Summer 2005

Progress
An Update for Members of the Professional Beauty Association

Event Spotlight

Drafting PBA’s
Strategic Plan
J A N U A RY 14 - 1 7 , 2 0 0 6 Councils Focus
S A N D I E GO , CA on the Values
turn to page 8 fo r mo r e in fo
and Ideas that
Will Shape
Inside this Issue the Growing
Association
As the first year as a unified
PBA’s Strategic Plan 1, 3 association draws to a close,
PBA’s Governing Council has
Message from the Councils 2 been hard at work defining a
Election Results 4 strategic plan that will guide
the association as it grows. The
NAHA 5 newly appointed Leadership
Councils will review and refine
ABBIES 5 this document in September
PBA Beauty Ball & Charity Gala 5 2005. Now is the time to share
your input into the future of PBA!
PR for PBA 5
Story continues on page 3.
DC Hill Visits 6

Nail Manufacturer Issues 6

PBA’s Eye on Congress 7

ISSE 7
Election
Cosmoprof North America 7 Results
TSA Symposium 8 Inside!
Turn to page 4 to
Beacon 8 meet the newly
Distributor Education 8 elected leadership
councils.
Membership Survey 9, 10

Market Shipment Study 11

Calendar 11

New Member Benefits 12

2
A Letter from
Outgoing PBA Chair
Melissa Yamaguchi
The most rewarding achievement of the
Professional Beauty Association’s first year
is that we’re still an association—we survived!
As with any marriage, each party brought
with it its own culture, practices, distinctions,
emotions, vision and memory. The initial goal
upon merging was to bring together three
distinct and important organizations into a
unified group with membership sections.
Given the enormity of the goal, we still
set forth undaunted and accomplished a
multitude of tasks.
We launched new member benefits, including
a valuable FedEx program, to help our
members conduct business more effectively.
(Turn to page 12 for two benefit highlights.)
PBA’s salon/spa section (TSA) continued a
successful partnership with global leader
American Express. Through the Professional
Beauty Federation, we hosted Welcome to Our
World—our members were able to perform
Messages from the Leadership Council Presidents
Our three leadership
council presidents offer their
insight on the last year and what
is in store for the future:
“Last year, the culmination of three years of
struggle and hard work was finally realized—
the ‘merger’ of our three industry associations
(ABA, BBSI and TSA) into the new Professional
Beauty Association. For me, it was the best of
times and the worst of times—the excitement
of new possibilities along with the presidency
of the Manufacturer Leadership Council, but
also the challenge of merging ideologies of
three vastly different associations into one
cohesive group. I am proud to say we are
well on the way to meeting the challenge
and look forward to becoming the ‘voice’ of
the professional beauty industry and a strong
resource for our membership.”
Myriam Clifford
Outgoing President, PBA Manufacturer
Leadership Council
Spilo Worldwide (Los Angeles, CA)
www.probeautyassociation.org
services on 800 members of Congress and
their staffs while discussing the issues that
matter to us. We conducted over 70 Hill Visits
in May 2005 to encourage co-sponsorship of
our tip-tax legislation, HR 1345 and S 327.
(Turn to page 6 for more information.) We
testified at Small Business Administration
hearings across the country. And we launched
three critically important research documents:
the National Salon Industry Profile (plus a
Pocket Fact Guide based on the same data),
a State-by-State Guide for Influencing
Congress (with corresponding district-by-district
profiles) and the Market Shipment Study.
The Professional Beauty Association also
sustained and grew ISSE, the west coast’s
biggest beauty show. We expanded the
ABBIES to include distributors and salon/spa
owners as well as manufacturers. The PBA
Beauty Ball & Charity Gala raised $100,000 for
charitable recipient Gilda’s Club Worldwide.
We selected the winners for the 16th-annual
North American Hairstyling Awards (NAHA)
and planned a tremendous ceremony to
coincide with Cosmoprof North America. With
our European partners, we continued to build
Cosmoprof North America in its third pivotal
“The past twelve months have been mercurial
to say the least in terms of distribution to
salons in the U.S. Some areas have had
modest growth while others have suffered
through humbling declines. What this signals
is: dramatic changes will continue for months
to come. Factory-direct sales, diversion,
distribution, manufacturer and salon chain
roll-ups, along with a change in demand from
the consumer have all had their effects on our
segment of the industry—and will continue to
do so for years to come. Distribution must
find its niche in this changing market and
capitalize on it with an intelligent, aggressive
approach and an expertise in education.”
Jon Shakour
Outgoing President, PBA Distributor
Leadership Council
R.G. Shakour, Inc. (Westboro, MA)
year. And the Professional Beauty Association
just conducted its first election. (Turn to page
4 to meet your new councils.)
The goal is to continue forth meeting the goals
we’ve set and strengthening the “brand” of our
industry. We are, however, only as successful
as our members are engaged. I respectfully
encourage your strong participation in your
industry’s leading association. Start today by
filling out the member survey on pages 9-10.
Serving you as Chair has been an honor.
Thank you,
Melissa Yamaguchi
Outgoing Chair, PBA Governing Council
Owner, Yamaguchi Salon Spa (Ventura, CA)
The Salon Association, PBA’s salon/spa
section, has had a successful year. TSA
members testified before the Small Business
Administration, sat down with members of
Congress during our annual Hill Visits and
raised $100,000 for government affairs. Early
introduction in both houses of Congress gave
a big boost to our tip-tax legislation (see page
6). TSA published a National Salon Industry
Profile and a State-by-State Guide to U.S.
Salons. In regional meetings, on our active
listserve and one-on-one, TSA members
offered support on business challenges and
helped celebrate successes. Looking ahead,
TSA has embarked on a member recruitment
effort, attending industry events and reaching
out to new audiences of salon/spa owners.
Mark your calendar for TSA’s Symposium in
San Diego from January 14-17, 2006.
Sasha Rash
President, Salon/Spa (TSA) Leadership
Council
La Jolie (Princeton, NJ)
 3

Drafting PBA’s PBA’s Big Hairy PBA:

Strategic Plan Audacious Goal PBA is the definitive source for information
Continued from cover on the industry. The vast majority of industry
Be responsible for significant industry
players are PBA members. Members enjoy
success that can only be achieved access to an unparalleled portfolio of
through unified efforts in education, products, services and benefits.
commerce, advocacy and research.
Strategic Direction: Evolve from an event- Building Foresight
management focus to an industry-trade-
association focus.

Macro Program Strategy: Rebuild from the

core and reinvent based on common high-
priority member needs consistent with the
BHAG.

PBA’s Vivid Description

The vivid description explores how the world
could be different for key stakeholders such
as members, customers, the public, the
industry, the association and beyond as a
result of PBA attaining its BHAG. This is a
distillation of a much longer section of the The strategic plan also considers conditions,
Review the outline of the Professional trends and assumptions that will help the
working document.
Beauty Association’s strategic plan below. association update its strategic plan on an
Remember, this is a draft, open to your ideas
and innovations. Then think about what you REPUTATION:
need, want and expect from your industry Now is the time to make
Consumers trust professional salon/spa
association. How could the plan be shaped your goals a part of the
products and services over their retail
to meet your expectations? Whether you growth of the assocation!
have input on a grand-plan scale or prefer counterparts. Consumers recognize the value
to delve into the details of member benefits, of purchasing through professional channels.
your feedback is crucial as the association annual basis. The outcome-oriented goals
moves forward. that form the basis of the plan are based
WORKFORCE: on the anticipated future in areas such as
Now write your ideas down and send them Employment within the professional salon demographics, societal values, legislation,
in! On pages 9-10, you will find a detachable economic climate and technology. An
industry is considered a respected, well-
membership survey. Please fill it out and return annual review of these conditions and
compensated career choice with nationally expectations provides a practical method
it in the postage-paid envelope attached. This
is your association—yours to shape and yours recognized credentials. for ensuring the ongoing relevancy of the
to benefit from. Make your voice heard today! association’s goals and strategies.
IMAGE:
Media looks to PBA for industry trends, Member Feedback
Envisioning the Future information and forecasts and values the There, in a nutshell, is the
The strategic plan seeks to define an organization as a key resource on matters foundation for PBA’s
Envisioned Future for the association: of fashion, beauty and wellness. strategic plan, which will be
a concrete, yet unrealized vision for the finalized by the leadership
organization. This envisioned future consists councils in September.
ADVOCACY:
of two strategic judgments. First, the Big
Public policy makers recognize the Now is the time to make
Hairy Audacious Goal (BHAG) is a clear and
compelling catalyst that serves as a focal point importance of the professional beauty your goals a part of the
for effort; it represents the intersection of what growth of the assocation!
industry. Association members experience
our group is passionate about, what we do Be sure to fill out your
best and what we can marshal the resources bottom-line profit from successful advocacy
survey and return it in the
to accomplish. Second, a Vivid Description is on issues significant to the industry.
envelope enclosed.
an engaging description of what it will be like
to achieve the BHAG.

www.probeautyassociation.org
Introducing PBA’s Newly Elected Leadership Councils
The Professional Beauty Association is pleased to announce the make-up of the three newly elected leadership councils. Many
past members have agreed to stay involved; we are also pleased to welcome some new faces. These councils begin their terms
as of September 1, 2005.

PBA PBA PBA

Distributor Manufacturer Salon & Spa
Leadership Council Leadership Council Leadership Council

photo not photo not

available available

Sydney Josh Hafetz Bill Decker John Heffner Sasha Rash NeCole
Berry The Raylon The Wella Creative Nail TSA President Cumberlander
Salon Corporation Corporation Design La Jolie TSA 1st VP
Services & Noire Et Blanc
Supplies, Inc.

photo not photo not photo not

available available available

Stan Klet, Sr. John Maly Raymond Jeanne Serena Chreky Richard
East Coast Maly’s Mager Matson TSA VP Communication Calcasola
Salon Services L’Oreal Clairol, a Andre Chreky, Maximus
Classic Salon division The Salon Spa
Products of P & G

photo not
available

Jim Bob Peel, Jr. Lee George Eveline John

Marshall Peel’s Salon Rizzuto, Jr. Schaeffer Charles Galietti
Marshall Services Conair OPI Products Eveline Xena’s
Supply Co. Corporation Charles Salon Beauty Co.
and Spa

photo not photo not photo not

available available available

Beth Pence William Bruce Selan Jack Storey Jessica Marilyn

Columbia Ranney Zotos Scruples Hafetz Ihloff
Beauty Creative International American Marilyn Ihloff
Supply Salon Male Salon, Inc.
Concepts

photo not photo not

available available

Max Wexler Gary Udell Cary

Beauty Craft Gerry Udell, O’Brien
Supply & Inc. Cary
Equipment O’Brien’s
Co. Design &
Color Spa

Thank You to Our Outgoing Council Members

In this first year as an association, the members of the transitional leadership councils have stepped up in numerous ways to help shape the success of PBA. Their
enthusiasm and participation on both the governing council and leadership council levels exceeded expectations. The association thanks them for their exemplary service:
Barbara Ashworth Tom Crumpton Lydia Sarfati
Distributor Leadership Council Secretary-Treasurer Manufacturer Leadership Council Member Manufacturer Leadership Council Member
Salon Systems, Inc. Southeast Rep Services Sarkli-Repêchage

E. Manuel Benevich Bill Gray Jon Shakour

TSA Leadership Council VP Education Distributor Leadership Council Member Distributor Leadership Council President
Gary.Manuel Salon Prill Gray & Associates, Inc. R.G. Shakour, Inc.

Myriam Clifford Mike Renzulli Melissa Yamaguchi

Manufacturer Leadership Council President Distributor Leadership Council Member PBA Governing Council Chair & TSA Leadership Council
Spilo Worldwide Sally Beauty Co. Member
Yamaguchi Salon and Spa

www.probeautyassociation.org
 5

Professional Beauty Student Hairstylist

Association Honors
NAHA 16 Winners
The North American Hairstyling Awards (NAHA),
the pinnacle of hairstyling competitions in North
America, acknowledges the very best stylists and
leaders in the world of hair and beauty. This year
to help honor the top stylists, Saturday Night Live’s
Rachel Dratch took center stage at the NAHA
ceremony in Las Vegas to announce the winners in
the following twelve categories:
Avant Garde
Eric Fisher
Eric Fisher Salon
(Wichita, KS)
of the Year Diamond 10th Anniversary
Kozeta Izeti The ABBIES (America’s Best Beauty Industry
Taz Hair Co. Efforts for Salons) honors our industry’s
(Toronto, ON) very best marketing efforts. The ABBIES
encourages the spirit of competition in the
industry and drives marketing excellence.
To celebrate the ABBIES’ tenth anniversary
in style, a committee of dedicated members
Editorial Stylist of the Year led by John Heffner of Creative Nail is
Matthew Morris implementing truly exciting changes in the
(Denver, CO) venue and format of the ceremony. Watch
the mail for information on this reinvigorated,
more elegant event.
The ABBIES 10 Call for Entries, with categories
for all PBA members (manufacturers,
Salon Team of the Year distributors, salons/spas and publications),
Salon Verve will be mailed to PBA members in September.
(Maple, ON) The deadline for entries is November 28,
2005. For more information, please contact
PBA at 800-468-02274 (480-281-0424).

Contemporary Classic Hairstylist of the Year PBA Beauty Ball & Charity Gala Update
Zak Mascolo Marjorie Clarke Be a part of the industry’s most glamorous
TIGI Academy The Hair Force Salon & Spa event. Mark your calendar for the 21st-annual
(New York, NY) (Mount Pearl, NL) PBA Beauty Ball & Charity Gala on April 29,
2006 in New York City.

Haircolor Master Stylist of the Year

Susan Hayward Vivienne Mackinder
Taz Hair Co. Each year, our industry demonstrates its
(New York, NY)
(Toronto, ON) sense of caring during this magical evening
by making a significant donation to a worthy
charity. In 2005, the event raised $100,000 for
Gilda’s Club Worldwide. In 2006, we hope to
In addition, Bruno Mascolo, founder, exceed the $100,000 mark!
president and CEO of Toni&Guy/TIGI
Long Hair Dressing The 2006 honoree and charitable beneficiary
Linea USA, Inc., was inducted into the will be announced in the fall of 2005.
Marjorie Clarke
The Hair Force Salon & Spa Hall of Leaders for 2005. Sam Brocato,
(Mount Pearl, NL) president and artistic director of Brocato
America, received the esteemed Lifetime PBA Hires Harris Shepard
Achievement Award. Public Relations, Inc.
PBA has asked Harris Shepard Public
Relations, Inc. to spearhead its public-relations
Makeover campaign and help increase awareness of the
John Paul Holt professional salon industry in the consumer
Avantgarde Hair
(Vancouver, BC) NAHA 17 market. “We feel confident that Harris Shepard
and his team are able to really take the salon
industry as a whole to the next level,” says
Steve Sleeper, PBA Executive Director.
Harris Shepard Public Relations, Inc. will
Texture execute a strategic, precise and results-
Frank Dicintio oriented public relations campaign to
Salon Gaboa Applications Available promote PBA as the leading resource for
(Woodbridge, ON) the professional beauty industry. The firm
NAHA 17 applications are available August has made its success in the beauty industry
1, 2005. To request a NAHA 17 application, by building long-term client relationships,
learn more about the competition or get implementing creative, results-oriented
information on NAHA sponsorships, please campaigns and creating unique strategic
visit www.hairstylingawards.com or call PBA plans custom tailored to each client. Last year
at 800-468-2274 (480-281-0424). WWD’s “It List” named Harris Shepard Public
Relations, Inc. as one of the top beauty public
relations agencies.
PBA Goes to
Washington:
Members Hit the Hill
and Help at Welcome
to Our World in May
Mixing big beauty with big politics, PBA
stormed Washington, DC this spring to inform
Capitol Hill about tip-tax legislation and other
issues that affect our industry. At Welcome
to Our World, PBA members gave Senators,
Representatives and their staffs mini-
makeovers with hair, nail, skin and massage
services—just a taste of the feel-good benefits
that our $60 billion industry provides daily to
millions of their constituents. And with two
days of Hill Visits, PBA members had more
than 70 appointments with their legislators to
discuss the Small Business Tax Equalization &
Compliance Act (HR 1345 / S 327).
Hill Visits
PBA members hit the Hill armed with talking
points detailing how PBA’s tip-tax legislation
will affect each congressional member’s
district and state. Speaking passionately
about what it’s like to be a small business
owner and their dedication to their employees,
PBA’s salon/spa section members (TSA)
pitched the Small Business Tax Equalization
& Compliance Act (S 327/HR 1345), which
has been introduced in the 109th Congress.
The legislation’s goal is to amend the IRS code
to expand the 45(b) tip-tax credit currently
offered to restaurant owners to include
salon/spa owners. The legislation also seeks
to promote tax compliance in the sectors of
the industry that sometimes run “under the
radar” of the IRS—leveling the playing field by
ensuring that no one can lure a salon or spa’s
employees away with promises of tax-free
employment elsewhere.
Sasha Rash, president of The Salon
Association (the salon/spa section of PBA)
explains, “The tax credit proposed in HR 1345
and S 327 frees up millions of dollars that will
allow thousands of independent and chain
salons in every community across this country
to grow their businesses and give back to their
employees through increased pay, benefits
and career advancement opportunities.”
Members spent time with representatives from
over 60 congressional offices, including those
of Senator Rick Santorum (PA), Senator Jim
Talent (MO), Senator John McCain (AZ), Senator
Dianne Feinstein (CA), Senator John Cornyn
(TX), Senator Barbara Boxer (CA), Senator Jon
Kyl (AZ), Senator Bill Frist (TN), Senator George
Allen (VA), Congressman Jim Nussle (IA),
Congressman Tom Delay (TX), Congressman
John Linder (GA), Congressman Jerrold Nader
and Congressman Sam Graves (MO).
Welcome to Our World
The tip-tax legislation message was further
delivered at Welcome to Our World, where
in conjunction with the Professional Beauty
Federation, PBA members “made-over”
Congress, offering hair cuts, manicures,
facials and chair massages as examples of
the services they perform in every district
across the country. During the service,
members had the opportunity to explain
the issues that are critical to the success
of the professional beauty industry and
small business owners. Members touched
representatives including Congressman
Neil Abercrombie (D-HI), Congresswoman
Shelley Berkley (NV), Congressman Henry
E. Brown, Jr. (SC), Congresswoman Julia
Carson (IN), Congressman Lane Evans
(IL), Congresswoman Eddie Bernice
Johnson (TX), Congresswoman Zoe
Lofgren (CA), Congresswoman Carolyn
McCarthy (NY), Congressman Donald
Payne (NJ), Congressman Jim Ramstad (R-
MN), Congressman Patrick J. Tiberi (OH),
Congresswoman Stephanie Tubbs Jones (OH)
and Congresswoman Diane E. Watson (CA).
What You Can Do Today
There is much work still to be done to
encourage your representatives to co-sponsor
our legislation. Make appointments with your
local congressional staff. Write letters. Make
phone calls. Let your representatives know you
need their support. If you need help preparing
for meetings, phone calls or letter-writing—or
if you have other government affairs issues
you would like to discuss—please contact
PBA at 800-468-2274 (480-281-0424).

Nail Manufacturer Update

Due to recent regulatory changes regarding acceptable ingredients for cosmetics sold in the European Union, several widely used ingredients in
nail polish have come under scrutiny by domestic environmental groups and lobbyists. The ingredients in question—phthalates, formaldehyde
and toluene—are common to most nail polish formulas and exist in minimal quantities, acting to keep polish pliable, prevent clumping and
chipping, and to avoid thickening of the formulas.

While high-percentage concentrations of these chemicals have been proven to cause health concerns, the quantity in most nail polishes does
not threaten the health of the wearer or technician. For example, for the percentage of phthalates found in the average nail polish to pose a
potential risk, the wearer would have to use 5 bottles of nail polish everyday for their entire lifetime!

At the present time, the FDA “does not have compelling evidence that phthalates, as used in cosmetics, pose a safety risk”. For more
information on this important nail topic, please visit the FDA website at www.fda.gov. Or call PBA at 800-468-2274 (480-281-0424).

www.probeautyassociation.org

Eye on Congress
Economist and legislative consultant Bruce
Grindy brings his wealth of political knowledge
to TSA. An experienced and accomplished
trend-tracker, Grindy gives us an overview into
three top issues facing Congress today that
could have a direct and immediate impact on
the bottom line of our members’ businesses.
Health Care
Access to affordable health care is a growing
concern for small businesses, as a majority
of the 45 million uninsured Americans are in
families where the head of household works
for a small business. Business owners want
to be able to provide health benefits to their
employees—and many do. For those who do
not, however, skyrocketing costs are often the
main barriers. Congress is currently
ISSE 2006: Show
Floor Nearly Sold Out
PBA produces the International Salon & Spa
Expo (ISSE), the biggest, most influential
beauty show on the west coast. Because
the show is produced by a non-profit trade
association, the profits are returned to PBA
initiatives that benefit the industry.
ISSE 2005, held in February in Long Beach,
was a resounding success, despite the
challenge of a new competitor show held
on the same weekend in the same market.
Important manufacturer and distributor
members stepped up their participation,
including Maly’s, West Coast, Schwarzkopf
and Sally’s, and nearly 30,000 attendees
flocked to the show, with many exhibitors
reporting record-breaking sales.
ISSE 2006 is shaping up to exceed even
2005’s performance. PBA is pleased to
welcome back several major manufacturers
to the show floor in 2006, including TIGI and
Conair/Rusk. For more information on ISSE,
please visit www.isse-shows.org.
considering legislation that would allow small
businesses to band together through trade
associations to purchase health insurance
in order to take advantage of the same
uniform regulatory status, economies of
scale, purchasing clout and administrative
efficiencies that large corporations enjoy.
These Small Business Health Plans could lower
health-care costs and increase access by
providing increased competition and choices
for employers looking for affordable health
coverage. Unions and large corporations
already have this ability; passage of Small
Business Health Plan legislation would level
the playing field for small business.
Taxes
Surveys of small businesses consistently
show that the complex and burdensome
tax system is among the top concerns for
small business owners. Congress is currently
considering legislation that would provide
small business tax relief on a variety of fronts,
such as Alternative Minimum Tax reform,
estate tax reform and the expansion of small
business expensing. An additional piece
of legislation that could provide immediate
and needed tax relief to salon and spa
owners is PBA/TSA’s own Small Business
Tax Equalization & Compliance Act, which
would allow a dollar-for-dollar tax credit on
the employer share of FICA taxes paid on
PBA at Cosmoprof North America
PBA is proud to recognize its member companies with exhibit space at
Cosmoprof North America 2005:
Action Bag Company
Andis Company
Arter Neon Sign, Inc.
Artizen
Athena Beauty, Inc.
Beaumont Products, Inc.
Beauty Esque
Belson Products
Betty Dain Creations, Inc.
Bio Ionic, Inc.
Conair/Rusk
Cool Hair Tools, Inc.
Creative Age Publications
Denman, Inc.
DHS Products
Divi International Company
Elchim USA, Inc.
Equibal Labs
Esuchen International, Inc.
Fake Bake Tanning Products
Giovanni Cosmetics
Graham Webb International Corp.
Helen of Troy
Watch PBA’s fall newsletter for a full report on the business, education and trends on display
at Cosmoprof North America 2005.
7
tip income above the minimum wage.
This tax credit, which is already permitted in
the restaurant industry, would give salon and
spa owners the additional resources needed
for other initiatives such as remodeling their
operation or offering health insurance for
their employees.
Social Security
Like all Americans, small business owners are
concerned about the future of Social Security.
Independent salon and spa owners have a
unique perspective on the issue, as they are
both the future retiree as well as the employer
paying the payroll taxes for their employees.
Several fixes for the system are being
considered, including payroll tax increases,
benefit reductions and Personal Retirement
Accounts. As Congress works to preserve the
solvency of Social Security, it will be vitally
important to ensure that it does not place an
excessive burden on small businesses like
salons and spas.
If you are concerned about these issues,
PBA encourages you to contact your
Representative and Senators. You can find
contact information for your district and state
at www.congress.com. If you’d like to get
involved with PBA’s efforts, please contact
PBA at 800-468-2274 (480-281-0424).
Intrinsics
IT & LY Hairfashion NA
J & D Beauty Products
Jon Renau Collection
Jordana Cosmetics Corporation
Keune Haircosmetics USA, Inc.
King Research, Inc.
Lisap USA, Inc.
Metropolis Technology, Inc.
Nordic Care, LLC
OPI
Palmbay Limited
Para Laboratories, Inc.
Pebco Inc.
Realys, Inc.
Rene Furterer
Sassi America, Inc.
Scruples Professional Salon Products, Inc.
Supre, Inc.
Worcester Reading Company
Worldwide Cosmetics
WR Rayson Company, Inc.
Zotos International
8
10 Big Ideas at TSA’s 10th Annual Symposium
In 2006, TSA (the salon/spa section of PBA) marks the tenth
anniversary of its Symposium event. To celebrate this big year, the
Symposium theme is 10 Big Ideas.
Ready for something new? Each year, Symposium presents incredible
advanced education for salon/spa owners and managers—from
keynote speeches by the country’s top business gurus to in-depth
breakouts from our industry’s most outstanding educators. But
Symposium 10 is going to feel a little different! Rather than spend
the whole weekend filling your head with talk, we’re determined to
get down to the nuts and bolts of implementation.
To that end, Sunday will be filled with inspiration, innovation and
motivation. But Monday will focus on mining Sunday’s education
for those nuggets of action that can transform your business
once implemented. You’ll be divided into ten discussion groups of
salon/spa owners and managers who share your concerns. Moderated
by trained facilitators,
each round table will
present one Big Idea—
one fundamental nugget
of concrete action—to the
full Symposium group.
You’ll walk away from
Symposium 10 with 10
Big Ideas that will change
the way you do business.
Mark your calendar
for the best advanced
education available to
the salon/spa market!
Symposium 10 takes
place January 14-17, 2006 at the Manchester Grand Hyatt in San Diego, California. For housing
and travel reservations, please call 800-826-3520 (310-590-4707).
PBA Introduces Distributor Education
PBA’s Distributor Leadership Council premieres a new distributor-focused educational program
at Cosmoprof North America on Tuesday, July 27. From 8am –10am, “Inside Distributor Sales
Training,” led by Columbia Beauty Supply, addresses sales meetings, new hires and more.
From 10am-12pm, “Inside Distributor Stores,” led by Peel’s Salon Services, covers sales
incentives, staff compensation and décor/layout issues from the distributor store perspective.
Both classes are held in Breakers D of the Mandalay Bay Convention Center in Las Vegas.
These two classes are a first taste of the distributor-sponsored education PBA has in store for its
distributor members. This fall, the Distributor Leadership Council will roll out a series of in-depth
distributor courses to be held in Phoenix, Arizona. These courses will provide valuable peer
training to the industry’s distributor community on a regular basis. Stay tuned for more details!
www.probeautyassociation.org
TSA Presents Beacon
More Than Just a Snip
and Blow Dry
Each year, The Salon Association (the
salon/spa section of PBA) hosts Beacon,
an educational program for cosmetology
students that explores the business side
of hairdressing. Held at TSA’s annual
Symposium, Beacon provides 100 top
cosmetology students in the country with an
understanding of the day-to-day business
workings of this creative industry.
At Beacon, students have access to some
of the most successful minds in the industry.
They sit side-by-side with successful salon
owners during Symposium’s general sessions
and spend one-on-one time together in
Beacon-specific sessions. Emcee Winn
Claybaugh inspires the students, and some of
the industry’s biggest names (Robert Lobetta,
Ruth Roche, Robert Cromeans and many
more!) drop by during the Beacon Open Mic
session to share their wisdom.
Know an outstanding cosmetology student?
Encourage them to participate! Applications
are now available online at www.salons.org/
beacon. Or call TSA at 800-211-4TSA (480-
281-0429). Students receive complimentary
admission to TSA’s Symposium (a $595
value!), but they are responsible for their
travel and housing costs. Beacon takes place
January 14-16, 2005 in San Diego, California.
 PBA Membership Survey

We need your feedback to help define the future of PBA. Please take the time to fill out this brief survey and return it in
the postage-paid envelope enclosed. Remember, this is your association. Your input is critical!

Non-members: If you received a copy of the newsletter and are not a PBA member, we still
value your feedback. Simply check “Non-member” under Membership Section below

If you return the survey by August 25, 2005, you will be

entered in a drawing for a iPod Photo—a $299 value!

Name: ______________________________________________________________________
Company Name: _____________________________________________________________
Membership Section: Distributor Manufacturer Salon/Spa (TSA) Non-member

How did you first become acquainted with the Professional Beauty Association (or ABA, BBSI, TSA)?

Why did you join the association? What does membership mean to you?

What, if anything, made you hesitant to join?

What do you see as the overall goal of PBA?

What are your three top priorities for the association?

PBA summarizes the core competencies of an association in the acronym PACER (Public Relations; Advocacy;
Commerce Opportunities; Education and Research). What is your take on the PACER model?

Have you taken advantage of the discounts and services offered to members through our benefit providers (insurance
providers, payroll assistance, discount shipping, etc.)? If yes, which?
PBA Membership Survey continued

What additional member benefits would you like to see added to the PBA offerings?

PBA seeks to promote networking among members. How would you like to see PBA facilitate this networking
(i.e., more events, listserves, regional gatherings, etc.)?

What areas of membership would you like to see strengthened?

Are there industry issues that are of particular interest or concern to you?

Do you have an area of expertise that might be useful to PBA? Please describe.

Additional comments:

Thank you for participating in this first PBA member survey! If you have any questions, please do not hesitate to contact
PBA at 800-468-2274 (480-281-0424). If you have misplaced the return envelope, please mail the completed survey to
PBA | 15825 North 71st Street, Suite 100 | Scottsdale, AZ 85254 or fax it to 480-905-0708.

www.probeautyassociation.org
 11
PBA Calendar

Research Update!
Order Your Market
Shipment Study Today
ABBIES Entry Deadline PBA Beauty Ball & Charity Gala
November 28, 2005 April 29, 2006
Each year, PBA hair care manufacturers
New York, NY
band together to offer insight into their
segment of the beauty industry. Manufacturer
members share valuable, proprietary
company information through an independent TSA Symposium 10 Capitol
Hill
accounting firm, which compiles the data and January 14-17, 2006 Visits
Manchester Grand Hyatt
extrapolates it to describe the full professional
San Diego, CA PBA Capitol Hill Visits
hair care industry. www.salons.org/symposium May 17, 2006
Washington, DC
The Market Shipment Study describes the www.probeautyassociation.org
monetary state of hair care, color, styling
and texture from 2002 through 2004. Offering
insight into industry trends and movements
Beacon
over the past three years, these figures reflect in conjunction with TSA Symposium 10
the best estimates of total market shipments January 14-16, 2006 Welcome to Our World (WTOW)
from the professional hair care market, Manchester Grand Hyatt (Professional Beauty Federation)
which are calculated by summing actual San Diego, CA May 18, 2006
www.salons.org/beacon Washington, DC
and estimated sales. The study outlines the
www.probeautyfederation.org
industry in terms of not just hair care, color,
styling and texture, but the dollars being spent
on specific products and treatments that
address concerns in each area. The numbers
gathered from this report allow companies to NAHA 17 Entry Deadline
February 1, 2006 Cosmoprof North America (CPNA)
understand the make-up of the marketplace
(North American Beauty Events)
and evaluate what hair care priorities are and July 16-18, 2006
will be in the future. Mandalay Bay Convention Center
Las Vegas, NV
While this report currently represents just the www.cosmoprofnorthamerica.com
professional hair care segment of the industry, ABBIES
February 4, 2006
PBA plans to expand the study to incorporate
Terrace Theatre
nail care and skin care manufacturers. Long Beach, CA
Eventually, the study will incorporate data www.abbies.org
from salon/spa members and distributors in North American Hairstyling Awards
order to develop the most complete picture of (NAHA)
the professional beauty market. July 16, 2006
Mandalay Bay Convention Center
Las Vegas, NV
The data in the Market Shipment Study is www.hairstylingawards.com
available nowhere else. Many manufacturer International Salon & Spa Expo (ISSE)
members feel this study alone justifies February 4-6, 2006
membership in the association. Those that Long Beach Convention Center
Long Beach, CA
participate in the study receive a free copy.
www.isse-shows.org
Non-participating PBA members can order
a copy for $500. To purchase a copy of the
study—or to learn more about it—please
contact PBA Member Services at 800-468-
2274 (480-281-0424).
New Member Benefits
Mintel Hair Coloring
Report Available
As a national trade association, PBA provides
critical resources and preferred pricing to its
members with the support necessary to thrive
in the professional beauty industry.
PBA members have access to the
US Hair Coloring Market Report.
Published by Mintel, a global supplier of
consumer, media and market research, this
document provides statistical information to
quantify the state of the hair-coloring industry
and marketplace trends.
In addition, Mintel will also be offering a detailed
report on the U.S. Black Hair Care Market.
As a benefit provider to PBA, Mintel is offering
a 15% discount to members. Please contact
Meesham Neergheen at 312.932.0400 or at
meesham@mintel.com to receive your free
table of contents and remember to mention
PBA in your correspondence back.
ProfessionalBeautyAssociation
15825North71stStreet,Suite100
Scottsdale,Arizona85254
www.probeautyassociation.org
FedEx Discounts for
Manufacturers and
Distributors
PBA has negotiated a preferred pricing
program with FedEx that is specifically
designed for professional beauty industry
manufacturers and distributors. Our contact
person is Dave Ross. Dave has put together
aggressive programs with FedEx for many
distributors and manufacturers both on the
East and West coasts, including Wayne Clark,
former owner of West Coast Beauty Supply;
Jon Shakour of RG Shakour; Don Anderson
of Columbia Beauty Supply; Howard Hafetz
of Raylon Corporation; Cricket Company; and
most recently Schoeneman’s Beauty Supply.
In addition to the small parcel program, Dave’s
company, RMT Advantage, has many other
programs that offer savings with LTL carriers,
store fixtures, warehouse racking and floor
covering to name a few.
You can reach Dave at 707-373-2200 or by
email at dross@rmtadvantage.com.
Not yet a member?
Join PBA today!
Call 800-468-2274 (480-281-0424) or
email info@probeautyassociation.org.
PBA Progress
(Summer 2005)
is a publication of
the Professional Beauty Association.
Professional Beauty Association
15825 North 71st Street, Suite 100
Scottsdale, Arizona 85254
800-468-2274 (480-281-0424)
Fax: 480-905-0708
www.probeautyassociation.org
info@probeautyassociation.org
The Professional Beauty Association (PBA) is a
non-profit trade association that represents the
interests of the professional beauty industry from
manufacturers and distributors to salons and
spas. Created when BBSI, ABA and TSA joined
forces in July 2004, PBA serves the industry with
education, government advocacy, commerce
opportunities, research/statistics and public
relations/image building.