How do you feel the support from HR team

disstisfying/dispute resolution needs to be quick

Neutral
R & R/ Delay in problam resolution
satisfying/processing are very much slow
Total Result

Sum - How do you feel the support from HR team

How do you feel about the things going on in your team

1 Dissatisfying
2 Moderately Satisfying
3 Moderately Satisfying
4 neutral
5 neutral

How do you feel about your job

Neutral
Moderately Satisfying
Neutral
dissatisfying
Neutral

What are the challenges do you face in your job of team handeling
Dissatisfaction of associates due to salary-attrition
to handle the work of other team members,easy work formula
unplanned leave,casual attitude,work ignorance
R & R irregular
new batches learning level is slow

Are you adequetly provided with the tools & knowlade to mannage your job
Moderately Agree
Moderately Agree
neutral
neutral
highly agree

one thing you feel working right & you feel happy about it
timely salary/work envoirnment/IJP gives chance to grow
cooperation among team members
insurance plan,salary date
policies/lerning oppertunities
no comments

Things in which you will like to see changes

Any kind of incentive to employees will be good
ovoide extra work load
attendence management system needs improvement/
Things way beyond the KRA, not give much time t
reporting is high
6000
5
1000
for quarter

How do you feel about the support from management

Neutral
satisfying
dissatisfying/
Neutral
Neutral

2
500
weighted average -one parameter10% weighted
to ensure every guy who comes out from training should be productive
to select who are in need and desire to work rather then guy of heavy skills.

How do you feel the support from HR team

Neutral
satisfying/processing are very much slow
disstisfying/dispute resolution needs to be quick
Neutral
R & R/ Delay in problam resolution

uld be productive
en guy of heavy skills.

do you get suppor

some time
yes, always
neutral
Total Result

Sum - do you get support you were expecting for() Ability to handle technical queries, any other qu

How do you feel about youSum - How do you feel about your Job
Dissatisfying
Highly satisfied
neutral
satisfying
Total Result

Do you feel to have re- traSum - Do you feel to have re- training session ?
highly disagree
moderately disagree
moderately satisfying
neutral
(empty)
Total Result

How do you feel about your Job

Dissatisfying
satisfying
Dissatisfying
satisfying
satisfying
satisfying
satisfying
neutral
satisfying
satisfying
satisfying
satisfying
neutral
Highly satisfied
Highly satisfied
neutral

How has been the work for you

It has been well as seniors are suppo
satisfying
feel good with my work
satisfying
good
feel good with my work
satisfying
good
satisfying
good
moderetaly satisfying
good
good
very good
feel good with my work
good

what kind of problam do you face while performing your duties

not much
system problam/head phone problam/Wash room problam/drinking water
only Head phone
water/system
Head phone/ System
Head phone
Head phone
CRM Issue
not much
not much
envoirnment related
head phone problem
CRM Issue/Head Phone
never faced any kind of problam
Head Phone/Support from IT team is negligible
no problam

whom do you turn up for support if you had problam connected with your job
peers
TL/peers trainers
Peers/TL
peers
Peers/TL
peers
peers
TL
TL
Peers/TL
TL/peers/none/Manager
Peers/TL/none
TL
TL
TL/Peers
TL

do you get support you were expecting for() Ability to handle technical queries, any other
yes, always
some time
yes, always
some time
yes, always
yes, always
yes, always
yes, always
yes, always
yes, always
yes, always
neutral
yes, always
yes, always
yes, always
yes, always

How do you find you are performing well/ not performing well in your Job?
my seniors always give me feedback
I judge it my self
I ask my peers about it
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback
my seniors always give me feedback

How approchable do you feel your TL and managers are?

neutral
neutral
higly approchable
higly approchable
higly approchable
higly approchable
higly approchable
higly approchable
approchable
approchable
higly approchable
approchable
higly approchable
higly approchable
higly approchable
approchable

What things you like about your Job? What you dont like about it?
like only mailing work as its more responsibIJP criteria
feels satisfying when coustomer is satisfiedCroud/IJP criteria
envoirnment
no overtime
Award/PLI
Billing and MIS
nothing
TL & managers are very co-operative
IJP criteria
challanging
No financial assistance at the time
IJP criteria/ shortlisting
IJP criteria/ shortlisting/salary incr
knowlade acquisition

calling

Cooperative team/envoirnment
learning envoirnment

No salary hike after 1.5 Years/PI/Sh

nothing

How satisfied do you feel about the training programme which you had?
satisfying
satisfying
satisfying
Neutral
satisfying
satisfying
highly satisfied
highly satisfied
satisfying
highly satisfied
satisfying
satisfying
highly satisfied
highly satisfied
highly satisfied

Do you feel to have re- training session ?

neutral
neutral
neutral
neutral
moderately satisfying
neutral
neutral
highly disagree
neutral
moderately disagree
moderately disagree
moderately disagree
highly disagree
moderately disagree
highly disagree

How do you feel about the things going on in your team

Dissatisfying
Moderately Satisfying
neutral
Total Result

How do you feel about your job

dissatisfying
Moderately Satisfying
Neutral
Total Result

What are the challenges do you face in your job of team handeling
Dissatisfaction of associates due to salary-attrition
new batches learning level is slow
R & R irregular
to handle the work of other team members,easy work formula
unplanned leave,casual attitude,work ignorance
Total Result
Are you adequetly provided with the tools & knowlade to mannage your j
highly agree
Moderately Agree
neutral
Total Result

one thing you feel working right & you feel happy about it
cooperation among team members
insurance plan,salary date
no comments
policies/lerning oppertunities
timely salary/work envoirnment/IJP gives chance to grow
Total Result

Things in which you will like to see changes

Any kind of incentive to employees will be good
attendence management system needs improvement/engagement activities/notice period should b
ovoide extra work load
reporting is high
Things way beyond the KRA, not give much time to manage team
Total Result

How do you feel about the support from management

dissatisfying/
Neutral
satisfying
Total Result

How do you feel the support from HR team

disstisfying/dispute resolution needs to be quick
Neutral
R & R/ Delay in problam resolution
satisfying/processing are very much slow
Total Result

Sum - How do you feel about the things going on in your team

Sum - How do you feel about your job

Sum - What are the challenges do you face in your job of team handeling

Sum - Are you adequetly provided with the tools & knowlade to mannage your job

Sum - one thing you feel working right & you feel happy about it

Sum - Things in which you will like to see changes

ent activities/notice period should be 30 days

Sum - How do you feel about the support from management

Sum - How do you feel the support from HR team

How do you feel about your Job

Dissatisfying
Highly satisfied
neutral
satisfying
Total Result

How has been the work for you

feel good with my work
good
It has been well as seniors are supportive
moderetaly satisfying
satisfying
very good
Total Result

whom do you turn up for support if you had prob

peers
Peers/TL
Peers/TL/none
TL
TL/Peers
TL/peers trainers
TL/peers/none/Manager
Total Result

do you get support you were expecting for() Abili

some time
yes, always
neutral
Total Result

How do you find you are performing well/ not per

I ask my peers about it
I judge it my self
my seniors always give me feedback
Total Result

How approchable do you feel your TL and manag

approchable

higly approchable
neutral
Total Result

What things you like about your Job?

Billing and MIS
challanging
Cooperative team/envoirnment
envoirnment
feels satisfying when coustomer is satisfied
knowlade acquisition
learning envoirnment
like only mailing work as its more responsible
no overtime
TL & managers are very co-operative
(empty)
Total Result

What you dont like about it?

Award/PLI
calling
Croud/IJP criteria
IJP criteria
IJP criteria/ shortlisting
IJP criteria/ shortlisting/salary incriment
No financial assistance at the time of training
No salary hike after 1.5 Years/PI/Shift allowance
nothing
(empty)
Total Result

How satisfied do you feel about the training pr

highly satisfied
Neutral
satisfying
(empty)
Total Result

Do you feel to have re- training session ?

highly disagree
moderately disagree
moderately satisfying
neutral

(empty)
Total Result

Sum - How do you feel about your Job

Sum - How has been the work for you

Sum - whom do you turn up for support if you had problam connected with your job

Sum - do you get support you were expecting for() Ability to handle technical queries, any other qu

Sum - How do you find you are performing well/ not performing well in your Job?

Sum - How approchable do you feel your TL and managers are?

Sum - What things you like about your Job?

Sum - What you dont like about it?

Sum - How satisfied do you feel about the training programme which you had?

Sum - Do you feel to have re- training session ?

with your job

chnical queries, any other quesries)

your Job?

How do you feel about the things going on in your team

Dissatisfying
Moderately Satisfying
neutral
How do you feel about your job
dissatisfying
Moderately Satisfying
Neutral
What are the challenges do you face in your job of team handeling
Dissatisfaction of associates due to salary which is leading to attrition
new batches learning level is slow
R & R irregular
Have to handle the work of other team members due to there inefficiency
unplanned leave,casual attitude,work ignorance
Are you adequetly provided with the tools & knowlade to mannage your job
highly agree
Moderately Agree
neutral
Thing you feel working right & you feel happy about it
cooperation among team members
insurance plan,salary date
lerning oppertunities
timely salary/work envoirnment/IJP gives chance to grow
Things in which you will like to see changes
Any kind of incentive to employees will be good
attendence management system needs improvement/engagement activities/notice period s
avoide extra work load
reporting is high
Things way beyond the KRA, not give much time to manage team
Count of How do you feel about the support from management
dissatisfying
Neutral
satisfying
How do you feel the support from HR team
disstisfying/dispute resolution needs to be quick
Neutral
R & R/ Delay in problam resolution
satisfying/processing are very much slow

1
2
2
1
1
3
1
1
1
1
1
1
2
2
1
1
1
1
1
1
1
1
1
1
3
1
1
2
1
1

Major areas of concern

Dissatisfaction of associates due to salary which is leading to attrition
new batches learning level is slow
R & R irregular
Have to handle the work of other team members due to there inefficiency
unplanned leave,casual attitude,work ignorance
Any kind of incentive to employees will be good
attendence management system needs improvement
avoide extra work load
reporting is high
Things way beyond the KRA, not give much time to manage team
/engagement activities/notice period should be 30 days

By associate
No incentive
No salarry inciment after 1.5 years
No financial assistance at the time of training
head phone problem
Support from IT team is negligible

Remarks