The Changing Human Resources Role

The role of the HR professional is changing to fit the needs of today's modern, fast changing
organizations.
In the past, because the original HR personnel functions were often provided by accounting, the
HR role was focused on administrative tasks such as paying employees, administering benefits,
and keeping track of sick and personal days off.
HR professionals are now leading the charge. They are developing systems and processes
within the organization that address the strategic needs of the business.
the task of hiring employees is now the process of team-based hiring of the best possible
talented employees who are recruited via methods that range from employee referrals to social
media sourcing.

New HR Role
The role of the HR manager must parallel the needs of this developing, changing organization.
Successful organizations are becoming more adaptable, resilient, quick to change direction, and
customer-centered.
This recognition brings about the need for employee oriented workplaces and programs that
meet the needs of employees for meaningful work, growth, challenge, communication, and
effective leadership.
three additional roles for the HR manager.
a strategic partner,
an employee sponsor or advocate and
a change mentor.
especially the HR Generalist, still has responsibility for the day-to-day employee problems and
complaints, employee benefits administration, often payroll, and employee paperwork,
especially in the absence of an HR Assistant.

Responsibilities of the HR Professional

Recruiting
You want to recruit the best employees for your organization's needs. You want talented
employees who fit your culture. Your recruiting strategies are critical in attracting top talent.

Sourcing Potential Employees

Sourcing employees occurs through networking, online social media, ads, referrals, and more.
You want to develop a deep, qualified pool of candidates for your positions. Find out about
sourcing employees to eventually develop your short list of candidates for interviews and job
offers. Use sourcing techniques to find talented candidates before you need them.

Use Online Job Posting Sites for

Recruiting Employees
Online job posting sites specialize in helping employers post jobs online for recruiting employees.
Or, they use search engines to consolidate job postings from company websites or multiple job
posting and search sites to attract job searchers. Use online recruiting sites to post jobs, search
for potential employees, and recruit employees.

Recruit, Select, and Employ Interns in

Internships
Interested in hiring interns for a business internship? You can recruit, select, and employ interns
in your business to provide on-the-job training and real world experience to students and people
changing careers. These internships provide a helpful set of hands and skills for the employer,
too. Here you'll find best practices about how to recruit, select, and employ interns in business
internships.

Use Social Recruiting to Attract

Employees
Social recruiting is all about interacting with potential employees in online social media. You can
use social recruiting to identify and attract qualified people to your organization. In a social
recruiting setting, professional interaction and shared interests are key. Find out how to
incorporate social recruiting in your employee sourcing.

Staffing Red Flags for Employers

During the staffing process, job applicants provide multiple red flags that should catch an
employer's attention. Red flags occur in resumes and cover letters, during job interviews, and in
how the employee follows through with your staff.

Hiring

Employee Selection
You can use these tips and techniques to enhance your employee selection methods.
They will help you narrow down the field to your most qualified applicants. Know that
you've selected the most qualified employee when you make a job offer.

Employer Review of Resumes, Cover

Letters, Job Applications
Need tips and tools to effectively review job application materials such as resumes,
cover letters, and job applications? Employers can use these resources to improve
employee selection through knowing how to most effectively review job application
materials: resumes, cover letters, and job applications. Here's how to review job
applications.

Communication with Candidates

Employers need to stay in touch with their job candidates at each step of the recruiting
process. Whether it's a letter, phone call, or email, let your candidates know their status
regularly.

How to Reject Job Applicants - Right

You can reject job applicants with care and consideration. Use these tips and steps at
any point in your hiring and selection process.

Training

Training, Management Development, Ice

Breakers, Training Transfer
Want to know more about training and development for employees? These resources
cover all aspects of employee development including on-the-job training, training
transfer, internal training, and more.

Ice Breakers, Training Tips and Tools

Need training tips, tools, and ice breakers to enrich your meetings, training classes, and
team building sessions? These ideas will make your training and team building sessions
memorable.

Orientation and Training of New

Employees
New employee orientation effectively integrates the new employee into your organization
and assists with retention, motivation, job satisfaction, and quickly enabling each
individual to become contributing members of the work team.

Management Development: Training for

Managers and Supervisors
Management development is critical for organizations in which managers direct and
organize work. Management development resources are featured here to help you
develop managers who are effective leaders in your organization.

Conferences, Events, Training, Trainers

Conferences, events, seminars, trainers and training sessions of interest to Human
Resources professionals and line management.

E-learning - Online Training and

Development - Web-based Training
The site offers the best of the Web for e-learning solutions in employee training,
development, performance improvement, and education. E-learning brings you
resources in online education, email training, Web Based Training (WBT), online learning,
teleclass training, chat room training, and more.

Training Theory and Practice in General

Want to learn about education and training theory and practice for adults and workers
from some of the best articles and websites about management education, training and
development theory and practice online? Start here.

Employee Training, Development, and

Education Online - Email Classes
These sites offer free or low cost email classes - education online and training online in
most areas of work related training and education needs. You'll be amazed at the free or
low cost education and training available online and in email classes

Training, Development, and Education:

Evaluation and Assessment
How effective is your training? Do your trainees learn from your sessions? What forms
do you use for evaluation? Find this and more about training evaluation, training
assessment, and training feedback.

Training Design to Facilitate Adult

Learning
Want to know how to train adults in new skills, new ideas, and new ways of performing
work? These tips and tools about training design for adults will help you design training
to facilitate adult interest in the training. The right training design will ensure your ability
to help adult learners adopt the new ideas received in the training.

On the Job Training: Internal Job Training

Have you done any on the job training lately? The most powerful training that you can
offer is internal job training or on the job training. Customized to your workplace and
emphasizing your culture, norms, and values, on the job training does more than train
job skills. On the job training comes in many varieties and includes such options as job
shadowing, management training, employees training employees, online classes, and
mentoring. Here you'll find the best in on the job training.

Training Needs Assessment

Training needs assessment can be as simple as asking an employee what they'd like to
be able to do better to as complex as developing an individualized training plan for every
employee. Learn how to select appropriate training needs assessment approaches and
tools. Traning needs assessment is a tool that helps you create a superior workforce.

Training Transfer and Behavior Change

The biggest challenge in training is the transfer of the skills and information learned in
the training to the work place. These tips and tools for before, during, and after the
training session will increase training transfer, the use of training content at work.

Training Tips: Make Training More

Effective With These Training Tips
Training tips amplify the success of the training you provide for your employees. You can
make your employee training more effective when you apply these training tips to your
training activities.

Future Education and Training Trends

Interested in what trends exist in education and training for the decade? Take a look at
these resources for some expert predictions about future trands in education and
training.

Organization Development

Change Management, Organization

Development, Culture
The development of your organization and, particularly, how you manage change impacts
the success of your business. Organization development activities intervene in the
interactions of your people systems such as formal and informal groups, work culture
and climate, and organization design to increase their effectiveness using a variety of
applied behavioral sciences.

Change Management and Organization

Development
All aspects of organization development and change management are linked in these
resources. They access information about group facilitation, culture change, consulting,
managing change, planned change, and leading edge topics such as emotional
intelligence and large group processes. Check here for the best organization
development and change management resources.

Organizational Culture: Corporate Culture

in Organizations
Organizational culture is the workplace environment formulated from the interaction of
the employees in the workplace. Organizational culture is defined by all of the life
experiences, strengths, weaknesses, education, upbringing, and so forth of the
employees. While executive leaders play a large role in defining organizational culture by
their actions and leadership, all employees contribute to the organizational culture.

Best Company: Employment, Benefit,

Organizational, Business Practices
Take a look at the best companies as determined by Fortune in their annual Best
Companies to Work For feature and by the Guide. We determined from the Fortune
results, other resources online, and the company websites what about the companies
employment, benefits, organizational, operational, and business practices make them a
best company. So that these profiles stay up-to-date, we have not included information
such as the number of employees. This type of demographic information is most easily
obtained from the best company website or by contacting the best company directly.

Communication

Workplace Communication: In-person,

Email, Phone, Texting, IM, Meetings, &
HRIS
Improve workplace communication. In-person communication is a communication
method people use in the workplace. Employees also accomplish workplace
communication via email, social media, phones and texting, Intranets, IM, HRIS,
meetings, presentations, and newsletters. Poor workplace communication is the most
frequently cited problem in organizations. Learn how to accomplish and improve
workplace communication effectively and efficiently, while maintaining positive
workplace relationships.
Ice Breakers for Meetings (14)
Ice breakers for meetings need to be fast, fun, and easy. These ice breakers for meetings help
you warm up your participants and get the conversation rolling. They ensure that your meeting
attendees are comfortable participating in the discussion.

 Social Media and Work (7)

Increasingly your employees are online participating in social media such as Facebook, LikedIn,
and Twitter. This social media participation poses a new challenge for work. You don't want to
interfere in the personal lives of your employees outside of work but you must protect your
company name and brand. Additionally, you need to monitor social media to respond to what is
being said about your company, your products, and your work place.
Meeting Management (23)
Ineffective meetings use critical resources, sap organizational energy and movement, and affect
employee morale. Find out how to make your meetings work for you.
Listening (5)
Listening is a communication skill not often taught in school. Along with employee recognition,
active listening is your opportunity to demonstrate respect and thankfulness. Listen deeply to
coworkers, employees, and peers to demonstrate respect, share meaning through effective
communication, and learn. Learn more about how to listen.
Networking (12)
Many people think of business or social networking as circulating around a room and
exchanging business cards. But a broader view of business and social networking is that it
creates a pool of contacts from which you can draw leads, referrals, ideas, and information for
your job search and career progress. You can network without ever attending an official
business or social networking event, although attending events is useful in networking. Find out
more about how to do business and social networking successfully.
Newsletters / Memos (9)
One of the most effective methods for work communication is to use written content in
newsletters, publications, memos, instant messages, bulletin boards, white boards, blogs, and
handbooks. Make your written work communication stand out and accomplish shared meaning,
my definition of communication.
Blog (19)
Interpersonal Communication (43)
ant to improve your interpersonal relationships with others? Improve your skill at interpersonal
communication and you will reap the harvest in more successful work relationships. Find
effective interpersonal communication tips and tools. Effective communication is a must at work.
Nonverbal Communication (5)
Nonverbal communication is more powerful than words in communication. Learning about
nonverbal communication will make you a more powerful sender and receiver of
communication. Nonverbal communication includes factors such as facial expression, body
language, and movement. Learn more about nonverbal communication.
Ask Susan (28)
Presentations (9)
Many business people speak frequently to groups. Use these sites to further develop your
speaking and presentation skills. Communicate more effectively. Make your words motivational.
Perfect your keynote skills. Make a splash on stage with perfect presentations.
Small Group Communication (5)

Interested in learning more about how to communicate effectively in a small group or team?
Your small group communication sets the tone for and enables the overall success of the group.
Effective small group communication in your 3 - 15 employee work group is the key to team
success. Find out more about small group communication.
Technology, HRIS, Intranets (16)
Technology is transforming the work of the Human Resources professional. Check these links
for the best ideas in Human Resources Information Systems (HRIS), Management Information
Systems (MIS) and technology application and use. Look for people and productivity boosting
strategies. You'll also find key ideas in understanding technology's impact on work and people.
E-learning, Intranet, Internet, Web site, Web and online information are here.
Business Blog Tips (3)
Business and HR blogs bring information and tips frequently on an informal publishing online
platform. The business and HR tips, opinions, research, videos, and podcasts offered by
business and HR blogs keep you up-to-the-minute on HR and business practices. Full of tips,
each business and HR blog takes on the voice of its writer. Your business can benefit from a
blog. Find out how to maximize the potential of business blogging.
Business Blogs (19)
Unlike traditional media, business, management, and human resources blogs can be updated
minute to minute. Business, management, and human resources blogs are interactive in that the
best business blogs allow comments. Business, management, and human resources blogs
reflect the special voice of the writer. Additionally, legal aspects of business and company blogs
and blogging are discussed.
Readers Respond (45)
Readers respond to questions, share opinions, and tell stories from their relevant knowledge
and work and life experiences. This is an opportunity for audience participation. Join site visitors
who participate and share your stories. Readers respond and interact with the HR site here
Polling Center (22)
Interested in expressing your opinion in a poll? Want to know what other professionals think
about timely topics? All polls from the site are archived here for your continued voting and
viewing pleasure. Vote in the polls.
Performance Management
Do you want to understand the entire spectrum of performance management and improvement
strategies - from feedback and goal setting to improvement or termination? Take a look at these
resources that cover the performance management spectrum.
360 Feedback (13)
360 degree, or multirater, feedback is important as part of a performance management system.
It provides employees with performance feedback from supervisors, co-workers, peers,
customers, and reporting staff. The performance feedback is usually part of a developmental
plan.
Disciplinary Action (23)
Progressive discipline is a process for dealing with job-related behavior that does not meet
expected and communicated performance standards. The primary purpose for progressive

discipline is to assist the employee to understand that a performance problem or opportunity for
improvement exists. Find out more about progressive discipline.
Employee Job Termination (22)
When performance improvement isn't working, you may need to help an employee leave your
employ. Employment ends for positive reasons such as a new job, a resignation or retirement.
But, employment also ends for more negative reasons such as layoffs, downsizing, job
termination or firing. Whatever the reason for the employee's job termination, here's help for you
to manage the employee's job termination. Take a look.
Goal Setting (14)
Goal setting is the foundation for personal and business success. Goal setting enables you to
achieve your dreams and achieve your resolutions. Goal setting is the framework for
management success. Goal setting is the fuel that flames your onward progress. Learn more
about goal setting.
High Performance Employees (2)
Top performers and high performance employees go above and beyond every day at work. How
do you find high performance employees, motivate high performance employees, and retain
high performance employees. What kind of work environment fosters high performance
employees? Find out what you need to know to have an organization full of high performers.
Manage Daily Performance (28)
Managing employee performance every day is the key to an effective performance management
system. Setting goals, making sure your expectations are clear, and providing frequent
feedback help people perform most effectively. Learn more about managing performance.
Performance Measurement (10)
People like to know how they are performing. You can develop an effective performance goal
setting and performance measurement system that gives them this information. Find out how to
establish performance goal setting and performance measurement systems in your
organization.
Performance Appraisal Tips (8)
Not everyone has the opportunity to impact the performance appraisal system within which they
must work. But, every manager has the opportunity to take the performance appraisal system
theyve been dealt and turn the performance appraisal process into a positive, rewarding,
beneficial process for both themselves and the employees who report to them. Start by
implementing these suggestions.
Performance Appraisals: No (6)
Traditional performance appraisal or performance evaluation, as practiced in many
organizations, is an annual assault. Learn more about why employees and managers
universally dislike the traditional performance appraisal system.
Performance Development (12)
At the heart of your performance management system, the performance development planning
(PDP) process helps employees know exactly what is expected from them. The performance
development planning (PDP) meeting is an opportunity for the manager and employee to share
goals for personal and job development. Held four times a year, minimally, performance
development planning guides and documents employee performance.
Technology (20)

Technology is transforming the world of work. Check these technology links for the best ideas in
technology application and use. Look for productivity boosting strategies. You'll also find key
ideas in understanding technology's impact on work and people. Data management strategies
are also available and Human Resources Information Systems (HRIS) and Human Resources
Management Systems (HRMS) are emphasized.
When Employment Ends (82)
Employment ends for positive reasons such as a new job, a resignation or retirement.
Employment also ends for more negative reasons such as layoffs, downsizing, job termination
or firing. Whatever the reason for the job change, help is available to aid you in the transition.
These resources will help you decide whether or when, or aid you in an involuntary job loss.
Take a look.

Coaching
Find coaching, mentoring, consulting, knowledge management and how to build a learning
organization resources.
Knowledge Management (1)
Knowledge Management is the engine that transforms ideas into business value. Knowledge
management is the systematic process for acquiring, creating, synthesizing, sharing and using
information, insights and experiences to achieve organizational goals.
Networking (3)
Many people think of business or social networking as circulating around a room and
exchanging business cards. But a broader view of business and social networking is that it
creates a pool of contacts from which you can draw leads, referrals, ideas, and information for
your job search and career progress. You can network without ever attending an official
business or social networking event, although attending events is useful in networking. Find out
more about how to do business and social networking successfully.

Policy Recommendation
Identify the Need for a Policy
You want to have the necessary policies and procedures to ensure a safe, organized, convivial,
empowering, nondiscriminatory work place. Yet, you do not want to write a policy for every
exception to accepted and expected behavior. Policy development is for the many employees
not for the few exceptions.
Consequently, you do not want to create policies for every contingency, thus allowing very little
management latitude in addressing individual employee needs. Conversely, you want to have
needed policies, so that employees never feel as if they reside in a free-for-all environment of
favoritism and unfair treatment
These ten steps will take you from determining the need for a policy through distributing and
integrating a policy.

A policy is necessary:
if the actions of employees indicate confusion about the most appropriate way to
behave (dress codes, email and Internet policies, cell phone use),
if guidance is needed about the most suitable way to handle various situations
(standards of conduct, travel expenditures, purchase of company merchandise),
when needed to protect the company legally (consistent investigation of charges
of harassment, non-discriminatory hiring and promotion),
to keep the company in compliance with governmental policies and laws (FMLA,
ADA, EEOC, minimum wage),
to establish consistent work standards, rules, and regulations (progressive
discipline, safety rules, break rules, smoking rules), and
to provide consistent and fair treatment for employees (benefits eligibility, paid
time off, tuition assistance, bereavement time, jury duty).
There may be other reasons, additionally, for why you may want to develop a policy. Remember,
though, that one employee's poor behavior should not require a policy that will affect all other
employees.
THE GOAL OF A POLICY
Once you've determined that a policy is necessary, determine the goal you want to accomplish
in writing the particular policy. When possible, you will want to tell employees why the policy is
being implemented.
You need enough details in the policy to make the company's position clear, yet you can never
hope to cover every potential situation addressed by the policy.
Consequently, my goal with a policy is short and simple. I recognize this may not be possible
with policies about areas such as the company's approach to the Family Medical and Leave Act,
discrimination or complaint investigation, or the progressive discipline system.

Salary and Benefits

Need up-to-date information about the competitive market for employee attraction and
retention? Learn more about compensation, benefits, salary research, and salary negotiation to
maximize your income potential.
Compensation Strategies and Structure (16)
How employers structure compensation is critical to attract, engage, and retain key employees.
You need to determine your compensation strategy that will achieve your employee goals. The

right compensation strategy with the appropriate compensation structure will help you attract
and retain critical employees. Reward and recognize your employees with an appropriate,
market-driven, compensation structure. These resources will help.
Salary and Compensation Information (25)
Curious about all of the terminology related to salary and compensation? You're not alone.
Compensation and salary information is important for every employee to understand. Starting
salary, salary range, pay grades, and more, all have different meanings. Understand employee
compensation and salary information. Be informed about your salary and compensation
information and terminology.
Variable Compensation (5)
Modern organizations are making variable compensation a significant percentage of employee
compensation in the form of profit sharing, bonuses, and stock options. This ensures that
employees prosper when the company prospers. The higher the position level within the
organization, the more likely the employee will receive significant portions of his or her salary in
variable compensation.
Standard Employee Benefits (44)
A modern approach to compensation and employee benefit plans rewards and recognizes your
best employees. Effective employee benefits strategies raise productivity, increase employee
retention, and have a positive impact on the bottom line. Visit these employee benefits
resources that emphasize current thinking in employee benefits administration.
How to Increase Compensation (5)
You can make more money than you are currently paid. These tips and tools will help you ask
for a pay raise and increase your compensation. Increase your pay to the salary you desire.
Lifetime income depends on your willingness and ability to ask for a pay raise and increase your
compensation. Find out how to ask for a pay raise and increase your compensation.
Non-standard Benefits (43)
After you've provided the basic employee benefits that employees have come to expect from
employers, consider the impact of offering additional benefits to recruit and retain a superior
workforce. In addition to salary, insurance and a retirement plan, employees benefit from tuition
assistance, work-life family events, free food and more.
Role of Salary and Benefits (7)
The salary and employee benefits your organization provides serve a major role in recruiting,
retaining, and motivating staff. While salary and benefits are not the "most" important aspect of
your jobs, they definitely contribute to recruiting, retaining, and motivating superior employees.
Salary Negotiation (12)
Each employee who joins your organization conducts a salary negotiation with you to maximize
their salary and benefits. For reasons of consistency, fairness, and employee morale, you often
need to reject candidate requests in their salary negotiations. You can conduct fair salary
negotiations that positively impact your company's budget while making the new employee feel
their salary negotiation was successful. Learn more.
Salary Research (12)
Interested in using onlne salary tools and salary calculators to research salary information for
pay bands, salary increases, market based salary ranges, average salary for jobs, merit salary

ranges, and salary research for comparable jobs? You'll find all the salary research and
information you need here.
Salary Surveys (4)
How much is a job worth in comparison to other jobs? See these salary surveys to compare
salaries for various jobs. These salary surveys should give you a good idea about an
appropriate salary for a job.
Executive Compensation (9)
Executive staff compensation: salary, benefits, and perks, needs special attention in recruiting
and hiring executives. Executive staff are further along in their careers and they have a standard
of expected benefits and compensation beyond the norm - and rightly so. You expect more from
them. Find out more about executive compensation and benefits.
Retirement Plans: 401(k), SEP IRA, More (8)
Interested in your retirement planning and savings options? Look here for information about
401(k) plans, retirement calculators, pensions, social security, cash balance retirement plans,
SEP IRAs, Roths, annuities, government resources, estate planning, investments and more
related to retirement.
Employee Compensation Questions (8)
Readers ask frequent questions about employee compensation: how to ask for a raise, how to
negotiate the best salary, whether to provide compensation information when a potential
employer asks, what is included in employee compensation, and more. Check here for answers
to common employee compensation questions.
Employee Safety (10)
Most employees have the expectation that their workplace will offer a safe environment in which
to do work. Some workplaces are safer than others just as some occupations offer more safety
than others. Employers care about employee safety. Learn more about how to create workplace
safety and employee safety.

Team Building
Employee involvement, teams, and employee empowerment enable people to make decisions
about their work. When you involve employees in decisions and use team building to foster
relationships, you increase loyalty and foster engagement.
Employee Empowerment (8)
Employee empowerment is a strategy and philosophy that enables employees to make
decisions about their jobs. Employee empowerment helps employees own their work and take
responsibility for their results. Employee empowerment helps employees serve customers at the
level of the organization where the customer interface exists.
Employee Involvement (7)
Employee involvement is creating an environment in which people have an impact on decisions
and actions that affect their jobs. Employee involvement is not the goal nor is it a tool, as
practiced in many organizations. Rather, employee involvement is a management and
leadership philosophy about how people are most enabled to contribute to continuous
improvement and the ongoing success of their work organization.

 Team Building (19)

People in every workplace talk about team building, working as a team, and my team, but few
understand how to create the experience of team building or how to develop an effective team.
Many view teams as the best organization design for involving all employees in creating
business success and profitability. Learn how team building helps enable the success of work
teams and team work.
Team Building Activities (24)
Team building activities heighten the effectiveness of team building sessions when targeted to
the facilitation or training topic and the needs of the team participants. Check here for the team
building activites I develop and for the best team building activities from the Web.
Team Building FAQs (4)
Interested in knowing how to build successful teams? These team building FAQs, tips and
recommendations about successful team building take you through the basics and more. Take a
look at these team building FAQs to make your work teams successful.
Team Building Holidays (16)
Celebrate holidays for team building at work. Find ideas for successful teams, effective team
work, and team building around holiday ideas, events, and themes.
Team Communication (5)
Interested in learning more about how to communicate effectively in a small group or team?
Your team communication sets the tone for and enables the overall success of the team.
Effective team communication in your small work group is the key to team success.
Teams Top Picks (3)
Find recommended reading to help you create effective work teams, successful team work, and
team building ideas and activities.
Teamwork Success (7)
These are the critical factors in teamwork success. Whether your goal is to develop a project
team, your departmental team, or a sense of teamwork company-wide, these factors support
teamwork success. Without a dedication to teamwork success, helping employees work
together to produce results is a challenge. Use these teamwork success factors to develop
effective, contributing teams.

Employee Relations
Understanding legal decisions and legislation is fundamental in our increasingly litigious society.
Find the best sources for human resources legal, state and federal government information, and
court decisions here. Find labor relations information that ensures positive employee relations,
and policy samples.
Policies and Samples (231)
Policies, handbooks and procedures provide guidance for fair and consistent staff treatment.
They are most useful when applied as guidelines rather than as rules and laws. Use these
examples to guide the development of yours.

Dress Codes for Work (20)

A work dress code is a set of standards that companies develop to help provide their employees
with guidance about what is appropriate to wear to work. Dress codes range from formal to
business casual to casual. The formality of the workplace dress code is normally determined by
the amount of interaction employees have with customers in their workplace. Everything dress
codes is available here.
Policy Samples (193)
Policy, procedures, and standards samples and examples to help you write and develop fair,
consistent policies standards, and procedures for staff guidance and fair treatment.
Discrimination (19)
Discrimination is hard to pinpoint and discrimination is difficult to cure. Discriminatory thinking is
rooted in the minds/hearts of people based on their background, experience, and beliefs.
Discrimination training tells people what they cannot say and do. Discrimination is forbidden by
law for such characteristics as gender, race, age, religion, sexual orientation, and in
employment decisions.
Labor Laws / Government Agencies (36)
Government agencies and Federal and state labor laws impact employer rights and behaviors,
and the interaction that employers have with their employees. Find out about the government
agencies, the labor laws and practices, and the regulations that cover employers, their labor
practices, and their relationships with their employees. Find out more about labor laws.
Employment Law in Action (9)
Have a question about a workplace issue covered by an employment law? Employment law is
always open for interpretation and the rights of employees and employers are defined by courts
every day. Find the latest application of employment law to employee rights and employer rights
in these resources about employment law.
Labor Relations (1)
Labor Relations explores such topics as management-union relationships, remaining non-union,
collective bargaining, the potential contribution of a union representative, the advantages of a
represented work place and grievances
How to Interpret Unemployment Information (0)
Want to understand the monthly unemployment report that is issued by the U.S. Department of
Labor? Here's an economist's take on how you should interpret the unemployment data for real
understanding of the economic picture.
Labor Relations (16)
Labor Relations explores such topics as management-union relationships, remaining non-union,
collective bargaining, the potential contribution of a union representative, the advantages of a
represented work place and grievances
Legal Documents (9)
Legal documents exist in employment to guarantee and safeguard the rights of both employees
and employers. Find out more about legal documents in employment. See sample legal
documents used in employment.
People With Disabilities (9)

People with disabilities should be considered without discrimination in the entire employment
process, from job posting through employment. People with disabilities capably contribute when
provided the opportunity to work. Employers face far fewer problems with disability
accommodation and cost than they might believe. Consequently, disability employment should
not be an issue in employee selection. Here are issues related to people with disabilities:
accommodation, discrimination, legal rights.
Handbook Samples (7)
Sample and example policy manuals and employee handbooks will help you write your own
policy manual or employee handbook. Look here for ideas.
Advice for Employers (4
Looking for advice about how to handle tricky situations at work that could ultimately lead to a
lawsuit? These are some of the common situations employers face with advice about how to
approach them.

Leadership
Whether you're in human resources or line management, you'll find how to, theoretical and
even, inspirational information about employee management, supervision and leadership within
these resources. Looking for input to further develop your own employee management and
leadership skills? Seeking insight into working well with other managers and leaders? You'll find
the information you need here.
Bad Managers: How to Deal With (17)
Can't stand your job because of your bad boss? Bad and ineffective managers exist in every
organization. The worst managers fail to trust employees, don't respect employees, and
intimidate employees. Find out how to understand and deal with bad managers and bosses
here.
Employee Recognition (28)
Looking for ideas about employee recognition, employee rewards, employee awards and just
thanking employees? Look no further. Ideas for both formal and informal employee recognition
and employee rewards are here. Your only limit in employee recognition and in rewarding and
thanking employees is your imagination.
Business Ethics (17)
Human Resources professionals face business ethics choices and their consequences daily.
These business ethics sites enhance your understanding of business ethics.
Business Publications (9)
Business, management, and supervision related magazines, publications, newsletters,
bookstores, publishers, catalogs of information, e-zines, online magazines and newsletters, and
email newsletters are listed here. You'll also find links to book reviews. Visit this ever-changing
resource!
Coaching / Consulting (10)
Coaching employees helps employees develop their talents and improve their skills. Employees
are developed and educated through methods other than training classes and seminars. Chief
among these methods, coaching from a respected boss, peer or mentor, is significant in
employee development. Find coaching resources here.
Customer Service (6)

Effective customer service and customer relationship management, to both your internal and
external customers, will cause your Human Resources department to be viewed as a strategic
partner to management and staff. Your organization is more likely to use your services when
you offer effective customer service and customer service training.
Delegation (5)
Effective delegation involves the delegation of work to reporting staff members in such a way
that their skills are enhanced. Effective delegation allows an employee to increase their ability to
make decisions and contribute to organization success. Effective delegation is not just giving
employees more work to do, although sometimes there is more work to do.
Employee Retention (21)
Employee retention, especially of your best, most desirable employees, is a key challenge in
organizations today. Use these tips, articles, tools and ideas to learn employee retention
strategies that will help you retain your best staff. Learn loyalty strategies for employee
retention.
Leadership (30)
The Human Resources professional has the opportunity to lead and impact the leadership skills
of others. Use these sites to further develop leadership skills.
Management Books (40)
Looking for recommendations about the best management and leadership books? These
management and leadership books are recommended by your editor and guide, Susan
Heathfield. Take a look.
Management Development (33)
Management development training is critical for organizations in which managers direct and
organize work. Management development training resources are featured here to help you
develop managers who are effective leaders in your organization.
Find coaching, mentoring, consulting, knowledge management and how to build a learning
organization resources.
Management Tips (32)
Want to be a better manager, a better coworker? These business, management, and work
relationship tips will help you develop successful and effective management and leadership
skills.
Manager Role in Motivation (25)
The manager plays the most important role in employee motivation. Effective management in
the business workplace is critical to positive employee motivation and high employee morale.
Learn more about the manager's role in a workplace that fosters high employee morale and
positive employee motivation.
Managing in Tough Times (4)
Managing your business and managing your employees is increasingly difficult during an
economic downturn or recession. Workforce planning becomes critical since employees are
usually your biggest cost. There are plans you can make and steps you can take for effective
recession management. Find out more about recession management.
Mentoring / Knowledge Management (17)

Mentoring helps employees develop their talents and improve their skills. Mentoring is coaching,
listening, advising, and maintaining a relationship, generally with an employee who is less
experienced than the mentor. Mentoring is a proven method for developing the skills and
potential ability to contribute of an employee. Find mentoring resources as well as those
concerning knowledge management and how to build a learning organization.
Project Management (12)
Project management skills are essential to productivity and a sense of accomplishment. These
links will lead you to some of the best sites on the Web with information about project
management.
Quality (2)
Interested in more information about quality, continuous improvement, kaizen events and other
ways organizations are involving people in business decisions and process improvements?
Employee suggestion programs can help with quality and process improvement, when
implemented effectively. Learn about the role of quality and continuous improvement in
business and management.
Strategic Planning (48)
The areas of business planning, human resources planning, and strategic planning and
performance measurement are outgrowths of the desire of managers, stakeholders and
stockholders for direction and accountability. These strategic planning sites bring excellent
resources to the strategic planning effort.
Supervision (28)
Employee supervision is the role of the front line supervisor in a company or organization.
Supervisors have direct contact with the employees who they supervise. Supervision helps
establish order in the workplace. Supervisors report to managers in the organization hierarchy.
Effective supervision is a foundation of a successful organization.
Want to improve your skills in supervising employees? Supervising employees is a challenging,
and sometimes daunting, task. Especially problem employees stretch your supervising skills
and ability. Find out more about supervising problem employees.
Managing Millennials (8)
Your millennials, given appropriate management and support, bring talents, skills, and Internet
and technology savvy to your workplace. These employees of your future can contribute much
in the present when managed to take advantage of their strengths. Find out more about the
myths that exist about managing millennials.
Managing Change (16)
Managing change is a necessary management skill in today's fast changing workplace. In fact,
managing change is so important that you can't effectively manage in today's workplace without
these skills. These resources will help you improve your success in managing change.

The role bears responsibility for all of the processes and systems related to people in an
organization. The role must support the work of managers who supervise and lead the work of
these people.

The HR professionals must develop the skills of their managers and their organization to do
these activities well. The job of the HR professional is a constant challenge as HR staff balance
many roles and activities in support of their organizations.

Human Resources Job Descriptions

Human Resources Assistant

Human Resources Generalist
Human Resources Manager
Human Resources Director
Human Resources Recruiter