Professional Documents
Culture Documents
FACT SHEET
Name
Business
Description
Established
Provides GSM mobile services in all the 22 telecom circles in India, and was the
first private operator to have an all India presence. Provides telemedia services
(fixed line and broadband services through DSL) in 95 cities in India.
Proportionat
e Revenue
Rs. 369,615 million (year ended March 31, 2009-Audited)
Rs. 270,250 million (year ended March 31, 2008-Audited)
As per US GAAP Accounts
Proportionat
e EBITDA
Rs. 151,678 million (year ended March 31, 2009 - Audited)
Rs. 113,715 million (year ended March 31, 2008 - Audited)
As per US GAAP Accounts
Shares in
Issue
Listings
The Stock Exchange, Mumbai (BSE)
The National Stock Exchange of India Limited (NSE)
Market
Capitalisatio
n
Customer
Base
Operational
Network
Provides GSM mobile services in all the 22 telecom circles in India, and was the
first private operator to have an all India presence.
Provides telemedia services (fixed line) in 95 cities in India.
Registered
Office
(A Bharti Enterprise)
Aravali Crescent,
1, Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi 110 070, India
Tel.No.: +91 11 4266 6400
Fax No.: +91 11 4166 6137
Chairman
Sunil Bharti
Mittal
DirectorConsumer
Business
Srinivasan
Gopalan
Director - Human
Resources
Srikanth Karra
Director- Global
Supply Chain
Moti Gyamlani
Director, Market
Operations
Ajai Puri
Director Network
Services Group
Abhay
Savargaonkar
CFO
Nilanjan Roy
Director
-Customer
Experience
Raghunath
Mandava
CEO- DTH
Shashi Arora
Director
Legal &
Regulatory
Sameer Chugh
CIO
Harmeen Mehta
Vision
By 2020 Airtel will be the most admired brand in India:
Mission
We will meet global standards for telecom services that delight customers
through:
1. Customer Service Focus
2. Empowered Employees
3. Cost Efficiency
ACHIEVEMENTS
First to launch Cellular service on November 1995.
First operator to revolutionaries the concept of retailing with the
inauguration of Airtel Connect (exclusive showrooms) in 1995.
First to introduce push button phone in India.
First to expand its network with the installation for second mobile
switching center in April, 1997 and the first to introduce the
Intelligent Network Platform First to provide Roaming to its subscribers
by forming an association called World 1 Network.
First to provide roaming facility in USA. Enjoy the mobile roaming
across 38 partner networks & above 700 cities Moreover roam across
international destinations in 119 countries including USA, Canada, and
UK etc. with 284 partner networks.
BHARTI announces agreement with VODAFONE marking the entry
of the World's Largest Telecom Operator into India
Bharti Enterprises and AXA Asia Pacific Holdings Limited announce
partnership for a life insurance joint venture in India
Your account balance is updated on the screen of your handset at the end of
each chargeable call. You can also call 123 from your mobile phone and
listen to the voice announcement or simply dial *123#, press 'OK' or 'YES'
button and your account balance will be displayed on the screen of your
handset.
Recharging is Easy. The calling value on your card keeps reducing as you
make calls or use any other chargeable service. Choose the Airtel Prepaid
Recharge Coupon thats right for you, from a variety of tailor made recharge
coupons with different denominations, which are available at a number of
outlets across your city. Simply follow the procedure mentioned below, to
recharge your phone.
Prepaid Roaming
Airtel Prepaid comes preactivated with 'National Roaming', so you stay
connected no matter wherever you are. You can also send or receive MMS,
check your email and access other GPRS services while roaming in India as
you would in your own city. While traveling abroad you can receive calls &
send or receive SMS.
Other Services
Airtel brings you, a wide range of Services that will change the way you
communicate. Try them and discover a whole new world of fun and
excitement.
Call waiting, call hold, call divert and Caller Line Identification Presentation
all with your Airtel prepaid connection.
Voice Mail
When your handset is switched off, or youre too busy to answer the phone,
Airtel Voicemail will answer your calls and record a message. The best part
is that there's no extra monthly cost for setting up Voicemail - you just pay
for the phone call when you use the service.
Send messages quickly and easily using text, if it's too noisy to talk or you
don't have much time. It's the way to share those interesting one-liners,
Subscription Alerts
Get regular alerts on news, jokes, business, health and films on your Airtel
mobile phone with Subscription Services. SMS <SUB NEWS> to 3333 for
News, <SUB JOKE> for Jokes, <SUB BIZ> for Business News, <SUB SPO>
for Sports Alerts & <SUB VAASTU> for Vaastu tips.
Airtel Live!
Make your mobile the most happening entertainment destination with Airtel
Live! Airtel brings you the latest in entertainment and information services,
right on your phone.
MARKET SHARE
FACILITIES PROVIDED BY
EMPLOYEES
AIRTEL
TO
conducted to ensure that our people are healthy and fit. There is
also a medical room with a certified doctor and nurse to provide
the basic medical help in case of an emergency
Gymnasium- To promote fitness at work, and in most cases
inspire better attitude and confidence, we provide our employees
access to a fully equipped in-house gymnasium with trained
coaches. The employees have the flexibility to exercise before or
after their work shifts or during their breaks. There are locker
rooms and shower facility near the gym for employees to manage
their hygiene. What more, the membership to this gym is at a
highly subsidized rate.
Day care centre- Home away from home for little bundles of joy!
Airtel has created this facility of fun and safe environment for
children of employees working with us. The brightly decorated
daycare center is a safe play area, designed for both kids and
babies with fully qualified and trained staff. It is managed by an
external agency, The Banyan, which has expertise in core
operations of Day-care Centers.
Grocery stores at office premises- For our employees to be
comfortable and free from constant thought of house-hold chores,
we provide some basic facilities like exclusive in-house Easy Day
grocery store and Del Monte outlet. Employees can buy a range of
items at these outlets at discounted prices and at the same time
save time and hassle to go shopping after work hours ..
Cafeteria- Food! Healthy and organic food at work! Yes, airtel has
built a massive cafeteria for its employees which serves an array
of healthy food and has also tied up with popular food chains to
tantalize the taste buds of employees. There is also a Costa outlet
on the premises where many a great ideas generate and
employees bond over a cup of coffee.
Employees-friendly policies- Our employees are our asset. And
the same belief is manifested in the progressive, employee-friendly
polices crafted at airtel. Be it the sabbatical policy to encourage
breaks for education purpose or entrepreneurial policy to give a
head-start to employees who want to explore their commercial,
risk-taking side or maternity/ paternity leaves for new parents
airtel takes care of its people throughout the journey.
CURRENT SCENERIO
India is the fastest growing telecom market in the world and Africa is a
market with great potential in the coming years. Bharti Airtel is the
largest wireless service provider in our country and the 5th largest
integrated telecom operator in the world. It has presence in all the 22
telecom circles in India and has operations in Africa, Sri Lanka and
Bangladesh.
The company had an aggregate of 351.6 million subscribers as of March
31, 2014. With competition from the new entrants almost vanishing and
telecom tariffs expected to go up in India, Bharti would benefit from
these developments.
SWOT ANALYSIS
STRENGTH
1. Strong network.
2. Unique strategy for retaining the
customer.
3. Quick service
4. Solution of problems smoothly
and following it up.
5. National
&
International
presence.
WEAKNESS
OPPORTUNITY
1.
2.
3.
4.
THREATS
1. Entry
of
new
telecom
competitors.
2. Retention of talents.
3. Changing customer needs.
CONCLUSION
Airtel is fulfilling the needs of many people. The company should promote their
product as attractively as possible. They should also maintain the market
reputation they has and retain the customers. There are lot of competitors in the
market, the company should face the tough competition and come out with
better policies and plans. They should always focus on achieving the targets or
objectives of the company. The company has a tie up with many large
organizations and which is because of their service and reputation in the market.
Hence, the organization should change its policies with the changing market and
maintain its position