Professional Documents
Culture Documents
1. Open File
2.Request
Type
Selection
2. Click OK
Note: You can change these options at any time during the process.
3. Mandatory
fields
4. Account
Open/Amend
Request
Select Provide value for account Type, Structure and account signatory model
from drop down options.
5.
Information
Required
Depending on your selection in step-2 you will he shown fields that identifies
what information you will require prior to preparing documents for customer
request (e.g. Fee schedule if you are opening new account)
6. Source of
Information
There is a hierarchy of information source that you must follow when using this
assessment sheet.
Level 1. First check sources within PCO for required information then:
Click cell under Source of information PCO column next to
Page-
Click the same cell again if you are not able to find required information
within PCO (clicked cell will be marked with )
Click the same cell again if you cannot collect required information from
Account Manager (clicked cell will be marked with )
Click the same cell again if you cannot collect required information from
customer either (clicked cell will be marked with )
Note: Leave all 3 fields blank for selected row if you do not require information to
complete customer request.
Note: You will not be able to click on cell if information source hierarchy is not
followed.
7. Free Text
8. Print
assessment
sheet
9. Start next
At the bottom of assessment sheet there is a comment box which you can use to
record your notes for current request. (Please do not Copy paste emails)
to print
Page-
assessment
or End of
Process
Click on Close button at top Right corner of the window to exit from the
file
Functionality
1. Click on icon to
2. icon
3. click on icon
Clear
Assessment
Sheet
Edit reques
Page-
type
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