Professional Documents
Culture Documents
Term:
Credits: 3
Course Instructor:
II
Introduction:
Operations management is a unique field, which spans the boundary of all major schools of studies:
Engineering, Life Sciences and Management. To achieve success, all organizational level goals have to be
ultimately broken into executable operational/tactical level tasks. Thus, a deep understanding of
operational level feasibility of strategic goals is a pre-requisite for higher managerial posts. OM is a
subject, which attracts interests of the students who have the knack of exploring the finer details. It is
desirable for all students to have an overall understanding of the subject, so that they can better
appreciate their firm's execution.
Objectives of the course:
The course serves as an introductory course in operations management. We try to apprise students with
the important concepts of operations management, which play a vital role in translating mission of the
firms into successful stories. The course objectives are as follows:
1. Identify the major developments of scientific management and role of OM in this field.
2. To analyze any firm's strategic level goals from operational/ tactical level perspective and identify
the challenges faced by them.
3. Appreciate the concepts of product, process, location, layout, capacity design and link the
functioning of all departments to OM.
4. Over the time, they will be equipped with various decision making tools available in OM/OR
literature.
Basic Text Book:
Heizer, J., Render, B. and Rajashekhar, J., (2009), Operations Management, 9th Edition, Pearson, New
Delhi.
Learning Outcomes:
At the end of this course, the student will be able to:
1. Appreciate the importance and development of OM and its linkage to other fields.
2. Break down strategic level goals into executable tactical level tasks.
3. Appreciate the different types of forecasting techniques and their contextual best fit.
4. Analyze how firms are established based on location, capacity, layout, product matrix decisions.
5. Make a best operations strategy choice based on the mission and vision of the firm.
6. Analyze the performance of organization (manufacturing and service) on its operational level
parameters.
Session Plan:
3-4
Topic
9-11
12
Guest Lecture ##
13-16
Forecasting
Need of forecasting, steps in forecasting,
qualitative and quantitative forecasting
techniques, Measuring forecasting errors
and calculating bias
Facility Location
Importance of location decisions, factors
affecting location decisions, Location
selection models
19-21
Facility Layout
Types of plant layout, advantages and
disadvantages, designing process and
product layouts, cellular layouts, service
layouts Assembly line balancing
22-23
Project Presentations
24
Guest Lecture ##
*** Study Material mentioned here are suggested readings and /or class discussion and will be done over
and above the relevant chapters from the prescribed text book.
## Subject to the availability of Corporate Guest Speaker
Pedagogy:
The Pedagogy consists of a mix of lectures, exercise, individual & group work, real life situation & case
analysis and Guest Lectures.
Evaluation Scheme:
Sr. No.
Components
Weightage
Learning Outcomes
Class Participation
15 %
All
End Term
40 %
1, 3 4 and 6
Test(s)
30 %
2, 4 and 5
Group Assessment
15 %
Students will be assigned a topic and will be required to use library online resources to explore it.
They will be judged based on their acquired understanding, the exercise they put up in applying the
learning in some problems or real world applications and finally what outcomes / managerial
insights they generated from the exercise.
They will be required to present the same in front of faculty. Presentation will be judged based on
their delivery style, content and sincerity of work