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ACN 6342.

501
Human Computer Interactions 2
Spring 2007
Green Hall X.XXX
Mondays 7:00 – 9:45 PM

instructor Erika Orrick


work 214.273.7457
mobile 214.766.2556
email erika@orrickweb.com or erika.orrick@ge.com
course website http://www.codeusable.com/hci
office hours by appointment (I would prefer to meet immediately before/after
class, since I come from off-campus, but I am flexible)

Course Information
prerequisites none
course The primary aims of this course are to build on the methods and
description principles of human factors, human-computer interaction, user-
centered design (UCD), and usability evaluation that were
introduced in Human-Computer Interaction 1.
This course will allow students to explore in more detail particular
areas within the field of human-systems interaction. It will also
give students the opportunity to put into practice some of the
methods and approaches that are typically used when designing
usable systems.
learning After completing the course, students should have accomplished
objectives the following course objectives:
1. Gain a more in-depth understanding of human-computer
interaction theory and research. (a) Understand the basics
of human performance modeling and use the Keystroke-
Level Model to show how interfaces can be modeled
without user presence. (b) Understand human error
classification and how it affects interface design. (c)
Understand how social networking has changed how
humans and machines interact.
2. Be able to evaluate and critique research articles in the field
of HCI. Be able to extend the research contained within
existing articles.
3. Be able to design systems that meet the needs of the target
user group.
4. Demonstrate the ability to evaluate interfaces against an
accepted set of industry norms.
required text Assigned readings as posted on the class website.
and readings
recommended Norman, D. The Design of Everyday Things. Basic Books. 2002.
reading ISBN 065067107.
Casey, S. Set Phasers on Stun. Aegean Publishing Company 1998.

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ISBN 0963617885.

Assignments and Exams


reaction Before specified class sessions, you are to respond to a question
papers about the week’s reading. This can include a brief summary of the
stated purpose of the article, how well the authors fulfilled that
purpose, and what methods they used. You can also indicate
whether certain concepts were unclear in the article or needed
further elaboration. Each reaction paper will ask for something
slightly different, please read the descriptions. If you find any
connection with other articles we have discussed in class or from
your own experience, include these insights as well.
Each paper should be less than 2 double-spaced pages (not
counting any supporting material, such as pictures, you might want
to add) and take no more than one hour to write (above and
beyond the reading time). When due, it should be turned in no
later than 9pm on the Sunday before class. Post them to
appropriate place on the class website.

Due dates:
As specified in the class schedule.
in-class During class sessions, we will engage in various group-based
projects projects. I will provide the guidelines for these projects at the
appropriate times.

homework There will be two homework assignments. These assignments will


assignments be handed out in class and posted online and will be related to the
readings and lectures.

research Each graduate student will be responsible for an in-class


project presentation. The presentation will consist of your research into a
topic of your choosing. This topic should of course be related in
some way to human-computer interaction.
The source materials for your research can be from academic
journals and/or from practitioner-focused publications. PLEASE
NOTE: Your research should be based on “extra” readings. You
may find a topic or issue you are interested in from reading an
assigned article or the textbook, but your subsequent research will
be from sources other than the assigned readings.
Your research proposal should define the topic, issue or problem
you are interested in researching. In this write-up, you should
describe the topic in general, the specific issue or issues you’re
interested in, and what you discovered in your initial research.
Your presentation will go into additional detail. You will provide
more description of what you’ve learned in your topic area. You
might also consider describing any investigations or experiments
you have thought of that may add to the body of knowledge in this
area. You can also describe your synthesis of the research – that
is, if there are opposing viewpoints in the area you researched, you
might describe whether (and if so, how) these viewpoints can be
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reconciled. In other words, you can take this as an opportunity to
share your INFORMED opinion as to who’s right, and who’s wrong.
The list below contains some suggested journals. If you choose
one not on this list, please check with me for approval.
ƒ ACM Transactions on Computer-Human Interaction
ƒ CHI Conference Proceedings
ƒ Computers in Human Behavior
ƒ Communications of the ACM
ƒ Displays
ƒ Human-Computer Interaction
ƒ Human Factors
ƒ International Journal of Human-Computer Interaction
ƒ International Journal of Man-Machine Studies
ƒ Proceedings of Human Factors and Ergonomics Society

final The final exam will consist of fill-in-the-blank, short-answer, and


exam short essay questions covering the topics covered both in the
reading and in lecture.

Course Policies
grading Grading is based on a set of a priori criteria: 90% correct for A’s,
criteria 80% for B’s, 70% for C’s, and 60% for D’s. In case we find that
our assignments and exams were unusually difficult we may relax
these criteria. Grades will be based on the total number of points
across the course.
Assignments and exams will be scored as follows:
ƒ 5% class participation/attendance
ƒ 10% reaction papers
ƒ 20% in-class projects
ƒ 20% homework assignments
ƒ 20% research project
ƒ 25% final exam

make-up DON'T MISS AN EXAM! Make-up exams will be given only if:
exams (a) you were seriously ill and have verifiable documentation from a
physician, or (b) you were detained the day and time of the exam,
or (c) you made arrangements prior to the exam to attend an
urgent family affair (e.g., funeral). In any of these cases, you
must notify me in advance of the scheduled time of the exam (call
and leave a voice-mail message if you can do nothing else).
Otherwise, you will receive an F. It is the student's responsibility
to make sure that an exam is made up within one week of the
scheduled time. Beware, make-up exams are designed to be more
comprehensive to compensate for having more study time.

late work Late work will be penalized 10% for each day late. After 3 days, it
will not be accepted without a valid university-approved excuse.

extra credit Occasionally during the semester, an opportunity will arise to


review for professional conferences or something similar. If
something like this occurs, at my discretion, I may offer extra
credit to those students who choose to take advantage of these
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opportunities.

attendance A portion of your grade is determined based on participation in in-


class discussion and exercises. Please notify me via email when
you will be absent so I can send you any in-class exercises we did.
You are allowed 10% absences with no penalty. You will be
responsible for completing the in-class project work on your own.
Keep in mind, you are responsible for keeping up with any
information about assignments and the like that are communicated
during class that you might have missed.

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Course Schedule
Date Topic Assignment Due
Unit 1: Review of Human-Computer Interaction 1 Concepts and Principles
Jan 8 Introductions, course objectives, overview of syllabus, review.
15 MLK Holiday – No class
22 Review (con’t) Reaction paper 1
Unit 2: Methods, Techniques, Processes
29 GOMS/KLM
Feb 5 More ways to test and observe users Reaction paper 2
12 Expert Review redux KLM Homework/
IC: Group HE
Unit 3: Designing Systems for Different Populations
19 Identifying the right users Reaction paper 3/
IC: Design pt. 1
26 Non-standard users, non-standard inputs IC: Design pt 2
Mar 5 Spring Break – No Class
Unit 4: Computers, Human Error, and Safety
12 Attention management Research proposal
19 Human error identification
26 The “swiss cheese” model of human error Human error homework
Unit 5: Pervasive/Ubiquitous Computing
Apr 2 Social networks – MySpace, Blogs, tagging, wikis, etc.
9 Mobile computing
16 Open source computing, trust, computing personalities, etc. Social networks
homework
23 Graduate presentations
TBD Final exam

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The University of Texas System and The University of Texas at Dallas have rules and the matter is not resolved by the written response provided by the respondent, the
regulations for the orderly and efficient conduct of their business. It is the responsibility student may submit a written appeal to the School Dean. If the grievance is not
of each student and each student organization to be knowledgeable about the rules resolved by the School Dean’s decision, the student may make a written appeal to the
and regulations which govern student conduct and activities. General information on Dean of Graduate or Undergraduate Education, and the deal will appoint and convene
student conduct and discipline is contained in the UTD publication, A to Z Guide, which an Academic Appeals Panel. The decision of the Academic Appeals Panel is final.
is provided to all registered students each academic year. The results of the academic appeals process will be distributed to all involved parties.

The University of Texas at Dallas administers student discipline within the procedures Copies of these rules and regulations are available to students in the Office of the
of recognized and established due process. Procedures are defined and described in Dean of Students, where staff members are available to assist students in interpreting
the Rules and Regulations, Board of Regents, The University of Texas System, Part 1, the rules and regulations.
Chapter VI, Section 3, and in Title V, Rules on Student Services and Activities of the
university’s Handbook of Operating Procedures. Copies of these rules and regulations Incomplete Grade Policy
are available to students in the Office of the Dean of Students, where staff members As per university policy, incomplete grades will be granted only for work unavoidably
are available to assist students in interpreting the rules and regulations (SU 1.602, missed at the semester’s end and only if 70% of the course work has been completed.
972/883-6391). An incomplete grade must be resolved within eight (8) weeks from the first day of the
subsequent long semester. If the required work to complete the course and to remove
A student at the university neither loses the rights nor escapes the responsibilities of the incomplete grade is not submitted by the specified deadline, the incomplete grade
citizenship. He or she is expected to obey federal, state, and local laws as well as the is changed automatically to a grade of F.
Regents’ Rules, university regulations, and administrative rules. Students are subject
to discipline for violating the standards of conduct whether such conduct takes place Disability Services
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in room 1.610 in the Student Union. Office hours are Monday and Thursday, 8:30 a.m.
Academic Integrity to 6:30 p.m.; Tuesday and Wednesday, 8:30 a.m. to 7:30 p.m.; and Friday, 8:30 a.m.
The faculty expects from its students a high level of responsibility and academic to 5:30 p.m.
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integrity of the work done by the student for that degree, it is imperative that a student The contact information for the Office of Disability Services is:
demonstrate a high standard of individual honor in his or her scholastic work. The University of Texas at Dallas, SU 22
PO Box 830688
Scholastic dishonesty includes, but is not limited to, statements, acts or omissions Richardson, Texas 75083-0688
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falsifying academic records. Students suspected of academic dishonesty are subject adjustments necessary to eliminate discrimination on the basis of disability. For
to disciplinary proceedings. example, it may be necessary to remove classroom prohibitions against tape recorders
or animals (in the case of dog guides) for students who are blind. Occasionally an
Plagiarism, especially from the web, from portions of papers for other classes, and assignment requirement may be substituted (for example, a research paper versus an
from any other source is unacceptable and will be dealt with under the university’s oral presentation for a student who is hearing impaired). Classes enrolled students
policy on plagiarism (see general catalog for details). This course will use the with mobility impairments may have to be rescheduled in accessible facilities. The
resources of turnitin.com, which searches the web for possible plagiarism and is over college or university may need to provide special services such as registration, note-
90% effective. taking, or mobility assistance.

Email Use It is the student’s responsibility to notify his or her professors of the need for such an
The University of Texas at Dallas recognizes the value and efficiency of accommodation. Disability Services provides students with letters to present to faculty
communication between faculty/staff and students through electronic mail. At the same members to verify that the student has a disability and needs accommodations.
time, email raises some issues concerning security and the identity of each individual Individuals requiring special accommodation should contact the professor after class
in an email exchange. The university encourages all official student email or during office hours.
correspondence be sent only to a student’s U.T. Dallas email address and that faculty
and staff consider email from students official only if it originates from a UTD student Religious Holy Days
account. This allows the university to maintain a high degree of confidence in the The University of Texas at Dallas will excuse a student from class or other required
identity of all individual corresponding and the security of the transmitted information. activities for the travel to and observance of a religious holy day for a religion whose
UTD furnishes each student with a free email account that is to be used in all places of worship are exempt from property tax under Section 11.20, Tax Code, Texas
communication with university personnel. The Department of Information Resources at Code Annotated.
U.T. Dallas provides a method for students to have their U.T. Dallas mail forwarded to
other accounts. The student is encouraged to notify the instructor or activity sponsor as soon as
possible regarding the absence, preferably in advance of the assignment. The
Withdrawal from Class student, so excused, will be allowed to take the exam or complete the assignment
The administration of this institution has set deadlines for withdrawal of any college- within a reasonable time after the absence: a period equal to the length of the
level courses. These dates and times are published in that semester's course catalog. absence, up to a maximum of one week. A student who notifies the instructor and
Administration procedures must be followed. It is the student's responsibility to handle completes any missed exam or assignment may not be penalized for the absence. A
withdrawal requirements from any class. In other words, I cannot drop or withdraw any student who fails to complete the exam or assignment within the prescribed period
student. You must do the proper paperwork to ensure that you will not receive a final may receive a failing grade for that exam or assignment.
grade of "F" in a course if you choose not to attend the class once you are enrolled.
If a student or an instructor disagrees about the nature of the absence [i.e., for the
purpose of observing a religious holy day] or if there is similar disagreement about
Student Grievance Procedures
whether the student has been given a reasonable time to complete any missed
Procedures for student grievances are found in Title V, Rules on Student Services and
assignments or examinations, either the student or the instructor may request a ruling
Activities, of the university’s Handbook of Operating Procedures.
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fulfillments of academic responsibility, it is the obligation of the student first to make a
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serious effort to resolve the matter with the instructor, supervisor, administrator, or
committee with whom the grievance originates (hereafter called “the respondent”). These descriptions and timelines are subject to change at the discretion of the
Individual faculty members retain primary responsibility for assigning grades and Professor.
evaluations. If the matter cannot be resolved at that level, the grievance must be

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