Professional Documents
Culture Documents
2014-02
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CONTENTS
PAGES
3 - 21
3-8
9 - 16
17 - 18
19 - 21
UNIT 2: EMPLOYMENT
22 - 40
22 - 26
27 - 33
33
34 - 35
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UNIT 1: AT WORK
LESSON 1: TALKING ABOUT A COMPANY
VOCABULARY: Company Structure (Departments)
A) Match the departments to the definitions 1-9 below.
_____
_____
_____
_____
_____
_____
_____
_____
_____
B) The people in the sentences 1-10 all have problems. Match problems 1-10 to the
department a-j that they call for help.
PROBLEM
Customer Services
Technical Support
Training
Human Resources
IT
b.
d.
f.
h.
j.
Logistics
Quality Control
Finance
Marketing
Purchasing
Masisa S.A is a Chilean company that produces lumber and manufactures radiata
pine products including mouldings, doors and panels.
The company sells its products in Chile as well as in foreign markets. The head office
is in Santiago.
Masisa S.A employs about 7,700 people and its principal shareholders are: GN
Inversiones Ltda (45.70%), AFP Habitat (6.25%) and Inversiones Forestales Los
Andes S.A (20.24%).
This company was founded in 1996.
*This article was extracted from the data base Business Insights: Essentials. (International
Directory of Company Histories). Link Universidad Central de Chile:
http://www.ucentral.cl/prontus_ucentral2012/site/edic/base/port/english_program.html
II.
TABLE 1: EXAMPLE:
Last year
A few years ago
Five years ago
In the early 2000s
Last year
A few years ago
Five years ago
In the early 2000s
the sales
the profits
the production
the welfare benefits
went down.
remained the same.
dropped dramatically.
increased.
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Well use the following phrases to discuss the future
activities of the company.
EXAMPLE:
We aim to
We plan to
We will
We are going to
We (dont) expect to
We might (not)
expand service to
introduce a new ..
begin a joint venture with .
enter a new market.
continue to work on ..
start a new advertising campaign ..
Write a brief report outlining two or three of your companys or departments goals for
the future. Use some of the words in the box.
improve
develop
increase
continue
design
expand
launch
invest
start
...............................................................................................................................................
will, wont
We use will (ll) and will not (wont) for what we know about the future.
Examples: I think China will produce the most food in the future.
I think people wont buy traditional products in the future.
Use contractions -ll and wont for speaking an informal English.
Examples: Ill help you with the bags at the airport.
Use be going to to talk about plans and intentions (something which you have
already decided).
I. Speaking
A) Think of your job or one you would like to have in the future and answer the
following questions. Ask and answer these questions with a partner.
1 What do you do?
2 Where do you work?
3 Do you work part-time or full-time?
4 Do you ever work overtime?
5 What time do you start/ finish work?
6 What do you do at work?
7 What do you like the best about your job?
8 What do you like the least?
9 How much vacation time do you have a year?
__ working flexible
hours
__ using English at
work
__ casual dress
__ wearing
uniforms
__ writing lots of
reports
__ working on your
own
__ working with a
lot of different
people
__ doing a lot of
telephone work
c) employee
2 Relations between employers and employees, managers and workers, management and union.
a) labour union
b) human relations
c) labour relations
3 To be raised to a higher rank or better job
a) sales promotion
b) promotion
c) motivation
c) supplements
c) wages
c) skilled
c) command
arrive early
training employees
write to
a customer
a supplier
a contract
answer
an email
the phone
a grade
work for
an organization
in an office
a multinational company
a meeting
a form
a contract
in doing a job
for a department
attend
customers
meetings
conferences
take
contracts
messages
notes
go to
meetings
CEO
a seminar
write
customer
reports
letters
be in charge of
sign
be responsible
C) Put he words in the right order to make sentences that are frequently used in
meetings or appointments.
1. Im afraid another I that the same
have appointment time - at
2. I to meeting look forward - the
3. They want at a later time planned
the meeting originally to hold - than
4. I want meeting - the a to take the
role leading - in
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Words like can, should, etc., are called modals or auxiliary verbs
We use can and the simple form of the verb to
describe things people are able to do.
We use cannot or
cant
to describe things
CAN
* You
We use should
SHOULD
not or shouldnt
to write
negative statements.
To make questions, we change the order like this:
doesnt
dictionary, first?
* You
HAVE TO
* You dont
do or does
with
have.
have.
to.
MUST
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EXERCISES
A) Complete these sentences using should or shouldnt and a phrase from the box.
be late
B) Read these problems. Complete the advice with should / shouldnt and a verb from
the box. Then match the advice to the problems.
A I hate waiting in queues.
After about 3 minutes I get
really angry and want to hit
someone. Please help!
tell
be
buy
join
visit
go
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We use can not (cant) and be not allowed to to say we dont have
permission to do something.
Example: I cant smoke in my office.
Students are not allowed to eat in the library.
EXERCISES
1. What do these signs mean? Write the letter on its corresponding meaning.
There are some extra sentences.
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2. Complete the dialogue about two friends talking about some work regulations with
these expressions
are you allowed
do you have to
have to
cant
dont have to
are allowed
can
doesnt have to
has to
isnt allowed
does he have to
can he
A How many hours a week are you doing in this new job?
B Oh, probably about fifty-five or sixty.
A Thats a lot. So .. .(1) work at weekends sometimes?
B No, I dont. But I often .(2) work late in the evenings, because
thats the only time I get to answer my emails.
A What about holidays? . ..(3) to take them when you want?
B No, Im not. I .(4) take any holiday from mid-December to
mid-February because Im single. Only employees with children .(5) to take
them off in that period.
A Is that a problem, then?
B No, not at all. I like it. It means that I (6) go on holiday in March or
May when flights and hotels are cheaper.
A And you . (7) share the beach or swimming pool with hundreds
of schoolchildren!
B Yes, thats right. What about Ken? Hows he doing in his new advertising job?
A Hes really enjoying it. He (8) do the same hours as you because
hes only working part-time. But he . (9) to take any holiday this
summer, because hes just started. Hell have to wait until next year.
B And . (10) travel a lot?
A No, not much. Hes more in the design field, so he . (11) spend
most of his time in front of a computer.
B So (12) choose the days he doesnt work?
A No, thats not possible. The company always want him on Monday, Wednesday and
Friday.
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3. Make true sentences about your job or one you would like to have. Use the verbs from
activity 2. Compare your answers with a partner.
Example: Im not allowed to take my holidays when I want.
I sometimes have to work at weekends.
a. I . take my holidays when I want.
b. I . work at weekends.
c. I . work late in the evening.
d. I . travel a lot for my work.
e. I . spend a lot of time in front of the computer.
f. I . go for lunch when I want.
g. I . use English at work.
h. I . wear formal clothes.
i. I . Use Word, Excel and PowerPoint.
SPEAKING
Work with a partner. Role-play the following situation.
Follow the instructions.
Student A:
Student B
This is your first day at work. You dont know much You meet a new colleague. This is his/her first day at work,
about the regulations in the company, so you make and he/she is asking questions about the regulations in the
company. Answer his/her questions using this prompts and
questions about these to your colleague.
the modals can, have to, must, be allowed to:
Use this prompts and the modals can, have to,
must, be allowed to:
Smoke in the office
1 ...
2 ...
3 ...
4 ...
5 ...
(Casual Friday)
(but not too loud)
(but not later than 10 oclock)
1 ...
2 ...
3 ...
4 ...
5 ...
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LISTENING
I.
___________________________________
__________________________________
__________________________________
__________________________________
5. Is he helpful?
________________________________
________________________________
II.
Date: _____________________
Date: _____________________
To: _______________________
To: _______________________
From: _____________________
From: _____________________
Phone: ____________________
Phone: ____________________
Message: __________________
Message: __________________
__________________________
__________________________
__________________________
__________________________
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Every group must work out a presentation in POWER POINT based on personal
research about A COMPANYS PERFORMANCE OVER A PERIOD OF FOUR YEARS.
The presentation has to be ORAL, and must be done using grammar and vocabulary
contents from UNIT 1: Simple Present Tense/ Past simple Tense / Present Continuous
Tense / Future Tense (will or be going to)
Reading WILL NOT be allowed. Every group member has to say his/her part ORALLY.
In case a student reads, his/her final score will be graded negatively (=0 point).
At the end of each presentation, the teacher will ask 2 questions about Unit n.1.
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SEE SECTIONS:
1. Company Finder: to look up information about company profiles
2.
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UNIT 2:
EMPLOYMENT
I. Speaking
In your opinion, which factors below are important for getting a job? Choose the seven
most important. Is there anything missing from the list?
age/sex appearance astrological sign contacts and connections experience family
background handwriting hobbies intelligence marital status personality characteristics
qualifications references sickness record
blood group
friendly
competent
hardworking
committed
responsible
loyal
disorganized
reliable
honest
.
.
.
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LISTENING
A) John Dalton and Liz Holmes, from Dalton Computers, are talking about promoting
some employees. Listen and check (X) the candidates qualities.
NAMES
CANDIDATES QUALITIES
Pam Carson
___ committed
___ competent
___ responsible
Henry Crane
___ friendly
___ honest
___ sensitive
Meg Trent
___ punctual
___ loyal
___ optimistic
FALSE
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Now, match these personality traits to some of the sentences in the personality test.
Creative
2.
3.
Have you ever lied in a personality test? Would you lie? Why?
..
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STRENGTHS
WEAKNESSES
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EXAMPLES
Analytical skills
Creativity
Communication skills
Interpersonal skills
resolve a dispute/ listen to someones point of view/ work with difficult people.
Negotiation skills
Leadership skills
Organizational skills
Can you identify your transferable skills? Tell your classmates about them.
I think I have skills because I can
..
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I believe in .
Im also able to
I feel that I am
I used to be
I enjoy ...
I decided to ....
Therefore I ..
I organized a(n) .
So in order to . I
This resulted in
I discovered that
This led to
I realized that ..
In the end
I agreed to .
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When I was at
Ever since .
So to sum up, .
I am extremely / very ..
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2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
What do you consider to be the main skills necessary for this position?
12.
13.
14.
15.
16.
17.
18.
19.
20.
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21.
22.
23.
24.
25.
26.
What do you think will be the most challenging aspect of this role?
27.
28.
Tell us about a time when you demonstrated good customer service / leadership
skills / interpersonal skills, etc.
29.
30.
31.
Tell us about a time you encountered a problem and how you resolved it.
32.
33.
Tell us about a time when you successfully managed a difficult situation at work.
34.
Describe a situation in which you took a risk. What were the results?
35.
36.
37.
38.
39.
40.
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LISTENING
I. Silvia Carnali is approaching to the end of her degree course at university. She has decided
to start looking for a job, but is not sure where to begin. She asks her friend Sophie, who
works in the university careers office, for some advice.
Listen to their conversation and, in pairs, discuss the following questions
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This is part of a report that a personnel manager wrote after interviewing a candidate for the
position of Director of Software Development. Put the verbs in brackets into the present simple or
present continuous tense.
Present simple or continuous
1. The present simple is used for permanent or regular actions.
Examples:
Articulate and well presented Paul Jones is an excellent candidate for the post of
Director of Software Development. He ___________ (want) to leave his present
employer, a small computer company, because he ____________ (feel) that he
_________________ (not use) his knowledge of software engineering to the full. He
____________ (look for) a more challenging position where his field of specialization
can be exploited in a more stimulating environment. He ____________ (realize) that
our company (grow) rapidly, and that he would be expected to contribute to that growth. He is familiar with our
existing range of software and regularly (read) our publications.
Although as present he ____________ (live) in the south, he ___________ (say) that he is willing to go
wherever we ___________ (decide) to send him. He occasionally (travel) to various European countries for
trade fairs and exhibitions and ____________ (enjoy) meeting people of different nationalities. At the moment
he ___________ (attend) a training course at the Goethe Institute in order to perfect his German.
J Hargreaves
Personnel Manager
14th August 2013
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Every student must select one test-card at random. Each card has 6 interview questions.
Reading IS NOT allowed. Every student will try to speak naturally (in a genuine way).
Each answer should have ideas that connect well, exhibit clear pronunciation, and incorporate
effective vocabulary and correct grammar.
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v): Verb
(adj.): Adjective
Unit 2: Employment
Word and definition
Spanish
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www.agendaweb.org
www.englishgrammarsecrets.com
www.ego4u.com
http://eslpdf.com
Diccionarios online:
www.wordreference.com
www.dictionary.cambridge.org/
www.ldoceonline.com
www.merriam-webster.com/dictionary
This booklets material was selected, adapted and/or designed for instructional purposes and to be used
in the classroom and as a study guide for students.
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