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Omnicast 4.

8 SR4
Release Notes

Click here for the most recent version of this document.

Copyright notice
2011, 2013 Genetec Inc. All rights reserved.
Genetec Inc. distributes this document with software that includes an end-user license agreement and is
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All specifications are subject to change without notice.

Document information
Document title: Omnicast 4.8 SR4 Release Notes
Document number: EN.100.001-V4.8.C4.(1)
Document update date: May 31, 2013
You can send your comments, corrections, and suggestions about this guide to
documentation@genetec.com.

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EN.100.001-V4.8.C4.(1)

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Product documentation
Omnicast includes the following documentation:

Omnicast Release Notes. Describes the Omnicast release in detail, including new features, fixed issues,
and known issues.

Omnicast Installation and Upgrade Guide. Describes the prerequisites for installing Omnicast and provides instructions for installing and upgrading Omnicast on your system.

Omnicast Administrator Guide. Provides all the instructions and conceptual information youll need to
set up, configure, and administer your Omnicast system.

Omnicast Live Viewer User Guide. The Live Viewer is the control and monitoring center of your entire
security system. This manual teaches you how to perform your every day monitoring functions.

Omnicast Archive Player User Guide. The Archive Player is Omnicasts investigative tool. This manual
explains how to perform intelligent archive database queries based on date, time, camera, event type,
motion, complex metadata tags, bookmarks, and past alarms.

Omnicast Video Unit Configuration Guide. Provides the pre-configuration instructions for integrating
video units into Omnicast, and any configuration steps required for some video unit features to work.

Omnicast Portable Archive Player User Guide. Explains how to use the Portable Archive Player to view
exported video files.

Where can I find the product documentation?

Product DVD. The documentation is available on the product DVD in the Documentation folder. Release
notes and installation guides include a direct link to the latest version of the document.

Genetec Technical Assistance Portal (GTAP). The latest version of the documentation is available from
GTAP. Note, youll need a username and password to log on to GTAP.

Online help. Omnicast client applications include online help, which explain how the product works and
provide instructions on how to use the product features. To access the online help, click Help or press F1
in the different client applications.

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Technical support
Genetec Technical Assistance Center (GTAC) is committed to providing its worldwide clientele with the best
technical support services available. As a Genetec customer, you have access to the Genetec Technical
Assistance Portal (GTAP), where you can find information and search for answers to your product questions.

Genetec Technical Assistance Portal (GTAP). GTAP is a support website that provides in-depth support
information, such as FAQs, knowledge base articles, user guides, supported device lists, training videos,
product tools, and much more.
Prior to contacting GTAC or opening a support case, it is important to look at this website for potential
fixes, workarounds, or known issues. You can log in to GTAP or sign up at https://gtap.genetec.com.

Genetec Technical Assistance Center (GTAC). If you cannot find your answers on GTAP, you can open a
support case online at https://gtap.genetec.com. For GTAC's contact information in your region see the
Contact page at https://gtap.genetec.com.
NOTE Before contacting GTAC, please have your System ID (available from the About button in your client application) and your SMA contract number (if applicable) ready.

Licensing.

For license activations or resets, please contact GTAC at https://gtap.genetec.com.

If you require a demo license or have questions regarding pricing, please contact Genetec Sales at
sales@genetec.com, or call 1-866-684-8006 (option #2).

For issues with license content or part numbers, or concerns about an order, please contact Genetec
Customer Service at customerservice@genetec.com, or call 1-866-684-8006 (option #3).

Additional resources
If you require additional resources other than the Genetec Technical Assistance Center, the following is
available to you:

GTAP Forum. The Forum is an easy to use message board that allows clients and Genetec staff to communicate with each other and discuss a variety of topics, ranging from technical questions to technology
tips. You can log in or sign up at https://gtapforum.genetec.com.

Technical training. In a professional classroom environment or from the convenience of your own office,
our qualified trainers can guide you through system design, installation, operation, and troubleshooting.
Technical training services are offered for all products and for customers with a varied level of technical
experience, and can be customized to meet your specific needs and objectives. For more information, go
to http://www.genetec.com/English/Support/Training.

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Contents
Product documentation .

. iii

Technical support .

. iv

Omnicast 4.8 SR4 Release Notes


Whats new in Omnicast 4.8 SR4 .

Arecont enhancements .

Axis enhancements.

Basler enhancements

Bosch enhancements

Panasonic enhancements .

Sony enhancements

Windows Server 2012 .

Windows 8 support (client applications only) .

Support for the Videotec Ulisse Compact IR360

VT protocol

Samsung PTZ protocol .

New supported hardware in Omnicast 4.8 SR4 .

Whats new in Omnicast 4.8 SR3 .

Axis enhancements.

Bosch enhancements

Hikvision enhancements

Panasonic enhancements .

Sony enhancements

Video Trickling enhancements .

Pelco DMR hardware matrix protocol .

Failover archiving when database connection is lost.

New supported hardware in Omnicast 4.8 SR3 .

9
9

New supported hardware in Omnicast 4.8 SR2 HIP1

. 10

Whats new in Omnicast 4.8 SR2 HIP1


Axis enhancements.

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Whats new in Omnicast 4.8 SR2 .

. 11

. 11

Panasonic enhancements

. 11

SSL support for the Active Directory

. 12

Video Trickling enhancements .

. 12

New supported hardware in Omnicast 4.8 SR2 .

. 13

Axis enhancements .

Whats new in Omnicast 4.8 SR1 HIP2

. 14

Bosch IVA people counter support .

. 14

Genetec Protocol AAC Support .

. 14

Mavix MediaRacer 150 support .

. 14

Panasonic enhancements

. 15

Pelco Sarix H.264 multicast streaming .

. 15

Verint S1808e video signal status improvement .

. 15

New supported hardware in Omnicast 4.8 SR1 HIP2.

. 16

Whats new in Omnicast 4.8 SR1 HIP1

. 17

ATEME VSS-441-R4TE support.

. 17

Audio out anti-jitter buffer .

. 17

Basler BIP2 unit integration improvements .

. 17

Bosch firmware enhancements .

. 17

Panasonic 3 megapixel camera support .

. 18

Sony edge recording and trickling

. 18

Verint firmware enhancements .

. 18

New supported hardware in Omnicast 4.8 SR1 HIP1.

. 18

Whats new in Omnicast 4.8 SR1 .

. 19

General enhancements .

. 19

Arecont enhancements .

. 19

Axis enhancements .

. 19

Bosch enhancements

. 20

Canon VB-C60 and VB-C500D support .

. 20

Interlogix VisioWave driver support.

. 20

Panasonic auto-pan feature .

. 20

Sanyo motion detection .

. 20

New supported hardware in Omnicast 4.8 SR1 .

. 21

Where to find information about supported hardware

. 22

Resolved issues in Omnicast 4.8 SR4 .

. 23

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Resolved issues in Omnicast 4.8 SR3 .

. 25

Resolved issues in Omnicast 4.8 SR2 HIP1.

. 25

Resolved issues in Omnicast 4.8 SR2 .

. 25

Resolved issues in Omnicast 4.8 SR1HIP2 .

. 26

Resolved issues in Omnicast 4.8 SR1HIP1 .

. 26

Resolved issues in Omnicast 4.8 SR1 .

. 27

Known issues .

. 28

. 31

Limitations.

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Omnicast 4.8 SR4 Release Notes


Omnicast 4.8 SR4 is a service release that improves the performance and quality of
Omnicast. This document describes the release in detail, and provides late-breaking or
other information that supplements the Genetec Omnicast documentation.

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Whats new in Omnicast 4.8 SR4

Whats new in Omnicast 4.8 SR4


Omnicast 4.8 SR4 introduces the following new features and enhancements.
This section includes the following topics:

"Arecont enhancements" on page 2


"Axis enhancements" on page 2
"Basler enhancements" on page 3
"Bosch enhancements" on page 3
"Panasonic enhancements" on page 3
"Sony enhancements" on page 3
"Windows Server 2012" on page 3
"Windows 8 support (client applications only)" on page 4
"Support for the Videotec Ulisse Compact IR360" on page 4
"VT protocol" on page 4
"Samsung PTZ protocol" on page 4
"New supported hardware in Omnicast 4.8 SR4" on page 4

Arecont enhancements
Multicast streaming. Omnicast now supports multicast streaming on Arecont units.
Panoramic cameras must be updated with firmware 65183 or later, and single sensor
cameras must be updated with firmware 65218 or later.

Variable bit rate support. You can now configure a variable bit rate on the Video
Quality tab of the unit for H.264 streams. Please note that setting the variable bit rate to
zero results in an unlimited data rate.

Axis enhancements
Support for Q8721-E and Q8722-E Dual PTZ network cameras. The Q8721-E and
Q8722-E Dual PTZ network cameras are now supported in Omnicast. For more
information about configuring these units, see the Omnicast Video Unit Configuration
Guide.

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Whats new in Omnicast 4.8 SR4

Basler enhancements
Variable bit rate support. You can now select a variable or constant Bit rate on the
Video Quality tab of the unit in H.264 or MPEG-4.

Bosch enhancements
End of camera tampering event. There is a new End of camera tampering event
available in Omnicast for Bosch units. This event is triggered when the state of the
camera returns to normal after a tampering event. If the camera has multiple tampering
events, the End of camera tampering event is only triggered once all tampering events
are cleared. Additional configuration is required on the Web page of Bosch units to
receive motion detection events in Omnicast. For for more information, see the
Omnicast Video Unit Configuration Guide.

Panasonic enhancements
Support for 360-degree cameras. Omnicast now supports the following Panasonic
360-degree cameras.

WV-SW458

WV-SF438

WV-SF448

WV-SF458

In order to use PTZ commands, additional configuration is required before adding the
unit in Omnicast. For more information, see the Omnicast Video Unit Configuration
Guide.

WJ-GXE100 support. Omnicast now supports the Panasonic WJ-GXE100 video


encoder. RS-485 communication with a PTZ motor must be configured on the units
Web page before being added to Omnicast. You must also select the Enable connected
PTZ motor option on the Specific Settings tab of the camera in Config Tool. For more
information about configuring RS-485 communication on the units Web page, see
your Panasonic documentation.

Sony enhancements
Face detection. A new Face detection event is available in Omnicast to support Face
detection for Sony sixth generation units.

Windows Server 2012


Omnicast now supports Windows Server 2012.

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Whats new in Omnicast 4.8 SR4

Windows 8 support (client applications only)


Omnicast now supports Windows 8 for use with client applications.

Support for the Videotec Ulisse Compact IR360


Omnicast now supports the Videotec Ulisse Compact IR360 camera. For information on
how to operate the wiper, see the Omnicast Video Unit Configuration Guide.

VT protocol
This VT protocol is now available in Omnicast to support the eneo VPT-501 unit.

Samsung PTZ protocol


The Samsung PTZ protocol is now available in Omnicast to support SNP-5200/H and SNP6200/H cameras. You must create two H.264 video profiles before adding the unit to
Omnicast. For more information about creating video profiles, see the Omnicast Video
Unit Configuration Guide.

New supported hardware in Omnicast 4.8 SR4


For a list of supported video units in Omnicast 4.8 SR4, see the GTAP Supported Devices
page, at https://gtap.genetec.com. Youll need a username and password to log on to GTAP.

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Whats new in Omnicast 4.8 SR3

Whats new in Omnicast 4.8 SR3


Omnicast 4.8 SR3 introduces the following new features and enhancements.
This section includes the following topics:

"Axis enhancements" on page 5


"Bosch enhancements" on page 6
"Hikvision enhancements" on page 6
"Panasonic enhancements" on page 6
"Sony enhancements" on page 7
"Video Trickling enhancements" on page 7
"Pelco DMR hardware matrix protocol" on page 7
"Failover archiving when database connection is lost" on page 8
"New supported hardware in Omnicast 4.8 SR3" on page 8

Axis enhancements
Digital Auto Tracking 1.0 ACAP application. Omnicast now supports receiving
Digital auto tracking started and Digital auto tracking stopped events from the Axis
Digital Auto tracking ACAP (Axis Camera Application Platform) application on Axis
cameras with firmware 5.50 or higher. A new option called Enable Digital Auto Tracking is now available in Config Tool on the Specific settings tab of Axis cameras that
support this feature. The Axis Digital Auto Tracking application needs to be installed
on the Axis camera, and any View Areas need to be enabled on the units Web page
before adding the unit to Omnicast. For more information about installing this application and which units support it, see your Axis documentation. For more information
about configuring View Areas, see Configure multi-view areas in the Axis section of
the Omnicast Video Unit Configuration Guide.

Q7411 video encoder. Omnicast now supports the Axis Q7411 Video encoder with
coaxial cable PTZ control. A new option called Enable Coaxial PTZ is available in
Config Tool on the Specific settings tab of the unit. In order for the PTZ control to
work, a coaxial PTZ driver must be installed on the encoder. For more information on
how to install a PTZ driver, see your Axis documentation.

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Whats new in Omnicast 4.8 SR3

Bosch enhancements
VideoJet XTC XF H.264 video transcoder. Omnicast now supports the Bosch VideoJet XTC XF H.264 video transcoder for use with Bosch IP cameras that have firmware
5.60 or later. Additional configuration is required on the units Web page before adding
the unit in Omnicast. For more information, see the Omnicast Video Unit Configuration
Guide.

Region of interest. The Bosch Region of Interest feature is now supported by Omnicast. For more information on configuring this feature, and units that support it, please
see your Bosch documentation.

Bosch IVA (Intelligent Video Analysis). Bosch IVA is now supported by Omnicast.
For more details about IVA and which Bosch units support it, please see your Bosch
documentation.

Hikvision enhancements
Omnicast now supports multicast streaming on Hikvision units with firmware 4.0.0 or later.
For the list of models that support firmware 4.0.0, see Tools > Supported Devices on GTAP.

Panasonic enhancements
Edge recording for additional models. Omnicast now supports edge recording for
models with firmware 1.60 or later. For the list of models that support firmware 1.60,
see Tools > Supported Devices on GTAP.

HTTPS support. For added security, Omnicast now supports Hypertext Transfer Protocol Secure (HTTPS) for Panasonic units. HTTPS can be enabled in the User authentication dialog box of the Discovery tool, in the Specific Settings tab for the unit, as
well as in Server Admin. For more information, see Discovery Tool, Adding Video
Units, and Panasonic Extension in the Omnicast Administrator Guide.

Improved PTZ speed handling. PTZ speed handling has been optimized for smoother
transitions between commands.

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Whats new in Omnicast 4.8 SR3

Sony enhancements
Sixth generation unit support. Omnicast now supports Sony sixth generation units
and the following features with firmware 1.2 or later:

Advanced Audio Coding (AAC) format support.

Full HD 1080p resolution.

Triple streaming.

Wide dynamic range. A new option called Wide dynamic range is available in Config Tool on the Specific settings tab for units that support it.
Constant bit rate. There is now a Constant bit rate option in the Config Tool Video
Quality tab for units that support it.
H.264 Profile selection. A new Profile drop-down menu is available in the Config
Tool Video Quality tab for sixth generation units that support multiple H.264 profiles. You can choose between Baseline, Main, and High.

Streaming at 60 frames per second. In order to stream at 60 frames per second, additional configuration is required on the units Web page before adding the unit in
Omnicast. For more information, see the Omnicast Video Unit Configuration Guide.
Hardware motion detection. Omnicast now supports hardware motion detection for
fifth and sixth generation units.

For more information on Sony fifth and sixth generation units, see your Sony documentation.

Firmware enhancements. Omnicast now supports firmware 1.77.

Video Trickling enhancements


The Video Trickling feature has been enhanced by the following:

More information in the Archiver logs. The Archiver logs now include more information and the messages have been standardized.

Details column in the Camera list panel. A new Details column is available in the
Camera list panel. This column provides additional information about the trickling status. For more information, see Camera list in the Trickling section of the Omnicast
Administrator Guide.

Pelco DMR hardware matrix protocol


This protocol is now available in Omnicast and supports up to eight simultaneous PTZ
keyboards per serial link for a hardware matrix. For additional configuration information,
see the Omnicast Video Unit Configuration Guide.

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Whats new in Omnicast 4.8 SR3

Failover archiving when database connection is lost


You can now choose to trigger a failover when the connection to the Archiver database is
lost. A new option is available in the Archiving options dialog box that can be accessed
from the Archiving tab in Server Admin. For more information, see Additional archiving
options in the Archiving section of the Omnicast Administrator Guide.

New supported hardware in Omnicast 4.8 SR3


For a list of supported video units in Omnicast 4.8 SR3, see the GTAP Supported Devices
page, at https://gtap.genetec.com. Youll need a username and password to log on to GTAP.

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EN.100.001-V4.8.C4.(1)

Whats new in Omnicast 4.8 SR2 HIP1

Whats new in Omnicast 4.8 SR2 HIP1


Omnicast 4.8 SR2 Hardware Integration Package 1 (HIP1) introduces the following new
features and enhancements.
This section includes the following topics:

"Axis enhancements" on page 9


"New supported hardware in Omnicast 4.8 SR2 HIP1" on page 10

Axis enhancements
Video Motion Detection 2.1. Omnicast now supports receiving Motion on and
Motion off events from the Axis Video Motion Detection (VMD) 2.1 application on
Axis cameras with firmware 5.40 or higher. The Video Motion Detection 2.1 application needs to be installed on the Axis unit, and motion detection zones must be configured on the units Web page before adding the unit to Omnicast. For more information,
see the Axis Video Motion Detection 2.1 Users Guide.

Axis remote focus and zoom. Omnicast now supports Axis remote focus and zoom.
This feature is available for certain Axis models with fixed lenses, and allows the operator to make focus and zoom adjustments remotely from a computer rather than having
to physically adjust the camera on-site. Remote focus and zoom is automatically
detected by Omnicast, and available as a series of commands in the Live Viewer when
you right-click in the cameras viewing tile. The following commands are available:

Perform auto focus

Zoom in (fine)

Zoom in

Zoom out (fine)

Zoom out

For more information about the Axis remote focus and zoom feature and models that
support it, see your Axis documentation.

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Whats new in Omnicast 4.8 SR2 HIP1

New supported hardware in Omnicast 4.8 SR2 HIP1


For a list of supported video units in Omnicast 4.8 SR2 HIP1, see the GTAP Supported
Devices page, at https://gtap.genetec.com. Youll need a username and password to log on
to GTAP.

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Whats new in Omnicast 4.8 SR2

Whats new in Omnicast 4.8 SR2


Omnicast 4.8 SR2 introduces the following new features and enhancements:

"Axis enhancements" on page 11


"Panasonic enhancements" on page 11
"SSL support for the Active Directory" on page 12
"Video Trickling enhancements" on page 12
"New supported hardware in Omnicast 4.8 SR2" on page 13

Axis enhancements
YP 3040 support. Omnicast now supports the Axis YP3040 Pan-Tilt Motor. A new
option called YP3040 Connected is now available in the Specific settings tab of Axis
units that support this feature.

Enable Link-Local Address option. You can now use the Enable Link-Local Address
option in the Specific settings tab to enable/disable the ZeroConf protocol for Axis
units. ZeroConf is a discovery protocol that uses up resources on the camera; it can be
disabled for optimal unit performance.

Maximum bit rate support for VAPIX Version 3 units. A Maximum bit rate slider is
now available in the Config Tool Video Quality tab for all Axis units with firmware 5.0
or later.

Panasonic enhancements
Unit motion detection. Omnicast now supports unit motion detection in H.264,
MPEG-4, and MJPEG for Panasonic units. The following features are supported:

Motion on and Motion off events

Full screen motion zones

Up to four rectangular motion zones (for fixed cameras only)

Sensitivity

Motion on threshold
Edge recording and trickling. Omnicast now supports edge recording and trickling
for WV-SW155 cameras that have the latest firmware installed.

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Whats new in Omnicast 4.8 SR2

SSL support for the Active Directory


There is a new Enable SSL (Secure Sockets Layer) option available on the Active Directory
tab in Server Admin. When this option is enabled, all communications between Omnicast
and the Active Directory domain controller use the SSL protocol, which makes is difficult
for third parties to see any information that is exchanged. This option is disabled by default,
and the Active Directory domain controller must be configured to support SSL. For more
information see Enabling SSL in the Omnicast Administrator Guide.

Video Trickling enhancements


The Video Trickling feature has been enhanced by the following:

More details in the Archiver logs. The Archiver logs now include more information
for troubleshooting purposes.

Refresh button on the Video Trickling tab. Click this button to update information
about the trickling process for cameras in the Camera list. For example, you can click
the Refresh button to get an updated Status of the trickling. For more information, see
Camera list in the Trickling section of the Omnicast Administrator Guide

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Whats new in Omnicast 4.8 SR2

New supported hardware in Omnicast 4.8 SR2


For a list of supported video units in Omnicast 4.8 SR2, see the GTAP Supported Devices
page, at https://gtap.genetec.com. Youll need a username and password to log on to GTAP.

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Whats new in Omnicast 4.8 SR1 HIP2

Whats new in Omnicast 4.8 SR1 HIP2


Omnicast 4.8 SR1 Hardware Integration Package 2 introduces the following new features
and enhancements:

"Bosch IVA people counter support" on page 14


"Genetec Protocol AAC Support" on page 14
"Mavix MediaRacer 150 support" on page 14
"Panasonic enhancements" on page 15
"Pelco Sarix H.264 multicast streaming" on page 15
"Verint S1808e video signal status improvement" on page 15
"New supported hardware in Omnicast 4.8 SR1 HIP2" on page 16

Bosch IVA people counter support


Omnicast now supports the Bosch IVA (Intelligent Video Analytics) people counter feature.
This feature allows you to configure your unit to send events to the Live Viewer when the
people count changes for a specific zone. The events are then stored and can be queried
from Archive Player. To use this feature, your Bosch unit must have the following:

IVA compatibility
IVA valid license
Firmware 5.50 or later
For more information about configuring this feature, see the documentation for your Bosch
IVA unit.

Genetec Protocol AAC Support


The Omnicast Genetec Protocol now supports the AAC (Advanced Audio Coding) format.

Mavix MediaRacer 150 support


Omnicast now supports the Mavix MediaRacer. c

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Whats new in Omnicast 4.8 SR1 HIP2

Panasonic enhancements
PelcoD-Zoom only protocol. This protocol is now available in Omnicast to support
the Panasonic WV-CZ392 analog camera.

Cropping function. Omnicast now supports the cropping function available on the
following Panasonic units:

WV-SP508

WV-SP509

WV-SW558

WV-SW558

The Panasonic cropping feature must be configured on the units Web page. For more
information, see your Panasonic units documentation

Pelco Sarix H.264 multicast streaming


Omnicast now supports H.264 multicast streaming on Sarix units with firmware 1.8.2 or
later.

Verint S1808e video signal status improvement


Signal recovered and signal lost events are now logged in Omnicast for the S1808e encoder
when the unit comes back online.

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Whats new in Omnicast 4.8 SR1 HIP2

New supported hardware in Omnicast 4.8 SR1 HIP2


For a list of supported video units in Omnicast 4.8 SR1 HIP2, see the GTAP Supported
Devices page, at https://gtap.genetec.com. Youll need a username and password to log on
to GTAP.

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Whats new in Omnicast 4.8 SR1 HIP1

Whats new in Omnicast 4.8 SR1 HIP1


Omnicast 4.8 SR1 Hardware Integration Package 1 introduces the following new features
and enhancements.
This section includes the following topics:

"ATEME VSS-441-R4TE support" on page 17


"Audio out anti-jitter buffer" on page 17
"Basler BIP2 unit integration improvements" on page 17
"Bosch firmware enhancements" on page 17
"Panasonic 3 megapixel camera support" on page 18
"Sony edge recording and trickling" on page 18
"Verint firmware enhancements" on page 18
"New supported hardware in Omnicast 4.8 SR1 HIP1" on page 18

ATEME VSS-441-R4TE support


ATEME VSS-441-R4TE units are supported in Omnicast. Additional configuration is
required on the units Web page before adding the unit in Omnicast. For more information,
see the Omnicast Video Unit Configuration Guide.

Audio out anti-jitter buffer


An audio out anti-jitter butter is implemented for Axis, Sony, and Verint extensions in
Omnicast. With this feature, the Archiver buffers the audio packet before sending it to the
unit's audio decoder, eliminating any jittering that may occur. For more information on
enabling this feature, see the Omnicast Video Unit Configuration Guide.

Basler BIP2 unit integration improvements


Basler BIP2 units have been integrated to the Basler Driver under the Generic Plus
extension. As a result of these enhancements, you can now specify the stream usage, adjust
the frame rate, and configure the input/output pins for Basler BIP2 units in Omnicast.
Hardware motion detection is also supported.
Additional configuration is required on the units Web page before adding the unit in
Omnicast. For more information, see the Omnicast Video Unit Configuration Guide.

Bosch firmware enhancements


Bosch firmware 5.5 is now supported in Omnicast.

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Whats new in Omnicast 4.8 SR1 HIP1

Panasonic 3 megapixel camera support


Panasonic 3 megapixel cameras are now supported in Omnicast, which can stream at a
resolution of 3 Megapixels in H.264. To enable an image quality of 3 Megapixels, the 3
Megapixel mode must be configured on the units Web page. For more information, see the
Omnicast Video Unit Configuration Guide.

Sony edge recording and trickling


Sony cameras with firmware 1.61 and later now support video trickling in Omnicast
through the Sony Edge storage feature. For more information about configuring this
feature, see the Omnicast Video Unit Configuration Guide.

Verint firmware enhancements


Firmware 2.2.5.284.100729 is now supported with Verint S1801 and S1802 encoders in

Omnicast.
Firmware 2.2.5.273.99788 is now supported with Verint S1808 and S1816 encoders in
Omnicast.

New supported hardware in Omnicast 4.8 SR1 HIP1


For a list of supported video units in Omnicast 4.8 SR1 HIP1, see the GTAP Supported
Devices page, at https://gtap.genetec.com. Youll need a username and password to log on
to GTAP.

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Whats new in Omnicast 4.8 SR1

Whats new in Omnicast 4.8 SR1


Omnicast 4.8 SR1 introduces the following new features and enhancements.

"General enhancements" on page 19


"Arecont enhancements" on page 19
"Axis enhancements" on page 19
"Bosch enhancements" on page 20
"Canon VB-C60 and VB-C500D support" on page 20
"Interlogix VisioWave driver support" on page 20
"Panasonic auto-pan feature" on page 20
"Sanyo motion detection" on page 20
"New supported hardware in Omnicast 4.8 SR1" on page 21

General enhancements
H.264 CABAC streaming. Software motion detection is now supported using H.264
CABAC streaming.

H.264 motion detection enhancements. H.264 video streaming has been enhanced
(for example, H.264 streams now support main and high video profiles, interlaced
video, lossless video, and 8x8/4x4 block-size transform coding). To take advantage of
these enhancements, you need to reconfigure the advanced motion detection settings
for H.264 units already on your system if you are upgrading to Omnicast 4.8 SR1. For
more information about how to configure the advanced motion detection settings, see
Advanced H.264 Motion Detection in the Omnicast Administrator Guide.

Arecont enhancements
New exposure settings. There are new exposure settings available for Arecont cameras
in the Config Tool: Sharpness, exposure reference, illumination mode, blue, red, day/
night settings, and low light modes.

Flicker control. The flicker control option is now supported for Arecont units, which
prevents flicker caused by lightning power line frequency.

Image rotation. Arecont camera orientation can now be changed in Config Tool.
For more information about configuring these Arecont unit and camera settings, see the
Omnicast Video Unit Configuration Guide.

Axis enhancements
Profile selection. Axis H.264 cameras now support main and baseline profile selection.
For more information, see the Omnicast Video Unit Configuration Guide.
genetec.com | Omnicast 4.8 SR4 Release Notes
EN.100.001-V4.8.C4.(1)

19

Whats new in Omnicast 4.8 SR1

Edge storage 2.0 support. The edge storage 2.0 feature is now supported on Axis units
with firmware 5.40.4 and later.

Video quality and resolution enhancements. In Video Quality tab of the Config Tool,
the default resolution for Axis H.264 cameras was changed to 2560x1920, and the
default video quality was changed to 70%.

Bosch enhancements
Firmware 5.0 support. Bosch firmware 5.0 is now supported in Omnicast.
AAC audio support. The AAC audio format is now supported on Bosch units with
firmware 5.0 and later.

VRM version 2.2. Bosch VRM version 2.2 is now supported in Omnicast.
Maximum bit rate value increased. In the Video Quality tab of Config Tool, the maximum bit rate slider value for Bosch cameras was changed to 10, 000 kbps.

Canon VB-C60 and VB-C500D support


Canon VB-C60 and VB-C500D units are now supported in Omnicast. Additional
configuration is required to use these units in Omnicast, and to control the PTZ of VB-C60
units. For more information, see the Omnicast Video Unit Configuration Guide.

Interlogix VisioWave driver support


The Interlogix VisioWave driver, which can control multiple Interlogix VisioWave encoders,
is now supported in Omnicast. VisioWave encoders support PTZ controls and the Wavelet
video format in Omnicast. This integration also enables support for multiple PTZ motors
in the Generic Plus extension. For more information about configuring Interlogix units
controlled by the VisioWave driver, see the Omnicast Video Unit Configuration Guide.

Panasonic auto-pan feature


Panasonic WV-SW395 (DG-SW395) and WV-SW396 (DG-SW396) units now support the
auto-pan feature in the Live Viewer and Archive Player. For information about configuring
this feature, see the Omnicast Video Unit Configuration Guide.

Sanyo motion detection


Sanyo units now support software motion detection in Omnicast.

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Whats new in Omnicast 4.8 SR1

New supported hardware in Omnicast 4.8 SR1


For a list of supported video units in Omnicast 4.8 SR1, see the GTAP Supported Devices
page, at https://gtap.genetec.com. Youll need a username and password to log on to GTAP.

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Where to find information about supported hardware

Where to find information about supported hardware


Video unit compatibility. For details such as firmware and certification status of the
video units supported by Omnicast, see the Supported Devices list on Genetec's Technical Assistance Portal (GTAP), https://gtap.genetec.com. Youll need a username and
password to log on to GTAP.

Video unit configuration. Some of the supported video units require additional configuration before they can be added in Omnicast, or for their unit features to work in
Omnicast. For more information about these configuration steps, see the Omnicast
Video Unit Configuration Guide. Click here for the most recent version of this document.

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Resolved issues in Omnicast 4.8 SR4

Resolved issues in Omnicast 4.8 SR4


The following issues were resolved Omnicast 4.8 SR4. This list is categorized by
manufacturer and/or extension.
Issue

Manufacturer

Description

101200

ACTi

KCM-5611: Cannot add the unit in Config Tool.

113347

ACTi

Serial ports are not supported on KCM units.

102175

Bosch

Cannot use PTZ for MIC series 550 camera.

45801

All

There may be a time delay when receiving data from a devices serial port.

100636

All

Cannot perform PTZ control with FLIR Sensors Manager software due to
Archiver constantly polling for PTZ position.

102376

All

Archiver leaks memory when the connection to a unit is not stable (wireless).

102465

All

Failover Archiver cannot delete a video file that is older than the set retention
period.

102955

All

Virtual Matrix service unexpectedly stops sending all camera sequences.

103694

All

Motion detection settings are not respected.

114185

All

Bookmarks created on federated Omnicast cameras in Security Center do not


appear in Security Desk queries.

100578

American
Dynamics

American Dynamics: Cannot add VideoEdge 8 encoder to Security Center.

109668

Bosch

Image is duplicated when playing back archived files from Bosch MPEG-4
cameras.

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Resolved issues in Omnicast 4.8 SR4

Issue

Manufacturer

Description

109416

Bosch

iSCSI is overloaded with playback/export requests when performing playback


from iSCSI (used by Bosch VRM or Bosch unit connected to iSCSI) resulting
in incomplete G64 archive files when exporting from VRM.
To resolve this issue, do the following:
1 Open the Registry Editor in Windows.
2 Navigate to one of the following folders:
If you are using a 32-bit system:
HKEY_LOCAL_MACHINE\SOFTWARE\Genetec\OmnicastArchiver4.8
\Extensions\{GUID for Bosch extension}.
If you are using a 64-bit system:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\OmnicastArch
iver4.8\Extensions\{GUID for Bosch extension}.
3 Double-click the UnitPlaybackTimerValueInSecond REG_DWORD.
4 In the Value data field, type 15.
5 Click OK.
6 Restart Omnicast services to apply your changes.

100370

Interlogix

GE DVMre: When playing back exported video from Security Desk in the
Archive Player, the timestamps are not correct.

89404

Panasonic

Panasonic fixed dome cameras show up as PTZ cameras, preventing them


from being used for visual tracking.

101638

Panasonic

WV-SW396: Sending many PTZ commands to the camera at once causes it to


go offline.

103066

Pelco

Pelco units do not come back online on the main Archiver after a failover.

103135

Samsung

SPE-100 and SPE-400 encoders: Cannot add these units in Config Tool.

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Resolved issues in Omnicast 4.8 SR3

Resolved issues in Omnicast 4.8 SR3


The following hardware issues were resolved Omnicast 4.8 SR3. This list is categorized by
manufacturer and/or extension.
Issue

Manufacturer

Description

59787

Axis

With firmware 5.40.X, the following functions might not work: camera
tampering, audio alarms, signal lost/recovered events, and cross-line
detection.

70429

Bosch

VJT-X40 XF-E, VJT-X20 XF-E: In the Config Tool, setting the Video Quality
to High or Medium-High does not apply the correct frame rates.

71633

Sony

SNC-CH220: Some of the resolutions listed in the Video data format menu of
Config Tool may not be supported by the unit. Therefore, the resolution
displayed in the Live video window may be different.

Resolved issues in Omnicast 4.8 SR2 HIP1


There are no resolved issues for Omnicast 4.8 SR2 HIP1.

Resolved issues in Omnicast 4.8 SR2


The following hardware issues were resolved Omnicast 4.8 SR2. This list is categorized by
manufacturer and/or extension.
Issue

Manufacturer

Description

64572

All

When viewing playback video with audio from G64 files in the Archive
Player, the video and audio may not be synchronized.

63013

All

When viewing playback H.264 or MPEG-4 video from G64 files queried from
the Archive Player File Browser, the video may become corrupted.

61863

Axis

Q1755, Q1910, Q1921: The external pan-tilt module, YP3040, is not


supported.

genetec.com | Omnicast 4.8 SR4 Release Notes


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25

Resolved issues in Omnicast 4.8 SR1HIP2

Resolved issues in Omnicast 4.8 SR1HIP2


The following video unit hardware issues were resolved Omnicast 4.8 SR1 hardware
Integration Package 2. This list is categorized by manufacturer and/or extension.
Issue

Manufacturer

Description

70985

ATEME

VSS-441-R4TE: With the secondary H.264 video stream, you can only use
Unicast UDP connection type.

68049

Axis

P1346: You may encounter problems when Trickling.

77247

Bosch

NDN-921: The Line out setting on the units Web page is automatically set to
53 when the unit or the Archiver reboots.

77258

Bosch

Autodome Easy II IP: Digital inputs do not work properly in the Archiver.

Resolved issues in Omnicast 4.8 SR1HIP1


The following video unit hardware issues were resolved Omnicast 4.8 SR1 hardware
Integration Package 1. This list is categorized by manufacturer and/or extension.
Issue

Manufacturer

Description

28938

Bosch

Autodome 300 H.264, VIP X1 XF: When the video unit is streaming in H.264
at its highest resolution (4CIF) and frame rate (30 fps), key frame-related
functions (such as still alarms, high-speed playback, and key frame recording)
do not work.

genetec.com | Omnicast 4.8 SR4 Release Notes


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26

Resolved issues in Omnicast 4.8 SR1

Resolved issues in Omnicast 4.8 SR1


The following video unit hardware issues were resolved in Omnicast 4.8 SR1. This list is
categorized by manufacturer and/or extension.
Issue

Manufacturer

Description

60872

Panasonic

DG-SF334, DG-SW395: You cannot stream video at 12 frames per second in


H.264 or MPEG-4.

52039

Sony

SNC-EP520, SNC-EP580, SNC-ER520, SNC-ER580: MJPEG video streams


may become corrupted if the Image quality is set to a high value in Config
Tool. As a workaround, decrease the Image quality value.

45984

Vivotek
(ONVIF)

VS8102: When viewing live video in the Config Tool, there may be a slight
delay before the video starts.

46021

Vivotek
(ONVIF)

IP8362: Motion events in H.264 are not detected.

46051

Vivotek
(ONVIF)

Vivotek units use a non-standard rtp implementation. Because of this,


archived video plays back three times as fast, and still and playback alarms are
not supported.

genetec.com | Omnicast 4.8 SR4 Release Notes


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Known issues

Known issues
Omnicast 4.8 SR4 includes the following known video unit hardware issues.This list is
categorized by manufacturer and/or extension.
Issue

Manufacturer

Description

45334

ACTi

ACM1100: Setting the Hue option in the cameras Attributes tab in Config
Tool has no effect on the unit.

45681

ACTi

ACTi units may reboot when you change the resolution.

51548

ACTi

Supported frame rates for ACTi units depend on the unit capabilities and
settings. As a result, ACTi units might not follow the requested frame rate if
the value set in Omnicast is not supported by the unit using its current
settings.

45736

Axis

When using a P7701 decoder, any changes you make to the Video quality
settings in the Config Tool will not be reflected on your viewing monitor.

45757

Axis

P7701: The decoder may not use the compression format that was specified in
the Config tool for the connection to the Archiver.

59799

Axis

M7014, P7214: In the Live Viewer, Signal lost camera events do not display
the correct camera source.

63664

Axis

P7214: Audio alarm events sent from audio input 2 are not received in
Omnicast.

55160

Canon (ONVIF)

VB-M40, VB-M600VE, VB-M700F: You cannot watch H.264 video in


multicast.
Workaround: Select Unicast, RTSP over TCP, or RTSP over HTTP, view the
camera in the Live Viewer, and then change the network connection type to
Multicast.

55427

Canon (ONVIF)

VB-M40: You cannot view four VB-M40 MJPEG streams in multicast


simultaneously.

45715

Checkpoint

Checkpoint Clarity PTZ: The PTZ commands may continue to work after you
release your mouse button or keyboard keys.

51020

IQinVision

IQA32N: Hardware unit motion detection events are triggered anywhere in


the video image, not just inside the created zones.

51169

IQinVision

IQ832N and IQA3xN units: Input pins do not work.

45638

JVC

On JVC VN-685U units, a PTZ preset cannot be saved when using the unit's
digital zoom.

45840

OTN

MVIDIPv4: Modifications to the video attributes and video quality


parameters have no visible effect on the video stream.

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Known issues

Issue

Manufacturer

Description

45841

OTN

MVIDIPv4: When video streams are started/stopped, a signal recovered/lost


message is sent to the event stream.

67002

Panasonic

Software motion detection: When using an MPEG-4 or H.264 stream, the


Sensitivity menu is disabled on the Motion Detection tab in Config Tool.

46073

Samsung
(ONVIF)

SPE-400: When changing the video stream configuration, such as the


resolution, or switching between MPEG-4 and MJPEG streams, the stream
becomes unstable.

46076

Samsung
(ONVIF)

SNB-5000, SND-5080, SNV-5010, SNV-5080: To use MPEG-4 streaming at 1


fps, the key frame interval must be set to 1 in the Config Tool.

46081

Samsung
(ONVIF)

SNZ-5200: Pan/tilt features are not supported.

45886

Sanyo (ONVIF)

When the multicast UDP connection is selected, units do not stream audio to
the correct multicast IP and port.

45896

Sanyo (ONVIF)

Running the GetAudioSources command does not return a list of audio


sources. As a result, audio is not supported in Omnicast.

45887

Sanyo (ONVIF)

VCC-HD4600: The unit is lost when virtual PTZ is activated.

45889

Sanyo (ONVIF)

VCC-HD4600, VCC-HD5400: The frame rate is inconsistent when playing a


30fps H.264 recording in the Archive Player.

97374

Sony

When activating a manual alarm, it reverts to being inactive even though it


has not been deactivated.

100367

Sony

Sony E-series (CH220-260/DH220-260): When adding a unit in Omnicast, it


applies the lowest resolution available instead of the default resolution of the
camera.

100598

Sony

Sony 5th and 6th Generation: Multicast and Unicast TCP connection types
are not supported for MJPEG streams.
Workaround: Use Unicast TCP for MJPEG streams.

45965

Vivotek
(ONVIF)

IP8161: You cannot add IP8161 units using a username and password. As a
workaround, disable the authentication from the units Web page.

45975

Vivotek
(ONVIF)

IP8161, VS8102: The Subnet mask displayed in the Config Tool is not valid.

45976

Vivotek
(ONVIF)

IP8161, VS8102: Changing the state of output pins (open/close) has no effect.

45978

Vivotek
(ONVIF)

IP8161: Only 176x144 resolutions are supported on IP8161 units. Changing


the resolution has no effect.

45982

Vivotek
(ONVIF)

IP8161, VS8102: Changing the Image Quality setting has no effect.

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EN.100.001-V4.8.C4.(1)

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Known issues

Issue

Manufacturer

Description

45983

Vivotek
(ONVIF)

IP8161, VS8102: RTSP over HTTP streaming not supported.

45987

Vivotek
(ONVIF)

IP8362: Audio is not supported.

45989

Vivotek
(ONVIF)

The IP configuration of Vivotek cameras cannot be changed in the Config


Tool. As a workaround, perform all IP configuration changes in the units Web
page.

45993

Vivotek
(ONVIF)

IP8161, VS8102: Audio inputs are not supported.

46006

Vivotek
(ONVIF)

IP8161, IP8362: Motion software detection does not work.

46023

Vivotek
(ONVIF)

IP8161, VS8102: When running the guard tour in multicast, unit lost and unit
discovered events may occur.

72287

Vivotek
(ONVIF)

Multicast does not work for MJPEG streams.

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Limitations

Limitations
Omnicast 4.8 SR4 includes the following known video unit hardware limitations. This list is
categorized by manufacturer and/or extension.
Issue

Manufacturer

Description

49289

All

On the Archiving tab of Server Admin, the Archiving network storage folder
may cause errors if it contains a subfolder. For example:
\\server\\share\\subfolder\\VideoArchives. The Disk field has to point to root
shared folder (server\\share).
Workaround: When you add a network location for archive storage, add the
root share folder (\\server\\share) and then enter the subfolder path (subfolder\VideoArchives) in the Disk base path field.

76956

All

If you fast forward while playing back archived video that contains audio, the
timeline may freeze.
Workaround: Disable the audio to fast forward during playback.

92592

All

In a dual display setup, the Minimize, Maximize, and Close buttons do not
work correctly on the extended display for client applications (Live Viewer,
Config Tool, and Archive Player).
Workaround: Set your Windows theme to Windows Classic using the Personalization tab of the Windows Control Panel.

95642

All

For units that support HTTPS, the default HTTPS port number in Omnicast
is 443, it cannot be changed.

1396

ACTi

ACTi CAM65xx/66xx: Some Pelco D and Pelco P commands are not working
(ex. Menu, Flip and Record Patterns).

24665

ACTi

Unit motion detection is too sensitive when using small detection zones.

29414

ACTi

ACM-1511, ACM-3511: Software motion detection is not supported on the


highest resolutions (1280x1024) in MPEG-4.

73221

ACTi

ACM and TCM models: Motion off threshold is not supported. Therefore,
changing the Motion off threshold setting in the Motion Detection tab of
the Config tool will have no effect.

71997

ACTi

KCM and TCM models: These units do not support using a multicast IP
address outside the range of 224.5.0.1 to 239.255.255.255.

24678

American
Dynamics

MPEG-4 streaming over HTTP is not supported for the IP MiniDome and the
IP Box Camera.

79971

American
Dynamics

Illustra series: Changing the Video data format restarts both video streams
and there is a 35 second delay before streaming resumes in Live Viewer. As a
result, Boost quality is not supported, and Video quality settings on a
Generic schedule are affected.

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Limitations

Issue

Manufacturer

Description

79974

American
Dynamics

i600: Multicast is not supported.

79975

American
Dynamics

i600: In the Video Quality tab, the supported Key frame interval is three
times the Frame rate. Therefore, your recorded video may not reflect the Key
frame interval that was specified.

24687

Arecont

Multicast is not supported for MJPEG and H.264 streams. As a workaround,


use multicast by Archiver.

24688

Arecont

When using an H.264 stream: Keyframe interval compression settings are not
supported. They are set by the unit.

29423

Arecont

The Arecont cropped field of view sizes are limited.


The size of the cropped field of view must be at least 128x128 in full
resolution, or 64x64 in half resolution.
The top-left pixel and the down-right pixel of the cropped field of view
must be divisible by 16.

37181

Arecont

Arecont units have larger motion detection grids than the ones used in
Omnicast. As a result, the motion detection zones configured in Omnicast
will be larger on the unit.

37182

Arecont

Arecont units do not automatically send motion events, so Omnicast must


explicitly request the event stream every second. The information returned
only describes if there is currently motion; therefore, motion that occurred
between two requests will not be detected, and no motion event will be
generated.

73836

Arecont

AV20365DN: The Brightness specified in the Attributes tab for channel 1 is


applied to all four channels.
Workaround: Clear the Equalize Brightness option in the units Web page.

29515

ATEME

Creating a password for a camera when adding it to the Archiver in the


Config Tool will cause connection issues when requesting a stream. As a
workaround, do no enter a password.

29418

ATEME

Software motion detection is not supported on ATEME units.

18639

Axis

241Q, 241QA: 30 fps is not maintained when using MPEG-4 streaming at a


resolution other than CIF, and performing unit motion detection at the same
time.

18648

Axis

When streaming both MJPEG and MPEG-4 on the AXIS 241Q, the MPEG-4
stops streaming. It is recommended to use either the MJPEG or MPEG-4
encoder, but not both at the same time.

20588

Axis

When viewing an H.264 stream that has a resolution of 1920x1080 on an Axis


Q1755-E unit, your video may periodically freeze.

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Limitations

Issue

Manufacturer

Description

24734

Axis

The connection type between the Archiver and Axis H.264 cameras with
firmware prior to version 5.20 is limited to unicast.

24735

Axis

Rotated video streams are not rotated in Motion Detection setup.

24737

Axis

Software motion detection in MPEG-4 is only supported for currently


supported ARTPECA type units. The list of cameras that use ARTPEC
chipset is provided at the following link: http://www.axis.com/techsup/
cam_servers/dev/product_interface_guide.htm

25005

Axis

P7701, 292: Only live video can be viewed. Video sequences, playback
streams, still frame alarms, stream redirection (i.e. multiple-LAN support),
and instant replay are not supported.

26331

Axis

Q740: When the unit is added to a failover Archiver, its serial mode changes
to RS-422.
Workaround: In Config Tool Physical View, select the serial port to configure. Click the Properties tab and in the Mode drop-down list, switch the
video mode to RS-485-2 wire, then click Apply.

26944

Axis

Axis H.264 (firmware 5.20, 5.20.1, and 5.5): Some features based on keyframe
detection are not working properly, such as silent alarms, high speed
playback, and camera switching.

29421

Axis

Axis Multi-view feature: After deleting a view area encoder from Omnicast
and reconnecting to the unit, the view area remains visible in the offline state.

29422

Axis

Axis Multi-view feature: Hardware motion detection is only supported with


the first encoder, not for the additional view areas.

74719

Axis

Q7424-R: When the unit is added to a failover Archiver, the PTZ controls do
not respond.
Workaround: In Config Tool Physical View, select the serial port to configure. Click the Properties tab and in the Mode drop-down list, switch the
video mode to RS-485-2 wire, then click Apply.

73259

Axis

When the units microphone uses the AAC audio format, the audio is not in
sync with the video in the Live Viewer.
Workaround: In Config Tool Physical View, select the microphone for the
unit. Click the Properties tab and in the Data format drop-down list, select
Mulaw.

88949

Axis

P3384-V/VE: When monitoring the Axis P3384-V and P3384-VE units in the
Live Viewer, the audio may be distorted.
Workaround: In Config Tool Physical View select the units microphone and
click the Properties tab. Lower the Sensitivity slider until the distortion is
gone.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

33

Limitations

Issue

Manufacturer

Description

94808

Axis

When streaming video at high resolutions, the video may freeze or you may
see artifacts when there is fast movement in front of the camera. This also may
happen when controlling the PTZ.

100977

Axis

M3007-P/PV: Streaming at more than 12 frames per second is not supported.


It is also recommended to use only two streams at a time, and to disable unit
motion detection for streams that arent using it.

24744

Basler

Software Motion Detection is supported for MJPEG streams only.

24746

Basler

Changing video streams can cause delays of up to ten seconds.

1298

Bosch

Bosch VJ10/VIP10/VIP1000: software motion detection may not work


correctly using 2CIF, 4CIF, or All Lines resolutions.

2013

Bosch

When Bosch units are recording (either locally or on the edge), you cannot
change some of the video configuration settings.

20754

Bosch

Bosch VIP X1600: Switching between M4S mode and M2S mode is not
supported. As a workaround, remove the unit from the Archiver, and add the
unit again.

22552

Bosch

When using an MPEG-4 stream on a Bosch unit, enabling software motion


detection uses a lot of memory.

24770

Bosch

When you change a live MPEG-4 stream to H.264 and vice versa using the
Specific Settings tab in the Config Tool, your stream will need to be restarted.

24781

Bosch

Bosch VRM: Omnicast communicates with the first VRM that responds in
the VRM list created in the Bosch extension, and maintains communication
with that VRM even if a higher-priority VRM becomes available.

20481

Bosch

Bosch 1600XFMD: When using an H.264 stream, still-frame alarms cannot


be viewed on an analog monitor.

27925

Bosch

VIP X1 XF encoder: When streaming H.264 4-CIF video, interlacing occurs.


As a workaround, in the Live Viewer or Config Tool, click Tools > Options >
Display, and enable the De-interlacing filter.

29425

Bosch

Bosch HD units have some stream dependencies. For example, video stream 2
is dependent on the configuration of stream 1. For more information, refer to
the manufacturers documentation.

56661

Bosch

Flexidome NDN-498-P: Switching between video data formats in MJPEG


does not change the resolution.

57783

Bosch

In the Archive Player, you cannot query a video sequence if the camera is
password-protected.

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EN.100.001-V4.8.C4.(1)

34

Limitations

Issue

Manufacturer

Description

60090

Bosch

If the Connection type between Unit and Archiver option is set to Best
available in the Analog monitors Network tab, the video may freeze during a
camera sequence transition. Also, the camera sequences may not resume if
they have been paused for more than 15 seconds.
Workaround: From the Connection type between Unit and Archiver dropdown list in the Analog monitor Network tab, select Unicast UDP.

72403

Bosch

Bosch VJT-X40XF-E: The keyframe interval of your recorded video may not
match the keyframe interval that was specified in the Video Quality tab.

84159

Bosch

Bosch Autodome 800 HD: The frame rate of an MJPEG stream may not
match what was set in Omnicast.

96968

Bosch

Bosch VJT-XTCXF: In order to match the frame rate set in Omnicast, the
frame rate of a stream must be at 30 fps before being transcoded. If the
original stream is not at 30 fps, the transcoded frame rate can be determined
using the following calculation:
(Original stream frame rate) x (Frame rate selected in Omnicast) /30=frame
rate.

97513

Bosch

Bosch VJT-XTCXF: Only two streams can be transcoded simultaneously. To


avoid having issues, ensure the following:
The units playback Web page is not open.

The transcoder is connected to a single Archiver.


The archiving schedule of the encoder is set to Disabled if you dont
want to record a stream.
Only two streams are being recorded in Omnicast.

97516

Bosch

When you swap a camera connected to the transcoder, video for the previous
camera will be displayed until you restart the stream. You can restart the
stream by doing one of the following:
Change a Video Quality setting (Bit rate, Frame rate, and so on) in Omnicast and Apply the changes.
Stop recording from the camera and close and reopen all live video windows for that stream.
Restart the transcoder.

94768

Bosch

Dinion NWC-0495: Input alarm events are not reported in the Live Viewer.
Workaround: On the units Web page, select Alarm Settings > Alarm in.
From the Active drop-down menu, select High for the alarm to be triggered
by closing the contact, or Low for the alarm to be triggered by opening the
contact.

95159

Bosch

VIP X1600, NWC-0455: In Config Tool on the Video Quality tab, the H.264
All lines option from the Video data format drop-down menu produces a
Half D1 resolution. For example, 352x480 instead of 704x480.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

35

Limitations

Issue

Manufacturer

Description

55145

Canon (ONVIF)

VB-M40, VB-M600VE, VB-M700F: If you change the H.264 video stream


settings, the camera restarts.

94554

Canon

VB-H41: When performing software motion detection, red motion blocks


may randomly appear when you are streaming MJPEG video at a high
resolution with high image quality.
Workaround: In Config Tool, on the Video quality tab of the camera, reduce
the image quality or lower the resolution.

94590

Canon

VB-H41: When setting a relative position for PTZ coordinates in the Config
Tool Coordinates tab, the resulting coordinates are incremented by half of
what was initially set. For example, if you set 10, the new relative position
coordinates are incremented by 5.

25018

Comtex

When compression settings are changed, the stream must be restarted. You
may also need to remove the unit and add it to the Archiver again.

24790

DigiSensory

AVista-100: Cannot use RTSP streaming as this unit supports multicast


streaming only.

84019

FLIR

D-348: H.264 streams are not de-interlaced in the Live Viewer.

17628

Hikvision

When using the qcif video data format for an MPEG-4 or H.264 stream on a
DS-2CD892 unit, you may see a band of garbage video at the bottom of your
footage.

17776

Hikvision

You may have problems viewing an H.264 stream on DS-2CD852 and DS2CD892 units.

17881

Hikvision

When using the DS-2CD852MF-E unit, the resolution you see does not match
the resolution that was set.

19230

Hikvision

When using a DS-2CD852 or DS-2CD892 unit, the motion detection zones


are not respected.

1894

Interlogix

Video export with audio in ASF with Interlogix MPEG-4 units is not
supported.

6814

Interlogix

Interlogix SymDec 16: Only one serial port is shown in Omnicast.

15489

Interlogix

Multicast transmission does not work with SymNet and DVMRe units. Units
must be configured in Unicast in order to receive video in Omnicast.

18640

Interlogix

Interlogix: Signal lost and Signal recovered events are not sent by the unit.

24866

Interlogix

Playback on decoder is not supported.

24867

Interlogix

Standby Archiver is not supported on units supporting edge recording.

24868

Interlogix

Interlogix Camplus IP: unit motion detection can be too sensitive when using
small detection zones.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

36

Limitations

Issue

Manufacturer

Description

24869

Interlogix

Interlogix CamPlus IP: WAN port must be used to connect the unit on the
network.

24870

Interlogix

Audio IN only is supported on SymDec, SymSafe and SymSafe Pro units.

24871

Interlogix

The number of playback streams is limited to 15 for SymDec16, SymSafe16


and SymSafe Pro 16 units.

24872

Interlogix

Serial ports are not supported on DVMRe CT units.

45322

Interlogix

Interlogix SymDec16, SymSafe and SymSafe Pro: Unit motion detection is


very sensitive.

45323

Interlogix

After changing SymNet from encoder to decoder (or vice-versa), it will need
to be rediscovered by all Archivers in a failover setup.

45376

Interlogix

Input pin events are not triggered on SymDec16, SymSafe and SymSafe Pro
units

45383

Interlogix

SymDec4 inputs 2, 3, and 4 do not send a notification event when they are
closed.

24915

IQinVision

Input pins: IQinVision units support I/O notification events for either on
close or on open. You can choose which event will be active using the Config
Tool.

24917

IQinVision

The Pro-line cameras cannot have their HTTP port discovered.

24918

IQinVision

For units that support down sampling, the maximum ratio that can be used is
eight.

24920

IQinVision

IQinVision does not support the insertion of keyframes on-demand for H.264
video streams.

50798

IQinVision

IQD3xx, IQM3xx, IQA3xx, and IQ832x units: When viewing video in H.264
or MJPEG, the frame rate received from the camera may be different than
what was requested.

14003

JVC

When adding the unit on a Failover Archiver, the Video quality settings will
temporarily switch to the default settings.

14074

JVC

When setting the brightness value to a very low value (for example, -80, -100),
the video stream brightness will fluctuate between completely black to normal
clear.

14105

JVC

JVC: Export to ASF changes the resolution to 320x240.

24898

JVC

You cannot set the HTTP port and IP address settings at the same time.

24900

JVC

MJPEG multicast streaming is not supported. The Archiver is capable of


redirecting the unicast stream in multicast.

24901

JVC

Software Motion Detection is only supported for MJPEG streams.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

37

Limitations

Issue

Manufacturer

Description

24903

JVC

The JVC Megapixel camera MJPEG and MPEG4 video stream settings are
incompatible when one stream is set to 640x480 and the other to 320x240. For
example, if the MJPEG video stream is set to 640x480 and the MPEG4 video
stream is set to 320x240, then an Invalid configuration in unit event
notification is sent.

14770

Mango DSP

When using an MPEG-4 stream on a Condor or Raven unit, no video is


streamed if you specify a very high bit rate in conjunction with a very low
frame rate. To avoid this problem, use a bit rate of 2058 kbps or lower if your
frame rate is 15 fps or lower.

14776

Mango DSP

The Raven M unit may drop frames if you increase the video quality beyond
94 when streaming multiple MJPEG streams with a 4 cif format and a frame
rate of 30 fps.

14787

Mango DSP

Mango units have a default port of 80 and this port cannot be configured.

14938

Mango DSP

Input pins are not supported on Mango DSP Raven units.

15140

Mango DSP

Condor units have a delay of ten to fourteen seconds before sending the
Input Pin closing event.

15767

Mango DSP

For Pegasus M units, setting the contrast values higher than 90 will have no
effect.

15840

Mango DSP

The serial ports on Condor units do not work in RS-485 mode.

16066

Mango DSP

When using an H.264 stream on a Condor VS-8 unit, the stream will not show
the first time you start it in the Config Tool.

16095

Mango DSP

If mango units are added to more than 2 archivers, some input pin events will
be lost. To support the input pins events on 2 archivers, a special
configuration needs to me made on the 2nd Archiver.

16384

Mango DSP

When changing video attributes such a brightness or hue, your video may
freeze for a few seconds before the changes take effect.

20487

Mango DSP

When working with an MJPEG stream at 30 fps, your video may freeze,
contain blocks, or appear choppy. As a workaround, set the Image quality to
seventy-five percent or lower using the Video quality tab of the Config Tool.

25024

Mango DSP

Software motion detection in MPEG-4 is not supported.

25028

Mavix

Mavix Media Racer: Motion detection is not supported.

26037

ONVIF

Input pins are not supported with ONVIF compliant units.

6637

Panasonic

Software motion detection for Panasonic H.264 and MPEG-4 units uses
special metadata. Therefore, the sensitivity button cannot be configured in the
Motion detection tab in Omnicast.

6653

Panasonic

Motion detection stops working for ten seconds after controlling the PTZ.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

38

Limitations

Issue

Manufacturer

Description

8791

Panasonic

Panasonic NT304: Four cameras will always appear in Omnicast when adding
the unit, regardless of whether any have been disabled via the units own Web
page.

24987

Panasonic

NT304, NT314, NP1000, and NP1004 units: MPEG4 software motion


detection is not supported.

24995

Panasonic

If your video compression settings are refused by the camera, an Invalid


configuration in unit event will be triggered in the Live Viewer.

25029

Panasonic

If you change the aspect ratio or image mode using the units Web page. The
unit must be restarted for Omnicast to retrieve the new settings.

20256

Panasonic

When using a GXE500 encoder, the unit may momentarily go offline after
adjusting the Boost quality settings. To avoid this, ensure that your Video
quality and Boost quality settings do not exceed the units capabilities.

40143

Panasonic

GXE500: When configuring multiple MPEG-4 streams in Config Tool, the


Quality settings of stream 2 overwrite the settings of stream 1.

41847

Panasonic

WV-SW355: A frame rate of 30 fps in MPEG is not supported.

64217

Panasonic

For some Panasonic units, the secondary video stream may be disabled
depending on the image capture mode selected on the units Web page.

66637

Panasonic

WV-SW314, WV-SW316, WV-NP502, WV-SC384: If you set the aspect ratio


to 16:9 on the units Web page, MPEG-4 streaming is disabled for that unit in
Omnicast.

72714

Panasonic

WV-SP5x: Software motion detection does not work on cropped streams.

72716

Panasonic

WV-SP5x: Using Config Tool to change the resolution of a cropped stream


has no effect.
Workaround: Use the units Web page to change the resolution.

80817

Panasonic

Unit motion detection: You cannot configure Motion detection settings in


Omnicast and on the unit's Web page simultaneously. The unit will go offline.

80819

Panasonic

When performing unit motion detection, configuring the Motion off


threshold setting has no effect.

80854

Panasonic

When performing software motion detection, configuring the Sensitivity


setting has no effect.

82019

Panasonic

Unit motion detection: Even though multiple motion detection zones may be
configured on the unit, only motion events for Zone 1 are displayed in the
Live Viewer.

82874

Panasonic

Panasonic units do not support the MJPEG format for video trickling.

89946

Panasonic

WV-NP502:

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

39

Limitations

Issue

Manufacturer

Description

2089

Pelco

Pelco 9760 Matrix units can become unstable when using 0 as the input or
output ID.

6295

Pelco

NET5301T: Specific PTZ commands do not work.

15814

Pelco

When using an OV Ready compliant unit, you may lose any rules you have
created when you change the Video quality settings in the Config Tool.

17019

Pelco

Software motion detection is limited for MPEG-4 units when the key frame
interval is set to a high value.

21564

Pelco

When using firmware later than version 1.3.7, output pins cannot be enabled
on Sarix units.

22137

Pelco

When working with NET5308T encoders, the unit always reports the
maximum amount of output and input pins regardless of what is connected.
Therefore, the number of outputs and inputs reflected in the Config Tool may
not be correct.

22530

Pelco

When using Sarix units, events are not received by the failover Archiver when
the main Archiver and failover Archiver are not on the same subnet.

22851

Pelco

When using low quality settings on a Pelco IP3701 unit, the video quality of
the secondary stream degrades over time.

23049

Pelco

Enabling motion detection on a unit may not always work. As a workaround,


lower the video quality settings in the Config Tool and try again. Once the
motion detection is enabled, you can adjust the video quality settings.

24963

Pelco

The Custom video quality preset is disabled for Pelco IP series units. The
default quality preset and other quality presets have been modified to
accommodate dual-streaming.

24966

Pelco

Audio is not supported.

24968

Pelco

Signal lost/recovered events are not supported.

24969

Pelco

Network settings are not supported.

24970

Pelco

Firmware upgrade is not supported.

25033

Pelco

Software motion detection is limited for H.264 streams.

25034

Pelco

When using Sarix units, H.264 Hardware Motion detection is only supported
on the primary stream.

25035

Pelco

When using Sarix units, motion detection settings depend on the resolution
of the primary stream. If the resolution is changed, the Archiver will re-send
the motion detection settings to the unit.

25036

Pelco

When using Sarix units, the Motion off threshold setting has no effect, as
this setting does not exist for Pelco Sarix units.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

40

Limitations

Issue

Manufacturer

Description

25038

Pelco

When using Sarix units, Hardware motion detection is not supported on


streams with a resolution of 640x512.

25040

Pelco

When using dual streams on Sarix units, the unit resources are shared
between the streams and the primary stream has priority over the secondary
stream.

26775

Pelco

When using dual video streams on IE30DN and IDE20DN units, the Video
Quality setting only keeps the primary stream configuration. As a
workaround, the primary stream must always have a higher Video Quality
setting than the other streams.

26923

Pelco

When using dual streams on Sarix units, the video settings of the second
stream cannot be changed without first setting the primary stream video
settings to the desired values.

77055

Pelco

Sarix Spectra HD: In order for PTZ patterns to work correctly, a tour must be
created using the units Web page and use the Endura X naming convention
(where X represents a value). That tour will then be represented within
Omnicast as For example, if you name your tour Endura 3. The tour will be
available as preset 3 in Omnicast.

29417

Promelit

Software motion detection is not supported on Promelit units.

97556

Sanyo

VDC-DP7584: The aspect ratio is not correct for streams that have a
resolution of 720x240.

24892

SightLogix

When using a SightSensor unit, any changes you make to the frame rate will
not be automatically updated in a Live Viewer tile or in the Config Tool Live
video window.

24893

SightLogix

The SightTracker unit does not support motion detection.

19907

Siqura

BC24 and FD22 units: When working with MPEG-4 software motion
detection, additional motion blocks may appear below the region where
motion occurs.

20166

Siqura

Motion detection in MPEG-4 is not supported.

24936

Siqura

S-50: The TCP server setting must be enabled in the units Web page to use
analog PTZ control over the RS-485/422 or RS-232 serial port.

58332

Siqura

C-60E: The Motion on threshold setting in Omnicast is not supported on the


unit. Therefore, you may receive motion on events from values that differ
from the motion blocks you specified.

536

Sony

RZ-50 and CS-50 units are lost when switching from Multicast to Unicast. As
a workaround, set the unit to Multicast or Unicast only.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

41

Limitations

Issue

Manufacturer

Description

24834

Sony

Edge analytics is supported on the following Sony units:


Sony 2nd Generation units only support unit motion detection in
MPEG4.
Sony 3rd Generation units support built-in Unattended Object Motion and
Moving Object Detection.
Sony 4th Generation units support built-in Moving Object detection only.
Sony 5th Generation supports VMF object search, which appear as Video
analytics events in Omnicast, and are described as VMF events.

24836

Sony

Signal lost and Signal recovered events are not supported on Sony units.

24838

Sony

The following 1st Generation units do not support input pins: SNC-RZ30N,
SNC-RZ30P, SNC-Z20N, and SNC-Z20P.

24840

Sony

When using a Sony unit for edge analytics, no events are received if the units
Web page is open.

24846

Sony

Sony 5th Generation: Only two streams of each video format (H.264, MPEG4, and MJPEG) are supported by Omnicast.

24850

Sony

Sony 5th Generation: When using the Absolute Zoom position, you only have
access to the Optical Zoom range. If you want to have access to the Digital
Zoom range, you need to use the free look PTZ control.

24851

Sony

Sony 5th Generation: Only the first codec listed in the units video codec web
page can use Multicast. Any other codecs listed can only use Unicast or TCP.

24853

Sony

Sony 5th Generation: Changing video streams can cause delays of up to four
seconds. This is problematic when working with a sequence that has short
intervals.

24854

Sony

Sony 5th Generation: When using an SNT-EX104 or SNT-EX154 encoder,


only the first of the four channels supports input and output pins. However, all
four channels support audio input and output pins.

24855

Sony

Sony 5th Generation: The PTZ Absolute tilt values have a limited range of -15
degrees to 90 degrees regardless of what your unit supports.

24856

Sony

Sony 5th Generation: When dual streaming, compression settings that use a
lot of bandwidth may cause the secondary stream to be disabled by the unit.

78411

Sony

SNC-260: When streaming MPEG-4 video using the RTSP protocol and a
Unicast UDP connection, your video may freeze for a few seconds if you
change the Video data format.

96519

Sony

Sony 5th and 6th Generation: When performing hardware motion detection
with multiple zones, the Motion on threshold setting for the first zone is used
for all zones.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

42

Limitations

Issue

Manufacturer

Description

96525

Sony

Sony 5th Generation: For certain units, only one codec can be on for motion
detection to work, the others must be turned off.

25046

Toshiba

Software motion detection is not supported for MPEG-4 streams.

25047

Toshiba

M-JPEG streams are not supported in Windows 7 and Windows Server 2008
R2.

24717

UDP

Software Motion Detection is supported for MJPEG streams only.

18641

Verint

S1000W: Changing the resolution only takes effect after the unit reboots.

18642

Verint

The hue settings do not work correctly for PAL cameras.

18643

Verint

Video cannot be displayed on more than one output of a 1504Rx.

19042

Verint

The frame rate is not preserved when changing the analog format from PAL
to NTSC.

19043

Verint

S1704, S1708, S1712, S1724, S1950 and S1970: You cannot perform a
firmware upgrade directly from Omnicast. As a workaround, use the
corresponding SConfigurator for upgrading the firmware.

19044

Verint

S1708, S1712, S1724, S1950, and S1970: Software motion detection does not
work when using MPEG4 ISO with the firmware listed in the compatibility
matrix.

19047

Verint

When dragging a live video over a Playback sequence on a decoder, the live
video is not displayed correctly.

21171

Verint

Modifying the Bit rate in the Video Quality tab of the Config Tool has no
effect on video in H.264.

25048

Verint

In order to receive hardware motion detection events, it is recommended that


you use the primary H.264 stream as your recording stream.

28246

Verint

S1808e-A, S1816e-A: Changing the analog format from NTSC to PAL on one
of the channels automatically changes all the channels.

77680

Verint

H.264 decoders: Still alarms are not supported.

70726

VideoIQ

If you boost the video quality, or modify the video stream (for example,
change the frame rate) from the cameras Video Quality tab in Config Tool,
you may lose the video stream connection for 30 seconds.

genetec.com | Omnicast 4.8 SR4 Release Notes


EN.100.001-V4.8.C4.(1)

43

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