Professional Documents
Culture Documents
Steven A Page
Castle Rock, CO
80109
T 720.275.2364
Steve105105@hotmail.com
LEADERSHIP
PROFESSIONAL EXPERIENCE
Service Operations Technician NREL (National Renewable Energy Laboratory) - January 2010
July 2012
Active member of Steering Committee
PC and Mac infrastructure engineering partnership
I Streamlined processes and workflow for interdepartmental resources
Leader in troubleshooting issues for the company infrastructure affecting client systems. (Tier 2 and 3)
Awarded Coin for Security Awareness and Compliance
Middleware advisor for change impacting, or impacted by, Java patching and other web application
updates.
Responsible for clear communications between Developers and the Infrastructure teams
Middleware Expert for data exchange across firewalls
Worked with integration of application and data movement across North America and 2 Foreign
Countries.
Sr. Systems Engineer HQ Red Robin Gourmet Burgers March 2007 June 2008
Lead for improving interactions with direct client support.
Middleware Engineer with POS to data center.
Maintained automation patching of desktops and servers. (java, ms products, oracle/other DB
applications)
Operated as the Infrastructure and Operations Engineer, supporting whole environment from planning
to routine patching.
Was active member of IT Steering Committee
Project Management of new systems and hardware lifecycles.
Responsible for all inventories of software licensing compliance, as well as hardware ordering.
Spearheaded working with PCI and SOX Compliance contractors on the AD and server systems side
of events.
Medical Records Tech (GS-0675-04) HQ ARPC Denver April 2003 February 2004
Responsible for database health of records
Data entry and records maintenance
Functioned as records review individual for medical compliance
Leader for training the team with new tools and systems.
Maintained systems in the department.