& protocol
#etermines t!at t!e sen#er can not #elete t!e message until t!e recipient !as recei(e# a
copy success"ully.
!%!% ELECTRONIC MAIL
'lectronic mail& commonly re"erre# to as email or e%mail& is a met!o# o"
exc!anging #igital messages "rom an aut!or to one or more recipients. 0o#ern email
operates across t!e Internet or ot!er computer netor$s. 1ome early email systems
re2uire# t!at t!e aut!or an# t!e recipient bot! be online at t!e same time& in common
it! instant messaging. To#ay/s email systems are base# on a store%an#%"orar#
mo#el. 'mail ser(ers accept& "orar#& #eli(er an# store messages. 3eit!er t!e users
nor t!eir computers are re2uire# to be online simultaneously4 t!ey nee# connect only
brie"ly& typically to an email ser(er& "or as long as it ta$es to sen# or recei(e messages.
'%mail& in its on rig!t& !as become one o" t!e most popular "orms o"
communicating it! ot!er people on t!e internet. -si#e "rom being able to sen#
personal notes& e%mail enables people to recei(e an# sen# #ocuments& programs&
pictures an# ot!er "iles.
0essage is sent to t!e recipient base# on !is email a##ress. 0essages can be
sent to one or multiple recipients at once. 1ent messages are store# in an recipient/s
mailbox& !o is on !is ser(er until t!ey are re2uire# "or a#mission to a local
computer. 5sing electronic mail are t!reatene# by "our p!enomena6 t!e bombing o"
messages& spam& ta$eo(er o" personal #ata an# (iruses.
'mail bombing is t!e intentional sen#ing o" large (olumes o" messages to a
target a##ress. T!e o(erloa#ing o" t!e target email a##ress can ren#er it unusable an#
can e(en cause t!e mail ser(er to cras!.
T!e term .spam. means sen#ing unante# messages t!at are use# to a#(ertise
a pro#uct or ser(ice. 1ince e%mail is practically "ree an# is a (ery inexpensi(e ay to
a#(ertise& !un#re#s o" millions o" suc! messages are sent #aily. ,ecause o" t!ese
messages netor$ can o"ten get to congestion.
!%2% CREATION OF E(MAIL ADDRESS
Seminar Work Milo Cvetkovi 2/13
'%mail a##resses can be create# in to ays. T!e "irst ay is to negotiate t!e
user name it! t!e internet pro(i#er. -not!er ay is to (isit ebsite o" one o" t!e
most "amous an# most popular pro(i#er 78a!oo& 9mail& :otmail& etc.;& complete t!e
application "orm an# create your "ree e%mail a##ress.
'%mail a##ress is public an# is gi(en only to people it! !om you ant to
be in touc!. ,it! email a##ress is alays going an# passor#. It/s a or# you use to
sign in an# go to your mailbox to rea# an# sen# e%mail. - passor# is a secret an# is
not gi(en to ot!ers. T!e passor# can be compare# it! t!e $eys to t!e !ouse. ,ea$
passor# is t!e one t!at !as a "e small letters or !as name o" user in it. <or a strong
passor# t!at you/ll remember& set a combination o" loercase& uppercase an#
numbers.
!%"% E(MAIL ADDRESS
-n email a##ress i#enti"ies an email box to !ic! email messages are
#eli(ere#. T!is article co(ers mo#ern internet email& but many earlier email systems
use# #i""erent a##ress "ormats.
'%mail a##ress "ormats are #i""erent "rom system to system. On t!e 9lobal
Internet a##resses !a(e a simple "orm t!at is easy to remember& suc! as6
u.milic@yahoo.com
!ere u.milic 7be"ore t!e = sing; is username and yahoo.com 7a"ter t!e = sing; is
#omain name.
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Seminar Work Milo Cvetkovi 2/13
2% PRO)RAMS TO SENT AND RECIVE E(MAIL
T!ere are se(eral programs !ic! are use# to sen# an# recei(e mail&
inclu#ing6
0icroso"t Outloo$
Outloo$ 'xpress
0o>illa T!un#erbir#
an# eac! o" t!ese programs !as a number o" tools an# "unctions.
2%!% MICROSOFT OUTLOOK
0icroso"t Outloo$ is a personal in"ormation manager "rom 0icroso"t&
a(ailable as a part o" t!e 0icroso"t O""ice suite. T!e current (ersion is 0icroso"t
O""ice Outloo$ 2?13 "or ,in#os an# 0icroso"t O""ice Outloo$ 2?11 "or 0ac.
-lt!oug! o"ten use# mainly as an email application& it also inclu#es a
calen#ar& tas$ manager& contact manager& note ta$ing& a @ournal an# eb brosing.
T!e process o" preparation an# sen#ing email is as "ollos6
1; On t!e toolbar& clic$ t!e New button it! t!e open message in#o in
!ic! e rite t!e message& e #etermine its topic an# a##ress it.
2; In t!e o! *lace t!e cursor an# rite e%mail o" t!e recipient.
3; In t!e Su"#ect! rite sub@ect o" t!e electronic message so t!at t!e
recipient $nos !at it is about in it.
4; In a large "iel# 7belo t!e Su"#ect; rite your message. -"ter t!at t!e
message is rea#y to sen#.
5; *ro(i#e# t!at e are connecte# to t!e Internet by clic$ing on t!e Send
button closes t!e in#o "or composing messages an# t!e message is
transmitte# to t!e Sent $tem%. 0essage is sent to t!e recipientAs
mailbox.
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Seminar Work Milo Cvetkovi 2/13
1. 0icroso"t Outloo$ main in#o
In or#er to c!ec$ incoming mail& clic$ t!e button Sent / &eceive in menu ool%&
an# i" e !a(e a ne mail in t!e inbox item appears "or eac! message. ,e rea#
message by selecting it an# text ill appear in t!e loer part. I" e ant to #elete a
message& e select it an# c!oose 'elete $ey it! t!e #elete# messages store# in t!e
'eleted $tem% "ol#er. To permanently #elete a message "rom t!e list& e select it in t!e
'eleted $tem% an# press t!e 'elete $ey& t!en ansere# in t!e a""irmati(e by clic$ing
(e%.
"%2% OUTLOOK E*PRESS
Outloo$ 'xpress is installe# automatically it! ,in#os. It is (ery similar to
0icroso"t Outloo$& but it !as "eer options.
T!e process o" preparation an# sen#ing e%mails6
1; On t!e toolbar& clic$ t!e New button it! t!e open message in#o in
!ic! e rite t!e message& e #etermine its topic an# a##ress it.
2; In t!e o! *lace t!e cursor an# rite e%mail o" t!e recipient.
3; In t!e Su"#ect! rite sub@ect o" t!e electronic message so t!at t!e
recipient $nos !at it is about in it.
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Seminar Work Milo Cvetkovi 2/13
4; In a large "iel# 7belo t!e Su"#ect; rite your message. -"ter t!at t!e
message is rea#y to sen#.
5; *ro(i#e# t!at e are connecte# to t!e Internet by clic$ing on t!e Send
button closes t!e in#o "or composing messages an# t!e message is
transmitte# to t!e )ut"o*. 0essage is sent to t!e recipientAs mailbox.
2. Outloo$ 'xpress main in#o
In or#er to c!ec$ incoming mail& clic$ t!e button Sent / &eceive in menu ool%&
an# i" e !a(e a ne mail in t!e inbox item appears "or eac! message. ,e rea#
message by selecting it an# text ill appear in t!e loer part. I" e ant to #elete a
message& e select it an# c!oose 'elete $ey it! t!e #elete# messages store# in t!e
'eleted $tem% "ol#er. To permanently #elete a message "rom t!e list& e select it in t!e
'eleted $tem% an# press t!e 'elete $ey& t!en ansere# in t!e a""irmati(e by clic$ing
(e%.
I" e ant to reply to a message in a simple ay in t!e inbox select t!e
message you ant to reply. *ress t!e button on t!e toolbar &e+ly an# t!at ill open a
ne message in#o& an# e ill see t!at a ne message is a##resse# to t!e original
sen#er 7no t!e recipient;.
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Seminar Work Milo Cvetkovi 2/13
"%"% MO+ILLA THUNDER,IRD
0o>illa T!un#erbir# is a "ree email application t!at/s easy to set up an#
customi>e % an# it/s loa#e# it! great "eatures. Basic "eatures o" T!un#erbir# are6
0o>illa T!un#erbir# lets you manage multiple *O* an# I0-* email
accounts.
- sel"%learning @un$ mail "ilter cans spam in 0o>illa T!un#erbir#&
!ic! can #etect scam messages as ell.
0ail (ies& "ree%"orm message tags an# "lexible "ilters let you organi>e
an# prioriti>e goo# mail easily.
0o>illa T!un#erbir# "in#s messages "ast an# lets you "ilter results
com"ortably by #ate& contact an# more.
8ou can run 0o>illa T!un#erbir# "rom a remo(able me#ium suc! as a
51B stic$.
0any extensions more allo 0o>illa T!un#erbir# to expan# its "eature
set 7it! a calen#ar& "or example; or impro(e usability.
3. 0o>illa T!un#erbir# main in#o
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Seminar Work Milo Cvetkovi 2/13
-% E(MAIL PROTOCOLS
It can be sai# t!at t!e protocol is met!o# "or pac$aging t!e in"ormation in a
"ormat suitable "or transmission beteen to netor$e# computers. T)* + I* Internet
*rotocol 1uite 7T)* pac$et + I* Internet protocol; is usually calle# T)* + I* 7t!e
names o" t!e to main stan#ar#s;. Cepen#ing on t!e species& t!e protocols !a(e
#i""erent applications. 1ome protocols pro(i#e t!e transmission o" electronic mail
beteen to computers using T)* as t!e transport protocol use# to retrie(e an e%mail
"rom t!e ser(er also using T)* as a transport& some are use# to #etermine !en t!e
pac$age ill be sent to t!e local netor$& !ile some allo you to locate& storage an#
#onloa# names "rom t!e #irectory ser(ice.
T!ere are a number o" #i""erent protocols& an# t!e most common are6
$nternet Me%%a,e -cce%% .rotocol 7$M-.;4
.o%t )//ice .rotocol 3 7.).3;4
Sim+le Mail ran%/er .rotocol 7SM.;4
0y+er e*t ran%/er .rotocol 70.;4
-%!% IMAP PROTOCOL
I0-* 7Internet 0essage -ccess *rotocol; D Is a stan#ar# protocol "or
accessing e%mail "rom your local ser(er. I0-* is a client+ser(er protocol in !ic! e%
mail is recei(e# an# !el# "or you by your Internet ser(er. -s t!is re2uires only a small
#ata trans"er t!is or$s ell e(en o(er a slo connection suc! as a mo#em. Only i"
you re2uest to rea# a speci"ic email message ill it be #onloa#e# "rom t!e ser(er.
8ou can also create an# manipulate "ol#ers or mailboxes on t!e ser(er& #elete
messages etc.
-%2% POP" PROTOCOL
*O* 7*ost O""ice *rotocol 3; protocol pro(i#es a simple& stan#ar#i>e# ay "or
users to access mailboxes an# #onloa# messages to t!eir computers.
,!en using t!e *O* protocol all your e%mail messages ill be #onloa#e#
"rom t!e mail ser(er to your local computer. 8ou can c!oose to lea(e copies o" your e%
mails on t!e ser(er as ell. T!e a#(antage is t!at once your messages are #onloa#e#
you can cut t!e internet connection an# rea# your e%mail at your leisure it!out
incurring "urt!er communication costs. On t!e ot!er !an# you mig!t !a(e trans"erre#
a lot o" message 7inclu#ing spam or (iruses; in !ic! you are not at all intereste# at
t!is point.
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Seminar Work Milo Cvetkovi 2/13
-%"% SMTP PROTOCOL
10T* 71imple 0ail Trans"er *rotocol; protocol is use# by t!e 0ail Trans"er
-gent 70T-; to #eli(er your e%mail to t!e recipient/s mail ser(er. T!e 10T* protocol
can only be use# to sen# emails& not to recei(e t!em. Cepen#ing on your netor$ +
I1* settings& you may only be able to use t!e 10T* protocol un#er certain con#itions
7see incoming an# outgoing mail ser(ers;.
-%-% HTTP PROTOCOL
:TT* protocol is not a protocol #e#icate# "or email communications& but it
can be use# "or accessing your mailbox. -lso calle# eb base# email& t!is protocol
can be use# to compose or retrie(e emails "rom an your account. :otmail is a goo#
example o" using :TT* as an email protocol.
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Seminar Work Milo Cvetkovi 2/13
LITERATURE
E1F .Business In"ormatics. *ro".. Cr.. 3i$ola Braci$a& )aca$ 2??9
E2F Cennis Gones6 .*rimer "or t!e Internet.& )'T& 2??2
E3F Couglas '. )omer6 .3etor$ )onnection T)* + I*& *rinciples& *rotocols& an#
-rc!itecture.& )'T 2??2
n#
E4F Brian Homar6 .T)* + I*.& )omputer Iibrary& 2??2.
E5F Jarious aut!ors6 .*) :an#boo$.& JBK& 2???.
ELF Brian 5n#er#a!l an# '#ar# ,illet6 .Internet bible.& JBK& 2???.
E7F Jarious aut!ors6 .,in#os 2??? 1er(er.& )'T& 2??1.
E8F Gournal .0icro. 0icro Boo$.
E9F T!e maga>ine .)O0.& )O0.
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