Heathrow & Community Update - LFF October 2014

Traffic figures
August - September 2014
A record 7.05 million passengers travelled through Heathrow in August 2014, an
increase of 1.3% on August 2013, making it Heathrows busiest ever month and
the first time the airport has handled more than 7 million passengers in a single
month. With growth boosted by the summer months, 17th August also saw
Heathrows record busiest day, with 241,412 passengers passing through the
terminals. Within emerging markets, Mexico was up 15.3%, China was up 9.3%
and India was up 3.7%
6.58 million passengers chose to travel through Heathrow in September 2014, an
increase of 0.3% on September 2013, making it the airports busiest ever
September. Passenger growth at Heathrow continued to be supported by larger,
fuller, quieter aircraft. Seats per aircraft increased 0.4% to 204.8, while load
factors increased 1.1 percentage points to 81%. Passengers per aircraft rose 1.5%
to 165.9
Traffic Statistics Aug

Passengers
(millions)

7.05

Sept

6.58

Airspace trials
The second phase of airspace trials at Heathrow began this summer. These are
part of a series of trials that are being driven by the Governments Future Airspace
Strategy to simplify and modernise UK airspace by 2020.
The airspace around London is the busiest airspace in the world due to the UKs
geographical position in Europe and the number of major airports within the area.
All UK airports will be affected by these changes including Gatwick and Stansted.
At Heathrow we have to submit plans for modernising our own airspace. Before
we can do that were running a series of trials with NATS to learn more about our
surrounding airspace and how we can get better performance from modern
aircraft and navigation technologies. We also want to find ways to share or reduce
the effects of noise for people living around Heathrow.
Heathrows current easterly and westerly trials affect departing aircraft, and
began on July 28th and August 25th respectively. The trials have been testing
concepts and techniques necessary to inform how airspace can be better
managed in the future. The routes are not indicative of future flight paths.
To date, the trials have been successful in collecting large amounts of data and
have provided valuable insight into the design and feasibility of operating
precision routes and how Heathrow could maximise noise respite for local
residents with new airspace design. The current trials will now end on 12
November.
The reaction to the current trials has been much stronger than previous trials

held earlier this year. Heathrow will therefore review how any trials are
carried out in future and will ensure the details of future trials are fully
publicised to residents in advance.

Heathrow expansion to deliver 10,000 apprenticeships

Heathrow has set out a series of pledges for how expansion would deliver jobs,
skills and economic growth for its local communities and the whole of the UK. The
five promises, set out in a new report entitled The Promise of Heathrow, form
part of a larger plan to deliver more than 120,000 new jobs and 100 billion in
economic benefits by connecting the UK to global growth.
As one of the UKs largest single-site employers, expanding Heathrow would lead
to increased opportunities and training, particularly for local young people. In its
new report, Heathrow promises that its expansion will double the number of
apprenticeships across the airport to 10,000 by 2030 and support wider
programmes to champion employability skills training in schools.
Approximately 300 apprenticeships are currently started each year across the
airport. This number would double with the opportunities an expanded Heathrow
would bring. This would mean: 3,000 apprenticeships in the lead up to
construction, a further 3,000 during construction, and then another 4,000 during
operation until 2030. We will continue to deliver an apprenticeship programme
beyond 2030 and will establish our target for this by 2025.
Public consultation on blight and noise compensation.
The consultation on Heathrows noise and blight compensation schemes closed on
Sunday (12th October) The consultation sought views on the principles that should
inform our property and noise compensation schemes. The consultation was
supported by 17 public exhibition events across the local area.
The outline proposal is a home loss payment of 25% of the un-blighted value of
the property as well as the payment of legal fees, moving costs and stamp duty
associated with any move. The consultation is now closed and well provide an
update on the results at the next LFF in December.
Heathrow Primary Schools Challenge
Heathrows Primary School Challenge kicked off last month . It was established to
inspire the next generation to consider a further study or a career in STEM
(Science Technology Engineering and Maths) related subjects. The challenge
provides an enjoyable way for young people to explore their enterprise skills,
develop social and personal skills and encourages team working and
communications skills. The challenge is carried out in 52 schools in the five
boroughs local to the airport and runs until 22 October 2014.
Scouts Association Partnership
Heathrow has partnered with The Scout Association to launch an Aviation Skills
Activity Badge for the many Scouts and Explorers across the UK interested in
aviation. Heathrow graduates worked with the Scouts to create two Aviation Skills
activity packs to help Scouts and Explorers achieve the badge whilst learning the
importance and responsibilities of aviation in a fun and engaging way. Available
from 16 September, the packs contain a variety of information including how an
aircraft flies, navigation maps and how to marshal an aircraft. The packs will be
available for download for any scouts across the country who would like to take
part.
The idea came from graduates working towards their Duke of Edinburgh Gold
Award. The group chose to create the badge and worked closely with a variety of
Heathrow employees as well as linking closely with local Scouts groups to
understand which areas of aviation they might be most interested in learning
about. Heathrow, which supports local community skills development, agreed to

sponsor the badge to encourage young people to engage in fun activities outside
of formal education.
Heathrow Reducing Carbon Footprint and Managing Noise Levels, While
Increasing Passenger Numbers
Heathrow has welcomed the Airport Operators Association (AOA)s report
Sustainable Airports: Improving the environmental impact of the UKs global
gateways which confirmed the sustainability of UKs airports. The report supports
the growth of airports as an essential part of the countrys national economic and
transport infrastructure. For its part, Heathrow has reduced both the area and the
number of people affected by its noise footprint tenfold since the 1970s, despite
the number of flights doubling through new landing approaches, and encouraging
the use of quieter aircraft.
The report stressed the importance of increasing the UKs air connectivity,
especially in light of rising competition with foreign markets.
The National Connectivity Task Force
Heathrow has set up The National Connectivity task force looking at how to
improve regional connections at a three runway Heathrow. Chaired by Lord
Shipley OBE, the 15 strong Task Force is drawn from a mix of experts from across
academia, think tanks, the aviation industry and the UKs nations and regions.
Members include Sir Rod Eddington (former CEO, British Airways), Sandie Dawe
(former CEO Visit Britain) and Neil Pakey (CEO, Shannon Airport and former
president, Airport Operators Association)
The group is a central part of Heathrows promise of connecting every economic
centre in the UK to growth. Following a comprehensive programme of research
and analysis and engagement throughout the UK, the taskforce will make
recommendations to the Airports Commission, the Government and to both local
and regional stakeholders on measures required and a timetable for
implementation.
Their policy proposals and recommendations will be presented to the Heathrow
Board before the end of 2014 and form a valuable part of the Airports
commissions final report in 2015.
Heathrow joins new China tourism campaign
Heathrow Airport Ltd was recently awarded a new Charter mark in recognition of
its warm welcome to Chinese visitors. The GREAT China Welcome Charter was
launched in March by Visit Britain to make Britain the destination of choice for the
rapidly-growing Chinese market. Visitors from China have doubled in the last five
years and tourism bosses hope they will treble again by 2020.
The Charter, which now has close to 200 members is designed to help Chinese
visitors easily identify hotels, attractions, retailers and tour operators that are
making themselves China-ready by providing information in Chinese and
adapting their products for the market. With Air China set to double its flights
from Heathrow to Beijng in October, Heathrow will have 51 departures per week
to the mainland from the autumn and 50 to Hong Kong - making it the only UK
airport where passengers can travel direct to destinations including Shanghai,
Guangzhou, Beijing and Chengdu.
Noise complaints
Below is a breakdown of noise complaints handled by the team.
Month
July
August

Number of complaints
1648
1539

East/West split
The percentage breakdown of time spent on Westerly or Easterly operations was
as follows:
Month
August
September

Westerly
88%
47%

Go arounds
August
September

Easterly
12%
53%

51
60

Heathrow Academy
The Heathrow Academy helps to ensure local residents benefit from the
employment opportunities at the airport and operates across the Retail,
Construction, and Aviation and Logistics sectors. Around 850 residents completed
training in 2012 with over half of them already securing employment at the
airport.

Heathrow Academy Data September 2014

Candidates
completing
Training

Ealing

Hilling
don

Hounsl
ow

Slough

Spelthor
ne

Total

14

16

18

51

Aviation &
Logistics

13

38

Constructio
n

23

29

27

11

94

211
Ealing

167
Hilling
don

269
Hounsl
ow

107
Slough

39
Spelthor
ne

793
Total

Retail

16

Aviation &
Logistics

10

Constructio
n

28

98

94

125

34

15

366

Retail

Total for
Candidates
Total year
accessing
to date
employme
nt

Total for
Total year
to date