Schiphol Airport

Charges and Conditions

1 November 2011

31 May 2011

Contents
Contents

....................................................................................................................................... 2

Schiphol Airport Charges and Conditions ........................................................................................ 4

Article 1
Definitions.................................................................................................................... 4
Article 2
Landing and take-off .................................................................................................. 5
Article 3
Landing and take-off charges.................................................................................... 5
Article 4
Noise categories .......................................................................................................... 6
Article 5
Passengers .................................................................................................................... 7
Article 6
Passenger charges ....................................................................................................... 7
Article 7
Unforeseen circumstances .......................................................................................... 7
Article 8
Aircraft parking ........................................................................................................... 7
Article 9
Aircraft parking charges............................................................................................. 8
Article 10 Service........................................................................................................................... 8
Article 11 Payment obligations ................................................................................................... 8
Article 12 Applicable law and settlement of disputes.............................................................. 8
Article 13 Provision of fleet and loading data .......................................................................... 8
Article 14 Obligations................................................................................................................. 10
Article 15 Surcharge Regulation Concerning the Use of Chapter 2 Aircraft........................ 10
Article 16 Turnover Tax .............................................................................................................. 10
Article 17 Notice charges and conditions................................................................................. 11
Article 18 Compliance with charges and conditions............................................................... 11
Article 19 Incentives.................................................................................................................... 11
Article 20 Appendices................................................................................................................. 11
Article 21 Effective Date ............................................................................................................ 11

Appendix I

Airport Charges (in euros)....................................................................................... 12

Appendix II

Conservative Classification of Noise Categories ................................................. 13

Appendix III

Airline Reward Programme..................................................................................... 14

Appendix IV

Freighter Reward Programme ................................................................................ 19

Bijlage V

Cargo Sustainability Incentive Programme.......................................................... 21

Levies and taxes at Amsterdam Airport Schiphol......................................................................... 23

PRM Levy .......................................................................................................................................... 24
Governmental Levies ...................................................................................................................... 25
General Information ....................................................................................................................... 26

N.V. Luchthaven Schiphol

Amsterdam Airport Schiphol

Schiphol Airport Charges and Conditions

N.V. Luchthaven Schiphol, operator of the designated airport Schiphol;
in regard to article 8.25d, of the Aviation Act;
AMMENDS:
charges and conditions for activities of the airport operator for the use of the designated airport
Schiphol by airlines, as well as a natural or legal person other than the airline that operates flights

This text is a translation of the original Dutch document. In the event of a difference of understanding,
the Dutch text will prevail.

Schiphol Airport Charges and Conditions

Article 1

Definitions

It is understood to mean:
a. Schiphol Airport

The designated airport Schiphol as mentioned in chapter 8 of the

Aviation Act .

b. The Company

The operator of the designated airport, Amsterdam Airport Schiphol.

c. 24-hour period

A period of 24 hours, starting from the time of landing of an aircraft at

Schiphol Airport.

d. Aircraft

Any power driven, heavier than air aircraft.

e. Weight

The maximum certified take off weight, i.e. the maximum permissible
total weight with which the aircraft is authorised to take off under the
most favourable conditions in accordance with the Certificate of
Airworthiness (MTOW).

f. Certificate of Airworthiness

The valid Certificate of Airworthiness issued by the competent

authorities for the aircraft, or the certificate of equivalence issued by
the competent authorities under an international convention. For the
purposes of this document, the Certificate of Airworthiness shall also be
understood to mean the limitation of use (such as the maximum
permissible total weight) relating to the aircraft under the said
certificate laid down in the Flight Manual approved by the competent
authorities.

g. Point-to-point Flight

A flight whereby the aircraft lands at an airport other than the one
from which it has taken off.

h. Cargo Flight

A cargo flight is a point to point flight operating with the sole purpose
of transporting air cargo and/or mail, in the sense that cargo is loaded
and/or unloaded at Schiphol Airport.

i. Local Flight

A flight after which the aircraft lands at the same airport as the one
from which it has taken off, without having carried out an intermediate
landing at another airport. In this connection overshoots shall also be
regarded as local flights. However, helicopter flights whereby
passengers or other loads are delivered without a landing being made
shall be regarded as point-to-point flights.

j. Instruction Flight

A local flight carried out under the supervision of an instructor for the
purpose of acquiring flying skills.

k. Connected Handling

The aircraft is parked at an aircraft stand at the gate and passengers use
a passenger bridge to cover the distance between the aircraft and the
terminal (and vice versa).

l. Disconnected Handling

The aircraft is parked at an aircraft stand at the gate or at a remote

stand and passengers cover the distance between the aircraft and the
terminal (and vice versa) by bus or on foot. The handling of all cargo
flights is considered as disconnected handling.

m. Aircraft Parking

Parking an aircraft in the open air at a location owned by and situated

at Schiphol Airport.

n. Owner

The owner, holder, and user of an aircraft, or their respective

authorised representatives.

o. Passenger

Occupant of an aircraft, not belonging to the aircrafts crew and coflying dead-heading crew.

p. Crew

Anybody on board of the aircraft carrying out activities which are of

direct importance for the operation of the aircraft or carrying out
activities on behalf of the passengers or the load.

q. Transit Passenger

A passenger arriving at the airport on a through flight and

subsequently leaving the airport on the same aircraft or on a
replacement aircraft, used following a breakdown of the former,
without having left the customs area.

r. Transfer Passenger

A passenger arriving at and departing from the airport on a different

aircraft or on the same aircraft under a different flight number, whose
main purpose for using the airport is to effect a transfer (origin
destination) without leaving the customs area for a period exceeding 24
hours.

s. State aircraft

State owned aircraft used in military, customs and police services.

t. Cargo

Freight, transported under Airway Bill, which is loaded or unloaded at

the airport, including express cargo en military mail and excluding mail
and trucked cargo.

u. Mail

Mail which is loaded or unloaded at the airport, excluding military mail.

Article 2

Landing and take-off

Section 1

For aircraft landing at and taking off from the airport, a landing and take off charge is
payable to the Company, the amount of which is determined by the following factors:
I the aircrafts weight (to be hereinafter referred to as the charge according to weight)
II the noise certification of the aircraft (to be hereinafter referred to as the charge
according to noise)
III the point in time of arrival at and departure from the airport (to be hereinafter referred
to as the charge according to point in time)

Section 2

To calculate the charge as referred to in Section 1, Sub I, II, and III of this article, a
distinction is made between point to point flights, cargo flights and local and instruction
flights.

Section 3

To calculate the charge as referred to in Section 1, Sub I, II, III of this article a distinction is
made between connected and disconnected handling.

Article 3

Landing and take-off charges

Section 1

The basic compensation is applicable for a landing or a take-off by an aircraft defined in

noise category B (see Article 4) between 6:00am and 11:00pm local time. This basic
compensation serves as a starting point for determining the charge according to noise and
point in time, as described in Section 2 of this article.
In the event of a point-to-point flight with connected handling the basic compensation for
a landing or take-off is calculated according to aircraft weight:
a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 95.20
b. for aircraft weighing more than 20,000 kg, the charge is 4.76 per 1,000 kg (or part
thereof)
In the event of a point-to-point flight with disconnected handling the basic compensation
for a landing or take-off is calculated according to aircraft weight:
a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 76.20

b. for aircraft weighing more than 20,000 kg, the charge is 3.81 per 1,000 kg (or part
thereof)
In the event of a cargo flight the basic compensation for a landing or take-off is calculated
according to the aircraft weight:
a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 49.60
b. for aircraft weighing more than 20,000 kg, the charge is 2.48 per 1,000 kg (or part
thereof)
In the event of a local or instruction flight with connected handling the basic compensation
for a landing or take-off is calculated according to the aircraft weight:
a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 57.20
b. for aircraft weighing more than 20,000 kg, the charge is 2.86 per 1,000 kg (or part
thereof)
In the event of a local or instruction flight with disconnected handling the basic
compensation for a landing or take-off is calculated according to the aircraft weight:
a. for aircraft not weighing more than 20,000 kg MTOW, the charge is 45.60
b. for aircraft weighing more than 20,000 kg, the charge is 2.28 per 1,000 kg (or part
thereof)
Section 2

Over and above the basic compensation, there are surcharges or discounts, which apply
according to noise and point in time. These are outlined as follows:
I Charges according to noise (see Article 4):
- noise category MCC3 (Marginally Compliant Chapter 3): basic compensation
increased by 60% for each landing or take-off
- noise category A: basic compensation increased by 40% for each landing or take-off
- noise category B: basic compensation applies for each landing or take-off
- noise category C: basic compensation reduced by 20% for each landing or take-off
II Charges according to point in time:
For take-offs between 11:00pm and 6:00am local time all charges as mentioned above will
be increased by 50%. For landings between 11:00pm and 6:00am local time all charges as
mentioned above will be increased by 27%.
For landings and take-offs between 11:00pm and 6:00am local time with aircraft in category
MCC3, all charges as mentioned above (in section 2, I and II) will be increased by an extra
50%.
Al the amounts are rounded off to cents. See attachment I for an overview of the charges.

Article 4

Noise categories

Section 1

The charge applicable according to the amount of noise generated, is related to the extent
to which individual aircraft engage available capacity within Schiphol's noise contours. The
basis is the noise production in EPNdB values per aircraft, according to the certification as
acknowledged and accepted by ICAO. The EPNdB must be defined within the Chapter 3
certified aircraft category. The EPNdB is calculated by subtracting the sum of the three
Chapter 3 limit values (in accordance with ICAO document ANNEX 16, Volume 1) by the sum
of the three EPNdB noise certification values. The following noise categories have been
defined:
-

noise category MCC3:

noise category A:
noise category B:
noise category C:

0 EPNdB > -5
-5 EPNdB > -9
-9 EPNdB > -18
EPNdB -18

(Marginally Compliant Chapter 3)

(relatively noisy aircraft);
(average noise producing aircraft);
(relatively-low-noise aircraft).

Amsterdam Airport Schiphol establishes the noise categories, in accordance with article 17.
Section 2

For aircraft, which are not Chapter 3 certified, the following is applicable:
- Chapter 2 aircraft:
noise category MCC3
- all helicopters
noise category B
- all aircraft < 6 tonnes MTOW and

all (turbo)prop aircraft 9 tonnes MTOW.

noise category C

For the surcharge regulation regarding Chapter 2 aircraft see Article 15.
Section 3

If the noise certification values of an aircraft are not available for Amsterdam Airport
Schiphol the charges according to noise will be based on the most unfavourable
configuration of that aircraft type (see Attachment II for an overview per aircraft type).

Article 5

Passengers

Section 1

In the event of passenger transportation, passenger related charges are payable, namely
the Passenger Service Charge and the Security Service Charge, the amount of which is
determined by the number of passengers on board the aircraft upon departure from the
airport (to be hereinafter referred to as the charges for passengers).

Section 2

To calculate the charges as referred to in Section 1 a distinction is made between departing

local passengers and departing transfer passengers.

Section 3

The charges for passengers as referred to in Section 1 are not payable for:
a. transit passengers;
b. passengers under two years of age;
c. passengers on state aircraft.

Section 4

The charges for passengers are payable by the owner of the aircraft.

Section 5

To calculate the charges for passengers, the owner of the aircraft, or the person acting on
his/her behalf, should provide the Company with a written statement for each flight,
showing the number of passengers on board the aircraft upon departure. This statement
should be submitted in a manner that is verifiable by the Company. The number of transfer
passengers and the number of passengers as referred to in Section 3, subdivided into
categories a and b are required to be stated. In case of non compliance, calculation of the
charge will be made in accordance with seating capacity of the relevant aircraft type on an
all economy basis.

Article 6

Passenger charges

The charges for passengers as referred to in Article 5, Section 1, are as follows:

a.
the Passenger Service Charge: 14.52 per departing local passenger and 6.10 per
departing transfer passenger
b.
the Security Service Charge: 12.68 per departing local passenger and 7.10 per departing
transfer passenger

Article 7

Unforeseen circumstances

Section 1

If, after having taken off from the airport, an aircraft returns without having landed at
another airport - due to bad weather conditions, engine trouble, or any other unforeseen
causes - the charges listed in Article 2 and Article 5 will not be levied.

Section 2

Furthermore, Schiphol Airport has the discretion to waive the charges as listed in Article 2
and Article 5 in case of, in its opinion, other unforeseen circumstances than mentioned in
section 1 of this article.

Article 8

Aircraft parking

For parking an aircraft in designated general use areas of the airport, a parking charge per 24 hour
period or part thereof will be due in accordance with the provisions laid down in Article 9.

Article 9

Aircraft parking charges

Section 1

Except for the provisions laid down in Section 2, a parking fee of 1.67 per 1,000 kilograms
of weight (MTOW) is payable for parking each 24 hours or part thereof.

Section 2

No charge is due if parking takes place for a period of less than six hours and fifteen
minutes. A parking period is defined as the total time the aircraft stays at the airport, less
the period of time the aircraft is positioned at an aircraft stand not controlled by the
Company, minus six hours and fifteen minutes.

Article 10

Service

The rates listed in Articles 3, 6, and 9 do not include the costs for any assistance rendered during the
parking procedure (including anchorage) or during departure of the aircraft. The way in which the
service referred to above is provided will be determined by the Company as will the fees payable for
these services.

Article 11

Payment obligations

Section 1

The owner of the aircraft, the holder and the user thereof, and the person acting as an
authorised representative of the owner, the holder or user thereof, are responsible for
payment of the charges referred to in Articles 2, 5, 8 and 10, subject to the provisions of
Article 14.

Section 2

All rates listed are exclusive of any taxes or levies payable thereon.

Article 12

Applicable law and settlement of disputes

Section 1

All rights, obligations and disputes arising under the present Schiphol Airport Charges and
Conditions and appendices are exclusively subject to the provisions of Dutch law.

Section 2

Within a period legally defined, users can submit a request to the Board of the Netherlands
Competition Authority, in order to determine whether the charges and conditions are
contrary to the rules laid down by or pursuant to the law (please refer to Aviation Act
article 8.25f and AAS Operation Decree article 6).

Section 3

Any other disputes will be submitted only to the judgement of the authorised Court in the
District of Haarlem, the Netherlands.

Article 13

Provision of fleet and loading data

Section 1
Provision of Aircraft Fleet Data
The natural or legal person owning or holding a civil aviation aircraft and having disposal thereof for the
purpose of participating in air traffic, under own responsibility, owner, is required to provide a full
statement of the aircraft, containing the following specifications:
1.
Manufacturer, type and model
2.
Serial number of the aircraft
3.
Nationality and registration marks (aircraft registration)
4.
MTOW (in kilos)
5.
Configuration
6.
Noise certification values (EPNdB Fly-over, Lateral, Approach)
7.
Motortype
Also, a statement of the aircraft which should be regarded as state aircraft should be provided. This
statement has to be provided to the Airport Administration prior to the (first) flight with the specific
aircraft. Only aircraft owned by the state qualify as state aircraft. Furthermore, the natural or legal

person owning or holding the aircraft should state in writing that the aircraft is only used as a state
aircraft.
Validity
To demonstrate the validity of the MTOW and the noise certification values, copies of the relevant pages
from the approved Airplane Flight Manual should accompany this specification. From the approved
Airplane Flight Manual both the pages with limitations showing the MTOW (Limitations) and the section
describing the aircraft and the engines installed and noise certification values (Appendices and
supplements external noise), as well as the page with the list of valid pages (List of Valid Pages) with
date and serial number(s), have to be provided. To demonstrate the validity of the noise certification
values a copy of the official noise certificate can be provided as well.
In addition, the owner is required to report all changes occurring in its fleet and/or changes in an
aircrafts/motor type configuration immediately and is required to present the copies of the approved
Airplane Flight Manual and/or official noise certificate as described above.
Conservative Values
Should the MTOW data of an aircraft that has landed at the airport not be available, the highest weight
of the aircraft type concerned will be charged. If noise certification values are not available, the noise
category will be based on the most unfavourable configuration of the aircraft type concerned (see
conservative classification of noise categories in Attachment II). If the MTOW is not certified, the charge
will be based on the Maximum Design Taxi Weight, or the Maximum Flight Weight with Flaps in Take
off Position. In the event of non compliance with the above conditions, credit invoices of differences
arising from the application of the conservative values cannot be made.
Section 2

Provision of Loading Data

Data to be provided
For each calendar day the airline company is required to provide a specification of all aircraft departing
from and arriving at the airport on that day and to provide the number of passengers and loading on
board of these aircraft. Loading relates to baggage, cargo and mail. Even in the event a handling agent
provides the load data, the airline will continue to be responsible for correct, complete and timely supply
of the data. The provision of data is required for all flights operating at the airport, also if there are no
passengers and/or cargo on board.
How to provide loading data
The information is required to be provided electronically. Electronic Data Interchange (EDI) in flight
reporting should be used.

Flight reporting refers to up-to-date reports of the loading of the arriving or departing aircraft
at Schiphol via SITA by means of Load Messages (LDM) and Passenger Transfer Messages (PTM).
In the event an airline company does not have a link to EDI in flightreporting, the information can be
provided electronically in an Excel file. This file should be provided in a specific format, so that the
information is suitable for automatic processing in CISS (Central Information System Schiphol). This Excel
format can be obtained from the Airport Administration. The loading data should be provided via EDI of
by email to the Airport Administration every day before 9.30am local time
(airportadministration@schiphol.nl; SITA: SPLLA7X).
Inspection
The passenger data should be based on the flight coupons and/or should no physical flight coupons have
been handed out to (some of) the passengers, on an 'ITKT' or comparable list for e-tickets.
The Company reserves the right to inspect the flight coupons and/or e-ticket list in order to verify the
completed forms. Consequently these coupons and/or e-ticket list should be available at the office of the
airline or handling company at Schiphol Centrum for at least 24 hours after departure of the aircraft. In
the event of an inspection, a 'load sheet' or comparable document, on which total passenger numbers
are mentioned, must be available together with an 'inbound' list or transfer passenger list, on which the
origin and ultimate destination of transfer passengers are stated. Alternatively, the total number of
passengers and the transfer passenger list may also be shown in the automated system of the airline. In
addition a list with ticket codes used by the Airline Company is required to be available.
Should the need arise, in consultation with the airline any discrepancies noted may be debited or
credited for a period of maximum 12 months prior to the date on which the discrepancy was established.
Any claims emanating from the discrepancies established between the load data provided and the
invoicing thereof must be submitted to Schiphol Group in writing together with the onus of proof.
Schiphol reserves the right to require an audit certificate in case structural discrepancies are found when
the load data which is provided is inspected. For the sake of clarity, please note that 'If-Seats-AvailablePassengers' and travel agents are not exempt from paying the passenger-related charges.

Article 14

Obligations

All charges referred to in article 2, 5, 8 and 10 should be paid in full to the Apron Office of the Company
with a credit card prior to departure of the aircraft.
The Company and the airline can agree on an alternative way of payment, like weekly pre-payments or a
weekly invoice with complementary guarantees in the form of a bank guarantee or deposit, for the
services provided by the Company to the airline.
The Company has the discretion to allow a certain credit limit to an airline, in a manner to be chosen by
the Company. In determining the credit limit, the company takes the credit worthiness and payment
behaviour of the airline into account. The maximum payment term is within three weeks from the date
on the invoice. When this term is exceeded, an interest charge of 1% on a monthly basis applies to the
amount of the invoice.
The Company can terminate a payment agreement unilaterally and restrict the credit limit when the
payment behaviour or credit worthiness of the airline gives reason to do so.
Claims
Claims on invoices should always be received within three weeks after the date of the invoice. Any
change in the invoice amount or postponement of payment is not permitted, nor is it permitted to
return the invoice without preliminary consultation.
Aircraft Leased Out
In case of an aircraft being leased out for a period exceeding six months, it is possible to send the invoice
to the lessee concerned on request of the owner/lessor. In order to receive the invoice, the lessee should
write in advance. Until then however, the owner/lessor is fully liable for all sums payable.
In the event the lessee of an aircraft would like to stand surety for one or more flights, the completed
form Guarantee per flight should be submitted to the Account Management department. This form is
available at the Account Management department.
Unforeseen Circumstances
In the event a flight as defined in Article 7 is levied, the relevant airline can request exemption of
payment in writing at the Account Management department within three weeks after date of invoice.

Article 15

Surcharge Regulation Concerning the Use of Chapter 2 Aircraft

Total Ban
As of 1 April 2002 a total ban on Chapter 2 operations is in force at Schiphol Airport. This ban is based on
European legislation.
Surcharge
If, in spite of the above ban, Chapter 2 aircraft land at Schiphol Airport an additional surcharge on the
landing charges will apply.
The basis for calculating the surcharge is as follows:
up to 100 tonnes MTOW 1,837.80 per landing
from 100 tonnes MTOW 2,756.70 per landing
Chapter 2 Aircraft
A Chapter 2 aircraft is defined as a civil subsonic aircraft, noise certified on the grounds of the standards
as referred to in Annex 16, volume 1, Chapter 2, to the ICAO convention (third edition, 1993). On first
request, the owner/operator of an aircraft should provide a copy of the noise certificate of the aircraft
operated at Schiphol Airport.

Article 16

Turnover Tax

Under Dutch Tax Legislation (Turnover Tax Act 1968), turnover tax is levied on all rates and amounts
stated, with the exception of governmental levies as mentioned in these explanatory notes. The current
turnover tax rate is levied on the landing and take-off charges, parking charges, Passenger Service
Charge and Security Service Charge.

10

Zero Rate
However if landing and take-off charges, parking charges, the Passenger Service Charge and the Security
Service Charge are charged to the airlines mentioned in 'J.P. Airlinefleets International' (annual edition
of Buchner & Co in Zurich), the zero rate of turnover tax will apply to these airlines. However, if an
airline does not operate (a part of) its aircraft fleet as public transport in international air traffic, the
current turnover tax rate will apply for those aircraft.

Article 17

Notice charges and conditions

Section 1

The airport gives notice of the charges and conditions before the time period to which the
charges and conditions relate. Further rules are laid down, by or pursuant to a general
administrative order, regarding the manner in which and date on which notice is to be
given. (AAS Operation Decree, article 3 and 4)

Section 2

The notice of the charges and conditions will be made by making the charges and
conditions available for inspection, in any case at the offices of the airport operator at the
airport, by announcing the determination of the charges and conditions in at least one
daily, weekly or national newspaper or in any other appropriate manner, so that the users
will be reached in the best possible way, and by sending the charges and conditions to users
on request at the addresses given by them.

Article 18

Compliance with charges and conditions

Costs incurred because of non compliance with any condition mentioned may be charged to the owner.

Article 19

Incentives

There are three incentive programmes applicable at Schiphol airport: the Airline Reward Programme
for passenger airlines, the Freighter Reward Programme and the Cargo Sustainability Incentive
Programme for cargo airlines. Please refer to appendix III, IV and V for the content of these
programmes.

Article 20

Appendices

The appendices I to V attached to this Schiphol Airport Charges and Conditions are an integral part of
Schiphol Airport Charges and Conditions. The following part Levies and taxes at Amsterdam Airport
Schiphol is just added for informative purposes for the users.

Article 21

Effective Date

These Schiphol Airport Charges and Condition are effective as of 1 November 2011.

N.V. Luchthaven Schiphol

The Board of Management
Date: 31 May 2011

11

Appendix I Airport Charges (in euros)

Landing and take-off
charges
(charge per 1.000 kg)
Point-to-point flight
Connected handling
Disconnected handling
Local/instruction flight
Connected handling
Disconnected handling
Cargo flight

Category MCC3
day
night
landing/
take-off
landing take-off

day
landing/
take-off

7.62
6.09

14.51
11.61

17.14
13.71

4.57
3.66
3.96

8.71
6.96
7.54

10.28
8.23
8.91

Category A
night
landing

take-off

day
landing/
take-off

6.66
5.33

8.46
6.77

10.00
8.00

4.00
3.20
3.47

5.08
4.06
4.40

6.00
4.80
5.20

Category B
night
landing

take-off

day
landing/
take-off

4.76
3.81

6.05
4.84

7.14
5.71

2.86
2.28
2.48

3.63
2.90
3.14

4.28
3.43
3.71

Category C
night
landing

take-off

3.81
3.05

4.84
3.87

5.71
4.57

2.28
1.83
1.98

2.90
2.32
2.51

3.43
2.74
2.97

Minimum charge based on an MTOW of 20 tonnes

Day:
Night:

06.00 23.00 hrs

23.00 06.00 hrs

Chapter 2 surcharge per landing:

Up to 100.000 kg:
1,837.80

Over 100.000 kg:

2,756.70

Passenger Charges
Passenger Service Charge
per departing local passenger
per departing transfer passenger
Security Service Charge
per departing local passenger
per departing transfer passenger

Parking Charge
per 1.000 kg per period of 24 hours

14.52
6.10
12.68
7.10

1.67

12

Appendix II Conservative Classification of Noise Categories

Noise category MCC3

Noise category A

(basic compensation +60%) (basic compensation +40%)

Noise category B

Noise category C

(basic compensation)

(basic compensation -20%)

Airbus A300

Airbus A310
Airbus A321

Airbus A319
Airbus A320
Airbus A330

Airbus 318
Airbus A340-200/300/500/600
Airbus A380

B707
B727
B737-100/200/400
B767-200/300
B747-100/200/300/SP

B737-300//500
B747-400

B737-600/700/800/900
B757-200/300
B767-400
B777-200/300er

B717

Antonov all types

BAC 1-11
DC-8
DC-9
DC-10
Ilyushin all types
Tupolev all types
Yak42

BAe types not mentioned

Fokker 27
Lockheed all types
MD-81/82/83/87/88
Tristar all types

ATR42
ATR72
BAe 146/AVRO RJ series
Bombardier CRJ700
Bombardier 900
Canadair CL600
Canadair RJ 700/900
Dash all types
Embraer 170/175/190/195
Fokker 50
Fokker 100
MD-11
Shorts 360

BAe ATP
BAe Jetstream
Bombardier Global Express
Canadair CL601/604
Canadair RJ 100/200
Dornier 328/JET/prop
Embraer EMB-120 (Brasilia)
Embraer 135/145
Fokker 70
MD-90
Saab all types

Gulfstream II/III
Hawker 700 (HS 125-700)

Cessna 650
Falcon 10/20/50

Cessna 500 other types

Falcon 200/900/2000/7x
Hawker 800 (BAe 125-800)
IAI other types
Learjet 31/35/36/45/55/60

Beech all types

Cessna 560 XL
Cessna 750
Dornier 228
Gulfstream IV/V
Hawker 750/800 XP
IAI Galaxy/Astra 1125/Astra
SPX
Piper 31 NA

All helicopters

Alle aircraft < 6 ton MTOW

All other aircraft not

mentioned in noise
categories MCC3, A, B of C

Alle (turbo-)props 9 ton

MTOW

13

Appendix III

Airline Reward Programme

Amsterdam Airport Schiphol has an Airline Reward Programme which rewards airlines starting new
destinations from Amsterdam. Besides new destinations, Amsterdam Airport Schiphol rewards increased
frequencies and capacity on existing long-haul routes. The programme makes a distinction between
short-haul and medium-haul services and long-haul services.
The Off-Peak Incentive Programme rewards additional traffic in off-peak hours at Amsterdam Airport
Schiphol. Airlines will be eligible for a reward when new flights are added in off-peak periods. This will
help the airport to utilise the airport infrastructure more efficiently resulting in lower workload unit
costs.

Short-haul and medium-haul services:

New destination for Amsterdam Airport Schiphol
Airline Reward Programme applies for 3 years from start of service
Airline to operate a minimum of 3 weekly flights for a period of at least 20 weeks in first year
Airline to operate year-round in second and third year
Long-haul services:
New flight at Amsterdam Airport Schiphol
Airline Reward Programme applies for 3 years from start of service in case of new destination
for Amsterdam Airport Schiphol or airline, and applies for 1 year from start of service in all
other cases
Airline to operate a minimum of 1 weekly flight for a period of at least 20 weeks in first year
Airline to operate year-round in second and third year (where Airline Reward Programme
applies for 3 years)
Seat capacity increases are also eligible for Airline Reward Programme
Additional start-up bonus based on aircraft seat capacity for airlines launching a new long-haul
destination for Amsterdam Airport Schiphol on a year-round basis
Off-peak
Airline to increase its total number of flights
Reward based on number of passengers on new flights in defined off-peak periods
Calculated on a season to season basis (summer compared to summer and winter compared to
winter)
Airline must have operated at least 80% of its new flights in the off-peak period (by flight
number)
Airline to operate a minimum of 1 weekly flight for a period of at least 20 weeks in first year

14

Summary

Reward per (additional) departing passenger

Year 1

Year 2

Year 3

9.00

6.75

4.50

9.00 plus start-up

6.75

4.50

6.75

4.50

6.75

2.25

Short-haul and medium-haul

New destination for Amsterdam Airport

Schiphol

Long-haul

New destination for Amsterdam Airport

Schiphol

bonus

New destination for airline

9.00

or

or

New flights added to airlines existing route

or

9.00 for all

additional passengers

Capacity increase to airlines existing route

9.00 for all

or

additional passengers

9.00 for all

New destination combined with an airlines

existing route

additional passengers
on the combined route

Off-peak

New flight departing during off-peak period

9.00

Please refer to article 8 for rewards per transfer passenger.

For more information:
Terms and conditions apply to the Airline Reward Programme. If you are interested in using the
programme or if you would like to receive the full details, please contact the Aviation Marketing
Department:
Amsterdam Airport Schiphol
Aviation Marketing Department
P.O. Box 7501
1117 ZG Schiphol Airport
The Netherlands
Tel: 00 31 20 601 3924
Fax: 0031 20 601 3454
E-mail: aviationmarketing@schiphol.nl
Website: www.schiphol.com/routedevelopment

15

Terms & Conditions of the Airline Reward Programme Amsterdam Airport Schiphol
1.

The programme makes a distinction between short and medium haul flights and long haul flights.

2.

The Airline Reward Programme only applies to regular scheduled passenger flights. Scheduled
charter operations are eligible if the schedules are publicly published and can be booked by
passengers directly other than via a tour operator.

3.

With regard to short-haul and medium-haul flights the following applies:

a. Every airline operating a minimum of 3 weekly flights to a new destination for Amsterdam
Airport Schiphol for a period of 20 weeks or longer will be eligible for the Airline Reward
Programme.
b. The new destination may be launched with fewer than 3 weekly flights, but must have on
average reached a minimum of 3 weekly flights in the period of 20 weeks or longer from
the start.
c. To qualify for the reward in the second and third year, the 3 weekly flights must be
operated year-round throughout the second and third year.
d. An airline proposing to launch a new short or medium-haul destination and wishes to be
eligible for the Airline Reward Programme may not have operated to that destination in
the previous twelve months.
e. The twelve month period does not apply in the case that an airline decides to operate a
route which another airline has (recently) ceased to operate.
f. Short & medium-haul flights include all flights to Europe, North Africa and the Levant.
g. The reward equals 9.00 per departing passenger carried in the first year after the launch
of the new destination.
h. For the second year of operation after the launch of the new destination, the reward
amounts to 6.75 per departing passenger.
i. For the third year of operation after the launch of the new destination, the reward
amounts to 4.50 per departing passenger.

4.

With regard to long-haul flights the following applies:

a. Every airline starting a minimum of 1 weekly flight on a new long-haul route for that
airline, or adding flights to its existing long-haul passenger route for a period of 20 weeks
or longer will be eligible for the Airline Reward Programme.
b. A new long-haul route is defined as a destination outside Europe, North Africa and the
Levant that has not been served on a non-stop basis from Amsterdam Airport Schiphol.
c. In the case an airline changes its route schedule; either by adding or altering a destination
served (in the case of a multi-stop operation), the Airline Reward Programme only applies
for the additional passengers carried on the combined route in the first year.
d. An airline which changes a seasonal service to a year-round operation will qualify for the
Airline Reward Programme for the extra passengers added, as of the moment the operation
can be considered as a year round operation.
e. The reward equals 9.00 per departing passenger carried in the first year after the start of
the new or additional flights.
f. For the second year of operation after the start of a new long-haul route, the reward
amounts to 6.75 per departing passenger.
g. For the third year of operation after the start of a new long-haul route, the reward
amounts to 4.50 per departing passenger.
h. Every airline adding new flights to its existing route or increasing seat capacity on an
existing long-haul route will be eligible for the Airline Reward Programme and will be
rewarded for the additional number of passengers in comparison to the previous year. This
only applies for the first full year of new flights or additional seat capacity by the airline.
i. A new long-haul destination for Amsterdam Airport Schiphol that is served on a year-round
basis will be rewarded with a bonus in the first year based on the seat capacity of the
aircraft operated as follows (based on daily operation):
> 150 seats
50,000
151 to 200
70,000
201 to 250
90,000
251 to 300
110,000
301 to 350
130,000
351 to 400
150,000
401 plus
175,000
In the case of a less than daily operation this reward will be calculated on a pro-rata basis.

5.

With regard to off-peak flights the following applies:

16

a.

The airline will be eligible for a reward on additional departing flights in the defined offpeak periods under the condition that there is an increase in total number of departing
flights operated by the airline.
b. The reward will be based on the number of passengers on the new departing flights in the
defined off-peak periods, whereas the amount of the reward is calculated based on the
increase in total number of departing passengers transported by the airline, as compared to
situation before the addition of the new flights.
c. The reward equals 9.00 per departing passenger carried in the first year after the addition
of the new flight.
d. For the second year of operation after the addition of the new flight, the reward amounts
to 6.75 per departing passenger.
e. For the third year of operation after the addition of the new flight, the reward amounts to
2.25 per departing passenger.
f. These calculations will be performed on a season to season basis (summer compared to
summer and winter compared to winter).
g. The airline must have operated at least 80% of its new flights in the off-peak period (by
flight number).
h. The airline has to operate a minimum of 1 weekly flight for a period of at least 20 weeks in
first year.
i. To qualify for the reward in the second and third year, the additional flights must be
operated year-round throughout the second and third year.
j. To determine off-peak periods at the airport, AAS will use the official document Slot
Declaration as published by Stichting Airport Coordination Netherlands (Dutch slot
coordination). The Slot Declaration is formally approved by the Operationeel Schiphol
Overleg. The slot declaration is altered per season.
k. If the airline adds a new flight in year 1 in a period that is determined as off-peak by AAS in
year 1 and keeps operating this flight in year 2 and 3, the airline will be eligible for a
reward in year 2 and 3, regardless of the new determination of the off-peak periods in year
2 and 3.
l. Amsterdam Airport Schiphol will publish prior to the IATA Slot Coordination Conference
which periods are to apply for the Off-Peak Incentive Programme.
m. The specific off-peak periods are set by applying the following procedure: AAS will use the
departure off-peak brackets to determine the off-peak incentive periods. An off-peak
bracket is defined as a 20 minute period where there are equal or less than 15 slots for
departing flights declared.
n. Flights operated in the night period (23:00 06:00 hours local time) and in the period from
06:00 10:00 hours local time are excluded from this programme due to environmental
policy and airport infrastructure constraints.
6.

The Airline Reward Programme only applies to an airline if its passenger volume at Amsterdam
Airport Schiphol has grown in total in comparison to the previous year.

7.

Application for the Off-Peak Incentive Programme for new flights, as described in article 5,
excludes the airline from participation for these same flights to the rewards, as described in article
3 and 4, and vice versa.

8.

The reward per passenger as mentioned in article 3, 4 and 5 and in the summary table is applicable
for departing local boarding passengers. The reward per departing transfer passenger amounts to
42% of the reward per departing local boarding passenger.

9.

The Airline Reward Programme has a maximum reward of 4 million per airline per year.

10. Changes of a route between alliance-partners or joint ventures are excluded from the Airline
Reward Programme.
11. If an airline contracts another airline, either as a franchise, operating company or as (full) lease
operation, this will be considered to be one airline company.
12. Marginally compliant Chapter-3 aircraft are excluded from the Airline Reward Programme. These
are aircraft which are certified in accordance with the noise standards of ICAO Annex 16 Chapter
3, for which the margin of the sum of the three certification noise levels, relative to the sum of the
three applicable ICAO Annex 16 Chapter 3 certification noise limits, is less than 5 EPNdB.
13. The airline is responsible for obtaining the necessary slots and traffic rights.

17

14. The application for the Airline Reward Programme by the airline must be done in writing.
15. Any flight for which an application is made to the Airline Reward Programme must have been
operated for a period of at least 20 weeks as a non-stop service. If the airline wishes to be eligible
for the reward in the second and third year it must be confirmed by the airline that it intends to
continue the route for a minimum of one more year after its first year of operation.
16. If two airlines apply for the same short or medium-haul destination, the Airline Reward
Programme will apply to the first airline to announce and open the route for sales.
17. The reward for the first year of operation of the new/extra flights will be paid no more than 60
days after one full year of operation (or after the date that the operation was ceased if this
occurred within the full year). The reward for the second year of operation of the new/extra
flights will be paid no more than 60 days after the second year of operation and the reward for
the third year of operation of the new/extra flights will be paid no more than 60 days after the
third year of operation.
18. There will be no interest compensation applicable on the reward.
19. The airline must fully comply with the terms and conditions published in the Schiphol Airport
Charges & Conditions of Amsterdam Airport Schiphol.
20. The reward will not be paid to the airline in the case the airline has not followed the payment
obligations as mentioned in the Schiphol Airport Charges & Conditions of Amsterdam Airport
Schiphol.
21. Amsterdam Airport Schiphol reserves the right to use the Airline Reward Programme and all
related matters for promotional purposes.
22. Amsterdam Airport Schiphol reserves the right to review and modify the application and rewards
of the Airline Reward Programme, and may withdraw it.
23. Amsterdam Airport Schiphol reserves the right to refuse any application to the Airline Reward
Programme that does not meet the terms and conditions mentioned above.
24. Amsterdam Airport Schiphols decision on all above matters relating to the Airline Reward
Programme is final.
25. Amsterdam Airport Schiphol shall not be liable for any costs, expenses or damages in relation to or
resulting from the above programme.
26. The above programme is subject to and may be modified or terminated in accordance with all
applicable laws and mandatory or other directions of competent authorities.
27. This Airline Reward Programme is valid as of 1 November 2011.

18

Appendix IV

Freighter Reward Programme

Continuous development of our Intercontinental network is of great importance to Amsterdam Airport

Schiphol. To establish sustainable growth we seek for solid partnerships.

Freighter Reward Programme

by Amsterdam Airport Schiphol
Amsterdam Airport Schiphol has introduced a programme that encourages growth of existing routes and
the start up of new freighter services into our airport. Through this Freighter Reward Programme airlines
are financially rewarded for increasing full freighter flights at Amsterdam Airport Schiphol.
The programme applies for freighter flights.

New flights
Every airline starting a weekly (or more frequent) year-round freighter flight on a new route for
that airline or adding year-round frequencies to its own existing freight route will be eligible for
a reward. This reward ranges from 300 to 750 per new or additional take-off, depending on
the type of aircraft. This reward will be given for the first year of operation of the new or
additional flights.

For more information:

Terms and conditions apply to the Freighter Reward Programme (see page 2).
If you are interested in using the programme or if you would like to receive the full details, please
contact the Schiphol Cargo Department:
Amsterdam Airport Schiphol
Cargo Marketing Department
P.O. Box 7501
1118 ZG Schiphol Airport
The Netherlands
Tel: 00 31 20 601 4530
Fax: 0031 20 601 2936
E-mail: cargo@schiphol.nl
Website: www.schipholgroup.com/cargo

19

Terms & Conditions of the Freighter Reward Programme

The Freighter Reward Programme is valid as of 1 November 2011.

The Freighter Reward Programme only applies to full freighter flights.
The Freighter Reward Programme only applies to freighters exceeding 150 tonnes MTOW.
Freighters visiting Amsterdam Airport Schiphol for refueling only are excluded from the Freighter
Reward Programme.
Changes of a route between alliance-partners or joint ventures are excluded from the Freighter
Reward Programme.
If an airline contracts another airline, either as a franchise, operating company or as (full) lease
operation, this will be considered to be one airline company.
In the case an airline changes its route schedule, either by adding or altering a destination served (in
the case of a multi-stop operation), the number of departing flights from Amsterdam Airport
Schiphol will be considered leading. The Freighter Reward Programme will only apply if the total
number of departing flights by the airline has increased.
Marginally compliant Chapter-3 aircraft are excluded from the Freighter Reward Programme. These
aircraft are defined as certified in accordance with the noise standards of ICAO Annex 16 Chapter 3,
for which the margin of the sum of the three certification noise levels, relative to the sum of the
three applicable ICAO Annex 16 Chapter 3 certification noise limits, is less than 5 EPNdB.
The reward per take-off depends on the type of aircraft:
o MTOW 150 to 300 tonnes
300
o MTOW > 300 tonnes
750
The maximum reward per airline per year is 150,000
The airline is responsible for obtaining the necessary slots and traffic rights.
The application for the Freighter Reward Programme by the airline must be done in writing.
Any flight for which an application is made to the Freighter Reward Programme must have been
operated for one year as a non-stop service and it must be confirmed by the airline that it intends to
continue the route for a minimum of one more year after its first year of operation.
An airline which decides to extend a seasonal service to a year-round operation will qualify for the
Freighter Reward Programme for the extra flights added, as of the moment the operation can be
considered as a year round operation.
The reward will be paid no more than 60 days after one full year of operation.
There will be no interest compensation applicable on the reward.
The airline must fully comply with the terms and conditions published in the Schiphol Airport
Charges & Conditions of Amsterdam Airport Schiphol.
The reward will not be paid to the airline in case the airline has not followed the payment
obligations as mentioned in the Schiphol Airport Charges & Conditions of Amsterdam Airport
Schiphol.
Application for the Freighter Reward Programme excludes the airline from participation to any other
reward programme.
Amsterdam Airport Schiphol reserves the right to use the Freighter Reward Programme and all
related matters for promotional purposes.
Amsterdam Airport Schiphol reserves the right to review and modify the application and rebates of
the Freighter Reward Programme on a yearly basis and may withdraw it.
Amsterdam Airport Schiphol reserves the right to refuse any application to the Freighter Reward
Programme that does not meet the terms and conditions mentioned above.
Amsterdam Airport Schiphols decision on all above or other matters relating to the Freighter
Reward Programme is final.
Amsterdam Airport Schiphol shall not be liable for any costs, expenses or damages in relation to or
resulting from the above programme.
The above programme is subject to and may be modified or terminated in accordance with all
applicable laws and mandatory or other directions of competent authorities.

20

Bijlage V

Cargo Sustainability Incentive Programme

Together with the Dutch Government, Amsterdam Airport Schiphol has committed to implement an
active policy stimulating the use of more silent aircraft as well as a preference for day time operations
(between 06.00 and 23.00 hours).
As part of this policy, Schiphol wants to stimulate airlines to renew their fleet deployed at Schiphol. For
this reason, an incentive programme is introduced to reward airlines in case MCC3 aircraft are
substituted by more modern, quieter aircraft. Through this programme, airlines are financially rewarded
for replacing their MCC3 full freighter flights at Amsterdam Airport Schiphol.
Reward
Every airline substituting its scheduled full freighter flights with Marginally Compliant Chapter 3
aircraft by flights with category B or C wide body full freighter aircraft will be eligible for a
reward of 400 per departure for the replaced flights. This reward will be given for the first
year of operation with the new aircraft.

For more information:

Terms and conditions apply to the Cargo Sustainability Incentive Programme (see page 2).
If you are interested in using the programme or if you would like to receive the full details, please
contact the Schiphol Cargo Department:
Amsterdam Airport Schiphol
Cargo Marketing Department
P.O. Box 7501
1118 ZG Schiphol Airport
The Netherlands
Tel: 00 31 20 601 4530
Fax: 0031 20 601 2936
E-mail: cargo@schiphol.nl
Website: www.schipholgroup.com/cargo

21

Terms & Conditions of the Cargo Sustainability Incentive Programme

The Cargo Sustainability Incentive Programme is valid as of 1 November 2011.

The Cargo Sustainability Incentive Programme only applies to scheduled full freighter flights.
Freighters visiting Amsterdam Airport Schiphol for refuelling only are excluded from the Cargo
Sustainability Incentive Programme.
If an airline contracts another airline, either as a franchise, operating company or as (full) lease
operation, this will be considered to be one airline company.
Marginally compliant Chapter-3 (MCC3) aircraft are defined as certified in accordance with the noise
standards of ICAO Annex 16 Chapter 3, for which the margin of the sum of the three certification
noise levels, relative to the sum of the three applicable ICAO Annex 16 Chapter 3 certification noise
limits, is less than 5 EPNdB.
The reward per take-off amounts to 400
The reward is eligible for the total number of MCC3 flights which is replaced by flights with category
B or C wide body full freighter aircraft during the day (06.00 - 23.00 hrs).
The total number of replaced flights is calculated as the decrease in the number of flights with MCC3
aircraft, with a maximum of the increase in the total number of flights with category B and C wide
body full freighter aircraft during the day (06.00 - 23.00 hrs).
The maximum reward per airline per year is 150,000
The airline is responsible for obtaining the necessary slots and traffic rights.
The application for the Cargo Sustainability Incentive Programme by the airline must be done in
writing.
Any flight for which an application is made to the Cargo Sustainability Incentive Programme must
have been operated for one year as a non-stop service and it must be confirmed by the airline that
it intends to continue the route for a minimum of one more year after its first year of operation.
The reward will be paid no more than 60 days after one full year of operation with the replacing
aircraft.
There will be no interest compensation applicable on the reward.
The airline must fully comply with the terms and conditions published in the Schiphol Airport
Charges & Conditions of Amsterdam Airport Schiphol.
The reward will not be paid to the airline in case the airline has not followed the payment
obligations as mentioned in the Schiphol Airport Charges & Conditions of Amsterdam Airport
Schiphol.
Application for the Cargo Sustainability Incentive Programme excludes the airline from participation
to any other reward programme for the same flights.
Amsterdam Airport Schiphol reserves the right to use the Cargo Sustainability Incentive Programme
and all related matters for promotional purposes.
Amsterdam Airport Schiphol reserves the right to review, modify and withdraw the application and
rebates of the Substitution Incentive Programme in the consultation process.
Amsterdam Airport Schiphol reserves the right to refuse any application to the Cargo Sustainability
Incentive Programme that does not meet the terms and conditions mentioned above.
Amsterdam Airport Schiphols decision on all above or other matters relating to the Cargo
Sustainability Incentive Programme is final.
Amsterdam Airport Schiphol shall not be liable for any costs, expenses or damages in relation to or
resulting from the above programme.
The above programme is subject to and may be modified or terminated in accordance with all
applicable laws and mandatory or other directions of competent authorities.

22

Levies and taxes at Amsterdam Airport Schiphol

On the next pages, an explanation is given on the levies and taxes, not being airport charges and
conditions, which apply at Schiphol Airport and which are invoiced and collected by Schiphol airport. It
concerns the levies and taxes which are imposed by the government or which are set in cooperation with
the airlines.

Levies and taxes at Amsterdam Airport Schiphol......................................................................... 23

PRM Levy .......................................................................................................................................... 24
Governmental Levies ...................................................................................................................... 25
General Information ....................................................................................................................... 26

23

PRM Levy
As of July 2008, the EU Regulation 1107/2006 concerning the rights of disabled persons and persons with
reduced mobility when travelling by air is effective. Specified in this regulation are not only the rights of
these persons, but also the extent of assistance required in order to offer them opportunities in air travel
which are equal to all other citizens. The managing body of the airport has the overall responsibility to
ensure that the provision of this assistance is met.
Together with the major airlines operating at Schiphol airport, the Schiphol Airline Operators Committee
(SAOC) and the CG Raad (Board of chronic invalids and disabled persons) a PRM Committee was
established in 2006. This Committee has decided to outsource the assistance of disabled persons and
persons with reduced mobility (PRM).
The EU regulation states that in the interest of social inclusion, persons concerned should receive
assistance without additional charge. The assistance should be financed in such a way as to spread the
burden equitably among all passengers using the airport. The managing body of the airport may, on a
non-discriminatory basis, levy a specific charge on airport users for the purpose of funding this assistance.
For this reason, Schiphol will introduce a PRM levy which will be charged to all airlines operating at
Amsterdam Airport Schiphol. The levy is cost-related and includes the costs of outsourcing and the
overhead costs made by the airport. In cooperation with the airlines represented in the PRM Committee,
the PRM levy was established at 0,37 per departing passenger effective as of 1 April 2011.
Airlines operating at Amsterdam Airport Schiphol will be charged based on the number of passengers
they transport from the airport. The levy has to be paid for all departing passengers, both local boarding
passengers and transfer passengers. Only transit passengers and infants (< 2 years) are excluded.
Definitions of passenger types are in accordance with the definitions as stated in the article 1 of the
document Schiphol Airport Charges & Conditions.
The PRM levy will be recalculated every year. Differences in costs for PRM handling, which will primarily
follow from differences between the expected and actual number of PRMs, will be settled in the levy for
the following year.
For the payment of the PRM levy, the (payment) obligations as described in Article 13 and Article 16 of
the document Schiphol Airport Charges & Conditions apply accordingly.

24

Governmental Levies
The governmental levies at Schiphol Airport which are invoiced by Schiphol Airport, consist of:
1.
the Governmental Noise/Insulation levy
2.
the Governmental Planning Compensation levy
For information on these levies, please feel free to contact the authorities and ministries. For questions
regarding invoicing of the Governmental Noise/Insulation levy and the Governmental Planning
Compensation levy, please contact the Airport Administration.

1. Governmental Noise/Insulation Levy

The determination of the noise levy is in accordance with the Order, Civil Aircraft Noise Disturbance Levy
(Heffingenbesluit Geluidshinder Burgerluchtvaartuigen) of October 8, 1982, no. 584.article 77 of the
Aviation Act. The levy will be collected by a designated NVLS official. Collection of the noise levy takes
place on behalf of the Ministry of Transport Order of December 27, 1982, no. LV/L 26486, by Amsterdam
Airport Schiphol and is in accordance with the collection of the airport charges.
The F-factor, which is part of the calculation of the noise levy calculation, is set at 75.25 as of 1 January
2011. As of 1 January 2012, the F-factor amounts to 77.50. Please note that, in order to calculate the
noise levy and for invoicing purposes (see article 13 on provision of aircraft fleet data), the noise
certification values are required by Schiphol Airport. In the event the noise certification values are not
provided, the noise levy will be based on the conservative classification of noise categories, which is
available at the Airport Administration. The Governmental Noise/Insulation levy is charged per landing.
If you want to appeal to the decision based on article 77a, section 3, of the Luchtvaartwet (Aviation
Act), you can appeal, based on article 22j of the Algemene wet inzake rijksbelastingen (law regarding
national tax), in writing within 6 weeks after the date of the invoice or after the payment, withholding
or settlement. The appeal can be addressed to the Inspection Verkeer en Waterstaat, Toezicht Beheer
Eenheid, Unit Juridische Zaken, Postbus 10700, 2501 HS Den Haag (=The Transport and Water
Management Inspectorate).

2. Governmental Planning Compensation levy

The Governmental Planning Compensation levy amounts to 0.50 per metric ton of the Maximum Take
Off Weight (MTOW). This levy is necessary to refund the expenditures prefinanced by the government
for claims, the demolition of buildings and the relocation of houseboats in the surroundings of
Amsterdam Airport Schiphol. The Governmental Planning Compensation levy is charged per landing.

25

General Information
Amsterdam Airport Schiphol
Office address
Postal address

Evert van de Beekstraat 202

1118 CP Schiphol
P.O. Box 7501
1118 ZG Schiphol

Bank

ABN-AMRO Bank, account 48.67.49.304

P.O. Box 7585
1118 ZH Schiphol
Swift code ABNANL2A
Ibannr: NL20ABNA0486749304

Chamber of Commerce Amsterdam

trade register number 34029174

Relevant Departments
For information on invoices:
Airport Administration

telephone
SITA
e-mail

+31.20.601.2416
SPLLA7X
airportadministration@schiphol.nl

For information on aviation offers and day-to-day operational issues:

Account Management
telephone
+31.20.601.2580
e-mail
accountmanagement@schiphol.nl
For information on urgent operational issues:
Airside Operations / Apron Office
telephone
e-mail
For market information:
Aviation Marketing

telephone
e-mail

For general information on airport charges:

Pricing & Regulatory Affairs
telephone
e-mail

+31.20.601.2116
apronoffice@schiphol.nl

+31.20.601.4530
aviationmarketing@schiphol.nl

+31.20.601.2689
airportcharges@schiphol.nl

26