ELECTRICALLOSS OF 4X4 SYSTEM

Article No.
98-13-19

LAMP4X4 LAMP ILLUMINATED

LAMPNO INTERIOR LIGHTING
MOON ROOFINTERMITTENT OR LOSS OF
POWER
REAR WIPERINTERMITTENT OR LOSS OF
POWER
WINDOWSINTERMITTENT OR LOSS OF POWER
FORD:

1997-1998 EXPLORER

MERCURY:

1997-1998 MOUNTAINEER

This TSB article is being republished in its entirety

to correct the Service Procedure Steps.

DIAGNOSTIC/SERVICE PROCEDURE

may occur on some vehicles. This may be caused

by an intermittent Battery Saver, Accessory Delay
or One-Touch-Down Relay operation and possible
chafing of vehicle wire harness.

Accurately RECORD ALL Diagnostic Trouble Codes

(DTCs) from the Generic Electronic Module (GEM).
The following codes can be generated by a faulty
relay:
B1371-Illuminated Entry Relay-Circuit
B1302-Accessory Delay Relay-Circuit
B1398-One-Touch-Down Relay-Circuit 1
B1814-Rear Wiper Motor Down Relay-Circuit
B1818-Rear Wiper Motor Up Relay-Circuit
P1820-Transfer Case L2H Relay-Circuit
P1824-Clutch Relay-Circuit
P1828-Transfer Case H2L Relay-Circuit

ACTION

DIAGNOSIS

Repair the affected circuit, and/or replace the

Battery Saver, Accessory Delay, or
One-Touch-Down Relay. Refer to the following
Diagnostic/Service Procedure for details before
replacing any components.

1.

If you have any of these codes B1371, B1814,

B1818, and/or the interior lights or rear wipers
are part of the customer concerns, go to Step
12. Otherwise locate the Accesory Delay Relay
and proceed to next Step.

2.

Put key in RUN.

ISSUE
A

flashing 4X4 lamp and/or a intermittent or loss of:

Power windows
Interior lights
Rear wiper (if equipped)
Moon roof (if equipped)
4x4 system (if equipped)

a. If conditions are repeatable, go to Step 3.

b. If conditions are not repeatable, follow
standard GEM troubleshooting procedures.

PROOF 15-MAR-00

81-0025R1

3.

Operate the windows until they fail then

proceed to next Step.

4.

Remove relay from relay box then proceed to

next Step.

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Article No. 98-13-19 Contd.

5.

Check for battery voltage at Pin 87.

a. If battery voltage is present, go to Step 6.
b. If battery voltage is not present, go to Step
23.

6.

Check for battery voltage at Pin 86.

a. If battery voltage is present, go to Step 8.
b. If battery voltage is not present, go to Step
7.

7.

Locate the Battery Saver Relay and check Pin

3 for battery voltage.
a. If battery voltage is present, go to Step 23.
b. If battery voltage is not present, go to Step
16.

8.

Return the Accessory Delay Relay back to the

relay box then proceed to next Step.

9.

Check for Ground at Pin 85.

a. If Ground is present, go to Step 10.
b. If Ground is not present, follow standard
GEM troubleshooting procedures.

10. Check for battery voltage at Pin 30.

a. If battery voltage is present, follow normal
GEM diagnostic procedures.
b. If battery voltage is not present, go to Step
11.
11. Check all female terminals at the relay.
a. If all terminals are tight and all wiring crimps
are good, REPLACE the Accessory Delay
Relay, then go to Step 22.
b. Make sure all terminals are tight and all
wiring crimps are secure then go to Step 9.
12. Locate the Battery Saver Relay.

15. Remove relay from relay box then proceed to

next Step.
16. Check for battery voltage at Pin 1.
a. If battery voltage is present, go to Step 17.
b. If battery voltage is not present, go to Step
23.
17. Check for battery voltage at Pin 5.
a. If battery voltage is present, go to Step 18.
b. If battery voltage is not present, go to Step
23.
18. Return the Battery Saver Relay back to the
relay box then proceed to next Step.
19. Check for Ground at Pin 2.
a. If Ground is present, go to Step 20.
b. If Ground is not present, follow standard
GEM troubleshooting procedures.
20. Check for battery voltage at Pin 3.
a. If battery voltage is present, follow standard
GEM troubleshooting procedures.
b. If battery voltage is not present, go to Step
21.
21. Check all female terminals at the relay.
a. If all terminals are tight and all wiring crimps
are good, REPLACE the Battery Saver
Relay, then go to Step 22.
b. Make sure all terminals are tight and all
wiring crimps are secure then go to Step
19.
22. Verify all concerns are corrected.
a. If all concerns are corrected, return vehicle
to customer.
b. If all concerns are NOT corrected, go to
Step 23.

13. Put key in RUN.

a. If conditions are repeatable, go to Step 14.
b. If conditions are not repeatable, follow
standard GEM troubleshooting procedures.

23. This is Not a GEM-related issue. Follow

standard troubleshooting procedures.

14. Operate the windows until they fail then

proceed to next Step.

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81-0025R1

PROOF 15-MAR-00

Article No. 98-13-19 Contd.

PART NUMBER
F5TZ-14N089-B
FOAZ-14N089-A
F77Z-14B205-AA
F77Z-14B205-BC
F87Z-14B205-BA
F87Z-14B205-CB

PART NAME
Relay - One-Touch-Down And Battery
Saver
Relay - Accessory Delay
Generic Electronic Module (GEM)
(1997 4X2)
Generic Electronic Module (GEM)
(1997 4X4)
Generic Electronic Module (GEM)
(1998 4X2)
Generic Electronic Module (GEM)
(1998 4X4)

OTHER APPLICABLE ARTICLES: NONE

SUPERSEDES: 98-11-6

PROOF 15-MAR-00

81-0025R1

WARRANTY STATUS: Eligible Under The

Provisions Of Bumper To
Bumper Warranty Coverage
OPERATION DESCRIPTION
TIME
981319A
Perform Pinpoint Tests
1.0 Hr.
981319B
Replace Relay
0.2 Hr.
DEALER CODING
CONDITION
BASIC PART NO.
CODE
14B205, 14N089
42
OASIS CODES: 102000, 105000, 201100, 202000,
203200, 206000, 502000, 504000,
508000

81-0025R1

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