Jennifer Lua Bolano

(510) 734-8105 jenluabolano@yahoo.com

Objective Seeking a challenging job where I can best utilize my work experience and
knowledge.

Experience 2001– August 31, 2009 West Coast Life San Francisco, CA
Sr. Licensing Associate / Coder (Company Relocated to Alabama)
 Contracting and appointing agents in the absence of the Director
 Coordinate Policy issue and Commissions Departments to resolve
problems with Life Applications
 Work with the Compliance Department to assure adherence to all
applicable State Regulations as well as Company Policies and Procedures
 Schedule and process agents appointments
 Responsible for providing total administrative and customer service to all
agents and support for the department
 Trained all staff on “In-House” computer program

3/00 – 1/01 Charles Schwab & Co., Inc. San Francisco, CA

Administrative Assistant
 Perform daily administrative duties under time constraints and multiple
priorities
 Provide customer service
 Assist managers in a variety of office functions
 Provides assistance to the Director by training staff

9/96 – 12/99 Metropolitan Bank & Trust Co. Manila, P.I.

Senior Bank Teller
 Operated a full-service teller window
 Maintained inventory of all negotiable items
 Monitored adherence to policies, procedures, and report deviations
 Organized teller(s) functions to maximize effenciency
 Monitored tellers conduct ensuring transactions are handled with speed
and accuracy.

5/94-9/96 Asia Trust Bank New Manila, P.I.

Bank Teller
 Operated a full–service teller window
 Maintained Inventory of all negotiable items.
 Assisted all tellers in every facet of a full service teller window procedure(s)

3/94-5/94
Executive Secretary
. Perform daily administrative activities under time constraints and multiple
priorities
. Assist managers in a variety of office functions
. Maintained data base of all company products

Education 1994 St. Paul College Quezon City, P.I.

 Bachelor of Science, Major in Marketing
1990 Jubilee Christian Academy Quezon City, P.I.
. High School

Skills MS: Word / Excel / PowerPoint / Access/ Outlook 98 / Outlook Express

Internet Proficient

Qualities Efficient – Organized – Excellent Communication Skills – Team Player –

Strong Problem Solving – Able to work productively under pressure to meet
schedules - Easily adapts to new procedures, and computer program(s)

Reference Available Upon Request