Amanda S.

Williams
3802 Williams Trace Dr., Bryan, TX 77808
(979) 255-2112; mandyswilliams@gmail.com
Education
Henderson High School-Henderson, TX
Centenary College of Louisiana-Shreveport, LA
B.A. in English, May 2002
Objective
To obtain a position in the job market that allows me to implement the skills acquired during the years
of my higher education experience and previous work experience. I wish to find a position that suits
my character and personality, allowing me to draw on my attributes to the benefit of my employer and
co-workers.
Professional Experience
College Station Medical Center (CSMC)-Senior Circle Advisor January 2009-Present
The Senior Circle Advisor leads and grows a Senior Circle chapter that promotes health, wellness and
lifestyle opportunities for adults age 50 and better, and at the same time, positions CSMC and its
affiliated physicians as healthcare providers of choice.
Leadership/Management:
Plan, organize, and implement communications and activities to generate and sustain
membership, participation and retention; to support hospital business and marketing goals;
and to increase positive PR for the hospital.
Design & implement activities that meet Senior Circle Association (SCA) standards, support
the hospitals business plan, and are personalized to local members preferences.
Develop an annual plan (recruitment & retention & key service line promotion) and budget.
Meet or exceed annual total active membership goal (recruitment & retention).
Use Senior Circle program components to support physician satisfaction & volumes.
Develop and manage Senior Circle Ambassador program.
Served as Seniors EXPO chairperson in fall/spring of 2011-2014
Served as committee member of Seniors EXPO in spring/fall of 2009-2011
Public Relations:
Negotiate, manage and promote local merchant discount program.
Ensure standard in-hospital benefits are provided consistently to members.
Market Senior Circle internally and externally via comprehensive & creative marketing
mediums, including community newsletter, employee newsletter and orientations, news
releases & PSAs, voice on-hold messages, advertising, hospital website, speakers bureau
engagements, etc.
Promote positive relationships by applying customer relations standards.
Promote local and national benefits and resources.
Make rounds in the hospital on admitted members and visit non-members seniors 50+
whenever possible.
Communication:
Keep CEO and SCA updated on chapter progress.
Provide requested information to SCA national headquarters.
Publish & mail a Quarterly Circle News newsletter with a 3-month calendar of events (using
Adobe software). Implemented the Constant Contact system with Senior Circle in order to
have another method of sharing activities and opportunities in addition to the quarterly
newsletter.
Mail Senior Circle membership cards and Senior Circle membership handbooks.
Record Keeping:
Maintain required member records, reports and files.
Process applications accurately and timely.
Process membership check and online payments in a timely manner.
Maintain proficiency with member database (AS400).
Maintain detailed records of Senior Circle trip payments.
College Station Medical Center, Healthy Woman Coordinator January 2011-Present
The Healthy Woman Coordinator leads and grows a Healthy Woman chapter designed to serve as a
powerful tool for strengthening the hospitals relationship with women age 25-64. The programs
mission is to empower women with the knowledge and confidence to make informed health care and
well-being decisions for themselves and their loved ones.
Many of the duties and responsibilities are in line with Senior Circle responsibilities; however, the
goal is to serve and recruit a different age demographic. One of my major projects was the
development and execution of Healthy Womans five year anniversary event with keynote speaker
Elizabeth Smart. Additional details provided upon request.
Talbots, Assistant Store Manager 2005-2009
Assists the Store Manager and assumes all responsibilities for store operations in her absence.
Responsible for sales volume, outstanding customer service and visual presentation, maximizing
profits by controlling expenses and protecting company assets. Supports the Manager and performs in
an entrepreneurial, resourceful, assertive and creative manner, operating in the best interest of the
company. Leads by example and, under the supervision of the Store Manager, maintains a cohesive,
dedicated staff through communication, training and individual accountability.
Supervised the growth and development of the store through two of the Store Managers
maternity leaves.
Implemented various marketing events both in store and in the community.
Henderson Independent School District, English Teacher 2002-2004
Taught English I and II students curriculum designed by the English department to prepare them for
graduation into the work force and higher education and performed all other duties as assigned.
Skills
Proficient with Constant Contact, Adobe InDesign and Photoshop, Microsoft Word (Word,
Excel, PowerPoint, Outlook). Certified in Texas to teach ELA, grades 4-8.
Professional References
Russell Mariott, Director of Business Development & Marketing at College Station Medical Center
(979) 764-5213; russell.mariott@csmedcenter.com
Shelby Pulverenti, Manager of Marketing at Memorial Hermann Health System
(979) 571-7645; shelby.pulverenti@gmail.com
Personal References
Joanne Patranella, former Advertising Manager at The Eagle, Bryan, TX
(979) 229-3578; patranellajoanne@yahoo.com
Aron Collins, Owner of Comfort Keepers of Bryan/College Station, TX
(979) 764-3076; aroncollins@comfortkeepers.com