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FACULTY OF INFORMATION MANAGEMENT

UNIVERSITI TEKNOLOGI MARA


COURSE INFORMATION
Confidential
Code : IMC 407
Course : Management of Internet Information Sources and Services
Leel : Bachelor Degree
Credit !our : 3
Conta"t !our : 3
#art : 1
Course Status : Core
#rere$uisite : None
SYNO#SIS:
This course discusses the imortance of Internet as a medium for information
dissemination! Students "ill gain understanding of the technolog# of the Internet and
$e a$le to use it effectivel# to communicate and to locate information on the Internet!
%urthermore students "ill also $e e&osed "ith the value and ethics in using social
media!
O%&ECTIVES:
't the end of the course( students should $e a$le to)
Identif# the various t#es of internet sources! *C+,
Choose the tools to get connected to the internet *C3,
'l# the evaluation criteria for "e$ sites for content( authorit#( accurac#(
resentation( and usefulness as reference tools!*C3,
Sho" the values and ethics in using social media *-3,
S'lla(us Content
)* T+e Internet and t+e ,orld ,ide ,e( -,,,.
1!1! .istor# of the Internet
1!+! .o" Data and Information Travel the Internet
1!3! The /orld /ide /e$
1!3!1! Bro"sing the "e$
1!3!+! /e$ 'ddress
1!3!3! Navigating /e$ -ages
1!3!4! T#es of /e$site
1!4! 0ther Internet Services
1!4!1! 1mail
1!4!+! Mailing 2ist
1!4!3! Instant Messaging
1!4!4! Chat 3ooms
1!4!4! 5oI-
1!4!6! Ne"sgrou and Message Boards
1!4!7! %T-
/* Conne"tin0 to t+e Internet
+!1! T#e of Device
+!1!1! -ersonal Comuter
+!1!+! Mo$ile -hone
+!1!3! Mo$ile Ta$lets
+!1!4! 7aming Devices and Televisions
+!+! T#e of Connection and Internet 'ccess
+!+!1! Dial 8 vs Direct Connections
+!+!+! Conventional Dial u
+!+!3! Ca$le
+!+!4! DS2
+!+!4! Satellite
+!+!6! %i&ed /ireless
+!+!7! Broad$and 0ver %i$er *B0%,
+!+!9! Mo$ile /ireless
1* Understandin0 of Internet Resour"es
3!1! T#es of Internet 3esources
3!1!1! /e$site
3!1!+! 1lectronic 3eferences
3!1!3! 1lectronic Boo:s
3!1!4! 1lectronic ;ournals
3!1!4! 1lectronic Maga<ines
3!1!6! 0nline Catalogs
3!1!7! 0nline Data$ase
3!+! Criteria for evaluating a /e$site=s Content
3!+!1! 'ffiliation
3!+!+! 'udience
3!+!3! 'uthorit#
3!+!4! Content
3!+!4! Currenc#
3!+!6! Design
3!+!7! 0$>ectivit#
3!3! 'dvantages and Disadvantages of 8sing Internet 3esources
2* Sear"+in0 t+e Internet
4!1! Search 1ngine
4!1!1! ?e#"ord Search
4!1!+! Director# Search
4!1!3! Search Site Tools
4!+! Search 1ngine Strategies
4!+!1! 8sing hrases
4!+!+! 8sing Boolean 0erators
4!+!3! 8sing Multile Search Site
4!+!4! 8sing aroriate :e#"ords( S#non#ms( 5ariant /ord %orms( and
/ildcards
4!+!4! 8sing %ield Searches
3* Usin0 Internet A44li"ation
4!1! /e$ 'lication
4!+! /e$ -u$lishing
4!+!1! 4 ma>or stes in "e$ u$lishing
4!3! /e$ Based Training
4!4! 1@Commerce
4!4!1! T#es of 1@Commerce
5* Mana0in0 So"ial Media
6!1! Definition of Social Media
6!+! Social media categories
6!3! Social Media %rame"or:
6!4! 7uidelines using social media
6!4! T#es of learning social media
6!4!1! I02 A Intra@ 0rgani<ational 2earning
6!4!+! %S2 A %ormal Structured 2earning
6!4!3! 7D2 A 7rou Directed 2earning
6!4!4! -D2 A -ersonal Directed 2earning
6!4!4! 'S2 A 'ccidental B Serendiitous 2earning
6* Creation of Real Values in So"ial Media
7!1! Building o"n social nation in social media
7!+! Social nation "ill $ecome the dominant force in $usiness
7!3! %our driving forces
7!4! Seven stes to $uild o"n social nation ins social media
7* So"ial Media Tools
9!1! Social Net"or:s
9!+! -u$lish
9!3! -hoto
9!4! 'udio
9!4! 5ideo
9!6! Micro$logging
9!7! 2ivecasting
9!9! 7aming
9!C! 3SS
9!10! Mo$ile
8* ,a's to Measure So"ial Media #erfor9an"e
C!1! 7etting %ocused
C!+! 7etting 'ttention
C!3! 7etting 3esect
C!4! 7etting 1motional
C!4! 7etting 3esonse
C!6! 7etting the Message
C!7! 7etting 3esults
C!9! 7etting Bu#@In
C!C! 7etting 'head
):* So"ial Media Et+i"s: ;i0ital Citi<ens+i4
10!1! Definition
10!+! Digital 'ccess
10!3! Digital Commerce
10!4! Digital Communication
10!4! Digital 2iterac#
10!6! Digital 1tiDuette
10!7! Digital 2a"
10!9! Digital 3ight and 3esonsi$ilities
10!C! Digital .ealth and /ellness
10!10! Digital Securit#
Tea"+in0 Met+odolo0'
2ectures
Discussion
Blended 2earning
Assess9ent
Test 10E
Individual 'ssignment 10E
7rou 'ssignment +0E
%inal 1&am 60E
Re"o99ended Te=t
Morel#( D! B -ar:er( C!S! *+014,! 8nderstanding comuters) Toda# and tomorro"
*14
th
ed,! Boston( Massachusetts) Thomas Course Technolog#!
Shell#( 7!B *et! 'l!,! *+014,! Discovering comuters comlete! Boston(
Massachusetts) Thomson Course Technolog#!
Saf:o( 2! *+010, The social media bibile: tactics, tools & strategies for business
success. ;ohn /ile# B Sons( 8S'!
Referen"es
Baer( ;! B Naslund( '! *+011, The now revolution: 7 shifts to make your business
faster, smarter and more social. ;ohn /ile# B Sons( 8S'!
Chaman( C!C B .andle#( '! The new rules of social media series: content rules!
;ohn /ile# B Sons( 8S'!
Comunello( %rancesca! *+01+,! Networked sociability and individualism : technology
for personal and professional relationships! .ershe#( -' ) Information Science
3eference!
Digital Citi<enshi! Nine Themes of Digital iti!enship! +013! /e$!
F htt)GG"""!digitalciti<enshi!netGNineH1lements!html I!
.o"ard( 3! *+01+,!Net smart: "ow to thrive online. MIT -ress( Cam$ridge!
2i$ert( B! *+010,! #ocial Nation: "ow to harness the power of social media to attract
cusomters, motivate emplyees & grow your business. ;ohn /ile# B Sons(
8S'!
Nicholas( C! *+011,!The #hallows: $hat the %nternet %s Doing to &ur 'rains! /!/!
Norton B Co!( Ne" Jor:!
3osen$erg( Scott! *+00C,! #ay everything : how blogging began, what it(s becoming,
and why it matters! Ne" Jor: ) Cro"n
Sterne( ;! The new rules of social media series: social media metrics. ;ohn /ile# B
Sons( 8S'!
Mohd ;ailani -aiman
016 +4+ 4411
>ailaniaimanKsalam!uitm!edu!m#
03 7C6+ +++C
IM+44
COURSE OUTCOMES PROGRAM OUTCOMES MATRIX
C083S1 C0D1 IMC 2:6 C1NT31 0% ST8DJ FACULTY OF INFORMATION MANAGEMENT
C083S1 N'M1
Mana0e9ent of Internet Infor9ation
Sour"es and Seri"es
8-D'T1D BJ IRNI ELIANA K!AIRU;;IN
C31DIT .083S 1 D'T1 /7 MAY /:)2
COURSE OUTCOMES
#ROGRAM OUTCOMES TEAC!ING
MET!O;OLOGY
ASSESSMENT
-201 -20+ -203 -204 -204 -206 -207 -209 -20C
1! Identif# the various t#es of internet
sources! *C+,
3 3 1 1 1 1 1 1 1 2ectures and grou
activities!
Test and %inal
1&am
+! Choose the tools to get connected to
the internet *C3,
3 + 1 1 1 1 1 1 1 2ectures and grou
activities!
Test and %inal
1&am
3! 'l# the evaluation criteria for "e$
sites for content( authorit#( accurac#(
resentation( and usefulness as
reference tools!*C3,
3 + 1 1 1 3 1 1 1 2ectures and grou
activities!
Test( 'ssignment
and %inal 1&am
4! Sho" the values and ethics in using
social media *-3,
3 1 1 1 1 1 1 1 1 2ectures and grou
activities!
Test( 'ssignment
and %inal 1&am
3'TIN7 0N 0B;1CTI51 IN 312'TI0N T0 -3073'M 08TC0M1S) *1, 513J S2I7.T2J *+, M0D13'T12J *3, S8BST'NTI512J

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