KENNETH MOERDYK

Phone: 217-433-6000 Email: kgmoerdyk@gmail.com

Experi enced General Manager

Focused, driven, hardworking leader with extensive experience in progressive sales, service and management roles. Strong ability to
develop and implement complex strategies in a collaborative style, which have successfully increased employee productivity and
profitability. Recognized for superior interpersonal and communication skills along with possessing a high level of integrity, ethical
standards and operational results.

Areas of Expertise

Staff Management
New/Used Inventory
Management
Strategic Planning/Analysis
Client/Vendor Relations
Oral/Written Communication
Performance Metrics
Contract Negotiation
Financial Statement Management
Consultative Sales

Key Skills Assessment

CLIENT/VENDOR RELATIONS Proficient in utilizing strong oral and written communication skills to build rapport with high end
clients which has resulted in exceptional satisfaction and retention rates.
SALES STRATEGY DEVELOPMENT Strong experience analyzing market trends and developing effective strategies for
organizational growth within a given market. Sales expertise in quality tangible and intangible products
STAFF MANAGEMENT Superior staff management background which includes overseeing daily tasks, implementing goals, and
monitoring overall development.

FIXED/VARIABLE OPERATIONS ASE MASTER TECHNICIAN -SERVICE MANAGER SALES GENERAL SALES MANAGER GENERAL MANAGER

Professional Experience

SweetCars September 2013- September 2014
GENERAL MANAGER
Sweetcars is an independent high-line used car dealership in northeast Indiana and is owned by a successful music hardware
distributor. My time at SweetCars was effective to stabilize the company and provide direction.
Established standardized service/detail procedures for inventory obtained for sale, increased the quality of vehicles purchased
to provide customers with higher-caliber products.
Increased the gross profit per vehicle sold while improving vehicle reconditioning standards.
Implemented and streamlined processes to improve store legal standards. Troubleshot compliance issues/title problems.
Developed a clear legal program for "consignment" vehicles .
Created cohesive team environment through institution of weekly meetings, implementing goals, and opening up and
strengthening communication and feedback. Managed hiring, training and development of employees storewide.
Implemented the first inventory audit in the company's history to reveal massive shrinkage due to improper accounting and
theft.
Lead the company in numerous grassroots efforts at car shows and community events to promote SweetCars as a unique
brand, including a local news channel interview.
Reduced expenses internally and developed relationship with a national bank to expand lending options.
Added auction portals for buying and selling wholesale.


Sullivan-Parkhill Imports 2004-2013
GENERAL SALES MANAGER
Responsible for overseeing both short and long-term sales strategy for the organization which requires extensive
analytical skills and strong attention to detail. Managed 4 direct reports and 10 extended staff members which
included the finance and aftermarket department. Utilized significant industry knowledge to accurately evaluate automobile
trades , coordinated car reconditioning, and developed comprehensive used car sales strategies

Managed an inventory of $5 million+ Managed both new and used car departments including auction purchases
Developed and implemented creative market strategies which led the organization to surpass sales goals and achieve market
penetration within desired markets
Managed the organizations web presence and published both new and used car advertisements
Successfully grew overall sales, exceeding goals
Experienced at Reynolds & Reynolds Dealer Management System and Contact Management CRM tool
Effectively utilized First Look Inventory Control toolIncreased bottom line by 28%
Two time winner of Mercedes-Benz Best of the Best

Professional Experience Includes: Sales (Isringhausen Imports, personal average $5,000,000 annually), Service Manager (Autohaus
Fortense/Isringhausen Imports), Service Manager (Dick Leonard Imports) ASE Master Certified Technician (Shanks Motor
Company)

Education & Professional Development
Lincoln Technical College, Nashville, TN
General Education: Ivy Tech College of Indiana/Indiana State University
ASE Certification-Master Certified
Licensed Indiana Insurance Producer

PRODUCTS REPRESENTED
Mercedes-Benz, Porsche, Audi, BMW, Volvo, Cadillac, Chevrolet
Highline European
Bank/OEM Financing, Warranties/Service Contracts, Insurance Products