Professional Documents
Culture Documents
Owners Manual
Look Inside For:
Setting up Your printer
Loading Paper
Understanding the Software
Installing Printer Drivers
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USA
877-465-2968
(877-Ink2You)
Canada
877-501-4803
Mexico
001-800-210-7607
Puerto Rico
UK
800-805-7545
0870 907 4574
Ireland
France
0825387247
Italy
800602705
Spain
902120385
Germany
0800 2873355
Austria
08 20 - 24 05 30 35
Netherlands
Belgium
02.713 1590
Sweden
08 587 705 81
Norway
231622 64
Denmark
3287 5215
Finland
09 2533 1411
Switzerland
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Top output
bin
Paper
guide
Front
output door
Operator
panel lights
Optional 250-sheet tray
Tray 1
Paper support
Manual feed
Paper guides
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Power switch
Power cord connector
Use this feature:
Power switch
NOTE: You can use either a parallel cable or a USB cable, but do not use both.
____________________
Information in this document is subject to change without notice.
2003 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of
Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell and DELL logo are trademarks of Dell
Computer Corporation; Microsoft, Windows and Windows NT are registered
trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to
either the entities claiming the marks and names of their products. Dell
Computer Corporation disclaims any proprietary interest in trademarks and
trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED
RIGHTS. Use, duplication or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause at DFARS 252.227-7013
and in applicable FAR provisions: Dell Computer Corporation, One Dell
Way, Round Rock, Texas, 78682, USA.
Your product uses a printing process that heats the print media,
and heat can cause certain media to release emissions. You must
understand the section in your operating instructions that
discusses the guidelines for selecting appropriate print media to
avoid the possibility of harmful emissions.
, it
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Contents
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Contents
5 Load paper
Loading tray 1
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Status Monitor .
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Driver Profiler
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Conte nts
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9 Appendix
Contacting Dell
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Contents
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12
Conte nts
1
SECTION 1
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Leave enough room to open the printer cover, output door, and optional 250-sheet
tray. It is also important to allow space around the printer for proper ventilation.
Remove all items from the box. Make sure you have the following items:
Power cord
Overlay
Setup diagram
Power cord
Owners Manual
If any items are missing or damaged, contact Dell at support.dell.com for assistance.
Save the carton and packing material in case you need to repack the printer.
14
Un p a c k t he p ri n te r
U n p a ck the p ri nte r
15
16
Un p a c k t he p ri n te r
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2
SECTION 2
Install printer
supplies
Installing the print cartridge
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Grasp the cartridge handle (behind the packaging tag in the illustration) and pull the
toner cartridge straight up.
Cartridge handle
18
Ins ta l l p r i n t er s u p p l i e s
Pull off the plastic piece attached to the ends of the toner cartridge.
Discard the plastic piece, foam and paper.
NOTE: Do not touch the photoconductor drum on the bottom of the toner cartridge.
5
Ins ta l l p ri nt e r s up p l i e s
19
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Align the colored arrows on either side of the cartridge with the corresponding
arrows in the printer.
Holding the cartridge by the handle, tilt the cartridge down and guide it between
the toner cartridge grooves.
If you cannot close the printer cover, make sure the toner cartridge is positioned
correctly. Do not force the cover closed.
20
Ins ta l l p r i n t er s u p p l i e s
3
SECTION 3
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To increase paper capacity, you can purchase the optional 250-sheet drawer, which consists
of a base and a tray.
NOTE: If you install the optional 250-sheet drawer at a later time, be sure to turn off the
printer before installing it.
Base
Tray
If you ordered this optional drawer, follow the instructions below to install it.
22
Remove all packing material and tape from the tray and the base.
Place the base in the location you have chosen for your printer.
Align the printer with the front of the base and place it on top of the base.
Ins ta l l t he o p ti o na l 2 5 0 -s h ee t d r a we r
23
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When you complete setting up the printer, print a menu settings page to verify the
250-sheet drawer is listed under Installed Features (see page 66).
For more information on loading the 250-sheet drawer, see "Loading the optional 250-sheet
tray" on page 40.
For more information on configuring the 250-sheet drawer for printing, see "Configure
paper trays" on page 61.
24
4
SECTION 4
Install optional
memory cards
Removing the printer side cover
Removing the system board shield
Installing a memory card
Reinstalling the system board shield
Reattaching the printer side cover
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You can customize your printer memory capacity and connectivity by adding optional cards.
CAUTION: If you are installing memory cards sometime after setting up the
printer, turn the printer off and unplug the power cord before continuing.
26
Firmly push in the two oval tabs as you pull open the side cover.
Ins ta l l o p tio n a l m e m o r y c a r d s
27
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1
2
3
4
28
Loosen screws #2, #3, and #4, but do not remove them.
Lift the system board shield up over the screws, slide it toward the front of the printer,
and set it aside.
Complete the steps in "Removing the system board shield" on page 28.
Ins ta l l o p tio n a l m e m o r y c a r d s
29
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Notches
Connection points
Avoid touching the connection points along the edge of the card. Save the packaging.
3
Align the notches on the bottom of the card with the notches on the connector.
Latch
Latch
30
Guide the card between the latches on each end of the connector and push the card
firmly into the connector.
Make sure each latch fits over the notch on each end of the memory card.
Reattach the metal shield and side cover. See page 31 for instructions.
Align the shield over the bottom screws, slide it toward the back of the printer, and
lower it down onto the screws.
Ins ta l l o p tio n a l m e m o r y c a r d s
31
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Tighten screws #2, #3, and #4, and reattach screw #1 to keep the shield in place.
2
3
4
Align the top and bottom tabs with the corresponding slots.
Tab
Tab
32
As you close the printer side cover, push the oval tabs firmly into the slots.
5
SECTION 5
Load paper
Loading tray 1
Loading the optional 250-sheet tray
Loading the manual feed
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Your printer has two standard paper sources: tray 1, which holds up to 150 sheets of plain
paper, and a single-sheet manual feed. Use tray 1 for most print jobs. Use the manual feed
to feed a single page, transparency, envelope, label, or card stock.
Tray 1
Paper support
Paper support
Manual feed
Top output
bin
You can increase your printers paper capacity with the optional 250-sheet tray.
An output bin on top of the printer holds up to 100 sheets. The single-sheet front output
door provides a straight-through paper path for specialty media, reducing curling and
potential paper jams.
34
Lo a d p ap e r
The following table lists page numbers where you can find loading instructions for each tray.
Source
Capacity
(sheets)
Tray 1
150
Optional
250-sheet
tray
250
Manual feed
Go to
page...
36
Plain paper
40
45
L oa d p a p e r
35
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Loading tray 1
Use tray 1, which is behind the manual feed, to feed paper and specialty media.
Tray 1 holds up to 150 sheets of paper, 10 sheets of transparencies or labels, 10 envelopes, 10
sheets of card stock.
36
Extend the rear paper support until you hear it click twice.
Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex
them again.
Lo a d p ap e r
If loading:
letterhead paper, insert letterhead with the top of the page pointing down, facing you
L oa d p a p e r
37
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envelopes, insert them vertically, flap side down with the stamp area in the top left
corner
38
Lo a d p ap e r
Have any exposed adhesive when the flap is in the sealed position
Slide the paper guides against the edges of the paper or envelopes.
NOTE: Do not forget to select the paper type and paper size from your software application.
5
Extend the front paper support on the top output bin until you hear it click once.
If you are printing on legal size paper, extend the front paper support until you hear it
click twice.
L oa d p a p e r
39
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Open the front output door for a straight-through paper path if you are printing on
specialty media.
40
Lo a d p ap e r
Grasp the tabs on either side of the tray and pull it completely out of the printer.
Make sure the metal plate is pressed down before inserting the tray into the printer.
After the tray is inserted, the metal plate springs back up so the paper can feed into the
printer.
3
If loading A4 or legal size paper, extend the paper support on the front of the tray.
L oa d p a p e r
41
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42
Flex the sheets back and forth to loosen them, fan the sheets on all four sides, and flex
them again.
If loading letterhead paper, insert letterhead face down with the top of the page
entering the printer first.
Lo a d p ap e r
Make sure the paper is under both corner bucklers and lying flat in the tray.
Corner bucklers
NOTE: When you load the tray, do not exceed the maximum stack height indicated by the label
in the tray. Overfilling the tray may cause paper jams.
L oa d p a p e r
43
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Slide the paper guides flush against the edges of the paper.
Reinstall the tray, making sure it is pushed all the way in.
NOTE: Do not forget to select the paper type and paper size from your software application.
44
Lo a d p ap e r
Manual feed
Extend the rear paper support until you hear it click twice.
Extend the front paper support on the top output bin until you hear it click once.
If loading legal size paper, extend the paper support until you hear it click twice.
Open the front output door if you are printing on specialty media.
If loading:
letterhead paper, insert one sheet of letterhead with the top of the page pointing
down, facing you
envelopes, insert one envelope vertically, flap side down with the stamp area in the
top left corner
L oa d p a p e r
45
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Have any exposed adhesive when the flap is in the sealed position
Slide the paper guides flush against the edges of the paper or envelope.
NOTE: Do not forget to select the paper type and paper size from your software application.
46
Lo a d p ap e r
6
SECTION 6
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Attaching a cable
NOTE: Before you connect your printer to your computer, you must first complete the
Microsoft Windows operating system setup. Refer to the documentation that came with your
computer for instructions.
You can attach your printer using either a USB or parallel cable, but do not use both.
A USB port requires a USB cable. Be sure to match the USB symbol on the cable to the
USB symbol on the printer.
48
If you are using a parallel cable, snap down the clips on the printer to secure the
parallel cable.
Plug one end of the printer cord into the power cord connector at the back of the
printer and the other end into a properly grounded wall outlet.
C on n e c t y o u r p ri nte r
49
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All operator panel lights cycle (each light blinks, from top to bottom, and then cycles
again).
If the operator panel lights do not come on when the printer is turned on, make sure
the power cord is firmly plugged in at the back of the printer and at the electrical
outlet.
If the printer is on but nothing prints, or if print jobs are not printing and the Error
light is on solid, make sure the toner cartridge is installed.
Software overview
Use the Drivers and Utilities CD that came with your printer to install a combination of
software applications, depending on your operating system.
Operating
System
Status
Monitor
Printing
Status
Window
Dell
Toner
Re-order
Window
Local
Printer
Setup
Utility
Dell
Printer
Software
Uninstall
Driver
Profiler
Windows 98,
Windows Me
Windows NT 4.0
Windows 2000,
Windows XP
NOTE: If you purchased your printer and computer separately, you must use the Drivers and
Utilities CD to install these software applications.
50
Status Monitor
The Status Monitor alerts you when an error or warning occurs, for example, when the top
cover is open or toner is running low.
The Status Monitor launches when you send a print job to the printer and only appears on
the computer screen when an error or warning occurs.
Click Start Programs or All Programs Dell Printers Dell Laser Printer
P1500 Dell Toner Re-Order Application.
The Order Toner Cartridges window appears.
Choose your printer model from the drop-down list on the screen.
Enter your Dell printer Service Tag number in the field provided.
Your Service Tag number is located on your printer.
If ordering by phone, call the number that appears under the By Telephone heading.
C on n e c t y o u r p ri nte r
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52
Select the printer object to uninstall, and then right-click the mouse.
Driver Profiler
Use the Driver Profiler to create driver profiles that contain custom driver settings. A driver
profile can contain a group of saved printer driver settings and other data for things such as:
Overlay references
Font references
Form associations
C on n e c t y o u r p ri nte r
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Go to page ...
Windows XP
54
Windows 2000
55
Windows Me
56
Windows NT 4.x
57
Windows 98
57
You need to complete Microsofts Plug and Play before installing the driver from your
printer drivers CD.
When you attached the cable and turned on the printer, the Found New Hardware Wizard
appeared on your computer screen.
1
Click Next.
The wizard copies all of the necessary files and installs the printer drivers.
54
Launch the Drivers and Utilities CD: click Start Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
When the Dell Drivers and Utilities screen appears, click Install to install the
additional software for your printer.
When all of the files are installed on your computer, the Congratulations screen
appears.
10
Insert the Drivers and Utilities CD, and then click Next.
Browse to the location of the printer driver on the Drivers and Utilities CD.
D:\Drivers\Win_2000\
Replace D:\ with the letter of your CD-ROM drive (for example, type D:\ where D is
the drive letter of your CD).
When the Dell Drivers and Utilities CD screen appears, choose Install to install the
additional software for your printer.
When all the files are installed on your computer, the Congratulations screen appears.
10
11
C on n e c t y o u r p ri nte r
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If you attached a USB cable, you must install both a USB port driver and a custom print
driver.
When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.
1
Select Automatic search for the best driver (recommended), and then click Next.
The wizard searches for a printer driver.
Select your printer and driver from the list on the screen, and then click OK. Use the
following table to identify the driver for your language.
If your computer
uses this language
56
English
D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
French
D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
German
D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
Italian
D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
Spanish
D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
Use the default printer name (for example, Dell Laser Printer P1500) or type a unique
name for your printer, and then click Next.
A test page will print automatically. Click YES when the test page prints successfully.
Click Finish to complete the installation and close the wizard. You are now ready to
print.
Launch the Drivers and Utilities CD: click Start Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
10
When the Dell Drivers and Utilities CD screen appears, click Install to install the
additional software for your printer.
If you are prompted to restart your computer, click Yes.
Otherwise, the Congratulations screen appears.
11
Click Install.
When all the files are installed on your computer, the Congratulations screen appears.
Click Finish to complete the installation and close the wizard. You are now ready to
print.
If you attached a USB cable, you must install both a USB port driver and a custom print
driver.
When you attached the cable and turned on the printer and computer, the Add New
Hardware Wizard screen appeared on your computer screen.
1
Insert the Drivers and Utilities CD, and then click Next.
NOTE: If you are using a parallel cable, skip to step 7.
C on n e c t y o u r p ri nte r
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Select Search for the best driver for your device (recommended), and then click Next.
After the wizard finds the USB port driver, click Next.
Select Search for the best driver for your device (recommended), and then click Next.
Only select Specify a location and browse to the location of the printer driver on the
Drivers and Utilities CD, and then click OK.
Use the following table to identify the driver for your language.
If your computer
uses this language
58
English
D:\DRIVERS\WIN_9X\ENGLISH\LMPCL5C.INF
French
D:\DRIVERS\WIN_9X\FRENCH\LMPCL5C.INF
German
D:\DRIVERS\WIN_9X\GERMAN\LMPCL5C.INF
Italian
D:\DRIVERS\WIN_9X\ITALIAN\LMPCL5C.INF
Spanish
D:\DRIVERS\WIN_9X\SPANISH\LMPCL5C.INF
Highlight the driver, and then select to install the updated driver (recommended).
10
Click Next.
11
12
Use the default printer name (for example, Dell Laser Printer P1500) or type a unique
name for your printer, and then click Next.
13
Click Finish.
14
A test page will print automatically. Click YES when the test page prints successfully.
15
Click Finish to complete the installation. You are now ready to print.
16
Launch the Drivers and Utilities CD: click Start Run and browse your CD drive (for
example, type D:\ where D is the drive letter of your CD).
17
Select SETUP.EXE, and then click OK to launch the Dell Drivers and Utilities CD.
18
When the Dell Drivers and Utilities screen appears, click Install to install the
additional software for your printer.
If you are prompted to restart your computer, click Yes.
Otherwise, the Congratulations screen appears.
19
Check the Shared as check box, and then type a name in the Shared Name text box.
Click Additional Drivers and select the operating systems of all other users printing to
this printer.
Click OK.
If you are missing files, you are prompted to insert the computer operating system CD.
Make sure the printer object in the Printers folder shows it is shared. For example, in
Windows 2000, a hand is shown underneath the printer icon.
Browse Network Neighborhood. Find the host name of the server and look for the
shared name you assigned to the printer.
Other users who want to connect to your printer need to install the printer drivers on their
computer:
1
Insert the Drivers and Utilities CD that came with the shared printer, and then click
Install.
Click I am installing software for a printer that is shared through another computer.
Type the name of the computer and printer share name. For example,
\\server1\dellprinter
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To find out the computer name, browse Network Neighborhood. Find the name of the
computer and look for the shared name you assigned to the printer.
When all the files are installed on your computer, the Congratulations screen appears.
60
7
SECTION 7
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Launch the Dell Local Printer Setup Utility (Start Programs Dell Printers Dell
Laser Printer P1500 Dell Local Printer Setup Utility).
Click OK.
In the right column, go to the Tray 1 section. Specify what size and type of media you
loaded into tray 1.
In the right column, go to the Tray 2 section. Specify what size and type of media you
loaded into tray 2.
Windows 2000
Windows NT 4.0
Windows Me
Windows 98
62
C o n fi g ur e p a p e r tr a y s
Click Add.
C o n fi g u r e p a p e r tr a y s
63
64
C o n fi g ur e p a p e r tr a y s
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8
SECTION 8
Ve r i f y p r i n t e r s e t u p
Printing a menu settings page
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When the Ready/Data light is on solid, press and release Continue to print the page.
Verify that the options you installed are correctly listed under Installed Features.
If an option you installed is not listed on the menu settings page, turn the printer
off, unplug the power cord, and reinstall the option.
Verify that the amount of memory installed is correctly listed under Printer
Information. Verify that the paper trays are configured for the sizes and types of
paper you loaded.
NOTE: When you add or remove the optional 250-sheet tray, remember to update the printers
configuration through your printer driver.
For tips on successful printing, examples of common operator panel light sequences, ways
to improve print quality, solutions for printing problems, and instructions for replacing
supplies, refer to the Dell Personal Laser Printer P1500 Users Guide on the Drivers and
Utilities CD (Start Programs Dell Printers Dell Laser Printer P1500 Users
Guide).
66
Ve ri f y p ri n te r se t up
Update your driver by following the instructions in the table. If the printer is on the
network, update the driver for each client.
Windows XP
Windows 2000
Windows NT 4.0
Windows Me
Windows 98
Click Add.
Ver if y p r int er se t up
67
68
Ve ri f y p ri n te r se t up
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9
SECTION 9
Appendix
Contacting Dell
Limited Warranties and Return Policy
Dell Computer Corporation Ink and Toner Cartridges
Limited Warranties
Dell Software License Agreement
w w w. d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m
Contacting Dell
To contact Dell electronically, you can access the following websites:
www.dell.com
For specific web addresses for your country, find the appropriate country section in the table
below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and
codes provided in the following table. If you need assistance in determining which codes to
use, contact a local or an international operator.
Country (City)
International Access Code
Country Code
City Code
Belgium (Brussels)
Website: support.euro.dell.com
E-mail: tech_be@dell.com
Country Code: 32
City Code: 2
Technical Support
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Appendix
Area Codes,
Local Numbers, and
Toll-Free Numbers
02 481 92 88
Customer Care
02 481 91 19
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Country (City)
International Access Code
Country Code
City Code
Area Codes,
Local Numbers, and
Toll-Free Numbers
toll-free: 1-800-247-9362
TechFax
toll-free: 1-800-950-1329
toll-free: 1-800-847-4096
toll-free: 1-800-326-9463
toll-free: 1-800-847-4096
toll-free: 1-800-387-5757
toll-free: 1-800-387-5752
toll-free: 1-800-387-5755
Website: support.euro.dell.com
Country Code: 45
7023 0182
7023 0184
3287 5505
Switchboard (Relational)
3287 1200
3287 1201
3287 5000
3287 5001
Appendix
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Country (City)
International Access Code
Country Code
City Code
Finland (Helsinki)
Website: support.euro.dell.com
E-mail: fin_support@dell.com
City Code: 9
Area Codes,
Local Numbers, and
Toll-Free Numbers
Technical Support
09 253 313 60
09 253 313 81
09 253 313 38
09 693 791 94
Fax
09 253 313 99
Switchboard
09 253 313 00
Website: support.euro.dell.com
E-mail: support.euro.dell.com/fr/fr/emaildell/
Country Code: 33
Technical Support
Customer Care
Switchboard
04 99 75 40 00
0825 004 700
0825 004 701
04 99 75 40 01
Corporate
Technical Support
Customer Care
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Appendix
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Country (City)
International Access Code
Country Code
City Code
Germany (Langen)
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
Country Code: 49
Technical Support
06103 766-7200
0180-5-224400
06103 766-9570
06103 766-9420
06103 766-9560
06103 766-9555
Switchboard
06103 766-7000
Greece
Website: support.euro.dell.com
E-mail: support.euro.dell.com/gr/en/emaildell/
Country Code: 30
Technical Support
Gold Technical Support
India
Area Codes,
Local Numbers, and
Toll-Free Numbers
080044149518
08844140083
Switchboard
2108129800
Sales
2108129800
Fax
2108129812
Technical Support
1600 33 8045
Sales
1600 33 8044
Appendix
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Country (City)
International Access Code
Country Code
City Code
Ireland (Cherrywood)
Website: support.euro.dell.com
E-mail: dell_direct_support@dell.com
City Code: 1
Area Codes,
Local Numbers, and
Toll-Free Numbers
Fax/SalesFax
01 204 0103
Switchboard
01 204 4444
Italy (Milan)
Website: support.euro.dell.com
E-mail: support.euro.dell.com/it/it/emaildell/
Country Code: 39
City Code: 02
Technical Support
02 577 826 90
Customer Care
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate
Technical Support
02 577 826 90
Customer Care
02 577 825 55
Fax
02 575 035 30
Switchboard
74
Appendix
02 577 821
Country (City)
International Access Code
Country Code
City Code
Latin America
Area Codes,
Local Numbers, and
Toll-Free Numbers
512 728-4093
512 728-3619
512 728-3883
512 728-4397
512 728-4600
or 512 728-3772
Luxembourg
Website: support.euro.dell.com
E-mail: tech_be@dell.com
Mexico
02 481 91 00
02 481 91 19
02 481 92 99
02 481 91 00
3420808075
toll-free: 080016884
001-877-384-8979
or 001-877-269-3383
Sales
50-81-8800
or 01-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
50-81-8800
or 01-800-888-3355
Appendix
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Country (City)
International Access Code
Country Code
City Code
Netherlands (Amsterdam)
Website: support.euro.dell.com
Country Code: 31
(Enterprise): nl_server_support@dell.com
City Code: 20
(Latitude): nl_latitude_support@dell.com
Area Codes,
Local Numbers, and
Toll-Free Numbers
(Inspiron): nl_inspiron_support@dell.com
(Dimension): nl_dimension_support@dell.com
(OptiPlex): nl_optiplex_support@dell.com
(Dell Precision): nl_workstation_support@dell.com
Technical Support
020 674 45 00
020 674 47 66
020 674 42 00
020 674 55 00
Relational Sales
020 674 50 00
020 674 47 75
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
Norway (Lysaker)
Website: support.euro.dell.com
Country Code: 47
nor_nbk_support@dell.com
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
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Appendix
Technical Support
671 16882
671 17514
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Country (City)
International Access Code
Country Code
City Code
Area Codes,
Local Numbers, and
Toll-Free Numbers
Poland (Warsaw)
Website: support.euro.dell.com
E-mail: pl_support@dell.com
Country Code: 48
57 95 700
City Code: 22
Customer Care
57 95 999
Sales
57 95 999
57 95 806
57 95 998
Switchboard
57 95 999
Portugal
Website: support.euro.dell.com
E-mail: support.euro.dell.com/pt/en/emaildell/
Technical Support
Customer Care
Sales
Fax
707200149
800 300 413
800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10
21 424 01 12
Puerto Rico
General Support
1-800-805-7545
Singapore (Singapore)
Technical Support
Country Code: 65
Transaction Sales
Corporate Sales
Appendix
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Country (City)
International Access Code
Country Code
City Code
Spain (Madrid)
Area Codes,
Local Numbers, and
Toll-Free Numbers
Website: support.euro.dell.com
E-mail: support.euro.dell.com/es/es/emaildell/
Country Code: 34
City Code: 91
Technical Support
Customer Care
Sales
Switchboard
Fax
Corporate
Technical Support
Customer Care
Switchboard
91 722 92 00
Fax
91 722 95 83
Website: support.euro.dell.com
E-mail: swe_support@dell.com
Country Code: 46
City Code: 8
08 590 05 199
08 590 05 642
08 587 70 527
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Appendix
20 140 14 44
08 590 05 594
Sales
08 590 05 185
Country (City)
International Access Code
Country Code
City Code
Switzerland (Geneva)
Website: support.euro.dell.com
E-mail: swisstech@dell.com
Country Code: 41
City Code: 22
Area Codes,
Local Numbers, and
Toll-Free Numbers
Fax
022 799 01 90
Switchboard
022 799 01 01
U.K. (Bracknell)
Website: support.euro.dell.com
Country Code: 44
City Code: 1344
E-mail: dell_direct_support@dell.com
Technical Support (Corporate/Preferred
Accounts/PAD [1000+ employees])
Appendix
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Country (City)
International Access Code
Country Code
City Code
Area Codes,
Local Numbers, and
Toll-Free Numbers
toll-free: 1-800-433-9014
toll-free: 1-800-247-9362
Country Code: 1
toll-free: 1-800-624-9896
Customer Service
toll-free: 1-800-624-9897
toll-free: 1-877-Dellnet
(1-877-335-5638)
toll-free: 1-800-695-8133
toll-free: 1-877-577-3355
toll-free: 1-800-283-2210
Business
Customer Service and Technical Support
toll-free: 1-800-822-8965
toll-free: 1-800-695-8133
toll-free: 1-877-459-7298
toll-free: 1-800-456-3355
toll-free: 1-800-234-1490
Dell Sales
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355
toll-free: 1-888-798-7561
toll-free: 1-800-671-3355
toll-free: 1-800-357-3355
toll-free: 1-800-247-4618
Fax
toll-free: 1-800-727-8320
80
Appendix
toll-free: 1-877-DELLTTY
(1-877-335-5889)
Software, including the operating system and software added to the Dell-branded hardware products
through our factory-integration system, third-party software, or the reloading of software
External causes such as accident, abuse, misuse, or problems with electrical power
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S
RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR
AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
Appendix
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WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
U.S. Only
Technical Support
1-800-624-9896
Customer Service
1-800-624-9897
1-800-822-8965
1-800-456-3355
1-877-459-7298
1-877-459-7298
Dell-Branded Memory
1-888-363-5150
82
Appendix
When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product
to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable
media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or
personal information; lost or corrupted data; or damaged or lost removable media.
During the remaining years: For the remaining period of the limited warranty, we will replace any defective part
with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid
credit card number at the time you request a replacement part, but we will not charge you for the replacement part
as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do
not receive the original part within thirty days, we will charge to your credit card the then-current standard price for
that part.
We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S.
possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping
container with each replacement part for your use in returning the replaced part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). We are not responsible for lost or corrupted data.
Appendix
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If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who
purchased through an employee purchase program, go to
www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm
If you do not have Internet access, call your customer care representative or call 1-800-624-9897.
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Appendix
New Hardware Products and Accessories All new hardware, accessories, parts, and unopened software
still in its sealed package, excluding the products listed below, may be returned within thirty days from the
date on the packing slip or invoice. To return applications software or an operating system that has been
installed by Dell, you must return the entire computer. A different return policy applies to nondefective
products purchased through Dell's Software and Peripherals division by customers of our Small and Medium
Business divisions. Those products may be returned within thirty days from the date on the packing slip or
invoice, but a fifteen percent (15%) restocking fee will be deducted from any refund or credit. The "Total
Satisfaction" Return Policy and Software and Peripherals division return policy are not available for Dell |
EMC storage products, EMC-branded products, or enterprise software.
To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within
the return policy period applicable to the product you want to return. You must obtain a Credit Return
Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer
documentation (or www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for
obtaining customer assistance.
You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization
Number. You must also return the products to Dell in their original packaging, in as-new condition along with any
media, documentation, and all other items that were included in the original shipment, prepay shipping charges,
and insure the shipment or accept the risk of loss or damage during shipment.
Software, including the operating system and software added to the Dell-branded hardware products
through our factory-integration system, or the reloading of the software
External causes such as accident, abuse, misuse, or problems with electrical power
Appendix
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THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS
WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR
PACKING SLIP OR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS
WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS.
THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY
STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR
DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT
THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE
RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
86
Appendix
Canada Only
1-800-847-4096
Technical Support
1-800-387-5757
Customer Service
1-800-326-9463
Technical Support
1-800-387-5757
Customer Service
Dell-Branded Memory
1-888-363-5150
Appendix
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We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect.
We will also include a prepaid shipping container with each replacement part for your use in returning the replaced
part to us.
NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage
device(s) in the product(s). We are not responsible for lost or corrupted data.
88
Appendix
For Canada-purchased computers (in-country transfers) and to transfer from one customer to another, go to
www.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htm
If you do not have Internet access, call Dell at 1-800-847-4096 (Home Consumer customers) or 1-800-326-9463
(Corporate Commercial or Government customers).
Appendix
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Return Policy
If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company,
you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the
date on the packing slip or invoice for a refund of the product purchase price if already paid. This refund will not
include any shipping and handling charges shown on your packing slip or invoice; you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return
Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original
manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment
or accept the risk of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new condition, software products must be
unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product
must be returned with it.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance;
actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear
and tear.
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Appendix
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee
period. The end user must always supply proof of purchase, indicating name and address of the seller, date of
purchase, model and serial number, name and address of the customer, and details of symptoms and configuration
at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee
claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance
to and from Dells repair/replacement center. The end user must ensure that the defective product is available for
collection properly packed in original or equally protective packaging together with the details listed above and the
return number provided to the end user by Dell.
Appendix
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Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only)
Dell Computer Corporation warrants to the original purchaser of genuine Dell-branded toner cartridges that they
will be free from defects in material and workmanship for the life of the cartridge and that for genuine
Dell-branded ink cartridges they will be free from defects in material and workmanship for two years beginning on
the date of invoice. If this product proves defective in either material or workmanship, it will be replaced without
charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your
return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace
the product because it has been discontinued or is not available, we will either replace it with a comparable
product or reimburse you for the cartridge purchase cost, at Dells sole option. This limited warranty does not
apply to ink or toner cartridges that have been refilled or improperly stored or due to problems resulting from
misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from ordinary use.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELLS
RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS,
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER
EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME
STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES
OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION
LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY COVERAGE TERMINATES
IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHER PARTY.
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR
DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST
SOFTWARE. DELLS LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE
PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH DELL
IS RESPONSIBLE.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
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Appendix
Appendix
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94
Appendix
Limited Warranty
Dell warrants that the Software disks will be free from defects in materials and
workmanship under normal use for ninety (90) days from the date you receive them. This
warranty is limited to you and is not transferable. Any implied warranties are limited to
ninety (90) days from the date you receive the Software. Some jurisdictions do not allow
limits on the duration of an implied warranty, so this limitation may not apply to you. The
entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the
price paid for the Software or (b) replacement of any disk not meeting this warranty that is
sent with a return authorization number to Dell, at your cost and risk. This limited warranty
is void if any disk damage has resulted from accident, abuse, misapplication, or service or
modification by someone other than Dell. Any replacement disk is warranted for the
remaining original warranty period or thirty (30) days, whichever is longer.
Dell does NOT warrant that the functions of the Software will meet your requirements or
that operation of the Software will be uninterrupted or error free. You assume responsibility
for selecting the Software to achieve your intended results and for the use and results
obtained from the Software.
DELL, ON BEHALF OF ITSELF AND ITS SUPPLIERS, DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, FOR THE SOFTWARE AND ALL ACCOMPANYING
WRITTEN MATERIALS. This limited warranty gives you specific legal rights; you may
have others, which vary from jurisdiction to jurisdiction.
IN NO EVENT SHALL DELL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF USE OR
INABILITY TO USE THE SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. Because some jurisdictions do not allow an exclusion or limitation of
liability for consequential or incidental damages, the above limitation may not apply to you.
Appendix
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General
This license is effective until terminated. It will terminate upon the conditions set forth
above or if you fail to comply with any of its terms. Upon termination, you agree that the
Software and accompanying materials, and all copies thereof, will be destroyed. This
agreement is governed by the laws of the State of Texas. Each provision of this agreement is
severable. If a provision is found to be unenforceable, this finding does not affect the
enforceability of the remaining provisions, terms, or conditions of this agreement. This
agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the
maximum extent permitted by law, any right to a jury trial with respect to the Software or
this agreement. Because this waiver may not be effective in some jurisdictions, this waiver
may not apply to you. You acknowledge that you have read this agreement, that you
understand it, that you agree to be bound by its terms, and that this is the complete and
exclusive statement of the agreement between you and Dell regarding the Software.
96
Appendix
Index
installing
flash memory, 29
memory cards, 29
printer drivers, 53
using Windows 2000, 55
using Windows 98, 57
using Windows Me, 56
using Windows NT, 57
using Windows XP, 54
printer memory, 29
B
B5, loading, 37, 42, 45
C
cables, power, 49
card stock, loading, 37
M
maximum stack height, trays
1, 2, 3, 43
memory cards
flash, 29
installing, 29
menu settings page,
printing, 66
metal shield, reinstalling, 31
loading
card stock, 37, 45
envelopes, 37, 45
paper
A4, 37, 45
A5, 37, 45
B5, 37, 45
executive, 37, 45
legal, 39, 41, 45
letter, 37, 45
letterhead, 37, 45
transparencies, 37, 45
trays 1, 2, and 3, 36
ordering supplies, 2
drivers, installing, 53
E
envelopes, loading, 38, 45
executive, loading, 37, 42, 45
F
flash memory, installing, 29
overlay, attaching, 15
P
printer
memory, 29
sharing, 59
turning the power on, 49
unpack, 14
printer software uninstall,
using, 52
Index
97
R
reinstalling, metal shield, 31
U
uninstall software, 52
unpacking, printer, 14
W
warranty, 81
Windows 2000, drivers, 55
Windows 98, drivers, 57
safety information, 7
software applications
driver profiler, 53
local printer setup utility, 52
printing status, 51
status monitor, 51
toner re-order, 51
uninstall, 52
stack height, maximum
trays 1, 2, 3, 43
status monitor, using, 51
supplies, ordering, 2
T
toner re-order window,
using, 51
toner, ordering, 2
transparencies, loading, 37,
45
turning on the printer, 49
Index
98
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