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TD Go Card Guide
Card opening
and usage
Account Owners (parents) and Cardholders (teens) can activate the card and create a Personal
Identication Number (PIN) by calling Customer Service at 1-855-219-8050 or connecting to
tdbank.com/tdgocard. In addition, you can set up alerts, add cash back access and give family
and friends access to add funds. The Account Owner can load funds onto the card either by
phone, online, or direct deposit.
Using your card
Initial load amount
$20.00 Minimum
$500.00 Maximum
Reload amounts
No minimum reload
$500.00 Maximum per day
$3,000 Per 30 days
Maximum balance at any time $2,000.00
Purchase amount limit Up to $2,000.00 Per transaction
ATM withdrawal and/or cash access at
point of sale
Up to $60.00 Per week
Fees
Card enrollment fee $4.95
Load fee
$1.00 TD Bank Debit or Credit Card
$0.00 Direct deposit
Monthly fee $0.00
Point of sale transaction fee $0.00 Signature, PIN and decline fees
International transaction fee 3% Of transaction amount
Inactivity fee
$2.50 After 12 months of inactivity. The Inactivity
fee is a monthly fee that begins on the rst day
of the 13th month from the last activity date. The
Inactivity fee will reduce the card balance and may
consume the balance before the Good Thru date
printed on the card.
ATM fees: domestic & international
$0.00 For each withdrawal and balance inquiry
conducted at TD ATMs in the U.S. and Canada
$3.00 For each withdrawal and balance inquiry
conducted at a non-TD ATM. The institution that
owns the terminal (or network) may assess a fee
(surcharge) at the time of your transaction, including
balance inquiries.
$0.00 TD and non-TD ATM decline fee
Customer service fee
$0.00 Phone and online. Customer service is available
by calling us at 1-855-219-8050 or connecting to
tdbank.com/tdgocard (not available in Store).
The TD Go Card is a reloadable prepaid card that is safe, convenient and more secure than carrying cash.
Its perfect for teens and young adults because they cant spend more than the balance on the card. Weve created this easy
to follow outline of services, fees and policies to help you understand how the TD Go Card works.
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TD Go Card Guide
Card opening
and usage
(continued)
Fees (contd)
Card replacement fee
$5.00
Expedited card replacement fee
$25.00
Online statement fee
$0.00 For 24 months of online history
Paper statement fee
$5.00 Paper statements can be provided
upon request
Card information
FDIC insured Yes
Pays interest No
TD Bank Bill Pay service
Not available However, the TD Go Card can
be used for online purchases and third-party bill
payments.
Reload at any retailer Not available
Overdraft
information
Overdrafts are not applicable. Therefore there are no overdraft fees.
Processing policies
When funds deposited to your card
are available
Funds loaded to a TD Go Card using a
TD Bank Debit or Credit Card
Generally the same Business Day
Funds loaded to a TD Go Card using direct
deposit from another bank
Generally 2-3 Business Days (amount of time it
takes to receive transfer from another bank)
This represents our general policy. Some
restrictions may apply. For specic details, please
see the TD Go Card Terms & Conditions.
Business Day A Business Day is a non-federal holiday weekday.
Card
support
In addition to the benets provided by TD Bank, your card will allow you to
access Visa Buxx Services which include:
Purchase Security
Roadside Dispatch
Travel and Emergency Assistance
Please see the TD Go Card Terms & Conditions for more details and applicable fees.
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TD Go Card Guide
Dispute resolution
Settle Merchant Disputes. If you have a dispute over the quality of goods or services, rst contact
the merchant directly to settle the transaction in question. If you are unsuccessful in resolving the issue
with the merchant or for all other disputes, call Customer Service toll-free at 1-855-219-8050.
Customer support
If your TD Go Card is lost or stolen, Customer Service should be contacted immediately in
order to minimize losses. To close or temporarily suspend your TD Go Card, connect to
tdbank.com/tdgocard or call Customer Service at 1-855-219-8050.
Some merchants such as restaurants, gas stations and hotels may require an amount greater than the
purchase amount to cover things like tips. If your balance isnt enough to cover this additional amount,
your transaction may be declined. For more information, please see the Frequently
Asked Questions.
If you have questions please call 1-855-219-8050. For your convenience, this number is also displayed
on the back of the card. Customer Service Representatives and the website are available 24 hours a
day, 7 days a week. In addition, the TD Go Card Terms & Conditions govern the TD Go Card. Please
refer to them for complete details.
| 2014 Visa U.S.A. Inc.