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Chapter 1: The accountants role in the organization
Management accounting measures and reports financial information as well as other types of
information that are intended primarily to assist managers in fulfilling the goals of the organization.
Financial accounting focuses on external reporting that is directed by authoritative guidelines.
The broad differences between management and financial accounting are in: regulations; range and detail
of information; reporting interval; time period.
Cost accounting measures and reports financial and non-financial information related to the
organizations acquisition or consumption of resources. It provides information for both management
accounting and financial accounting.
Cost management are the actions that managers undertake in the short-run and long-run planning and
control of costs that increase value for customers and lower the costs of products and services.
The accounting system is among the most significant quantitative information systems in almost every
organization. This system aims to provide information for five broad purposes:
- Formulating overall strategic and long-range plans;
- Resource allocation decisions such as product and customer emphasis and pricing;
- Cost planning and cost control of operations and activities;
- Performance measurement and evaluation of people;
- Meeting external regulatory and legal reporting requirements where they exist.
Planning: The choosing of goals, predicting results under various ways of achieving those goals, and then
deciding how to attain the desired goals.
Control: This covers both the action that implements the planning decision and deciding on performance
evaluation and the related feedback that will help future decision making.
Budget: The quantitative expression of a plan of action and an aid to the coordination and
implementation of the plan.
Understanding the reasons for any difference between actual results and budgeted results is an important
part of management by exception, which is the practice of concentrating on areas not operating as
expected and placing less attention on areas operating as expected. The term variance refers to the
difference between the actual results and the budgeted amounts.
Management accountants can be considered to perform three important functions: scorekeeping (data
accumulation), attention directing (visualizing opportunities and problems), and problem solving.
Key themes in management decision making are:
- Customer focus;
- Value-chain and supply-chain analysis;
- Key success factors: Cost and efficiency, quality, time, and innovation;
- Continuous improvement and benchmarking.
These themes are all interrelated.
Important management themes are shaping the design and uses of management accounting systems. A
variety of global forces are affecting management accounting thinking and practices, including
organizational structure changes, digitization, the need to assess intellectual capital and recognize the
significance of knowledge management.

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Chapter 2: An introduction to cost terms and purposes
Cost: A resource sacrificed or forgone to achieve a specific objective. Most people consider costs as
monetary amounts that must be paid to acquire goods and services. A cost object is an item for which
cost information is needed.
A costing system typically accounts costs for costs in two basic stages:
- Cost accumulation: The collection of costs data in some organized way through an accounting
system;
- Cost assignment: A general term that encompasses both: tracing accumulated costs to a cost object
(such as a new machine, employee, etc.), and allocating accumulated costs to a cost object.
Actual costs: The costs incurred (historical costs), as distinguished from budgeted or forecasted costs;
Normal costs: Budgeted rather than actual amounts are used to calculate indirect-cost rates.
Direct costs of a cost object are costs that are related to the particular cost object and that can be traced
to it in an economically feasible (cost-effective) way.
Indirect costs of a cost object are costs that are related to the particular cost object but cannot be traced
to it in an economically feasible (cost-effective) way. Indirect costs are allocated to the cost object using a
cost-allocation method.
Several factors will affect the classification of a cost as direct or indirect: the materiality of the cost in
question; available information-gathering technology; design of operations.
Cost tracing is the assigning of direct costs to the chosen cost object;
Cost allocation is the assigning of indirect costs to the chosen object.
Cost assignment encompasses both cost tracing and cost allocation.
Cost reduction efforts frequently identify two key areas:
- Focusing on value-added activities;
- Efficiently managing the use of the cost drivers in those value-added activities.
A cost driver / cost generator / cost determinant is any factor that affects total costs.
Variable cost: A cost that does change in total in proportion to total demand
Fixed cost: A cost that does not change in total in proportion to total demand.
The definitions of variable costs and fixed costs have important underlying assumptions:
- Costs are defined as variable or fixed with respect to a specific cost object;
- The time span must be specified;
- Total costs are linear;
- There is only one cost driver;
- Variations in the level of the cost driver are within a relevant range: the range of the cost driver in
which a specific relationship between cost and the level of activity or volume is valid
Unit cost / average cost: This is calculated by dividing some amount of total cost by the related number of
units, whether this is in monetary terms or not. However, while unit costs are often useful, they must be
interpreted with extreme caution if they include fixed costs per unit.

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Capitalized costs are first recorded as an asset (capital) when they are incurred. These costs are presumed
to provide future benefits to the company.
Revenue costs are recorded as expenses of the accounting period when they are incurred.
The capitalized and revenue costs apply to companies in all three sectors of the economy:
- Service-sector companies provide services or intangible products to their customers;
- Merchandising-sector companies provide tangible products they have previously purchased in
the same basic form from suppliers;
- Manufacturing-sector companies provide tangible products that have been converted to a
different form from that of the products purchased from suppliers.
In the manufacturing sector three main types of costs are used:
- Direct material costs are the acquisition costs of all materials that eventually become part of the
cost object and that can be traced to the cost object in an economically feasible way;
- Direct manufacturing labor costs include the compensation of all manufacturing labor that is
specifically identified with the cost object and that can be traced to the cost object in an
economically feasible way;
- Indirect manufacturing costs / manufacturing overhead costs / factory overhead costs are all
manufacturing costs considered to be part of the cost object, but that cannot be individually
traced to that cost object in an economically feasible way.
The three categories of stock found in many manufacturing-sector companies depict stages in the
conversion process: direct materials, work in progress and finished goods.
Prime costs are all direct manufacturing costs;
Conversion costs are all manufacturing costs other than direct materials costs.
Product cost is the sum of the costs assigned to a product for a specific purpose, such as:
- Product pricing and product emphasis;
- Contracting with government agencies;
- Financial statements.

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Chapter 3: Job-costing systems
Check numerical methods and examples in book!
Cost object: Anything for which a separate measurement of costs is desired;
Direct costs of a cost object: Costs that are related to the particular cost object and can be traced to it in
an economically feasible (cost-effective) way;
Indirect costs of a cost object: Costs that are related to the particular cost object but cannot be traced to it
in an economically feasible (cost-effective) way. Indirect costs are allocated to the cost object using a
cost-allocation method.
Cost pool: A grouping of individual cost items;
Cost-allocation base: A factor that is the common denominator for systematically linking an indirect cost
or group of indirect costs to a cost object.
These five terms constitute the building blocks that are considered relevant in the design of costing
systems. There are two extremes of costing systems, but note that most companies use a mix:
- Job-costing system: Costs are assigned to a distinct unit, batch or lot of a product or service;
- Process-costing system: The cost object is masses of identical or similar units.
The general approach to job-costing in service- and manufacturing organizations is:
Step 1: Identify the job that is the chosen cost object;
Step 2: Identify the direct costs for the job;
Step 3: Identify the indirect-cost pools associated with the job;
Step 4: Select the cost-allocation base to use in allocating each indirect-cost pool to the job;
Step 5: Develop the rate per unit of the cost-allocation base used to allocate indirect costs to the job;
Step 6: Assign the costs to the cost object by adding all direct costs and all indirect costs.
Managers and accountants gather the information that goes into their cost systems through source
documents, which are the original records that support journal entries in an accounting system.
Actual costs: The costs incurred (historical costs), as distinguished from budgeted or forecasted costs;
Normal costing traces direct costs to a cost object by using the actual direct-cost rate times the actual
quantity of the direct-cost input and allocates indirect costs based on the budgeted indirect-cost rate
times the actual quantity of the cost-allocation base.

Direct-cost rates
Indirect-cost rates

Actual costing
Actual rates
Actual rates

Normal costing
Actual rates
Budgeted rates

Underabsorbed / underapplied / underallocated indirect costs occur when the allocated amount of
indirect costs in an accounting period is less than the actual (incurred) amount in that period.
Overabsorbed / overapplied / overallocated indirect costs occur when the allocated amount of indirect
costs in an accounting period exceeds the actual (incurred) amount in that period.
Three key source documents in a job-costing system are a job cost record, a materials requisition record
and a labor time record.

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There are two main approaches to dispose of underallocation / overallocation overhead costs:
- Adjusted-allocation rate approach: This restates all entries in the general ledger by using actual
cost rather than budgeted cost rates. First, the actual indirect-cost rate is calculated at the end of
each period. Then, every job to which indirect costs were allocated during the period has its
amount recalculated using the actual indirect-cost rate (rather than the budgeted indirect-cost
rate). Finally, end-of-period closing entries are made. The result is that every single job cost
record as well as the closing stock and cost of goods sold accounts accurately represents
actual indirect costs incurred;
- Proration approach: Spreading of under- or over-allocated overhead among closing stocks and
cost of goods sold.

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Chapter 4: Process-costing systems
Check numerical methods and examples in book!
Process-costing system: The unit cost of a product or service is obtained by assigning total costs to many
identical or similar units. The principal difference between process costing and job costing is the extent of
averaging used to calculate unit costs of products or services. In a job-costing system, individuals jobs use
different quantities of production resources.
Conversion costs: All manufacturing costs other than direct material costs, such as overhead and direct
labor.
Often, only two cost classifications, direct materials and conversion costs, are necessary to assign costs to
products. Why? Because all direct materials are added to the process at one time and all conversion costs
are generally added to the process uniformly through time. If, however, two different direct materials are
added to the process at different times, two different direct material categories would be needed to
assign these costs in products. We can now illustrate the process costing in three cases:
Case 1: Process costing with zero opening and zero closing work-in-progress stock
This case shows that in a process-costing system, unit costs can be averaged by dividing total costs in a
given accounting period by total units produced in that period;
Case 2:Process costing with no opening but a closing work-in-progress stock
For this, we need a five-step procedure to calculate the costs;
1. Summarize the flow of physical units of output;
2. Compute output in terms of equivalent units (focus on quantities);
3. Compute equivalent unit costs (focus on monetary quantities);
4. Summarize total costs to account for;
5. Assign total costs to units completed and to units in closing work in progress.
Equivalent units is a derived amount of output units that takes the quantity of each input (factor of
production) in units completed or in work in progress, and converts it into the amount of completed
output units that could be made with that quantity of input.
Case 3: Process costing with both some opening and some closing work-in-progress stock
To assign costs to each category, we need to choose a stock cost-flow method. We can use two stock costflow methods, namely:
- Weighted-average process-costing method: This calculates the equivalent-unit cost of the work
done to date and assigns this cost to equivalent units completed and transferred of the process
and to equivalent units in closing work-in-progress stock. The weighted-average cost is the total
of all costs entering the Work in Progress account divided by total equivalent units of work done
to date;
- First-in, first-out (FIFO) method: This assigns the cost of the previous periods equivalent units in
opening work-in-progress stock to the first units completed and transferred out of the process,
and assigns the cost of equivalent units worked on during the current period first to complete
beginning stock, then to start and complete new units, and finally to units in closing work-inprogress. A distinctive feature of the FIFO process-costing method is that work done on opening
stock before the current period is kept separate from work done in that current period.
The weighted-average method yields higher WIP-closing, but lower finished goods inventory than FIFO.

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Standard-costing method separates standard or equivalent-unit costs on the basis of the different
technical processing specifications for each product. Identifying standard costs for each product
overcomes the disadvantage of costing all products at a single average amount, as under actual costing.
Transferred-in costs / Previous department costs are the costs incurred in a previous department that
are carried forward as the products cost when it moves to a subsequent process in the production cycle.
Transferred-in costs are treated as if they are a separate type of direct material added at the opening of
the process. Some points to remember when reviewing transferred-in costs:
- Include transferred-in costs from previous departments in your calculations;
- In calculating costs to be transferred on a FIFO basis, do not overlook the costs assigned at the
opening of the period to units that were in process but are now included in the units transferred;
- Unit costs may fluctuate between periods. Therefore, transferred units may contain batches
accumulated at different unit costs;
- Units may be measured in different terms in different departments. Consider each department
separately.
Hybrid-costing system blends characteristics from both job-costing systems and process-costing systems.
Job-costing and process-costing systems are best seen as the ends of a continuum.

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Chapter 5: Cost allocation
Check numerical methods and examples in book!
Indirect costs of a particular cost object are costs that are related to that cost object but cannot be traced
to it in an economically feasible or cost-effective way. There are four purposes for allocating indirect costs
to cost objects, namely:
- To provide information for economic decisions;
- To motivate managers and employees;
- To justify costs or calculate reimbursement;
- To measure income and assets for reporting to external parties.
It is probable that the cost-allocation practices which exist in companies are not just reflective of
economic-based cost-benefit analysis. Technical design choices are linked to a wide array of institutional,
professional, and cultural factors.
A cost pool is a grouping of individual cost items.
A homogeneous cost pool is one in which all the activities whose costs are included in the pool have the
same or a similar cause-and-effect relationship or benefits-received relationship between the cost
allocated and the costs of the activity.
A variety of factors may prompt managers to consider recognizing multiple cost pools where a single cost
pool is currently beings used. Such factors are:
- Views of line of managers and personnel;
- Changes made in plant layout, general operations, such that all products do not use the facility in
an equivalent way;
- Changes in the diversity of products or services produced or in the way products use the
resources in the cost pool.
In many cases, the cost of a department will include costs allocated from other departments. Three key
issues that arise when allocating costs from one department to another are:
- (1) whether to use a single-rate method or a dual-rate method:
o Single-rate cost-allocation method pools all costs in one cost pool and allocates them to
cost objects using the same rate per unit of the single allocation base. There is no
distinction between costs in the cost pool in terms of variability;
o Dual-rate cost-allocation method first classifies costs in one cost pool into two subpools
(fixed and variable). Each subpool has a different allocation rate or a different allocation
base.
- (2) whether to use budgeted rates or actual rates: Budgeted rates let the user departments know
the cost rates they will be charged in advance. In contrast, when actual rates are used, the user
department will not know the rates charged until the end of the period.
- (3) whether to use budgeted quantities or actual quantities: When budgeted usage is the
allocation base, user divisions will know their allocated costs in advance.
Many organizations distinguish between operating departments and support departments. An operating
department/product department adds value to a product or service that is observable by a customer. A
support department/service department provides the services that maintain other internal departments
in the organization.

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We now examine three methods of allocating the costs of support departments:
- Direct allocation method / Direct method allocates each support departments costs directly to
the operating departments;
- Step-down allocation method / Step-allocation method / Sequential allocation method allows
for partial recognition of the services rendered by support departments to other support
departments;
- Reciprocal allocation method allocates costs by explicitly including the mutual services provided
among all support departments. The reciprocal allocation method enables us to incorporate
interdepartmental relationships fully into the support department cost allocations.
We next consider two methods used to allocated common costs. A common cost is a cost of operating a
facility, operation, activity or other cost object that is shared by two or more users. Two methods of
allocating common costs are:
- Stand-alone cost-allocation method: This uses information pertaining to each cost object as a
separate operating entity to determine the cost-allocation weights;
- Incremental cost-allocation method ranks the individual cost objects and then uses this ranking
to allocate costs among those cost objects.
Labor-paced operations: Worker dexterity and productivity determine the speed of production;
Machine-paced operations: Machines conduct most phases of production, such as movement of
materials to the production line, assembly and other activities on the production line and shipment of
finished goods to the delivery bay areas.
The use of an inappropriate cost allocation base can cause products to be manufactured less efficiently,
management to be misfocused and products to be mispriced in the marketplace. There is growing interest
in cost hierarchies, which are categorizations of costs into different cost pools based on either different
classes of cost drivers or different degrees of difficulty in determining cause-and-effect relationships.

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Chapter 6: Cost-allocation: joint-cost situations
Check numerical methods and examples in book!
Joint costs are the costs of a production process that yields multiple products simultaneously. The
juncture in the process when one or more products in a joint-cost setting become separately identifiable
is called the split-off point. Separable costs are costs incurred beyond the split-off point that are
assignable to one or more individual products. The joint products produced can be divided into: main
products (high value); by-products (low value); scrap (minimal value); and waste (no value).
The purposes for allocating joint costs to produce stock costing for external financial reporting, internal
financial reporting, cost reimbursement under contracts, customer profitability analysis, insurance
settlements and rate regulation.
There are three basic approaches to allocating joint costs:
1. Allocate costs using market-based data. Three methods that can be used in applying this approach
are:
i. The sales value at split-off method: This allocates joint costs on the basis of the relative sales
value at the split-off point of the total production in the accounting period of each product;
ii. The estimated net realizable value (NRV) method: This allocates joint costs on the basis of the
relative estimated realizable value (expected final sales value in the ordinary course of business
minus the expected separable costs of production and marketing of the total production of the
period);
iii. The constant gross-margin percentage NRV method: This allocates joint costs in such as way
that the overall gross-margin percentage is identical for all the individual products. This method
entails three steps:
1. Calculate the overall gross-margin percentage;
2. Use the overall gross-margin percentage and deduct the gross margin from the final
sales values to obtain the total costs that each product should bear;
3. Deduct the expected separable costs from the total costs to obtain the joint-cost
allocation.
2. Allocate costs using physical measure-based data such as weight or volume: This allocates joint costs
on the basis of their relative proportions at the split-off point, using a common physical measure
such as weight or volume of the total production of each product.
3. Not allocating joint costs.
The decision to incur additional costs beyond the split-off should be based on the incremental operating
profit attainable beyond the split-off point.
There are four ways to account for by-products:
By-product accounting When by-products are
method
recognized
in
the
general ledger
A
Production
B
Production
C
D

Sale
Sale

Where
by-product
revenues appear in the
income statement
Reduction of cost
Revenue
or
other
income item
Reduction of cost
Revenue
or
other
income item

Where
by-product
stocks appear on the
balance sheet
By-product
stock
reported at (unrealized)
selling prices
By-product stock not
recognized

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Chapter 7: Income effects of alternative stock-costing methods
Check numerical methods and examples in book!
The reported profit number of manufacturing companies is affected by cost accounting choices related to
stock. In this chapter we examine two such choices:
- Stock-costing choices: The choices here relate which costs are to be recorded as stock when they
are incurred;
- Denominator-level choices: The choices here relate to the preselected level of the cost allocation
base used to set budgeted fixed manufacturing cost rates.
Stock-costing choices
Stock-costing choices can be subdivided into:
- Variable costing: A method of stock costing in which all variable manufacturing costs are included
as inventoriable costs. All fixed manufacturing costs are excluded from inventoriable costs; they
are costs of the period in which they are incurred. The variable costing income statement is based
on the contribution margin format;
- Absorption costing: A method of stock costing in which all variable manufacturing costs and all
fixed manufacturing costs are included as inventoriable costs. That is, stock absorbs all
manufacturing costs. The absorption costing income statement is based on the gross margin
format.
The heart of the difference between variable and absorption costing for financial reporting is accounting
for fixed manufacturing costs:
Direct
Indirect
Same
under
both Variable
Direct manufacturing cost
Indirect manufacturing
methods
cost
Differs
under both Fixed
Direct manufacturing cost
Indirect manufacturing
methods
cost
If the stock level increases during an accounting period, variable costing will generally report less
operating profit than absorption costing; when the stock level decreases, variable costing will generally
report more operating profit than absorption costing. These differences in operating profit are due solely
to moving fixed manufacturing costs into stock increase and out of stock as they decrease.
The difference between operating profit under absorption costing and variable costing can be calculated
using the following formula:
(Absorption-costing operating profit) (variable-costing operating profit) = (fixed manufacturing
costs in closing stock) (fixed manufacturing costs in opening stock)

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Two alternative formulae can be used if we assume that all manufacturing variances are written off as
period costs, that no change occurs in work-in-progress stock and that no change occurs in the budgeted
fixed manufacturing overhead rate between accounting periods:
(absorption-costing operating income) (variable-costing operating income) = (units produced
units sold) x (budget fixed manufacturing cost rate) = (closing stock in units opening stock in
units) x (budget fixed manufacturing cost rate)

Variable direct
conversion costs
Variable
costing

Absorption
costing

Actual costing
Actual prices x
actual inputs
used

Variable indirect
manufacturing
costs

Actual variable
indirect rates x
actual inputs
used

Fixed
manufacturing
costs

Actual prices x
actual inputs
used

Fixed
indirect
manufacturing
costs

Actual variable
indirect rates x
actual inputs
used

Normal costing
Actual prices x
actual inputs
used

Standard costing
Standard prices x
standard
inputs
allowed for actual
output achieved
Budgeted
Standard
variable
variable
indirect
rates
x
indirect rates x standard
inputs
actual inputs allowed for actual
used
output achieved
Actual prices x Standard prices x
actual inputs standard
inputs
used
allowed for actual
output achieved
Budgeted
Standard
variable
variable
indirect
rates
x
indirect rates x standard
inputs
actual inputs allowed for actual
used
output achieved
for revising how managers are evaluated.

Critics of absorption costing have made a variety of proposals


Their proposals include the following:
- Change the accounting system;
- Change the time period used to evaluate performance;
- Careful budgeting and stock planning to reduce managements freedom to build excess stock;
- Include non-financial as well as financial variables in the measure used to evaluate performance.

Denominator-level choices
Denominator-level choices can be narrowed down to:
- Theoretical capacity: The denominator-level concept that is based on the product of output at
full efficiency for all of the time;
- Practical capacity: The denominator-level concepts that reduces theoretical capacity for
unavoidable operating interruptions such as scheduled maintenance time, shut-downs for
holidays, and so on;
- Normal utilization: The denominator-level concept based on the level of capacity utilization that
satisfies average customer demand over a period that includes seasonal, cyclical or other trend
factors;
- Master-budget utilization: The denominator-level concept based on the anticipated level of
capacity utilization for the next budget period.
Each denominator-level concept will result in a different production-volume variance:
Production-volume variance = (denominator level in output units actual output units) x (budget
fixed manufacturing overhead rate per output unit)

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Chapter 8: Cost-volume-profit relationships
Cost-volume-profit (CVP) analysis examines the behavior of total revenues, total costs and operating
profit as changes occur in the output level, selling price, variable costs or fixed costs.
Revenues are inflows of assets received in exchange for products or services provided to customers. A
revenue driver is a factor that affects revenues. Costs are resources sacrificed or forgone to achieve a
specific objective. A cost driver is a factor that affect costs.
The straightforward relationship between cost and revenue provide an excellent base for understanding
the more complex relationships that exist with multiple revenues and multiple cost drivers.
Operating profit is total revenues from operations minus total costs from operations (excluding taxes);
Net profit is operating profit plus non-operating revenues minus non-operating costs minus income taxes.
The break-even point is that quantity of output where total revenues and total costs are equal, that is,
where the operating profit is zero. We examine three methods for determining the break-even point, and
one method for calculating with a budgeted profit:
- Equation method: Revenues variable costs fixed costs = operating profit;
- Contribution margin method: (Fixed costs) / (Unit selling price Unit variable costs)
o Contribution income statement: This lines items by cost behavior pattern to highlight
the contribution margin.
- Graph method: In the graph method, we plot the total costs line and the total revenues line.
Their point of intersection is the breakeven point;
- Target operating profit (TOP): Revenues variable costs fixed costs = target operating profit.
Moreover, (fixed costs + target operating profit) / (Unit selling price unit variable costs).
A profit-volume (PV) graph shows the impact on operating profit of changes in the output level.
We can also introduce income tax effects, which account as follows:
Revenues variable costs fixed costs = Operating profit = (target net profit) / (1 tax rate)
The presence of income taxes will not change the breakeven point, since by definition the operating profit
will be zero at the breakeven point.
Sensitivity analysis is a what-if technique that examines how a result will change if the original predicted
data are not achieved or if an underlying assumption changes. One aspect of sensitivity analysis is the
margin of safety, which is the excess of budgeted revenues over the breakeven revenues. Sensitivity
analysis is one approach to recognizing uncertainty, which is the possibility that an actual amount will
deviate from an expected amount. Another approach is to calculate expected values using probability
distributions.
The risk-return trade-off across alternative cost structures is usefully summarized in a measure called
operating leverage. Operating leverage describes the effects that fixed costs have on changes in
operating profit as changes occur in units sold and hence in contribution margin. At any given level of
sales, the degree of operating leverage equals the contribution margin divided by operating profit.
In brief, whether costs really are fixed depends heavily on the relevant range, the length of the time
horizon in question, and the specific decision situation.

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Revenue mix / sales mix is the relative combination of quantities of products or services that constitutes
total revenues.
Some formulas to remember:
Contribution margin = revenues all variable costs
Gross margin = revenues in cost of goods sold
Contribution margin percentage = (total contribution margin) / (revenues)
Variable-cost percentage = (total variable costs) / (revenues)
Gross-margin percentage = (gross margin) / (revenues)

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Chapter 9: Determining how costs behave
A cost function is a mathematical function describing cost behavior patterns how cost change with
changes in the cost driver. Costs are either linear or non-linear. CVP-analysis requires linear cost
functions. We write the linear cost function as:
Y = constant / intercept + slope x variable = a + bX
There are several types of linear cost functions:
- Variable cost function: = 0, 0
- Fixed cost function: 0, = 0
- Mixed / semivariable cost function: 0, 0
Cost estimation is the attempt to measure past cost relationships between total costs and the drivers of
those costs. Managers are interested in estimating past cost-behavior patterns primarily because these
estimates can help them make more accurate cost predictions, or forecasts, about future costs. Chapter 2
outlined three other specifications necessary to classify costs into their fixed and variable cost
components: choice of cost object; time span; relevant range.
The most important issue in estimating a cost function is to determine whether a cause-and-effect
relationships exists between the cost driver and the resulting costs. Be careful not to interpret a high
correlation, between two variables to mean that either variable causes the other.
There are four approaches to cost estimation. These approaches differ in the costs of conducting the
analysis, the assumptions they make, and the evidence they provide about the accuracy of the estimated
cost function. They are not mutually exclusive. Many organizations use a combination of the approaches:
- Industrial engineering method / Work-measurement method: This estimates cost functions by
analyzing the relationship between inputs and outputs in physical terms;
- The conference method: This estimates cost functions on the basis of analysis and opinions about
costs and their drivers gathered from various departments of an organization;
- The account analysis method: This estimates cost functions by classifying cost accounts in the
ledger as variable, fixed, or mixed with respect to the identified cost driver.
- Quantitative analysis of current or past cost relationships: There are six steps in estimating a
cost function on the basis of an analysis of current or past cost relationships:
o Step 1: Choose the dependent variable (the cost variable to be predicted);
o Step 2: Identify the independent variable (level of activity or cost driver);
o Step 3: Collect data on the dependent variable and the cost driver;
o Step 4: Plot the data in a graph;
o Step 5: Estimate the cost function;
o Step 6: Evaluate the estimated cost function.

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Managers at times, use very simple methods to estimate cost functions, such as:
- The high-low method, which entails using only the highest and lowest observed values of the
cost driver within the relevant range. The line connection these two points becomes the
estimated cost function. Since the slope coefficient b = (difference between costs associated with
highest and lowest observations of the cost driver) / (difference between highest and lowest
observations of the cost driver), we can solve for a = y bX;
- Regression analysis is a statistical method that measures the average amount of change in the
dependent variable that is associated with a unit change in one or more independent variable.
Simple regression analysis estimates the relationship between the dependent variable and one
independent variable. Multiple regression analysis estimates the relationship between the
dependent variable and multiple independent variables.
Three criteria for evaluating and choosing cost drivers are: (a) economic plausibility, (b) goodness of fit,
and (c) the slope of the regression line.
So far we have assumed linear cost functions. In practice, cost functions are not always linear:
- Non-linear cost functions are cost functions where, within the relevant range, the graph of total
costs versus the level of a single activity is not a straight line;
- A step-cost function is a cost function in which the cost is constant over various ranges of the
cost driver, but the cost increases by discrete amounts as the cost driver moves from one range
to the next, such as the step-variable cost function and the step-fixed cost function.
Learning curves also result in cost functions being non-linear. A learning curve is a function that shows
how labor-hours per unit decline as units of production increase and workers learn and become better at
what they do. An experience curve is a function that shows how full product costs per unit decline as unit
of output increase. We now describe two learning-curve models:
- Cumulative average-time learning model: The cumulative average time per unit declines by a
constant percentage each time the cumulative quantity of units produced doubles;
- Incremental unit-time learning model: The incremental unit time (the time needed to produce
the last unit) declines by a constant percentage each time the cumulative quantity of units
produced doubles.

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Chapter 10: Relevant information for decision making
A decision model is a formal method for making a choice, frequently involving quantitative and qualitative
analyses. Relevant costs are those expected future costs that differ among alternative courses of action.
The two key aspects to this definition are that the costs must occur in the future and that they must differ
among the alternative courses of action. Relevant revenues are those expected future revenues that
differ among alternative courses of action. The difference in total cost between two alternatives is a
differential cost.
We divide the consequences of alternatives into two broad categories:
- Quantitative factors are outcomes that are measured in numerical terms;
- Qualitative factors are outcomes that cannot be measured in numerical terms.
Managers often make decisions that affect output levels. When changes in the output level occur,
managers are interested in the effect it has on the organization and on operating profit. Why? Because
maximizing organizational objectives also increase managers rewards. Management is sometimes faced
with the decision of accepting or rejecting one-off special orders when there is idle production capacity
and where the order has no long-run implications.
Incremental costs are additional costs to obtain an additional quantity, over and above existing or
planned quantities, of a cost object. There are two common problems in relevant-cost analysis: (a)
assuming all variable costs are relevant, and (b) assuming all fixed costs are irrelevant.
Outsourcing is the process of purchasing goods and services from outside vendors rather than producing
the same goods or providing the same services within the organization, which is called insourcing.
Decisions about whether a producer of goods or services will insource or outsource are also called makeor-buy decisions.
Opportunity cost is the maximum available contribution to income that is forgone (rejected) by not using
a limited resource in its next-best alternative use. The idea of an opportunity cost arises when there are
multiple uses for resources and some alternatives are not selected. Opportunity cost is often included in
decision making because it represents the best alternative way in which an organization may have used it
resources had it not made the decision it did.
When a multiple-product plant operates at full capacity, managers must often make decisions regarding
which products to emphasize. These decisions frequently have short-run focus. Managers should aim for
the highest contribution margin per unit of the constraining factor that is, the scarce, limiting or critical
factor. The constraining factor restricts or limits the production or sale of a given product.
Expected future revenues and costs are the only revenues and costs relevant in any decision model. The
book value of existing equipment in equipment-replacement decisions represents past (historical) cost
and therefore is irrelevant.

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Chapter 11: Activity-based costing
Check numerical methods and examples in book!
Cost smoothing is a costing approach that uses broad averages to uniformly assign the cost of resources
to cost objects when the individual products, services or customers in fact use those resources in a nonuniform way. Cost smoothing can lead to:
- Product undercosting: A product consumer a relatively high level of resources but is reported to
have a relatively low total cost;
- Product overcosting: A product consumers a relatively low level of resources but is reported to
have a relatively high total cost.
Product-cost cross-subsidization means that at least one miscosted product is resulting in the miscosting
of other products in the organization.
A job/ABC costing system with a single indirect-cost rate goes as follows:
Step 1: Identify the chosen cost objects;
Step 2: Identify the direct costs of the products;
Step 3: Select the cost-allocation bases to use for allocating indirect costs to the products;
Step 4: Identify the indirect costs associated with each cost-allocation base;
Step 5: Compute the rate per unit each cost-allocation base uses to allocate indirect costs to the products;
Step 6: Compute the indirect costs allocated to the products;
Step 7: Compute the total cost of the products by adding all direct and indirect costs assigned to them.
A refined costing system reduces the use of broad averages for assigning the cost of resources to cost
objects and provides better measurement of the costs of indirect resources used by different cost objects
no matter how differently the different cost objects use indirect resources. There are four principal
reasons to refine a costing system: increase in product diversity; increase in indirect costs; advances in
information technology; competition in product markets.
This chapter describes three guidelines for refining a costing system:
- Direct-cost tracing: Classify as many of the total costs as direct costs of the cost object as is
economically feasible;
- Indirect-cost pools: Expand the number of indirect-cost pools until each of these pools is more
homogeneous;
- Cost-allocation bases: Use the cause-and-effect criterion, when possible, to identify the costallocation base (the cause) for each indirect-cost pool (the effect).
One often-used approach for refining a costing system is activity-based costing. Activity-based costing
(ABC) systems refine costing systems by focusing on individual activities as the fundamental cost objects.
By defining activities and identifying the costs of performing each activity, ABC systems seek a greater
level of detail in understanding how an organization uses its resources. As we describe the ABC-system,
keep in mind three features:
- ABC systems create smaller cost pools linked to different activities;
- For each activity-cost pool, a measure of the activity performed serves as the cost-allocation base;
- In some cases, costs in a cost pool can be traced directly to products.

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A cost hierarchy categorizes costs into different cost pools on the basis of the different types of cost
driver or different degrees of difficulty in determining cause-and-effect relationships. ABC systems
commonly use a four-part cost hierarchy, namely:
- Output-unit-level costs are resources sacrificed on activities performed on each individual unit of a
product or service;
- Batch-level costs are resources sacrificed on activities that are related to a group of units of products
or services rather than to each individual unit of product or service;
- Product-sustaining / service-sustaining costs are resources sacrificed on activities undertaken to
support individual products or services;
- Facility-sustaining costs are resources sacrificed on activities that cannot be traced to individual
products or services but which support the organization as a whole.
Activity-based management (ABM) describes management decisions that use activity-based costing
information to satisfy customers and manage profitability. Although ABM has many definitions, we define
it broadly to include pricing and product-mix decisions, cost reduction and process improvement
decisions, and product design decisions.
Using department indirect-cost rates to allocate costs to products results in the same product costs as
activity-cost rates if:
- A single activity accounts for a sizeable fraction of the departments costs;
- Significant costs are incurred on different activities within a department but each activity has the
same cost-allocation base;
- Significant costs are incurred on different activities with different cost-allocation bases within a
department but different products use resources from the different activity areas in the same
proportions.
Where any one of these three conditions holds, using department indirect-cost rates rather than activity
rates is often adequate. In companies where none of these conditions hold, department costing systems
can be refined using ABC systems.
Organizational context influences the decision to adopt ABC as well as its consequences. National
contextual factors are also likely to have an effect.

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Chapter 12: Pricing, target costing and customer profitability analysis
There are three major influences on pricing decisions: customers, competitors and costs. Most pricing
decisions are either short run (less than one year) or long run (more than one year). Short-run decisions
include (1) pricing for a one-off special order with no long-term implications, and (2) adjusting product
mix and output volume in a competitive market. Long-run decisions include pricing a product in a major
market where price setting has considerable leeway.
Short-run pricing decisions
- One-off special order: Existing fixed manufacturing overhead costs are irrelevant, since these
costs do not change if the special one-off order is accepted. Only relevant costs should be taken
into account.
Long-run pricing decisions
Many pricing decisions are made for the long run. Buyers prefer stable prices over an extended time
horizon. A stable price reduces the need for continuous monitoring of suppliers prices. Greater prices
stability also improves planning and build long-run buyer-seller relationships. Short-run pricing focuses on
covering variable costs, while long-run pricing focuses on covering both variable and fixed costs. Obtaining
appropriate product-cost information is useful to a manager making a pricing decision.
The starting point for pricing decisions can be:
- Market-based: Given what our customers want and how our competitors will react to what we
do, what price should we charge?
- Cost-based / Cost-plus: What does it cost us to make this product, and hence what price should
we charge that will recoup our costs and produce a desired profit?
Market-based approach: Target costing and target pricing
An important form of market-based price is the target price. A target price is the estimated price for a
product or service that potential customers will be willing to pay. A target operating profit per unit is the
operating profit that a company wants to earn each unit of a product or service sold. The target price
leads to a target cost. A target cost per unit is the estimated long-run cost per unit of a product or service
that, when sold at the target price, enables the company to achieve the target operating profit per unit.
We need to include all costs in the target cost calculations, both fixed and variable.
Developing target prices and target costs typically entails the following steps:
- Step 1: Develop a product that satisfies the needs of potential customers;
- Step 2: Choose a target price based on customers perceived value for the product and the prices
competitors charge, and a target operating profit per unit;
- Step 3: Derive a target cost per unit by subtracting the target operating profit per unit from the
target price;
- Step 4: Perform value engineering to achieve target costs.

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Value engineering is a systematic evaluation of all aspects of the value-chain business function, with the
objective of reducing costs while satisfying customer needs. Value engineering can result in
improvements in product designs, changes in materials specifications or modifications in process
methods. Two key concepts in value engineering and in managing value-added and non-value-added costs
are cost incurrence and locked-in costs. Cost incurrence occurs when a resource is sacrificed or used up.
Locked-in costs / Designed-in costs are those costs that have not yet been incurred but that will be
incurred in the future on the basis of decisions that have already been made.
The best way to evaluate the effect of alternative design decisions on the target cost per unit is to
organize a cross-functional value-engineering team, because only a cross-functional team can evaluate
the impact of design decisions on all value-chain functions. Unless managed properly, value engineering
and target costing can have undesired consequences:
- The cross-functional team may add too many features in an attempt to accommodate the
different wishes of team members;
- Long development times may result as alternative designs are evaluated endlessly;
- Organizational conflicts may develop as the burden of cutting costs falls unequally on different
parts of the organization.
To avoid these pitfalls, target-costing efforts should always focus on the customer, pay attention to
schedules, and build a culture of teamwork and cooperation across business functions.
Cost-plus approach: Cost-plus costing, life-cycle costing
The general formula for setting a price adds a mark-up to the cost base, but how is the mark-up
percentage determined? One approach is to choose a mark-up to earn a target rate of return on
investment (= the target operating profit that an organization must earn divided by invested capital).
Many different costs can serve as the cost base in applying the cost-plus formula. Prices are then modified
on the basis of customers reactions and competitors responses.
The product life cycle spans the time from initial R&D to the time at which support to customers is
withdrawn. Using life-cycle budgeting, managers estimate the revenues and costs attributable to each
product from its initial R&D to its final customer servicing and support in the marketplace. Life-cycle
costing tracks and accumulates the actual costs attributable to each product from start to finish. A
product life-cycle reporting format offers at least three important benefits:
- The full set of revenues and costs associated with each product becomes visible;
- Differences among products in the percentage of their total costs incurred at early stages in the
life cycle are highlighted;
- Interrelationships among business function cost categories are highlighted.
Price discrimination is charging different prices to different customers.
Peak-load pricing is charging a higher price when demand approaches physical capacity.
Customer-profitability analysis refers to the reporting and analysis of customer revenues and customer
costs. The revenues of customers purchasing the same product can differ due to differences in the
quantity of units purchased and discounts from list price. Customer-cost hierarchies highlight how some
costs can be reliably assigned to individual customers while other costs can be reliably assigned only to
distribution channels or to corporate-wide efforts. Customer-profitability reports, shown in a cumulative
form, often reveal that a small percentage of customers contribute a large percentage of profits. It is
important that companies devote sufficient resources to maintaining and expanding relationships with
these key contributors to profitability.

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Chapter 14: Motivation, budgets, and responsibility accounting
A budget is a quantitative expression of a proposed plan of action by management for a future time
period and is an aid to the coordination and implementation of the plan. Many companies adopt the
following budgeting cycle:

Organizations use budgets, because budgets can:


- Compel strategic planning including the implementation of plans:
o Short-run planning short-run budgets;
o Long-run planning long-run budgets;
o Forward-looking budgets
- Provide performance criteria:
o Actual versus budgeted results;
o Feedback to managers;
o Performance evaluation attached to budgets
- Promote communication and coordination within the organization:
o A budget puts all the employees in the same direction;
o Department-goals are derived from the firm-goal;
o A budget makes the links between departments salient and instigates communication
- Affect motivating and wider organizational processes:
o A budget provides people with a specific target;
o Targets should be challenging but attainable;
o Process in which the target is established should be considered as fair by the employee
Rolling budget: A budget or plan that is always available for a specified future period by adding a month,
quarter or year in the future as the month, quarter or year just ended is dropped.
Fixed budget: A budget or plan that is available per year, from January until December.

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Top-down budgeting: A budget in which the targets are set by the top management. In this case, the
dangers are that targets are either too difficult or too easy, and targets are perceived as more unfair;
Bottom-up budgeting: A budget in which the targets are set in accordance with lower management. The
danger is that lower-level management may propose a target that is too low, but that can easily be met.
Various alternatives of budgeting are:
- Computer-based budgeting: Mathematical statements of the relationships among operating
activities, financial activities and other factors that affect the budget. These models allow
management to conduct what-if (sensitivity) analyses of the effects on the master budget of
changes in the original predicted data or changes in budget assumptions;
- Kaizen budgeting: This captures the continuous improvement notion that is a key management
concern. Costs in kaizen budgeting are based on future improvement that are yet to be
implemented rather than on current practices or methods;
- Activity-based budgeting: This focuses on the costs of activities necessary to produce and sell
products and services. It is inherently linked to activity-based costing, but differs in its emphases
on future costs and future usage of activity areas.
Organizational structure is an arrangement of lines of responsibility within the entity. To attain the goals
described in the master budget, an organization must coordinate the efforts of all its employees from
the top executive through all levels of management to every supervised worker. Each manager, regardless
of level, is in charge of a responsibility centre. A responsibility centre is a part, segment or subunit of an
organization whose manager is accountable for a specified set of activities. Responsibility accounting is a
system that measures the plans (by budgets) and actions (by actual results) of each responsibility centre.
Four major types of responsibility center are:
- Cost centre: Manager accountable for costs only;
- Revenue centre: Manager accountable for revenues only;
- Profit centre: Manager accountable for revenues and costs;
- Investment centre: Manager accountable for investments, revenues and costs.
The responsibility accounting approach traces costs to either the individual who has the best knowledge
about why the costs arose, or the activity that caused the costs.
Controllability is the degree of influence that a specific manager has over costs, revenues or other items
in question. A controllable cost is any cost that is primarily subject to the influence of a given manager of
a given responsibility centre for a given time span.

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Chapter 15: Flexible budget, variances and management control: I
A static budget is a budget that is based on one level of output; it is not adjusted or altered after it is set,
regardless of ensuing changes in actual output (or actual revenue and cost drivers), it is calculated at the
start of the budget period.
Static-budget variance = Actual results static-budget amount of operating profit
A flexible budget is adjusted in accordance with ensuing changes in actual output (or actual revenue and
cost drivers), it is calculated at the end of the period.
- Step 1: Determine the budgeted selling price per unit, the budgeted variable costs per unit and
the budgeted fixed costs;
- Step 2: Determine the actual quantity of the revenue driver;
- Step 3: Determine the flexible budget for revenue based on the budgeted unit revenue and the
actual quantity of the revenue driver;
- Step 4: Determine the actual quantity of the cost drivers;
- Step 5: Determine the flexible budget for costs based on the budgeted unit variable costs and
fixed costs and the actual quantity of the cost drivers
A favorable variance (F) is a variance that increases operating income relative to the budgeted amount.
An unfavorable variance (U) is a variance that decreases operating income relative to the budgeted
amount.

Static-budget
variance
Flexible-budget
variance

Price variance

Efficiency
variance

Sales-Volume
variance

Flexible-budget variance = actual


results flexible-budget amount =
price variance + efficiency variance
Sales-volume variance = Flexiblebudget amount static-budget
amount
Static-budget variance = flexiblebudget variance + sales-volume
variance

Price variance / Input-price variance / Rate variances = (actual price of input budgeted price of input) x
actual quantity of input
Efficiency variance / Input-efficiency variance / Usage variances = (actual quantity of input used
budgeted quantity of input allowed for actual output units achieved) x budgeted price of input
A standard input is a carefully predetermined quantity of input required for one unit of output. A
standard cost is a carefully predetermined cost. We determine the standard quantities and prices with
help of; past experience; observation; benchmarking, either internal or external; continuous improvement
by lowering standards continuously.
We use variance analysis: to promote organizational learning; performance evaluation; and management
by exception: focus on areas that do not operate as expected.

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Chapter 16: Flexible budgets, variances and management control: II
This chapter focuses on understanding flexible-budget variances for overhead costs and their causes:
- Planning variable-overhead costs: Effective planning of variable overhead costs involves
undertaking only value-added variable-overhead activities and then managing the cost drivers of
those activities in the most efficient way. A value-added cost is one that, if eliminated, would
reduce the value customers obtain from using the product or service. A non-value-added cost is
on that, if eliminated, would not reduce the value customers obtain from using the product or
service;
- Planning fixed-overhead costs: Effective planning of fixed-overhead costs includes undertaking
only value-added fixed-overhead activities and then determining the appropriate level for those
activities.
Variable-overhead costs

Static-budget
variance

Flexible-budget
variance

Spending variance

Sales-Volume
variance

Static-budget variance = actual


results static-budget amount =
flexible-budget variance + salesvolume variance
Sales-volume variance = flexiblebudget amount static-budget
amount

Efficiency variance

Flexible-budget variance = actual results flexible budget amount = spending variance + efficiency
variance
Spending variance = (actual overhead rate standard overhead rate) x actual units of cost driver used
Efficiency variance = (actual units of cost driver used budgeted units of cost driver) x standard overhead
rate

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Fixed-overhead costs

Static-budget
variance

Flexible-budget
variance

Spending variance

No sales-Volume
variance

No efficiency
variance

Static-budget variance = actual results


static-budget amount
Sales-volume variance = flexible-budget
amount static-budget amount = 0
Flexible-budget variance = actual results
flexible-budget amount = spending
variance + efficiency variance

Spending variance = (actual overhead rate standard overhead rate) x actual units of cost driver used
Efficiency variance = (actual units of cost driver used budgeted units of cost driver) x standard overhead
rate = 0
The production-volume variance / denominator-level variance / output-level overhead variance is the
difference between budgeted fixed overhead and the fixed overhead allocated. Fixed overhead is
allocated based on the budgeted fixed overhead rate times the budgeted quantity of the fixed-overhead
allocation base for the actual output units achieved.
Production-volume variance = budgeted fixed overhead (fixed overhead allocated using
budgeted input allowed for actual output units achieved x budgeted fixed overhead rate)
A 4-variance analysis measures the spending, efficiency and production-volume variance in relation to the
variable and fixed manufacturing overhead.
A 3-variance analysis / combined variance analysis measures the spending, efficiency and productionvolume variance in relation to the total manufacturing overhead
A 2-variance analysis measures the flexible-budget variance and production-volume variance in relation to
the total manufacturing overhead.
A 1-variance analysis measures the total overhead variance in relation to the total manufacturing
overhead.
From a planning and control standpoint, managers often find it useful to classify costs in general, and
overhead costs in particular, into three main categories:
- Engineered costs result specifically from clear cause-and-effect relationship between costs and output;
- Discretionary costs arise from period decisions regarding the maximum outlay to be incurred, and they
have no clearly measurable cause-and-effect relationship between costs and the outputs;
- Infrastructure costs arise from having property, plant and equipment, and a functioning organization.
The separate analysis of variable- and fixed-overhead costs requires the use of separate variable- and
fixed-overhead control accounts and separate variable- and fixed-overhead allocated accounts. At the end
of each accounting period, any variances for variable- or fixed-overhead costs can be disposed. Flexible
budgeting in ABC-systems enables insight into why activity costs differ from those budgeted.

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Chapter 17: Measuring yield, mix, and quantity effects
This chapter focuses on variance analysis with multiple inputs, as well as substitutable inputs. When
inputs are substitutable, mix refers to the relative proportion or combination of the different inputs used
within an input category such as direct materials or direct manufacturing labor to produce a quantity of
finished output. Yield refers to the quantity of finished output units produced from a budgeted or
standard mix of inputs within an input category.

Static-budget variance
Sales-Volume variance

Flexible-budget
variance
Price variance
Yield
variance

Sales-mix
variance

Efficiency
variance
Mix
variance

Sales-quantity
variance
Market-share
variance

Market-size
variance

Static-budget variance = flexible-budget variance + sales-volume variance = actual results static-budget


amount
Flexible-budget variance = actual results flexible-budget amount = price variance + efficiency variance
Price variance = (actual price of input budgeted price of input) x actual quantity of input
Efficiency variance = (actual units of cost driver used budgeted units of cost driver) x standard
overhead rate = yield variance + mix variance
Yield variance = (actual total output budgeted total output) x budgeted mix % x
budgeted price
Mix variance = (actual mix % - budgeted mix %) x actual total output x budgeted price
Sales-volume variance = flexible-budget amount static-budget amount = sales-mix variance + salesquantity variance
Sales-mix variance = total actual output x (actual mix % - budgeted mix %) x budgeted price
Sales-quantity variance = (total actual output budgeted actual output) x budgeted mix % x
budgeted price = market-share variance + market-size variance
Market-share variance = actual market output x (actual market % - budgeted market %) x
budgeted price
Market-size variance = (actual market output budgeted market output) x budgeted
market share x budgeted average selling price per unit

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Chapter 18: Control systems and transfer pricing
A management control system is a means of gathering and using information to aid and coordinate the
process of making planning and control decisions throughout the organization and to guide employee
behavior. The goal of the system is to improve the collective decisions within an organization. Information
for management control is gathered and reported at various levels:
- Total-organization level;
- Customer/market level;
- Individual-facility level;
- Individual-activity level.
Management control systems use: financial; non-financial; formal; and informal measures.
To be effective, management control systems should be closely aligned to an organizations strategy and
goals. It should also be designed to fit the organizations structure and the decision-making responsibility
of individual managers. Finally, it should motivate managers and employees.
The essence of decentralization is the freedom for managers at lower levels of the organization to make
decisions. Total decentralization means minimum constraints and maximum freedom, whereas total
centralization means maximum constraints and minimum freedom for managers.
Benefits of decentralization
Costs of decentralization
Creates greater responsiveness to local needs
Leads to suboptimal/ incongruent decision making
Leads to quicker decision making
Results in duplication of activities
Increases motivation
Focuses managers attention on the subunit rather
Aids management development and learning
than the organization as a whole
Sharpens the focus of managers
Increases costs of gathering information
A transfer price is the price one subunit of an organization charges for a product or service supplied to
another subunit of the same organization. There are three methods for determining transfer prices:
- Market-based transfer prices: Transferring products or services at market prices generally leads
to optimal decisions when three conditions are satisfied: (1) the intermediate market is perfectly
competitive, (2) interdependencies of subunits are minimal, and (3) there are no additional costs
or benefits to the corporation as a whole in using the market instead of transacting internally.
- Cost-based transfer prices: Cost-based transfer prices are helpful when market prices are
unavailable, inappropriate, or too costly to obtain. We can use dual pricing, which uses a fixed
price and a variable mark-up, to obtain these prices.
- Negotiated transfer prices: When there is excess capacity, the transfer price range for
negotiations generally lies between the minimum price at which the selling division is willing to
sell (its variable costs) and the maximum price the buying divisions is willing to pay (the price at
which the product is available from outside suppliers).
The general guideline for transfer pricing states that the minimum transfer price equals the incremental
costs per unit incurred up to the point of transfer plus the opportunity costs per unit to the supplying
division resulting from transferring products or services internally. Transfer prices can reduce income tax
payments by recognizing higher profits in low-tax-rate countries and lower profits in high-tax-countries.

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Chapter 19: Control systems and performance measurement
Increasingly, companies are supplementing internal financial measures with measures based on external
financial information, internal non-financial information, and external non-financial information. Some
companies present financial and non-financial performance measures for various organization subunits in
a single report called the balanced scorecard. Most scorecards include (1) profitability measures; (2)
customer-satisfaction measures; (3) internal measures of efficiency; (4) innovation measures.
The design of an accounting-based performance measure might entail the following general steps:
- Step 1: Choosing the variable(s) that represents top managements financial goal(s):
o Return on investment (ROI) = income / investment
o Residual income = income (require rate of return in % x investment)
o Economic value added (EVA) = after-tax operating profit [WACC x (total assets
current liabilities)]
o Return on sales (ROS) = operating profit / revenues
- Step 2: Choosing definitions of the items included in the variables in step 1, such as: total assets
available; total assets employed; working capital (current assets minus current liabilities) plus
long-term assets; shareholders equity;
- Step 3: Choosing measures for the items included in the variables in step 1:
o Current cost is the cost of purchasing an asset today identical to the one currently held.
Because historical-cost investment measures are used often in practice, there has been
much discussion about the relative merits of using gross book value or net book value.
- Step 4: Choosing a target against which to gauge performance: We need to create a budget that
is carefully negotiated with full knowledge of historical-cost accounting pitfalls. The desirability of
tailoring a budget to a particular subunit and a particular accounting system cannot be
overemphasized.
- Step 5: Choosing the timing feedback: Timing of feedback depends largely on how critical the
information is for the success of the organization, the specific level of management that is
receiving the feedback, and the sophistication of the organizations information technology.
Organizations create incentives by rewarding managers on the basis of performance. But managers may
face risks because random factors beyond their control may also affect performance. Owners choose a
mix of salary and incentive compensation to trade off the incentive benefit against the cost of imposing
risk.
Obtaining measures of employee performance that are superior is critical for implementing strong
incentives. Many management accounting practices, such as the design of responsibility centers and the
establishment of financial and non-financial measures, have as their goal better performance evaluation.
Most employees perform multiple tasks as part of their jobs. In some situations, one aspect of a job is
easily measures, while another aspect is not. Creating incentives to promote the quantitative aspect may
cause a worker to ignore an qualitative aspect of the job.
To avoid unethical behavior, companies need to balance the push for performance resulting from
diagnostic control systems, the first of four levers of control, with three other levers:
- Boundary systems describe standards of behavior and codes of conduct expected of all
employees, especially action that are off-limits;
- Belief systems articulate the mission, purpose and core values of a company;
- Interactive control systems are formal information systems that managers use to focus
organization attention and learning on key strategic issues.

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Chapter 20: Quality and throughput concerns in managing costs
Many companies throughout the world view total quality management as providing an important
competitive edge. This is because quality focus reduces costs and increases customer satisfaction.
International quality standards have emerged, such that certification and an emphasis on quality has
rapidly become conditions for competing in the global market. Quality improvement also has nonfinancial and qualitative effects, such as environmental aspects, that improve a companys long-run
performance. In this chapter we discuss two basic aspects of quality:
- Quality of design: This measures how closely the characteristics of products or services match
the needs and wants of customers;
- Conformance quality: The performance of a product or service according to design and product
specifications.
The costs of quality (COQ) are costs incurred to prevent, or costs arising as a result of the production of a
low-quality product. Costs of quality are classified into four categories:
- Prevention costs: Costs incurred in precluding the production of products that do not conform to
specifications;
- Appraisal costs: Costs incurred in detecting which of the individual units of products do not
conform to specifications;
- Internal failure costs: Costs incurred when a non-confirming product is detected before it is
shipped to customers;
- External failure costs: Costs incurred when a non-confirming product is detected after it is
shipped to customers.
There are several techniques to identify quality problems, such as:
- Control charts: A graph of a series of successive observations of a particular step, procedure or
operation taken at regular intervals of time. Each observation is plotted relative to specified
ranges that represent the expected distribution. Only those observations outside the specific
limits are ordinarily regarded as non-random and worth investigating;
- Pareto diagrams: This indicates how frequently each type of failure (defect) occurs;
- Cause-and-effect diagrams / Fishbone diagrams: This identifies potential causes of failures or
defects.
The relevant costs of quality improvement are the incremental costs incurred to implement the quality
program. The relevant benefits are the savings in total costs and the estimated increase in contribution
margin from the higher sales that will result from the quality improvements.
Non-financial measures of quality and customer satisfaction
Customer satisfaction
Internal performance
Market research information
Number of defects
Defective units shipped / total units shipped
Employee turnover
Number of customer complaints
Employee satisfaction
On time delivery rate
Financial measures are helpful to evaluate trade-offs among prevention and failure costs. They focus
attention on how costly poor quality can be. Non-financial measures help focus attention on the precise
problem areas that need attention.

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The theory of constraints (TOC) describes methods to maximize operating profit when faced with some
bottlenecks and some non-bottleneck operations. It defines three measurements:
- Throughput contribution, equal to sales revenue minus direct materials costs;
- Investment (stock), equal to the sum of materials of direct materials stock, work-in-progress stock
and finished goods stock; R&D costs; and costs of equipment and buildings;
- Operating costs, equal to all operating costs (other than direct materials) incurred to earn
throughput contribution. Operating costs include salaries and wages, rent, utilities and
depreciation.
The objective of TOC is to increase throughput contribution while decreasing investments and operating
costs. The theory of constraints considers short-run time horizons and assumes other current operating
costs to be fixed costs. The key steps in managing bottleneck resources are as follows:
- Step 1: Recognize that the bottleneck resource determines throughput contribution of the plant
as whole;
- Step 2: Search and find the bottleneck resource by identifying resources with large quantities of
stock waiting to be worked on;
- Step 3: Keep the bottleneck operation busy and subordinate all non-bottleneck resources to the
bottleneck resource. That is, the needs of the bottleneck resource determine the production
schedule of non-bottleneck resources;
- Step 4: Take actions to increase bottleneck efficiency and capacity the objective is to increase
throughput contribution minus the incremental costs of taking such actions. These actions can
be:
o Eliminating idle time;
o Processing only those parts or products that increase sales and throughput contribution;
o Shifts products that do not have to be made on the bottleneck machine to nonbottleneck machines or to outside facilities;
o Reduce set-up times and processing time at bottleneck operations;
o Improve the quality of parts or products manufactured at the bottleneck operation.
Throughput accounting (TA) is a management tool which is partly informed by the theory of constraints.
The primary concern of TA is the rate at which a business can generate profits. A key point of focus is
return per bottleneck, which underscores an important management accounting concern to maximize
contribution per unit of a given limiting factor.

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Chapter 21: Accounting for just-in-time (JIT) systems
Just-in-time (JIT) refers to a system in which materials arrive exactly as they are needed. Just-in-time
production is a system in which each component on a production line is produced immediately as needed
by the next step in the production line. There five main features in a JIT-production system:
- Production is organized in manufacturing cells;
- Multi-skilled workers;
- Total quality management (TQM);
- Reducing manufacturing lead time and set-up time;
- Strong supplier relationships.
The financial benefits of JIT include: lower investment in stocks; reductions in paperwork; reductions in
risk of obsolescence of stocks, etc.
A unique production system such as JIT leads to its own unique costing system. Traditional normal and
standard costing systems use sequential tracking / synchronous tracking, which is any product-costing
method in which the accounting system entries occur in the same order as actual purchases and
production. The term backflush costing / delayed costing / endpoint costing / post-deduct costing
describes a costing system that delays recording changes in the status of a product being produced until
good finished units appear; it then uses budgeted or standard costs to work backwards to flush out
manufacturing costs for the units produced.
Accounting information can play a key role in stock management. The following costs are important when
managing stocks and goods for sale:
- Purchasing costs consists of the costs of goods acquired from suppliers including incoming freight
or transportation costs;
- Ordering costs consist of the costs of preparing and issuing a purchase order;
- Carrying costs arise when a business holds stocks of goods for sale;
- Stock-out costs or no-sales-costs;
- Quality costs: The quality of a product or service is its conformance with a preannounced or prespecified standard. Quality costs include: prevention, appraisal, internal failure and external
failure costs.
The economic order quantity (EOQ) decision model calculates the optimal quantity of stock to order.
The reorder point is the quantity level of the stock on hand that triggers a new order. It is calculated by
multiplying numbers of units sold per unit of time with the purchase-order lead time.
Safety stock is stock held at all times regardless of stock ordered using EOQ. It is used as a buffer against
unexpected increases in demand or lead time and unavailability of stock from suppliers.
JIT-purchasing is the purchase of goods or materials such that delivery immediately precedes demand or
use. EOQ models support smaller and more frequent purchase orders as relevant carrying costs increase
and relevant ordering costs per order decrease.
A relevant cost-benefit analysis of JIT purchasing includes relevant costs of purchasing, carrying stock,
ordering and stock-out, quality-related costs of inspection and customer returns and lost contribution
margins due to late deliveries. The relevant benefits and relevant costs of JIT production include relevant
costs of set-up and carrying stock, better quality and faster delivery. Performance measurement and
control in JIT production systems emphasize personal observation and non-financial performance
measures.

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Chapter 22: Strategic management accounting and emerging issues
Strategy is an elusive concept. Many definitions and notions of strategy exist in the management
literature. Most popular are Porters five forces model and the notions of product differentiation and cost
leadership. Product differentiation refers to offering products and services that are perceived by
customers as being superior and unique. Cost leadership refers to the pursuit of low costs relative to
those of competitors.
Strategic management accounting (SMA) places particular emphasis on blending external with internal
organizational information. SMA encompasses both financial and non-financial information.
The balanced scorecard translates an organizations mission and strategy into a comprehensive set of
performance measures that provides the framework for implementing its strategy. The balanced
scorecard measures an organizations performance from four key perspectives:
- Financial perspective: This perspective evaluates the profitability of strategy;
- Customer perspective: This perspective identifies the targeted market segments and measures
the companys success in these segments;
- Internal business process perspective: This perspective focuses on internal operations that further
both the customer perspective by creating value for customers and the financial perspective by
increasing shareholder wealth. The internal business process perspective comprises three
principal sub processes:
o The innovation process creating products, services and processes that will meet the
needs of customers;
o The operations process producing and delivering existing products and services to
customers;
o After-sales service providing service and support to the customer after the sale or
delivery of a product or service.
- Learning and growth perspective: This perspective identifies the capabilities in which the
organization must excel in order to achieve superior internal processes that create value for
customers and shareholders.
Features of a good balanced scorecard
Shows cause-and-effect relationships
Communicates strategy throughout the company
Places strong emphasis on financial objectives
Only identifies the most critical measures
Highlights suboptimal trade-offs

Pitfalls when creating a balanced scorecard


Cause-and-effect linkages are not precise
Seeking improvement of measures all the time
Using only objective measures
Failing to consider both costs and benefits
Ignoring non-financial measures when evaluating
managers and employees

A tableau de bord (TdB) is a customized multidimensional control system encompassing both financial
and non-financial information to identify and measure organizational objectives and key variables.
Enterprise governance is about both corporate governance and business governance. The strategic
scorecard aims to assist boards of directors achieve effective business governance.
A variety of emerging issues has recently made a growing impact on management accounting systems.
Environmental management accounting and knowledge management and intellectual capital value
creation practices are discussed for the future.

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