POSTAL MANUAL VOLUME V

(PO & RMS GENERAL REGULATIONS)

1.
The first class HO situated at the HQ of the Head of the circle or, where there are
more than one such HO, the one is attached to HQ is called as
a)
c)

Head post office

General Post Office

b)
d)

First Class Post office

None of the above

Ans: c(6)

2.
The service responsible for the carriage of mails by rail, road, river and air and
for the collection and distribution of mails received form Post offices by mail offices
and section
a)
c)

Army postal service

Railway Mail Service

b)
d)

Mobile post office service

None of the above
Ans: c(2)

3.
A main office of group of post offices consisting of itself and a number of
smaller offices called sub and branch office which have been placed under its
Account jurisdictions is called as
a)
c)

Head Post Office

General Post Office

b)
c)

First class post office

None of these

Ans: a(5)

4.
Post office which is situated on a line of through mail communication receive &
sorts bags intended for office in advance, without opening them is
a)
c)

TMO
Transit office

b)
d)

SO
None of the above

Ans: c(9a)

5.
A branch of RMS where closed bags are received and dispatched sorting of
letter is not done in this unit mail agent or mail guard is in charge of this unit is a
a)
c)
6.

b)
d)

Head office
None of the above

Ans: c(9b)

Mark correct option

a)
b)
c)
d)

7.

Transit office
Transit mail office

Sorting mail office charged with the duty of opening the sorting mail bags
received by it and deposing of their contents.
AMPC mean automatic mail processing centre sorting is done by machine.
CRC mean computerized Registration centre. Regn work is done by computer
All of these.
Ans: d(910)

Mark correct option

a)
b)
c)
d)

Sorting sub office are situated near the junction of several mail lines
Nodal Post office is working in important cities some post office are authorized
to receive letters from neighboring PO and sort the mail as per sorting diagram.
Central bagging unit is branch of RMS office .
All the above
Ans:d(11)

8.
An office is established at HQ of a Postal circle and deal with unclaimed and
refused articles and articles without address or incomplete address is called as
a)
c)

Nodal Post office

Returned letter office

b)
d)

Head post office

None of the above

Ans:c(12)

9.

Mark correct options

a)
b)
c)
d)

10.

A post office or Sorting office or section which wxchanges mails with offices in
foreign countries is known as Office of exchange.
A Foreign post office is an office of exchange in which the work of assessment
of customs duty on foreign mail is also carried out.
A Sub foreign Post office is does not close and receive any bags but in which
the work of customs examination, assessment and accounting of custom duty
is carried out.
All the above
Ans: d(13)

Railway Mail service working on Railway or river streamer lines is called

a)
c)

Mail Office
Transit section

b)
d)

Bag Office
Transit mail office

Ans: c(14)

11.
The mail office deals with contents of mail bags addressed to them and with
closed forward bags is called as
a)
c)
12.

13.

Sorting mail office

Record office

Ans:b(15)

The mail office deals only with closed bags is called as

a)
Transit Mail Office
b)
Sorting mail office
c)
Transit Section
d)
Record office

Ans:a(15)

d)
e)

Mail office are two kind one is Sorting mail office another is Transit mail office
Mail agent incharge of Sorting mail office and HAS is incharge TMO
Mass mailing centreis help to customer who are regularly posting max number
of letters, as help him to writing the address, affix stamp etc
Press Sorting office is situated on promises of the newspaper. All the
expenditure is borne by the publisher.
All the above
Ans: e(15)

Mark incorrect option

a)
b)
c)
d)

15.

b)
d)

Mark correct option

a)
b)
c)

14.

Transit Mail Office

Transit Section

RO is a stationary office of the RMS where work paper of the sections attached
to it are prepared, checked and placed on record, all forms & bags.
HRO is stationary office situated at the HQ of RMS Dn
SRO is situated at the same station as a Mail office.
None of these
Ans:d(16-18)

Mark correct option

a)
b)
c)
d)
e)

Every PO is Unit Bag office other than BO and EDSO

Every HRO/SRO in RMS is identified ad District Bag office
The PSD situated at the HQ of Postal circle is identified as Circle Bag Office
D section of Postal directorate works as Central Bag office. This is not deal with
any bags but only deals with the correspondence relating distributions of bags
All the above
Ans:e(18)

16.
Journey performed by a set of Section traveling on duty from one end to the
another end of its beat is called
a)
c)
17.

e)

e)

e)

Pink check slip for ordinary paid and unpaid bundle

Blue check slip for Airmail
White check slip for both express & differed bundle
Marked 2 diagonal line green for local article, yellow for rajdhani & blue for
metro bundle
All the above
Ans: e(25)

The weight of TB should not be exceed 30 Kg weight

MO check slip printed in red in on white or badami paper
Registered bundle prepared there are three or more uninsured letter.
Regd bag may contain cash bag, ordinary and VP regd article, insured
envelope,
regd bundle, ins bundle, ordinary &VP MO
All the above
Ans: e(28)

Packet Bag
Transit Bag

b)
d)

Insured Bag
None of these

Ans: c(33)

A bag is used to enclosed correspondence of the high officer of Govt called as

a)
c)

22.

Station articles are intended for delivery from a PO to which they are sent
Sorting articles are articles that are to be sorted by the Poor Mail Office to
they are sent, and fwd to office of final destination or to other sorting offices
Label bundle are two type express bundle and differed bundle
Express bundle require to sort immediately & Differed bundle may be disposed
later.
All the above
Ans: e(23,24)

A bag is used to enclose several bags sent to the same office or section thereby
affording protection to them called
a)
c)

21.

Ans: c(22)

Mark correct option

a)
b)
c)
d)

20.

Beat
None of these

Mark correct option

a)
b)
c)
d)

19.

b)
d)

Mark correct option

a)
b)
which
c)
d)

18.

Section
Trip

Camp bag
Transit bag

b)
d)

Special bag
None of these

Ans: b(37)

Mark correct option

a)
b)
c)
d)
e)

An account bag is used between a SO to HO vice versa

SO to HO account bag contain SO daily account
HO to SO account bag contain SO Slip
Account bag are due bag
All the above

Ans: e(34)

23.

A and B order is issued by

a)
c)

24.

Proposed changes in the sorting list

Performance of SA duties in mail offices
Disposal of camp articles
None of the above

Ans: b(46)

Sorting list
A order

b)
d)

Due mail list

B order

Ans: b(52a)

Sorting list
A order

b)
d)

Due mail list

B order

Ans:a(52a)

Due mails
Bulk mails

b)
d)

Unusual mails
None of the above

Ans: a(53)

Letter posted after the prescribed hours of closing the mails but within the time
permitted for posting and with prescribed late fee (in addition to the postage)
are called
a)
c)

31.

Ans: a(46)

The mail comprised of articles and documents which must be dispatched every
day or at regular intervals is termed as
a)
c)

30.

Proposed changes in the sorting list

Performance of SA duties in mail offices
Disposal of camp articles
None of the above

The list showing the manner in which the articles must be dispatched is
a)
c)

29.

Ans: a(46,47)

The list showing the details of bags to be received and dispatched by a mail
office/transit section is
a)
c)

28.

PMG
HRO

B order contain
a)
b)
c)
d)

27.

b)
c)

A order contain
a)
b)
c)
d)

25.

Supdt of RMS
Supdt of Post office

Too late letters

Missent letters

b)
d)

Late letters
Non of the above

Ans: b(56a)

Letter posted after the prescribed hours of closing the mails but within the time
permitted for posting and without affixing prescribed postage and late fee are called
a)
c)

Too late letters

Missent letters

b)
d)

Late letters
Non of the above

Ans: a(56a)

32.
An article which has been erroneously forwarded by an office to an office other
than the office of destination and an article is a vernacular article on which the
incorrect destination are
a)
c)
33.

Mis-sent & mis directed article

Late letters

Mark incorrect correct option

b)
d)

Too late letter

Non of the above

Ans: a(57)

a)
b)
c)
d)
34.

The timing of clearance of letter at railway station is fixed by

a)
c)

35.

d)
e)

d)
e)

100
75

b)
d)

50
60

Ans: a(58a)

Bill of franking machine used is prepared in form MS10

In RMS offices, letter box key should be kept in custody of Sorting Assistant
Greeting cards are treated as first class mails in sorting. During the greeting
season they are given air lift also without air surcharge otherwise surface
mode.
Label bundle should not contain more than 50 to 60 letters & post cards.
All of the above
Ans:e

Territorial bundle prepared for foreign when not less than 5 articles
Bulk bag system is not available for Srilanka, Nepal, Buthan & Pakistan
Ordinary circumstances the bulk of the correspondence for any office is more
than a single mailbag can contain called as plural mail bags
When extra mail bag(unusual mail) is closed for PO or Mail office the registered
bag should be place in the due mail list
All of the above
Ans: e

Triplicate
Single copy

b)
d)

Duplicate
Quadruplicate

Ans: b(76b)

Air mail bags dispatched to each port of call is accompanied with

a)
c)

41.

Ans:a(58a)

Normally mail list prepared in

a)
c)

40.

Separate license for posting

License to post without prepayment
License to post only on prepayment of postage
None of these

Mark correct option

a)
b)
c)

39.

Ans: b(58)

Mark correct option

a)
b)
c)

38.

SSRM/SRM
IRM

The min number of copies of Regd newspaper posted at a time

a)
c)

37.

SSPOs
b)
Sub Divisional Inspector of Posts d)

The registered newspaper addressed to foreign countries must have

a)
b)
c)
d)

36.

Trial card used for the purpose of determining the relative advantage of
alternative mail routes or the cause of detention to articles
Trial cards are red colour
Trial card should not be included in any station bundle
All of these
Ans:d(57)

Window delivery ticket

Mail list

b)
d)

Inland airmail delivery bill

None of these
Ans: b(76)

Face of the article mean

a)

Back side of the article

b)

The side on which sender address written

c)
42.

b)
c)
d)

Ans: a(4)

Head Post Office

EDSO

b)
b)

Sub post office

BO

Ans:d(8)

PMG
DG Posts

b)
d)

SSP/SP
CPMG

Ans: d(9)

Head Postmaster
Head record officer

b)
d)

Record officer
Head sorter

Ans: c(17)

Territorial regd bundl are prepared when the number of registered article is
a)
c)

48.
of

Sub Divisional ASRM

SRO

The officer incharge of a Head Record office is designated as

a)
c)

47.

b)
d)

Monthly sorting order is issued by

a)
c)

46.

Senior/Superintendent of RMS
HRO

The lowest unit of post office is

a)
c)

45.

Impressed with the remarks Detained late fee not paid and included on the
next day dispatch
Returned to the sender with the remarks late fee not paid
Detained without any remarks
None of these
Ans: a(56a)

The incharge of a RMS division is called

a)
c)

44.

None of these Ans: c(54)

Letter posted in the Night post office without payment of late feed will be
a)

43.

The side on which addressee address written d)

25 or more
10 or more

b)
d)

5 or more
50 or more

Ans: a(24)

The keys and changeable hour plate of a letter box must be kept in the custody
a)
c)

Postmaster
Postal Assistant

b)
d)

APM
Treasurer

Ans: c

49.
Station bundle are prepared only when the no of article either paid of unpaid of
any PO
a)
5
b)
7
b)
3
d)
14
Ans: d(24)
50.

The mail posted BO are sent to

a)
c)

51.

Directly to RMS mail office

AO for inclusion into bag to the mail office

Transcription centre is a cell established in

b)
d)

HO
None of these Ans: c(8)

a)
d)
52.

The number of office exchange established by the dept of posts

a)
c)

53.

Ans: b(13)

The local HO
The SRM office

b)
d)

The SPOs office

The district bag office

Ans:d(18a)

The SRM
The SPOs

b)
d)

The HRO
The circle Bag office

Ans: d(18a)

Different working hours

b)
Different establishment
Different mail arrangements
Same working hours,same establishment and same mail arrangement
Ans: d(21a)

When there are no air articles for an airmail bag prescribed

a)
b)
c)
d)

57.

4
3

Each set of section will have

a)
c)
d)

56.

b)
d)

The DBO is inspected by

a)
c)

55.

5
6

The unit bag office will send its daily bag balance report to
a)
c)

54.

All administrative offices

b)
All HOs
c)
All ROs
A sorting mail office situeated at HQ of the circle or at any convenient sorting
office in the circle.
Ans: d(12)

A suitable remarks should be made in the delivery bill concerned

A bag with Nil contents is to be closed
It is enough if a remark is made in the office record
None of the above

Ans: a(28a)

Mark correct option

a)
b)
c)
d)
e)

When the airmail bag contain less than 50 articles and there is no insured
article or air parcel an airmail cover of suitable size should be used instead of a
bag
When an air parcel is sent inside of airmail bag the label should bear CAP
The weight of airmail bag or TB should not exceed 30 KG weight.
Separate ins letter bag closed when more than 10 ins article for any office.
All the above
Ans: e

58.

When an insured letter bag is prescribed as a due bag it should be

59.

a)
Dispatched inside the regd bag with remarks in the regd list.
b)
Sent loose duly advised in the mail list
c)
Sent duly included in the mail bag closed
d)
Closed as a separate D bag
Mark the correct option
a)
b)

Ans: a(29)

Changing station is a Railway station is where the beats of two transit sections
join and where the mails brought by one of them are handed over to the other
A connecting station is an RMS section working in a train in immediate
connection with another train in which another RMS section works

c)
d)

Regn of newspaper, renewal or canceling any registration will be issued by

Head of the department
All the above
Ans: d

60.
The copies of the newspaper without prepayment will be handed over to
window along with an invoice which should be
a)
c)

In triplicate
In quadruplicate

b)
d

In duplicate
Single copy

Ans: b(58a)

61.
The minimum limit fixed for posting Regd. News paper without prepayment at a
time for foreign destination is
a)
c)

500
100

b)
d)

200
100

Ans:d(58a)

62.
On checking the entries in the invoice (tendered along with the Regd. News
paper without prepayment ) if there by any discrepancy noticed.
a)
c)
d)

The posting should be refused

b)
The PM can use his discretion
The o/o posting should make the requisite correction under the initial of the HO
None of these
Ans: c(58A)

63.
The payment due in connection with posting of Regd News paper without
prepayment is to be made
a)
c)

Quarterly
Weekly

b)
d)

Monthly
fortnightly

Ans:d(58a)

64.
The posting of the Regd. Newspaper without prepayment should be stopped
and license deemed to be cancelled in the event of non payment of a bill
a)
b)
c)
d)
65.

Within one week following the fortnight to which the bill relates.
Within one month following the fortnight to which the bill relates.
Within fortnight following the fortnight to which the bill relates.
None of these
Ans: c(58A)

Machine franked article can be posted not more than

a)
c)

Three offices
only one office

b)
d)

Two offices
None of these

Ans b(58b)

66.
At the office of posting the officer responsible for seeing that the article have
been franked in the prescribed manner and that systematic under payment is not
going on is
a)
c)

67.

The Inspector posts

The Postmaster

b)
d)

The counter PA
None of these

Ans:c(58b)

Daily docket in the prescribed form is used by

a)

The licensee along with his last posting of franked article at the prescribed
office

b)
c)
d)

The supervisor of a mail office to submit his report to the divisional Head
The PRI(P) to send hi dairy to the SPOs
None of these
Ans: a(58b)

68.
Whenever, owing to the unusual bulk mail for an office extra transit bags are
closed
a)
b)
c)
d)
69.

Mark correct option

a)
b)
c)
d)
e)

70.

Ans b(73)

Incharge of Head post office is Head Post Master

Incharge of Sub post office is Sub Post Master
Incharge of Branch post office is Branch post master
Incharge of transit mail office is Mail agent/mail guard
All the above

Ans; e)

Articles all kinds in sorting

Regd articles

b)
d)

Fully pre-paid articles

None of these

Ans: a(11)

Business Post centre

Head post office

b)
d)

Press sorting office

None of these

Ans: b(15b)

The head office is the main office of account

a)
c)

75.

F
A/C

Pre mailing activities are done at

a)
c)

74.

b)
d)

Sub office is authorized to receive

a)
c)

73.

Cash bag
C

Mark correct option

a)
b)
c)
d)
e)

72.

The resetting of the credit meter of the franking machine will be done at the PO
Cut out labels with frank impression on them for prepayment of postage cannot
be used for insured articles
The 2nd class articles treated as 1st class mail in sorting are Greetins/ Regd
Newspapers/ Wedding invitations
The duty of taxing postage on foreign articles rest entirely with the office of
foreign exchange of the country of posting
All the above
Ans: e)

When a cash bag enclosed in a Regd. Bag is forwarded in a mail bag the symble
to be written on label of the mail bag is
a)
c)

71.

The word extra bag should be written on the label

The number of extra transit bags closed should be entered in the mail list
Each extra transit bag closed should contain its separate mail list showing the
particulars of bags enclosed
All the above
Ans:d (78)

For itself
For all BO kept under it

b)
d)

For all SO kept under it

All the above

The post office seal for sealing the franking machine must be kept
a)
b)

In the personnel custody of the PRI(P)

In the personnel custody of the Postmaster

Ans: d(5)

c)
d)
76.

In the Divisional office

None of these

Ans:b(58c)

Mark incorrect option

a)
b)
c)
d)

Complaint and enquiries relating to foreign mail the postage stamp equivalent
to the fee prescribed is charged
The sender of foreign article should be written RENVOI PAR AVION(return by
air mail) for get back the acknowledge ment
Parcel shall not contain more than one written communication but this rule shall
not apply to an official parcel.
All the above are correct
Ans:d

77.
The Postmaster or_______personal duties prescribed in this rule may, under the
order of_________, be delegated to the _________, Assistant Postmaster, Supervisor
or office supervisor of the _______ as the case may be.
a)
b)
c)
d)

Head Sorting Assistant , Head of the Circle, Deputy postmaster, office

Sorting assistant , Supdt of Rms, Deputy postmaster, office
Postal assistant , Head of the Circle, Deputy postmaster, office
Record officer , Head of the Circle, Deputy postmaster, office
Ans: a

78.
In sorting Mail offices, the ______________should
maintain___________showing the number of _________articles received.
______________ will tick off these entries in check sheet.
a)
b)
c)
d)
79.

Postmaster, abstract, insured, HPM

MO cleark, check sheet, MO, HSA/ Supervisor
Registration/parcel Sorting assistant, check sheet, insured, HSA/ Supervisor
Registration/parcel Sorting assistant, check sheet, MO, HSA/ Supervisor
Ans: c

The book of postmarks should be maintain

a)
c)

All Post office

Record offie

b)
d)

Mail office & Transit section

All the above
Ans: d(103)

80.
The fact of cleaning of seals and stamps should every time be recorded in
postmaster ____ in Head offices in the _________ in Sub offices in the__________of
the HAS, the mail agent or the Record assistant which will be examined by the ____at
the time of inspection
a)
b)
c)
d)

81

Daily a/c, Error book, dairy, inspecting officer

Order book, Error book, rough note, inspecting officer
Order book, dairy, rough note, postmaster
Order book, Error book, dairy, inspecting officer

Ans: b

Article marked By parcel post found in letter box

a)
b)

The official detecting the irregularity should be make a not of it in his error
book.
In POs the article should be transferred to the parcel assistant and treated and
charged with postage as a registered parcel,

c)
d)
82.

OIGS/FOAS mean
a)
b)
c)

83.

e)

Heavy/large bags of letter/parcel mails.

None of these
Ans: c(132)

The weight to be carried by mail runner on a man should not exceed 14 Kg

When it is carried by each man should not exceed 28 Kg
When it is carried by trolley the weight of the parcel should not exceed 37 Kg
The weight of postal articles including parcel and cash to be carried by a
postman or village postman should not exceed 10 kg
All the above
Ans: e)(135)

A due bag not received, or left behind

A due mail, regd or parcel list not received or received missent
A daily a/c, or SO Slip not received
Absence of mail carrie
All the above

Ans: e)(144)

Regd Post
Speed Post

b)
d)

ordinary
Service Regd post

Ans: d(148)

Application of recall of articles should be kept or record

a)
b)
c)
d)

88.

b)
d)

The application for recall/redelivery of letter should be dispatch by

a)
c)

87.

All insured bags

All the above

Important irregularities to be reported by telegraph /fax

a)
b)
c)
d)
e)

86.

Ans: a

Mark correct option relating to limit of weigh of mails

a)
b)
c)
d)

85.

On India Government Service / Free on active service

On insured guarantee service/ Free on acknowledge service
Any one of the above
d)
None of these

Tin Seal used for closing

a)
c)

84.

In RMS, the article should be marked found in letter box transferred to Parcel
Sorting Assistant
All the above
Ans: d(116)

two year (inland article), eighteen month(foreign articles)

one year (inland article), two year (foreign articles)
one year (inland article), eighteen month(foreign articles)
Six month (inland article), twelve month(foreign articles)

Ans: c(148)

Mark correct option

a)
b)
c)
d)

Director Generals circular are issue once in a month

Each set of circulars should be kept in a guard book .
In sub offices circular are signed by SPM and other official also
All the above

Ans: d(149)

89.
Ordinary postage stamps, coins and other articles of valued found in letter
boxes or on a counter the action taken by postmaster is
a)
b)

When ordinary stamp are found in letter box will have been defaced and the
entry will be made in error book
If unused Postcard other than private manufacture, empty envelope , stamp
sheet currency note found in letter box or counter its value credited to UCR.

c)
d)
e)
90.

Mark the correct option

a)
b)
c)

91.

b)
c)
d)

Head of the Region

Sub divisional Head

b)
d)

Postmaster of HO
None of these

Ans:a(170)

Cash & insured articles should not be dispatched through

a)
c)

96.

Nominal roll cum attendance & destruction of record register is permanent

All records of registration and parcel dept except foreign article is 1 year
All records of registration and parcel dept related fo foreign articles is 1 year
All records of MO is 1 year, IPO 42 months, Book of MO receipt is 2 years
All the above
Ans:e)

The cases of losses of mails due to Road accident, railways accident, air crash
should always be reported to
a)
c)

95.

All records of mail department except due mail & sorting list 1 year
Book of post marks(MS 18) & Postman book (MS-27) 1 year
Enumeration returns (MS-6) 2 years
All monthly statistical registers 3 years
All of the above
Ans: e

Mark correct option related to preservation period

a)
b)
c)
d)
e)

94.

The camp bag booked as parcel will be sent by surface route and will be
charged with the postage payable on a parcel weighting 10 Kg plus registration
fee and incidental charges .
The camp bag booked as letter mail will not be charge with any additional
postage other than Registration fee.
The camp bag is due to be collected on any day including Sunday & Holiday.
All of these
Ans: d(159)

Mark correct option related to preservation period

a)
b)
c)
d)
e)

93.

Half yearly enumeration returns will be submitted during the second week of
the months of February and August of each ear 8 th to 14th both day inclusive.
An enumeration return must be made of the number of ordinary UR articles of
the letter mail and UR parcel given out for delivery to Postman and window.
All the above
d)
None of these
Ans: c(155)

Mark the correct option

a)

92.

In the RMS such items will be fwd to Record officer duly advised in daily report
The Record officer should transfer to local postmaster
Application received from public for the return of articles mentioned above the
refund value should be submitted for order of HOD.
All the above
Ans: e(154)

MMS
Sorting Section

b)
d)

Transit section
Weighment system Ans d(227)

The payment of weighment system is made to the railway authorities

a)

Annually

b)

Quarterly

c)
97.

Annually
Half Yearly

b)
d)

Quarterly
Monthly

Ans: b(226)

Error book
Office order book

b)
d)

Hand to Hand receipt

Book of postmark Ans:a (145)

14 Kg
16 Kg

b)
d)

15 Kg
20 Kg

Ans:b(135)

An article addressed in a language not known to the office of posting should be

sent to
a)
c)

101.

Ans: c(225)

The weight of mails that can be carried by a mail carrier in hilly area is
a)
c)

100.

Monthly

Any irregularity that comes to the notice of Head of the office shall be entered in
a)
c)

99.

d)

The payment of occasional dispatch is made to the Railway authorities

a)
c)

98.

Half Yearly

RLO
RMS

b)
d)

Sender
Transcription center Ans:c(109)

An unpaid letter addressed to a place of in foreign should be

a)
c)
d)

Returned to sender
b)
Send to RLO
Forwarded to the office of exchange in separate bundle
None of these

Ans: d(110a)

102. Book of postmark used for taking the impression of round MO, oblong MO and
unpaid stamps should be kept
a)
b)
c)
d)
103.

Ans:a(103)

Insufficiently paid outward foreing letter can be taxed only by

a)
c)

104.

In the personal custody of the postmaster

In the custody of the Assistant Postmaster(Mails)
In the custody of Mails PA
In the custody of treasurer

Office of Posting
Office of foreign exchange

b)
d)

Sorting PA of the office

RMS office
Ans:c(110a)

If an UR article is received in open and torn condition at the office of delivery,

a)
b)
c)
d)

Returned to RLO
Returned to the sender
Entrusted to postman for delivery enclosed in a protected cover
None of these

Ans: c(114)

105. At the office of delivery, an unregistered article of the letter mail addressed to
more than on person is
a)
b)
c)
d)

Delivered to any one of the addresses

Returned to Sender
Delivered to any one of the addresses but in the order in which the name
appear on the cover
None of these
Ans:c(117)

106. Sanction of recall of article to return the article to the sender or to alter/correct
the address will be issued by
a)
c)
107.

Divisional Superindent
Sub divisional Head

b)
d)

PMG
Head/Sub Postmaster

Ans: a(148)

Weighment System bags are carried through

a)
c)

By bus
By mail Runner

b)
d)

By train
None of these

Ans: b(226)

108. If the Regd article is insufficiently paid , the difference of postage will be
collected from
a)
c)
109.

The sender
PM of o/o booking Ans: c(99)

The article should be returned to the sender duly protected in a pro bag
Police complaint to be lodged
Reported to Divisional office for further order
Returned to RLO
Ans: a(196)

Facsimile impression of signature on an acknowledgement

a)
c)

111.

b)
d)

When the addressee of a damaged insured article refuses to take delivery

a)
b)
c)
d)

110.

The addressee
The regn counter PA of o/o booking

Can be accepted
Discretion of the PM

b)
d)

Cannot be accepted
None of these
Ans:a(146)

Due mail and sorting list a particular PO is issued by

a)
c)

The PM of the concerned PO

The supdt of Post office concerned

b)
d)

Sub divisional Inspector

ASP
Ans: c(136)

112. If in course of transmission of parcel it is noticed that the parcel contains more
than one written communication of the nature of a letter of having the character of a
personnel communication the parcel should be
a)
b)
c)
d)
113.

Returned to sender with suitable remarks

Taxed as I class and sent to the destination
Endorsed for open delivery and fwd to destination for arrangement open
delivery
None of these
Ans: c(88)

Articles registered in a PO for delivery from the office itself should be

a)
b)
c)
d)

Entered in a station registered list and kept for following days delivery
Dispatched to the local RMS mail office for further delivery
Dispatched to HO for further disposal
The letter should not booked.
Ans: a(90)

114. A direct parcel bag is to be closed a delivery PO where the number of Regd.
Insured parcel is
a)
c)
115

Three or more
Ten or more

b)
d)

Severn or more
Five or more

Ans: d(91)

Maintenance of insured check sheet by sorting mail office may be relaxed by

a)
c)

The Supdt of RMS

By the D section of the directorate

b)
d)

Head of the circle

None of these

Ans: b(96)

116. In the case of redirected parcels on which redirection fee is recoverable from
the addressee if any incorrect fee had been made entry
a)
b)
c)
d)

The parcel should be returned to the sender with remarks

The parcel Assistant who noticed the irregularity can make necessary
correction and send the parcel for onward submission
The parcel assistant should bring the fact to the notice of the postmaster who
should correct it under his initial
None of these
Ans: c(99)

117. Suspected cases of reuse of used stamps on the article received in

transmission from BO should be reported to
a)
c)
118.

b)
d)

The Head Post offices

None of these
Ans: c(99)

Mark the correct option

a)
b)
c)
d)
e)

119.

The supdt of Post office

The sub divisional Inspector

In case of inward Foreign article if postage stamps which are not cancelled by
the o/o origin received, it should be cancelled by a thick stroke in ink.
UR articles of the letter mail posted bearing no postage stamp should be
impressed on the back with the stamp
Late letters posted in RMS letter boxes on which a late fee has not been paid
should be impressed on back with the Detained late fee not paid stamp
In HOs the station articles of the letter mail received on which postage due
should be impressed on the back with the PMs unpaid stamp only
All the above
Ans: e(107)

Mark correct option

a)
b)
c)
d)
e)

If an article the regn of which is compulsory if found in a letter box after the
closing of the counter, it should be kept in deposit till the office is next open for
registration
Unpaid article addressed to officials of postal dept, it should be taxed with the
postage in the usual way, treated as refused and sent to RLO.
If an UR article found open in sorting should be protected by enclosing an
envelope with a remarks written on a cover received open and dispatched to
destination
The article posted in India having affixed with foreign postage should not be
recognized in payment of postage or other postal charges.
All the above
Ans: e(115)

120. Unpaid and insufficiently paid article other than letter and postcard for foreign
countries received in posting
a)
b)
c)
d)

Should be forwarded to RLO

Should be forwarded to the office of exchange .
Should be returned to the sender for delivery on recovery of an amount equal
to double the deficiency at inland rate
None of these
Ans: c(110)

121. Postcard manufactured privately which are either thicker or less flexible than
the departmental inland postal card.

a)
b)
c)
d)
122.

b)
c)
d)
e)

Any goods transmission through inland post is prohibited found in PO should

be detained and an immediate report submitted to Head of the Circle/Region.
If a leaky parcel is detected in a PO or transferred to it by a section or a mail
office should be detained and a report should be made to the SPOs/I stclass PM
for order
If in a PO article being opened are found to contain opium or allied drugs
should be made over its all contents to the nearest Excise officer for further
proceeding
Any article passing through the PO suspected that the article contain any thing
is prohibited by inland post should be forwarded in a cover and marked
doubtful addressed to the Postmaster of destination
All the above
Ans:e(122,123)

Mark the correct option

a)
b)
c)
d)

124.

Ans: a(112)

Mark the correct option

a)

123.

Should be allowed to pass unchallenged

Should be refused transmission
Should be returned to RLO
None of these

The due mail and sorting list for PO and mail offices in communication with
offices in more than one RMS Dn are prepared and supplied by the Head of
the circle
The due mail and sorting list for PO in direct communication with a mail office in
one RMS Dn will be issued by the Supdt of RMS concerned
Village sorting lists are prepared and supplied to Head, Sub and Branch office
by Sub divisional Inspectors.
All the above
Ans:d(137)

If an article is found franked by a person who is not entitled to the privilege

a)
c)
d)

Returned to sender with remarks b)

Article detained & Report to SPO
The frank should be ignored and the article should be taxed with the postage
None of these
Ans: c(125)

125. In the event of an error in a mail list and when a revised or corrected mail list is
received
a)
b)
c)
d)
126.

The revised document can be kept safely in the correspondence file

The revised document can be substituted by removing the earlier one
Both the list s should be retained on record attached to each other a note being
added on the original
The error mail list should be returned to sender
Ans:c(128)

The maximum weight limit for a bag conveyed by the railway mail service is
a)
c)

28 Kg
14 Kg

b)
d)

30 Kg
37 Kg

Ans: d(135)

127. The very purpose of posting trial cards will be defeated if the following columns
are not properly filled in by the supervisor of the receiving unit
a)
c)

Column (1) & Column(2)

Column (1) & Column(3)

b)
d)

Column (3) & Column(4)

None of these

Ans: a(139)

128. The office of delivery after making necessary entries in the trial card received
will return the trail card it by

a)
b)
c)
d)

Ordinary post as unregistered article

Keep it for its office record
Including it in a service cover addressed to the officer who posted it
Regd. Post duly enclosed in a service cover
Ans: c(139)

129. Records of a PO or a mail office should be produced to a Police officer who is

making an investigation in a cognizable case under CRPC
a)
b)
c)
d)
130.
of

Ans: c(152)

The addressee can be allowed to use facsimile impression for getting delivery
a)
c)

131.

After getting the approval of Head of the circle

After approval of the divisional Head
After getting written order form the police concerned
None of these

Registered letter
Insured article

b)
d)

Money order
None of these

Ans: a(146)

If any correction is made in the total of entries in regd. list

a)
b)
c)
d)

It should be attested by the initials Sorting Assistant concerned

It should be attested by the PM/SPM or Head sorting assistant
It should be destroyed and a fresh one prepared
It can be sent with corrections

Ans: c(90)

132. The ascertained weight of the ins article noted against the entry in the regd
/parcel list
a)
c)
133.

c)
d)

135.

Initial is not necessary

None of these
Ans:a(97)

Show all the insured parcel entered in the list to the HSA
Include all the Insured parcel entered in insured bag in the presence of the
HSA
Close the insured bag in the presence of the HSA
All the above
Ans:d(92)

The Postal Index Number (PIN) must contain: (a)

5 digits
(b)
4 digits
(c)
7 digits
(d)
6 digits

Ans:d(107)

Minimum amount taxed on unpaid / insufficiently paid articles posted in post is:
(a)
(c)

136.

b)
d)

While closing of insured bag the parcel sorting assistant should

a)
b)

134.

Should be initialed by the PA/SA

Initialed by both PA & PM

Re. 1/Rs.5/-

(b)
(d)

Rs. 2/Rs. 6/-

Ans: - (a)

Undelivered Acknowledgements cards are to be destroyed after: (a)

(c)

15 days
4 months

(b)
(d)

1 month
None of the above.

Ans: - (c)

137. Advertisement of products and services can be done through post office by
using the

facility of _____ post.

a).
c).
138.

Business
Direct

b).
d)

Media
None of these

Ans a

Statement of half yearly weighment system in form No M-105 of prepared in

a)
c)

Duplicate
Quadruplicate

b)
c)

Triplicate
None of these

Ans: c(234)

139. A object for trace a bag or value payable or insured article mail during its
course from the office of dispatch to the office of final destination is a
a)
c)
140.

b)
d)

Search Bill
None of these

Ans:b(210)

Mark correct option relating to robbery

a)
b)
c)
d)
e)

141.

Complaint
Delivery note

When a robbery of the mail is committed on the high road, the postal official of
whatever grade first receives information should be communicate to local police
and to his immediate superior.
The supdt of post should communicate this info to magistrate , the police and
Head of the region/circle.
A inventory should be prepared in duplicate of recovered items of robbery.
At the close of the investigation the final report should be sent to Head of the
circle
All the above
Ans:e(177)

Mark the correct option related to submission of robbery report to DG Posts

a)
b)
c)
d)
e)

Case of highway robbery of mail involving loss of cash/valuables above Rs

50000
The attacks on offices by dacoits causing injury to the staff/losses over
Rs50000
Cases of loss of damage to or tampering with ins article which the amount of
compensation payable exceed Rs 10000
Cases of fraud and loss or misappropriation of public money exceeds Rs 50000
All the above
Ans:e(176)

142.

Rate of single post card is

b)
d)

0.50 paise
None of these

Ans: b

143.

a)
0.25 paise
c)
0.75 paise
Rate of reply post card is
a)
c)

b)
d)

0.50 paise
Rs 1/-

Ans: d

b)
d)

Rs 2/Rs 6/-

Ans: d

Rs 12/Rs 6/-

Ans: a

144.

Rate of printed post card is

a)
c)

145.

0.25 paise
0.75 paise

Rs 1
Rs 5/-

Rate of competition post card is

a)
c)

Rs 10
Rs 5/-

b)
d)

146.

Speed post of one India one rate up to 50 gm is Rs

a)
c)

147.

Ans: d

0.25 paise
0.75 paise

b)
d)

0.50 paise
Rs 1/-

Ans: a

Two category
Four category

b)

Three category
d)
Five category

Ans: d(142)

UR letter in found office of deliver as unpaid should be charged Rs

a)
c)

150.

15
25

Aircraft mail divided into

a)
c)

149.

b)
d)

Cost of VPMO form is

a)
c)

148.

12/22

1 & postage
5 & postage

b)
d)

2 & postage
None of these

Ans: c

Duty is performed by officials after the prescribed term of duty is called

a)
c)

Extra duty
Over time duty

b)
d)

Essential duty
None of these

Ans: c(42)

151. The treatment given to an international parcel in the event of non-delivery is

dependent upon:
(A)
(C)

Senders instructions
Condition of parcel

(B)
(D)

Weight of parcel
All the above

Ans:a

152. Documentation in Form CN-23 accompanying international mail articles serves

the purpose of:
(A)
(C)

153.

(B)
(D)

Customs declaration
Report in respect of irregularities
Ans: b

Mark the incorrect option:

(A)
(B)
(C)
(D)

154.

Despatch Note
Statement of charges

The special registration envelopes provided by the Post Office cannot be used
for the transmission of unregistered article
Reuse of a stamp that has already been used for payment of postage or postal
fee is an offence under the Indian Penal Code
Manufacture and use of fictitious postage stamps for any purpose whatsoever
is an offence under Indian Penal Code
Postage stamps which have been cut and separated from embossed
envelopes or postcards can be used in payment of postage
Ans:d

Mark the correct option:

(A)
(B)
(C)

The weight of privately manufactured letter card should not exceed 3 gram
The weight of letter should not exceed 4 kg
The weight of registered parcel should not exceed 35 kg

(D)
155.

The weight of book packet should not exceed 2 kg

Ans;a

What is the main function of a Sub Foreign Post Office?:

(A)
(B)
(C)
(D)

To send direct bags to foreign countries

To enable senders/addressees to present documents etc for the dispatch or
release of their international articles
To function as an intermediary office for closed surface transit bags
To expedite the transmission of international mail
Ans:b

156. The loss of a Speed Post article should be reported to the Police through FIR if
the value of the contents of the article is:
(A)
(C)

2500/- or more
5,000/- or more

(B)
(D)

4,000/- or more
10,000/- or more

Ans:c

157. The Inward Correspondence Register concerning Public Complaints

maintained in Record Offices in the Selection Grade should be checked personally by
the Record Officer or the Officer authorized in this behalf:
(A)
(C)
158.

(B)
(D)

One in a week
Once in a month

Ans:b

No person shall send by post:

(A)
(B)
(C)
(D)

159.

Daily
Once in a fortnight

Any postal article having thereon, or on the cover thereof any words, marks
Any postal article having thereon designs of an indecent, obscene, seditious
character
Any postal article having thereon scurrilous, threatening or grossly offensive
character
The options under (B) & (C) above are correct
Ans:d

A Press Sorting Office is:

(A)
(B)
(C)
(D)

A RMS Office where the articles received from the various Presses and
publishers are only sorted
A RMS office situated on the premises of a newspaper publisher
(B) above, plus where the articles received from the newspaper publisher is
sorted and despatched and where the entire expenditure of the establishment
of the office is borne by the newspaper publisher
A branch of a Sorting Mail Office dealing with articles from Press / Publishers
and Registered newspapers
Ans:c

160. The advantage of a Transit Post Office is that the Post Office:
(A)
(B)
(C)
(D)

Carries out the work of sorting in advance for other offices

Reduces the weight of mails carried on mail lines
Reduces the number of loose bags
All three i.e. (A), (B) & (C) above

Ans:c

161. On receipt of information of highway robbery of mails, the Superintendent

should take steps to obtain:
(A)
(B)
(C)
(D)

The place from where the mail was last despatched

List of bags prepared in that office at (A) and particulars of their contents
Particulars and contents of other registered articles, cash etc., included in the
bags from the offices of posting or dispatch
All information noted at (A), (B) and (C)
Ans:d

162.

While closing a Registered bag containing cash bag it should be sealed with:
(A)
(C)

Date seal
Insurance seal

(B)
(D)

Registration seal
Cash seal

Ans:c

163. If an article the registration of which is compulsory but which has not been
registered is received for delivery in a PO, the addressee will be required to pay:
(A) Double the deficiency in registration fee and postage
(B)
Double the deficiency in registration fee plus any postage due on the article
(C)
Amount equal to the deficiency in registration fee and postage
(D)
Amount equal to the deficiency in registration fee plus double the postage due
Ans:b
164. When an article, on being opened in the office of delivery is found to contain
any intoxicating drugs, the importation of which is prohibited, it should be:
(A)
(B)
(C)
(D)

Sent with all its contents to the nearest Collector of Customs

Forwarded to the RLO
Retained in office and report made to Divisional Office for orders
Made over to the police for further action

And:a

165. A damaged article should be returned to the sender duly protected if its
addressee does not attend the Post office to take its delivery within:
(A)
(C)

2days of the date of notice

7 days of the date of notice

(B)
(D)

3 days of the date of notice

10 days of the date of notice

Ans:c

166. If an article posted in a Sub Post Office and addressed to a foreign country is
found to contain anything the export of which is prohibited, it should be forwarded
with remark contains prohibited ........ to the:
(A)
(C)

167.

Office of exchange
R.M.S

(B)
(D)

R.L.O
Head Post Office

Ans:d

A bulk bag is defined as:

(A)
(B)
(C)
(D)

A special bag of printed papers to/from addressees/senders in foreign countries

A bag containing the mail posted by the senders in bulk
A bag containing seasonal mail
None of the above
Ans:a

168. The printed papers enclosed in a bulk bag:

(A)
(B)
(C)
(D)
169.

Should be of the same addressee at the same address

May be of the same addressee with different addresses
May be of different addresses at the same station
May be of different addressees at different stations

Speed Post Pass Port service was launched

Ans:a

a)
c)
170

175.

b)
d)

Jun 2005
Aug 2002

Ans:a

12th Aug 2004

13th Aug 2004

b)
d)

13th
None of these

Ans:c

Mar 1999
1st Apr 2001

b)
d)

Jan 2004
Aug 2002

Ans:b

Mar 1999
Sep 2003

b)
d)

Jan 2004
Aug 2002

Ans:c

1st April 1999

1st Apr 2001

b)
d)

Jun 2005
Aug 2002

Ans:a

Mar 1999
15th Aug 1972

b)
d)

Jan 2004
Aug 2002

Ans:c

2nd Aug 2001

1st Apr 2001

b)
d)

Jun 2005
Aug 2002

Ans:a

b)
d)

Jan 2004
Aug 2002

Ans:c

b)
d)

1st Aug 1986

Aug 2002

Ans:b

The Surface Airlifted (SAL) was introduced

a)
c)

Mar 1999
1st Apr1999

Speed Post service launched

a)
c)

180.

Mar 1999
1st Apr 2001

E Post Service Commenced

a)
c)

179.

Ans:b

Pin code system was introduced

a)
c)

178.

June 2005
Aug 2002

Business Development Group was formed in Postal Department

a)
c)

177.

b)
d)

Bill mail service was introduced

a)
c)

176.

Mar 2005
1st Apr 2001

E post service was introduced

a)
c)

174.

Ans:a

Logistic Post services was introduced

a)
c)

173.

Jun 2005
Aug 2002

Express parcel Post was re launched

a)
c)

172.

b)
d)

Direct Post was introduced

a)
c)

171.

5th Mar 2001

1st Apr 2001

1st Apr 1999

1st Apr 2001

One India one rate service in speed Post was introduced on

a)

21 Aug 2006

b)

Jun 2005

c)
181.

188.

1915
1914

b)
d)

1916
None of these

Ans: c

1905 in England
1905 in India

b)
d)

1837 in England
1905 in Mannilla

Ans: a

1915
1914

b)
d)

1916
1911

Ans: d

1877
1880

b)
d)

1882
None of these

Ans:a

1907
1914

b)
d)

1916
1911

Ans: a

2000
1998

b)
d)

1984
2005

Ans:b

b)
d)

Aug 2000
Aug 2002

Ans:b

b)
d)

Aug 2000
Aug 2002

Ans:a

b)
d)

1984
1911

Ans:a

b)
d)

1000/Whichever is less of the B&C

Retail Post was introduced

a)
c)

189.

2nd Aug 2001

1st Apr 2001
Greeting Post was introduced

a)
c)

6th September 2000

1st Apr 2001

QMS was introduced in India

a)
c)

191.

Ans: a

Meghdoot Award in postal department was introduced

a)
c)

190

During 1937
None of these

The RMS service was started

a)
c)

187.

b)
d)

When did the VP system introduced

a)
c)

186.

During 1837
During 1737

When did the first Air Mail service started1911

a)
c)

185.

Ans:a

When was the first mail motor van brought in to service

a)
c)

184.

Aug 2002

When was the first automatic Telephone Exchange established in

a)
c)

183.

d)

When was sorting of letters in rail brought into operation

a)
c)

182.

1st Apr 2001

1975
1996

Compensation of speed post is

a)
c)

500/The double rate of speed post charge

Ans: d
192.

Proof of delivery of speed post is Rs

a)
c)

193.

Rs 5 per page A4 size

Rs 10 per page A4 size

Ans:a

Ans: c

Dimension of
boxes (in
mm)
250*50*300
250*100*300
300*250*200

Weight
(in Kg.)

Tariff
(in Rs.)

0 to 1
Above 1 to 2.5
Above 2.5 to 5

125
200
400

Authorized monitory limitation

Anti money laundering

b)
d)

Advance Mail Line

None of these
Ans:c

Order stamp and the unpaid stamps should be taken

c)
d)

In a piece of paper which in turn should be kept in Guard file

in the same book of postmarks in which impressions of all the stamps and
seals are taken
In a separate book of post marks to be kept in the personal custody of the
postmaster
In the book of postmarks maintained by the delivery assistant
Ans:c(103)

Mail bag is
a)
c)

200.

Two
Four

AML means

a)
b)

199.

b)
d)

Flat rate parcel rates

a)
c)
198.

Rs 6 per page A4 size

Free
Ans:c

The Value of insurance not exceeding Rs 200/- is Rs 10

The value above Rs 200/- for every additional Rs 100 is 6/Both the above
None of the above

Flat Rate
Parcel Boxes
size
Small - S
Medium - M
Large - L
197.

b)
d)

Ans:c

Mark the correct option relating to Insurance fee is

a)
b)
c)
d)

196.

5/Free

ITC Card den is

a)
Three
c)
Five
( 100/-, 200/-, 500/-, issued by BSNL)

195.

b)
d)

The rate of ePost is

a)
c)

194.

3/10/-

A due bag
An unusual bag

b)
d)

Not a due bag

None of these

Unpaid letters which are posted open or insecurely closed

a)
b)

Should be sent to RLO

Should be returned to the sender duly enclosed in a service cover

Ans:a(28)

c)
d)

Should be securely closed and forwarded to its destination in a service cover

Should be securely closed and forwarded to its destination.
Ans:d(111)

201. If a customer booking speed article for Rs 50,000/ to 1,00,000/ in a month

then what is the rate of discount applicable for the speed booking ?
a)
c)

5%
4%

b)
d)

3%
None of these

Ans:a

202. What is the main criteria to consider a customer as Bulk customer in

speednet ?
a)
b)
c)
d)

Anyone who provides Rs.10,000 worth of Speed Post business in a month

Anyone who provides Rs 5000 worth of Speed post business in a month
Anyone who provides 5000 article in a month
None of these
Ans:a
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203. Who is the designated authority to enter into agreement on behalf of the
Department for providing BNPL facility for Speed Post service at Head Post Office ?
a)
c)

Head of the Circle

DG Post

b)
d)

Divisional head
None of these

Ans:b

(Prepared by AB Kantharaja, Mobile 08969822340, http://abkantharaja.blogspot.in)

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