Mr. Johnny Giles Jr.

1880 Nicholas Lane Sw.

"Grayson, GA 30017"
770 985-5946 home
770 985-5946 fax/voice
678-361-1714 cell

OBJECTIVE
"CSM-NTWK-ATL, GA.:"

My objective is to aid in the increase of company Value. I also plan to excite as

well as attract new and existing customers that are willing to invest in your field of
Business.

QUALIFICATIONS
"* Persistent, self-confident, helpful, charitable, self-assured, team-leader, team-listener,
dedicated,"
" tenacious, dependable, team-player."

"* Company tenure, Work/Training Diversification, Have Relived Supervisor without

hesitation in all"
" existing and previous fields of work, Experience in across the board fields of
Telecommunications."

WORK HISTORY: Over 30 years experience with BellSouth

1971 - "Mail Clerk, South Central Bell"
1972 "Distributed Mail, handled and delivered packages, All phases of mail"

1972 - "Installer Repair Technician, South Central Bell"

1978 Perform all aspects of installation and repair of Residence and Business

1978 - "Cable Repair Technician, South Central Bell"

1979 Performed all aspects of cable repair.

1979 - "Service Technician, South Central Bell"

1983 "Installed and repaired telephones: Residence, Business"

1983 - "Service Technician, AT&T"

1984 Repaired and installed equipment for Residents and Business

1984 - "Customer Software Administrator, AT&T"

1990 "System Translations, Management of service order district, Service order
coordinator, "
"Administrated ops, training to fellow employees"
1990 - "Service Technician, BellSouth"
1997 "Repaired and installed telephones, cable spliced wires, climbed poles, ran phone
lines, hooked up "
"ISDN's, WAT's, DID, DOD, CO, Lp-Strt. Grd-Strt. Trunks, Also worked on outside
cable, RTA,"
"CEV, Light Span 2000 Cable, XBXS, and other jobs for installation and repair other
technician "
couldn't complete. Also Safety Step Representative for my group and Stand-By
Technician work
"CeV, Light Span 2000 Cable, XBXS, and other jobs for installation and repair other
technician "
working at the Link Maintenance Center installing and repairing circuits. Customer
interface with
business internal with BellSouth ACAC/MCI for Bellsouth as well as Major customers
and competitors

1997 - "Testing Technician, BellSouth"

2002 "Testing special service circuits: high speed and low speed, coached and relieved
supervisors in "
"all fields, installation and Maintenance repair of service circuits. Retired from BellSouth
with
years."

EDUCATION

1967 - C.W. Hayes High School

1971 Diploma

1983 - Jefferson State Junior College

1984 "completed the following courses: First Aid, Defensive Driving, station repair,
basic installation,"
"FCC Registration program, Basic pole climbing, Sociaology, Psychology, Credit
Management,"
"Principles of Mgmt and Mrkt, Business Law, Intro to Business, Intro to Computers,
Accounting"

1988 - Dekalb Community College

1990 Business Degree (need 50 Credit hours,will complete by attending phoenix on-line
college.)

1983 - AT&T Corporate Training and Education

2008-CCNA TRAINING RECIEVED VIA NASHVILLE STATE COMMUNITY
COLLEGE:NEWTWORK+CERTIFICATION:PART 1,CLASS#03-80003-
NWC/1,COURSE#04/1,NEWTOWRK+CERTIFICATION:PART 2,CLASS#03-8004-
NWC/2,COURSE#094/1:THE SAGE GROUP:COMPLETED FULLTRAINING
MARCH 2008. CWA CERTFICATE STEWART TRAINING PROGRAM LOCAL
3205.
Mr. Johnny Giles Jr.
1880 Nicholas Lane Sw.
"Grayson, GA 30017"
770 985-5946 home
770 985-5523 fax/voice

OBJECTIVE
"CSM-NTWK-ATL, GA.:"

My objective is to aid in the increase and value of my company. I also plan to excite as
well as attract new and existing customers that are willing to invest in your field of
business.

QUALIFICATIONS
" Persistent, self-confident, helpful, charitable, self-assured, team-leader, team-listener,
dedicated,"
" tenacious, dependable, team-player."

" Company tenure, Work/Training Diversification, Have Relived Supervisor without

hesitation in all"
" existing and previous fields of work, Experience in across the board fields of
Telecommunications."

Awarded several top salesman awards while working as a service technician,face-to-face

with customers and while communicating via telephone as well. Several awards received
for outstanding customer service working for
A.t.&T,email=jgiles2@bellsouth.net,mrjohnny_gilesjr@yahoo.com are valid email
addresses