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Welcome to SmartBar
SmartBar is a Beverage metering control system. SmartBar measures dispensed alcohol in real
time.SmartBar compares beverage usage with POS transactions to highlight where and when
wastage and slippage is occurring. SmartBar measures draught beer, optics and poured spirits.
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SmartBar Ireland Copyright 2013 SmartBar.eu
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Table of Contents
User Guide Home
Table of
Contents Page
Basic Info
System
Requirements
License
Agreement
Change Log
Installation
Downloading
SmartBar
Installation
Instructions
Application Setup
Reports
Daily
Reports
Weekly
Reports
Master Configuration
Monthly
Reports
Device Configuration
Product Configuration
Premises Setup
Firmware Update
Adding Sales
Using Smart
Spout
Using Smart
Optic
Using Smart
Beerflo
Using Smart
Tag
Additional
Resources
F.A.Q
Manual Entry
POS Integration
Introduction
Getting Started
SmartBar at a
Glance
Supported
Features
Application Flow
Chart
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Product User
Guide
Welcome to SmartBar
SmartBar is a Beverage metering control system. SmartBar measures dispensed alcohol in real
time.SmartBar compares beverage usage with POS transactions to highlight where and when
wastage and slippage is occurring. SmartBar measures draught beer, optics and poured spirits.
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SmartBar Ireland Copyright 2013 SmartBar.eu
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System Requirements
Find out what you need to know about installing and running SmartBar applications. Minimum
system requirements for our software
Operating System: Genuine Windows XP (Service Pack 2 or Service Pack 3); Windows Vista
(Gold, Service Pack 1, or Service Pack 2); Windows 7, Windows 8
* For Windows XP, a PC with a CPU clock speed of 500 MHz or higher, and 1 GB RAM or
higher.
* For Windows 7 and above, a PC with a CPU clock speed of 1.0 GHz or higher, and 1 GB
RAM or higher.
* VGA display of 1024 x 800 or higher.
* 140 MB of available hard disk space.
* An Internet connection is required for installation and to download the latest updates and
online reporting.
Internet Browser:
Windows Internet Explorer 6.0 or later
Mozilla Firefox 2.0 or later.
Latest Adobe reader
Microsoft .Net Framework 2.0 and above
Ethernet Network
Important : It has been noted that certain variants of windows vista can cause problems, that
is why we recommend that windows vista should be avoided, but if used , disable UAC
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Permitted Use
You are permitted to use the Software and its documentation, without modification :
Indemnity
You agree to indemnify and hold harmless the authors of the Software and any contributors for
any direct, indirect, incidental, or consequential third-party claims, actions or suits, as well as
any related expenses, liabilities, damages, settlements or fees arising from your use or misuse
of the Software, or a violation of any terms of this license.
Disclaimer of Warranty
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF QUALITY, PERFORMANCE, NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
Limitations of Liability
YOU ASSUME ALL RISK ASSOCIATED WITH THE INSTALLATION AND USE OF THE SOFTWARE.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS OF THE SOFTWARE BE LIABLE
FOR CLAIMS, DAMAGES OR OTHER LIABILITY ARISING FROM, OUT OF, OR IN CONNECTION
WITH THE SOFTWARE. LICENSE HOLDERS ARE SOLELY RESPONSIBLE FOR DETERMINING THE
APPROPRIATENESS OF USE AND ASSUME ALL RISKS ASSOCIATED WITH ITS USE, INCLUDING
BUT NOT LIMITED TO THE RISKS OF PROGRAM ERRORS, DAMAGE TO EQUIPMENT, LOSS OF
DATA OR SOFTWARE PROGRAMS, OR UNAVAILABILITY OR INTERRUPTION OF OPERATIONS.
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Change Log
Version 6
Major Release Date:
SVN Revision: 4th November 2013
Version 3.2.6
Release Date: Minor Release (Update from application Only)
SVN Revision: 17th Febuary 2011
Libraries
Version 3 spout fix
System Updates
Version 3.2.4
Release Date: Minor Release (Update from application Only)
SVN Revision: 14th Febuary 2011
Libraries
Changed sum total on variance report
Added label column for live sales and comparion charts from metered products (Main
screen)
Removed watermarks in pdf reports (draught spirit etc )
Version 3.2.3
Release Date: Minor Release (Update from application Only)
SVN Revision: 7th Febuary 2011
Libraries
Sale Manual entry of half portions
Enabled deletion of pours
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Version 3.1.6
Release Date: Major Release
SVN Revision: 20th November 2010
Version 2.2.8
Release Date: November 1, 2009
Libraries
Added sms service
Added location report support
Database
Added system requirements upgrade
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Downloading SmartBar
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Installation Instructions
SmartBar software is installed in 2 steps:
Very Important: The logged in user must have full admin privilges for the install process to fully install the smartbar system. If you
are not sure if you have full admin privilges, ask your I.T. support person. Important Note 2 : The software is installed under one user
and not for all users, this software installer should only be run once on the target PC
1. Run The install Shield to the finish, please disable any antivirus before installing.
2. During install , please allow mysql, apache and smartbarservice to run if it blocked by your firewall or malware.
3. Depending on your security setup, your operating system might ask for a password to run a smartbar schedule, just enter your pc
password to allow this schedule to run.
4. Smartbar runs with a mysql database and apache server. Ports 3306 and port 24048 must not be used by any other software
5. After install reboot your pc
Step 1
In the browser type http://www.smartbar.eu ,Click on the download or type the direct link After selecting the download You will notice a
Internet Explorer popup regarding saving the download.
Step 2
Click on save as and select where on your PC you want to save the download too. Preferably save it it to your desktop.
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Step 3
Now that you have saved the install shield ,on your desktop, move your mouse over the icon and right click on the mouse and select
"Run as administrator" By selecting "Run as administrator" you will avoid most security and permission issues during the install.
Step 4
For alert dialogs during this installation, allow all Bonzi programs to proceed by selecting: Continue, Unblock, Yes, Allow or Permit.
Blocking an installation will likely cause it to fail. For best results leave your firewall software enabled.
Step 5
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Step 6
Here you can select full (default) trial or demo. The trial will last for 35 days and then ask for a license , the demo allow for 5 devices to
be added, and does not have weekly or monthly reports. It never requires a license.
Step 7
Step 8
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Note: The apache server runs on port 24048 and the mysql server runs on 3306, It is however not a good idea to have 2 or more
web servers or databases running on a PC that is not a viable server.
All software runs silently behind the firewall but it does connect to an outside database server at www.smartbar.eu for updates and
data
upload for our iphone app and internet reports, but the av can give false positives about these.
That's it!
If you're new to SmartBar, please read the Getting Started section of the User Guide to begin learning how to do your initial setup
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Registration
After installation of the software, when you first run the software please register the software and then add the licence code, this code can be got
from your distributor. The system will turn off after 10 days Type in your details and select your country, it is very important to add correct details
as this might later effect your reports if the data is incorrect. When your details have been entered correctly, click on the register button. At this
point your pc must be connected to the internet. Unless there is a valid connection too the internet the registration process can not be completed
and the licence code cannot be entered. For sites that have no internet access it is best to bring the site pc to the distributor to upload and licence
the software. After successful activation your software will be restarted.
Navigation
The smartbar system is controlled by a drop menu and a tab system on the top of the screen. Just click on the main text
buttons to open up each menu.
System Parameters
Navigation:
System Setup-> System Utilities ->General Settings After software install and reboot, click system setup and then System Utilities
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These parameters are very important to the successful implementation of your system, the three most important items are measurement and start
and finish time for your trading day.
Navigation:
System Setup-> System Utilities ->UI Settings
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Display Options
Create custom names for your main drink groups and sizes
Drink Consolidation & Flow-meter Ranges
These settings allow for some variance reports to report on or above these settings. The flow meter ranges will report 1 if calculations are between
these values. Usually these are left as default.
Password
Set the password to password protect this section.
Navigation:
System Setup-> System Utilities ->Epos Setup
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Very Important: YOU WILL REQUIRE AN ADDITIONAL LICENSE TO ENABLE LIVE EPOS READING PLEASE CONTACT US FOR SETUP DETAILS OF
EXTERNAL POS SYSTEMS
After the initial software is installed , the next step is to install your hardware
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SmartBar at a Glance
SmartBar is an Wireless Beverage Metering System
SmartBar is a product for business that sells beverages. Its main goal is to enable you to check
if your pours match your sales however we have come to acknowledge the power of datamining
and smartbar can show , statistics regarding high draught, bartender rates etc
SmartBar is Extensible
The system can be easily extended through the use of extra hardware
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SmartBar Features
Live Metering
Easy Reporting
Sms Enabled
iphone Enabled
Network Based
Extremely Light Weight
Full Featured database classes with support for several platforms.
Active Record Database Support
Security
Email Sending Class. Supports Attachments, HTML/Text email, multiple protocols (sendmail,
SMTP, and Mail) and more.
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1. The mysql databse serves as the front controller, initializing the base resources needed to
run Smartbar.
2. Product Data and Device data is sent to the controller
3. All wireless data is sent to the master which in turn is sent to the controller
4. Processed data is then sent from the controller to the database
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You will need to make some adjustments to your PC if you link directly by Ethernet cable.
Disable your wireless connection and enable your local connection. (Windows xp Only)
Link the special Ethernet cable supplied with the Master
Go to your local area connection General tab ( see figure below )
Double click on the Internet protocol TCP/IP setting and change as shown below
Below is a setup example for windows 7 , to access this go to start -> control panel -> Network and Internet -> network and sharing center -> change adaptor settings
Right click on the local area connection and then click on properties. Select internet protocol version 4. Enter the details as below, then click ok
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You can test your setup by entering in the ip address 192.168.1.121 in the setup section of the smartbar software. Select test , and then click on check master. If it goes green, you
have successfull connected to the master. The master id will have been returned. Click apply to finish.
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Master Setup
Each master comes with the following ip configuration:
Master ex- works Network setting
IP address: 192. 168. 1. 121
Subnet mask: 255. 255. 255. 0
Default gateway: 192. 168. 1. 1
However , for your master to connect correctly , you need to change the ip address on the master. You
can get a dhcp ip address from your router , if your router is setup for dhcp. This is done in the following
way:
Plug the master to your router via the supplied Ethernet cable; connect your PC to the router.
Push the "Select" button several times till you see LED1 and LED 4 blink green, then push "enter",
LED1 and LED4 will then turn green, if the master gets the IP, LED 1 will then turn red within a
second or two.
Now go to setup in the smartbar software , click on connection setup, now click on scan network
Click on scan, when it connects to a master , that tempory ip of that master will be shown
You will need to make some adjustments to your PC if you link directly by Ethernet cable.
Disable your wireless connection and enable your local connection. (Windows xp Only)
Link the special Ethernet cable supplied with the Master
Go to your local area connection General tab ( see figure below )
Double click on the Internet protocol TCP/IP setting and change as shown below
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When the temp ip is set , it must be set pemanmently on the master, open up a webpage and login to
the master with the temporary ip that was given, http://temp ip/ntbasic.shtml and then click save, this
will set your ip permanmently on the master
With this method there is no need to set a specific ip on your pc
You can test your setup by enetering in the ip address that was saved in the setup section of the
smartbar software. Select test , and then click on check master. If it goes green, you have successfull
connected to the master. The master id will have been returned. Click apply to finish.
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LED function
All the 4 LEDs are double color: Red and Green.
Normal mode:
Red
Green
Blink Red
Green
Led 1
Power
Led 2
RF Link
Led 3
PCLink
Led 4
Card Write
Card Read
Key mode:
In the key mode, the LED(s) blinking means waiting for ENTER key, if no key press within 3
seconds, master will return to normal mode. If the LED(s) is on, it means the master is in
corresponding mode.<br>
LEDs
Description
Led 1
Force the COM port(the one near the antenna) work in Skylink
protocol temporarily.
Led 2
Led 3
Led 4
Led 1 & 2
Led 3 & 4
Led 2 & 3
Led 1 & 4
Respond to all devices RF data even the devices are not in the
master device list.
Use DHCP to obtain IP address etc from the router and set the IP
address temporarily , master will return to normal mode if
succeed. After master program version V1.1.758, master save
the IP address, Default gateway, Subnet mask and DNS .
Led 1 2 3 4
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Master Setup
Each master unit comes with a default ip address 192.168.1.121, this needs to be changed if
your network has a different address range or you have multiple master units in your network
topology. If your router has an ip address range of 192.168.1 then plug your master into the
router/network then continue to step 2.
If it is not the same , plug master into your dhcp enabled router,push the "Select" button
several times till you see LED1 and LED 4 blink green, then push "enter", the LED1 and LED4 is
turn green, if the master gets the IP, LED 1 will be red.
Now that the master has a temporary ip address, you can check what ip it was given by using
the "SCAN NETWORK" button under the connection setup menu
This temporary ip must first be changed permanmently . Now in your web browser, type in
http://$TEMPRARYIP log in with username admin and password admin. Now click on the menu,
system and then network+ and then basic settings. Type in your ip address that you want to
change too, click save and then reset. The ip address of the master is then reset.
Note 1: It is very important that Each master box must have a unique ip address putting
similar ip address on the same network can cause your network to crash. Please do not change
anything else in this web portal as it could lead to loss of pour data.
Note 2: You can directly connect to the master from your pc with the network cable , just
change the ip address on your PC to 192.168.1.20 or something similar to directly connect to
the master which has a default ip of 192.168.1.121
Note 3: For some reason you have forgotten the ip address of the master or it has changed,
plug the master into the hub, set your pc on dhcp and connect that to the hub also , now press
the select button on the master and hold it while you reset the master. the 4 leds will start
flashing, now the master has recieved an ip address from the router , click on the scan
computer to find which ip it is. Now you can login to the master through the a web page and
change the ip manually or click on program master to set that ip permanmently. This needs to
be changed as the master will lose the ip address that it acquired from the router when it is
reset.
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Device Setup
Important Note 1 It is important that the device is in range of the master device that you are trying to connect too.
Important Note 2 It is very important that after you enter a device or devices into the system , you run the master config
routine to add that device to the appropriate master.
Add Device
Click on the setup menu on the left of the screen and then Device set Up. Now click on add device button. The system
defaults to the skyflo device , At this stage you can either use the "Get Device ID" or else enter the device id manually. Select
the device that you want to enter,Now select the ip address of the master device that you want this device associated with.
Click on the "Get Device ID" button and then click on the bottle presence button.
Try this several times until you see the id number entered.
Now enter the label ID that is laser etched on the device.
Click on the save button.
Your device is now entered into the database.
You will notice the device in the device list .
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Liquid Sensitivity/Detect
When use the spout for different products, the liquid sensitivity will be different because of the alcohol proportion, sugar
proportion, temperature etc. Settings need to be changed to correctly detect liquid and bottle empty. To give every product a
right sensitivity level is very difficult because it will change along with the temperature etc. If this level is not correct, when
incline the bottle, the spout cannot detect liquid , will show bottle empty message and will not start a pour even there is liquid.
On the other hand, when the bottle is empty, some liquid is on the surface, the spout cannot detect bottle empty and will count
more than it truly dispense out.
Normal Mode
Autorate is disabled, use liquid detect and flow rate to adjust for the correct sensitivity
Autorate Mode
When there is power on or a bottle on action, the autorate will be set to the default setting (30, this is automatically set when
auto rate is enabled). So when the first pour is made it will always use the default. During a pour, the spout will calculate the
Liquid level according to the actual data, the spout will calculate a new level for next detection, and memorizes it.
The main advantage of the auto detect mode is that there is no need to change the liquid detect at all.
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Note, 1,mend mode is only for fixed size, not for free pour.
The system shows every device that has been added to the system. Any new devices added do not have any product or location
information. Click on the edit button to edit that device. Each column marked green indicates that the system has a record of
the device configuration Initially the system will not know the configuration of the device so you must click on the "Get Config"
button .
This feature is only supported for smartspout device You will notice the test looping, click on the bottle presence button on your device, if a
successful connection all the configuration settings will be populated. Now the system has the device configuration, change the settings and click
on the program device button, Press the bottle presence, the device if connected successfully will be reconfigured.
Now click on the edit button associated with the new device that is just added.
Now select the product ,location and device label. The device label is the laser etched one .
Click apply .
The beerflo reports all pours than run through the meter , it reports these as raw pulses. So you must represent how many
pulses your default size drink is for the product. that you just associated the device too.
From the product setup page , find this product and type in the number of pulses in the main measure(pulses) entry) that
you deem is what your default size is . It may take a few attempts to dial it in.
During product setup , when creating a draft product it defaults to 300 pulses.
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Product Setup
Add Product
To add a product, click setup and then product setup, Now click on add product. Select category and then
group, if your system does not import epos sales then you must type the product names manually otherwise
select the plus from the list provided. Also type in the cost and retail price for this product, The system will
not leave these set to zero, you must enter a approximate value if you are not sure the exact prices, these
can be changed at any time . From the image below, green signifies that it is a product that has ingredients,
yellow signifies that it is linked to a main product.
Step 1
Click on the add Product Button , fill in the category , group product name,(PLU) and retail cost click apply when
finished. Pos interfacing will check by product name or plu, but it is less likely for successful linkage if you enter
the correct plu
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Step 2
Click on the edit button associated with product that you just created.
Add Ingredients
This system reports on variance of what is poured however there is occasions when the product is in a mixture or
cocktail of ingredients. To support this the system is enabled to allow for one to add recipes.
Draft Example:
In the example below, a product was entered into the system, (Macs Black Jug) , it is a draft beer and there is
3.53 Macs Black Big in this Jug. So now when we read in a pos sale and see that it is a Macs Black Jug we
convert it into 3.53 Macs Black Big and thus negate the 3.53 Macs Black Big poured to make the jug.
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Important : It is important to note that if your epos has a database integration with smartbar you can simply
add products from "Add product live" button. We do this so as we can exactly match products on both
systems.
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Location Setup
Steps:
Click on Location setup in setup section
Enter in the location name and click apply
Steps:
Click on Location setup in setup section, select Pos Tills
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Enter in the station number and then select the location name
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Firmware Setup
Very Important Never upgrade firmware unless instructed to do so by smartbar or your dealer, upgrading firmware can
corrupt your device and system if done so incorrectly and break warranty. (You have been warned!!!)
Spout/Beerflo/Optic Upgrade
Select device type (defaulted to spout)
Select master from master list that the device is originally connected too.
Click on Get device ID.
According to type of upgrade , browse for either eeprom or flash file on your pc (these files are not pre installed and
must be got from smartbar )
Click on program
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Pos Integration
This facility allows for the automated reading of sales. There are two basic methods for the automatic loading of sales into the
smartbar software system
Formated text file:
Important Note 1 Please contact us at info@smartbar.eu for this procedural manual
This basic process allow for the generation of a text file submitted by the P.O.S vendor to a pre deteremined location. If the file is
formatted correctly , smartbar will load this file every few minutes and load the data to our database. The location to where the
file should be upload is setup in system parameters
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Daily Reports
This chapter introduces you to basic report concepts and terminology. The system provides standard reports developed to
meet the needs of most operations. These reports are designed to be easy to use and understand. However, no standard
report, no matter how carefully designed, can provide all the detailed information you may want. So the standard reports also
include features that allow you to make simple customizations without developing customized reports.
For example, You can assign major groups, family groups, and menu item groups to categories, to specify the grouping and
subtotals that are printed on reports. You can define a fiscal period type to calculate date ranges for reports. These and other
features can help you get the information you need using standard reports.This manual will describe the standard reports as
they are developed and shipped.
Report Options
When you have selected the report tab you wish to generate, daily ,weekly,month or dashboard. The system will automatically
generate all 4 upon launch. Different reports require different range information. You can see the possible options for each range
by clicking the icon beside each report.
Dates
Many reports allow you to specify a date range for the report. You can select one of the preset ranges by clicking the
appropriate button, or you can specify a From date by typing it in the From box, or by clicking the Pop-up Calendar button.
When you select a date by clicking it, the window closes and the date is entered in the range field.
Preview or Print
When you have made the necessary range selections, you can choose to either preview or print the report by clicking the
appropriate button at the bottom top of the window.If you select print, the report will be printed on the printer designated as
your default printer in the Control Panel. You can then go on to select a different range for the same report, or you can select
previous to choose a different report. If you select preview, the report displays on your screen in the Report Viewer. You can
make the report larger or smaller on the screen by clicking the Zoom button. You can also print the report from the Report
Viewer. If you click the Print button, the report will be printed on the printer designated as your default printer in the Control
Panel.
The daily section has the following reports:
Daily Report
Live Reading
Variance Report
Comparison Report
Battery report
Splash report
Device Report
Manual Sales Entry
Activity Report
Pour Report
Daily Reports
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Live Reading
Live reading provide quick data collection. As soon as this data is received from the master, it is displayed in the relevant page.
Live reading in smartbar can be utilized for multiple reasons including:
Demonstration.
Debugging.
Field Device testing
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Variance Report
In addition to tracking pours , the software also provides comprehensive cost and retail reporting capabilities. Variance reports
are designed to provide you with information about variance , cost and retail and an analysis of costs and net sales percentages
for a particular job category or department.
Comparison Report
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Line Cleaning To edit the pours that were for cleaning, go to daily/Quick Screen Edit / select your date and click on get report.
The products will be listed , click on the edit button that is associated with your product. A screen will appear with a list of pours
for that product in chronological order, on the top left of that screen you will see process it is defaulted to dispensed, select line
cleaning and then click on change button for each pour that you believe is for cleaning, when changed they will have a purple
color on the line.
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Weekly Reports
The weekly section has the following reports:
Weekly Dashboard
Weekly Trend Report
Weekly Variance Report
Weekly Dashboard
The variance report shows the variance per product for the chosen week.
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Comparison Report
The Comparison report will present a list of all items both poured and sold for the date selected
listed and ordered by time.
Selections
Type
Products
Groups
Locations
All epos sales are shown in green.
Important : Lines can be edited from the quick matrix section
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Unpack the box and check contents as per the packing list. For security reasons the Spout is
deactivated with access to Cleaning Mode (Spout open) during transportation. Touch the sensitive
button with your finger and you will see the top 2 LEDs light blue. To activate the Spout take the
Washing Key, push the button Air Valve until you see Close light green, then within 4 seconds you
must put it on the top of the Spout with contact to the metal part. You will hear the motor run
once. The Spout then closes and is activated. Take the Spout and insert the air valve tube Take a
bottle ensuring it contains liquid. Insert the Spout fully onto the bottle to make bottle presence
sensor activate. You should hear the motor run once, The Spout opens & closes and air is released
from the bottle. Incline the bottle quickly but smoothly to at least a 160 degree angle and pour.
Technical Comments
The smartbar Spout is currently designed to transmit pour data to the Master immediately, and if
it gets no response, to continue sending after 2/4/8/16/30/60/120/240/480 seconds, then attempt
to transmit every 8 minutes until it succeeds. The Spout synchronises with the Master Unit once
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every hour to check connection, whether the Spout is pouring or at rest. If the Spout is unable to
transmit the data immediately it is able to store more than 50 pours. If you depress the Washing
Key button and no LED blinks it needs charging. Plug the Washing Key to the power supply and
the "open" light will turn red. This signifies normal charging progress. When the Washing Key
battery is full the Washing Key "open" light turns green. Recharge can be done in two hours
During charging
When the key is placed on a Spout the key will detect how much power is present. It continues to
detect every 1 to 3 minutes during the charging process. (When key is detecting spout the Power
Out or Spout LED blinks green once.)
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Charging Complete
Once the Charging Key detects that the Spout has enough power (more than 90%) the Key Power
Out LED will turn green, and will then stop charging.
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1. Will switching off the Master Unit save the battery in the smartbar Spout?
Not really, once all pour data has been transmitted from the smartbar Spout the Master only
contacts it once an hour.
2. What about pouring more viscous liquids?
The pour rate can be adjusted when configuring the Spout with our smartbar program. We
suggest that you may wish to keep the Spout reserved for this product once it is configured to
save modifying it every time.
3. Why is my Charging Key not working?
Ensure the Key is fully charged before placing it on the Spout. Then move it around to ensure
good contact.
4. The Spout refuses to pour?
It will not pour if it cannot sense liquid. For high alcohol drinks the Spout should be configured to
a higher sensitive setting.
5 After unpack smartbar Spout, I insert it on a bottle with whisky, why it starts free
pours without stopping? When I want to change size by touch the button, I see middle 2
LEDs turns on and turns off.
A: smartbar is in washing mode. Take a washing key to close the Spout while the bottle presence
sensor is not depressed.
6 When I pour a drink with pre-measured size, I see smartbar 4 LEDs blink in blue and
flash off from bottom to top but no liquid comes out of the bottle while the bottle is full
of liquor, if I keep the bottle inclined they repeat 2 times then flash off completely.
A: smartbar liquid sensor does not detect the liquid. Please configure Spout via a Washing Key and
change the Liquid Detect.
7 After I pour a drink and I see smartbar Spout top and bottom LED blinks blue twice.
What does it stand for?
A: Master does not respond to Spout, pour data was not sent successfully to Master Unit. It will
continue trying to send.
8 If the pour data was not sent successfully to Master, will we lose the data?
A: The smartbar Spout is currently designed to transmit pour data to the Master immediately, and
if it gets no response, to continue sending after 2/4/8/16/30/60/120/240/480 seconds, attempting
to transmit until it succeeds. The Spout synchronizes with the Master Unit once every hour to
check connection, whether the Spout is pouring or at rest.If the Spout is unable to transmit the
data immediately it is able to store more than 50 events (pour data/bottle on or off info/washing
on or off into).
9 How do I know if Master responds to smartbar spout?
A: Master LED 2 will blink red once after it receives data from spout.
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