COURSE OUTLINE

FALL SEMESTER 2011

ORGANIZATIONAL COMMUNICATIONS

UNIVERSI Y.

MBA PROGRAM

Sr.
No.

Chapter
No.

Final Exam
Q.
No.

Chapter Headinq

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2.

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2

3.
4.
5.
6.
7.
8.
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10.
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Introduction to Communication
The Environment: Business Organizations and
Channels
The Communicator: Objectives and Credibility
The Audience: Motivation
The Message: Structure
The Response: Feedback
Introduction to Business Writing
Nonverbal Communication
Structuring a Presentation
Visual Aids
Holding Meetings and Answering Questions
Job-Search Corhmunication

Recommended Text Book:

th

Business Communications: Strategy and Skill, 7 Edition

by Mary Munter: Prentice-Hall International
DISTRIBUTION OF MARKS
Internal Sessional Evaluation
Assignments/

Qui2zes

Project
I

1 0

Class Parti.

External Eual
Total

Terminal

Final

Attendance

Test

Sessional

Exam

Evaluation

25

50

50

100

10

Final Examination Question Paper

Mid-Tarm

Required; 7 Review Questions outol t2

PRESTON

TERMINAL

UNIVERSITY
Student Name:

blamabad - Kohal - Peshawar - Lahore

Reg. No:

Course Code:
Course Title:
Program:
Semester:

MG 4339
Organizational Communications
MBA
Spring 2011

This is it three-hour examination and consists of review questions only.

You may attempt not more than seven review questions,

Q.l

Define Communication. Why communication is important? Explain.

*\2

Discuss the Channels of Communication in detail.

Q.3

Explain the styles of leadership in detail.

Q.4

Explain die four C's Model with the help of a diagram.

Q.5

Bxplatn Thinking vs Structuring in detail.

Q.6

Bxplain Reading Skills in detail.

Q,7

Rxplain the Prewriting Stages in detail.

Q.8

Mow one can improve his Nonverbal Skills? Narrate.

Q.9

Explain the three steps of Presentation Structure.

Q.10

Discuss the importance of Visual Aids in any presentation.

Q.l I

Explain how to chair a meeting. Explain the task functions.

Q.12

Explain the steps of writing your Resume in detail.

EXAMINATION

PRESTON

TERMINAL
EXAMINATION
Islamabad - Kobat - Peshawar - Lahore
__Reg. No:

Course Code:
Course Title:
Program:
Semester:

MG 4339
Organizational Communications
MBA
Fall 2010

This is a three-hour examination and consists of review questions only.

You may attempt not more than seven review questions.
Q.l

Define communication. Explain (heories of communication in detail.

Q.2

Explain in detail the Channels of Communication.

3
Q.4

Define Credibility. Explain how can you build and enhance credibility.
.. Define Motivation. How can you analyze your audience?

Q.5

Explain Thinking with all its components in detail.

Q.6

Define Feedback. Explain Listening skills in detail.

Q.7

Explain the Prewriting Stage in detail.

Q.S

Define Non verbal Communication. Explain how one can improve his communication skills.

Q.9

Explain in detail the Presentation Slructure with its three main points.

Q.10

Explain Visual Aids with reference to Forma!, Semi-Formal and Informal Presentation.

Q. 11

Discuss the importance of Meetings in any Business organization.

12

How can one plan his career? Discuss.

Course Code:
Course Title:
Program:
Semester:

MG 4339
Organizational Communications
MBA
Spring 2010

This is a three-hour examination and consists of review questions only.

You may attempt not more than seven review questions.
Q.l

List barriers to communication and explain any two of them.

Q.2

How can you analyze 'how people work together'?

Q.3

Write a short note on credibility, highlighting its various types.

Q.4

What methods / techniques can a communicator use to motivate his / her audience?

Q.5

How can you put your' explanatory' and action ideas in order for message effectiveness?

Q.6

How does the format of a memorandum differ from that of a business letter?

Q.7

Write a comprehensive note on 'listening skills'.

Q.8

Analyze the 'body' as an element of non-verbal communication.

Q.9

List and explain three reasons why you should consider using visual aids.

Q. 10

How can you make your oral presentation effective?

Q. 11

Briefly describe the handling of questions during an oral presentation.

Q. 12

What are the similarities between selling a product and finding a job?

PRESTON

TERMINAL
EXAMINATION

UNIVERSITY
Koh;it

Islamabad

Course Code:
Course Title:
Program:
Semester:

Lahore

Peishawar

Faisalabad

MG 4339
Organizational Communications
MBA
Spring 2009

a three-hour examination and consists of review questions only,

ay attempt not more than seven review questions.
Q.l

Define communication and describe the three types of psychological barriers to communication.

Q.2

Write notes on any THREE of the following:

i. Informal Organization Structure
ii. Downward Communication
iii. Nondiscriminatory Communication
iv. Lateral Communication
v.

Channels of Communication

Q.3
What is the difference between initial and acquired credibility.
Q.4
Draw and explain four character trait of model.
Q.5
Explain the difference between thinking and structuring.
Q.6
What are main steps in the SARAS methods? Explain briefly.
Q.7
Explain the three stages of the Composing Process.
Q.8
Analyze the elements of Non-verbal communication.
Q.9
Describe the three main types of group speaking situations.
Q.10

Write a note on three main types of audio visual equipments.

Q.ll

What are the task and process functions performed by the chair of a meeting? Explain.

Q.12

Write a one-page Resume of your own in light of the guidelines for developing a good resume.

PRESTON
UNIVERSITY
Kohat
Kotaat

Course Code:
Course Title:
Program:
Semester:

Islamabad

TERMINAL
EXAMINATION
Lahore

Peshawar

Faisalabad

MG 4339
Organizational Communications
MBA
Fall 2008

This is a three-hour examination and consists of review questions only.

You may attempt not more than seven review questions.
Q. 1 a) Define communication and explain its main points,
b) Write a note on the Theories of Communication.
Q.2

Write notes on any THREE of the following:

i. Informal Organization Structure
ii. International Communication
iii. Electronic Communication
iv. Directional Flow
v. Channels of Communication

,;

Q.3 a) Write a note on the four Styles of Communication, .

b) What is tone? What is its importance m communication?
i
1

Q.4

Explain how you might motivate your audience by making fin appeal to their growth need :
(Maslow's and Herzberg's theories).

Q.5

What are the guidelines for effective thinking? Explain.

Q.6

Write a note on the SARAS Method of speed reading.

Q.7

Explain the three stages of the Composing Process.

Q.8

Write a note on the Elements of Nonverbal Communication.

' Q.9
Q.10

What are the guidelines for structuring your presentation? Explain.

Write a note on the various classifications of Visual Aids.
'I

Q.l 1

Explain the various functions performed by the chair of a meeting.

Q. 12

Explain the main elements of Self-Analysis.