GERASIMOS S.

KARLIS
301 Turners Pond Drive
Lincoln University, PA 19352
Phone: (443) 752-4172
Email: Mbkefalos@aol.com
Jkarlis09@yahoo.com

OBJECTIVE: To obtain a General Manager or District Manager position where my abilities

and experience will be utilized to assist in the organization’s growth.

QUALIFICATIONS
A highly qualified restaurant professional with an outstanding record of
success within a fast paced environment. An in-depth comprehension of all
restaurant functions and how they relate to the overall operations of the
restaurant. Proven ability to combine an analytical approach and evaluation of
surroundings to implement improvements that consistently result in maximum
customer satisfaction. A strong leader of employees who fosters a professional
work environment to assist in the growth of the organization, while meeting or
exceeding the organization’s desired goals and expectations.

PROFILE
A restaurant General Manager thoroughly grounded in guest relations,
guest service and sales, profit and loss, strategic planning and internal and
external marketing. Appraised as an effective, results oriented administrator with
a track record replete with growth and achievement. Special skills include the
creativity, persuasiveness and detail orientation particularly essential to start-up
and turn around situations.

EDUCATION

1981-1984 High School Diploma, Kellam High School, Virginia Beach, VA

1984-1986 Civil Engineering Curriculum, Old Dominion University, Norfolk, VA.

EMPLOYMENT

2/2009 to present Director of Operations/Partial Owner

Paralia Incorporated dba Makis Restaurant and Bar

Development of a new restaurant concept that included research and

preparation to open a local business in Maryland. Included the set up of
budget parameters, P & L and future projections for two years forward.
Implemented training procedures for both the front and back of the house
for all employees. Final concept was turned over to Olive Tree Restaurant.

2006 to February 2009 General Manager, Aberdeen, Maryland

Assistant General Manager, Exton, Pennsylvania

Applebee’s Neighborhood Grill & Bar/ The Rose Group

Developed management team and hourly employees into a cohesive unit

to maximize customer satisfaction. Met and exceeded cost centers while
 increasing sales over previous year. Managed positive working
environment and handled day to day business while being two managers
short. Was able to stabilize operations and turn the restaurant around into
a successful place of business.
2004-2006 Restaurant Manager
Longhorn Steakhouse/Rare Hospitality

An integral member of the opening team at our Lancaster location.

Lancaster is a high volume store that has been open for one year and is
already the #3 store in the entire company. This store has consistent
high
weekly sales, near perfect mystery shoppers and positive guest
feedback.
Lancaster was able to transition into a training store in under a year.

1999-2004 Assistant General Manager & General Manager

Applebee’s Neighborhood Grill & Bar/ The Rose Group

Successfully opened, managed and coordinated overall operation of

the Kennett Square location of Applebee’s. Developed management
team and hourly employees into a cohesive unit to maximize customer
satisfaction. Met and exceeded restaurant budget while increasing
comp sales by 28% over previous year. Increased budget profit by 3%.
Assisted management teams to both train hourly employees and
develop those managers recently released from training program.

Awards: Guest Service Award for General Manager of the Year,

Applebee’s International, 2002
Golden Apple Award, The Rose Group, 2003

1993-1999 Director of Operations, New England Foods

Managed overall operation of family owned restaurants. Responsible

for inventory, budget control, payroll and day to day operations.
Management of restaurant staffing, training and employee
development.

1986-1993 General Training Manager/General Manager/Assistant General

Manager, TW Foods/Richardson Foods/Denny’s Inc.

Responsible for overall management operations of a multi-unit national

chain. Managed high volume restaurant with annual sales of 2.5
million. Restaurant ranked third in the chain in overall earnings.
Maintained all costs to meet and exceed budgeted plan. Responsible
for management training and development to the expectations of the
organization.

Awards: Reaching For The Stars, Denny’s Inc., 1991

Sales Achievement Award, Denny’s Inc., 1992

References are available upon request.