15 - Came - Ek.50.001 PDF

CAME
CONTINUING AIRWORTHINESS
MANAGEMENT EXPOSITION
TURKISH AIRLINES INC.

Head Office, Atatrk International Airport
34149 Yeilky STANBUL - TURKEY
Phone: +90 (212) 468 70 26
+90 (212) 468 70 27
Fax: +90 (212) 465 20 20
Email: ISTDZTK
CAME
CONTENTS
1. Contents
2. Continuing Airworthiness Management
M Manual
3. Related Procedures, Instructions, Lists
anand Forms
CAMM
MANAGEMENT MANUAL
MANAGEMENT MANUAL
Dokman No/Document Number
EK.50.001
Revizyon Tarihi/Revision Date
31.10.2013
Revizyon No/Revision Number
00
Sayfa No/Page Number
1/81
CONTINUING
AIRWORTHINESS
MANAGEMENT
MANUAL
(CAMM)
(Revision No: 00, Revision Date: 31.10.2013)
TURKISH AIRLINES INC.
Head Office, Atatrk International Airport,
Phone: +90 (212) 468 70 26
+90 (212) 468 70 27
Fax: +90 (212) 465 20 20
Telex: ISTDZTK
Not: Kontroll dokmanlara elektronik olarak info.thy.com adresindeki Dokman Ynetim Sisteminden ulalr. Dokman Ynetim Sisteminin dndaki basl ve
elektronik tm dokmanlar kontrolsz dokmandr.
Note: The soft copies of the controlled documents can be accessed through Document Management System at info.thy.com. All the printed and soft copies of
the documents outside the Document Management System are uncontrolled documents.
THY KYS Form No: FR.18.0001 Rev.06
lk Yayn Tarihi/Issue Date: 01.05.2006

Revizyon Tarihi/Revision Date: 28.01.2013
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lk YaynTarihi/Issue Date: 01.05.2006

RevizyonTarihi/Revision Date:28.01.2013
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Turkish DGCA Approval Page

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FOREWORD
This manual has been prepared in order to support Corporates SHY-M/SHT-M/EASA Part-M
Continuing Airworthiness Management Approval.
This manual consists of the following parts:
PART 0
GENERAL ORGANIZATION
PART 1
CONTINUING AIRWORTHINESS MANAGEMENT PROCEDURES
PART 2
QUALITY SYSTEM PROCEDURES
PART 3
CONTRACTED MAINTENANCE PROCEDURES
PART 4
AIRWORTHINESS REVIEW PROCEDURES
PART 5
APPENDICES
Part 0 describes the Organization put in place in order to comply with SHY-M/SHT-M/EASA PartM requirements.
Part 1 describes the procedures set forth in order to comply with SHY-M/SHT-M/EASA Part-M
requirements and IOSA Standards.
Part 2 describes Quality System procedures that are intended to provide compliance with the
requirements of SHY-M/SHT-M (Section 53), EU-OPS 1.035, EASA Part-M (M.A.712) and IOSA
Standards.
Part 3 describes Contracted Maintenance which are prepared in accordance with SHY-M/SHT-M
AMC M.A.708 (c) Ek-2.11/EASA Part-M Appendix XI to AMC to M.A.708 (c), Subcontracting
Activities in accordance with SHT-M AMC M.A. 201(h) (1) and Appendix-2.2/EASA PART-M AMC
M.A.201 (h) 1 and SHT-M (Table 46)/EASA PART-M M.A.711 (a) 3 and IOSA Standards.
Part 4 describes procedures regarding review of airworthiness of aircraft and renewal of
Airworthiness Certificate of the aircraft in accordance with SHY-M/SHT-M/EASA Part-M.
Continuing Airworthiness Management Procedures which are listed separately are reviewed for
compliance with CAMM by Senior Vice President, Quality Assurance and approved by Senior
Vice President, Quality Assurance and Nominated Postholder for Continuing Airworthiness. CAM
Procedures shall not be less restrictive than CAMM and/or related regulations.
All references mentioned in this manual including procedures, instructions, lists and forms can be
accessed via Corporates official intranet system https://info.thy.com/Pages/default.aspx.
When used in this CAMM, the following terms shall have the meaning outlined below:

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Shall or an action verb in the imperative sense means that the application of a rule or
procedure or provision is mandatory.
Must is issued as an alternative to Shall
Should means that the application of a procedure or provision is recommended.
May means that the application of a procedure or provision is optional.
This manual applies to both male and female maintenance personnel although, for simplification,
references in the text are made in the masculine gender only.
CAMM or any part of it shall not be copied or exposed to other person/organizations without
written authorization of either Accountable Manager or SVP, Quality Assurance.

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TABLE OF CONTENTS
PART 0
GENERAL ORGANIZATION
0.1
Corporate Commitment by the Accountable Manager
0.2
General Information
0.2.1
Brief Description of the Organization
0.2.2
Relationship with other Organizations
0.2.3
Aircraft Managed-Fleet Composition and Scope of Work
0.2.4
Type Of Operation
0.2.5
CAMO Approval Statement
0.2.6
EU-OPS Subpart K and L Requirements
0.2.7
Documentation
0.2.8
Communication
0.2.9
Subcontracting of Continuing Airworthiness Management Tasks
0.3
Management Personnel
0.3.1
Accountable Manager
0.3.2
Nominated Postholder for Continuing Airworthiness Activities
0.3.3
Designated Quality Manager
0.3.4
Continuing Airworthiness Coordination
0.3.5
Duties and Responsibilities
0.3.5.1
Accountable Manager
eklenecek)
0.3.5.2
Nominated Postholder for Continuing Airworthiness
0.3.5.3
Senior Vice President, Quality Assurance
0.3.6
Man Power Resources and Training Policy
0.3.6.1
Man Power Resources
0.3.6.2
Training Policy
Training
0.4
Management Organization Charts
policy
0.4.1
General Organization Chart
0.4.2
Continuing Airworthiness Management Organization Chart
0.4.3
Facility Information
0.5
Notification Procedure to Turkish DGCA Regarding Changes to the Organizations

Activities/Approval/Location/Personnel
0.6
Amendment Procedure
0.7 eklenmeli

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0.7
Safety Management System (SMS)
0.7.1
General
0.7.2
Handling, Notifying and Reporting Of Occurrences
0.7.3
Safety Reporting System (SRS)
0.7.3.1
Mandatory Occurrence Reports (MOR)
0.7.3.2
Hazard Reports
0.7.3.3
Confidential Reporting
0.7.3.4
Reporting and Just Culture Philosophy
0.7.3.5
Reporting Processes and Procedures
PART 1
CONTINUING AIRWORTHINESS MANAGEMENT PROCEDURES
1.1
Aircraft Technical Log Utilization and MEL Application
1.2
Aircraft Maintenance Programs Development Amendment and Approval
1.3
Time and Continuing Airworthiness Records, Responsibilities, Retention, Access
1.4
Accomplishment and Control of Airworthiness Directives
1.5
Analysis of the Effectiveness of the Maintenance Programme
1.6
Non-mandatory Modification Embodiment Policy
1.7
Major Repair and Modification Standards
1.8
Defect Reports
1.9
Engineering Activity
1.10
Reliability Programs
1.11
Pre-flight Inspections
1.12
Aircraft Weighing
1.13
Check Flight Procedures
PART 2
QUALITY SYSTEM PROCEDURES
2.1
Continuing Airworthiness Quality Policy, Plan and Audits Procedure.
2.1.1
Continuing Airworthiness Quality Policy
2.1.2
Quality Plan
2.1.3
Quality Audit Procedure
2.1.4
Quality Audit Remedial Action Procedure
2.2
Monitoring of Continuing Airworthiness Management Activities.
2.3
Monitoring of The Effectiveness of the Maintenance Program(s)

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2.4
Monitoring That All Maintenance is Carried Out by An Appropriate Maintenance

Organization
2.5
Monitoring That All Contracted Maintenance is Carried Out in Accordance with the
Contract, Including Sub-Contractors Used by the Maintenance Contractor
2.6
Quality Audit Personnel
PART 3
CONTRACTED MAINTENANCE PROCEDURES
3.1
Maintenance Contractor Selection Procedure
3.2
Quality Audit of Aircraft
PART 4
AIRWORTHINESS REVIEW PROCEDURES
4.1
Airworthiness Review Staff
4.2
Review of Aircraft Records
4.3
Physical Survey
4.4
Additional Procedures for Recommendations to Turkish DGCA for

the Import of Aircraft
4.5
Recommendations to Turkish DGCA for the Issue of Airworthiness Review Certificate
4.6
Issuance of Airworthiness Review Certificate.
4.7
Airworthiness Review Records, Responsibilities, Retention and Access.
PART 4B
PERMIT TO FLY
PART 5
APPENDICES
5.1
List of Airworthiness Review Staff
5.2
List of Subcontractors as per AMC M.A.201 (h) 1 and M.A.711 (a) 3
5.4
List of Approved Maintenance Organizations Contracted.
5.5
Copy of Contracts for Subcontracted Work [APPENDIX II to AMC M.A.201(h) 1]
5.6
Copy of contracts with approved maintenance organizations
5.7
Line Maintenance Contractor List

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LIST OF EFFECTIVE PAGES
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3 Turkish DGCA Approval Page
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Airlines Inc.
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19 Definitions
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21 Abbreviations
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DISTRIBUTION LIST
1.
Turkish Directorate General of Civil Aviation (Turkish DGCA) (HC and SC)
2.
CEO and President (Accountable Manager) (SC)
3.
SVP, Technical (Nominated Postholder for Continuing Airworthiness) (HC and SC)
4.
SVP, Quality Assurance (SC)
5.
SVP, Line Maintenance (SC)
6.
Line Stations (SC)
7.
SVP, Corporate Safety (SC)
8.
Technical Training Manager (SC)
9.
All Departments of Corporate (SC)
10. Turkish Technic (SC)

11. Contracted Maintenance Organizations listed in LS.50.022 Aircraft and Engine Maintenance
Contracts List (SC)
NOTE 1: Amendments of CAMM should be distributed to all copyholders within 20 days after
approval of Turkish DGCA.
NOTE 2: Amendments of CAMM should be distributed to all line stations via info.thy.com (intranet),
linedocs.thy.com or CD/DVD.
NOTE 3: The soft copies of the controlled documents can be accessed through Document
Management System at info.thy.com. All the printed and soft copies of the documents outside the
Document Management System are uncontrolled documents.
Each CAMM holder shall be responsible for understanding of its contents and make it accessible
for himself and his/her personnel whenever necessary.
* HC: Hardcopy
** SC: Softcopy means accessibility provided via info.thy.com, linedocs.thy.com or CD/DVD.

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DEFINITIONS
Aircraft
Any machine that can derive support in the atmosphere from the reactions of the air other than
reactions of the air against the earths surface.
Aircraft Component
Any engine, propeller, part or appliance of the aircraft.
Approved by the Authority
Approved by Turkish DGCA directly or in accordance with a procedure approved by Turkish
DGCA.
Approved Data
Approved Data consists of:
Directly applicable Manufacturer's Manuals and procedural information
Airworthiness information from Turkish DGCA and/or EASA
Data that has been approved by Turkish DGCA
Approved Standard
A manufacturing/design/maintenance/quality standard approved by Turkish DGCA
Certifying Staff
Those personnel who are authorized by the approved maintenance organization in accordance
with a procedure acceptable to Turkish DGCA to certify aircraft or aircraft components for release
to service.
Continuing Airworthiness
All of the processes ensuring that, at any time in its operating life, the aircraft complies with the
airworthiness requirements in force and in a condition for safe operation.
Inspection
The examination of an aircraft/aircraft component to establish conformity with an approved
standard.

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Maintenance
Any one or combination of overhaul, repair, inspection, replacement, modification or defect
rectification of an aircraft/aircraft component, with the exception of pre-flight inspection.
Maintenance Data
Maintenance data shall be any of the following:
Any applicable requirement, procedure, standard or information issued by Turkish DGCA

and/or EASA.
Any applicable airworthiness directive issued by Turkish DGCA and/or EASA.
Applicable instructions for continuing airworthiness, issued by type certificate holders,

supplementary type certificate holders, any other organization that publish such data in
accordance with SHT 21./SHT 21.T/EASA Part-21.
Any applicable data issued in accordance with SHY-145 Article 14/EASA 145.A.45(d)
Modification
The alteration of an aircraft/aircraft component in conformity with an approved standard.
Overhaul
The restoration of an aircraft/aircraft component by inspection and replacement in conformity with
an approved standard to extend the operational life.
Pre-flight Inspection/Check
The inspection carried out before flight to ensure that the aircraft is fit for the intended flight. It does
not include defect rectification.
Principal Place of Business
The head office or the registered office of the undertaking within which the principal financial
functions and operational control of the activities referred to in this Regulation is exercised.
Quality Assurance
All those planned and systematic process-centered activities implemented in a quality system
necessary to provide adequate confidence that operational and maintenance practices satisfy
given requirements.
Repair
The restoration of an aircraft/aircraft component to a serviceable condition in conformity with an
approved standard.

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ABBREVIATIONS
AD
: Airworthiness Directive
AML
: Aircraft Maintenance Log
AMOC
: Alternative Methods of Compliance
AOC
: Air Operator Certificate
ARC
: Airworthiness Review Certificate
ARS
: Airworthiness Review Staff
CAA
: Civil Aviation Authority
CAM
: Continuing Airworthiness Management
CAMM
: Continuing Airworthiness Management Manual
CAMO
: Continuing Airworthiness Management Organization
CDL
: Configuration Deviation List
CDR
: Customer Departure Record
CML
: Cabin Maintenance Log
DGAC
: Direction General de lAviation Civile
DIL
: Deferred Item List
DIRS
: Deferred Item Record Sheet
DR
: Departure Record
DOA
: Design Organization Approval
EASA
: European Aviation Safety Agency
ETSO
: European Technical Standard Order
EU-OPS : EASA Requirements for Operators

FAA
: Federal Aviation Authority
MCC
: Maintenance Control Center
MEL
: Minimum Equipment List

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MMEL
: Master Minimum Equipment List
MRO
: Maintenance Repair Organization
NRWI
: Non-Routine Work Item
OTC
: One Time Concession
SB
: Service Bulletin
SHY-6A
: Turkish DGCA Requirements for Operators of Commercial Air Transport
SHY-6B
: Turkish DGCA Requirements for General Aviation
SHY-M
: Turkish DGCA Requirement for Operators Maintenance Management System
SHT-OUIB : Turkish DGCA Instruction for Certifying Special Flight Permission

SIL
: Service Information Letter
SL
: Service Letter
STC
: Supplemental Type Certificate
SVP
: Senior Vice President
TAMES
: Turkish Airlines Maintenance Engineering System
TCH
: Type Certificate Holder
TURKISH AIRLINES TECHNIC Inc. : Hereinafter named as Turkish Technic

TURKISH AIRLINES Inc.
: Hereinafter named as Corporate
Turkish DGCA
: Turkish Directorate General of Civil Aviation

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PAGE OF AMENDMENT
Number of Amendment
Classification of Amendment
Rev.00
: Minor
Page to Delete
Page to Insert
Date: 31.10.2013
Major
X
Reason
Initial Issue

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Part 0
General Organization

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0.1. CORPORATE COMMITMENT BY THE ACCOUNTABLE MANAGER

Corporate shall implement, ensure the continuity of and continuously improve the Integrated
Management System which is the management system of Corporate. Integrated Management
System of Corporate is based on Corporate Policy, Quality Policy, Safety Policy, Occupational
Health and Safety with Environment Policy, Information Security Policy, Our Customer Satisfaction
Policy and Training Policy. The Integrated Management System of Corporate has been drawn up by
the integration of the national and international laws, civil aviation rules and regulations as well as
the management systems and standards applied by the Corporate. This system also includes all
requirements of Quality Management System (Compliance Monitoring System) and Safety
Management System required by national and international regulations involved.
The Integrated Management System has been established and documented in compliance with the
standards as per EK.10.18.001 Integrated Management Manual.
This exposition is within the scope of Integrated Management Manual and defines the organization
and procedures upon which Continuing Airworthiness Management Organization Approval of
Corporate under SHY-M/SHT-M/EASA Part-M is based.
These procedures are approved by the undersigned and must be complied with, as applicable; in
order to ensure that all the continuing airworthiness activities including maintenance for aircraft
managed by Corporate is carried out on time to an approved standard.
It is accepted that these procedures do not override the necessity of complying with any new or
amended regulation published by Turkish DGCA from time to time where these new or amended
regulations are in conflict with these procedures. Corporate shall also comply with EU-OPS to
ensure continued validity of AOC in respect of the maintenance system.
It is understood that Turkish DGCA will approve this organization whilst Turkish DGCA is satisfied
that the procedures are being followed. Turkish DGCA and other relevant authorities who can
identify themselves as maintenance inspectors must be granted access to Corporates offices,
maintenance facilities and Turkish Technics maintenance facilities. It is further understood that
Turkish DGCA reserves the right to suspend, vary or revoke CAMO approval of the Corporate, as
applicable, if Turkish DGCA has evidence that procedures are not followed or standards not upheld.
It is further understood that suspension or revocation of the approval of CAMO will invalidate the Air
Operator Certificate (AOC).
Where tasks are delegated throughout this manual to any SHY-145/EASA Part-145 Approved
Maintenance Organization, or in case of technical services, including but not limited to engineering
and planning activities, are contracted to other organizations, Corporate will not be relieved from its
overall responsibility.
As the person having overall responsibility for Corporate, I recognize flight safety as a prime
consideration at all times and I commit to provide full support to improve safety culture within the
Corporate and also to provide full compliance with work safety requirements.

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0.2. GENERAL INFORMATION

0.2.1. Brief Description Of The Organization
Turkish Airlines Inc. is a commercial Air Operator (Flag Carrier).
Corporates CAMO which is structured under the management of Accountable Manager is
approved by Turkish DGCA. A Quality System is established which works independently and
monitors all activities on the continuing airworthiness management system to ensure that it
remains in conformity with the applicable SHY-M/SHT-M/EASA Part-M requirements. For the
complete management structure refer to the organization management chart in paragraph 0.4.2.
Corporates CAMO holds the privileges according SHY-M/SHT-M/EASA Part-M to manage the
continuing airworthiness of aircraft listed in AOC.
Name and Address of the Operator:
Turkish Airlines Inc.
Head Office, Atatrk International Airport,
Phone: +90 (212) 468 70 26
+90 (212) 468 70 27
Fax
: +90 (212) 465 20 20
Telex : ISTDZTK
0.2.2. Relationship With Other Organizations
Subsidiaries/Mother Company
Corporates subsidiaries are as follows:
Turkish Technic: A wholly-owned subsidiary of Corporate, Turkish Technic provides
maintenance, repair and technical support services to Corporate as well as to more than a
hundred domestic and international airlines.
Turkish HABOM: A wholly-owned subsidiary of Corporate, Turkish HABOM provides
maintenance, repair and technical support services to Corporate as well as to the other domestic
and international airlines.
Sun Express: Founded in October 1989 as a subsidiary company of Turkish Airlines and
Lufthansa which each controls a 50% stake and is one of the leading airlines in the traffic
between Germany and Turkey.

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Turkish Do&Co: Founded in 2007 on the basis of an equal joint venture with the participation of
Turkish Airlines and Do&Co, a global catering company with very strong reputation all around
the world. The company provides catering services to Turkish Airlines and more than 60
domestic and foreign airlines since 2007.
Turkish Engine Center (TEC): A joint venture of Turkish Technic and United Technologies
(Pratt&Whitney) in which Turkish Technic controls a 49% stake. Provides aircraft engine
maintenance, repair, and overhaul services to customers in Turkey and its hinterland.
Turkish Ground Services (TGS): A joint venture of Turkish Airlines and HAVA in which each
controls a 50% stake. The Company began operations in early 2010 and currently provides
ground services to domestic and international airlines at eight main airports in Turkey including
Istanbul Ataturk Airport.
Turkish OPET Aviation Fuels: A joint venture of Corporate and OPET Petrolclk A.. in which
each controls an equal stake. Provides jet fuel storage and supply services.
Goodrich THY Technic Service Center: Cofounded in 2010 with Goodrich, a global supplier of
systems and services to the aerospace and defense industry. The company aims to give high
quality Nacelle and Thrust Reverser maintenance, repair and overhaul services to domestic and
international airlines.
TURKBINE Technic Gas Turbines Maintenance Repair Inc.: A joint venture with Zorlu Enerji
Tesisleri letme ve Bakm Hizmetleri A., in which Turkish Technic controls a 50% stake.
Provides industrial gas turbine maintenance, repair and overhaul services to airlines and power
stations
Turkish Cabin Interior Systems Industries, Inc.: Turkish Technic, Turkish Airlines and
TUSA-TAI joint venture, in which Turkish Airlines Group controls 51% stake. Provides design,
manufacture, logistical support, modification, and marketing of aircraft cabin interior systems and
components.
TSI Aviation Seats: The company was founded with the stakes of Assan Hanil Group and
Turkish Airlines Group Companies. The company operates in designing, production,
modification, marketing and selling of aircraft seats and spare-parts.
Consortiums
Not applicable.
0.2.3. Aircraft Managed-Fleet Composition and Scope of Work
Current fleet composition is stated in AOC.
Corporate fleet composition, registrations, first operator, and delivery dates to first
operator/Corporate are listed in LS.50.004 SHY-6A Fleet List. Fleet List is revised every three
months.

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Per October 31st 2013, the fleet composition is as follows:

Type of Aircraft
Number in Operation
Airbus A340-300
Airbus A330-200/-243F/300
22
Airbus A319/320/321
88
Airbus A310-300
Boeing B777-300ER
12
Boeing B737-700/800/900ER
62
Scope of Work
Corporates CAMO provides Continuing Airworthiness Monitoring and Support for the following
aircraft:
Type of Aircraft
Type of Engine
Approved
Maintenance
Programme
Reference
Permit to Fly
Authorisation
Airworthiness
Review
Authorisation
Airbus A340-300
CFM56-5C
EK.10.50.106
NO
YES
Airbus A330-200/300
GE CF6-80E1
EK.10.50.105
NO
YES
Airbus A330-200/300
RB 211 Trent772B
EK.10.50.105
NO
YES
Airbus A330-243F
RB 211 Trent772B
EK.10.50.117
NO
YES
Airbus A319/320/321
CFM56-5B
EK.10.50.103
NO
YES
Airbus A319/320/321
IAE V2500 series
EK.10.50.103
NO
YES
Airbus A310-300
GE CF6-80C2
EK.10.50.102
NO
YES
Boeing B777-300ER
GE90-115
EK.10.50.114
NO
YES
Boeing B737700/800/900ER
CFM56-7B
EK.10.50.112
NO
YES
0.2.4. Type Of Operation

Corporate as an Star Alliance member operates closely with partner airlines, harmonizing
services and linking routes to offer customers a comprehensive global network. As a result,
Corporate and its partners can offer the customer more destinations, higher frequencies,
boarding passes for onward flights and smoother quicker transfers.
Corporate operates types of aircraft indicated in AOC (AOC Number: TR.001) in scheduled
and/or non-scheduled mode to several destinations in Turkey, Europe, America, Asia and Africa.
The main operating base is stanbul-TURKEY.
The Corporate network consists of short and long haul destinations, following table gives a
global summary of the countries and cities served per October 31st 2013:

MANAGEMENT MANUAL
DOMESTIC
INTERNATIONAL
COUNTRY
CITY
AIRPORT
42
43
104
197
198
EUROPE
42
93
94
FAR EAST
21
29
29
MIDDLE EAST
13
33
33
N. AFRICA
13
13
E. AFRICA
6
8
W. AFRICA
M. AFRICA
S. AFRICA
N. AMERICA
S. AMERICA
104
239
241
TOTAL
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0.2.5. Updating CAMO Approval Statement

See PR.50.024 The Procedure for Updating of Continuing Airworthiness Management
Organization Certificate for details.
0.2.6. EU-OPS Subpart K and L Requirements
See PR.50.035 Procedure for Checking Conformity of Aircraft Equipment with EU OPS 1 for
details.
0.2.7. Documentation
Corporate shall hold and use applicable current maintenance data in accordance for the
performance of continuing airworthiness tasks referred to in M.A.709. See PR.01.18.001
Procedure for Management of Documents, PR.50.002 The Procedure for Management of
Maintenance Documentation and PR.50.010 Time and Continuing Airworthiness Records,
Responsibilities, Retention and Access Procedure for details.
0.2.8. Communication
Internal communication system and methods are explained in Corporates EK.10.18.001
Integrated Management Manual section 5.5.3, PR.10.18.014 Communication and Consultation
Procedure and PR.50.025 Procedure for Periodic Meetings. E-mail, intranet, fax, telephone and
formal letters shall be used as a communication method with external organizations that conduct
outsourced operational functions.
0.2.9. Subcontracting of Continuing Airworthiness Management Tasks
Subcontracting activities as per SHT-M AMC M.A. 201(h) (1) Appendix-2.2 and EASA Part-M
AMC M.A 201(h) (1) and Appendix II are stated in detail in PR.50.062 The Procedure For
Subcontracting Continuing Airworthiness Management Tasks.

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0.3. MANAGEMENT PERSONNEL

CEO and President of Corporate is the Accountable Manager, SVP Technical is the Nominated
Postholder for Continuing Airworthiness, and SVP, Quality Assurance is the Designated Quality
Manager according to SHY-M/SHT-M/SHT-OPS 1/EASA Part-M/EU-OPS.
The senior group of persons are responsible to ensure that Corporate is in compliance with SHYM/SHT-M/SHT-OPS 1/EASA Part-M/EU-OPS requirements. They represent the continuing
airworthiness management structure of Corporate and are responsible for monitoring of all functions
specified in the requirements stated above.
Nominated Postholder for Continuing Airworthiness and SVP, Quality Assurance shall be approved
by Turkish DGCA.
Quality Assurance Directorate reviews Form-4 and other relevant documents and makes
coordination for incomplete documents and ensures the completion. Quality Assurance Directorate
submits the complete documents and Turkish DGCA Form-4 to Turkish DGCA for approval.
The persons nominated shall be able to demonstrate relevant knowledge, background and
satisfactory experience related to aircraft/component maintenance and demonstrate a working
knowledge of SHY-M/SHT-M/EASA Part-M and SHY-145/EASA Part-145.
See PR.10.18.017 Procedure for Approval of Managerial Personnel by Civil Aviation Authorities for
details.
0.3.1. Accountable Manager
Name: Temel KOTL, PhD
Title: Chief Executive Officer (CEO) and Member of the Board, General Manager of the
Corporate.
0.3.2. Nominated Postholder for Continuing Airworthiness Activities
Name: Atilla COKUN
Title: Senior Vice President, Technical
0.3.3. Designated Quality Manager
Name: Selman NAS, PhD
Title: Senior Vice President, Quality Assurance
See LS.10.35.001 Acting List for deputies to Accountable Manager, Nominated Postholder for
Continuing Airworthiness and SVP, Quality Assurance.

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0.3.4. Continuing Airworthiness Coordination

The following table identifies group of person within the Corporate who hold responsibilities
under the terms of this manual and SHY-M/SHT-M/EASA Part-M requirements. These persons
are ultimately responsible to the Accountable Manager.
The details of duties and responsibilities for the following positions are listed in info.thy.com.
CEO and President
Accountable Manager
SVP, Technical
Nominated Post Holder for Continuing Airworthiness
SVP, Quality Assurance
Designated Quality Manager
Responsible Manager
Engineering Manager
Responsible Manager
Planning and Operation Manager
Responsible Manager
Contracts Manager
Responsible Manager
Airworthiness and Reliability Manager
Responsible Manager
Configuration and Project Manager
ARC Signatory
Airworthiness Review Staff
Airworthiness Review Staff are listed in LS.50.014 List of Airworthiness Review Staff. Personnel
who have an authorization for extension of airworthiness review certificate are also listed
LS.50.015 List of Staff Authorized for Extension of Airworthiness Review Certificate.
Airworthiness Review Staff are automatically recognized as person with the authority to extend
an airworthiness review certificate.
0.3.5. Duties And Responsibilities
In respect of SHY-M/SHT-M/EASA Part-M, duties and responsibilities of CAMO personnel are
described in following sections. Others are explained in https://info.thy.com/Pages/default.aspx
which is official intranet system of Corporate.
0.3.5.1. Accountable Manager
The Accountable Manager has the overall responsibility to meet the requirements of SHYM/SHT-M/EASA Part-M. He is responsible to ensure that all flight operations and
maintenance activities can be financed and are carried out to the required standards. In
particular, he is responsible for ensuring that adequate contractual arrangements exist. This
includes, amongst others, provision of facilities, material and tools, sufficient competent and
qualified personnel in relation to the work to be undertaken. All of this with a view to ensure

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that all due continuing airworthiness activities including maintenance is performed on time
and in accordance with the applicable requirements, regulations and approved standards
and that the aircraft has a valid Certificate of Airworthiness for all flights undertaken.
The Accountable Manager has the financial responsibility for all of the continuing
airworthiness activities.
0.3.5.2. Nominated Postholder for Continuing Airworthiness
Nominated Postholder for Continuing Airworthiness is appointed by and reports to the
Accountable Manager. He is approved by Turkish DGCA.
For every aircraft managed in the Corporates CAMO, the Nominated Postholder for
Continuing Airworthiness has the following responsibilities:
The amendment and control of Continuing Airworthiness Management Manual,
Review and implementation, as appropriate, of any additional Turkish DGCA

national/international requirements,
Establishment and development of continuing airworthiness policy, including the

approval of maintenance programmes (including reliability programme) required by
SHT-M/EASA Part M.A.302,
Analysis of the effectiveness of the maintenance programme as required by SHTM/EASA Part-M M.A.708(b) and Appendix 1 to AMC M.A.302,
Ensuring that all maintenance is carried out in accordance with the approved
maintenance programme and approved/maintenance data on time,
The relationship with SHY-145/EASA Part-145 approved maintenance organization

and establishment of a maintenance contract required by SHT-M/EASA Part
M.A.201(h)2,
Ensuring that the Quality System required by SHY-M/SHT-M/EASA Part M.A.712 is

effective in its application and any follow up actions required to address findings,
Approval, by Turkish DGCA of Corporates Aircraft Maintenance Log, required by

SHT-M/EASA Part M.A.306, including any subsequent amendment thereto,
Ensuring that Corporates Continuing Airworthiness records are managed and

archieved as required by SHT-M/EASA Part M.A.305,
Ensuring work planning and follow up,
Ensuring that modifications and repairs (changes) are carried out to an approved
standard,
Ensuring that all applicable airworthiness directives and operational directives with a
continuing airworthiness impact are applied,

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Non mandatory modification embodiment policy,
Ensuring that all defects are rectified by an appropriately approved maintenance

organization,
Ensuring that line and base maintenance is contracted whenever necessary,
That the Certificate of Airworthiness for each aircraft operated by the Corporate
remains valid in respect of;
the airworthiness of the aircraft
the expiry date specified on the Certificate, and
any other condition specified in the Certificate
Responsible for ensuring the management of safety risks in maintenance operations,
Maintains liaison with Turkish DGCA, regulatory authorities, original equipment

manufacturers, and other operationally relevant internal and external entities.
0.3.5.3. SVP, Quality Assurance

SVP, Quality Assurance has the following responsibilities:
Establishing a Quality Assurance Programme which includes the monitoring of all

continuing airworthiness activities.
Monitoring compliance with SHY-M/SHT-M/EASA Part M.
0.3.6. Manpower Resources and Training Policy

0.3.6.1. Manpower Resources
CAMO employs the group and number of personnel required to actively manage, control and
review all continuing airworthiness requirements through Technical Service Agreement and
Maintenance Agreement(s) and to ensure functioning of quality system.
The number of employees dedicated to the performance of the CAM system and related
quality system is as follows per October 31st 2013:

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Group of Person
Number of Employees
Continuing Airworthiness Management
(administrative personnel) including office staff

Quality Assurance Directorate
16
Engineering Management
13
Planning and Operation Management
19
Contracts Management
11
Airworthiness and Reliability Management
17
Configuration and Project Management
Total
90
CAMO has a man-hour plan showing that the organization has sufficient employee to plan,
perform and control all continuing airworthiness activities in accordance with CAMO Approval
Statement whereas Quality Assurance Directorate has such a man-hour plan for monitoring,
auditing and controlling activities of the organization.
Each department defines the qualification and determines sufficient number of personnel to
perform the work by making man-hour planning and duty descriptions as per stated in
info.thy.com.
See PR.10.18.027 Annual Man-Hour Planning Procedure for details.
0.3.6.2. Training Policy
Training will be provided by CAMO to ensure that each member of staff is adequately trained
to carry out the functions of, and satisfy the responsibilities associated with, the SHY-M/SHTM/EASA Part-M CAM functions in accordance with PR.50.006 Training Procedure.
Regarding the selection, identifying of the training needs, training, authorization and
evaluation of the personnel who will take part in the internal and external audits is set out in
PR.10.18.018 Procedure for Competencies of Auditor.

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0.4. MANAGEMENT ORGANIZATION CHARTS

0.4.1. General Organization Chart
BOARD OF
DIRECTORS
MANAGER
PRIVATE OFFICE
SVP
PARTICIPATIONS
EXECUTIVE
COMMITTEE
CEO &
PRESIDENT
SVP
QUALITY
ASSURANCE
CHIEF HUMAN
RESOURCES OFFICER
SVP
SECURITY
SVP
TECHNICAL
CHIEF FINANCIAL
OFFICER
SVP LINE
MAINTENANCE
CHIEF INVESTMENT
& TECHNOLOGY OFFICER
CHIEF OF STAFF
SVP
MEDIA RELATIONS
CHIEF FLIGHT
OPERATIONS OFFICER
SVP
INSPECTION
BOARD
SVP
FLIGHT TRAINING
CHIEF COMMERCIAL
OFFICER
SVP
LEGAL
SVP CORPORATE
SAFETY
CHIEF MARKETING
OFFICER
0.4.2. Continuing Airworthiness Management Organization Chart
0.4.3. Facility Information

Office accommodation should be such that the incumbents, whether they may be continuing
airworthiness management, planning, technical records or quality staff, can carry out their
designated tasks in a manner that contributes to good standards.

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0.5. NOTIFICATION PROCEDURE TO TURKISH DGCA REGARDING CHANGES TO THE

ORGANIZATIONS ACTIVITIES/APPROVAL/LOCATION/PERSONNEL
SVP, Quality Assurance shall notify Turkish DGCA when significant changes have been made within
the Corporate. Turkish DGCA has to be informed prior to incorporating proposed changes so that
approval can be granted. These changes include:
1. The name of the company
2. The location of the company
3. Additional locations of the company
4. Accountable Manager
5. Nominated Postholder for Continuing Airworthiness
6. Designated Quality Manager
7. Airworthiness Review Staff
8. Scope of work/aircraft managed
9. Continuing airworthiness management procedures that could significantly affect the approval
10. Aircraft Maintenance Log
11. The Maintenance Programmes
12. Maintenance support arrangements insofar as they affect CAMO approval
Turkish DGCA should be notified in ten days for aforementioned items from 1 to 8. In case of
proposed changes not known beforehand, these changes should be notified at the earliest
opportunity. Notifications to Turkish DGCA are issued by SVP, Technical and SVP, Quality
Assurance. Changes will not become official until they have been assessed and approved by
Turkish DGCA.
If the Accountable Manager is changed, SVP, Quality Assurance has to ensure that the Accountable
Manager signs the Corporate Commitment (Part 0.1 of CAMM) at the earliest opportunity.

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0.6. AMENDMENT PROCEDURE

An amendment to CAMM may be required when;
SHY-M/SHT-M/EASA Part M and/or EU-OPS requirements are changed,
The conditions explained in Part 0.5 of CAMM occur,
Improvement of parts in CAMM is required or,
Inadequacy or non-conformity identified through internal or external audits.
SVP, Technical is responsible for any amendments and revisions of CAMM including any associated
manuals and procedures. SVP, Quality Assurance is responsible for review, as well as for
submission any amendment (apart from minor amendments and notifications stated in 0.5 section)
of CAMM to Turkish DGCA for approval.
When an amendment to CAMM is required, it shall consist of replacement of the page(s) affected.
The new page(s) shall have the revision date and the revision number indicated at top of the page.
List of effective pages shall also be revised with each amendment so that CAMM can be checked
and kept update. A vertical line shall be put to the left of revised line(s) for indication purpose.
Minor Amendments
Minor amendments to this manual and continuing airworthiness management procedures may be
approved through an indirect approval procedure.
Minor amendments are:
Change in manpower resources up to %20 (except personnel requires Form 4),
Editorial changes (including changing of documents codes, name of documents, etc.)
Reorganization of pages,
Revision of distribution list,
Changing of department names,
Changes in reference to other documents (changes of procedures, forms and lists those are
not affected by SHY-M/SHT-M/EASA Part M).
Minor amendments are evaluated and accepted by SVP, Quality Assurance upon assessment. After
acceptance, it will be forwarded to Turkish DGCA for notification.
For designation of revisions and amendments of CAMM, enumerating shall be used in ascending
order as below:
-
Rev.01A: First revision (01), first indirect amendment of CAMM (A),

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Rev.02B: Second revision (02), second indirect amendment of CAMM (B), and the like.
Hand written amendments or revisions are not permitted.

CAMM will be reviewed at intervals not exceeding 12 months.
Except in special cases for CAMM mentioned here, management of Internal Documents" prepared
and issued within the organization of Corporate as well as those "External Documents" prepared
and issued by external sources other than Corporate, as required by the Integrated Management
System of Corporate under the national and international standards is carried out as described in
PR.01.18.001 Procedure for Management of Documents and PR.10.18.039 Procedure for
Preparation of Documents. The methods and the principles in relation to the preparation, revision,
issuance, cancellation, and uploading to the portal, of the documents available within the Corporate
are also described in these procedures.
0.7. SAFETY MANAGEMENT SYSTEM (SMS)
0.7.1. General
While the elimination of accidents (and serious incidents) would be desirable, a one hundred
Percent safety rate is an unachievable goal. Failures and errors will occur, in spite of best efforts
to avoid them. No human activity or human made system can be guaranteed to be absolutely
Safe, i.e. free from risk. Safety is relative notion whereby inherent risk are acceptable in a safe
system Safety is the state which the risk of harm to person or of property damage is reduced to,
and maintained at or below, an acceptable level through a continuing process of hazard
identification and risk management.
A safety management system (SMS) is an organized approach to managing safety, including the
Necessary organizational structures, accountably, policies and procedures. Turkish Airlines
maintains a Safety Management System that is thoroughly expressed in Turkish Airlines
EK.10.21.001 Safety Manual with the approval of the Turkish Directorate General Civil Aviation
according to SHT SMS and ICAO Doc 9859.
The ideal objective of any safety system is to develop a system free of hazards. However,
absolute safety is not practically possible because complete freedom from all hazardous
conditions is not an attainable possibility, particularly when dealing with complex sociotechnical
system that is inherently hazardous, such as aviation. The fundamental objective of safety
systems is to identify, eliminate or control, document hazards or potential hazards and to create
a data driven process to ultimately become predictive in nature whilst strengthening safety
barriers.
Turkish Airlines values safety as one most the important priorities within the organization but
Realizes that a safety system is not an absolute quantity, but rather an optimized level is risk
Management that is constrained by cost, time, and operational effectiveness. Thus, the safety
Management system developed and implemented by Turkish Airlines organization can be
described as a dynamic risk management system based on quality management system
principals in a structure scaled appropriately to the operational risks and applied safety culture.

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In essence it is a systematic process where risks and or harm to persons and or property
damage is reduced and maintained at or below an acceptable level through a continual process
of hazard identification and risk management.
0.7.2. Handling, Notifying and Reporting of Occurrences
Flight Safety is the number one priority for Turkish Airlines. Reporting of incidents and accidents
improves flight safety by correlating the data and identifying potential problem areas. As such,
reporting of all incidents and accidents should be considered of utmost importance and flight
crew members are encouraged to submit a written report when an occurrence that could
potentially have an adverse effect on the safety of flight operations has been observed. The
Safety Declaration by the CEO & President clearly represents Turkish Airlines perspective on
Flight Safety. The original document may be reached by first selecting the Flight Safety
department link on the Turkish Airlines Portal main page (info.thy.com) then clicking the "Safety
Declaration" link.
Turkish Airlines is determined and prepared to operate at the highest levels and standards of
safety. As is it already well known safety is at the core of an airlines existence. It is with this that
we try to operate safely; conduct our operations and try to please our customers, all in one. As
management we would like to reassure our employees that it is our goal to accomplish the
former mentioned with the utmost of priority. Having said this, we fully trust and believe that our
employees will approach the subject with as much sensitivity and responsibility as possible, and
will share any Information that would be beneficial to flight safety. To fulfill this goal, the Flight
Safety Department has created a "Confidential/Voluntary Reporting System. The system helps
to improve flight safety through the inputs of the employees. So long as reports are not part of a
mandatory submission the submitter or those involved are by no means subject to any penalty or
disciplinary action. This exemption will not stand for those incidents and accidents involving third
party notifications or any legal ramifications. The information submitted will only be used for
enhancing the safety of flight operations within the company. Aside from being the priority of
managers, ensuring flight safety should be everyone's priority and duty. As employees, we
should do all that we can to be the industry's safest airline.
0.7.3. Safety Reporting System (SRS)
The SRS system that has been implemented by Turkish Airlines is a comprehensive centralized
set of tools that integrates analysis of risk-related activities across the organization including
safety, quality and securi ty management through to occupational safety. The SRS process
includes mandatory reporting, confidential reporting, accident/incident reporting, FDM data,
analysis and investigation through to auditing and corrective action tracking. The first step in the
system flow is to report an event or a potential occurrence through the web interface in the form
of an e-report which can be accessed through Turkish Airlines SRS portal(aqdportal.thy.com).
This information is then created as an occurrence within the database. In any proactive safety
process, collecting information about safety concerns, issues, hazards and safety occurrences is
of vital importance to effectively maintain and strengthen the integrity of safety barriers.
Contemporary processes would normally see reporting occurrences or hazards to the relevant

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departments within an organization. This process is arguably inefficient and often prone delays
in regards to the inter-departmental data integration within the internal safety system processes.
With the implementation of Turkish Airlines SRS and its E-functionality, data integration is
centralized and almost instantaneous.
The SRS tools was designed to gather input from any employee, within Turkish Airlines that
have access to internet and a compatible web browser, regardless of the current location. Each
user, once logged in, will have a variety of reporting options specifically designed for their field of
operations. The e-Reporting table below depicts the type of reporting available to each relevant
department.
0.7.3.1. Mandatory Occurrence Reports (MOR)

A fundamental part of Turkish Airlines Safety Management System is the occurrence
reporting process and subsequent investigations and hazard analysis. This calls upon every
employee to contribute to safety by reporting any occurrences or potential hazard and to
assist fully with the associated investigation. By learning from these occurrences and taking
the necessary action, a more serious or catastrophic situation may be prevented. The
Publication DGCA SHY 60-02 details procedures, with regard to the reportable occurrences,
that must be notified to the DGCA according to national practices. In addition to DGCA SHY
60-02, Turkish Airlines Safety Department has initiated a comprehensive Mandatory
Occurrence Reporting schemes, in the form of safety reports (ASR,CSR, MSR etc.), which
mandates personnel into reporting certain events. The type of events that are mandatory to
report will vary depending of the operational department.
0.7.3.2. Hazard Reports
The human is the most important aspect in the identification, reporting, and controlling of
hazards. Most accidents are the result of an inappropriate human action, human error,
inadequate design, inadequate procedures, loss of situational awareness, intentional action,
inadequate ergonomics and or human factor consideration. Any event which may result in
significant degradation to safety or which has the potential to cause damage and/or injury
should be reported via the hazard reporting process within Turkish Airlines SRS.

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0.7.3.3. Confidential Reporting

A confidential reporting system is also available throughout the organization, via the SRS
portal, that facilitates reporting of events, hazards and/ or concerns resulting from or
associated with human performance in operations. This system is fully supported by senior
management and it is intended to give Turkish Airlines employees an opportunity to report
events, error or discrepancies which they would normally be reluctant to report through
normal channels. To alleviate the fear of reprisals against the reporter, the safety system
0.7.3.4. Reporting and Just Culture Philosophy
Turkish Airlines SMS is aimed at achieving the highest possible standards and levels of
safety within the scopes of its operations. It is imperative that all staff members contribute to
the safety programs for such an initiative to be successful. Uninhibited reporting at all levels
is major defense against any compromises to system defenses. It is therefore every
employees responsibility to communicate any information which may affect the safety and
operations of Turkish Airlines.
Although Turkish Airlines supports a non-punitive reporting and safety process, having a
blanket amnesty on the reporting system will affect the system credibility negatively.
Reckless behavior and deliberate violations of corporates standards and procedures or a
history of non-compliance or will not be tolerated.
0.7.3.5. Reporting Processes and Procedures
The SRS data will be reviewed and processed according to PR.10.21.009 Safety Reporting
Assessment and Investigation Procedure and the dissemination of relevant analyzed data
will be accessible to various committees and subcommittees for review. For more information
regarding the reporting procedures for personnel refer to PR.10.21.008 Safety Reporting
System Procedure.

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Part 1
Continuing
Airworthiness
Management
Procedures

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1.1. AIRCRAFT TECHNICAL LOG UTILIZATION AND MEL APPLICATION

Corporate Aircraft Technical Log is a system for recording pertinent flight details as well as defects
and malfunctions discovered during the operation and for recording of related information of
maintenance carried out on the particular Corporates aircraft. Aircraft Maintenance Log applies,
whilst that aircraft is operating between two scheduled visits to the base maintenance facility. In
addition, it is used for recording operating information relevant to flight safety and shall contain
maintenance data that the operating crew needs to know. This is the main mean of communication
between the operating crew and the maintenance crew.
Corporate Aircraft Technical Log system consists of AML, CML, DIL, DIRS, Within-Limit Structural
Damage Record and Tracking File.
Each page of AML and CML are pre-printed with the name of Turkish Airlines Inc. and page serial
number.
TAMES is used for recording and accessing Aircraft Technical Log data and monitoring
airworthiness of aircraft.
The information about flight hours and landings/cycles of aircraft and engines, time control of life
limited parts, next scheduled maintenance data is not recorded on AML and tracked on TAMES. For
details see PR.50.010 The Procedure for Time and Continuing Airworthiness Records,
Responsibilities, Retention and Access.
Instructions for Use
Usage of AML and DIL is explained in PR.10.50.028 Procedure for Usage of Aircraft Maintenance
Log. Usage of CML and DIRS is explained in PR.10.50.030 Procedure for Usage of Cabin
Maintenance Log. The designing and managing of AML pages are explained in PR.10.50.051
Procedure for Managing of Aircraft Maintenance Log Pages.
Aircraft Technical Log Approval
AML is only approved by Turkish DGCA. Once a new AML is designed or AML is revised, it is
submitted to Turkish DGCA for approval. It comes into force upon approval by Turkish DGCA.
MEL
If some deviations from the type certified configuration and equipment required by the operation
rules were not permitted, the aircraft may not be flown unless all such equipment was operable.
Certain deviations from these requirements are authorized to permit continued or interrupted
operation of the aircraft. These allowable deviations are listed in the MEL which is approved by
Turkish DGCA.
Original and revisions of MEL Documents concerning aircraft in Corporates fleet are prepared in
accordance with MMEL and SHT MMEL/MEL Instruction.

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MEL Classes
Corporates MEL shall cover time limits, described in SHT MMEL/MEL Instruction, for repair of a
defect.
This time limit classification for the particular defect shall be stated on AML and DIL where the
defect is recorded. The due date for the rectification will be calculated and shall be noted on DIL
page as well.
Application
In case rectification cannot be performed in the aircraft ground time, deferment is performed as
explained in PR.10.50.028 Procedure for Usage of Aircraft Maintenance Log. Deferred item is
tracked by TAMES.
Acceptance by the Crew
Once the technical tolerance is presented by the maintenance organization, the decision to accept
the technical tolerance or to defer a defect rectification within the possibilities allowed by the
MEL/CDL is the responsibility of the Pilot in Command.
MEL conditions and limitations do not relieve the Pilot in Command from determining that the aircraft
is in fit condition for safe operation with specified unserviceability.
The decision of the Pilot in Command to have allowable inoperative items corrected prior to flight will
take precedence over the provisions contained in the MEL. The Pilot in Command may request
requirements that are essential to the safety of a particular flight under the special conditions
prevailing at the time. However, he shall never accept lower requirements.
Aircraft is confirmed and accepted as fit to make intended flight by pilot in command, after
successfully accomplishment of required actions of preflight inspection task card and filling and
signing of preflight inspection section of AML.
Management of MEL Time Limits
A MEL time limit for a deferred item is monitored through TAMES. Required planning for rectification
is performed by Line Maintenance Directorate considering rectification interval of deferred item.
Nominated Postholder for Continuing Airworthiness is responsible for keeping an adequate control
system to ensure the defect is rectified within the period prescribed in the MEL. This responsibility is
fulfilled by attending daily line maintenance planning meeting.
MEL is intended to permit operation for a limited period with inoperative items of equipment.
Although the time limitations for inoperative items are not available in the MEL, they may be
available in any maintenance data. In this situation, it is important to make repairs as early as
possible at the main base where repairs or replacement can be made, since additional malfunctions
may require the aircraft to be taken out of service.

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MEL Time Limitation Overrun

Once a deferred item shall not be rectified within time limits allowed by MEL, MEL One Time
Rectification Interval Extension is applied as explained in PR.10.50.028 Procedure for Usage of
Aircraft Maintenance Log. In case rectification interval extension shall not be applied to deferred
item, aircraft is grounded to perform rectification action for deferred item.
For ferry flight only, in extreme circumstances, by SHY-145/EASA Part-145 approved or EASA
accepted maintenance organization an overrun is justified and safe operation (with or without
additional operational limitations) may be assumed, an overrun has to be granted by Turkish DGCA
on an application form sent by Nominated Postholder for Continuing Airworthiness. This overrun
time must have the aircraft or engine manufacturer's support in writing.
Special flights may be dispatched with less than the equipment specified in MEL provided all the
equipment expected to be utilized during the flight is operable and any relevant sections of the Flight
Manual are applied.
Permission for special flights must be requested from Turkish DGCA before each special flight by
Nominated Postholder for Continuing Airworthiness.
1.2. AIRCRAFT MAINTENANCE PROGRAM DEVELOPMENT AMENDMENT AND APPROVAL
The aircraft maintenance program shall be developed in accordance with SHT-M IR M.A.302/EASA
M.A.302 requirements for each type of aircraft in Corporates fleet. The aircraft maintenance
program development shall be carried out under the responsibility of the Nominated Postholder for
Continuing Airworthiness.
Human Factor principles shall be taken into account during the preparation and amendment and
planning of the maintenance program.
The purpose of the aircraft maintenance programme is to provide maintenance planning instructions
necessary for the safe operation of the aircraft.
Corporate has to ensure that maintenance of each aircraft shall be organized in accordance with an
approved aircraft maintenance programme. Any person or organization performing maintenance
shall be responsible subsequently for tasks performed.
The aircraft maintenance programme shall establish compliance with:
(i) instructions issued by the Turkish DGCA;
(ii) type certificate, restricted type-certificate, supplemental type-certificate, major repair design
approval, ETSO authorization or DOA and instructions for Continuing airworthiness stated in SHT
21.T 17. item if applicable;
(iii) additional or alternative instructions proposed by the Corporate, when approved in accordance
with SHT-M IR M.A.302/EASA M.A.302, except for intervals of safety related tasks referred item 1
as mentioned below, subject to sufficient reviews carried out in accordance with item 3 as

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mentioned below which may be escalated and only when subject to direct approval by Turkish
DGCA in accordance with SHT-M IR M.A.302/EASA M.A.302.
1. The aircraft maintenance programme shall contain details, including frequency, of all
maintenance to be carried out, including any specific tasks linked to the type and the
specificity of operations.
2. The aircraft maintenance programme shall cover reliability programme.
3. The maintenance programs are reviewed on an annual basis and revised accordingly when
necessary and whenever any aircraft is phased in Corporates fleet. These reviews ensure
that the programme continues to be valid in light of the operating experience and instructions
from the Turkish DGCA whilst taking into account new and/or modified maintenance
instructions promulgated by the type certificate and supplementary type certificate holders
and any other organization that authorize to publish such data as part of
design/manufactured organization.
The aircraft maintenance programme and any subsequent amendments are approved by the
Turkish DGCA for aircraft listed in LS.50.004 SHY-6A Fleet List.
See details in PR.50.007 Maintenance Program Preparation and Update Procedure.
In case of need for variation to maintenance program periods, the application time for approval shall
be sufficient enough to enable the escalated maintenance check to be approved by Turkish DGCA
for SHY-6A fleet.
The short term escalation of a single task card/component/maintenance period shall be done after
approval.
See details in PR.50.008 Procedure for Short Term Escalation of Maintenance Check Period.
1.3. TIME AND CONTINUING AIRWORTHINESS RECORDS, RESPONSIBILITIES, RETENTION
AND ACCESS
The recording of dates, flight hours, landings and cycles is essential for the planning of maintenance
tasks and life limited aircraft components.
The running totals of flying hours, landings and engine hours and cycles, time to go until next
inspection and the accumulated aircraft hours and landings are managed, accessed and controlled
in TAMES.
The aircraft continuing airworthiness records shall consist of:
an aircraft logbook, engine logbook(s) or engine module log cards, propeller logbook(s) and
log cards, for any service life limited component as appropriate,
AML,

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current status of airworthiness directives and measures mandated by the Turkish DGCA in
immediate reaction to a safety problem,
current status of modifications and repairs,
current status of compliance with maintenance programme,
current status of service life limited components,
current mass and balance report,
current list of deferred maintenance.
All continuing airworthiness records shall retain legible in paper form/computer program throughout
the required retention period after an aircraft or component is released to service or permanently
withdrawn from service according to SHT-M IR M.A.305/EASA M.A.305 as indicated in PR.50.010.
All entries made in the aircraft continuing airworthiness records shall be clear and accurate. When it
is necessary to correct an entry, the correction shall be made without destruction of the original
record, in a manner that clearly shows the original entry.
Corporate shall has responsibility for the retention and controlling of the records and submission of
the records to the Turkish DGCA upon request. Corporate is responsible for protection of the
records from damage, alteration, theft, fire, flood and access of unauthorized persons.
The records stored in the computer database system shall be backed up in every 24 hours. Each
terminal in use is safeguarded against the ability of unauthorized personnel to alter the database.
Information is modified by authorized people by using their password.
In case of purchase/lease-in, sale/lease-out and transfer to another organization of an aircraft in
Corporates fleet, all continuing airworthiness records shall be transferred to the new operator.
Technical Directorate remains responsible for transferring the records to any other person who
becomes the owner/operator of the aircraft in the case of transferring aircraft.
Continuing airworthiness records are made available to the person who authorized by Turkish
DGCA when requested.
Details are described in PR.50.010 Time and Continuing Airworthiness Records, Responsibilities,
Retention and Access Procedure.
1.4. ACCOMPLISHMENT AND CONTROL OF AIRWORTHINESS DIRECTIVES
Airworthiness Directives published by EASA for any aircraft, engine, propeller or another component
within the Corporate inventory shall be applied to Turkish registered aircraft unless Turkish DGCA
has issued an AD replacing the concerned AD.
To valid change of the application conditions or due time limits of the ADs (AMOC), then Turkish
DGCA approval shall be sought. Turkish DGCA approval is not required for EASA AMOCs.

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To subscribe, receive and dispatch to the related departments of ADs are subcontracted to the
Subcontracted Engineering Company in accordance with General Terms Agreement. Out of normal
working hours, MCC is responsible for receiving emergency ADs.
Computer based programs are used by Subcontracted Engineering Company to register and
monitor the applicable and non-applicable EASA and Turkish DGCA ADs for any aircraft, engine,
propeller or another component within the Corporate inventory. Corporate is responsible to check all
applicable ADs for Corporates fleet from the web pages of Turkish DGCA and EASA to analyse
ADs and to ensure that all applicable ADs shall be entered in TAMES.
Corporate together with the Contracted Maintenance Organization/Subcontracted Engineering
Company are responsible for analyzing/assessment and ensuring timely embodiment of all
applicable ADs within the limits specified in the AD.
A copy of all applicable ADs is also kept in Corporates CAMO.
Airworthiness Directives controls shall include details as to:
the AD is not applicable or,
if the AD is applicable:
the Airworthiness Directive is not yet performed but the time limit is not overdue
the Airworthiness Directive is performed, and any repetitive inspection are identified and
performed
Failure to comply with AD shall invalidate the aircrafts Certificate of Airworthiness. Any exceptional
condition should be approved by Turkish DGCA.
Nominated Postholder for Continuing Airworthiness shall ensure for accomplishment of any
applicable operational directive issued by Turkish DGCA with a continuing airworthiness impact and
measures mandated by Turkish DGCA in immediate reaction to a safety problem.
Details are described in PR.50.011 Procedure for Accomplishment and Control of Airworthiness
Directives.
1.5. ANALYSIS OF THE EFFECTIVENESS OF THE MAINTENANCE PROGRAM
The review of the effectiveness of the maintenance program is carried out in accordance with
PR.50.029 Procedure for Analysis of the Effectiveness of the Maintenance Program.
The following performance criteria are used for analysis of the effectiveness of the Maintenance
Program, such as:
Non Routine Work Item Rate caused by application of job cards,
Line Maintenance Report Rate,

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Pilot Report Rate,
Unscheduled Component Removal Rate.
In Flight Shut Down Rate,
Technical Incident Rate,
Ground Interruption Rate,
Air Interruption Rate.
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Maintenance Effectiveness Board initiates maintenance program effectiveness study by evaluating

FR.50.0060 Effectiveness Evaluation Form of Maintenance Program prepared by CAMO.
As a Results of Maintenance Program Effectiveness Analysis;
a) Maintenance task cards are evaluated in terms of the adequacy of their contents. This
evaluation may lead to one of the following results:
Cancellation of task card
Release of a new task card
Task card interval adjustment (Escalation or de-escalation of task card interval)
Change in task card content
b) The interval of the maintenance periods are evaluated in terms of compatibility. This
Determination of appropriate maintenance period types
Determination of appropriate maintenance period values
c) Compatibility of the maintenance performed on aircraft components are evaluated.
(Reviewing of Component Maintenance Program). This evaluation may lead to one of the
following results:
Change in component maintenance interval,
Change in component maintenance process.
d) The need to perform modification for aircraft systems and components are evaluated. This
Accomplishing modification SB(s) on certain aircraft systems and components, which are
prepared by the manufacturer

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Using alternative components instead of certain components, which have improved

properties offered by manufacturer
The changes regarding maintenance task cards, maintenance intervals and components which are
determined as a result of Analysis of the Effectiveness of the Maintenance Program studies shall be
carried out in accordance with the processes specified in Chapter-8: The Maintenance Program
Optimization of The Reliability Control Program.
The changes to be made are approved as explained in the Reliability Control Program and got into
the effect after the maintenance program is updated.
See PR.50.029 Procedure for Analysis of The Effectiveness of The Maintenance Program and
EK.10.50.201 Reliability Control Program for details.
1.6. NON-MANDATORY MODIFICATION EMBODIMENT POLICY
All non-mandatory modifications are taken into consideration
assessed/analyzed at least according to one of the followings:
by
Corporate
and
are
Modifications which result in cancellation or interval change of any task card,
Modifications reducing the maintenance costs,
Modifications regarding seasonal cabin configuration changes,
Modifications improving the reliability,
Modifications which aim to prevent unscheduled heavy maintenance requirements which

could lead to operational problems,
Modifications reducing the operational costs,
Modifications having an effect on correcting the chronical failures experienced on Corporate

fleet,
Modifications requested by Corporate,
Modifications providing commonality between aircraft components and equipment,
Modifications improving flight safety and security,
Modifications which are supported by the manufacturer,
Modifications required due to any shortage of manufacturer support to the existing

component or equipment,
Modifications required by new rules and regulation,

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Modifications improving passenger comfort.
Subcontracted Engineering Company shall have SBs, SLs and SILs etc. or indexes from design
organizations, manufacturers or related airworthiness authorities to assess these data on behalf of
Corporate. See PR.50.012 The Procedure for Non-Mandatory Modification Embodiment for details.
1.7. MAJOR REPAIR AND MODIFICATION STANDARDS
A major modification/repair is a type design change not listed in the aircraft, engine or component
specification that might appreciably affect the weight and balance limits, structural strength,
performance, engine operation, flight or other characteristics affecting airworthiness.
If a major modification is explained in the maintenance data (such as SB, AD, etc.) Turkish DGCA is
not notified about the modification and approval is not requested from Turkish DGCA.
Damage shall be assessed and modifications and repairs carried out using data approved by the
Type Certificate Holders Authority or data approved by a SHT-21T or EASA Part-21 approved
design organization or data contained in the certification specifications referred to in EASA Part 21
point 21A.90B or 21A.431B.
When a major modification or repair is to be performed based on approved data as described
previous paragraph, Turkish DGCA approval will not be required, but Turkish DGCA shall be
informed. A major modification or alteration other than those described above requires Turkish
DGCA approval. See PR.50.013 Major Repair and Modification Procedure for details.
1.8. DEFECT REPORTS
1.8.1. Defect Reports
When a defect or damage is found during operation or maintenance, it shall be repaired in
accordance with approved data by SHY-145/EASA Part-145 Approved Maintenance
Organization.
All defects are recorded on TAMES via AML, CML and NRWI. Defect reports are produced by
means of TAMES and used for reliability program.
Recording of defects on AML, CML and NRWI and reporting of defects are explained in
PR.50.014 Procedure for Recording, Assessment, Deferment and Reporting of Defects.
Any defects, combination of defects affecting flight safety which is experienced by Corporate/by
other operators or analyzing of them may result in a change in the maintenance programme
and/or accomplishment of mandatory/non-mandatory modification. In such a case, that change
or modification shall be advised by Subcontracted Engineering Company to both Aircraft
Manufacturer and Technical Directorate for the purpose of reporting to Turkish DGCA.
The assessment of both cause and potentially hazardous effect of any defect or combination of
defects that could affect flight safety is done by Line Maintenance Directorate, Technical

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Directorate or other related departments of Corporate. So that, any necessary further

investigation and analysis necessary to identify the root cause of defect may be initiated.
1.8.2. Liaison with Manufacturers and Regulatory Authorities
Where a defect report shows that such defect is likely to occur in other operators aircraft, liaison
should be established with the OEM/manufacturer by Subcontracted Engineering Company and
the Turkish DGCA by CAMO.
1.8.3. Deferred Defect Policy
Defect which cannot be rectified during ground time of aircraft can be deferred in accordance
MEL/CDL references.
Defect which has no MEL/CDL reference and influencing the airworthiness and/or operating
regulations of aircraft shall be corrected prior to flight.
Defects not related to the airworthiness and/or operation regulations of the aircraft are not
covered in the MEL/CDL can be deferred due to limited ground time of aircraft or material/part
shortage. These defects are monitored by recording on TAMES.
Details for deferment of defects are explained in PR.50.014 Procedure for Recording,
Assessment, Deferment and Reporting of Defects and PR.10.50.028 Procedure for Usage of
Aircraft Maintenance Log for MEL items.
Defects such as cracks and structural defects that are not addressed in the MEL or CDL may
only be deferred after agreement with the Type Certificate holder and that the defect is not of a
safety concern.
1.8.4. Repetitive Defects
When the same defect occurs on the same aircraft at least three times within ten calendar days
this type of defect is called as Repetitive Defect.
Corporate has repetitive defect detecting and monitoring system called REDAS.
REDAS, a computer based program, receives data from TAMES and produces defects reports.
Details are explained in PR.50.014 Procedure for Recording, Assessment, Deferment and
Reporting of Defects.
1.8.5. Occurrence Report
Significant incidents, occurrences, defects and damages beyond Type Certificate Holders
(Aircraft/Engine/Component) limits that fall within the reporting criteria defined in SHTOLAY/EASA AMC 20-8 shall be reported to Turkish DGCA and manufacturers within 72 hours
as required by the respective requirements described in PR.10.50.049 Procedure for Reporting
of Significant Occurrences to the Civil Aviation Authorities and Manufacturer(s).

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1.9. ENGINEERING ACTIVITY

This section covers engineering activities to be performed on aircraft, engines and components in
Corporate fleet. These activities include:
Modifications
Inspections
Repairs
Overhauls
See PR.50.015 Aircraft, Engine and Component Repair Procedure and Part 1.7 in this CAMM for
details.
In case a PMA part is to be used on an aircraft, engine or component, the conditions are given in
PR.50.019 The Procedure for Usage of PMA Parts.
See PR.50.023 Procedure for Criteria of Components to be installed on Corporate aircraft for
details.
1.10. RELIABILITY PROGRAMS
The scope, responsibilities and management of reliability program, establishment and analysis of
reliability data, corrective actions system and meetings are managed and functioned as described in
Turkish DGCA approved EK.10.50.201 Reliability Control Program in order to ensure that all aircraft,
structures, components in Corporates fleet remain at the acceptable limits with respect to dispatch
reliability, airworthiness, reliability and cost.
1.11. PREFLIGHT INSPECTIONS
Before each flight, the aircraft shall be inspected to ensure that the aircraft is fit to intended flight.
This inspection is classified as Preflight Inspection. Pilot in-command is responsible for ensuring
that the items listed within the Preflight Inspection Task Card available on-board are conducted prior
to each flight.
SHY-145/EASA Part 145 approval is not required and Preflight Inspection tasks do not require an
authorized maintenance staff. AML records for a flight leg begins with filling out Preflight Inspection
section of AML page by Pilot in-command and continues until the filling out next flight leg Preflight
Inspection section.
Scope of Pre-flight Inspection which is described in Preflight Inspection Task Card is determined in
accordance with SHY-M Article 7 paragraph (a)/SHT-M IR M.A.301/EASA Part-M M.A.301 by the
Nominated Postholder for Continuing Airworthiness.
Training for Pre-flight Inspection Tasks is given by Flight Training Directorate to pilots as described
in EK.73.003 Operations Manual Part-B. Training records are kept by Flight Training Directorate.

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Corporate Ground Handling Staff and Contracted Ground Handling Company Staff are responsible
for accomplishment of the following pre-flight inspection tasks if required trainings are taken:
Security of cargo and baggage loading,
Control of refueling, quantity/quality,
Control of snow, ice, residues from de-icing or anti-icing operations, dust and sand,
contamination to an approved standard tasks,
All doors and access panels are properly closed and secured,
If necessary, supervising to de-icing/anti-icing process.
Details for Pre-flight Inspection are explained in PR.10.50.046 Procedure for Pre-flight Inspection.
1.12. AIRCRAFT WEIGHING
Aircraft weighing is performed by a SHY-145/EASA Part-145 approved maintenance organization.
Aircraft in Corporate fleet is weighed under any one of the following conditions:
At every four years according to SHT OPS 1 Appendix 23/EU OPS 1.605,
If the effects of any modification to the aircraft center of gravity can not be calculated exactly and
correctly,
If the last weighing report for new or used aircraft that is started to be operated by Corporate
which includes application details and the weighing results, was not supplied or if an aircraft was
not operated who has an approved weighing control program and EASA certification, then
aircraft shall be weighed before the first operation.
The weight and moment effects of modifications/painting/repairs will be calculated by Contracted

Maintenance Organization/Subcontracted Engineering Company. This information is automatically
provided to Operation Planning and Support Management department.
Aircraft Weighing applications shall be performed by implementing the requirements of related
weighing task cards which prepared by Subcontracted Engineering Company in accordance with
manufacturers instructions. After such an implementation a Weighing Report is generated. A copy
of weighing report is kept by Subcontracted Engineering Company/Contracted Maintenance
Organization and two copies are sent to Airworthiness and Reliability Management and Operation
Planning and Support Management/Performance Analysis Team by Contracted Maintenance
Organization.
See TL.50.001 Aircraft Weighing Instruction for details.

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1.13. CHECK FLIGHT PROCEDURES

In case one or more conditions given below occur, a Check Flight must be performed on the
concerned aircraft:
After performing any task requiring Check Flight according to Aircraft Maintenance Manual
(AMM) reference,
After rectification of major defects, if test process performed on the ground is not sufficient and
if it is recommended verification flight in manuals for this situation,
During delivery or re-delivery of the aircraft according to agreements,
At special cases except the above mentioned steps, Contracted Maintenance Organization or
Line Maintenance Directorate requests and in case of approval of Nominated Postholder for
Continuing Airworthiness,
At special cases that Nominated Postholder for Continuing Airworthiness decides to perform
Check Flight considering Corporate policy, Corporate requirements and established
applications.
After completion of necessary checks prior the Check Flight, Aircraft is released to service for Check
Flight by B1 or C certifying staff on the page of AML.
Details for check flight procedures are explained in PR.50.018 Check Flight Procedure.

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Part 2
Quality System
Procedures

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2.1. CONTINUING AIRWORTHINESS QUALITY POLICY, PLAN AND AUDITS PROCEDURE

This Part Two of Corporates Continuing Airworthiness Management Exposition defines the
continuing airworthiness quality policy, planning and procedures to meet the requirements of SHYM/SHT-M/EASA Part-M
2.1.1. Continuing Airworthiness Quality Policy
The Quality System and associated Quality Assurance Programme enables monitoring
of
Corporates compliance with SHY-M/SHT-M/EASA Part-M, the Operations Manual, Continuing
Airworthiness Management Exposition and any other standards specified by Corporate in
Integrated Management Manual or Turkish DGCA, to ensure safe operations and airworthy
aircraft.
As being Head of the Quality System, Senior Vice President, Quality Assurance has direct
access to the Accountable Manager concerning the Quality System.
PL.10.003 Quality Policy of Turkish Airlines is separately documented and issued in Corporates
official intranet system info.thy.com.
2.1.2. Quality Plan
Audit programme, audit types, performance of scheduled/unscheduled audits, annual review of
maintenance procedures and retention of audit reports are all described in EK.10.18.002 Quality
Assurance Program Manual, PR.10.18.003 Audit Procedure and TL.18.004 Instruction for
Maintenance Management, Maintenance and Maintenance Training Organizations Audits.
The Quality Assurance Directorate will implement an Audit Plan which during a twelve month
period will address the whole continuing airworthiness management activity and all of the
applicable aspects of SHY-M/SHT-M/EASA Part-M which have a bearing on the continuing
airworthiness arrangements of Corporate but individual audits may be subject to interval
increase or decrease in response to the observed performance in the specific area/function.
2.1.3. Quality Audit Procedure
The primary purpose of the audit(s) will be to observe, in an objective fashion, a particular
system/process/document etc. in order to verify whether external or internal requirements are
followed during the accomplishment of that system/process/document.
Every audit is undertaken by a quality auditor as part of the overall Quality Audit Plan and will be
the subject of an audit report. Before distribution, the preliminary conclusions will be advised to
the person(s) in charge of the areas subject to audit. The quality auditor and the persons
responsible for the areas/subjects audited will determine and agree together the corrective
actions to be taken. This will also define the time allowed for corrective actions to be
implemented. The corrective action should be determined taking into account the root cause of
the finding, such that the corrective action may be carried out in a fashion that will prevent

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possible re-occurrence of the finding. Details are described in PR.10.18.003 Audit Procedure,
EK.18.001 Audit and Auditor Standards Manual and TL.18.004 Instruction for Maintenance
Management, Maintenance and Maintenance Training Organizations Audits".
The contracted approved maintenance organization will be responsible for any findings/concerns
that affect the contracted approved maintenance organization and ensuring that appropriate
corrective action measures are implemented.
2.1.4. Quality Audit Remedial Action Procedure
All of the Corrections and Corrective Actions within the organization including;
Determination of the Correction and Corrective Action,
Performance of the root cause analysis,
Finding levels, Recommendations and timescale,
Determination and acceptance of the Corrective Action,
Verification and monitoring of the Corrective Action,
Assessment of the efficiency of the Corrective Action,
Archiving and reporting of the records,
Responsibilities,
are detailed in PR.10.18.034 Correction and Corrective Action Procedure.

Preventive Actions which are intended to eliminate any potential nonconformance and quality
deficiencies, eliminating the root causes of any potential nonconformance, and the need for
Preventive Actions are detailed in PR.10.18.033 Preventive Action Procedure.
Management reviews which include review of the Quality System overall results, and besides,
Meeting levels, field of interest and participants,
Results of the previous meetings and the status of the decisions adopted,
Process performances and product/service conformances,
Customer satisfaction results, customer complaints, if any,
Audit results, the status of corrective and preventive actions, improvements ensured
depending on the audit results,
Changes, if any, that may impact the Integrated Management System, and

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Publication and follow-up of the meeting results
are carried out as described in PR.10.18.006 Management Review Procedure.

2.2. MONITORING OF CONTINUING AIRWORTHINESS MANAGEMENT ACTIVITIES
The annual Audit Plan which is approved by the Accountable Manager includes an assessment of
all Continuing Airworthiness Management activities against the procedures defined in this exposition
and the ability of CAMO to fulfil its responsibilities effectively with respect to EASA Part-M/SHY-M
requirements. (This includes any sub-contracting activities).
Refer to PR.10.18.003 Audit Procedure and TL.18.004 Instruction for Maintenance Management,
Maintenance and Maintenance Training Organizations Audits" for details.
2.3. MONITORING OF THE EFFECTIVENESS OF THE MAINTENANCE PROGRAMME(S)
The annual Audit Plan including all the sub-contracted activities carried out over the annual period in
accordance with a scheduled plan through which Compatibility and Effectiveness of the
Maintenance Programme(s) is reviewed in accordance with internal and external requirements.
2.4. MONITORING THAT ALL MAINTENANCE IS CARRIED OUT BY AN APPROPRIATE
MAINTENANCE ORGANIZATION
Monitoring that all maintenance is carried out by an appropriate SHY-145 and/or EASA Part-145
approved maintenance organization that provide maintenance services to the aircraft and engines in
Corporate fleet is performed as described in PR.18.042 The Procedure of Monitoring That All
Maintenance Is Carried Out by An Appropriate Maintenance Organization.
2.5. MONITORING THAT ALL CONTRACTED MAINTENANCE IS CARRIED OUT IN
ACCORDANCE WITH THE CONTRACT, INCLUDING SUB-CONTRACTORS USED BY THE
MAINTENANCE CONTRACTOR
Annual Audit Plan which can be accessed through info.thy.com includes auditing of maintenance
contractors including sub-contractors. All of the contracted maintenance carried out is reviewed in
accordance with the Maintenance Contract by these audits.

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2.6. QUALITY AUDIT PERSONNEL

All quality audit personnel shall be suitably qualified, trained and experienced to meet the
requirements of the audit tasks.
Qualification standards, categorization of auditors, basic criteria for the auditors, authorization of
access for auditors, independence, fields of responsibility, the minimum requirements, mandatory
trainings and refresher trainings, authorization, continuity of auditor certificate and discontinuations,
suspension or revocation of auditor certificate, authorization of supplier/service provider auditors,
performance management, evaluation and for auditors are all described in PR.10.18.018 Procedure
for Competencies of Auditor, EK.18.001 Audit and Auditor Standards Manual and PR.18.049
Procedure For Authorization And Evaluation Of Auditor.
Minimum requirements are defined in LS.18.051 List of Minimum Requirements according to Audit
Scopes. Mandatory trainings are given in LS.18.050 List of Compulsory Trainings according To
Audit Scopes. Examination, test and assessment criteria are given in TL.18.009 Prospective
Auditor/Auditor Performance Evaluation Instruction.
All information about retention of records are given in PR.10.18.002 Procedure for Management of
Records.
Quality Auditors are listed in LS.18.019 List of Approved Auditors.

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Part 3
Contracted Maintenance
Procedures

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3.1. CONTRACTED MAINTENANCE

Maintenance contracts shall be made with an SHY-145/EASA Part-145 approved maintenance
organization to carry out the maintenance activities related with continuing airworthiness
responsibilities specified in SHY-M/SHT-M/EASA Part-M.
Before any contract is signed with a Maintenance Organization, Corporate shall verify that:
The maintenance organization is appropriately approved in accordance with SHY-145/EASA

Part-145 and has the necessary qualified manpower, facilities, tooling, technical documentation
etc.
It shall be confirmed that the maintenance organization has adequate capacity to undertake the
proposed maintenance support.
The draft Maintenance Contract will be reviewed and agreed by both parties with a view to
ensuring that each has the ability to discharge their responsibilities with respect to SHY-M/SHTM//EASA Part-M.
Contractor selection, concept and contents of contracts for aircraft and engine maintenance
excluding line maintenance are stated in detail in PR.50.061 The Procedure for Procurement of
Maintenance Contracts. The majority of the maintenance and engineering activities have been
contracted to Turkish Technic under a long term service agreement.
Maintenance and Technical Services Contracts in accordance with SHT-M AMC M.A. 201(h) (1) and
Appendix 2.2/Appendix II to M.A.201 (h) 1 and SHT-M AMC M.A.708 (c) Appendix 2.11/EASA Part
M Appendix XI to AMC to M.A.708 (c) between Corporate and Turkish Technic are contained in
General Terms Agreement (Agreement Number : 0506 GTA 4904 THY) and its Appendices.
Line maintenance services at particular line station are provided by Corporates Line Maintenance
Directorate in accordance with Corporates SHY-145 Approval Certificate and its Maintenance
Organization Exposition.
Contracting of line maintenance services are stated in detail in PR.50.033 Procedure of Obtaining
Technical Handling at Line Stations.
3.2. QUALITY AUDIT OF AIRCRAFT
The quality audit of aircraft is an audit of aircraft maintenance during Line or Base Maintenance in
order to;
Verify whether established procedures and requirements are followed,
Maintenance is carried out according to contract effectively and
The required standard is achieved.

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For that reason, the Annual Audit Plan includes audits during which compliance with approved
procedures, maintenance contract and continued compliance with SHY-M/SHT-M/EASA Part M is
reviewed.
Quality Audit of Aircraft is performed in accordance with PR.10.18.003 Audit Procedure and
TL.18.004 Instruction for Maintenance Management, Maintenance and Maintenance Training
Organizations Audits.

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Part 4
Airworthiness
Review
Procedures

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4.1. AIRWORTHINESS REVIEW STAFF

To carry out airworthiness reviews, Corporate has appropriate airworthiness review staff to issue
airworthiness review certificates or recommendations.
These staff shall have acquired the criteria listed in SHY-M Article 28/SHT-M IR M.A.707/EASA
M.A.707.
Airworthiness review staff nominated by the Corporate can only be issued an authorization by the
Corporate when formally accepted by the Turkish DGCA after satisfactory completion of an
airworthiness review under supervision. Application of airworthiness review staff shall be performed
by submitting Form-4 to Turkish DGCA.
Airworthiness review staff is identified by LS.50.014 List of Airworthiness Review Staff with their
airworthiness review authorization reference. Details of application process of airworthiness review
staff is explained in PR.50.056 Procedure for Designation, Application for Approval and Keeping
Records of Airworthiness Review Staff.
Every airworthiness review staff of Corporate holds an airworthiness review authorization that states
the individual scope of work. The details of criteria, evaluation and authorization process are
explained in PR.18.043 Procedure for Authorization of Airworthiness Review Staff.
Corporate shall maintain records of all airworthiness review staff in each personal file for a period of
two years after the person has left the employment of the Corporate. Details of the records are
explained in PR.50.056 Procedure for the Designation, Application of Approval and Retention
Records of Airworthiness Review Staff.
4.2. REVIEW OF AIRCRAFT RECORDS
Review of the aircraft records is performed by Airworthiness Review Staff of Corporate. The
responsibilities of airworthiness review tasks cannot be devolved to the sub-contractor.
If the outcome of the airworthiness review is inconclusive, Turkish DGCA will be informed by
Nominated Postholder for Continuing Airworthiness as soon as practicable but in any case within 72
hours of the Airworthiness Review Staff identifying the condition to which the review relates.
The copies of issued or extended airworthiness review certificates, recommendations and
supporting documents are retained in Technical Directorates archive.
Details of review of aircraft records process are explained in PR.50.057 Procedure for Review of
Aircraft Records, Physical Survey and Management of Reviewing Records.
4.3. PHYSICAL SURVEY
Physical survey of the aircraft is performed by Airworthiness Review Staff of Corporate. The
responsibilities of airworthiness review tasks cannot be devolved to the sub-contractor.

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For this review, airworthiness review staff, not appropriately qualified to Part-66, shall be assisted by
such qualified personnel who are approved to issue a release to service if required.
Issues identified during the aircraft records review shall be added to the survey requirements for
investigation or confirmation.
Details of physical survey process are explained in PR.50.057 Procedure for Review of Aircraft
Records, Physical Survey and Management of Reviewing Records.
4.4. ADDITIONAL PROCEDURES FOR RECOMMENDATIONS TO TURKISH DGCA FOR THE
IMPORT OF AIRCRAFT
In case of import of an aircraft into Turkey, Corporate shall:
apply to Turkish DGCA for the issuance of a new airworthiness certificate,
have an airworthiness review carried out satisfactorily in accordance with SHY-M Article
41/SHT-M IR M.A.901, for aircraft other than new,
have all maintenance carried out to comply with the approved maintenance programme in
accordance with SHY-M Article 8/SHT-M IR M.A.302/EASA M.A.302,
have Technical Conformity Statement issued by Turkish DGCA.
When Airworthiness Review Staff of Corporate satisfied that the aircraft is in compliance with SHYM/SHT-M requirements, recommendation report is prepared and send to Turkish DGCA for the
issuance of an airworthiness review certificate.
If access to the aircraft for inspection is requested by Turkish DGCA, Corporate allows access to the
aircraft.
Details of recommendation process are explained in PR.50.058 Procedure for Recommendation to
Turkish DGCA for Issue of Airworthiness Review Certificate and for Imported Aircraft.
4.5. RECOMMENDATIONS TO TURKISH DGCA FOR THE ISSUANCE OF AIRWORTHINESS
CERTIFICATES
SHY Form 15b airworthiness review certificate or a recommendation is issued by appropriately
authorized airworthiness review staff on behalf of Corporate when satisfied that the airworthiness
review has been properly carried out.
Recommendations to the Turkish DGCA will be made where Corporate is unable to issue an SHY
Form 15b. That is;
where an aircraft has not been in a controlled environment or,
continuing airworthiness is managed by a continuing airworthiness management organization

that does not hold the privilege to carry out airworthiness reviews.

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The airworthiness review report with the supporting documentation shall be made available to the
Turkish DGCA if required.
Details of recommendation process are explained in PR.50.058 Procedure for Recommendation to
Turkish DGCA for Issue of Airworthiness Review Certificate and for Imported Aircraft.
4.6. ISSUANCE OF AIRWORTHINESS REVIEW CERTIFICATES
An Airworthiness Review Certificate is only be issued upon a satisfactory completion of an
airworthiness review or extended on completion of a verification review.
The airworthiness review certificate can only be issued:
by airworthiness review staff appropriately authorized by Corporate and
when satisfied that the airworthiness review has been completely carried out and that there is
no non-compliance which is known to endanger flight safety.
A copy of the issued or extended Airworthiness Review Certificate is sent to the Turkish DGCA
within 10 days.
Corporate can extend an Airworthiness Review Certificate that has been issued by Turkish DGCA or
by another approved CAMO. To extend the Airworthiness Review Certificate, it shall be
demonstrated that the aircraft has been in the organizations controlled environment during the
preceding 12 months, and that it is being maintained by an organization approved in accordance
with SHY-M Section 6 or EASA Part-M Subpart F or maintenance organizations approved in
accordance with SHY-145 and/or EASA Part-145 and includes permitted pilot/owner maintenance
tasks.
An Airworthiness Review Certificate becomes invalid if:
suspended or revoked; or
the airworthiness certificate is suspended or revoked; or
the aircraft is not on the aircraft register in Turkish registration; or
the type certificate, under which the airworthiness certificate was issued, is suspended or
revoked.
Upon surrender or revocation, the airworthiness review certificate shall be returned to the Turkish
DGCA.
An Airworthiness Review Certificate shall not be extended if the organization is aware or has reason
to believe that the aircraft is unairworthy.
Details of airworthiness review certificate process are explained in PR.50.059 Procedure for
Issuance of Airworthiness Review Certificate.

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4.7. AIRWORTHINESS REVIEW RECORDS, RESPONSIBILITIES, RETENTION AND ACCESS

Copies of the each Airworthiness Review Certificate, together with all supporting documents are
retained by Corporate until two years after the aircraft has been permanently withdrawn from
service.
Details of airworthiness review records are explained PR.50.057 Procedure for Review of Aircraft
Records, Physical Survey and Management of Reviewing Records.
PART 4B PERMIT TO FLY
To be determined/This section is not applicable for Corporate in accordance with SHT-OUIB

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Part 5
Appendices

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5.1 LIST OF AIRWORTHINESS REVIEW STAFF

LS.50.014 List of Airworthiness Review Staff.
5.2 LIST OF SUBCONTRACTORS AS PER AMC M.A.201(h) 1 AND M.A.711(a)3
Turkish Technic is subcontractor of Corporate as per AMC M.A.201 (h) 1 and M.A.711 (a) 3.
5.3 LIST OF APPROVED MAINTENANCE ORGANIZATIONS CONTRACTED
LS.50.022 Aircraft and Engine Maintenance Contracts List.
5.4 COPY OF CONTRACTS FOR SUBCONTRACTED WORK [APPENDIX II TO AMC
M.A.201 (h) 1]
All contracts are sent to the Turkish DGCA by Nominated Postholder for Continuing Airworthiness
once in three months.
5.5 COPY OF CONTRACTS WITH APPROVED MAINTENANCE ORGANIZATIONS
All contracts are sent to the Turkish DGCA by Nominated Postholder for Continuing Airworthiness
once in three months.
5.6 LINE MAINTENANCE CONTRACTOR LIST
LS.50.016 Line Maintenance Contracts List-separately documented in LIMAS.

CAME
Procedures, Instructions,
Lists and Forms
THE LIST OF DOCUMENTS REFERRED IN CAME
Item
Number
Document Name
CAME
Reference
Revision
Number
Revision
Date
12
19.11.2013
PR1
PR.10.18.003 Audit Procedure
2.1.2
2.1.3
2.2
2.3
2.5
3.2
PR2
PR.10.18.006 Management Review Procedure
2.1.4
08
08.11.2013
PR3
PR.10.18.017 Procedure for Approval of Managerial

Personnel by Civil Aviation Authorities
0.3
08
08.11.2013
PR4
PR.10.18.018 Procedure for Competencies of Auditor
0.3.6.2
2.6
05
30.09.2013
PR5
PR.10.18.027 Annual Man-Hour Planning Procedure
0.3.6.1
01
06.04.2012
PR6
PR.10.18.033 Preventive Action Procedure
2.1.4
02
09.10.2013
PR7
PR.10.18.034 Correction and Corrective Actions

Procedure
2.1.4
05
09.10.2013
PR8
PR.10.50.028 Procedure for Usage of Aircraft

Maintenance Log
1.1
1.8
08
03.06.2013
PR9
PR.10.50.030 Procedure for Usage of Cabin

Maintenance Log
1.1
06
25.07.2013
PR10
PR.10.50.046 Procedure for Pre-flight Inspection
1.11
00
22.02.2013
PR11
PR.10.50.049 Procedure for Reporting Of Significant

Occurrences to the Civil Aviation Authorities and
Manufacturer(s)
1.8
02
13.06.2013
PR12
PR.10.50.051 Procedure for Managing of Aircraft

Maintenance Log Pages
1.1
01
03.06.2013
PR13
PR.18.042 The Procedure of Monitoring That All

Maintenance Is Carried Out By An Appropriate
Maintenance Organization
2.4
00
08.08.2012
PR14
PR.18.043 Procedure for Authorization of Airworthiness

Review Staff
4.1
01
31.10.2013
2.6
00
30.09.2013
PR15
PR.18.049 Procedure for Authorization and Evaluation of

Auditor
Note : This list is prepared to show revision status of the documents on 12 December 2013.
The current revisions of the documents is stated on Corporates intranet system.
1/4
12.12.2013
Item
Number
Document Name
CAME
Reference
Revision
Number
Revision
Date
0.2.7
08
28.05.2013
0.3.6.2
08
23.10.2013
PR16
PR.50.002 Procedure for The Management of

Maintenance Documentation
PR17
PR.50.006 Training Procedure
PR18
PR.50.007 Maintenance Program Preparation and

Update Procedure
1.2
07
31.10.2013
PR19
PR.50.008 Procedure For Short Term Escalation Of

Maintenance Check Period
1.2
13
31.10.2013
PR20
PR.50.010 The Procedure For Time and Continuing

Airworthiness Records Responsibilities, Retention and
Access
0.2.7
1.1
1.3
12
28.05.2013
PR21
PR.50.011 Procedure for Accomplishment and Control of

Airworthiness Directives
1.4
17
27.05.2013
PR22
PR.50.012 The Procedure for Non-Mandatory

Modification Application
1.6
08
29.05.2013
PR23
PR.50.013 Major Repair and Modification Procedure
1.7
05
16.08.2013
PR24
PR.50.014 Procedure for Recording, Assessment,

Deferment and Reporting of Defects
1.8
09
03.06.2013
PR25
PR.50.015 Aircraft, Engine and Component Repair

Procedure
1.9
09
18.09.2013
PR26
PR.50.018 Check Flight Procedure
1.13
07
10.10.2013
PR27
PR.50.019 The Procedure for Usage of PMA Parts
1.9
05
27.05.2013
PR28
PR.50.023 Procedure for Criteria of Parts to be Installed

on Corporate Aircraft
1.9
05
26.08.2013
PR29
PR.50.024 The Procedure for Updating of Continuing

Airworthiness Management Organization Certificate
0.2.5
03
19.04.2013
PR30
PR.50.025 Procedure for Periodic Meetings
0.2.8
05
28.05.2013
PR31
PR.50.029 Procedure for Analysis of The Effectiveness

of The Maintenance Program
1.5
06
28.05.2013
PR32
PR.50.033 Procedure of Obtaining Technical Handling At

Line Stations
3.1
06
08.03.2013
2/4
12.12.2013
Item
Number
Document Name
CAME
Reference
Revision
Number
Revision
Date
0.2.6
03
06.06.2013
PR33
PR.50.035 Procedure for Checking Compliance of

Aircraft Equipment with EU OPS 1
PR34
PR.50.056 Procedure for The Designation and

Assessment Of Airworthiness Review Staff
4.1
01
05.09.2013
PR35
PR.50.057 Procedure for Review of Aircraft Records,

Physical Survey and Management Of Reviewing Records
4.2
4.3
4.7
01
24.05.2013
PR36
PR.50.058 Procedure for Recommendation to Turkish

DGCA for Issue of Airworthiness Review Certificates and
for Imported Aircraft
4.4
4.5
01
07.05.2013
PR37
PR.50.059 Procedure for Issuance of the Airworthiness

Review Certificates
4.6
02
30.10.2013
PR38
PR.50.061 Procedure for Procurement of Maintenance

Contracts
3.1
00
09.04.2013
PR39
PR.50.062 Procedure for Sub-contracting Continuing

Airworthiness Management Tasks
0.2.9
00
27.05.2013
TL1
TL.18.004 Instruction for Maintenance Management,

Maintenance and Maintenance Training Organizations
Audits
2.2
2.3
2.5
06
25.07.2013
TL2
TL.18.009 Prospective Auditor/Auditor Performance

Evaluation Instruction
2.6.
01
06.04.2012
TL3
TL.50.001 Aircraft Weighing Instruction
1.12
01
20.05.2013
LS1
LS.10.35.001 Acting List
0.3.3
02
14.06.2013
LS2
LS.18.019 List of Approved Auditors
2.6
11
30.10.2013
LS3
LS.18.050 List of Mandatory Trainings for Auditor
2.6
02
30.09.2013
LS4
LS.18.051 List of Minimum Requirements of Auditor
2.6
03
30.09.2013
LS5
LS.50.004 SHY-6A Fleet List
0.2.3
1.2
13
20.09.2013
LS6
LS.50.006 Technical Significant Occurrences
1.8.5
00
10.08.2011
LS7
LS.50.014 List of Airworthiness Review Staff
0.3.4
4.1
5.1
01
31.10.2013
3/4
12.12.2013
Item
Number
Document Name
CAME
Reference
Revision
Number
Revision
Date
LS8
LS.50.015 List of Staff Authorised for Extension of

Airworthiness Review Certificate
0.3.4
00
31.10.2013
LS9
LS.50.016 Line Maintenance Contracts List
0.3.4
01
06.09.2013
LS10
LS.50.022 Aircraft and Engine Maintenance Contracts

List
Distribution
List
00
06.02.2013
5.3
FR1
FR.50.0020 AML A310
1.1
06
06.06.2013
FR2
FR.50.0021 AML A319-320-321
1.1
06
06.06.2013
FR3
FR.50.0025 AML A330
1.1
05
06.06.2013
FR4
FR.50.0026 AML A340
1.1
05
06.06.2013
FR5
FR.50.0029 AML B737-700-800
1.1
05
06.06.2013
FR6
FR.50.0034 AML B777-300ER
1.1
06
06.06.2013
FR7
FR.50.0060 Effectiveness Evaluation Form of

Maintenance Program
1.5
01
19.07.2013
FR8
FR.50.0063 Rev.02 AML B737-900ER
1.1
02
06.06.2013
4/4
12.12.2013

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CAME

TURKISH AIRLINES INC.

Dokman No/Document Number

Revizyon Tarihi/Revision Date

Revizyon No/Revision Number

Sayfa No/Page Number

lk Yayn Tarihi/Issue Date: 01.05.2006

Dokman No/Document Number

THY KYS Form No: FR.18.0001 Rev.06

Revizyon No/Revision Number

Sayfa No/Page Number

lk YaynTarihi/Issue Date: 01.05.2006

Dokman No/Document Number

Revizyon No/Revision Number

Sayfa No/Page Number

Turkish DGCA Approval Page

THY KYS Form No: FR.18.0001 Rev.06

lk YaynTarihi/Issue Date: 01.05.2006

Dokman No/Document Number

THY KYS Form No: FR.18.0001 Rev.06

Revizyon No/Revision Number

Sayfa No/Page Number

lk YaynTarihi/Issue Date: 01.05.2006

THY KYS Form No: FR.18.0001 Rev.06

Dokman No/Document Number

Revizyon No/Revision Number

Sayfa No/Page Number

lk Yayn Tarihi/Issue Date: 01.05.2006

Dokman No/Document Number

Revizyon No/Revision Number

Sayfa No/Page Number

CONTINUING AIRWORTHINESS MANAGEMENT PROCEDURES

QUALITY SYSTEM PROCEDURES

CONTRACTED MAINTENANCE PROCEDURES

AIRWORTHINESS REVIEW PROCEDURES

THY KYS Form No: FR.18.0001 Rev.06

lk Yayn Tarihi/Issue Date: 01.05.2006

Dokman No/Document Number

Revizyon No/Revision Number

Sayfa No/Page Number

THY KYS Form No: FR.18.0001 Rev.06

lk Yayn Tarihi/Issue Date: 01.05.2006

Dokman No/Document Number

Revizyon No/Revision Number

Sayfa No/Page Number

Corporate Commitment by the Accountable Manager

Brief Description of the Organization

Relationship with other Organizations

Aircraft Managed-Fleet Composition and Scope of Work

CAMO Approval Statement

EU-OPS Subpart K and L Requirements

Subcontracting of Continuing Airworthiness Management Tasks

Nominated Postholder for Continuing Airworthiness Activities

Designated Quality Manager

Continuing Airworthiness Coordination

Duties and Responsibilities

Nominated Postholder for Continuing Airworthiness

Senior Vice President, Quality Assurance

Man Power Resources and Training Policy

Man Power Resources

Management Organization Charts

General Organization Chart

Continuing Airworthiness Management Organization Chart