Project Stakeholder Management

Initiating

Planning

Executing
Monitoring &
Controlling

Session Objectives
1. To
identify
Project
Stakeholders
Management Knowledge Area Processes
2. How to Identify Stakeholders
3. How to Plan Stakeholders Management
4. How
to
Manage
the
Stakeholders
Engagement
5. How to Control Stakeholders Engagement

Definition:
The process of identifying the people,
groups, or organizations that could impact or
be impacted by a decision, activity, or
outcome of the project; and analyzing and
documenting relevant information regarding
their
interests,
involvement,
interdependencies, inuence, and potential
impact on project success

Inputs
.1 Project charter

Tools &
Techniques

.2 Procurement
documents

.1 Stakeholder
analysis

.3 Enterprise
environmental factors

.2 Expert judgment

.4 Organizational
process assets

.3 Meetings

Outputs
.1 Stakeholder
register

Steps in Stakeholder
Analysis
1.
1. Identify All
project Stakeholders.
Key stakeholders are
anyone in decisionmaking,
management role
such as sponsor and
primary customer
2.
2. Identify the
potential impact or
support from each
stakeholder

Stakeholder Analysis Matrix

Stakeholder

Sponsor

Customer

Stakeholder
Interests

Assessment of
Impact

Potential
Strategies

Definition:
The process of developing appropriate
management strategies to effectively engage
stakeholders throughout the project life
cycle, based on the analysis of their needs,
interests, and potential impact on project
success

Inputs
.1 Project
management plan
.2 Stakeholder
register
.3 Enterprise
environmental factors
.4 Organizational
process assets

Tools &
Techniques
.1 Expert judgment
.2 Meetings
.3 Analytical
techniques

Outputs
.1 Stakeholder
management plan
.2 Project documents
updates

Definition:
The process of communicating and working
with
stakeholders
to
meet
their
needs/expectations, address issues as they
occur, and foster appropriate stakeholder
engagement in project activities throughout
the project life cycle.

Inputs

Tools & Techniques

Outputs

.1 Stakeholder
management plan

.1 Communication
methods

.1 Issue log

.2 Communications
management plan

.2 Interpersonal skills

.3 Project management
plan updates

.3 Change log

.4 Organizational
process assets

.3 Management skills

.2 Change requests

.4 Project documents
updates
.5 Organizational
process assets updates

Definition:
The process of monitoring overall project
stakeholder relationships and adjusting
strategies
and
plans
for
engaging
stakeholders.

Inputs

Tools & Techniques

Outputs

.1 Project management
plan

.1 Information
management systems

.1 Work performance
information

.2 Issue log

.2 Expert judgment

.2 Change requests

.3 Work performance data

.3 Meetings

.3 Project management
plan updates

.4 Project documents

.4 Project documents
updates
.5 Organizational process
assets updates

To Sum up
1. We
know
Project
Stakeholders
Management Knowledge Area Processes
2. We know how to Identify Stakeholders
3. We
know how to Plan Stakeholders
Management
4. We know how to Manage Stakeholders
Engagement
5. We know how to Control Stakeholders
Engagement