Professional Documents
Culture Documents
Executive Summary
March,2015. The company has not started selling products yet. Initially the
company will sell products over the internet (www.healthking.com) to be
delivered to the customer nearby Yayasan Selangor building.
The Healthy King will offer a wide menu of juices, sandwiches/wraps,
salads jar, a number of other specialty organic items. All products will be
organic food and beverage goods. The booth focuses primarily on, juice
beverages and salad jar. The business also offers a wide variety of salad
jar, salad wraps, and breakfast products. The Healthy King will pride itself
on being a small, but full service health quick service booth that seeks to
provide only the highest quality products in an inviting atmosphere. The
third section of the business plan will further describe the services offered
by the Juice Beverages and Salad Jar.
Our target market is the breakfast time food market,currently
comprised of fast foodoutlets,bakeries and meals deals from retailers with
no one provider gaining a large market share. This market is characterised
by customer basing decison on quality over price, little customer loyalty
and a market not domintaed by large suppliers in which differentiated
small business can breakthrough. Our target customer will include
1
It is important that meals in both groups be tasty. Over the long term, we
will expand our range of products to offer new salads and sandwiches as
well as products such as a vitamin drink made from fresh fruit and
vegetables. Products will be also conveniently packaged ("take away
ready").
is salad and juice beverage, we will further diversify the types of food in
the future.
In the future we will be adding more food types and flavors of our
healthy food, in order to meet customer demand. We also want healthy
eating style has become a lifestyle for every student in UNIKL Business
School. If this trend of healthy eating into a lifestyle for students in UNIKL
Business School, we would like to become a major supplier for dietary
health and thus can increase the profitability of our company.
Gender
Male
Female
52%
48%
Age
5% 6%
20-25
26-30
7%
31-35
9%
36-40
41-45
46-50
51-Above
50%
10%
13%
Occupation
Study
30%
Working
70%
This pie chart 3.2.3 above shown the 70 percent is student, which is
University Kuala Lumpur student and University Kebangsaan Malaysia
students. While, 30 percent is working people which is University Kuala
Lumpur staff, University Kebangsaan Malaysia staff, Maybank staff and
public.
UniKL
30%
UKM
Others
50%
20%
10%
RM5-RM10
RM11-RM20
10%
RM21-RM30
RM31-RM40
45%
RM41-Above
15%
20%
10% 10%
Interesting
12%
Price
Quantity
20%
Taste
Trending
48%
6%
Yes
No
94%
The pie chart 3.2.7 above shown the 94 percent from 100 percent
agreed that they care about healthy and body figure, while 6 percent is
not agreed.
40kg-50kg
51kg-60kg
6%
10%
24%
61kg-70kg 71kg-80kg
14%
16%
81kg-90kg
91kg-Above
30%
10
Yes
30%
No
70%
Yes 40%
No
60%
11
From pie chart3.2.10 above shown that 60 percent is ate salad, while
40 dont ate salad. The total is 100 percent.
Yes
No
45%
55%
Yes
30%
No
70%
12
If you are given the chance, do you want to improve your health?
5%
Yes
No
95%
13
How much money are you willing to invest monthly to maintain a healthy body?
6% 4%
10%
14
26%
Yes
No
74%
Kuala Lumpur are like healthy food, while 7 percent are dont like healthy
food. 12 percent from 20 percent student and staff University Kebangsaan
Malaysia are like healthy food while 8 percent aredont like healthy. 19
percent from 30 percent Maybank staff and public are like healthy food,
while 11 percent are dont like healthy food. The total people is like
healthy food is 74 percent and 26 percent is dont like healthy food.
15
Juice Beverage just only MYR 3.99 and for the Salad Jar which a per
fresh salad only MYR 3.99. The price is affordable and reasonable for
people in Yayasan Selangor Building compare with other competitor price
for example Vitamin or Supplement it can be MYR 30,00 per box to get a
good healthy life. Therefore our product is very cheap suitable with its
value, quality and prestige.
Besides that, we ensure the prices are affordable to buy the raw
material. It is because raw materials have bought in the bulk make us easy
to negotiate with our supplier.Therefore we also have a pass quotation
while buy the raw materials indirectly we can get affordable and cheap
prices.
4.2.3 Place
The Place strategy we have choose Yayasan Selangor Building because
there have a lot of people need a healthy drinks. We sell our product in
many different places. We choose direct selling, sending our salespeople
out to personally meet and talk with the prospect. Besides that, we have
chosen floor eleven because in that area always crowded with people and
many students that go through this area to enter the class. Moreover, this
site selection make our delivery process will run easily on customers
because this level is a strategic place.
Someday if we have our own retail outlet we have decided it will be
located nearby office worker, student. Besides that, the geographic area
for our product in urban area and building that rapid develop and our
service can be more efficient and fast and able satisfy customers.
Therefore, in choosing that place it can help our product to be better
known and easy to market. In each case, the entrepreneur must make the
right choice about very best location for the customer to receive essential
buying information on the product or service needed to make buying
decision.
4.2.4 Promotion
18
around
customers about our product and how we are going market and sell to
them. Even we have done a small change in our advertising sometimes it
probably can lead immediately to higher sales.
4.2.5 People
The persons are responsible for every element of our sales,
marketing strategies and activities which is our internal staff itself. It is
because we work extremely hard to think through every element of the
marketing strategy and the marketing mix. Besides that, our ability to
select, recruit, hire and retain proper people with the skills and abilities to
do the job we need to have done, is more important than everything.
Moreover, our company also has a connection with our suppliers,
easy to negotiate our goods and have a good communication between us.
Therefore, people can lead us to be successful in business because we
have to develop the good strategy.
4.2.6 Process
The process strategy now is ensure the process being systematically
which is buy the fresh raw materials. Besides that, we concerned with the
planning such as in the future how our company can produce more input
19
and less output. The implementation from our product in future can be
more details with new technology and research and development. Besides
that, the process will have the right quantity to the right place at the right
time to have a perfect process. Besides that, we plan to study more
detailed importance of food and health drinks for users so that in the
future will have more privilege from our product.
4.2.7
Priorities,
Responsibilities
and
Timeframes
(What/Who/
When)
Strategy
What
o.
1
Product
Price
Ensure
the
price
Who
When
Akmal
9 - 11 pm
Farhan
7 9 am
are
Akmal
affordable
Raw Materials buy in the Farhan
bulk
Pass Quotation
3
Process
6 pm - 7
pm
3 pm - 4
pm
systematic
Buy
the
fresh
raw Akmal
6 pm - 7
materials
Paan
Keep clean while pack the
pm
materials
Stamp the labeling at jar
Keep in the Refrigerator
pm
Afiq
9 pm - 11
Farhan
4 pm - 5
pm
11 pm 7
am
Promotion
Ensure
customs
to
20
attracted
with
our
product
Provide a discount % and
package on peak hours
Keep
in
touch
with
customer through social
Thahirah
pm
Afiq
7am 11
media directly.
5
Place
Ensure
the
pm
place
are
strategic
Floor 11 the place Akmal
always crowded with
people
Farhan
Delivery process will
run easily
6
People
Ensure
distribute
12pm - 1
9 am 5
pm
3 pm 4
pm
the
supplier
the
raw
Afiq
5 pm-7 pm
material on time
Table 4.3
4.3 Marketing
21
Base on the name HEALTHY and our motto #GO FOR A HEALTHY LIFE
that prove our main concept in our business is providing healthy food.
Healthy foods are beneficial to health in ways that go beyond a normal
healthy diet required for human nutrition.
Physical
Booth
Direct
Selling
Strate
gy
Media
Social/Flye
rs
Delivery
Figure 4.4
The figure 4.4 above show that how Healthy King to keep the
relationship with thier customer. The relationship with customer as one of
our strategy to market and to promote our product to them. Such as for
the physical booth this is how we do the directselling through the target
group, where they can buy directly in our booth, it is easy just grab, pay
and can eat it freshly. At our physical booth we provide an instaFrame or
photobooth where the customer can snap the picture with our product and
upload it in the internet. This is one on how we marketing our product
through our own customer because the trending are easy to spread up by
internet user.
We also provide a tester and soft launch of our product for the
customer who wants to taste our product. While for media social tools, it is
22
where the place that we promote our product to all people by using
instagram, facebook, twitter because this is modern technology so we
must follow the trending which using the internet. From this social media
tool we also provide the product description for the customer information.
The way the customer to know the promotion is made also through the
social media.
Others marketing promotion Healthy King distribute the flyers to the
public to let them know about the existing of our company. Where we are,
what time the combo meal is made, what kind of product that we sell,
what time did we open and closed, all this type of information will provided
into the flyers.
Besides that, we also provide a delivery as our services. Why
we choose to make delivery it is because we want to serve our customer
as fast as we can, we can send the product to them but the charge of
RM0.50 will charge into each delivery. This is for customer get what they
want.
4.4 Promotion
As you know we will provide flyers and distribute it to all people. And
using mass media as a tools to promote our product because with this
technology it will easy spread to all people and fast and low cost. The
feedback questionnaires are given to our customer in order to get their
feedback about our product and to know what lack and problems or
dissatisfied of the customer about our product to innovate it to more
better.
Product promotion:
Combo Meal during lunch hour RM 7.00 for both salad and juice. It
package.
10 days challenges the winner will get a gift. This is fun and will
give benefits to the customer because they can eat, challenge and
can get a gift if she or he able to challenge their self within 10days
23
to lose weight. The benefits of course this game are encourage them
to life in a healthy way.
4.5 Management
Figure 4.5
effectiveness
orienting,
and
by
recruiting,
training,
coaching,
disciplining
managers,
and
appraising
job
results
and
and
financial
presenting
assumptions,
opportunities,
recommending
objectives.
Assistant
Manager
by
participating
in
educational
professional organizations.
They also accomplish organization
goals
by
Human Resources
by
participating
in
educational
professional organizations.
They also accomplish organization
goals
by
business analysts.
They duties are approve or reject, or coordinate
the approval and rejection of, lines of credit and
and
future
financial
status
of
26
accounting
and
collection
procedures,
and
managing
the
organizations
human
budgets
in
collaboration
with
the
Operational
team
along
with
the
Program
contributes
implementation
to
of
the
development
organizational
and
strategies,
27
Marketing
manager
development
accomplishes
activities
by
business
researching
and
plans
and
reviews,
preparing
and
Marketing
productivity,
quality,
and
customer-service
trends,
determining
system
annual
analyzing
budget,
variances
scheduling
and
expenditures,
initiating
corrective
actions.
CURRENT, there are many food stall have been opened around
Yayasan Selangor not to mention cafeteria stall in Yayasan Selangor
that provide food and drink for customer around them, but due to
changing in lifestyle, the food trend has been change also, consumer
28
FUTURE, due to the awareness and information that has been spread
worldwide regarding the important of eating healthy, more demand
will come in, and healthy food market will grow
Based on the research had been made, which is the 100 paper
questionnaires had been distributed to our target market which is student
and staff of Unikl Business School, UKM and others from Maybank staff or
publics user, this is where we want to identify and target our sale market
29
Total People in
Percentage
Yayasan
SUM
Selangor
50%
20%
30%
100%
3650
1825
195
39
175
53
4020
Table 5.0
X
100
= 4,020 people
= 48%
30
Fiscal
Weeks
Begins
#
units
sold
Sale
13/
4
14/
4
15/
4
16/4
17/4 20/4
21/4
22/4
23/4
24/
4
10
days
total
190
3.99
196
3.99
196
3.9
199
3.99
190
3.99
198
3.99
204
3.99
210
3.99
124
3.99
1917
-
210
3.99
31
price
@ unit
(RM)
Total
(RM)
9
758
782
782
794
758
838
790
814
838
495
7,649
Table 5.1
The effect of changes of the amount unit sold per day first in the first
day there are not much buyers even though we had running the promotion
before it to announce about our launch product but there it still not
enough for the customer to known about it, because our product still new
in this market so people still not well known with our product but for the
second day and third day the amount are increase because our promotion
are success to attract people to buy it.
Other student who influences their other friend also will be one of
the effects that changing the unit sold per day. But on Friday usually the
sale are not higher compare to other day because the product fast selling
only in the morning and during lunch that supposed to be our pack hour
are be less because most of the men student and staff are having their
solatjumaat while for a women the class are stop and continue in the
evening until the night.
Then we overcome it and still running the business in the week 2,
where we can estimate that they will be a lot of buyers because we
believe with the promotion that we made through social media tools,
distributed flyers and open physical booth it will attract a lot of customer
to buy it because it easy to grab and to eat. Besides that, the effect of
demand increase because of people acknowledge about how important
health food actually because the way we attract customer is we inform the
benefits that the will get when they have our product.
Other than that, during a pack hour we do promotion through combo
meal where they can get both products with a cheaper price, this will
attract buyer to buy. Also during student have full class it will influence
them to buy our product because they have not much time to having
32
quantity because we doesnt want to take risk of losses where the last day
is on Friday, because usually on Friday there is not much student will stay
in the Yayasan Selangor Building. Because some of them dont have a
class on Friday, and also men had solatjumaat so we only sell it with a
certain amount to make it finish as a last day.
6.0
Marketing Plan
33
Near Term
Long Term
Positioning statement
The Healthy King will position itself as a high quality, innovative
saladjar and juice beverage business. The members of the society will
recognize the high quality and unique service/product offerings of The
Healthy King. The Healthy King competitive edge will be founded in UniKL,
Yayasan Selangor building, its customer inventive and customer approach
to members of the society.
The Healthy King customer attention will make it different from other
house salad and juice beverages that have a lot of demand. The
disadvantage of having a high demand is that the business experiences a
decreased pressure to accommodate extra clients. When The Healthy will
start having plenty of customers, we will modify our business plan in order
to handle them effectively.
34
focus
on
building
customer
referrals
and
loyalty.
35
Mission Statement
The Salad Jar and Juice Beveragess mission is to provide customers
with an expansive number of quality house salads and refreshing
handmade juice that are affordable and healthy. Generally our idea is to
make healthy food easy to found,just grab and go and our motto is
healthy food made easy.
Objectives
Is to open up market opportunities for healthy food and beverages
products.
Innovative step away from saturated domestic market.
To overcome the abundance of unhealthy lifestyle which the
students implement in their daily life.
To influence our target consumer to make healthy food and
beverages as their choices for life.
To provide nutritious food and beverages healthy tips to help hem
create healthier culture in Yayasan Selangor or outside.
Joint every event in UniKL to promote our product and healthy tips
within two (2) weeks @10days
36
Professionals
-Professional Bodies;
Staff
Student
who
something
-Financial institution (Maybank)
are
new
tend
to
try
and
interest
37
Departmen
1.Physical
t
Operation
expectation/need?
Edge
- prepare and set up - photo booth
shop (booth)
the place
-provide
the
customer
product, announceme
will
buy nt
directly
-give
-game
service
to
the challenges
customer
2.
Social Marketing
network
product
-active
in
by social
Instagra
m
Facebook
Twitter
peak hours.
to
do promotion
with
uploading
attractive
3. Pre-order
Marketing
pictures.
-taking early order for -easy
to
in
purchase
our
product managing
their
schedule.
38
Competitors Analysis
Competitor
Caf
Product
Advantages
of
product
-Affordable Price
-save time
-Good in packaging
-Malay traditional
Sea Club
foods (kuih)
-Snacks
-Heavy meals
-Hijab
-Junk food
Unikl Booth
-Sosej
-Sandwich
Up and
Coming
Risoles Food
Big Box
Fruity Fruit
our
-Carbonate
-Risoles with meat, chicken,
vegetables and tuna inside)
-Sandwich
-Dessert
-Fruit
-Fruit Juice
-Cocktail
-Iced blanded
-Cereal
-Fruit Bread
39
-Teh botol
Food
beverages
-Healthy drink
-Hello soda
-Soda cool mint
Table 6.0
that people really need to get this product. So it may give benefits to us
when people now days are need to rush in time so for our product maygive
benefits to them when our product is easy to carry and they can eat where
never they want any time any place but for our competitor, their product
also easy to carry but may give them trouble when they want to keep the
food longer so that they can eat later.
In conclusion, to compete with the competitor we need to use all the
opportunities effectively by fulfil what the customers need and want. We
also need to cover our weakness by making a good strength and good
trademark for our business. To make our business more special and much
better from others we need to make something different that can make
our business more attractive.
7.0
Financial Analysis
7,649
5,176
5,176
Gross Profit
2,473
Less: Enpenditure
Administrative Expenditure
600
Marketing Expenditure
540
Other Expenditure
Interest on Hire-Purchase
Interest on Loan
41
Total Expenditure
1,140
1,333
Tax
1,333
1,333
7.1.2Balance
Sheet
Healthy King
PRO-FORMA BALANCE SHEET
10 days
ASSETS
Fixed Assets (Book Value)
Land & Building
0
189
189
Current Assets
Stock of Raw Materials
0
0
1,717
Cash Balance
0
0
Other Assets
Deposit
TOTAL ASSETS
20
1,926
Owners' Equity
Capital
Accumulated Profit
782
1,333
1,926
Hire-Purchase Balance
0
0
Current Liabilities
Accounts Payable
42
1,926
CASH
INFLOW
Capital
(Cash)
Loan
PreOperati
ons
Marketing
Expenditur
e
Printing
Expenses
Brochures
& Flyers
Advertisin
g
Business
Card
Cash
Purchase
Salaries,
EPF &
SOCSO
Other Cost
10
TOT
AL
10
DAY
S
782
782
125
125
75
8
75
8
782
782
794
758
838
790
814
838
495
782
782
794
758
838
790
814
838
495
7,64
9
8,55
6
50
50
50
50
50
50
50
50
50
50
500
20
20
20
20
20
20
20
20
20
20
200
15
15
15
15
15
15
15
15
15
15
150
10
10
10
10
10
10
10
10
10
10
100
51
3
75
513
75
75
75
75
75
75
75
75
75
750
15
15
15
15
15
15
15
15
15
15
150
Cash Sales
TOTAL
CASH
INFLOW
CASH
OUTFLOW
Administra
tive
Expenditur
e
Salaries
907
43
Deposit
(rent,
utilities,
etc.)
Purchase
of Fixed
Assets Others
TOTAL
CASH
OUTFLOW
CASH
SURPLUS
(DEFICIT)
BEGINNIN
G CASH
BALANCE
ENDING
CASH
BALANCE
20
20
189
189
209
69
8
185
185
185
185
185
185
185
185
185
2,57
2
698
60
597
597
609
573
653
605
629
653
310
5,98
4
69
8
758
1,3
55
1,9
52
2,5
61
3,1
34
3,7
87
4,3
92
5,0
21
5,6
74
698
75
8
1,3
55
1,9
52
2,5
61
3,1
34
3,7
87
4,3
92
5,0
21
5,6
74
5,9
84
5,98
4
CONSEQUENCE
ADDRESS IT
Choose the cheapest
changes due to
unstable economy
a bottle.
Copyright
implemented in Malaysia
in Chow Kit
cannot be copied by
our market.
Place
product.
Financial
page of Unikl.
-Make a proposal and
management
running a business.
or SDCL in Unikl
Business School.
team member.
generate an income.
Human Resource
-Manage a good
management
-Misunderstanding between
business partners.
and buyers.
46
9.0 Conclusion
In conclusion, we hope that Healthy King will get a positive response
from our target group which is the population from Yayasan Selangor
building consisting of UNIKL, UKM and Maybank staff and publics users. In
addition, Healthy King also expect that our business will be accepted by
whom come in Yayasan Selangor to make their own business. Hence, we
expect our health food products become lifestyle to students and staff at
Yayasan Selangor building. In addition, we also want to market our
products in every UNIKL residing in Malaysia to become a major supplier of
healthy food. Other than that, we hope that healthy lifestyle can
encourage the student and staff towards healthy food. Because healthy
food that we provide rich with nutrition and full with protein that will give
them a thousand of benefits such as they will energize during do their
daily activates and also it in low cost that can save up their money.
Besides that, the benefits that they will get are it will prevent from get a
disease such cancer, gastric, diabetes and so on. In additional, Healthy
king believe that product itself can be sell if the packaging are attractive
and the price that we provide are affordable for any level of consumer.
Last but not least, Healthy King hope that our business will be known by
entire UNIKL in Malaysia and will expand in global market.
47