FRANCIS MONTEIRO

Email: francis.b.monteiro@gmail.com Phone: +91 9920025619

WORK EXPERIENCE

MCKINSEY & COMPANY (MUMBAI), Jun 2010 Till date

Department: VISUAL AIDS
Designation: Graphic Designer / VA Specialist
Supporting Consultants with their Print based communication
Standard formatting of Presentations which includes placement of formal elements in
right places, clean-up of elements so they fit on the page. Fixing color/font size/object/
layout usage consistency plus addition of suitable imagery if required
Skins application which includes applying a predefined theme (colors, object styles,
effects) consistently across a document.
Visual improvement which includes improving the slide by relaying out elements and
using conceptual elements. Removing redundant objects to simplify and suggesting
alternative data driven chart types
Offered quick, creative, accurate turnaround while developing presentations and other
documents to original specifications as well as in accordance with client templates with
an eye on accuracy and adherence to deadlines
Recognize rush situations and be available for overtime when necessary
CITICORP FINANCE INDIA LIMITED, MUMBAI, May 2008-Jun 2010
Department: Global Presentation Technologies (GPT)
Designation: Presentation Specialist (N10)
Direct liaise with Bankers and Citi Clients based in US, UK and HK and converting their
sensitive financial information needs in Standard Financial using applications like Word,
Powerpoint, Excel, PDF etc.
Proofread completed projects to ensure quality and accuracy
Collaborate with team members on complex or special projects
Communicate with manager and client on job or deadline issues
Maintain all job and production tracking data
Troubleshooting technical/other problems faced while producing documents and finding
solutions that fit the need

3 GLOBAL SERVICES PRIVATE LTD. (Hutchison Whampoa Co.), Dec 2006 -Feb 2008
Department: Customer Options Team India (COTI)
Designation: Senior Advisor (Retention)
Handling Sales and retention calls related to Telecommunication
Taking up daily briefings in order to facilitate Product Knowledge
Taking up Monthly Presentations in terms of Team performance and Business
Requirements
Achieved Certificate Of Appreciation for the Best Team Performance
Maintain quality control/satisfaction records, constantly seeking new ways to improve
customer service

EDUCATIONAL QUALIFICATIONS

Passed T.Y.B.Com with first class (65.6%%) from Bhavans College, Andheri in 2006
Passed H.S.C. with first class (64.4%%) from Bhavans College, Andheri in 2003
Passed S.S.C. from St. Francis D'Assisi High School, Borivali in March 2001