Professional Documents
Culture Documents
Aims of SBA
To process Job applications and select suitable persons who are qualified
for the position available.
To see to it that the business complies with the policies governing the
business market.
Ensuring that the working conditions not only meet the legal requirements
but are conductive to encourage employees to work well.
Ensuring than, when, necessary, procedures for disciplining employees are
carried out in a fair and correct manner.
Ensuring that the employee is placed in a appropriate part of the
organization so that his or her skills are used to the best advantage of the
organization.
.
Correspondence Letter
94 Biscayne drive,
Mount Clair,
May Pen P.O,
Clarendon.
January 14, 2012
The Human Resource Manager,
Courts Jamaica Ltd,
50 Main Street,
May Pen,
Clarendon.
Dear Sir/Madam,
I am a fifth form student of the Ebony Grove High School who will be
sitting the Caribbean Examination Council Exam (CSEC) in Office Administration this
year. It is a requirement of CSEC that all students sitting Office administration should
carry out a research project at a business entity.
I am therefore seeking your permission to use your company as my
research site to conduct an investigation on The Importance of the Human Resource
Department. Methods of collecting information will be by questionnaire, interview,
and observation. I assure you that all information given will be used only for my
research.
I am looking forward to a favorable response.
Yours sincerely,
_________________
Shantel Bryan.
Student,
4
Methodology
In gathering data for this project questionnaires, interview and observation were
used.
There were eight questionnaire and they were issued to eight clerks in the Human
Resource Department. The questionnaire was used because it is:
easily administered
offers confidentiality
relatively inexpensive
The next source that I used was an interview, the person that was interviewed was the
Manager of the Personnel Department. The interview lasted for 30 minutes. The
Interview was done because it
probes deeper into a response gives by the interviewer
It can yield a high return of data.
Observation was done during the opening hours of the business. It was done within the
first two hours.
The observer was guided throughout. It was done simply because I wanted to see how the
members of the department utilized the documents and how efficient it made the
business.
Schedules of Activities
Date
Dec 2011
Activities
Choose the title of the project.
Comments
Never had any challenge in
Dec 2011
Dec 2011
it.
Had little or no challenge.
Dec 2011
Resource Department.
Wrote the correspondence letter.
questions.
It was fun, interesting and
informative.
It was a great experience I learnt a
lot.
It had little or no challenge
Dec 2011
Dec 2011
Dec 2011
Dec 2011
Dec 2011
the challenge.
Dec 2011
It was interesting.
Regulation of Policies
Staff Rule
One Staff rule I had to comply with was no eating or drinking is allowed inside the store
and all employees are required to wear a name tag as it relates to identifying an
employees name
The Bailors are entitled to using a lift for large furniture and they are also required to
wear a mask and other protective clothing when handling hazardous materials etc.
Report
One major accomplishment was to gather information on the importance of the
Human Resource Department (HRD). I found out that the functions of the Human
Resource Department are: to advise management on suitable wage and salary levels and
will play an important part in wage negotiation where the employees belong to a
recognized trade union. It is responsible for maintaining employee records, although
wage records and National Insurance cards may be maintained in the Accounts
Department. It is responsible for staff welfare-such things as canteens, rest rooms and
sports facilities, Health and Safety Precautions, in co-operation with the heads of the
departments where the potentially dangerous machines etc. are installed, and for making
sure that all legal requirements are carried out. It is also normally responsible for first aid
facilities and for ensuring that employment legislation is complied with, in particular
contracts of employment, hours of work and entitlement to notice on termination of
employment. It maintains records on labour turnout, absence, sickness rates etc. unless
there is separate training department, it is responsible for staff training.
I also found out how the functions aids in the productiveness of the organization.
The functions aid in the productiveness of the organization
The major challenge I encountered during the SBA was writing the questionnaires. It was
a challenge because it was hard finding the amount of questions that was suitable to
10
Business Forms
11
Equipment Used
DATE
EQUIPMENT
USED
PURPOSE OF EQUIPMENT
SUITABILITY OF
EQUIPMENT
13
Dec 2011
Computer
Dec 2011
Dec
Telephone
Fax Machine
2011
it is a faster way of
and it is cheaper.
It is suitable because it is cheaper,
and faster.
Dec 2011
Copier
Printer
another.
The copier is used for copying files. It is suitable because it is a used
They come in different size with
different features.
The printer is used to print files are
copy files.
It is suitable because it prints
Bibliography
Seunarine Sam (Dr), Office Procedures for the Caribbean, New Edition 1999.
Courts Jamaica Ltd in 50 Main Street, May Pen, Clarendon, HR officer. December 19,
2010.
14
Questionnaire
This questionnaire seeks to gather information on the importance of the Human Resource
Department at courts Jamaica Limited
15
No ( )
Sometimes ( )
Monthly ( )
Yearly ( )
16
10. If there is a dispute between the public and an employee, what role does the HRD
plays in the situation?
Interview Questions
17
.
2. What are some of your role as a HRD officer?
3. If there is a dispute between the public and an employee, what role does the HRD
plays on the situation?
5. In the case of a legal battle between the companies an employer who does the HRD
represents? and why?
Equipment Used
18
Computer
Telephone
Fax Machine
19
Photocopier
Printer
20