Master of Arts in Communication : Corporate Communication Studies
Course : Strategic PR Plan (1409SPRP04)
elearning.lspr.edu Session Topic : Job Description of a PR Specialist Course: Strategic PR Plan By Sriati Rusmin M.Si LSPR eLearning Program Powered by HarukaEdu.com - 1409SPRP04- Hal 3 Part 1 Job description Part 2 Job Activities Part 3 Knowledge Requirements Part 4 Skill & Ability Requirements Content Part1 : Job description Powered by HarukaEdu.com - 1409SPRP04- Hal 5 Public relations (PR) is about managing reputation. This career field aims to gain understanding and support for clients as well as to influence opinion and behaviour. Job description Powered by HarukaEdu.com - 1409SPRP04- Hal 6 PR officers, Use all forms of media and communication to build, maintain and manage reputation of organizations (public bodies/services, businesses, voluntary organizations). Communicate key messages, often using third party endorsements, to defined target audiences to establish and maintain goodwill and understanding between an organization and its public. Monitor publicity & conduct research to find out concerns and expectations of an organizations stakeholders. Report and explain findings to its management. Job description: PR Officer Powered by HarukaEdu.com - 1409SPRP04- Hal 7 A public relations (PR) officer, often works in-house can be found in private and public sectors: utility, media sectors, voluntary and not-for-profit organisations. may be based in consultancies. Typical work activities Powered by HarukaEdu.com - 1409SPRP04- Hal 8 A PR Officers role, Very varied Depend on the organisation and sector. Typical Tasks : Organize 1. Events: press conferences, exhibitions, open days and press tours; 2. Public appearances, lectures, contests, or exhibits for clients to increase product and service awareness and to promote goodwill. Typical work activities: Roles Powered by HarukaEdu.com - 1409SPRP04- Hal 9 Typical Tasks : Plan, 1. Develop and implement PR strategies; 2. Coordinate photo opportunities; 3. Direct development and communication of informational programs to maintain favorable public and stockholder perceptions of an organization's accomplishments and agenda. 4. Conduct market and public opinion research to test products or determine potential for product success, communicating results to client or management. Typical work activities: Roles - Plan Powered by HarukaEdu.com - 1409SPRP04- Hal 10 Typical Tasks : Prepare 1. And supervise production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programs; 2. Or edit organizational publications for internal and external audiences, including employee newsletters and stockholders' reports. 3. And deliver speeches to further public relations objectives. Typical work activities: Roles - Prepare Powered by HarukaEdu.com - 1409SPRP04- Hal 11 Typical Tasks : Manage 1. Source speaking and sponsorship opportunities; 2. PR aspect of a potential crisis situation. 3. Maintain & update infon on organizations website; 4. Commissioning of market research; 5. Fostering community relations via events: open days and via involvement in community initiatives; 6. Responses to requests for info from media or designate another appropriate spokesperson or info source. 7. Establish & Maintain cooperative relationships with representatives of community, consumer, employee, and public interest groups. Typical work activities: Roles - Manage Powered by HarukaEdu.com - 1409SPRP04- Hal 12 Typical Tasks : Study 1. Objectives, promotional policies and needs of organizations to develop public relations strategies that will influence, public opinion or, promote ideas, products and services. 2. Research, write and distribute press releases to targeted media Typical work activities: Roles - Study Powered by HarukaEdu.com - 1409SPRP04- Hal 13 Typical Tasks : Liase, Confer or Consult with, 1. Production and support personnel to produce or coordinate production of advertisements and promotions. 2. Other managers to identify trends and key group interests and concerns or to provide advice on business decisions. 3. Advertising agencies or staff to arrange promotional campaigns in all types of media for products, organizations, or individuals. 4. Colleagues and key spokespeople; 5. And answering enquiries from media, individuals and other organizations, often via telephone and email; Typical work activities: Roles - Liase, Confer or Consult Powered by HarukaEdu.com - 1409SPRP04- Hal 14 Typical Tasks : Others 1. Collate and analyze media coverage; 2. Write and edit in-house magazines, case studies, speeches, articles and annual reports; 3. Coach client representatives in effective communication with the public and with employees. 4. Purchase advertising space and time as required to promote client's product or agenda. Typical work activities: Roles - Others Part2 : Job Activities Powered by HarukaEdu.com - 1409SPRP04- Hal 16 No. Activities Explanation 1. Communicate with Persons Outside Organization Communicate with people outside the organization, represent the organization to customers, public, government, other external sources. This info can be exchanged in person, in writing, or by telephone or e-mail. 2. Get Information Observe, receive, and obtain info from all relevant sources. 3. Think Creatively Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions. 4. Communicate with Supervisors, Peers, or Subordinates Provide info to supervisors, co-workers, & junior staff by phone, written form, e-mail, or in person. 5. Organize, Plan, Prioritize Work Develop specific goals and plans to prioritize, organize, and accomplish your work. Job Activities: Stakeholder management, Info search, Thinking Powered by HarukaEdu.com - 1409SPRP04- Hal 17 No. Activities Explanation 6. Interact With Computers Use computers & computer systems (hard & softwares) to program, write software, set up functions, enter data, or process information. 7. Establish & Maintain Interpersonal Relationships Develop constructive & cooperative working relationships with others, & maintain them over time. 8. Making Sound Decisions & Solving Problems Analyze info & evaluate results to choose the best solution and solve problems. 9. Update & Use Relevant Knowledge Keep up-to-date technically, apply new knowledge to your job. 10. Schedule Work & Activities Schedule events, programs, and activities, as well as the work of others. Job Activities : Computers, Relations, Decision making, Knowledge, Scheduling Part3 : Knowledge Requirements Powered by HarukaEdu.com - 1409SPRP04- Hal 19 No. Knowledge required Explanation: Knowledge of 1. English language Structure and content of English language. Includes: meaning & spelling of words, rules of composition & grammar. 2. Communications and media Media production, communication, and dissemination techniques and methods. Includes: alternative ways to inform & entertain via written, oral, and visual media. 3. Sales and marketing Principles & methods for showing, promoting, & selling products or services. Includes: marketing strategy & tactics, product demo, sales techniques, & sales control systems. Knowledge Requirements: Language, Communication, Sales Powered by HarukaEdu.com - 1409SPRP04- Hal 20 No. Knowledge required Explanation: Knowledge of 4. Customer and personal service Principles & processes for providing customer and personal services. Includes: customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 5. Administration and management Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge Requirements: Customer, Admin Powered by HarukaEdu.com - 1409SPRP04- Hal 21 No. Knowledge required Explanation: Knowledge of 6. Psychology Human behavior and performance; Individual differences in ability, personality, and interests; Learning and motivation; Psychological research methods; Assessment and treatment of behavioral and affective disorders. 7. Computers and electronics Circuit boards, processors, chips, electronic equipment, and computer hard & soft wares Includes: applications and programming. Knowledge Requirements: Psychology, Computers Part4 : Skill & Ability Requirements Powered by HarukaEdu.com - 1409SPRP04- Hal 23 Skill Requirements: Writing, Thinking, Reading, Listening, Speaking No. Skill required Explanation/description 1. Writing Communicating effectively in writing as appropriate for the needs of the audience. 2. Critical Thinking Using logic & reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 3. Reading Comprehension Understanding written sentences and paragraphs in work related documents. 4. Active Listening Giving full attention to what other people are saying, taking time to understand points made, asking questions as appropriate, not interrupting at inappropriate times. 5. Speaking Talking to others to convey information effectively. Powered by HarukaEdu.com - 1409SPRP04- Hal 24 Skill Requirements: Judgment, Time, Persuasion, Perceptiveness, Coordination No. Skill required Explanation/description 6. Judgment and Decision Making Considering relative costs and benefits of potential actions to choose the most appropriate one. 7. Time Management Managing one's own time and the time of others. 8. Persuasion Persuading others to change their minds or behavior. 9. Social Perceptiveness Being aware of others' reactions and understanding why they react as they do. 10. Coordination Adjusting actions in relation to others' actions. Powered by HarukaEdu.com - 1409SPRP04- Hal 25 No. Ability required Explanation / description: The ability to 1. Oral Expression Communicate information and ideas in speaking so others will understand. 2. Speech Clarity Speak clearly so others can understand you. 3. Written Expression Communicate information and ideas in writing so others will understand. 4. Oral Comprehension Listen to and understand information and ideas presented through spoken words and sentences. 5. Problem Sensitivity Tell when something is or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Ability Requirements Powered by HarukaEdu.com - 1409SPRP04- Hal 26 No. Ability required Explanation / description: The ability to 6. Written Comprehension Read and understand information and ideas presented in writing. 7. Speech Recognition Identify and understand speech of another person. 8. Originality Come up with unusual or clever ideas of a given topic or situation; Develop creative ways to solve a problem. 9. Inductive Reasoning Combine pieces of info to form general rules or conclusions. includes: finding a relationship among seemingly unrelated events). 10. Near Vision See details at close range (within a few feet of the observer). Ability Requirements elearning.lspr.edu Associate Partners : Powered by HarukaEdu.com Course : Strategic PR Plan (1409SPRP04)