Course Syllabus OB 6307.

0G1
School of Management The University of Texas at Dallas | Course Info | Tech Requirements | Access & Navigation | Communications | Resources | Assessments | Academic Calendar | Scholastic Honesty | Course Evaluation | UTD Policies |

Course Information
Course Course Number/Section Course Title Term and Dates OB 6307.0G1 HUMAN RESOURCE MANAGEMENT SUMMER 2009 (MAY 26 – August 12)

Professor Contact Information Professor Office Phone Email Address Office Location Online Office Chat Hours Other Information Orlando C. Richard, Ph.D. 972-883-4073 pretty@utdallas.edu SM 4.413 By request. Registered students login to WebCT course and use course mail tool to contact instructor

About the Instructor Dr. Orlando Richard is Associate Professor in the OSIM Area of the School of Management at UTD. He holds a Ph.D. in Business Administration from The University of Kentucky. His research interests include strategic human resource management, workforce diversity, and corporate mentoring relationships. He has published over two dozen articles in these areas. Course Pre-requisites, Co-requisites, and/or Other Restrictions Pre-requisite: OB 6301 or consent of instructor. Course Description and Objectives This course will provide a generalist approach to the field of human resource management (HRM) with a heavy emphasis on the strategic role of the human resource management function. We will be examining broad topic areas of the global aspects of HRM, selection, performance appraisal, training, compensation, and labor relations using a strategic approach. We will investigate how each of these areas relates to one another as well as to the essence of the business goals, objectives, and mission. This knowledge will be obtained through lectures, readings, videos, and in-depth critical thinking exercises. Since many companies are moving from more bureaucratic structures to more participation-based ones, it is essential for you to constantly gain experience in working with others to conduct work. Therefore, group work and collaboration will be necessary for success in this course.

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Required Textbooks and Materials Required Texts: Bernardin, J.H. 2007. 4th Edition. Human Resource Management: An Experiential Approach. Irwin: McGraw-Hill. Textbooks and some other bookstore materials can be ordered online through MBS Direct Virtual Bookstore or Off-Campus Books online ordering site. They are also available in stock at the UTD Bookstore and Off-Campus Books. Required Article for Team Project: Miles, R.E., & Snow, C.C. 1984. Designing Strategic Human Resource Systems, Organizational Dynamics, 16: 36-52. Students are strongly encouraged to review various on-line and published sources on human resource management. UTD offers an excellent library with subscriptions to an invaluable array of business databases, journals, and other media that can be accessed on-line by students. Students may remotely access the UTD Library Reference database. See information at: http://www.utdallas.edu/library/distlearn/disted.htm and also: http://www.utdallas.edu/library/askalib/askalib.htm. Top

Technical Requirements
In addition to a confident level of computer and Internet literacy, certain minimum technical requirement must be met to enable a successful learning experience. Please review the important technical requirements and the web browser configuration information. Top

Course Access and Navigation
This course was developed using a web course tool called WebCT. It is to be delivered entirely online. Students will use their UTD NetID account to login to the course at UTD Galaxy: http://galaxy.utdallas.edu, or at http://webct6.utdallas.edu. Please see more details on course access and navigation information. To get started with a WebCT course, please see the Getting Started: Student WebCT Orientation. UTD provides eLearning technical support 24 hours a day/7 days a week. The services include a toll free telephone number for immediate assistance (1-866-588-3192), email request service, and an online chat service. The UTD user community can also access the support resources such as self-help resources and a Knowledge Base. Please use this link to access the UTD eLearning Support Center: http://www.utdallas.edu/elearninghelp. Top

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Communications
This WebCT course has built-in communication tools which will be used for interaction and communication. Some external communication tools such as regular email and a web conferencing tool may also be used during the semester. Please see more details about communication tool information. Another communication tool available to students is live voice chat in the 3D virtual world of Second Life. Instructions for accessing the UTD SOM Island in Second Life can be found at http://som.utdallas.edu/somResources/eLearning/faculty/secondLife.php A course bulletin board, the Discussion, allows the asynchronous communications among all course participants. Please see ‘Participation’ under the Student Assessment section below. You can use course Mail tool to communicate privately with instructor and classmates. The Chat tool can be used for real time communication among course participants. Teams may schedule team web conferences using Adobe Connect Pro. Please find web conferencing info and conference scheduling procedures under communication tool information. Please use the “Discussion” link to post your comments/questions regarding any particular week’s discussion topic/room in that topic’s own link. Also, use the “Discussion” link’s “Main” topic area for any general comments/ questions about the course. Try not to mix the two! Interaction with Instructor: Instructor will communicate with students mainly using course Discussion and Mail tools. Students may send personal concerns or questions to the instructor using course Mail function. Do not contact the Instructor and teaching assistant or submit assignments using the external utdallas.edu e-mail account. Instructor will reply to student Mails or Discussion board messages within 3 working days under normal circumstances. The instructor generally does not access the course on the weekends. Please keep up with the calendar to see dates when the instructor will not be available. Top

Student Resources
The following university resources are available to students: UTD Distance Learning: http://www.utdallas.edu/oee/distance/students/cstudents.htm McDermott Library: Distance Learners (UTD students who live outside the boundaries of Collin, Dallas, Denton, Rockwall, or Tarrant counties) will need a UTD-ID number to access all of the library’s electronic resources (reserves, journal articles, ebooks, interlibrary loan) from off campus. For UTD students living within those counties who are taking online courses, a Comet Card is required to check out materials at the McDermott Library. For more information on library resources go to http://www.utdallas.edu/library/distlearn/disted.htm Top

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Student Assessments
Grading Information Weights ASSIGNMENTS Individual (70%) Individual Assignment Exercises (3 assignments at 4 points each) First Term Exam Second Term Exam Discussion Room Participation (4 assignments at 3 points each) Team (30%) Assignment 1 Assignment 2 Assignment 3 Total Grading criteria Scaled Score 90-100 80-89 70-79 Less than 70 Accessing Grades Students can check their grades by clicking “My Grades” under Course Tools after the grade for each assessment task is released. Course Policies Make-up exams Make-up exams will not be granted unless there is certain special circumstance. Late Work Not accepted Class Participation/Attendance Students are required to login regularly to the online class site. The instructor will use the tracking feature in WebCT to monitor student activities. Students are also required to Letter Equivalent A B C F 10 10 10 100 12 23 23 12 POINTS

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participate in all class activities such as discussion board activities, chat or conference sessions and group projects. Virtual Classroom Citizenship The same guidelines that apply to traditional classes should be observed in the virtual classroom environment. Please use proper netiquette when interacting with class members and the professor. The grades will be based on the following: EXAMS There are two online exams. Each exam will have 50 multiple-choice and/or fill-in-the-blank type questions. These exams will include listed chapters as well as any other lecture materials provided outside of the assigned text. Cases will not be covered in the exams. Students are required to complete these two timed online exams on the honor system. The Second Term Exam will NOT be comprehensive. The exams will be posted on the dates marked under "Due dates." Students will have 85 minutes to answer 50 multiple-choice questions during each exam. Students can choose to take the exam at any time over the given two-day period but will have only one chance to have access to the exam to complete it. Once you start the exam, exiting it for whatever purpose will exhaust your chance. So, please arrange your time accordingly before you start when you know you can finish it without any disturbance. The instructor reserves the right to change the system of examination and evaluation for the entire class if the honor system procedures do not function as expected. These two exams (First Term Exam and Second Term Exam) will be released under the “Exams” link on the course menu within the course site. You can click the exam name link to gain access to it. Read and follow the on-screen instructions for the exam. Again, please note that only one attempt is allowed for each exam and it is available only during the time specified. After an exam is graded and released for reviewing, you may go back to the Exams page and click the “View score” button of the exam to review the results and any feedback. INDIVIDUAL ASSIGNMENTS – CRITICAL THINKING APPLICATIONS Answers are to be submitted on or before an application respective due-date indicated in above course schedule of questions (will be posted under its own link) for each case (from the textbook under their respective chapters). Your answers for each critical thinking application submitted should be 1-2 single spaced pages (per exercise, not per question, of course). Please use a font size of 12, not smaller. Your answers do not have to have a cover page. I have selected certain applications from the textbook. Each student is expected to upload a written response to the application by the “due date” indicated in the above matrix. These will be graded and feedback will be given to the students. IMPORTANT:

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Please emphasize human resource content and clarity in writing. I would like for you to BOLD all human resource management concepts. Students are expected to submit papers that do not have spelling errors and are grammatically correct. Misunderstanding of your analyses due to spelling or grammatical errors will cause deductions in your grade. It is not the instructor’s responsibility to either correct such errors, or try to make sense out of comments containing such errors. The instructor will start grading the applications only after the due-date for that exercise and will ensure that students get their grades and their feedback within two weeks.

TEAM PROJECT
Groups of no more than 5 students will work on the following specified assignment. Background. During the semester you will have three related assignments. These assignments require developing an in-depth understanding of the relationship between the goals of a business and the human resource management policies and practices. First, you must find a business that will allow you to interview them in depth about their business and human resource strategies and allow access to their personnel policies and practices (e.g., employee handbooks, selection devices). This business may be small or large and can be a current or previous employer. If necessary, you may guarantee this business anonymity, in that I will not need to know the name or the business or other identifying information. Assignment 1. In this assignment you will describe the business strategy of the firm you have selected. You will provide background information on the nature of the business, the size of the business, and its competitive environment. Some firms will have a clearly articulated mission statement. For these firms, you will need to determine if what they preach is consistent with what they practice. Other firms may have no concrete idea of their business strategy. You will need to discern their business strategy from how they operate as a company In either case, your assignment is to build a case to conclude whether their current practices are innovative (prospectors), focus on costs (defenders), have elements of both (analyzers), or complete lack a strategy (reactors). The top half of Exhibit 3 in the Miles and Snow reading provides an outline of the characteristics of the various business strategies. You should provide specific examples to strengthen your case and draw a clear conclusion at the end of the paper. The body of the paper should be 2-3 single spaced pages of 12 characters per square inch. (Please comply with the spirit of this request) Assignment 2. This assignment is similar to the first assignment but now you will describe the firm’s human resource system. You should thoroughly detail what the firm is doing in terms of HR planning, staffing and selecting, appraising, compensating, training, and developing. The bottom half of Exhibit 3 in the Miles and Snow reading will be useful for guiding you through the options. At the end of the assignment, I want you to conclude the type of human resource strategy they follow (e.g., prospector, defender). This paper will be restricted to 4 single spaced pages. Use the same guidelines as before on the font.

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Assignment 3. Strategic Alignment: You need to assess whether or not there is consistency between the firm’s human resource practices. Which practices work together, which ones conflict? Determine whether the conflicts are major or minor. Doe fit generally exist between the organization’s business objectives and their human resource strategy? Where do conflicts exist? Where is their alignment? Make a list of recommendations that suggest where the firm could modify their human resource practices and/or business strategy and bring things into alignment. Keep this assignment within 4 single spaced pages according to earlier guidelines regarding font Teams: Teams will be assigned at the beginning of the class and will be announced under Announcements. The instructor may also use a group sign-up sheet to form groups for group assignments or projects. A private discussion area will be set up on the discussion board for internal group communications. A group chat room can also be created for each group to use. A web conference system is available for use. Teams can schedule a live web conference for team work. Please see communication tool information for instructions on making a reservation and other web conference information. Meeting spaces have also been set up on the UTD SOM Island in the 3D virtual world of Second Life. Instructions for accessing the island can be found at http://som.utdallas.edu/somResources/eLearning/faculty/secondLife.php INDIVIDUAL DISCUSSION PARTICIPATION Participation is based on your contributions to discussion assignments per syllabus that will be posted by the instructor. Each student will be given a grade for participation based on the quantity and quality of posting questions/comments in the "Discussions" section that are relevant to that week’s assignment. Each week’s Discussion Topic will be locked on the last day of that week’s session. Please observe the relevant topics of the week, and its respective due-date to post your questions/comments accordingly. Timely and relevant questions/comments will count towards your participation average as much as the quantity of comments as well. “Me too” type postings do not receive credit. Please keep in mind that although this is an online course, the students are expected to spend as much time for online discussions as their on-campus peers do. It is not possible for the instructor to monitor all chat sessions so these will not be counted toward your participation grade, though they may be very helpful to students in sharing thoughts and comparing ideas about the course content. Discussion Room Assessment: 0 posts/assignment = 0% 1 post/assignment = 50% 2 post or response/assignment = 100% Do not post more than 2 times per assignment under each discussion room. Students are welcome to continue discussions among themselves in the Student Lounge area. DUE DATES: Students will have till 11:55 P.M. (U.S. Central Time Zone) of the day of each assignment’s due-date to submit their answers. Late submissions and make-up exams are NOT allowed. NO EXCEPTIONS!

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ALL WRITTEN ASSIGNMENT SUBMISSIONS: When you submit a written response by using the “Assignment” tool, please ensure it is an MS Word or Power-Point documents with a simple file name and ‘.doc’ or ‘.ppt” extension, no space or special characters. Follow the on-screen instructions to upload your response and submit it on that particular assignment’s own link. Please note: each assignment link will be deactivated after the ‘due-date’ period. After your submission is graded, you may click each assignment’s “Graded” tab to check the grade and the feedback from the instructor. For the team project assignment, one group member will submit the assignment for the group and all group members will be able to view the results and feedback once it’s been graded. Top

Academic Calendar
Week 0 Dates 5/26 Chapters & lectures; Group assignment titles Course Access and SelfOrientation Group/individual assignment Due date details Self-introduction Identifications of groups for team assignments 1, 2, and 3

1

5/26 Mon.

Chapter 1: Strategic HRM in a Changing Environment

1) Individual Assignment 1: Critical Thinking Application 1-C: Resolution: Close down Intro to HRM (audio and slides) the HR department Chapter 2: The role of globalization in HR policy and practice Lecture (audio and slides) View Sample Assignment 3 View Trust Travels Video 2) Individual Assignment 2: Critical Thinking Application 2-B: International HR: How about a Cuppa? 1) With your instructor’s approval, select a company to critique their human resource management for Team Assignment 1, 2, and 3 (see Team Project)

Sun 5/31

2

6/1

6/7

3

6/8

Chapters 4 and 14: Work 1) Individual Assignment 3: Analysis and Design: Employee Exercise 1-1: An interview with Safety and Health a HR Specialist: Part A only. Submit 2-pages single spaced Lectures (audio and slides) in report format Chapters 5 and 7: Performance Management and Appraisal: Human Resource Planning and Recruitment Lectures (audio and slides) 1) Discussion Room 1: Critical Thinking Application 7-B: The role of mystery shoppers in performance appraisal. 2) Team Assignment 1 due (see Team Project instructions

6/14

4

6/15

6/21

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for submission) View Strategic Human Resource Management Video 5 6 6/22 6/29 First Term Exam Chapters 6: Personnel Selection Lecture (audio and slides) (Chapters 1, 2, 4, 5, 7, 14) 1) Discussion Room 2: Critical Thinking Application 3.AB: Are Dreadlocks Protected under Title VII?Allegations of Religious Discrimination 6/27 –6/28

7/5

7

7/6

Chapters 8 and 9: Training and Development; Career Development Lectures (audio and slides) View Succession Planning at 3M Video 7/12

8

7/13

Managing Diversity Mini-Lecture Lecture (audio and slides) View Movie: Remember the Titans starring Denzel Washington

1) Discussion Room 3: Movie 1) Team Assignment 2 due (see Team Project instructions for submission.)

7/19

9

7/20

Assignment 2 Team Work View HR in Alignment Video

7/26 10 7/27 Chapter 10: Direct and Indirect 1) Read Chapter 11 for Compensation, Discussion Room 4: Critical Thinking Application 10.A: Lecture (audio and slides) Defending Corporate Executive Pay Chapter 12: Managing the Employment Relationship

8/2

11

8/3

1) Team Assignment 3 due (see Team Project instructions for submission.) 2) Individual evaluation of team 8/9 members

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12

8/98/10

Second Term Exam

(Chapters 6, 8-10, 12)

8/9-8/10

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Scholastic Honesty
Each student in this course is expected to exercise independent scholarly thought, expression and aptitude. This information is provided to assist you in developing and maintaining academic integrity while seeking scholastic success. General Comments: • All academic exercises (including assignments, essays, laboratory experiments and reports, examinations, etc.) require individual, independent work. Any exception(s) will be clearly identified. • Be sure your name or identifying number is on your paper. • Complete and turn in academic exercises on time and in the required format (hardcopy, electronic, etc.). • Retain confirmation of document delivery if submitted electronically. • Retain all research notes and drafts until the project or assignment has been graded. • Obtain written authorization from your instructor prior to submitting a portion of academic work previously submitted for any academic exercise. (This includes an individual or team project submitted for another course or at another school.) Essays and Significant Papers: Be prepared • To present periodic drafts of work in process • To correctly and completely reference all sources of information using the citation format prescribed by American Psychological Association (APA). • To turn your completed assignment in timely and in the prescribed manner (electronic, hardcopy, etc.) All episodes of suspected scholastic dishonesty will be reported according to University policy. Students who violate University rules on scholastic dishonesty are subject to disciplinary penalties, including the possibility of failure in the course and/or dismissal from the University. Since such dishonesty harms the individual, all students and the University, policies on scholastic dishonesty will be strictly enforced. Penalties that may be assessed for scholastic dishonesty may be reviewed at http://www.utdallas.edu/judicialaffairs/documents/UT-DallasTitle-V-Chapter-49.pdf Top

Course Evaluation
As required by UTD academic regulations, every student must complete an evaluation for each enrolled course at the end of the semester. An online instructional assessment form will be made available for your confidential use. Please look for the course evaluation link on the course Homepage towards the end of the course.

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University Policies
Student Conduct & Discipline The University of Texas System and The University of Texas at Dallas have rules and regulations for the orderly and efficient conduct of their business. It is the responsibility of each student and each student organization to be knowledgeable about the rules and regulations which govern student conduct and activities. General information on student conduct and discipline is contained in the UTD publication, A to Z Guide, which is provided to all registered students each academic year. The University of Texas at Dallas administers student discipline within the procedures of recognized and established due process. Procedures are defined and described in the Rules and Regulations, Board of Regents, The University of Texas System, Part 1, Chapter VI, Section 3, and in Title V, Rules on Student Services and Activities of the university’s Handbook of Operating Procedures. Copies of these rules and regulations are available to students in the Office of the Dean of Students, where staff members are available to assist students in interpreting the rules and regulations (SU 1.602, 972/883-6391). A student at the university neither loses the rights nor escapes the responsibilities of citizenship. He or she is expected to obey federal, state, and local laws as well as the Regents’ Rules, university regulations, and administrative rules. Students are subject to discipline for violating the standards of conduct whether such conduct takes place on or off campus, or whether civil or criminal penalties are also imposed for such conduct. Academic Integrity The faculty expects from its students a high level of responsibility and academic honesty. Because the value of an academic degree depends upon the absolute integrity of the work done by the student for that degree, it is imperative that a student demonstrate a high standard of individual honor in his or her scholastic work. Scholastic dishonesty includes, but is not limited to, statements, acts or omissions related to applications for enrollment or the award of a degree, and/or the submission as one’s own work or material that is not one’s own. As a general rule, scholastic dishonesty involves one of the following acts: cheating, plagiarism, collusion and/or falsifying academic records. Students suspected of academic dishonesty are subject to disciplinary proceedings. Plagiarism, especially from the web, from portions of papers for other classes, and from any other source is unacceptable and will be dealt with under the university’s policy on plagiarism (see general catalog for details). This course will use the resources of turnitin.com, which searches the web for possible plagiarism and is over 90% effective. Email Use The University of Texas at Dallas recognizes the value and efficiency of communication between faculty/staff and students through electronic mail. At the same time, email raises some issues concerning security and the identity of each individual in an email exchange.

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The university encourages all official student email correspondence be sent only to a student’s U.T. Dallas email address and that faculty and staff consider email from students official only if it originates from a UTD student account. This allows the university to maintain a high degree of confidence in the identity of all individual corresponding and the security of the transmitted information. UTD furnishes each student with a free email account that is to be used in all communication with university personnel. The Department of Information Resources at U.T. Dallas provides a method for students to have their U.T. Dallas mail forwarded to other accounts. Withdrawal from Class The administration of this institution has set deadlines for withdrawal of any college-level courses. These dates and times are published in that semester's course catalog. Administration procedures must be followed. It is the student's responsibility to handle withdrawal requirements from any class. In other words, I cannot drop or withdraw any student. You must do the proper paperwork to ensure that you will not receive a final grade of "F" in a course if you choose not to attend the class once you are enrolled. Student Grievance Procedures Procedures for student grievances are found in Title V, Rules on Student Services and Activities, of the university’s Handbook of Operating Procedures. In attempting to resolve any student grievance regarding grades, evaluations, or other fulfillments of academic responsibility, it is the obligation of the student first to make a serious effort to resolve the matter with the instructor, supervisor, administrator, or committee with whom the grievance originates (hereafter called “the respondent”). Individual faculty members retain primary responsibility for assigning grades and evaluations. If the matter cannot be resolved at that level, the grievance must be submitted in writing to the respondent with a copy of the respondent’s School Dean. If the matter is not resolved by the written response provided by the respondent, the student may submit a written appeal to the School Dean. If the grievance is not resolved by the School Dean’s decision, the student may make a written appeal to the Dean of Graduate or Undergraduate Education, and the deal will appoint and convene an Academic Appeals Panel. The decision of the Academic Appeals Panel is final. The results of the academic appeals process will be distributed to all involved parties. Copies of these rules and regulations are available to students in the Office of the Dean of Students, where staff members are available to assist students in interpreting the rules and regulations. Incomplete Grade Policy As per university policy, incomplete grades will be granted only for work unavoidably missed at the semester’s end and only if 70% of the course work has been completed. An incomplete grade must be resolved within eight (8) weeks from the first day of the subsequent long semester. If the required work to complete the course and to remove the incomplete grade is not submitted by the specified deadline, the incomplete grade is changed automatically to a grade of F. Disability Services

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The goal of Disability Services is to provide students with disabilities educational opportunities equal to those of their non-disabled peers. Disability Services is located in room 1.610 in the Student Union. Office hours are Monday and Thursday, 8:30 a.m. to 6:30 p.m.; Tuesday and Wednesday, 8:30 a.m. to 7:30 p.m.; and Friday, 8:30 a.m. to 5:30 p.m. The contact information for the Office of Disability Services is: The University of Texas at Dallas, SU 22 PO Box 830688 Richardson, Texas 75083-0688 (972) 883-2098 (voice or TTY) Essentially, the law requires that colleges and universities make those reasonable adjustments necessary to eliminate discrimination on the basis of disability. For example, it may be necessary to remove classroom prohibitions against tape recorders or animals (in the case of dog guides) for students who are blind. Occasionally an assignment requirement may be substituted (for example, a research paper versus an oral presentation for a student who is hearing impaired). Classes enrolled students with mobility impairments may have to be rescheduled in accessible facilities. The college or university may need to provide special services such as registration, note-taking, or mobility assistance. It is the student’s responsibility to notify his or her professors of the need for such an accommodation. Disability Services provides students with letters to present to faculty members to verify that the student has a disability and needs accommodations. Individuals requiring special accommodation should contact the professor after class or during office hours. Religious Holy Days The University of Texas at Dallas will excuse a student from class or other required activities for the travel to and observance of a religious holy day for a religion whose places of worship are exempt from property tax under Section 11.20, Tax Code, Texas Code Annotated. The student is encouraged to notify the instructor or activity sponsor as soon as possible regarding the absence, preferably in advance of the assignment. The student, so excused, will be allowed to take the exam or complete the assignment within a reasonable time after the absence: a period equal to the length of the absence, up to a maximum of one week. A student who notifies the instructor and completes any missed exam or assignment may not be penalized for the absence. A student who fails to complete the exam or assignment within the prescribed period may receive a failing grade for that exam or assignment. If a student or an instructor disagrees about the nature of the absence [i.e., for the purpose of observing a religious holy day] or if there is similar disagreement about whether the student has been given a reasonable time to complete any missed assignments or examinations, either the student or the instructor may request a ruling from the chief executive officer of the institution, or his or her designee. The chief executive officer or designee must take into account the legislative intent of TEC 51.911(b), and the student and instructor will abide by the decision of the chief executive officer or designee. Off-Campus Instruction and Course Activities

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Off-campus, out-of-state, and foreign instruction and activities are subject to state law and University policies and procedures regarding travel and risk-related activities. Information regarding these rules and regulations may be found at the website address given below. Additional information is available from the office of the school dean. (http://www.utdallas.edu/BusinessAffairs/Travel_Risk_Activities.htm) These descriptions and timelines are subject to change at the discretion of the Professor. Top

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