Professional Documents
Culture Documents
CollegeofBusinessAdministrationandAccountancy
MARKETINGPLAN:
MalunggayPolvoron
InpartialfulfilmentoftherequirementonPrinciplesofMarketing
Members:
Cerbito,LorelynJoyL.
Datu,JearynE.
DeGuzman,ShairaGayleE.
Ferino,Ma.MicaelaG.
Submittedto:
ProfessorRhodoraRosales
April2014
I.ExecutiveSummary
Goldolockshavebeeninthecakesandpastriesindustryforalmost50
yearsandhavealreadymadeasolidnameforitselfthroughoutthe
Philippines and also outside the Philippine borders throughout the
years. And as the company grows, the variety and quality of the
productstheyprovidealsobroadens.
Aswemovethroughthetechnologicalage,manypeoplearestartingto
becomehealthconsciousandoptoutfoodsthattheydeemharmfulto
theirhealthsuchassweetslikecakesandpastrieswhicharecommonly
linkedtodiabetes.
Ournewproductistailoredtosuittheneedsofthosewhoarehealth
consciousandthosewhowanttoprovideonlythemostnutritiousand
healthyfoodfortheirfamily.Itispulvoroninfusedwithmalunggay,a
vegetableknownforitsvarioushealthbenefitsandnutrientsthatare
packed in it. It bears the same signature taste of the Goldilocks
pulvoron with the same affordable price but with a healthy and
nutritioustwist.
Inordertomakeourlatestproductprofitable,wehavepreparedan
intricatemarketingstrategythatwehavecarefullystudiedtomakesure
thatwewillbeimplementingtherightdecisionsandtheplanbecomes
II.Introduction
The Goldilocks brand boils down to simple Filipino values,
thoughtfulness,care,loveforfamilyandexcellence.Witheachproduct
purchasedandconsumed,customer'sdon'tmerelygetadeliciousslice
ofcakeorascrumptiousdish,butatasteofsomethingtrulyPinoy.
Filipinos, whether in their native homeland or not, have a deep,
passionateandconsistentloveforfoodandanythingthathastodo
with it. Since they are natural hospitable and gregarious, food is
consideredthebasisofthesociallivesoftheFilipinos.Notonlyare
theFilipinosknownfortheircooking,theyarealsoknownfortheir
love of sweets a trait very much reflected on wide variety of
delicaciesandsweetsinthecountry.Morethan80%ofadvertisements
inthecountryontelevisions,radios,newspapers,andmagazinesare
aboutfood.Foodispracticallyfoundeverywhere!
Polvoronisasweetconcoctionoftoastedflour,powderedmilk,sugar
andbutter.Accordingtofatsecrets.com, aserving(2pieces) ofthe
original flavored goldilocks polvoron contains about 130 calories.
Polvoronisanidealdesertoraperfectsnackwithitsmilkyand
sugarytaste.However,itisnotahealthyoptionforhealthconscious
peopleduetoitshighsugarcontent.Thishasinspiredustoformulate
anexquisiterecipethatwillmakeitmorenutritiousbyreducingits
sugarandfortifyingitwithvitaminsandminerals.Weareofferinga
polvoron making use of the finest ingredients available that would
allowtocreateamouthwateringandnutritiousdelicacy.Onetasteand
you will discover what set this polvoron apart from those in the
market.
III.BackgroundoftheStudy
Most Filipinos consider Goldilocks not only a brand, but also a
FilipinoInstitution.Infactitspopulartagline,"Howthoughtful,how
Goldilocks" has evolved over the years into "How thoughtful, how
Pinoy(colloquialfor'Filipino')",andlaterto"Angsarapmagmahalng
Pinoy!embracingacultureandtraditionthatgoesbeyondthename.
Now,onits47thyear,Goldilocksfurtherhighlightsitspositionasthe
leadingbakeshopbrandinthePhilippineswithitsnewtagline,"You're
the1,Goldilocks!
Goldilocks traces its roots to the collaboration and complementary
talentsofthewomen,whosecollectiveloveforgoodfoodfueledwhat
hasbeentransformedintotheglobalenterprisetoday.Theirloveof
food,twosisters,MilagrosandClaritaandtheirsisterinlawDoris,
gavebirthtoGoldilocksintheyear1996,whentheydecidedtoopena
smallbakeshopalongPasongTamoStreetinMakati.MariaFlor,a
third sister, later suggested that they name the enterprise
"Goldilocks",afterthecharacterinafairytale.Theintentionwasto
make it easier for children and their mothers to remember the
bakeshop'sname,andalsobecauseitsuggestedluckandprosperity.
Nowonits47thyear,Goldilocksremainsthatcompanyandmore.At
theforefrontofitsindustry,thecompanyenjoysasubstantialleadover
competitorsinallaspectsofperformance.Nationalconsumersurveys
have consistently identified Goldilocks as the landslide winner in
customer satisfaction indices such as Awareness Conversion (the
abilitytotranslatebrandawarenesstoactualtrial)andShareofHeart
(theemotionalapproachtomeasuringpreference).
Fromasmallbakeshop,GoldilocksisnowthelargestFilipinoowned
bakeshopchainintheworld.Asatrueglobalbrand,ithasexpandedto
morethan420storesinthePhilippinesandoverseasmarkets,andnow
employsaworkforceofover2,000people.Likewise,theopeningday
totalsalesofP574backin1966havemultipliedthousandsoftimes
over.
And while it is overwhelmingly evident that Goldilocks has an
indeliblebrandidentityinthePhilippines,itisalsoanidentitythatcan
be easily communicated and adapted to new markets abroad.
Goldilocksisaglobalbrandthathassuccessfullyprovided100percent
Filipino alternatives to a wide range of desserts, snackfoods, and
breads,provingthattheFilipinocanproducehighqualityproductsat
parwiththebestoftherestoftheworld.
Followingtheprincipleof"thinkingglobal,strategizingregional,and
acting local", it maintains the exact homegrown goodness of its
productsinoverseasmarkets,butendeavorstoacquaintmulticultural
tastes with its menu items as well. As a result, its hold in the
internationalmarketcontinuestostrengthen.FromonebranchinLos
Angeles, California in 1976, Goldilocks has expanded to other key
cities in the United States such as San Francisco, Las Vegas,
Sacramento,andSanDiego,foratotalof22U.Sstores.Itsfirstoutlet
inEastCoastwillsoonopen,withotherssuretofollow.Likewise,the
twoGoldilocks outlets inCanadawillundoubtedlyencourage more
branches to open due to its remarkable success. Most recently,
Goldilockshasopened6storesinThailand.Goldilockshasalsotapped
marketsinseveralotherSoutheastAsiancountriessuchasSingapore,
andHongKong.Moreover,ithasreceivedaconsiderablenumberof
requeststoopenintheMiddleEast,mostlyfromOverseasFilipino
Workersandexpatriates.
IV.CurrentMarketingSituation
Goldilocks
JBC
Food ChocoVron
Corporation
ProductSituation
Global
Corporation
Goldilocks have JBCFoodCorp. Established in
various
of ChocoVron
The nuts,
growing
producers of
includeotherkinds confectionary
company
comes
with in
different different
to
the
choice
sets.
formulated
are packaging.
to
packaging
making
the
emulatethetasteof
product more
traditional Filipino
appealing to
food. Currently
consumers.
online
activities,
newspaperadsand
occasionally, they
launch
MarketSituation
TV
advertisements.
The market of JBCFoodCorp. ChocoVron
Goldilocks
to dedicated in
consumers
satisfiedandwould market
remain
patronage
to introducing
by striving to give
even
better
company's
products.
needs.
10
consumers.
to
their
Competitive
Situation
other consumers by
carefully
their
By
implementing
Goldilocksstriveto international
strategies
to
a andhighquality
of products, they
of Association, an compete in a
management in international
highly
competitive
consumers'
11
expectations.
of management
the
in keeps
their
to products
maintainproduct reasonably
quality. They priced.
also continue to
make
their
products
affordable,
making their
products
accessible by
people from all
Distribution
Goldilocks
Situation
products
walksoflife.
Dealers
An extensive
distributed
internationally.
products
12
nationwide
of
Theirstoreslocated internationally.
within
distributes
Philippines,
and products. It is
carried
by
the department
exports stores,
malls.
stores in Thailand.
The company is
also open for
exportationoftheir
products to other
partsoftheworld.
Macroenvironment
Situation
A.Technology
From a small At present, the To help keep
bakeshop,
13
with
its
DOST
least productivity
Group
of packaging,
Companies'
among others.
VisionMission
Today,
14
Food
Global Corp. is
Corporationisa established as
part of. We oneofthemajor
envision our players in the
grouptobethe processing of
dominant snack food products
food company that showcase
in
the theFilipinoflair
and quality.
innovative and
best
value
products within
reach
of
consumers.
B.Political
And while it is JBC Food ChocoVron is
overwhelmingly
evident
a the Bureau of
of FoodandDrugs,
15
No.
RDIIRIVF
an 3052)and U.S
alsoanidentitythat international
can be easily snack
FDA
food ( Registration
No.
2in1
and
international
presence,
Goldilocks is a companies.
polvoronisnow
the
16
(IPO).
new
and
productsatparwith exciting
the best of the rest productsforthe
of the world. The localmarket,so
company
soon.
regarding import
andexportofgoods
not only in the
Philippinesbutonly
in the countries
where
they
branchedout.
C.SocialandCultural
The Goldilocks Since
JBC Thecompanyis
17
values,
thoughtfulness,
and quality,
purchased
consumed,
or
qualityproducts,
the company
scrumptious dish,
but a taste of
of its various
something
stakeholders
truly
Pinoy. It caters to
especiallyinthe
community
Filipino
where
palette
it
while showcasing
operates. Social
responsibility
18
Philippine cuisine
globally.
prioritylistover
Most
Filipinos
consider Goldilocks
hasneverwaned
in extending
assistancetothe
Institution. In fact
elderly through
the
"How thoughtful,
Mother
how Goldilocks"
MercyHomefor
hasevolvedoverthe
Abandoned
thoughtful, how
Foundation in
Pinoy (colloquial
San
Laguna.
ng
Pinoy!", embracing
a culture and
tradition that goes
19
Mary
of
Pedro
their
of
industry,
Goldilocks:
1. Maintains
brand
a Food
of Corporation:
leadership.
2. They
providescontinu
ing support and
advisory
1. Continuously
that
are
distinctly
Filipino and of
class
servicesonstore
20
operations, local
areattunedto ChocoVron
store marketing
plans, financial
data analysis,
wants
andmarket
developmentall
designed
enhance
to
the
consumers.
2. Ensure
extensive
comprehensive
and
quality systems
continues
all
working closely
with concerned
growing
individual
systems and
processes for
21
of
its
the
its
growth.
framework to 4. Improve
network
foreignmarkets"
and
government
distribution.
3. Progressively institutions to
skills.
3. Their
channels of
management
support
local
ChocoVron
availability
in
store
provide
of products
franchisee's
training
an organized
Product
expansion and
innovation are
alsopursuedand
works are now
stores.It
is
and
underway
committed to
productive
towardsmeeting
constantly
work
thesegoals.
innovate and
provide quality
products and
environment.
5. Ensure that
the
organizationa
services.
4. They
l structure is
continuously
alignedtothe
update
growing
their
store concept
needs of the
and design to
company.
6. Continuously
address specific
market needs.It
provides point
ofsalematerials
such as menu
boards
advertising
materials.
22
and
maintain and
upgrade
facilities that
will increase
the level of
efficiency
and
productivity.
E.Economic
Goldilocks is the Withthestrong The
leadingbrandinthe position
local
of delicacy
Food through
home now
being
joined
international
penetrated local
earner foreign
Asian
markets.
Drug
23
will (FDA)
by
has
the
in Exportgroupis
consumer
confidence
in partnership
buyers.
of with several
distributors
fromEastAsia,
South Asia,
Australasia,
North America,
Middle East
andEurope.
V.OpportunityandIssueAnalysis
INTERNALENVIRONMENT:
Strengths:
24
Theflourusedinpolvoronproductionisofhighquality.
Provideshighqualityproductswithstrictsanitarycontrols.
Strongmanagementisimplemented.
Uniqueproductsareconstantlyintroducedtothemarket.
Weaknesses:
Lackofonlinepresence.
Lowadvertisingandpromotionstrategies.
Unattractivepackaging.
EXTERNALENVIRONMENT:
Opportunities:
Anincreaseinthepopulationofyoungpeople.
Decreaseintaxrates.
Decreaseincostsofrawmaterialsused.
Threats:
purchasebehaviourtowardstheproductbeingintroduced.
Inflationthatmayaffectproductprices.
Health conscious people tend to avoid sweets and desserts
speciallythosewhoarediabetic
Therearemanyotherdessertsbeingintroducedtothemarket
Issues:
Polvoronisadessertrichinsugar.Ashealthawarenessisvery
prominentamongpeopletoday,itmaybelinkedtodiseases
25
causedbyhighglucoseintakesuchasdiabetes.
VI.MarketObjectives
A.MarketShare
Weaimtoattain40%ofthemarketshareforourproductMalunggay
PolvoronalongwithotherGoldilocksproductsofthesameproduct
line with an estimated 95% success in the implementation of our
marketing strategies, 30% of the market share when the estimated
successofourstrategyis85%and25%ofthemarketsharewhenthe
estimatedsuccessofourstrategyis75%.
B.Profitability
Wechosetousemarkupstrategyinthepricingofourproductsbased
on our calculations that it will result in the most profitable and
reasonableprice.ItisestimatedthatwewillhaveP55,200revenuein
thefirsttwomonthsofsellingtheproductswithanestimatedsalesof
500unitsandatotalofP1,876,800ofrevenuewithinthefirstyearof
sellingMalunggayPulvoronwithanestimatedtotalsalesof17,000
unitsandP625,600oftotalprofits(1unit=10piecesofpulvoronper
box)
26
VII.MarketingStrategies
A. ProductStrategy
Nowadays, living healthy is the in thing. Consumers are more
awareofhowmuchcaloriestheytakeintheirbodyandhowmuch
more they need to burn to reach their desired weight and figure.
Basedonthelatesttrendsinthemarket,ourfoodindustrysurecould
use the next big thing. Something on the scale of healthy,
affordableanddeliciousdelicaciesnewinnovativeproductsthatnot
onlyofferssatisfactiontotheneedsoftheconsumersandmeeting
organizationsobjectivesbutalsoprovidingbenefitstothosethatwill
eatit.
Inordertobemorecompetitiveinthemarket,differentcompanies
tendtomanufactureproductsthatsharesimilarqualitiesandflavors.
Althoughitgives moreconsumers moreproducts tochoosefrom,
producingaproductsimilartoyourcompetitorsdoesntexactlygive
youanadvantageinthemarketeither.Toavoidfacingwiththesame
problems, the Goldilocks come up with an idea Malunggay
flavoredpolvoron!Butwhatmakesourproductdifferentfromother
malunggay infused polvorons is the fact that we used fresh
27
B. TargetMarketStrategy
The products primary target markets are people that are health
conscious but also enjoy snacking on sweet delicacies. About 20
respondents
C. PositioningStrategy
Attributes
The Malunggay flavored Goldilocks polvoron is a perfect
substitureforadessertorsnack.
satisfactiontothepalettesoftheconsumersbutitalsoprovides
varioushealthbenefits.
PriceandQuality
The Malunggayflavored Goldilocks polvoron is cheaper
comparedtoothermalunggayinfuseddessertsintroducedto
the product, making it affordable not only to high salary
28
earnersbutalsotoconsumersfrommiddleclassaswell.Since
itismadefromfreshmalunggayleaves,thecompanyassures
thatitwillbethoroughlyselectedforgrindingandmixingwith
otherrawmaterials.
Benefits
MalunggayearnedthemonikerMiracleTree,foralmostallof
itspartshavetherapeuticandmedicinalvalues.Malunggayhas
alsoearnedthenameNaturesMedicineCabinetbecauseofit
has 90 nutrients, 46 antioxidants, 36 antiinflammatory
properties, 18 amino acids, anticancer properties, anti
bacterialproperties,antiagingproperties,propertiesthatkeep
badcholesterolincheck,omega3oils,andchlorophyll.
ProductUser
This product focuses on the health conscious consumers
consumers that enjoys eating sweets for snacks while
benefitingthecountlesspositiveeffects,vitaminsandminerals
offeredbytheMalunggayleaves.
ProductClass
Positioning the products with other desserts as well as
positioning it beside products that offers a wide variety of
29
30
andrentandvariablecostsbeingthecostsofrawmaterialsusedin
producingtheproduct.
Markup pricing uses the cost of buying the product from the
producer, plus amounts for profit and for expenses not otherwise
accounted for. The total cost of producing the product basically
determinesthesellingprice.
E. DistributionStrategy
Products will be distributed in Goldilocks stores nationwide
alongsidethesameproductline.Productswillalsobedistributedto
localconveniencestoreslike7elevenandministoptoreachwider
numberofpotentialconsumers.
F.PromotionStrategy
Since Goldilocks is already a wellknown brand and this product
belongstoanalreadyexistingproductline,promotingthisproduct
shouldnotposeasachallenge.Therewillbeinformationaboutthe
nutritional benefits of the products on the packaging. Posters will
alsobepostedoutsideeveryGoldilocksoutletthatalsodisplaysthe
productsvarioushealthbenefits.Thisproductwillbeincludedinthe
assortedpacksofpolvoronalongwiththeotherdifferentflavorsof
31
B. BreakevenAnalysis,MarkupPrice,TotalProfit
32
IX.Recommendation
ProductshouldbesoldinthepriceP88.3inallstoresandbe
placedinthedessertsection.
Ifeversoldperpiece,theproductsretailpriceshouldbein
between8to10pesoseach.
Promotehealthierlivinginawayofnotspendingtoomuchfor
satisfyingconsumerscravingswiththeproduct
Placeproductbesideotherbrandsproducttohavecompetitive
advantageagainstcompetitors
33
X.ActionPlan
CourseofAction
PersonResponsible
Being the leading bakeshop
TimeFrame
President
6months
VicePresident
6months
AccountingDepartment
N/A
34
Thedepartmentshouldknow
what the customers needs
and wants. They should
advertisethenewproductby
doing
effective
MarketingDepartment
4months
35
N/A
regardingthenewproduct.
XI.Appendices
1. TheGoldilocksandItsCompetion
Picture1.1PictureofGoldilocksPolvorn
36
Picture1.2PictureofMilkeePolvoron
Picture1.3PictureofChocoVronPolvoron
2. RawMaterials
Picture2.1.AllPurposeFlour
37
Picture2.2.PowderedMilk
Picture2.3.Sugar
Picture2.4.Butter
38
Picture2.5.MalunngayLeaves
3. ProcessedIngredients
Picture3.1.RoastedAllpurposeflour
Picture3.2.MeltedButter
39
Picture3.3.GrindedMalunggayLeaves
Picture3.4.MeltedButterwithMallungayleaves
40
Picture3.5AllpurposeflourwithPowderedMilk
Picture3.6.AllpurposeflourwithPowderedMilkandSugar
Picture3.7Combinationofallthemixtures
41
42
SurveyForm
43
SurveyResults
1. Whichbrandofpolvoronareyoumostfamiliarwith?
3. IsTheGoldilocksPolvoronworththepriceyoupaid?
44
5. Whichdoyouprefer:
45
46
7. Areyouwillingtotryanewflavorenrichedwithvegetables
andothernaturalrawproducts?
8. Wouldyouconsiderbuyingmalunggayflavoredpolvoron?
47
References
http://www.goldilocks.com.ph/
http://www.chocovron.ph/
http://www.rebisco.com.ph/products/milkee-polvoron
http://www.medicalhealthguide.com/articles/malunggay.htm
http://www.clarkisit.com/malunggay-moringa-worlds-superfood/
http://www.instructables.com/id/How-to-make-Polvoronphilippinepowderd-milk-candy/
48