Sciencelogic Reports 7-5-2

Reports
ScienceLogic version 7.5.2
Table of Contents
Introduction
Overview
What is a Custom Report?
What is an Embedded Report?
Generating Quick Reports
Overview
Creating a Quick Report
Filling Out Input Forms
Editing a Report
Multi-Tenancy
Quick Report Example
Scheduling Custom Reports
Overview
Viewing the List of Report Jobs
Creating a Report Job
Editing a Report Job
Running a Report Job
Deleting a Report Job
Scheduling a Report Job
Viewing a Scheduled Report in the Inbox
Viewing Scheduled Reports in the Report Archive
Deleting an Archived Report
Overview of Report Development
Overview
Report Input Forms
Gluecode
Report Output Templates
Report Categories
Overview
Managing Categories
Adding a Category
Editing a Category
Deleting a Category
Categorizing a Report
ScienceLogic Default Custom Reports
Overview
Asset List
Asset Service Expiration
Asset Software Licenses
Asset Warranty Expiration
AWS Billing Report
AWSInventory Report
AWSRunning Config Report
Cisco Call Manager Phone Report
Collection Count
Config Dynamic App
Device At-A-Glance
Device Availability
Device Availability (Page Per Device)
Device by Monitored Service
1
1
1
2
3
3
4
8
9
9
9
12
12
13
13
16
17
17
18
21
22
23
25
25
25
26
26
27
27
28
29
30
31
31
32
32
32
34
34
34
35
35
36
37
37
38
38
39
40
41
Device Combo
Device Count
Device Outage History
Device Threshold
Device Top Metrics
Device Top Utilization
Device Uptime
Device Utilization
Device Utilization by Device Group
Device Utilization Chart
Device Vitals Thresholds
Dynamic App Alerts
Dynamic App Collection
Event Clear Map
Event Detections
File System
File System Thresholds
File System Top Metrics
Interface Billing
Interface In Use
Interface IP Addresses
Interface IP MAC Map
Interface Ports
Interface Top Metrics
Interface Usage
Journal Dynamic Application Report
Logged Notifications
Missed Polls
Monitored Elements
Monitored Services
Performance Multi Object/Device Table
Performance Multi-Device
Performance Multi-Device/Instance
Performance Multi-Device/Object
Performance Multi-Device/Object/Instance
Performance Multi-Object
Performance Multi-Object/Instance
Performance Single Object
Power-Pack Information
Report Schedule
SLA Report
Software List
SSL Certificates Expiration
Subscription License Usage Report by Device
Subscription License Usage Report by Type
System Usage
TelePresence Inventory
Ticket Billing
Ticket List
Unique Event Detections
Video Calls by Device Group, Call Type, Bandwidth
Video Endpoint Availability Chart
42
43
43
44
45
46
47
48
49
50
51
52
52
53
53
55
56
57
58
59
61
61
62
63
65
67
68
68
69
70
71
72
74
76
78
79
81
83
85
85
85
86
87
88
88
88
88
89
89
90
91
93
Video Endpoint Availability Table

Video Endpoint Avg Jitter Column Chart
Video Endpoint Avg Jitter Line Chart
Video Endpoint AvgJitter Table
Video Endpoint Call Detail Records
Video Endpoint Detailed Asset Inventory
Video Endpoint Detailed Jitter Line Chart
Video Endpoint Detailed Packet Loss Line Chart
Video Endpoint Packet Loss Column Chart
Video Endpoint Packet Loss Line Chart
Video Endpoint Packet Loss Table
Video Endpoint Performance Detail
Video Endpoint Unavailability Chart
Video Endpoint Unavailability Table
Video Usage
Video Usage Chart
vSphere Infrastructure
vSphere Interface Usage
vSphere Migration
vSphereTop Metrics
vSphere Top Utilization
vSphereUtilization Projection
Xen Configuration Report
Embedded Device Reports
Overview
Generating a Report for Multiple Devices
Generating a Report for a Single Device
Generating a Report for Multiple Interfaces
Generating a Report for a Single Interface
Generating a Report for Multiple Processes
Generating an Exclusion Report for a Process
Generating a Report for Multiple Windows Services
Generating an ExclusionReport for a Windows Service
Generating a Report for Multiple Hardware Components on Multiple Devices
Generating a Report for Multiple Software Titles on Multiple Devices
Generating an ExclusionReport for a Software Title
Saving an Embedded Report from the Device Performance Page
Embedded Organization and User Reports
Overview
Generating a Report for Multiple Organizations
Generating a Report for a Single Organization
Generating a Report for Multiple User Accounts
Generating a Report for a Single User Account
Generating a Report for an Access Key
Embedded Ticketing Reports
Overview
Generating a Report for Multiple Tickets
Generating a Report for a Single Ticket
Embedded Asset, Product, and Vendor Reports
Overview
Generating a Report for Multiple Asset Records
Generating a Report for a Single Asset Record
94
95
96
98
99
100
101
103
104
105
106
108
109
110
112
113
114
115
116
117
118
119
119
121
121
122
122
124
126
127
129
130
131
132
133
135
136
140
140
140
143
144
146
147
150
150
150
151
154
154
155
158
Generating a Report for Product Subscriptions

Generating a Report for Multiple Vendors
Generating a Report for a Single Vendor
159
160
161
Chapter
1
Introduction
Ov erv iew
This manual describes how to download information from the ScienceLogic platform in a report file. This manual is
intended for users who need to create and manage reports in the ScienceLogic platform. There are two general
types of reports in the platform: custom reports and embedded reports. This chapter contains an overview of each
type of report.
W h at is a Cus tom Report?

A custom report in the ScienceLogic platform provides users with a collection of information from one or more
tables in the ScienceLogic database. This information is populated and generated in different formats, as defined
by the user. Users can select from default custom reports provided by ScienceLogic, edit these default reports, or
create their own reports. Users can also schedule reports, view a list of archived reports, and Email reports to other
users.
A report includes three components:
l
An input form where the user selects options and data to include in the report.
An .ods output template that specifies the format of the generated report.
Gluecode, the code that specifies how to handle the user's input, which data to retrieve, and any processing
that needs to be performed on the data.
The ScienceLogic platform includes predefined reports, with defined forms, output templates, and the gluecode.
These predefined reports can be modified, and users can create their own custom reports.
Introduction
This manual includes the following chapters about custom reports:

l
Scheduling Reports
An Appendix of Default Reports provided by ScienceLogic
W h at is an Embedded Report?
Several pages in the ScienceLogic platform allow you to generate a report that contains the information displayed
in the page. Reports that are specific to a page are called embedded reports. The embedded reports cover the
following elements:
l
Devices
Device Interfaces
System Processes
Windows Services
Hardware Components
Installed Software
Organizations
User Accounts
Access Keys
Tickets
Asset Records
Product Subscriptions
Vendors
If a feature includes embedded reports, the manual that covers that feature includes a description of the
embedded reports for that feature. For example, the Ticketing manual includes descriptions of embedded reports
that include information about tickets. Additionally, this manual includes a description of all embedded reports in
the ScienceLogic platform. The following appendices include descriptions about embedded reports:
Embedded Reports for Devices
Embedded Reports for Organizations and Users
EmbeddedReports for Ticketing
Embedded Reports for Assets, Products, and Vendors
Introduction
Chapter
2
Ov erv iew
The Run Quick Report page allows you to manually generate a report. You can choose the report to generate
from the list of custom default reports in the ScienceLogic system. This list includes the default custom reports
provided by ScienceLogic and any reports developed by you or another user in the system. Quick Reports allow
you to quickly generate a spreadsheet or graphical report using the information they wish to view.
Reports are defined in the Reports > Management tab.
Reports comprise:
l
an input form where the user selects options and data to include in the report. This is defined in the Report
Input Forms page.
an output template, an .odt file that specifies the format of the generated report. This .odt file must be
imported into the Report Output Templates page.
the code the specifies which input form to use, how to handle the user's input, which data to retrieve, and
which output template to use to generate the report. This is defined in the Report Template Editor modal
page.
the ScienceLogic platform includes many predefined reports, with already defined input forms, output
templates, and the code that populates and generates the report.
You can customize the banner logo that appears in each generated report. For details, see the pages on
using images in the Theme Editor (System > Customize > Themes).
This chapter will describe selecting a Quick Report and Filling Out Input Forms.
Creatin g a Quick Report

NOTE: The ScienceLogic platform might not be able to generate reports that contain extremely large amounts
of data. The amount of data that the platform can process when generating a report is constrained by
the configured memory limits of the platform. The upper limit of data is dependent on the number of
rows, number of columns, and the size of each field. Each report will have different data limits. For
example, the Interface Usage report is limited to 10,000 interfaces. For reports of a similar size,
ScienceLogic recommends you test to ensure that the report generates correctly with the number of
data points you require. If the report does not generate correctly, you will need to generate multiple
smaller reports.
To generate a report in the Run Quick Report page:

1. Go to the [Reports] tab. In the Navigation Bar, expand the entry for Run Report. Expand the appropriate
category and select the report you want to run.
NOTE: Quick Reports are listed by category. For details on defining and editing categories, see the
Managing Categories chapter. If a Quick Report is not associated with a category, that Quick
Report appears under the "Other" category. To assign or change a category for a Quick Report, edit
the Category field in the Report Template Editor page (Reports > Management > Report Manager
> create/edit).
2. The Run Quick Report page appears. Select values in each field in the user interface.
3. In the Output Format drop-down, select a format in which to generate the report.
4. Select the [Generate] button.
NOTE: In the user interface for a report, users of type Administrator can view options and devices for all
organizations. Users of type User can view only options and devices for organizations of which they
are a member.
The default custom reports are:

Asset Management
l
Asset List
Asset Service Expiration
Asset Software Licenses
Asset Warranty Expiration
Cloud
AWS Billing
AWSInventory
AWSRunning Config
Device At-A-Glance
Device Availability
Device Availability (Page Per Device)
Device By Monitored Service
Device Combo
Device Count
Device Outage History
Device Threshold
Device Top Metrics
Device Top Utilization
Device Uptime
Device Utilization
Device Utilization by Device Group
Device Utilization Chart
Device Vitals Thresholds
Dynamic App Alerts
Dynamic App Collection
Monitored Elements
Monitored Services
Performance Multi Object/Device Table
Performance Multi-Device
Performance Multi-Device/Instance
Performance Multi-Device/Object
Performance Multi-Device/Object/Instance
Performance Multi-Object
Performance Multi-Object/Instance
Performance Single Object
Software List
Devices
EM7 Administration
Collection Count
Config Dynamic App
Journal Dynamic Application Report
Logged Notifications
Missed Polls
Power-Pack Information
Report Schedule
Subscription License Usage Report by Device
Subscription License Usage Report by Type
System Usage
Event Clear Map
Event Detections
SSLCertificates Expiration
Unique Event Detections
Events
Network Interfaces
l
Interface Billing
Interface In Use
Interface IP Addresses
Interface IP MAC Map
Interface Ports
Interface Top Metrics
Interface Usage
Service Delivery
l
SLAReport
File System
File System Thresholds
File System Top Metrics
Storage
Ticketing
Ticket Billing
Ticket List
Unified Communications
l
Cisco Call Manager Phone Report
TelePresenceInventory
Video Calls by Device Group, Call Type, Bandwidth
Video Endpoint Availability Table
Video Endpoint Availability Chart
Video Endpoint Avg Jitter Column Chart
Video Endpoint Avg Jitter Line Chart
Video Endpoint Avg Jitter Table
Video Endpoint CallDetailRecords
Video Endpoint Detailed Asset Inventory
Video Endpoint Detailed Jitter Line Chart
Video Endpoint Detailed Packet Loss Line Chart
Video Endpoint Packet Loss Column Chart
Video Endpoint Packet Loss Line Chart
Video Endpoint Packet Loss Table
Video Endpoint Performance Detail
Video Endpoint Unavailability Chart
Video Endpoint Unavailability Table
Video Usage
Video Usage Chart
Video
Virtualization
l
vSphere Infrastructure
vSphere Interface Usage
vSphere Migration
vSphere Top Metrics
vSphere Top Utilization
vSphere Utilization Projection
Xen:ConfigurationReport
Dashboard Snapshot
Support: Device Collection Status
Others
Support:Device Collections
Support: Interface Collection Status
Support:Platform Details
NOTE: You can generate default custom reports using their default inputs, or you can edit the inputs to meet
your business needs. To see a detailed description of each report, including a description and input
and output options, see the appendix on ScienceLogic Default Custom Reports.
Fillin g Out I n put Forms

After you select the report to run, you must specify the input options. The input form allows the end user to select the
options and data to include in the report. These options vary by report, however, the following input options appear
for multiple default custom reports in the ScienceLogic platform and are available for use in custom reports. The
input form options include:
l
Organizations. Select the organizations that you want to include data for in the report. You can select all
organizations, individual organizations, or a grouping of organizations.
Select By. You can select the specific entities you want to include data for in the report. These options include
selecting by Org/Device, selecting by Org/Asset, and selecting by ESX Server/VM, among others.
Report Span. Some reports provide input options that specify the time span that the data on the report should
cover. These options include Daily, Weekly, or Monthly.
Device Categories. Select the device categories of the devices you want to include in the report. You can
select all device categories, individual device categories, or a grouping of device categories.
Optional Columns. Provides a list of additional, optional information to include in the report.
Editin g a Report
To edit the report code for a report:
1. Go to the [Reports] tab. In the Navigation Bar, expand the entry for Run Report. Expand the appropriate
category and select the report you want to edit.
2
NOTE: Quick Reports are listed by category. For details on defining and editing categories see the chapter
Dashboard and Widget Categories in the Dashboards manual. If a Quick Report is not
associated with a category, that Quick Report appears under the "Other" category. To assign or
change a category for a Quick Report, edit the Category field in the Report Template Editor page
(Reports > Management > Report Manager > create/edit).
2. When the user interface for the report appears, select the [Edit] button.
3. The Report Template Editor modal page appears, where you can edit which input form to use, how to
handle the user's input, which data to retrieve, and which output template to use to generate the report.
Multi-Ten an cy
Input and Output for Quick Reports complies with multi-tenancy. That is, only users of type Administrator can
view options, devices, and policies for all devices. Users of type User can view options, devices, and policies for
their own organization(s) only, both when selecting options and in the generated report.
Quick Report Example

In this example we will select the Device Availability report and fill out its input form:
1. Go to the [Reports] tab. In the Navigation Bar, expand the entry for Run Report.
2. Expand the Devices category, and select the Device Availability report.
3. The input options for the Device Availability report appear. We selected:
10
Device Selection. We did not select this checkbox. If this checkbox is selected, all devices in all
organizations will be included in the report and will gray out the Organizations field. This checkbox is
selected by default.
Organizations. We selected NOC and System. The report will include only information from devices
in these two organizations. To select multiple organizations, hold the <Ctrl> (Control in Windows) or
<Command> (in Apple OSX) key while selecting the organizations.
Select individual devices. We want our report to include all devices in the organizations we selected
above, so we did not select this checkbox. If we did select the checkbox, we could select individual
devices for the report, grouped by organization.
Devices by Organization. This field is grayed out, since we did not check the Select individual
devices checkbox.
Device Groups. By default, the All Device Groups checkbox is selected. If we wanted to include only
devices in specific device groups, we could unselect this checkbox.
Device Categories. By default, the All Device Categories checkbox is selected. If we wanted to
include only devices in specific device categories, we could unselect this checkbox.
Report Span. By default, Monthly is selected. We could also choose from Weekly and Daily report
spans.
Starting. By default, the current month is selected. From the drop-down list we could choose a
specific month as the start date for the report. This field allows you to choose a start date that includes
the current month and any month within the last 36 months. Selecting a different Report Span will
change the options in this drop-down list.
Duration. By default, 1 month is selected. We could select different durations for the report from the
drop-down list, ranging from 1 month to 36 months.
Separated By. We selected Organization. By selecting this checkbox, the report will separate the
devices by the organization they belong to. The other options are Device Category and Device Group.
Output format. We selected Microsoft Excel 97/2000/XP Spreadsheet (.xls). The report will be
generated in an OpenDocument format. The options in the drop-down list appear in every custom
report. The other options are: Web page (.html); ODF Spreadsheet (.ods); and Adobe Acrobat
Document (.pdf).
We selected the [Generate] button to create the report. The ScienceLogic platform then creates the report, with a
column for the Device Name and a column for Device Availability, in percent.
11
Chapter
3
3
Ov erv iew
You can schedule a custom report to be automatically generated at a specific time, either once or on a recurring
schedule. Scheduled reports can be Emailed to users, external contacts, or vendors, or delivered to the Inbox for
users. To schedule a report, you must first define and store the parameters of a report, including to whom it will be
delivered, in a Report Job. You can then schedule this Report Job (either a single instance or a recurring instance)
from the Report Scheduler page. After a scheduled report has been generated, you can view a list of archived
scheduled reports in the Scheduled Report Archive.
Reports are defined in the Reports > Management tab.
Reports comprise:
l
an input form where the user selects options and data to include in the report. This is defined in the Report
Input Forms page.
an output template, an .odt file that specifies the format of the generated report. This .odt file must be
imported into the Report Output Templates page.
the code the specifies which input form to use, how to handle the user's input, which data to retrieve, and
which output template to use to generate the report. This is defined in the Report Template Editor modal
page.
the ScienceLogic platform includes many predefined reports, with already defined input forms, output
templates, and the code that populates and generates the report.
You can customize the banner logo that appears in each generated report. For details, see the pages on
using images in the Theme Editor (System > Customize > Themes).
This chapter covers:
12
Creating a Report Job
Scheduling a Report Job
Viewing a scheduled report in the Inbox
Viewing scheduled reports in the Report Archive
Viewin g th e Lis t of Report Jobs

The Report Jobs page (Reports > Create Report > Report Jobs) displays the following about each report job:
TIP: To sort the list of report jobs, click on a column heading. The list will be sorted by the column value, in
ascending order. To sort by descending order, click the column heading again. The Edited On column
sorts by descending order on the first click; to sort by ascending order, click the column heading again.
Job Title. Name of the report job.

Run As User. The user associated with the report. When a scheduled report uses this report job, the report
will generate as if the Run As User was running the report.
Type. Specifies how the report will be delivered. Choices are Email & Archive or Archive.
Recipients. The users and/or external contacts who will receive the report.
Last Edited By. The user who created or last edited the report job.
Edited On. Date the report job was lasted edited or created.
Creatin g a Report Job

You can define a report job in the Report Jobs page (Reports > Create Report > Report Jobs). From this page,
you can create a report job, run the report job, edit the report job, or delete the report job. To create a report job:
1. Go to the Report Jobs page (Reports > Create Report > Report Jobs).
2. Select the [Create] button in the upper right of the page. The Report Job Editor page appears.
13
3. The Report Job Editor page contains fields where you can select the parameters of the report job. The fields
are:
l
Job Title. Provide a title for the report job. Can be up to 220 characters in length.
Run as User. Allows you to specify the user to run the report as. When a scheduled report uses this
report job, the report will generate as if the Run As User was running the report. This field is useful
when a system administrator, who can access all entities in all organizations, is configuring a report job
for a regular user, who may only access entities aligned with the regular user's organizations. Two
access hooks affect the behavior of the Run As User field:
o
Run As Org User. If this Access Hook is included in an Access Key that is aligned with your account,
the Run As User field will contain a list of users with the same primary organization as your own.
You can select one of these users to align with the generated report.
Run As Any User. If this Access Hook is included in an Access Key that is aligned with your account,
you will be able to schedule report jobs as any user. The Run As User field will contain a list of all
users. You can select one of these users to align with the generated report.
If your user account does not include either of these Access Hooks, you can schedule report jobs
only as yourself. The Run As User field will not appear in the Report Job Editor page.
For more information on organization restrictions, see the Access Permissions manual .
Report Definition. Select a report from the list of all report defined in the Report Management
page. Only report definitions to which you are allowed access will appear in this field. For more
information on selecting input options, see the Filling Out Input Forms section in the Generating
Quick Reports chapter.
14
NOTE: Report definitions are listed by category. For details on defining and editing categories,
see the Managing Categories chapter. If a report definition is not associated with a
category, that report definition appears under the "Other" category. To assign or change
a category for a report definition, edit the Category field in the Report Template
Editor page (Reports > Management > Report Manager > create/edit).
Job Recipients. Specifies the recipients for the report. Clicking in this field displays the Add
Recipients modal page, where you can select users, external contacts, and vendor contacts to include
in the Job Recipients field. To learn how to add job recipients to the report job, see Step 4 below.
Job Type. Specifies how the generated report will be delivered. Choices are:
o
Email & Archive. Report is Emailed to the specified Email address (in the Email To field) and also
archived on the server.
Archive. Report is stored on the server.
Delivery Method. Specifies the method of delivery and the output format (if applicable) for the report.
Choices are:
o
Inline (HTML). The generated report will be sent to the selected users in the body of an Email.
Attachment. The generated report will be sent to the selected users as an attachment to an Email.
To select this option, select one of the output formats in the Attachment section of the drop-down
list.
Link to EM7. The generated report will be made available via a direct URL. The link will be sent to
the selected users in an Email. To select this option, select one of the output formats in the Link to
EM7 section of the drop-down list.
For the Attachment and Link to EM7 options, the following output formats are available:
ODF Spreadsheet (.ods)
Microsoft Excel 97/2000/XP Spreadsheet (.xls)
Web page (.htm)
Adobe Acrobat Document (.pdf)
NOTE: The options that can be selected in the Delivery Method field are defined in the Delivery Method
field in the Report Template Editor page for the selected report.
15
Report Options. The interface for the selected report appears in this pane. Select the options you
want included in the automatically generated report. These options are limited by the Access Keys
aligned with your account and the organization memberships aligned with your account.
4. You can add recipients to a report in the Add Recipients modal page. The Add Recipients modal page
allows you to select users, external contacts, and vendor contacts to include in the "To" field of the Job
recipients field.
5. The options in the Add Recipients modal page are:
l
Recipient Types. Displays checkboxes for EM7 Users, External Contacts, and Vendors. If a checkbox is
selected, the users in the selected contact group will appear in the Matched Recipients field.
Search For. Select All recipients, Organization, Product, or Ticket Queue. The Matched Recipients
field will display only users in the specified group.
Search. Enter the name of the user, external contact, or vendor you are searching for.
Matched Recipients. Displays the possible recipients based on the criteria you specified in the
Recipient Types and/or Search For and/or Search fields.
6. To add a user, external contact, or vendor as a job recipient, select its checkbox. To select all users displayed
in the Matched Recipients field, select the checkmark next to the Action heading.
7. Select the [Add/Remove] button in the bottom right of the page to add the selected users. To remove users
as job recipients, select users with a checkmark and select the [Add/Remove] button.
8. To save the report job you created, select the [Save] button in the bottom right of the page. The new report
job will appear in the list of report jobs in the Report Jobs page.
Editin g a Report Job

After a report job has been saved, it will appear in the Report Jobs page. You can then edit any of the fields in the
report job, as necessary. To edit a report job:
2. Find the report job you want to edit. Select its wrench icon (
).
16
3. The Report Job Editor page appears:
4. You can edit any of the fields described in the previous section on Creating a Report Job.
Run n in g a Report Job

Once a report job has been saved, it will appear in the Report Jobs page. You can run the report job immediately
from this page. You might find it helpful to immediately run the report job if you want to test the parameters you
selected and verify that the report is delivered correctly. To run a report job from the Report Jobs page:
2. Find report job for which you want to run the report. Select its lightning bolt icon (
).
3. The report will be generated and delivered to the Inbox of all users specified in the report job and any external
Email addresses, if specified. The report will also appear in the Scheduled Report Archive page.
Deletin g a Report Job

Once a report job has been saved, it will appear in the Report Jobs page. You can delete the report job from this
page if necessary. To delete a report job:
2. In the Report Jobs page, find the report job you want to delete. Select its checkbox.
17
3. In the Select Action drop-down list at the bottom right of the page, select Delete Job Definition.
4. Select the [Go] button.

5. The Report Job will be deleted from the ScienceLogic platform.
Sch edulin g a Report Job

After a report job has been created, you can schedule the report to run automatically. Scheduled reports are
automatically generated by the ScienceLogic platform either once, at a specified time, or at specified regular
intervals. You can select the day and time the Report Job runs, the recurrence of the Report Job, if necessary, and
save these parameters into a calendar to view and edit later. To schedule a Report Job:
1. Go to the Report Scheduler page (Reports > Create Report > Scheduler).
2. The Report Scheduler page is divided into two parts:
l
The right side displays a calendar where you can view the scheduled report.
The left side includes buttons that control the display of the calendar on the right side.
18
The left side includes the following:

o
[<<]. On the right side, displays the previous month, week, or day (depending on the selected
calendar view).
[Today]. On the right side, displays the current month, week, or day (depending on the selected
calendar). In the left side, in the static calendar, displays the current month, with the current day
highlighted.
[>>]. On the right side, displays the next month, week, or day (depending on the selected calendar
view).
[month]. On the right side, displays a monthly calendar.
[week]. On the right side, displays a weekly calendar.
[day]. On the right side, displays a daily calendar.
monthly calendar. Static calendar that always displays an entire month. Today's date is highlighted in
red.
[<]. In the static, monthly, calendar viewer, displays the previous month.
[>]. In the static, monthly, calendar viewer, displays the next month.
The right side displays the selected calendar (daily, weekly, or monthly).
19
All scheduled reports are displayed in the calendar.
In the monthly or weekly view, clicking on a date zooms in to the daily view, with increments every
hour.
In the daily view, clicking on an hour or half-hour displays the Schedule Report Instance modal
page, where you can schedule a report.
In the monthly, weekly, or daily view, clicking on an already scheduled report displays the Report
Instance Details page, where you can view or edit the parameters for already scheduled reports.
3. To schedule a Report Job, select the day you want to schedule the report. You can do this by selecting the day
from the large or small calendar, or by selecting the [day] button if you want to schedule the Report Job for
the current day.
4. After you have selected a day, the calendar will display an hourly view. You can select the scheduled report to
run at the beginning or half mark of the hour by clicking at the top or bottom of the desired hour, or you select
the entire hour or multiple hours by clicking and dragging the mouse.
5. After selecting the time of the report, the Schedule Report Instance page appears. You can define the
following fields:
l
Event Color. Select from a range of colors in the drop-down list. The report name will now appear in
the selected color in the calendar.
Launch Event. Select the date and time to generate the report. By default, the date and time are set
as the date and time you selected in the calendar views.
Launch Time Hours. Select the start-time hour for the event. Notice that the Schedule Report
Instance page uses a 24-hour clock.
Launch Time Minutes. Select the start-time minutes for the scheduled report.
o
For example, if a scheduled report is to be generated at 2:15 PM, in the Launch Time Hours field
you would specify "14"and in the Launch Time Minutes field, you would specify "15".
20
Recurrence. Specifies whether the report is recurring or not. You can select one of the following:
o
none. Event does not recur.
week number and day of the week. For example, second Tuesday, meaning the event recurs the
second Tuesday of each month.
by interval. If you select this field, additional fields appear that allow you to specify the interval.
These additional fields are described below.
If you select by interval in the Recurrence field, the following fields appear:
l
Every number. If you specified that the event is recurring by interval, this field appears. This field
specifies the frequency of the report.
Every interval. If you specified that the report is recurring by interval, this field appears. This field
specifies the interval. Choices are "hour", "day", "week", or "month".
o
For example, if you specify "every 2 weeks", the event will recur every two weeks, on the same day
of the week.
If you specify "every 3 months", the event will recur every three months, on the same day of the
month.
If you specify "every 10 days", the event will recur every 10 days.
Recur Until. If you specified that the event is recurring, this field appears. This field specifies the
amount of time for which the report will recur. You can select "no limit" or "specified date". If you select
"specified date", you must enter a date in the date field to the right.
Report Job. Select the report job that will be used to generate the report. This drop-down includes all
created report jobs in the system.
Report Instance Name. Supply a name for the scheduled report.
Report Instance Description. Supply a description of the scheduled report.
6. To save the scheduled report, select the [Save] button. If you want to cancel the scheduled report, select the
[Cancel] button.
7. If you select [Save], the scheduled report will appear in the calendar at the time it is scheduled to occur.
Viewin g a Sch eduled Report in th e I n box

If you are specified as a recipient of a scheduled report, you can view the report from your Inbox in the
ScienceLogic platform. For a user to receive the results in their Inbox, they must be added to the Job recipients field
when creating a Report Job. To learn more about adding recipients to a Report Job, see the previous section on
Creating a Report Job.
To view a Scheduled Report from the Inbox:
1. Go to the [Inbox] tab in the ScienceLogic platform. If the Reports pane is minimized, click on the pane
header to expand it.
21
2. You will see a list of reports that you have created or that the ScienceLogic platform has delivered to you. To
view a report, select the bar graph icon (
) for the report you want to view.
3. To delete a report from your Inbox, select its bomb icon (
).
Viewin g Sch eduled Reports in th e Report Arch iv e

You can view a list of all past instances of all scheduled reports from the Scheduled Report Archive page. For
example, if you schedule a report to run every hour starting at 12:00 PM, the Scheduled Report Archive page
will show the report generated at 12:00 PM, generated at 1:00 PM, and so forth.
To view a report from the Scheduled Report Archive page:
1. Go to the Scheduled Report Archive page (Reports > Create Report > Report Archive).
2. For each archived report, the Scheduled Report Archive page displays the following information:
TIP: To sort the list of report jobs, click on a column heading. The list will be sorted by the column value, in
ascending order. To sort by descending order, click the column heading again. The Report Date column
sorts by descending order on the first click; to sort by ascending order, click the column heading again.
File Name. Name of the report instance. This name is a combination of the name of the Report Job
used to generate the report, plus the date and time the report was generated. To download the report,
select its disk icon (
).
Report Job. Name of the Report Job that was used to generate the report. To edit the Report Job,
select its wrench icon (
).
22
Base Report. Name of the Custom Report used in the Report Job.
Ran As User. Name of the user who created the Scheduled Report.
Archive Status. Specifies if the report is active or archived. If a report is still in a user's Inbox, it is
considered active.
Active Users. Specifies the number of users who have a copy of this instance of the report in their
Inbox. To see a list of active users, select the user icon (
).
Delivered Users. Number of users to whom a copy of this instance of the report was delivered. To see
a list of users this report was delivered to, select the users icon (
Email Recipients. List of Email addresses to which a copy of this instance of the report was Emailed. To
see a full list of Email addresses, select the mail icon (
).
).
Report Date. Date and time the report was generated by the ScienceLogic platform.
Deletin g an Arch iv ed Report

You can delete one or more archived scheduled reports from the Scheduled Report Archive page. This is useful
for system administrators who might need to conserve disk space on their ScienceLogic system. To delete one or
more archived reports:
1. Go to the Scheduled Report Archive page (Reports > Create Report > Report Archive).
2. Find the instance of a scheduled report you want to delete. Select its checkbox (
multiple instances, select multiple checkboxes.
). If you want to delete
3. In the Select Action field in the lower right of the page, select one of the two options:
l
23
Delete Archived Reports. Deletes the selected report instances only if every user the report was
delivered to has deleted the report from their Inbox. If you try to apply this option to a report instance
that has an Archived Status of "Active", the ScienceLogic platform will not delete the report instance.
Delete Reports (Archived or Active). Deletes the selected report instances, regardless of whether the
report is still in the Inbox for one or more users.
NOTE: Each of the options in the Select Action field is aligned with an Access Hook, to provide granular
permissions for managing reports. Delete Archived Reports requires the Access Hook "Reports:
Archive:Prune Archived". Delete Reports (Archived or Active) requires the Access Hook
"Reports:Archive:Delete".
24
Chapter
4
Ov erv iew
In the Management section of the [Reports] tab you can edit and create custom reports. The reports you create will
appear in the list of Quick Reports when running a quick report or Report Definitions when creating a report job;
you can edit an existing report to change the input options and output of the report.
This section will provide an overview of the three components of a custom report:
l
Report Input Forms
Gluecode
Report I n put Forms

An input form defines the user interface for a report. The user interface for a report allows the user to select options
and data to include in the report. The Report Input Forms page (Reports > Management > Report Input Forms)
displays a list of the input forms in your ScienceLogic system. You can edit these input forms for your business
needs, or you can create your own input forms for your reports.
An input form includes one or more components. You can include the following types of input components in an
input form:
l
Static Layout Component. Provide containers for laying out the user interface, labels, and text boxes. For
example, you can use these components to keep fields together in a horizontal group.
Form Input Component. Allows the user to specify inputs when generating an instance of the report. For
example, checkboxes and drop-down fields.
25
Data Component. Allows you to include dynamic elements in report interfaces that can retrieve data from
the database and alter input items based on criteria, including formulas and switch statements. For example,
if you select the checkbox Select individual devices, the Devices by Organization field displays a list of
devices. This behavior is defined with Data Components.
Custom Report Components. Allows you to define a common combination of input elements and then use
that combination of input elements in multiple report input forms, without having to construct each
combination of input elements in each input form. For example, the Organization Selector (a default Custom
Report Component included with the ScienceLogic platform) provides options to select either the All
Organization checkbox or to select from the list of Organizations.
To learn more about Report Input Forms, including more details on each component and how to create an input
form, see the Report and Widget Development Reference and Examples for Report Developers manuals.
Gluecode
Gluecode is PHP code that is executed by the report engine when the report is generated. The gluecode must:
l
Process the inputs from the Input Form.
Make queries to the database and/or use other methods to gather the required data.
Format the data so it can be populated into the Output Template.
Gluecode can be added and edited via the Report Management page (Reports > Management > Report
Manager).
To learn more about how to write Gluecode, see the manual Examples for Report Developers.

An Output Template is an Open Office Spreadsheet file (.ods file) that defines the format of the generated report.
An Output Template defines the formatting and table structure for the generated report. The developer of a report
includes output directives in the report template. These output directives tell the report engine which data from the
gluecode to include in the report and where to place each output in the spreadsheet.
Each custom default report has an associated output template that can be edited. You can also create your own
output template and upload it to the Report Output Templates page (Reports > Management > Report Output
Templates).
For more information on output templates and the directives that can be included in them, see the manual Report
and Widget Development Reference.
26
Chapter
5
Report Categories
Ov erv iew
Dashboards, widgets, and custom reports can be associated with one or more categories. Categories are used to
arrange the following lists:
l
For dashboards, categories are used to arrange the dashboard selection drop-down list in the Dashboards
page.
For widgets, categories are used to arrange the left NavBar in the Widget Configuration modal page.
For custom reports, categories are used to arrange the report selection drop-down list in the Run Quick
Report page and the report definition drop-down list in the Report Job Editor page.
If a dashboard, widget, or custom report is not associated with a category, that dashboard, widget, or custom report
appears in the appropriate list under the "Other" category.
A dashboard, widget, or custom report can be associated with multiple categories. If a dashboard, widget, or
custom report is associated with multiple categories, that dashboard, widget, or custom report appears in the
appropriate list multiple times, once under each category the dashboard, widget, or custom report is associated
with.
Report Categories
27
Man agin g Categories

You can view, add, edit, and delete categories in the Categories page (System > Customize > Categories).
To view the list of categories, perform the following steps:
1. Go to the Categories page (System > Customize > Categories).
2. The following information is displayed about each category:

l
28
Category Name. The name of the category. This name is used when the category appears as a
section heading in a list of items.
Category Key Words. A comma-delimited list of keywords associated with the category. These
keywords are used to match search terms when a user searches a list of items that is arranged by
category.
Dashboards. Indicates whether the category can be associated with dashboards. This field will
display either Yes or No.
Reports. Indicates whether the category can be associated with custom reports. This field will display
either Yes or No.
Widgets. Indicates whether the category can be associated with widget definitions. This field will
display either Yes or No.
Report Categories
A ddi ng a C ate go ry
To add a category, perform the following steps:
2. Select the add icon (
) in the bottom row of the table. A new row is created:
5
3. Supply values in the following fields that appear in the new row:
l
Category Name. Enter a name for the category. This name is used when the category appears as a
section heading in a list of items.
Category Key Words. Enter a comma-delimited list of keywords associated with the category. These
keywords are used to match search terms when a user searches a list of items that is arranged by
category.
Dashboards. Select whether the category can be associated with dashboards. Your choices are Yes
or No.
Reports. Select whether the category can be associated with custom reports. Your choices are Yes or
No.
Widgets. Select whether the category can be associated with widget definitions. Your choices are Yes
or No.
4. Select the save icon (
Report Categories
) to save the new category.
29
Edi ti ng a C ate go ry
To edit a category, perform the following steps:
2. Select the wrench icon (
) for the category you want to edit. The row is displayed in edit mode:
3. Edit the values in one or more fields. For a description of each field, see the Adding a Category section.
4. Select the save icon (
30
) to save the category.
Report Categories
De l e ti ng a C ate go ry
To delete a category, perform the following steps:
2. Select the wrench icon (
3. Select the bomb icon (
) for the category you want to delete. The row is displayed in edit mode:
) to delete the category.
NOTE: You cannot delete the default categories that are shipped with the ScienceLogic system.
Categoriz in g a Report
To categorize a report, perform the following steps:
1. Go to the Report Management page (Reports > Management > Report Manager).
2. Select the wrench icon () for the report that you want to categorize. The ReportTemplate Editor page is
displayed.
3. In the Category field, select one or more categories to associate with the report. To select multiple
categories, hold down the [Ctrl] key (or [Command] on Apple computers) when you select the categories.
4. Select the [Save] button.
Report Categories
31
Appendix
A
Ov erv iew
ScienceLogic provides a selection of default custom reports. This appendix will provide an overview of each default
custom report, including its description, input, and output options. To learn how to generate custom reports, see
the Generating Quick Reports chapter. To learn how to schedule a custom report, see the Scheduling Custom
Reports chapter.
As s et Lis t
This report displays a list of assets in your system. For each asset, this report displays default columns of Asset ID,
Organization, Service Status, Device, Make, Model, and Host Names.
You can customize the output of the report so that assets are grouped by organization or service status. You can
also specify one or more optional columns to include in the report.
32
The following input options are available when generating the report:
l
Select By: Select the assets that will appear in the report. The following input elements appear in this
component:
o
Org/Device; Org/Asset; ESX Server/VM. Your selection will have an affect on the fields
described below. The options are:
n
Org/Device. When selected, you will have the option to select all, multiple, or individual
organizations, then you can optionally select specific devices in those organizations.
Org/Asset. When selected, you will have the option to select all, multiple, or individual
organizations, then you can optionally select specific assets in those organizations.
ESX Server/VM. When selected, you will have the option to select all, multiple, or
individual ESX Servers, then you can optionally select specific Guest VMs on those ESX
Servers.
All Items. Select this checkbox if you want all assets in the system to be included in this report.
Organizations/ESX Server Select. If the All Items checkbox is unselected, select multiple or
individual Organizations or ESX servers. The report will contain only the assets in the
organizations you select, or only the assets associated with Guest VMs on the ESX servers you
select.
You can further reduce the list of assets to include on the report. Depending on your selection in the
Org/Device; Org/Asset; ESX Server/VM radio buttons, you can select specific assets, devices, or
Guest VMs from the organizations or ESX servers you selected in the Organizations/ESX Server Select
list. Use the following fields if you want to select individual items:
Select individual items. If the All Items checkbox is unselected, the Select individual items
checkbox is available. Select this checkbox if you would like to select the individual Devices,
Assets, or Guest VMs to include in the report.
Devices/Assets by Organization, Guest VMs by ESX Server. Select one or multiple devices or
assets by organization, or individual guest VMs by ESX server, to include in the report.
Device Group Selector. Select one or multiple or all device groups to include in the report.
Service Status. Further filters the list of assets selected in the Select By fields to include only assets with the
selected Service Status(es).
Sort By. Sort by Selection or Service Status.
Separate By. Group asset records by Organization/ESX Server, Service Status, Device Group, or Device.
Optional Columns. Select from a list of optional columns to include in the report, including description,
configuration, and location options.
Optional Device Columns. Select from a list of one or more optional device columns including Device
Class, Device Category, Latency Port, and Creation Date.
Timezone. Select a time zone for the report.
This description covers the latest version of this report as shipped by ScienceLogic. This report might have been
modified on your ScienceLogic system.
33
As s et Serv ice Expiration

A
This report displays a list of assets that have a service expiration attached to them. For each asset record, displays
the default columns of Organization, Expires, Make, Model, Asset ID, Service Start, Service Expiration, Service
Provider, and Description.
You can customize the output of the report to include assets without service warranties. You can also specify that
asset records be grouped by organization, and sorted by make/model or service expiration date. You can also
specify one or more optional columns to include in the report.
l
Organizations. Specify one or more organizations or all organizations to include in the report.
Optional Columns. Select from a list of optional columns to include in the report, such as function and
device category.
Other Options. Allows you to set a time frame for assets with an expiration date, include assets that don't
include a service warranty, and separate assets by organization.
Sort By. Sort the list of assets by Asset Make/Model or Service Expiration Date.
modified on your ScienceLogic system
As s et Software Licen s es
This report displays a list of assets that have a software license attached to them. For each asset, this report displays
default columns of Device, Software Title, Software Version, Vendor, Serial, License, and Notes.
You can customize the output to group assets by organization and sort assets by vendor, device, or software title.
l
Sort By. Sort by Vendor, Device, or Software Title.
Options. Separate the report into tables, with a table for each organization.
As s et W arran ty Expiration
This report displays a list of assets that have a warranty expiration attached to them. For each asset, this report
displays default columns of Organization, Expires, Make, Model, Asset ID, Function, Status, Serial, Warranty Start,
Warranty Expiration, Warranty Provider, and Description.
34
You can customize the output of the report to include assets without warranties. You can specify that the asset
records be grouped by organization, and sorted by make/model or service expiration date. You can also specify
one or more optional columns to include in the report.
l
Optional Columns. Select from a list of optional columns to include in the report, such as device category
and asset tag.
Other Options. Allows you to display assets with a warranty expiration within a specific time span, include
assets without a warranty, and separate assets by organization.
Sort By. Sort the report by Asset Make/Model or by Warranty Expiration Date.
AW S Billin g Report
This report displays service costs for Amazon Web Services. The report includes Total, Monthly, Quarterly, and
Annual costs.
l
AWS Accounts. Select the AWS Account(s) for which you want to generate the report. The All Accounts
checkbox is selected by default. De-selecting this checkbox allows you to select one or more specific accounts
for which to generate a report.
Report Span. Select a span from one to 36 months for the report, or specify a specific starting date for the
report.
AW SI n v en tory Report
This report displays an inventory of AWS instance counts. The report includes the number of each kind of instance
in every zone associated with the chosen accounts. It also includes a count of each EC2 instance size in each zone.
l
35
Organizations. Select the organization for which you want to generate the report. The All Organizations
checkbox is selected by default. De-selecting this checkbox allows you to select one or more specific
organizations for which to generate a report.
AWS Accounts. Select the AWS Account(s) for which you want to generate the report. The All Accounts
checkbox is selected by default. De-selecting this checkbox allows you to select one or more specific accounts
for which to generate a report.
Filter on EC2 Instance Config Data. Select the EC2 instances that will be included in the report based on
the configuration data reported for each EC2 instance:
l
Choose up to four configuration parameters for EC2 instances.

For each selected configuration parameter, enter a value to match against and select how that value
should be matched.
In the Comparison Operator field, select whether an EC2 instance must match all configuration
parameters (and) or only one configuration parameter (or) to be included on the report.
Report Options. Select the Include Terminated Instances checkbox to include all terminated instances.
AW SRun n in g Con fig Report

This report displays the running config of all AWS instances for one to all organizations across a number of AWS
billing accounts.
l
Organizations. Select one, multiple, or all organizations to include in the report.

l
All Accounts. This checkbox is selected by default. De-selecting this checkbox allows you to
select one or more specific AWSaccounts for the report.
Accounts. If you unchecked the All Accounts checkbox, select one or more AWS Accounts to
include in the report.
Filter on EC2 Instance Config Data. Select the EC2 instances that will be included on the report based on
the configuration data reported for each EC2 instance:
l
Organizations. If you unchecked the All Organizations checkbox, select one or more
organizations to include in the report.
AWS Accounts. Select one, multiple, or all AWSAccounts to include in the report.
l
All Organizations. This checkbox is selected by default. De-selecting this checkbox allows you to
select one or more specific organizations for the report.
Choose up to four configuration parameters for EC2 instances.

For each selected configuration parameter, enter a value to match against and select how that value
should be matched.
In the Comparison Operator field, select whether an EC2 instance must match all configuration
parameters (and) or only one configuration parameter (or) to be included in the report.
Report Options. Select the Include Terminated Instances checkbox to include all terminated instances.
36
Cis co Call Man ager Ph on e Report

This report displays information about the managed phones for Cisco Call Manager device class. For each device,
the report displays default columns of Description, Phone Number, DN, IP Address, MAC Address, Status, Status
Reason, and Collection Time.
l
All Devices. If you select this checkbox, all devices that have Cisco Call Manager device class will be
displayed in the report. If you unselect this checkbox, you will have the following options:
o
Select individual devices. If the All Devices checkbox is unselected, the Select individual devices
checkbox is available. Select this checkbox if you would like to select individual devices to include in
the report.
Collection Coun t
This report displays information about the number of collections performed by the ScienceLogic platform. The
report can include the following tables:
l
37
A summary of the number of collections being performed by the ScienceLogic platform. This table is always
included in the report. This table includes the following rows:
o
Devices. Displays the number of devices in the system, the number of devices for which the
ScienceLogic platform is currently performing collection, and the average number of data points being
collected per day for each device.
Applications. Displays the number of monitoring elements (Dynamic Applications, Monitoring

Policies, Availability Collection Policies, Interface Collection Policies, and File System Collection
Policies) currently aligned to devices in the ScienceLogic platform, the number of monitoring elements
for which the platform is currently performing collection, and the average number of data points being
collected per day for each monitoring element.
A table that displays a list of all monitoring elements (Dynamic Applications, Monitoring Policies, Availability
Collection Policies, Interface Collection Policies, and File System Collection Policies) currently aligned to
devices in the ScienceLogic platform. For each monitoring element, the report displays the number of
devices with which that monitoring element is aligned and the average number of data points being
collected per day for each monitoring element. This table is optional.
A table that displays a list of all devices for which the ScienceLogic platform is performing collection. For each
device, the report displays the number of monitoring elements aligned with the device and the average
number of data points being collected per day for each device. This table is optional.
l
Show Counts by Application. If selected, the table that displays a list of all monitoring elements is included
in the report.
Show Counts by Device. If selected, the table that displays a list of all devices is included in the report.
Hide Zero Counts. If selected, rows that would have a value of zero in the "Collections per Day" column are
excluded from the report.
Con fig Dyn amic App

This report displays configuration data collected from a device using a Dynamic Application. For each table of data
defined in the Dynamic Application, the report displays columns for collection time, group, and index, plus a
column for each collection object.
You can customize the output of the report by specifying which collection objects to include and the time span of
data to include.
l
Contents. Specify the configuration Dynamic Application, the collection objects you want to include in the
report, and the device for which you want to generate the report.
Report Span. Specify a Daily, Weekly, or Monthly span to include in the report. Specify a Starting date and a
Duration for the report. Select a time zone for the report.
Dev ice At-A- Glan ce

This report allows you to view statistics charts and data about selected devices. It includes System Vital and
Maintenance Trend charts, reports on CPU, Memory, and Swap percentage used, device availability, inbound
and outbound traffic, and scheduled and unscheduled outages, based on the time interval you specify.
You can customize the output of the report to display the device charts and reports by different time spans.
l
Select By. Select the devices that will appear in the report. The following input elements appear in this
component:
o
Org/Device; Org/Asset; ESX Server/VM. Your selection will have an affect on the fields described
below.
38
Org/Device. When selected, you have the option to select all, multiple, or individual
Org/Asset. When selected, you have the option to select all, multiple, or individual
ESX Server/VM. When selected, you will have the option to select all, multiple, or individual
ESX Servers, then you can optionally select specific Guest VMs on those ESX Servers.
All Items. Select this checkbox if you want all devices in the system to be included in this report.
Organizations/ESX Server. If the All Items checkbox is unselected, select multiple or individual
Organizations or ESX servers. The report will contain only the devices in the organizations you select,
or only Guest VMs on the ESX servers you select. You can further filter the list of devices or guest VMs
by selecting the Select individual items checkbox.
Org/Device; Org/Asset; ESX Server/VM radio buttons, you can select specific assets, devices, or Guest
VMs from the organizations or ESX servers you selected in the Organizations/ESX Server Select list. Use the
following fields if you want to select individual items:
o
Select individual items. If the All Items checkbox is unselected, the Select individual items checkbox is
available. Select this checkbox if you would like to select the individual Devices, Assets, or Guest VMs
to include in the report.
Devices/Assets by Organization, Guest VMs by ESX Server. Select one or multiple devices or assets by
organization, or individual guest VMs by ESX server, to include in the report.
Separated By. Group devices by Device Group.
Dev ice Av ailability

This report displays a list of devices and their availability within a specified time span. For each device, this report
displays default columns of device name and a report of that device's availability.
You can customize the output of the report to display the device availability by different time spans, group devices
by organization or device category, and show the aggregate total of the device availability.
l
39
Device Selection: Select the devices that will appear in the report. The following input elements appear in
this component:
All devices. Select this checkbox if you want all devices in the system to be included in this report.
Organizations. If the All devices checkbox is unselected, select one or more Organizations. The report
will contain only the devices in the organizations you select. You can further filter the list of devices to
include in the report by selecting devices in the Devices by Organization field.
Select individual devices. If the All devices checkbox is unselected, the Select individual devices
checkbox is available. Select this checkbox if you would like to select the individual devices to include
in the report.
Devices by Organization. This field displays a list of all devices in the organizations selected in the
Organizations field. If the Select individual devices checkbox is selected, you can select one or more
devices to include in the report.
Device Group Selector. Select one, multiple, or all device groups to include in the report.
All Device Categories. Select this checkbox if you want to include devices from all device categories in the
report.
o
Device Categories. Further filters the list of devices selected in the Device Selection field. Only those
devices selected in the Device Selection fields that are also from the selected device categories will
be included in the report.
Separated By. Group devices by Organization, Device Category, or Device Group.
Report Sections. Specify how the report will be arranged. Select whether you want the report to display
Details Only, Totals Only, or Both.
Optional Columns. Selecting the IPAddress checkbox in this pane will include IPaddresses in the report.
Dev ice Av ailability (Page Per Dev ice)

This report displays a list of devices and their availability within a specified time span. The report displays
information for each device separately. Information for each device includes the device name, discovery date,
creation date, and an availability summary for that device. A Device Availability Trend graph is also included for
each device.
You can customize the output of the report to display the device availability by different time spans, or group
devices by organization or device category.
l
this component:
o
40
in the report.
Device Group Selector: Select the device groups that will appear in the report. The following input
elements appear in this component:
o
All Device Groups. Select this checkbox if you want to include all device groups in the report.
Device Groups. If the All DeviceGroups checkbox is not selected, select one or more device groups.
The report will contain only the devices in the device groups you select.
Device Categories: Select the device categories that will appear in the report. The following input elements
appear in this component:
o
All Device Categories. Select this checkbox if you want to include all device groups in the report.
Device Categories. If the All DeviceCategories checkbox is not selected, select one or more device
categories. The report will contain only the devices in the device categories you select.
Dev ice by Mon itored Serv ice

This report displays a list of devices with Windows service monitoring policies aligned with them. For each device,
this report displays default columns of Organization, Device Name, and Alert When.
You can customize the output of the report to display only specified monitored services, and to separate and sort
the report by organizations, services, device, or a combination of the three.
l
41
Monitored Services. Select one or more monitored services to view in the report. These monitored services
will come from the organization(s) selected in the Organizations field. The report will show one table for
each service.
Separate By. Specify whether the report will be separated by Organization and Service, Organization,
Service, or will be One Table.
Sorted By. Specify whether you want the report sorted by Organization/Device/Service, Device/Service, or
by Service/Organization/Device.
Dev ice Combo

This report displays asset information, CPU utilization, memory utilization, swap utilization, file system information,
downtime, and running processes for each selected device, interface, open port, filesystem,.
You can customize the output of the report and specify the type of statistics to display, and the hours to include in the
report.
l
component:
o
below.
n
o
42
Statistics Type. Select by Max Hour or Averaged Hours. When gathering data for reports, the ScienceLogic
platform averages all the readings taken during an hour - 24 values per day. This field specifies whether the
value for each day should be the highest value of the 24 hour values or whether the platform should average
the 24 values.
Separated By. Group devices by Organization or Device Group.
Other Options. If the Show Hidden File Systems checkbox is selected, hidden file systems will be included in
the report.
Report Span. Select the time span of the report. Choices are Daily, Weekly, and Monthly. Select the starting
point for the report, and the Duration for the report. Select the Hours Included. Choices are 24 hours, or
specific hours Monday - Friday. You can also select a time zone for the report.
Dev ice Coun t

This report displays the number of devices per device category in each selected organization.This report displays
default columns of Device Class, Device Subclass, Count, and License Count. The report is divided into tables by
organization.
You can customize the output of the report to include only devices from selected organizations.
l
Dev ice Outage His tory

From the list of selected devices, this report determines which devices have had an outage during a specified time
period. For each device that has had an outage, displays default columns of Device Name, Device Groups,
Outage Start, Outage End, and Downtime.
You can customize the output of the report to include only specific organizations or specific devices, and change
the report span.
43
l
Device Selection. Select the device(s) that will appear in the report. The following input elements appear in
this component:
o
Organizations. If the All devices checkbox is unselected, select multiple or individual Organizations.
in the report.
Devices by Organization. Select one or multiple devices by organization to include in the report.
Separated By. Group the report by Organization, Device Group, or Device.
Dev ice Th res h old

This report displays the threshold information for devices in your system. For each device, this report displays
default columns of Device Groups, Device, CPU, Memory, Swap, Data Retention, Log Retention, and Latency.
You can customize the output for the report to include only devices in specific organizations or only specific devices.
You can also specify that devices are grouped by organization into separate tables, and that the report include the
actual usage value for each threshold for each device.
l
All Devices. If you select this checkbox, all devices will be displayed in the report. If you unselect this
checkbox, you will have the following options:
o
Organizations. Select one or more organizations for which to view device thresholds.
in the report.
Devices by Organization. If the select individual devices checkbox is selected, this field is available.
You can select one or more devices in this field to include in the report. The report will search for
outages among the device(s) specified in this field.
44
Options. Select whether to include the actual usage values.
Separated By. Group devices by Organization or Device Group.
Dev ice Top Metrics

This report displays the Device Leaderboard with the default columns Rank, Organization, Device, CPU % Peak,
CPU % Avg.
l
component:
o
below.
n
45
Device Selection Options. Select All; Auto-select using the specified filters (below) in the Metrics and
Minimum Value Filters section; or Auto-select a specific number by their rank, which allows you to use dropdown menus to select the bottom or top 101000 devices.
Metrics and Minimum Value Filters. Allows you to select which metrics you wish to display in the report.
CPU Utilization is the default selection, however you have the option to keep or remove CPU Utilization, and
add Memory, Swap, Availability, or Latency. If you have selected Auto-select using the specified filters
(below) in the Device Selection Options section, you can specify a value for a filter that all devices in the
report must exceed using the drop-down menus.
Duration for the report.
Separated By. Select the checkbox for Device Group if you wish to separate data according to device
group.
This description covers version 1 of this report as shipped by ScienceLogic. This report might have been modified
on your ScienceLogic system.
Dev ice Top Utiliz ation

This report displays the devices with the highest utilization of CPU, Physical Memory, and Virtual Memory. This
report can be generated as:
l
A "Top N" report, where you select a utilization statistic (CPU, Memory, or Swap) and the number of devices
to include on the report. The devices that will be included in the report are those with the highest values for
the specified utilization statistic. For each device included in the report, the report displays default columns of
Rank, Organization, Device, CPU % Peak, CPU % Average, Memory% Peak, Memory % Average, Swap %
Peak, and Swap % Average.
A "Threshold" report, where you select a percentage threshold for CPU utilization, Memory utilization, and
Swap utilization. The report will include a table for each utilization statistic. Each table includes the devices
that have a peak percentage value that exceeds the specified threshold for that utilization statistic. For each
device included in the report, the report displays default columns of Rank; Organization; Device; CPU,
Memory, or Swap % Peak; and CPU, Memory, or Swap % Average.
You can customize the output of the report to limit which devices will be evaluated for inclusion in the report. You
can also specify the time span of information to include in the report.
l
component:
o
below.
n
46
Report Type. You can choose to include all devices that match the specified thresholds or you can choose to
include the devices that are top users of CPU, memory, or swap space.
o
If you select Threshold, you can then specify the values for CPU Threshold, Memory Threshold, and
Swap Threshold. The values range from 0% to 95%. The report will include separate tables for CPU,
Memory, and Swap and include devices that have met or exceeded the threshold.
If you want to select a number of devices, choices range from top 10 to Top 100. Specify the top
number of devices to display in the report, then select the utilization statistic (CPU, Memory, or Swap)
that will be used to determine which devices will be included in the report.
Separated By. Group devices by Device Group.
Dev ice Uptime

This report displays device uptime for devices in the system. For each selected device, the report displays default
columns of Device, Uptime, Up Since, Timeticks, and Last Polled.
You can customize the output of the report to include only devices in selected organizations and to sort devices by
organization and device or agent system uptime.
l
47
Sort By. Sort the report by Organization and Device or Agent System Uptime (the uptime collected during
availability collection).
Options. Select whether to create separate tables for each organization, display all devices, or display only
devices restarted within a specified timeframe.
Dev ice Utiliz ation

This report displays an overview of device utilization for devices in a system. For each device included in the report,
the report displays default columns of Organization, Device Category, Device Groups, Device, CPUs, CPU %,
RAM, RAM %, Swap, Swap %, and File System Utilization.
You can customize the output to include the statistics based on peak or average utilization, include separate rows
for each file system on a device, and what percentage threshold a device must exceed to be included on the
report.
l
component:
o
below.
n
48
Device Categories. Further filters the list of devices specified in the Select By field by Device Category. Only
devices specified in the selected device categories will be included in the report.
specific hours Monday - Friday.
Statistics Type. Select whether the usage statistics displayed on the report should be the maximum values,
minimum values, or average values. When gathering data for reports, the ScienceLogic platform averages
all the readings taken during an hour - 24 values per day. This field specifies whether the value for each day
should be the highest value of the 24 hour values, the lowest value of the 24 hour values, or whether the
platform should average the 24 hour values.
File System Output. Select whether file system usage information should be condensed into one cell;
displayed with multiple columns for file system name, usage percent, used in GB and size in GB; or not
included in the report.
Show Only. Select a percentage. Devices with a percentage utilization equal or higher than the specified
percentage will be included in the report. Select the Show Hidden File Systems checkbox to include hidden
file systems in the report.
Separated By. Group the devices into tables, based on Organization, Device Category, and/or Device
Group.
Dev ice Utiliz ation by Dev ice Group

This report displays device utilization by device group. For each device, the report displays default columns of
Device, Organization, CPUs, CPU %, RAM, RAM %, Swap, Swap %, and File System Utilization. By default,
devices are grouped by device group.
You can customize the output of the report to display the statistics based on peak or average utilization. You can
also include information about each file system on a device, and specify what percentage threshold a device must
exceed to be included on the report.
49
l
Device Categories. Further filters the list of devices specified in the Select By field by Device Category. Only
devices specified in the selected device categories will be included in the report.
Statistics Type. Select whether the usage statistics displayed on the report should be the peak (maximum) or
average values. When gathering data for reports, the ScienceLogic platform averages all the readings taken
during an hour - 24 values per day. This field specifies whether the value for each day should be the highest
value of the 24 hour values or whether the platform should average the 24 values.
File System output. Select whether file system usage information should be condensed into One Cell;
displayed with multiple columns for file system name, usage percent, used in GB and size in GB; or not
included in the report.
Show Only. Select a percentage. Devices with a percentage utilization equal or higher than the specified
percentage will be included in the report.
Separate By. Groups the devices into tables, based on Device Group and/or Device Category, or neither.
specific hours Monday - Friday. Select a time zone for the report.
Dev ice Utiliz ation Ch art

For each selected device, this report displays a graph of CPU, Memory, and Swap usage.
You can customize the output of the report to include charts only for specific devices, and separate the charts by
organization. By default, utilization charts for all devices in the system will be displayed.
l
component:
o
below.
n
50
Separated By. If selected, the devices will be grouped by Organization or Device Group.
This description covers version 1.2 of this report as shipped by ScienceLogic. This report might have been modified
Dev ice Vitals Th res h olds

This report displays the thresholds that have been set for the following vitals: latency, CPU utilization, memory
utilization, swap utilization, and file system utilization. For each device, this report displays the organization name,
device name, and threshold information.
You can customize the output for the report to include only devices in specific organizations or only specific devices.
You can also specify that devices are grouped by organization into separate tables, and that the report include the
actual usage value for each threshold for each device.
l
51
All Devices. If you select this checkbox, all devices with device-level thresholds will be displayed in the report.
If you deselect this checkbox, you will have the following options:
o
Organizations. Select one or more organizations for which to view device thresholds.
in the report.
Devices by Organization. If the select individual devices checkbox is selected, this field is available.
You can select one or more devices in this field to include in the report. The report will search for
outages among the device(s) specified in this field.
Options. Select whether to include the actual usage values (default), show only overridden thresholds
(default), show hidden file systems, or to show global thresholds.
Separated By. Group devices by Organization (selected by default).
Dyn amic App Alerts

This report displays a list of Dynamic Applications alerts, including information on associated event policies. For
each alert, the report displays default columns of Dynamic Application, APP GUID, Alert, Alert App GUID, Alert
APP ID, Alert Formula, Event, Event App GUID, App ID, and Alert.
You can customize the output of the report to include only alerts associated with specific Dynamic Applications. You
can also specify which associated events are included in the report.
l
Select Dynamic Applications. Select all Dynamic Application, or select one or more Dynamic Applications
from the list. Alerts from each selected Dynamic Application will be included in the report.
Report Options. Specify whether or not the report will show all events aligned with alerts, whether or not
orphaned events are shown, and whether or not all alerts are shown.
Dyn amic App Collection

This report displays the collection status for Dynamic Applications on their subscriber devices. The report includes
information on each collection object on each subscriber device, including if each collection object has been
found on the device and if collection is active. For each instance of the Dynamic Application, the report displays
default columns of Application, Device, Object, Found, and Collecting.
You can customize the output of the report so that only devices in specific organizations are included in the report.
You can also specify that only objects that have specific Found and Collecting values will be included in the report.
l
Objects Found. Select if only found objects will be displayed, only objects not found will be displayed, or
objects with either status will be displayed
52
Collecting. Select if only objects currently collecting will be displayed, only objects not currently being
collected will be displayed, or objects with either status will be displayed.
Ev en t Clear Map
This report displays a list of events that have been defined to auto-clear. For each event defined to auto-clear, the
report displays the correlating event that will trigger the auto-clear. For each event in the report, the report displays
default columns of Cleared Event, Severity, Source, Dynamic Application Name, Expires, Direction, and Clearing
Event.
You can customize the output of the report to sort the list of event policies by severity, name, or ID, to include only
event policies with a specified severity or greater, and to include only events that are auto-cleared or to include
both auto-cleared events and events that are not auto-cleared. You can also specify optional columns to include in
the report, including Clearing Event ID and Expiry Minutes.
l
Sort By. Sort event policies by severity, event name, or event ID.
Show At or Above. Specify the severity of the event policies to include in the report. All events with that
severity and greater will be included.
Show Events. Specifies whether the report will show only events that are auto-cleared, or will include both
events that are auto-cleared and events that are not auto-cleared.
Optional Columns. Includes a list of optional columns to include in the report, including:
o
Clearing Event ID
Event Source Message
Ev en t Detection s
This report displays a list of events, color-coded by severity. For each event, the report displays the number of times
that an event has occurred within a specified time span. Optionally, the report can also display the number of
times each event occurred on each device. For each event, the report displays default columns of Event Name
and Detection Count.
You can customize the output of the report so that only events occurring on devices in selected organizations are
included, only events that match specific event policies are included, and whether to sort event occurrences by
event name or organization and device.
53
l
Event Selection. Select one or more or all event policies to be included in the report.
Report Options. Select whether to display event occurrences per device, and whether to sort event
occurrences by Event Name or by Org/Device.
o
When separated by Event Name, you can select from the following optional columns to include in the
report:
n
Device ID
Organization (default)
Device Name(default)
IPAddress
Severity
Detection Count (default)
First Occurrence
Last Detected
When separated by Org/Device, you can select from the following optional columns to include in the
report:
n
Device ID
Device Name(default)
IPAddress
Event Name (default)
Severity
Detection Count (default)
First Occurrence
Last Detected
Report Span. Specify a Daily, Weekly, or Monthly span to include in the report. Starting. Use the Year,
Month, and Date fields to specify a Start Date for the report. The ScienceLogic system will use data from that
date as the starting point of the report.Duration. Specify the duration for the report, from 1 month to 36
months. The ScienceLogic system will use data from the Starting date as the start point of the report and data
from the last day of the Duration as the ending point of the report.Timezone. Specify the timezone to use for
date and time values in the report. Specify the timezone by number of hours offset from UTC.
54
File Sys tem

This report displays file system information, including utilization statistics for selected devices. For each selected
device, the report displays default columns of Device, File System, Type, Size (MB), Available, and Used.
You can customize the output options so that devices are grouped by organization, only file systems over a specific
usage percentage are included in the report, and devices are sorted by usage or organization and device.
l
component:
o
below.
n
o
Options. Select from the following:

o
55
Usage. Select a percentage from the drop-down. Only file systems with usage equal to or greater than
the specified percentage will be included in the report.
Find File Systems Matching. Specify a search string to filter the file systems. Only file systems with a
matching name will be included in the report. If left blank, all file systems on the selected devices will
Separated By . Specify whether to group results in to individual tables for each organization or each device
group.
Sort By. Sort the report by Org/Device or by Usage.
File Sys tem Th res h olds

Displays the threshold information for file systems discovered in the system, including the major threshold, critical
threshold, and current file system utilization. For each file system, the report displays default columns of Device,
Device Group, Drive, Size, Used, Utilization, Major Threshold, and Critical Threshold.
You can customize the output options of the report so devices are grouped by in organization in separate table. You
can also specify that only file systems that currently exceed the major or critical threshold be included in the report.
l
this component:
o
will contain only the devices in the organizations you select. You can further filter the list of devices by
selecting the Select individual items checkbox.
in the report.
Devices by Organization. If the Select individual devices checkbox is selected, the Devices by
Organization field is available. Select one or more devices to include in the report.
Drive Names Matching. Specify a search string to filter the file systems. Only file systems with a matching
name will be included in the report. If left blank, all file systems on the selected devices will be displayed.
Show File Systems Where. Select whether all file systems, only file systems where the major threshold is
currently exceeded, or only file systems where the critical threshold is currently exceeded, will be included in
the report.
Separated By. Group the report by Organization or Device Group.
56
File Sys tem Top Metrics

This report displays the top metrics for file systems discovered in the system, with the default columns of
Organization, Device, and Filesystem.
The following input options are available:
l
component:
o
below.
n
57
Filesystem Selection Options. This section provides the following options for the report:
o
Select Options. Select whether you would like to Manually select the devices using the device
selector; Auto-select using the specific threshold; or Auto-select using a specific number by rank.
Specific Threshold. When the Auto-select using the specific threshold radio button is selected, you can
edit this section by specifying the threshold that all devices must meet to be included in the report.
Specific Number By Rank. When the Auto-select using a specific number by rank radio button is
selected, you can edit this section by specifying the bottom or top 101000 devices that will be
included in the report and how those devices will be ranked.
Optional Columns. Select one of more of the following to include in the report:
o
Type.
Utilization &%.
Disk Space Used.
Disk Space Free.
This description covers version 1 of this report as shipped by ScienceLogic. This report might have been modified on
your ScienceLogic system.
I n terface Billin g
This report displays billing information for selected Bandwidth Billing Policies over a specified time span. For each
policy, the report displays default columns of Policy Name, Organization, Department, Billing ID, SKU Number,
Calculated On, Calculation Status, Polls Analyzed, Interfaces, Total Megabytes In, Total Megabytes Out, Bill
Period, Billing Start Date, Billing End Date, Measurement Type, Base Rate, Base Commitment, Base Amount,
Actual Usage, Usage Units, Net Overage, Overate Rate, Overage Amount, and Total Amount Due.
You can customize the output of the report so that only selected columns are displayed.
58
l
Policy Selection. Select the policies that will appear in the report. The following input elements appear in this
component:
o
All Policies. Select this checkbox if you want all policies in the system to be included in this report.
Organizations. If the All Policies checkbox is unselected, select one or more Organizations. The report
will contain only the policies in the organizations you select. You can further filter the list of policies by
selecting the Select Individual Policies checkbox.
Select individual policies. If the All Policies checkbox is unselected, the Select individual policies
checkbox is available. Select this checkbox if you would like to select individual policies to include in
the report.
Policies by Organization. If the Select individual devices checkbox is selected, the Policies by
Organization field is available. Select one or more policies to include in the report.
Optional Fields. By default, all of the columns in this field are checked. To remove a column from the report,
deselect its checkbox.
I n terface I n Us e
This report displays information about interfaces in use on selected devices, including how many ports are in use,
how many unused interfaces are available, and the percentage of full ports.
You can customize the report by adding the optional columns for remote interfaces and remote devices.
59
l
Select By: Select the interface(s) that will appear in the report. The following input elements appear in this
component:
o
Org/Device; Org/Network. Your selection will have an affect on the fields described below:
n
Org/Device. When selected, you have the option to select all, multiple, or individual organizations,
then you can optionally select specific devices in those organizations.
Org/Network. When selected, with the option to select all, multiple, or individual IP Networks, then
you can optionally select specific devices for those IP Networks.
Organizations. If the All Items checkbox is unselected, select one or more Organizations. The report
will contain only the devices in the organizations you select. You can further reduce the list of devices
to include on the report by selecting individual devices or IP Networks. To do this, select the Select
individual items checkbox.
You can further reduce the list of devices to include on the report. Depending on your selection in the
Org/Device; Org/Network radio buttons, you can select specific devices or IP Networks from the
organizations you selected in the Organizations list. Use the following fields if you want to select individual
items:
o
available. Select this checkbox if you would like to select the individual Devices or IP Networks to
Devices/IP Networks by Organization. Select one or multiple devices or IP Networks by organization

Optional Columns. Select from the following optional columns to include in the report:
Remote Device. When selected, this column will display the remote device connected to each
interface.
Remote Interface. When selected, this column will display the remote interface connected to each
interface.
Options. Select from the following options to include in the report. They are all selected by default:
o
Show Report Summary. Appears at the top of the report. A list of interfaces with their class, ports in use,
unused ports, and total ports.
Show Device Summary. When selected, will appear below the report summary and display a
summary of each device included in the report.
Show Interface Details. When selected, will appear below the report summary and display the name
of each device included in the report with details of each interface associated with that device.
Interfaces currently down only. When selected, will appear below the report summary and display
details of interfaces that are currently down.
60
I n terface I P Addres s es
This report displays configuration information for selected IP addresses. For each IP address, this report displays
default columns of Network, Subnet, Device IP, and Device.
You can customize the output of the report by selecting the columns to include.
l
IP Network Selection: Select the IP Networks that will appear in the report. The following input elements
o
All IP Networks. Select this checkbox if you want all IP Networks in the system to be included in this
report.
Organizations. If the All IP Networks checkbox is unselected, one or more Organizations. The report
will contain only the IP Networks in the organizations you select. You can further filter the list of IP
Networks to include in the report by, by selecting the Select individual items checkbox and selecting
individual IP addresses.
Select individual items. If the All IP Networks checkbox is unselected, the Select individual items
checkbox is available. Select this checkbox if you would like to select the individual IP Networks to
IP Networks by Organization. If the Select individual items checkbox is selected, you can select one or
more IP Networks (from the organization(s) selected in Organizations) to include in the report.
Optional Columns. Select from a list of optional columns to include in their separate columns in the report.
Choices include, among others:
o
IP Type
Network Use
MAC address
Interface Speed
Device ID
IANA Type
I n terface I P MAC Map

This report displays the MAC and IP Addresses for selected devices. This report is helpful to understand the
relationships between devices, interfaces, IP addresses, and MAC addresses. For each device, this report displays
61
default columns of Device Name, Device Groups, Interface Description, Device IP, Interface IP, MAC Address,
Alias, Remote Device, Remote Interface Description, and Link Type.
You can customize the output of the report to display only interfaces that match a specific IP or MAC address
pattern, to not display NULL IP address, to not display NULL MAC addresses, and to display blade and port
information for each device.
l
this component:
o
Organizations. If the All devices checkbox is unselected, select multiple or individual Organizations.
The report will contain only the devices in the organizations you select. You can further reduce the list
of devices to include on the report by specifying devices from the organizations you select, by selecting
the Select individual items checkbox.
in the report.
Devices by Organization. If the Select individual devices checkbox is selected, you can select multiple
or a single device in the organization(s) selected about to include in the report.
Interface IP Match Pattern. Specify a regular expression to match against interface IP addresses. Only
interfaces with a matching IP address will be displayed in the report.
MAC Match Pattern. Specify a regular expression to match against interface MAC addresses. Only
interfaces with a matching MAC address will be displayed in the report.
Hide NULL Interface IPs. Not selected by default. If selected, interfaces that do not have an IP address will
not appear in the report.
Hide NULL MAC Addresses. Selected by default. If not selected, interfaces that do not have a MAC address
will appear in the report.
Show Blade/Port. Not selected by default. If selected, the report will show the Blade and Port information for
each interface.
I n terface Ports
This report displays a list of open ports on all selected devices or all selected networks. For each open port, the
report displays default columns of Device, Device Groups, IP Address, Port, Service, Protocol, Network, and
Subnet Mask.
62
You can customize the output of the report so that the port columns - Port, Service, and Protocol - are not included
in the report.
l
Select By: Select the devices or Guest VMs that will appear in the report. The following input elements
o
Org/Device; Org/Network. Your selection will have an affect on the fields described below:
n
Org/Network. When selected, with the option to select all, multiple, or IP Networks, then you can
optionally select specific devices for those organizations.
Organizations. If the All Items checkbox is unselected, select multiple or individual Organizations or
Networks. The report will contain only the devices in the organizations you select, or only IP Networks
you select. You can further reduce the list of devices to include on the report by specifying which
devices from the organizations or IP Networks you select, by selecting the Select individual items
checkbox.
Org/Device; Org/Network radio buttons, you can select specific devices of IP Networks from the
organizations you selected in the Organizations list. Use the following fields if you want to select individual
items:
available. Select this checkbox if you would like to select the individual Devices or IP Networks to
Devices/IP Networks by Organization. Select one or multiple devices or IP Networks by organization,

or individual guest VMs by ESX server, to include in the report.
Options. If the checkbox is selected, columns for Port, Service, and Protocol will be included in the report. If
unselected, the port information will not be included in the report.
I n terface Top Metrics

This report displays the top metrics for interfaces on the system. Default columns include Organization; Device;
Interface Name; IPAddress; Inbound, Outbound, and Total Network Bytes; Inbound, Outbound, and Total
Network Packet Loss; and Inbound,Outbound, and Total NetworkErrored Packed.
63
component:
o
below.
n
o
Interface Selection Options. The following input elements appear in this component:
Select Options. Select whether you would like to Manually select the interfaces; Auto-select using the
specific threshold; or Auto-select a specific number by their rank.
Specific Threshold. When the Auto-select using the specific threshold radio button is selected, this
section allows you to specify a threshold that all devices must exceed in order to appear in the report.
Specific Number by Rank. When the Auto-select a specific number by their rank radio button is
selected, this allows you to use drop-down menus to indicate that you want the bottom or top 10
1000 devices to appear in the report.
Optional Columns. This component allows you to select one or more optional columns that you may
SeparatedBy. Group the data by Device Group.
64
This description covers version 1 of this report as shipped by ScienceLogic. This report might have been modified on
your ScienceLogic system.
I n terface Us age
This report displays information about interface usage for each selected device, asset, or VM, including total and
average usage.
You can customize the output options to show only interfaces associated with specified organizations and devices,
include optional columns such as Interface Speed and Type, and Variables to Display, such as Discards In and
Out, Errors In and Out, and Megabytes In and Out.
l
component:
o
below.
n
65
Device Categories. Further filters the list of devices, assets, or Guest VMs by device category. You can select
all device categories or you can select one or more device categories. Only devices, assets, or VMs that
belong to the selected device categories will appear in the report.
Interface Types. Select one, multiple. or all interface types to include in the report.
Interface Tags. Select one, multiple, or all interface tags. The report will include only interfaces that have
the selected tags aligned.
Optional Columns. Choose from a list of optional columns to include in the report:
o
Device IP Address
Interface Name
Interface Alias
MAC Address
Interface Type
Interface Tags
Interface Speed
Separated By. Group asset records by Organization/ESX Server, Category, Device Group, or Device.
Report Settings. Select which performance metric to include on the report from the Variable to Display dropdown, including:
o
Megabytes In and Out
Discards In and Out
Errors In and Out
In the second drop-down menu, select one of the following:
Show per Day (Mb/day)
Show per Second (Mb/s)
Show per Second (Utilization %)
Select from a list of checkboxes:

o
Average by interface. Show total average interface usage for each device, asset, or Guest VM.
Non-Zero only. Do not show results with zero usage.
66
Journ al Dyn amic Application Report

This report displays a list of journal entries collected from multiple devices that are aligned with the same journal
Dynamic Application. For each journal entry, the report displays the Device ID, Device Name, Organization,
Device Group, State, and the collected data associated with the journal entry.
You can customize the output of the report by selecting the devices to include, which pieces of collected data will
be displayed, and the time span of the report. You can also limit the report to include only journal entries that have
a specific state.
l
Application. Select the journal Dynamic Application for the report in the Select Journal Dynamic
Application field and then select one or more pieces of collected data to include in the report in the Select
Fields for Report field.
Devices: Select the devices that will appear in the report. The following input elements appear in this
component:
o
Org/Device or Grp/Device. Select whether you want to choose devices by organization or by device
group.
All items. Select this checkbox if you want all devices in the system to be included in this report.
Organizations or Groups. If the All items checkbox is unselected, select one or more organizations or
device groups. The report will contain only the devices in the organizations or device groups you
select. You can further filter the list of devices to include in the report by selecting devices in the
Devices by Organization or Devices by Groups field.
Select individual items. If the All devices checkbox is unselected, the Select individual devices
in the report.
Devices by Organization or Devices by Group. This field displays a list of all devices in the
organizations or device groups selected in the Organizations or Groups field. If the Select individual
devices checkbox is selected, you can select one or more devices to include in the report.
Journal States. You can limit the report to include only journal entries that are in specific states. Select the
journal entry states to include from the list of all possible journal entry states.
67
Logged Notification s
A
This report displays a list of messages in the ScienceLogic platform audit logs. Each entry includes the message
description. The default input options for this report are Date, Organization, Source and Message.
You can customize the output options of the report by filtering that messages that will be displayed in the report,
and the sources of the logged messages.
l
Filter Messages By. Specify the messages that will appear in the report based on the text they contain.
Choices are:
o
Contains. Only log messages that contain the specified text will be included in the report.
Begins With. Only log messages that begin with the specified text will be included in the report.
Ends With. Only log messages that end with the specified text will be included in the report.
Exact Words. Only log messages that match the specified text will be included in the report.
Notification Sources. Select the source of the log notifications. The following input options are available for
this component:
o
All Sources. Select this checkbox to include all notification sources in the report.
Notification Sources. If the All Sources checkbox is unselected, this pane is available. Select one or
more notification sources to be included in the report.
Organizations. Select the organizations to be included in the report. The following input options are
included in the component:
o
All Organizations. Select this checkbox to include all organizations in this report.
Organizations. If the All Organizations checkbox is unselected, this pane is available. Select one or
more organizations to be included in the report.
Mis s ed Polls
This report displays the missed polls and their related devices in the ScienceLogic platform. The default input
options are Device Name, DeviceIP, Device Category, and Missed Polls.
You can customize the output of the report by selecting the time period of missed polls the report displays.
The following input options are available for this report:
68
Show Missed Polls by Application. If you do not select this checkbox, the report will display the overall
number of missed polls for each device. If you select this checkbox, the report will display the overall number
of missed polls for each device and a list of Dynamic Applications aligned with each device, with the number
of missed polls displayed for each Dynamic Application.
Show Only Apps with Missed Polls. If you do not select this checkbox, the list of Dynamic Applications
aligned with each device will include all Dynamic Applications. If you select this checkbox, the list of Dynamic
Applications aligned with each device will include only Dynamic Applications that have a number of missed
polls greater than one. This option has no effect if you do not select the Show Missed Polls by Application
checkbox.
Mon itored Elemen ts

For each selected device, this report displays a list of aligned Dynamic Applications and monitoring policies.
For each Content Verification policy, the report displays columns for Monitored Element, Name, URL, Port, and
Expression.
For each Domain Monitor, the report displays columns for Monitored Element, Domain Name, Name server,
Record Type, and Result Match.
For each Dynamic Application, the report displays columns for Monitored Element, Dynamic App Name, App
Type, Poll Interval, and Collection Method.
For each Email Transaction Monitor, the report displays columns for Monitored Element, Name, Email To
Address, Timeout, and Message Body.
For each Monitored Process, the report displays columns for Monitored Element, Process Name, Running,
Monitoring, and Alert When.
For each Monitored Service, the report displays columns for Monitored Element, Service Name, Running,
Monitored, and Alert When.
For each Port Monitor, the report displays columns for Monitored Element, IP, Port, Procotol, and Critical Poll.
For each SOAP-XML Monitor, the report displays columns for Monitored Element, Policy Name, URL, Expression
Check 1, and Expression Check 2.
For each SSL Certificate, the report displays columns for Monitored Element, Cert ID, Certificate Organization,
Common Name, and Expiration Date.
69
l
this component:
will contain only the devices in the organizations you select. You can further filter the list of devices by
selecting the Select individual items checkbox.
in the report.
Devices by Organization. If the Select individual devices checkbox is selected, you can select one or
more devices (in the organization(s) selected in the Organizations field) to include in the report.
Separated By. Group elements by Organization and/or Device Group.
Mon itored Serv ices

For each selected device, displays a list of discovered Windows Services and system processes. For each Windows
service and system process, the report displays default columns of Service/Process Name, Running, Monitored,
and Alert When.
You can customize the output of the report to show only services and processes for which a monitoring policy has
been set up, only services and processes that are not monitored, or all services and processes.
l
component:
o
below.
n
70
Show. Include all services and processes, monitored services and processes only, or only services and
processes that are not monitored.
Separated By. Group asset records by Organization and/or Device Group.
Performan ce Multi Object/Dev ice Table

This report displays the collected data from the specified Dynamic Application on each selected device. The first
report, Sheet 1: Source Data, displays organization or group, device, date, and the specified collection objects.
The second report, Sheet 2: Control, displays the default rows of Description, Report Version, Generated On,
Organizations or Groups, Devices, Dynamic Application, Collection Objects, Categories, Start Date, and
Duration.
You can customize the output of the report by selecting devices by group or organization, and selecting the time
span of the report.
l
Selected By: Select the devices that will appear in the report. The following input elements appear in this
component:
o
Org/Device; Group/Device. Your selection will have an affect on the fields described below.
n
71
Group/Device. When selected, you have the option to select all, multiple, or individual device
groups, then you can optionally select specific devices in the device group(s).
Org/Device;Group/Device; radio buttons, you can select specific devices from the organizations or
device groups you selected in the Organizations/Groups list. Use the following fields if you want to
select individual items:
Select individual devices. Select this checkbox if you would like to select the individual devices to
include in the report. The devices will change based on the selection in the Dynamic Application
field. You can only select devices that are aligned to the selected Dynamic Application.
Dynamic Application. Select a Dynamic Application to include in the report. Your selection will change the
values displayed in the Collection Objects and Select Individual Devices fields.
Collection Objects. Select one, multiple, or all collection objects associated with the Dynamic Application.
Categories. By default, all device categories will be included in the report. Select the Select individual
categories checkbox to select one or more device categories.
Report Span. Specify a Daily, Weekly, or Monthly span to include in the report.
Starting. Use the Year, Month, and Date fields to specify a Start Date for the report. The ScienceLogic system
will use data from that date as the starting point of the report.
Duration. Specify the duration for the report, from 1 month to 36 months. The ScienceLogic system will use
data from the Starting date as the start point of the report and data from the last day of the Duration as the
ending point of the report.
Timezone. Specify the timezone to use for date and time values in the report. Specify the timezone by
number of hours offset from UTC.
Performan ce Multi-Dev ice

This report displays the collected data from one presentation object from a selected Dynamic Application on one or
more selected devices. If you select a time span of one day, the report displays raw data. If you select a weekly or
monthly time span, the report displays normalized data, with one value per day.
The first report, Sheet 1: Chart, displays a single chart. The single chart displays the value of the single presentation
object on each selected device. The chart displays a single line for each device. For presentation objects that
return multiple values (indexes), you must specify an instance normalization so that the chart will contain only one
line per device.
The second report, Sheet 2: Source, displays a single table for all selected devices. The table displays a column for
each device and a row for each time interval. If you selected a time span of one day, the report displays raw data,
at the interval at which it was collected. If you selected a weekly or monthly time span, the report displays
normalized data, with one value per day.
72
The third report, Sheet 3: Control, displays the default rows of Description, Report Version, Generated On,
Organizations or Groups, Devices, Dynamic Application, Presentation Object, Categories, Start Date, and
Duration.
You can customize the output of the report by selecting devices by device group or by organization, filtering the list
of devices by device category, selecting the time span of the report, specifying the data normalization (average,
sum, minimum, maximum), and instance normalization.
l
values displayed in the Presentation Objectand Selected By fields.
Presentation Object. Select one presentation object from the list of presentation objects in the selected
Dynamic Application.
component:
o
73
Group by Organization; Group by Device Class. Specifies how you want devices to appear in the list
of devices in the selection field and in the report.
n
Group by Organization. When selected, you have the option to select all, multiple, or individual
Group by Device Class. When selected, you have the option to select all, multiple, or individual
device groups, then you can optionally select specific devices in the device classes(s).
Categories. To select individual categories to include in the report, select the Select individual categories
checkbox, and select the desired categories from the box below.
Data Normalization. Specifies the method for creating a daily value for each presentation object. If you
selected Daily in the Report Span fields, the report displays a raw value for the presentation object, at the
interval at which each value was collected. If you selected Weekly or Monthly in the Report Span fields, the
report displays a single normalized value per day for the selected presentation object. In the Data
Normalization field, you can specify whether you want the report to include:
o
Daily Average. Average of all the values for a presentation object for each 24-hour period.
Daily Sum. Sum of all the values for a presentation object for each 24-hour period.
Daily Minimum. Minimum value of all the values for a presentation object for each 24-hour period.
Daily Maximum. Maximum value of all the values for a presentation object for each 24-hour period.
Instance Normalization. For presentation objects that return multiple values (indexes), specifies which
value to use for each instance. Choices are:
o
Maximum. Use the highest value collected at each collection interval. If you selected Weekly or
Monthly in the Report Span fields, the report uses these maximum values to calculate the a single
normalized value per day (specified in the Data Normalization field) for the selected presentation
object.
Minimum. Use the lowest value collected at each collection interval. If you selected Weekly or Monthly
in the Report Span fields, the report uses these minimum values to calculate a single normalized
value per day (specified in the Data Normalization field) for the selected presentation object.
Average. Calculate the average of all values collected at a single collection interval. If you selected
Weekly or Monthly in the Report Span fields, the report uses these average values to calculate the a
single normalized value per day (specified in the Data Normalization field) for the selected
presentation object.
Performan ce Multi-Dev ice/I n s tan ce

This report displays the collected data from one presentation object from a selected Dynamic Application on one or
more selected devices. If you select a time span of one day, the report displays raw data. If you select a weekly or
monthly time span, the report displays normalized data, with one value per day.
The first report, Sheet 1: Chart, displays a single chart. The single chart displays the value of the single presentation
object on each selected device. The chart displays a single line for each device. For presentation objects that
return multiple values (indexes), the chart will include a line for each index.
each device and a row for each time interval. For presentation objects that return multiple values (indexes), the
chart will include a column for each index on each device. If you selected a time span of one day, the report
displays raw data, at the interval at which it was collected. If you selected a weekly or monthly time span, the report
displays normalized data, with one value per day.
Duration.
of devices by device category, selecting the time span of the report, and specifying the data normalization
(average, sum, minimum, maximum).
74
Select By: Select the devices that will appear in the report. The following input elements appear in this
component:
o
n
Org/Device;Group/Device; radio buttons, you can select specific devices from the organizations or device
groups you selected in the Organizations/Groups list. Use the following fields if you want to select individual
items:
o
75
field. You can select only devices that are aligned to the selected Dynamic Application.
values displayed in the Presentation Objects and Select Individual Devices fields.
Presentation Object. Select one presentation object from the list of presentation objects in the selected
selected Daily in the Report Span fields, the report displays raw value for the presentation object, at the
o
Performan ce Multi-Dev ice/Object

This report displays the collected data from one or more presentation objects from a selected Dynamic Application
on one or more selected devices. If you select a time span of one day, the report displays raw data. If you select a
weekly or monthly time span, the report displays normalized data, with one value per day.
The first report, Sheet 1: Chart, displays a single chart that shows each selected device. The chart displays a line for
each selected presentation object on each device, over time. Each chart displays a single line for each
presentation object. For presentation objects that return multiple values (indexes), you must specify an instance
normalization so that the chart will contain only one line per presentation object/device.
each presentation object on each device and a row for each time interval. If you selected a time span of one day,
the report displays raw data, at the interval at which it was collected. If you selected a weekly or monthly time span,
the report displays normalized data, with one value per day.
Duration.
sum, minimum, maximum) and instance normalization.
l
Select By: Select the devices that will appear in the report. The following input elements appear in this
component:
o
n
items:
o
76
Presentation Objects. Select one or more presentation objects from the list of presentation objects in the
selected Dynamic Application. To select multiple presentation objects, hold the <Shift> key while selecting
with the mouse.
o
o
Monthly in the Report Span fields, the report uses these maximum values to calculate a single
object.
Weekly or Monthly in the Report Span fields, the report uses these average values to calculate a
77
Performan ce Multi-Dev ice/Object/I n s tan ce

A
The first report, Sheet 1: Chart, displays a single chart that shows each selected device. The chart displays a line for
each selected presentation object on each device, over time. For presentation objects that return multiple values
(indexes), the chart displays a line for each index on each device.
each presentation object on each device and a row for each time interval. For presentation objects that return
multiple values (indexes), the table will include a column for each index. If you selected a time span of one day,
the report displays raw data, at the interval at which it was collected. If you selected a weekly or monthly time span,
the report displays normalized data, with one value per day.
Duration.
l
component:
o
n
78
with the mouse.
o
Performan ce Multi-Object
on one or more selected devices. If you select a timespan of one day, the report displays raw data. If you select a
The first report, Sheet 1: Chart, displays a chart for each selected device. The chart for each device displays a line
for the value of each selected presentation object, over time. Each chart displays a single line for each presentation
object. For presentation objects that return multiple values (indexes), you must specify an instance normalization so
that the chart will contain only one line per presentation object.
The second report, Sheet 2: Source, displays a table for each selected device. The table for each device displays a
column for each presentation object and a row for each time interval. If you selected a time span of one day, the
report displays raw data, at the interval at which it was collected. If you selected a weekly or monthly time span, the
report displays normalized data, with one value per day.
79
Duration.
sum, minimum, maximum) and instance normalization.
l
component:
o
n
items:
o
Select individual devices. Select this checkbox if you would like to select the individual devices
to include in the report. The devices will change based on the selection in the Dynamic
Application field. You can select only devices that are aligned to the selected Dynamic
Application.
with the mouse.
80
o
o
Monthly in the Report Span fields, the report uses these maximum values to calculate the a single
object.
Weekly or Monthly in the Report Span fields, the report uses these average values to calculate the a
Max Number of Devices. Specify the maximum number of devices to include in the report. The
ScienceLogic platform searches for devices alphabetically, first alphabetically by Organization or Device
Group, as specified in the Selected By field, then within the Organization or Device Group, alphabetically by
device name.
Offset from first record. Specify the number of devices to skip before including devices in the report. You
must know the first record that the ScienceLogic platform will find before you can specify a value in this field.
Performan ce Multi-Object/I n s tan ce

The first report, Sheet 1: Chart, displays a chart for each selected device. The chart for each device displays the
value of the selected presentation objects over time. For presentation objects that return multiple values (indexes),
the chart for each selected device will include multiple lines for those presentation objects, one for each instance.
81
column for each presentation object. For presentation objects that return multiple values (indexes), the table will
include a column for each index. If you selected a time span of one day, the report displays raw data, at the interval
at which it was collected. If you selected a weekly or monthly time span, the report displays normalized data, with
one value per day.
Duration.
l
component:
o
n
with the mouse.
82
o
Performan ce Sin gle Object

This report displays the collected data from a single presentation object from a selected Dynamic Application on
one or more selected devices. If you select a time span of one day, the report displays raw data. If you select a
The first report, Sheet 1: Chart, displays a chart for each selected device. The chart for each device displays the
value of the selected presentation object over time. For presentation objects that return multiple values (indexes),
the chart for each selected device will include multiple lines, one for each instance.
column for each value at each time interval. For presentation objects that return multiple values (indexes), the
table will include a column for each index. If you selected a time span of one day, the report displays raw data, at
the interval at which it was collected. If you selected a weekly or monthly time span, the report displays normalized
data, with one value per day.
Duration.
of devices by device category, selecting the time span of the report, and specifying the normalization (average,
sum, minimum, maximum).
83
component:
o
n
values displayed in the Presentation Object and Select Individual Devices fields.
Presentation Object. Select a single presentation object from the list of presentation objects in the selected
o
84
Power-Pack I n formation
This report displays a list of installed Power-Packs in the ScienceLogic system and includes details about each
Power-Pack. For each Power-Pack, the report displays information about each content item in the Power-Pack.
The following input option is available for this report:
l
Power-Pack Selection. Select one or more installed Power-Packs to be included in the report.
Report Sch edule

This report displays a list of scheduled reports from the Report Scheduler and details about each scheduled report.
For each scheduled report, this Quick Report displays default columns of Next Run Scheduled, Schedule Name,
Report Name, Version, and Schedule.
You can customize the output of the report to sort the scheduled reports by a selected column.
l
Sort By. Sort the information by Next Run Time, Report Name, Schedule Name, or Event ID.
SLA Report
The SLA (ServiceLevel Agreement) Report evaluates an existing IT Service policy using an existing SLA Definition,
and displays the percentage of that IT Service's compliance. The report contains Summary andViolation Periods
sections. Under the Summary section, the default columns are Agreement Name, ITService Name, ITService
Description, Target %, and Compliance %. Under the Violation Periods section, the default columns are Start
Date/Time, End Date/Time, Duration, Cumulative, and Total Violation Time.
l
ITService. Select an IT Service from the drop-down list.
SLA. Select an SLA from the drop-down list.
This description covers version 1.0 of this report as shipped by ScienceLogic. This report might have been modified
85
Software Lis t
A
For selected devices, assets, or ESX Server and Guest VMs, this report displays a list of installed software and the
install date. For each device, asset or ESX Server and Guest VM, the report displays Software Title and Install Date.
l
component:
o
below.
n
o
Separated By. Group software by Organization and/or Device Group.
86
SSL Certificates Expiration

This report displays the upcoming expirations of SSL certificates in your ScienceLogic system. This report displays
the default columns of Organization, Device, Expires, Expiration Date, Certificate ID, Certificate, and IP.
You can customize the output of this report by specifying whether the report displays optional columns, whether the
report will separate SSL Certificates by organization, and if the report will be sorted by certificate ID or certificate
expiration date.
l
Organizations. You have the following options for this component:

o
All Organizations. Select this checkbox for the report to display all SSL certificates in all organizations.
Organizations. If the All Organizations checkbox is unselected, this pane is available. Select one or
more organizations to display in the report.
Optional Columns. Select from a list of optional columns to include in the report. Optional columns are:
o
Certificate ID
Device Name
Device Category
Expires In. Select from the drop-down the expiration lengths of SSL certificates to show in the report. Choices
are:
o
Show All. All SSL certificates in the specified organizations will be shown.
30 days from expiration. SSL certificates expiring in 30 days or less will be shown in the report.
Separate by Organization. Select this checkbox if you want the report to separate SSL certificates by
organization.
Sort By. Specify if you want the report sorted by Certificate ID or by Certificate Expiration Date.
87
Subs cription Licen s e Us age Report by Dev ice

A
This report displays the number of active and inactive licenses by device. The report displays the default columns of
Billing Category, Organizations, Device Name, Device Category,Device Subclass, License Type, and License
Count.
You can customize the output to include a baseline or to separate license totals by type.
l
Options. Separate the report into tables, with a table for each organization.
Subs cription Licen s e Us age Report by Type

This report displays the number of licenses by type in a line graph, followed by a table with the number of licenses
by date and the number of average licenses over time.
l
Timespan. Select the number of days to include in the report. Choices are 30 days, 60 days, 90 days, 120
days, 180 days, and 365 days. 60 days is selected by default.
Sys tem Us age

This report displays System Usage statistics for your ScienceLogic system. This report displays the number of
Managed Elements, Vital Monitors, Synthetic Monitors, Dynamic Monitors, Interface Monitors, and Custom
Elements. Displays a total of all modeling elements in a system. There are no input or output options for this report.
TelePres en ce I n v en tory
This report displays a summary of TelePresence servers, including the location name, system name, server type,
serial number, model, and model number for each server.
88
Tandberg and TelePresence Organization Selection. Select the organization that you want represented
in the report.
Duration for the report.
Ticket Billin g
This report displays ticket information on billable work done on tickets in the system, including the user that
performed the work and the number of billable hours. Displays default columns of Ticket ID, Ticket Entity, Create
User, Edit Date, SKU, Memo, Work User, and Billed Hours. The output can be modified to display only tickets in
specific organizations, and to display different time spans for the report.
l
Time Format. Select time units, rounding precision, and the rounding method for the report.
Ticket Lis t
This report displays a list of tickets from selected organizations and/or selected ticket queues. For each ticket, the
report includes default columns of Ticket ID, Organization, Description, Create Date.
You can customize the output of the report to include only tickets associated with specific organizations and/or
tickets in specific ticket queues, and optional columns can be included in the report.
89
Ticket Queues. Select all, multiple, or one ticket queue to include in the report.
Optional Columns. Select from a list of optional columns to include in the report. Optional columns
include:
o
Severity
Element Type
Element Name
Device Category
Created By
Ticket Category
Updated
Updated By
Closed
Closed By
Close Time
Auto Close Event
Status
Source
Queue Name
Assigned To
Resolution
Cause
Escalation
Hours Billed Text
Hours Billed
Parent Ticket
Un ique Ev en t Detection s
This report contains two "sheets": Data and Control. The Data sheet contains information for each event detection
such as the date and number of events, device, and event type. The Control sheet displays information such as a
description, report version, date of report generation, organizations, devices, and duration.
You can customize the output of the report in the following fields:
90
this component:
o
in the report.
o
All Device Groups. Select this checkbox if you want to include all device groups in the report.
Device Groups. If the Select ByDevice Group checkbox is selected, select one or more device
groups. The report will contain only the devices in the device groups you select.
Separated By. Group devices by Organization, Device Group, or Device.
Sort by. Select the checkboxes to sort the report by Organization or Device.
Event Types. Select the All events checkbox to include all event types. De-select the checkbox to individually
select specific event types in the report.
Video Calls by Dev ice Group, Call Type, Ban dwidth

This report displays usage information for Tandberg, Polycom, Lifesize and Cisco TelePresence devices. For each
device included in the report, the report displays a table for each type of call. For each type of call, the report
displays the number of calls and total hours the device was on a call for each bandwidth type. The report includes
only calls that were made during the time period selected for the report.
You can customize the output to include only specific devices. You can also specify the time span of information to
91
Branding. Optionally enter text that will be displayed at the top of the report. If you do not enter a value in
this field, "Video Endpoint Report" will be displayed at the top of the report.
this component:
o
in the report.
o
Select ByDevice Group. Select this checkbox if you want to select which device groups to include in
the report.
General Display Options. Specify how the report will be arranged:

o
Separated By. Select whether the report will be separated into multiple tables. The report can be
separated to include one table per organization, one table per device group, or one table per device.
Naming. These checkboxes allow you to select whether the Device IDor the Organization ID will
appear in the report.
Report Sections. Select whether you want the report to display Details Only, Totals Only, or Both.
Report Type. Specify that the report should include all selected devices or that the report should be limited to
include a set number of devices with the highest utilization.
This description covers the latest version of this report as shipped by ScienceLogic in the Video Endpoint Reports
Power-Pack. This report might have been modified on your ScienceLogic system.
92
Video En dpoin t Av ailability Ch art

This report displays a bar graph of device availability for Tandberg, Lifesize, and Polycom video endpoints. For
each device included in the report, the report displays availability in percentage for the time period selected for the
report.
You can customize the output to include only specific devices and/or limit the number of devices that are included
in the report. You can also specify the time span of information to include in the report, text that will appear at the
top of the report, and how the devices will be sorted and arranged in the report.
l
93
this component:
o
in the report.
o
the report.

o
Video En dpoin t Av ailability Table

This report displays an overview of device availability for Tandberg, Polycom, Lifesize and Cisco TelePresence
devices. For each device included in the report, the report displays availability in percentage for the time period
selected for the report.
l
this component:
o
in the report.
o
the report.
94

o
Video En dpoin t Av g Jitter Column Ch art

This report displays the average jitter for Tandberg, Polycom, Lifesize and Cisco TelePresence devices. For each
device included in the report, the report displays the jitter average in milliseconds for the time period selected for
the report.
l
95
this component:
o
in the report.
o
the report.

o
This description covers version 1 of this report as shipped by ScienceLogic in the Video Endpoint Reports PowerPack. This report might have been modified on your ScienceLogic system.
Video En dpoin t Av g Jitter Lin e Ch art

the report.
96
l
this component:
o
in the report.
o
the report.

o
97
Video En dpoin t Av gJitter Table

A
This report displays the average jitter for Tandberg, Lifesize, and Polycom video endpoints. For each device
included in the report, the report displays the jitter average in milliseconds for the time period selected for the
report.
l
this component:
o
in the report.
o
the report.

o
98
Video En dpoin t Call Detail Records

This report displays call detail records for Tandberg and Polycom video endpoints. For each device included in the
report, the report displays information about each call during the time period selected for the report. The report
displays columns for Call ID, Remote Device, Date, Time, Duration in minutes, Encryption, Protocol, Disconnect
Cause Code, DisconnectCause Value, and Direction (In or Out).
You can customize the output to include only specific devices and call parameters. You can also specify the time
span of information to include in the report, text that will appear at the top of the report, and how the devices will be
sorted and arranged in the report.
l
Device Specific Columns.
o
99
Select additional columns, per CDR application type.
o
the report.
Included Columns. Select the All Columns checkbox or select columns individually from the list.
CDR Output Options. Specify if you want the duration to be presented in seconds or in hh:mm:ss format.
Device Categories. By default, the All Device Categories checkbox is selected. To limit the report to one or
more specific device categories, select one or more device categories from the list of Device Categories.
Separated By. Select whether the report will be separated into multiple tables. The report can be separated
to include one table per organization, one table per device group, or one table per device.
Naming. These checkboxes allow you to select whether the Device IDor the Organization ID will appear in
the report.
Filter Options. Specify the calls to include in the report by selecting one or more of the following filters:
Disconnect Codes. To include only calls that had a specific disconnect code, select a value in this field.
If you select Specific disconnect codes in this field, supply a comma-delimited list of disconnect codes
in the CSV list of specific codes field.
Duration. To include only calls that had a specific duration, enter a minimum duration and a
maximum duration.
Encryption Setting. To include only calls that used a specific encryption setting, select an encryption
setting in this field.
Protocol. To include only calls that used a specific protocol, select a protocol in this field.
Device Specific Columns. Select additional columns from the list, per CDRapplication type.
Video En dpoin t Detailed As s et I n v en tory

This report displays a detailed inventory of assets for Tandberg, Polycom, Lifesize and Cisco TelePresence devices.
For each device included in the report, the report displays the device group, device name, serial number, model
number, and manufacturer.
l
100
this component:
o
in the report.
o
the report.

o
Video En dpoin t Detailed Jitter Lin e Ch art

the report.
l
101
this component:
o
in the report.
o
the report.

o
102
Video En dpoin t Detailed Packet Los s Lin e Ch art

This report displays the packet loss for Tandberg, Lifesize, and Polycom video endpoints. For each device included
in the report, the report displays the packet loss by percentage over the time period selected for the report.
l
103
this component:
o
in the report.
o
the report.

o
Video En dpoin t Packet Los s Column Ch art

l
this component:
o
in the report.
o
the report.
104

o
Video En dpoin t Packet Los s Lin e Ch art

l
105
this component:
o
in the report.
o
the report.

o
Video En dpoin t Packet Los s Table

l
this component:
o
106
in the report.
o
the report.

o
107
Video En dpoin t Performan ce Detail

A
This report displays a performance detail for Tandberg, Lifesize, and Polycom video endpoints. The report displays
the organizations, device groups, device names, average RX audio and video packet loss, average TX audio and
video packet loss, average RX audio and video jitter, and average RX and TX bandwidth.
l
this component:
o
in the report.
o
the report.

o
Sort By. Select whether the report will appear in Ascending or Descending order and the type of
packet loss.
108
Video En dpoin t Un av ailability Ch art

This report displays a bar graph of unavailability for Tandberg, Polycom, Lifesize and Cisco TelePresence devices.
For each device included in the report, the report displays the number of hours the device was unavailable during
the time period selected for the report.
l
this component:
o
in the report.
o
109
the report.
Video En dpoin t Un av ailability Table

This report displays a table of unavailability for Tandberg, Polycom, Lifesize and Cisco TelePresence devices. For
each device included in the report, the report displays the number of hours the device was unavailable during the
time period selected for the report.
l
110
this component:
o
in the report.
o
the report.

o
111
Video Us age
A
This report displays usage based on call detail records for Tandberg, Polycom, Lifesize and Cisco TelePresence
devices. For each device included in the report, the report displays the total number of hours the device was on a
call for the time period selected for the report.
l
this component:
o
in the report.
o
the report.
Device Categories. Select the device categories that will appear in the report. The following input elements
o
All Device Categories. Select this checkbox if you want all device categories in the system to be
included in this report.
Device Categories. If the All Device Categories checkbox is unselected, you can select one or more
device categories to include in the report.
112
Misc. Options. This checkbox allows you to aggregate the final separation column.
Video Us age Ch art

This report displays a bar graph of usage based on call detail records for Tandberg, Polycom, Lifesize and Cisco
TelePresence devices. For each device included in the report, the report displays the total number of hours the
device was on a call for the time period selected for the report.
l
113
this component:
o
in the report.
o
the report.
Device Categories. Select the device categories that will appear in the report. The following input elements
o
All Device Categories. Select this checkbox if you want all device categories in the system to be
included in this report.
Device Categories. If the All Device Categories checkbox is unselected, you can select one or more
device categories to include in the report.

o
Charting Options. Select whether you want the report to aggregate the final separation column or
show devices as a series.
v Sph ere I n fras tructure

This report displays information for selected ESXi Hosts, including information about all Guest VMs running on the
ESX server. This report also displays asset and usage information for each selected ESXi Host. For each ESXi Host
and Guest VM, the report displays default rows of Make, Model, Operating System, ESX Version, Serial Number,
Asset Tag, Asset Type, Function, CPUs, CPU % Used, RAM Size, RAM % Used, and Availability.
114
l
Select ESXi Host. By default, if the Select Individual Hosts checkbox is NOT selected, the report will include
all hosts in the report. Select the Select Individual Hosts checkbox if you want to include only specific hosts in
the report.
Device Group Selector. Select one, multiple, or all device groups to include in the report. Select the All
Device Groups checkbox if you want to include devices from all device groups in the report.
o
Device Categories. Select one, multiple, or all device categories to include in the report. Select the All
Device Categories checkbox if you want to include devices from all device categories in the report.
o
Device Groups. If the All Device Groups checkbox is not selected, this field allows the user to select
specific Device Groups.
Device Categories. Further filters the list of devices selected in the Device Selection field. Only those
devices selected in the Device Selection fields that are also from the selected device categories will
Separated By. Group devices by Organization or Device Group. The Organization checkbox is selected by
default.
v Sph ere I n terface Us age

This report displays interface usage for selected ESXi Hosts, including total and average usage. For each ESXi Host,
this report displays default columns of ESXi Host, Device, VMOrganization, Interface Name, and Average Megabytes/Second - In & Out.
You can customize the report output to include optional columns such as Organization, and Variables to Display,
such as Megabytes/Second In and Out and Total Packets In and Out.
l
the report.
o
115
Separated By. Group devices by Organization, Cluster/ESXi Host, Device Group, or VMGuest. The
Organization checkbox is selected by default.
Optional Columns. Select the Device IPAddress checkbox to include this column in the report.
Report Settings. Select which performance metric to include on the report from the Variable to Display
drop-down, including:
o
Megabytes/Second In and Out
Total Packets In and Out
Total Packets Dropped In and Out
Select from a list of checkboxes:

o
Show Totals. Displays the sum total of the performance metric selected in the report.
Average by interface. Show total average interface usage for each device, asset, or Guest VM.
Non-Zero only. Do not show results with zero usage.
v Sph ere Migration

This report displays a list of guest ESXi Hosts that have moved from one ESX server to another. The report includes
the following columns: Device Name of the VM, VM name, Migration Date/Time, Old ESX Server, and New
ESXServer.
You can customize this report by including only specific ESXi Hosts or VMs and by selecting the time span of the
report.
NOTE:This report is only available to administrators at this time.
l
the report.
o
116
Separated By. Group devices by Organization, Device Group, and separate these selections further by ESXi
Host or VMGuest.
Sort by. Sort the report by Migration Date/Time, Old Server, or New Server.
Options. Select the checkbox to include migrations for ESXi hosts and VMs that are not mapped to EM7
devices.
v Sph ereTop Metrics

This report displays the top metrics of selected ESXi Hosts, with the default columns Rank, ESXi Host, Guest VM,
Device Group, VMGuest OS, CPU % Peak, CPU % Avg.
l
the report.
o
Separated By. Group devices by Organization, Device Group, or Cluster &ESXi Host.
Device Selection Options. Select All; Auto-select using the specified thresholds (below) in the Metrics and
Thresholds section; or Auto-select a specific number by their rank, which allows you to use drop-down
menus to select the bottom or top 101000 devices.
Metrics and Thresholds. Allows you to select which metrics you wish to display in the report. CPU Utilization
is the default selection, however you have the option to keep or remove CPU Utilization, and add Memory or
Availability. If you have selected Auto-select using the specified thresholds (below) in the Device Selection
Options section, you can specify a value for a threshold that all devices in the report must exceed using the
drop-down menus.
117
v Sph ere Top Utiliz ation

A
This report displays the ESXi Hosts with the highest utilization. This report can be generated as:
l
A "Top N" report, where you select a utilization statistic (CPU, Memory, or Availability) and the number of
guest ESXi Hosts to include on the report. The Hosts that will be included in the report are those with the
highest values for the specified utilization statistic. For each ESXi Host included in the report, the report
displays default columns of Rank, ESXi Host, Guest VM, Device Group, Device Organization, VM Guest OS,
CPU % Peak, CPU % Average, Memory% Peak, Memory % Average, Availability % Peak, and Availability %
Average.
A "Threshold" report, where you select a percentage threshold for CPU utilization, Memory utilization, and
Availability utilization. The report will include a table for each utilization statistic. Each table includes the
devices that have a peak percentage value that exceeds the specified threshold for that utilization statistic. For
each device included in the report, the report displays default columns of Rank; ESXi Host; Guest VM; Device
Group; Device Organization; VM Guest OS; CPU, Memory, or Availability % Peak; and CPU, Memory, or
Availability % Average.
You can customize the output of the report to limit which ESXi Hosts will be evaluated for inclusion in the report.
You can also specify the time span of information to include in the report.
l
the report.
o
Report Span. Specify a Daily, Weekly, or Monthly span to include in the report. Specify a Starting date, a
Duration for the report, and specify HoursIncluded. Select a time zone for the report.
Report Type. You can choose to include all devices that match the specified thresholds or you can choose to
include the devices that are top users of CPU, memory, or available space.
If you select Threshold, you can then specify the values for CPU Threshold, Memory Threshold, and
Availability Threshold. The values range from 0% to 95%. The report will include separate tables for
CPU, Memory, and Availability and include devices that have met or exceeded the threshold.
If you want to select a number of devices, choices range from top 10 to Top 100. Specify the top
number of devices to display in the report, then select the utilization statistic (CPU, Memory, or
Availability) that will be used to determine which devices will be included in the report.
Separated By. Group devices by Organization, Device Group, and/or Cluster &ESXi Host.
118
v Sph ereUtiliz ation Projection

For each selected ESXi Host, this report displays a chart of CPU, Memory and Availability usage.
You can modify the output of the report to include charts only for specific ESXi Hosts, and group the chart by
Organization, Device Group, or Cluster &ESXi Host. By default, utilization charts for all Guest VMs in the system
will be displayed.
l
the report.
o
Separated By. Group devices by Organization, Device Group, and/or Cluster &ESXi Host.
Xen Con figuration Report

This report displays overview information about the VMs hosted on Citrix Xen servers in your ScienceLogic system.
The report displays a table for each Xen server with the default columns of Host, Name, ID, RAM Size, and
Number of CPUs.
You can modify the output of the report to include only specific Xen servers.
119
l
Xen Server Selection. You have the following options for this component:
o
All Xen Servers. Select this checkbox for the report to display all of the Xen servers in your ScienceLogic
system.
Organizations. If the All Xen Servers checkbox is unselected, this pane is available. Select one or more
organizations to display in the report.
Select individual Xen Servers. If the All Xen Servers checkbox is unselected, this checkbox is available.
Select this checkbox to select individual servers based on the selected organization(s).
Xen Servers by Organization. If the Select individual Xen Servers checkbox is selected, this pane is
available. Select one or more Xen servers based on the selected organization(s).
120
Appendix
B
Ov erv iew
This appendix describes how to generate reports that are embedded in the ScienceLogic platform that include
information about:
l
Devices
Device Interfaces
System Processes
Windows Services
Hardware Components
Installed Software
121
Gen eratin g a Report for Multiple Dev ices

From the Device Manager page (Registry > Devices > Device Manager), you can generate a report on all
devices in the ScienceLogic platform or on multiple devices in the platform. The report will be in .xls format and
will contain all the information displayed in the Device Manager page.
NOTE: If you want to include only specific devices in the report, use the "search as you type" fields at the top of
each column. You can filter the list of devices by one or more column values. You can then generate
the report, and only the devices displayed in the Device Manager page will appear in the report.
To generate a report about all or multiple devices:

1. Log in to the ScienceLogic platform.
2. Go to the Device Manager page (Registry > Devices > Device Manager).
3. If you want to filter the list of devices, use the "search as you type" fields at the top of each column. You can
filter the list of devices by one or more column values.
4. Select the [Report] menu in the upper right.
5. When prompted, specify the output format for the report and if you want to save it to disk.
Gen eratin g a Report for a Sin gle Dev ice

From the Device Manager page (Registry > Devices > Device Manager), you can generate a detailed report on
a single device. You can specify the information to include in the report (Full Report, Status, Config, Hardware,
Notes, Software, Processes, Network, Events, Health) and the format in which the report will be generated (Create
122
Report as HTML Document, Create Report as PDF Document, Create Report as MS Word Document, Create
Report as MS Excel Document).
To generate a detailed report on a single device:
2. Go to the Device Manager page (Registry > Devices > Device Manager).
3. In the Device Manager page, find the device for which you want to generate a detailed report. Select the
printer icon (
) for that device.
4. The Report Creator modal page appears. In the Report Creator modal page, you can specify which
information to include in the device report and the format in which the report will be generated.
5. Select one of the following to specify the information to include in the device report:
l
[Full Report]. Includes information about device status, status of all device policies, status of all
monitors, status of hardware components, status of all thresholds defined for the device, a list of all
active events associated with the device, and information about the last collection time and last entry
123
to the device log.

l
[Status]. Includes information about device status, status of all monitors, status of hardware
components, status of all thresholds defined for the device, and information about the last collection
time and last entry to the device log.
[Config]. Includes status of all monitors, status of all thresholds defined for the device, and information
about the last collection time and last entry to the device log.
[Contacts]. Includes contact information for the device's organization and contact information for all
vendors and warranty/support accounts.
[Hardware]. Includes overview of hardware components for the device.
[Notes]. Includes all notes created in the Notepad Editor page.
[Software]. Displays a list of software installed on the device.
[Processes]. Displays a list of all processes running on the device.
[Network]. Includes information about network ports and network configuration.
[Events]. Includes a list of all active events associated with the device.
[Health]. Includes information about device status, status of all monitors, status of all Dynamic
Applications associated with the device, status of all thresholds defined for the device, and a list of all
active events associated with the device.
6. Select from the following list of formats in which the report can be generated:
l
Create Report as HTML Document
Create Report as PDF Document
Create Report as MS Word Document
Create Report as MS Excel Document
CSV - Comma Separated Values
Gen eratin g a Report for Multiple I n terfaces

The Registry tab includes the Network Interfaces page. From the Network Interfaces page you can generate a
report on all, multiple, or a single interface in the ScienceLogic platform. The report will contain all the information
displayed in the Network Interfaces page. The Network Interfaces page is located at Registry > Networks >
Interfaces.
To view a report on all or multiple discovered interfaces:
1. Go to the Network Interfaces page (Registry > Networks > Interfaces).
124
2. In the Network Interfaces page, select the [Report] button.
NOTE: If you want to include only certain interfaces in the report, use the "search as you type" fields at the top
of each column. You can filter the list by one or more column headings. You can then select the
[Report] button, and only the interfaces displayed in the Network Interfaces page will appear in the
report.
3. The Export current view as a report modal page appears.
4. In the Export current view as a report modal page, you must select the format in which the ScienceLogic
platform will generate the report. Your choices are:
l
Comma-separated values (.csv)
Web page (.html)
OpenDocument Spreadsheet (.ods)
Excel spreadsheet (.xls)
Acrobat document (.pdf)
5. Select the [Generate] button. The report will contain all the information displayed in the Network
Interfaces page. You can immediately view the report or save it to a file for later viewing.
125
Gen eratin g a Report for a Sin gle I n terface

From the Network Interfaces page, you can generate a text-based, bandwidth-usage report for a single
interface. You can choose to generate a report on outbound traffic, inbound traffic, all traffic, errors, discards, or
all.
To generate the report:
1. Go to Network Interfaces (Registry > Networks > Interfaces).
2. In the Network Interfaces page, find the interface for which you want to generate a bandwidth report.
Select its printer icon (
).
3. The Report Creator modal page is displayed.
126
4. Select from the following list of formats to select a format in which to generate the report:
l
Create Report as PDFDocument
Create Report as MSWord Document
5. Select one of the following buttons to specify the information to include in the device report:
l
[Full Report]. Include all information about outbound data through the interface, inbound data
through the interface, combined bandwidth through the interface, errors on the interface, and discards
on the interface.
[Outbound]. Include all information about outbound data through the interface.
[Inbound]. Include all information about inbound data through the interface.
[Usage]. Include all information about inbound data and outbound data through the interface.
[Errors]. Include all information about errors on the interface.
[Discards]. Include all information about discards on the interface.
6. The ScienceLogic platform will generate the report. You can immediately view the report or save it to your
local computer.
Gen eratin g a Report for Multiple Proces s es

From the Device Processes page (Registry > Devices > Processes) you can generate a report on all, multiple, or
a single process in the ScienceLogic platform. The report will contain all the information displayed in the Device
Processes page.
To generate a report on all or multiple device processes in the ScienceLogic platform:
1. Go to the Device Processes page (Registry > Devices > Processes).
127
2. In the Device Processes page, select the [Report] button.
NOTE: If you want to include only certain processes in the report, use the "search as you type" fields at the top
[Report] button, and only the processes displayed in the Device Processes page will appear in the
report.
l
Web page (.html)
5. Select the [Generate] button. The report will contain all the information displayed in the Device Processes
page. You can immediately view the report or save it to a file for later viewing.
128
Gen eratin g an Exclus ion Report for a Proces s

From the Device Processes page, you can generate an exclusion report for a process. The ScienceLogic platform
will generate the report in MS Word format. An exclusion report specifies all devices where the selected process is
running and all devices where the selected process is not running. The ScienceLogic platform lists only appropriate
servers in this report. For example, Solaris servers would not appear in a report for Windows-based processes.
A Process Exclusion Report displays the following:

l
Name of the process.
List of all devices in the ScienceLogic platform where the process is running.
List of all devices in the ScienceLogic platform where the process is not running. The ScienceLogic platform
includes only appropriate servers in this report. For example, Solaris servers would not appear in a report for
a Windows 2000 patch.
The last row in the report displays:
o
Total number of devices in report.
Total number of device categories included in the report.
Total number of device classes included in the report.
Total number of devices where process is running
Total number of devices where process is not running.
To generate an exclusion report about a process:

1. Go to the Device Processes page (Registry > Devices > Processes).
2. In the Device Processes page, find an instance of the process you want to generate an exclusion report for.
129
).
3. You will be prompted to save or view the generated report.
Gen eratin g a Report for Multiple W in dows Serv ices

From the Windows Services page (Registry > Devices > Services) you can generate a report on all, multiple, or
a single service in the ScienceLogic platform. The Windows Services page allows you to generate a report that
contains all the information displayed in the Windows Services page.
To generate a report on all or multiple Windows services in the ScienceLogic platform:
1. Go to the Windows Services page (Registry > Devices > Services).
2. In the Windows Services page, select the [Report] button.
NOTE: If you want to include only certain services in the report, use the "search as you type" fields at the top of
each column. You can filter the list by one or more column headings. You can then select the
[Report] button, and only the services displayed in the Windows Services page will appear in the
report.
130
B
l
Web page (.html)
5. Select the [Generate] button. The report will contain all the information displayed in the Windows Services
Gen eratin g an Exclus ion Report for a W in dows Serv ice

From the Windows Services page, you can generate an exclusion report for a service. The ScienceLogic platform
will generate the report in MS Word format. An exclusion report specifies all devices where the selected Windows
service is running and all devices where the selected Windows service is not running. The ScienceLogic platform
lists only appropriate devices in this report. For example, Solaris servers would not appear in a report for Windows
services.
A Windows Services Exclusion Report displays the following:
l
Name of the Windows service.
List of all devices in the ScienceLogic platform where the Windows service is running.
List of all devices in the ScienceLogic platform where the Windows service is not running. The ScienceLogic
platform includes only appropriate servers in this report. For example, Solaris servers would not appear in a
report for Windows services.
o
131
Total number of devices where Windows service is running.
Total number of devices where Windows service is not running.
To generate an exclusion report about a Windows service:

1. Go to the Windows Services page (Registry > Devices > Services).
2. In the Windows Services page, find an instance of the Windows service you want to generate an exclusion
report for. Select its printer icon (
).
Gen eratin g a Report for Multiple Hardware Compon en ts on

Multiple Dev ices
The Device Hardware page allows you to generate an Excel report that contains all the information on the Device
Hardware page. You can immediately view the information or save it to a file for later viewing.
To generate a report on all hardware components in the ScienceLogic platform:
132
2. Go to the Device Hardware page (Registry > Devices > Hardware).
3. In the Device Hardware page, select the [Report] button.

4. When prompted, specify whether you want to save the report to your local computer or open the report
immediately.
Gen eratin g a Report for Multiple Software Titles on Multiple

Dev ices
From the Software Titles page (Registry > Devices > Software) you can generate a report on all, multiple, or a
single software title in the ScienceLogic platform. The report will contain all the information displayed in the
Software Titles page.
To generate a report on all or multiple software titles in the ScienceLogic platform:
1. Go to the Software Titles page (Registry > Devices > Software).
133
2. In the Software Titles page, select the [Report] button.
NOTE: If you want to include only certain software titles in the report, use the "find while you type" fields at the
top of each column. You can filter the list by one or more column headings. You can then select the
[Report] button, and only the software titles displayed in the Software Titles page will appear in the
report.
4. In the Export current view as a report page, you must select the format in which the ScienceLogic platform
will generate the report. Your choices are:
l
Web page (.html)
5. Select the [Generate] button. The report will contain all the information displayed in the Software Titles
134
Gen eratin g an Exclus ion Report for a Software Title

From the Software Titles page you can generate Software Exclusion Reports. These reports can help
administrators manage patches and software versions. Software Exclusions Reports are generated in .XLS format.
A Software Exclusions Report displays the following:
l
Name of the software title and the date the report was generated.
List of all devices in the ScienceLogic platform that have the software installed.
List of all devices in the ScienceLogic platform that don't have the software installed. The ScienceLogic
platform includes only appropriate servers in this report. For example, Solaris servers would not appear in a
report for a Windows 2000 patch.
o
Number of devices where software is installed.
Number of devices where software is not installed.
To generate a software exclusion report:

1. Go to the Device Software page (Registry > Devices > Software).
2. In the Software Titles page, find an instance of the software title you want to generate an exclusion report for.
135
Sav in g an Embedded Report from th e Dev ice Performan ce

Page
You can use the [Report] button to save an embedded device report to a file on your local computer. You can
choose from a number of different formats in which to save the file.
To save a report to your local computer:
1. Go to the Device Manager page(Registry > Devices > Device Manager).
2. Select the graph icon (
appears.
) for the device for which you want to save a report. The Device Summary page
3. Select the [Performance] tab to open the Device Performance page.

4. In the Device Performance page, select the report you want to save from the left nav bar.
5. Once you have selected the report, you can select the [Options] button to determine how you want to
configure the data before it is displayed in the report. Your choices are:
136
Default. The initial report that is displayed is not normalized and displays every collected value.
Normalized (Daily). In the ScienceLogic platform, normalized data does not include polling sessions
that were missed or skipped. So for normalized data, null values are not included when calculating
maximum values, minimum values, or average values. When you select this option, the ScienceLogic
platform normalizes all the data collected in each 24-hour period and displays a single value for each
day.
l
Normalized(Hourly). This option applies only to Bandwidth Usage reports. In the ScienceLogic
platform, normalized data does not include polling sessions that were missed or skipped. So for
normalized data, null values are not included when calculating maximum values, minimum values,
or average values. When you select this option, the ScienceLogic platform normalizes all the data
collected each hour and displays a single value for each hour.
Percentile. Displays percent on the y-axis. This can be applied to normalized or non-normalized
reports.
Kiosk. Displays the report in full-page mode. This is helpful for NOC personnel who need to display
reports on large screens.
Detach. Spawns the report in a new window.
Select Scale. For Bandwidth Usage reports, multiple options allow you to select the scale (octets,
Octetbps, Kbps, Mbps, Gbmp, Tbps, Pbps) for display of inbound traffic and outbound traffic in the
report.
Interface Manager. This option applies only to Bandwidth Usage reports. Leads to the Interface
Properties modal page, where you can view and edit the monitoring parameters for an interface.
Edit Current Policy. For policy-based reports (domain name, email round-trip, SOAP/XML
transactions, system processes, TCP/IP ports, web content), selecting this option displays a modal
page in which you can edit the policy associated with the report.
Series Selection. Each graph generated by a Dynamic Application can display up to eight data-series
at a time. If a Presentation Object includes more than eight data-series, you can use this selection to
view a different set of data series. When you select this option, the Graph Index Selection modal
page is displayed. In the Graph Index Selection modal page, you can select up to eight data-series
to display in the graph.
Edit Current Presentation. For reports generated by Dynamic Applications, selecting this option
allows you to edit the Presentation Object associated with the report.
6. After you have determined how you want to configure the data in your report, select the [Report] button to
select the format in which you want to save the report. You can select from the following:
137
HTML with Images. Saves the graph and a table of all the data in the report, in HTML format.
HTML Text Only. Saves the report as a table of data, in HTML format.
138
HTML Text Only all indexes. Saves the report as a table of data, in HTML format. In the Device
Performance page, the report can include up to eight data series (indexes); when you select this
option, the HTML report will include all indexes collected by the ScienceLogic platform, even if the
number of indexes is greater than eight.
CSV. Saves the data from the report (usually date, time, and value) as comma-separated values.
CSV all indexes. Saves the data from the report (usually date, time, and value) as comma-separated
values. In the Device Performance page, the report can include up to eight data series (indexes);
when you select this option, the CSV report will include all indexes collected by the ScienceLogic
platform, even if the number of indexes is greater than eight.
Graph Image Only. Saves only the graph from the report as a .png file.
ODS w/Chart Img. Saves the graph and a table of all the data in the report, in ODS format.
ODS Plain. Saves the table of all the data in the report, in ODS format.
XLS w/ Chart Img. Saves the graph and a table of all the data in the report, in XLS (Excel) format.
XLS Plain. Saves the table of all the data in the report, in XLS (Excel) format.
PDF w/chart Img. Saves the graph and a table of all the data in the report, in PDF format.
PDF Plain. Saves the table of all the data in the report, in PDF format.
7. When you select the format, you will be prompted to save the report to your local computer.
8. Saving a report to your local computer also gives you the opportunity to print the saved report.
139
Appendix
C
C
Ov erv iew
information about:
l
Organizations
User Accounts
Access Keys
Gen eratin g a Report for Multiple Organ iz ation s

The [Registry] tab includes the Organizational Account Administration page (Registry > Accounts >
Organizations). From the Organizational Account Administration page you can generate an Excel report that
contains all the information in the Organizational Account Administration page, plus some additional
information from the Organization Properties page for each organization.
To generate a report on all or multiple organizations in the ScienceLogic platform:
1. Go to the Organizational Account Administration page (Registry > Accounts > Organizations).
140
2. In the Organizational Account Administration page, select the [Report] button.
NOTE: If you want to include only certain organizations in the report, use the "search as you type" fields at the
top of each column. You can filter the list by one or more column headings. You can then select the
[Report] button, and only the organizations displayed in the Organizational Account
Administration page will appear in the report.
4. In the Export current view as a report page, you must select the format in which the platform will generate
the report. Your choices are:
l
Web page (.html)
141
5. Select the [Generate] button. The report will contain all the information displayed in the Organizational
Account Administration page. You can immediately view the report or save it to a file for later viewing.
For each organization in the platform, this report displays:
l
Organization ID
Organization Name
Address
City
State / Province
Postal Code
Country
Contact's Last Name
Contact's First Name
Email
Phone
Fax
Contact's Title
Contact's Department
Billing ID
CRM ID
Toll Free
Number of User Accounts
Number of Devices
Number of Assets Records
Number of Network Interfaces
Date and Time of Last Edit
142
Gen eratin g a Report for a Sin gle Organ iz ation

The ScienceLogic platform can generate a custom report about a single organization. You can specify the level or
detail to include in the report and the output format for the report.
To generate a detailed report about a single organization:
1. Go to the Organizational Account Administration page (Registry > Accounts > Organizations).
2. In the Organizational Account Administration page, find the organization you want to generate a report
about. Select its printer icon (
).
3. The Report Creator modal page appears.
4. The Report Creator modal page allows you to generate an organization report. From the Report Creator
modal page, you can specify which information to include in the report and the format in which the report will
be generated.
143
5. You can select from the following list of formats in which the report can be generated:
l
Create Report as OpenDocument Spreadsheet
6. You can select one of the following to specify the information to include in the report:
l
[Full Report]. Displays all the contact information (address, phone numbers, Email, contact person)
from the Organization Properties page plus any product SKUs associated with the organization and
all notes and attachments for the organization, as displayed in the Organizational Notes page.
[Partial]. Displays all the contact information (address, phone numbers, Email, contact person) plus
any critical contact persons from the Organization Properties page.
[Minimal]. Displays only the address and contact information in the Organization Properties page.
[Notes]. Displays all notes and attachments for the organization from the Organization Properties
page.
[Contacts]. Displays a list of all user accounts in the organization from the Organization Properties
page.
[Products]. Displays a list of product SKUs associated with the organization from the Organization
Properties page.
7. When you select the information to include the report, the platform will generate the report. You can
immediately view the report or save it to a file for later viewing.
Gen eratin g a Report for Multiple Us er Accoun ts

From the User Accounts page you can generate a report that displays information for all or multiple user accounts
in the ScienceLogic platform. The report will contain all the information displayed in the User Accounts page.
To generate a report on all or multiple user accounts:
1. Go to the User Accounts page (Registry > Accounts > User Accounts).
144
2. In the User Accounts page, select the [Report] button.
NOTE: If you want to include only certain interfaces in the report, use the "search as you type" fields at the top
[Report] button, and only the user accounts displayed in the User Accounts page will appear in the
report.
4. In the Export current view as a report modal page, you must select the format in which the platform will
generate the report. Your choices are:
l
Web page (.html)
5. Select the [Generate] button. The report will contain all the information displayed in the User Accounts
145
Gen eratin g a Report for a Sin gle Us er Accoun t

You can also generate a report that displays information for a single user account in the ScienceLogic platform.
To generate a report on a single user account:
1. Go to the User Accounts page (Registry > Accounts > User Accounts).
2. In the User Accounts page, find the account for which you want to generate a report. Select the account's
wrench icon (
) or its business card icon (
).
3. Select the [Report] tab.
146
4. An HTML report appears, populated with data from the selected user account. You can print the report or
right-click to save the HTMLpage.
Gen eratin g a Report for an Acces s Key

From the Access Keys page you can generate a report on any access key in the ScienceLogic platform. The report
displays the hook category, hook ID, and hook name of each access hook included in the access key.
To generate a report on access keys:
1. Go to the Access Keys page (System > Manage > Access Keys).
147
2. In the Access Keys page, find the access key for which you want to generate a report. Select its wrench icon (
).
3. The Key/Hook Alignment Editor modal page appears. Select the [Report] button.
148
4. The Export key definition as a report modal page appears. Select from the following output formats in
which to generate the report:
Web page (.html)
Excel Spreadsheet (.xls)
Acrobat Document (.pdf)
5. Select the [Generate] button to generate the report. If you selected the Force browser to save to disk
checkbox in the Export key definition as a report modal page, you will be promoted to designate a
location to save the report before you can view the report.
149
Appendix
D
Ov erv iew
information about tickets.
Gen eratin g a Report for Multiple Tickets

The Ticket Console page contains a list of tickets in the ScienceLogic platform. From the Ticket Console page
you can generate a report on all, multiple, or a single ticket in the ScienceLogic platform. The report will contain all
the information in the Ticket Console page.
To generate a report for all or multiple tickets in the ScienceLogic platform:
1. Go to the Ticket Console page ([Tickets] tab).
2. Optionally, apply filters so that the Ticket Console page displays only tickets you want to include in the
report.
150
3. In the Ticket Console page, select the [Actions] button in the top right and select Generate Report.
4. The Export current view as a report modal page appears. Select from the following output formats in
which to generate the report:
Web page (.html)
Excel Spreadsheet (.xls)
Acrobat Document (.pdf)
5. Select the [Generate] button to generate the report. If you selected the Force browser to save to disk
checkbox in the Export current view as a report modal page, you will be promoted to designate a location
to save the report before you can view the report.
Gen eratin g a Report for a Sin gle Ticket

You can view and print reports for a single ticket in the Ticket Console page. These reports can be created in
multiple formats, and can display a range of information, from a full report to a minimal report.
To generate a report on a single ticket:
1. Go to the Ticket Console page ([Tickets] tab).
151
2. In the Ticket Console page, find the ticket you want to view a report on.Either:
l
).
Or:
l
Select its wrench icon (
), select the [Actions] button, and then select Print Report.
3. The Ticket Report Creator appears and allows you to specify the information to include in the report and the
format in which to generate the report.
4. Select from the following list of formats to generate the report:

l
Create Report as OpenDocument Spreadsheet
Create Report as Excel Spreadsheet
5. Select one of the following options to specify the information to include in the report:
l
Full Report. Includes a section on Ticket Properties and Ticket Time (includes all information from the
Ticket Console page plus additional information from the Ticket Editor page); a section on Ticket
Miscellaneous (name of queue administrator and information on other settings and options for the
ticket); a section containing all the entries in the Notes & Attachments pane in the Ticket Editor
page; and a section on Ticket Logs that includes all the log entries for the ticket as displayed in the
[Logs] tab in the Ticket Editor page.
Partial. Includes a section on Ticket Properties and Ticket Time (includes all information from the
Ticket Console page plus additional information from the Ticket Editor page); a section on Ticket
Miscellaneous (name of queue administrator and information on other settings and options for the
ticket); and a section containing all the entries in the Notes & Attachments pane in the Ticket Editor
page.
152
Minimal. Includes a section on Ticket Properties and Ticket Time (includes all information from the
Ticket Console page plus additional information from the Ticket Editor page), and a section on
Ticket Miscellaneous (name of queue administrator and information on other settings and options for
the ticket).
Comments. Includes all the entries in the Notes &Attachments pane in the Ticket Editor page.
Ticket Logs. Includes all the entries in the [Logs] tab in the Ticket Editor page.
Service Logs. Includes all the products selected in the Chargeback Service modal page for the
ticket.
Exclude cloaked notes from report. If you select this checkbox, cloaked comments are not included
in the report.
6. After you have selected the format and the information to be displayed, the ScienceLogic platform will
generate the report. You can immediately view the report, or save it to a file for later viewing.
153
Appendix
E
Embedded Asset, Product, and Vendor
Reports
Ov erv iew
information about:
l
Asset Records
Product Subscriptions
Vendors
154
Gen eratin g a Report for Multiple As s et Records

From the Asset Manager page you can generate a single report that contains information about multiple or all
asset records. The Asset Manager page is located at Registry > Assets > Asset Manager.
To generate a report on multiple or all asset records:
1. Go to the Asset Manager page (Registry > Assets > Asset Manager).
2. In the Asset Manager page, select the [Report] button in the upper right of the screen.
NOTE: If you want to include only certain assets in the report, use the "search as you type" fields at the top of
each column. You can filter the list by one or more column headings. You can then select the
[Report] button, and only the assets displayed in the Asset Manager page will appear in the report.
155
4. In the Export current view as a report page, you must select the format in which the platform will generate
the report. Your choices are:
l
Web page (.html)
Acrobat document ( .pdf)
5. Select the [Generate] button. The report will contain all the information displayed in the Asset Report page.
You can immediately view the report or save it for later viewing.
The report displays the following information from each asset record:
l
Organization
Device
IP Address
MAC Address
Make
Model
Serial
Asset Tag
Type
Function
Asset Owner
Service Status
156
Host ID / SID
Operating System
OS System Name
DNS Hostname
DNS Domain Name
Installed Memory
CPU Count
CPU Type / Make
BIOS / EPROM
Disk Array Size
Disk Count
Disk Size
157
Gen eratin g a Report for a Sin gle As s et Record

You can view a customizable report for a single asset record. You can specify the asset record to create the report
about, the information to include in the report, and the format of the generated report.
To generate a report for a single asset record:
1. Go to the Asset Manager page (Registry > Assets > Asset Manager).
2. In the Asset Manager page, find the asset record for which you want to generate a report. Select its printer
icon (
).
3. The Report Creator modal page appears:
E
4. Select from the following list of formats in which the report can be generated:
l
Create Report as MS Word Document
158
5. Select one of the following to specify the information to include in the report:
l
Full Report. Displays all the information from all of the pages in the asset record.
Partial. Displays all of the information in the Asset Properties page and some information from the Asset
Maintenance & Service page and the Asset Configuration page.
Minimal. Displays a subset of information from the Asset Properties page.
Notes. Displays only the notes from the Asset Notes & Attachments page.
Hardware. Displays all of the information from the Asset Components page and some information from
the Asset Configuration page.
Network. Displays all of the information from the Asset IP Networks page and some information from the
Asset Configuration page.
Support. Displays all of the information in the Asset Properties page and some information from the Asset
Maintenance & Service page.
Software. Displays all of the information from the Asset Licenses page and displays minimal information
from the Asset Properties page.
Legacy. Displays a legacy asset report.
6. When you select the information to include in the report, the ScienceLogic platform will generate the report.
You can immediately view the report or save it to a file for later viewing.
Gen eratin g a Report for Product Subs cription s

From the Product Subscription Manager page you can generate an Excel report on all product subscriptions in
the ScienceLogic platform.
To generate a report on product subscriptions:
1. Go to the Product Subscription Manager page (Registry > Business Services > Product Subscriptions).
2. In the Product Subscription Manager page, select the [Report] button.
159
3. After selecting the [Report] option, specify whether you want to save the report to your local computer or
open the report immediately with Excel. The report will contain all the information displayed in the Product
Subscription Manager page.
Gen eratin g a Report for Multiple Ven dors

From the Vendor Manager page you can generate an .XLS report on all, multiple, or a single vendor in the
ScienceLogic platform. The report will contain information about all vendors in the Vendor Manager page.
To generate a report on all or multiple vendors in the platform:
1. Go to the Vendor Manager page (Registry > Accounts > Vendors).
2. In the Vendor Manager page, select the [Report] button.
NOTE: If you want to include only certain vendors in the report, use the search fields at the top of each
column. You can then select the [Report] button, and only the vendors displayed in the
Vendor Manager page will appear in the report.
3. After selecting the [Report] option, specify whether you want to save the report to your local computer or
open the report immediately. The report will contain all the information displayed in the Vendor Manager
page.
160
Gen eratin g a Report for a Sin gle Ven dor

From the Vendor Manager page you can generate an HTML report for a single vendor. The report displays all
the information from the Vendor Profile page and the Vendor Assets page.
To generate a report for a single vendor:
1. Go to the Vendor Manager page (Registry > Accounts > Vendors).
2. In the Vendor Manager page, find the vendor for which you want to generate a report. Select its printer icon
(
).
3. An HTML report appears, populated with data from the selected vendor. You can print the report or right-click
to save the HTMLpage.
161
2003 - 2015, ScienceLogic, Inc.

All rights reserved.
LIMITATION OF LIABILITY AND GENERAL DISCLAIMER
ALL INFORMATION AVAILABLE IN THIS GUIDE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED. SCIENCELOGIC AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
Although ScienceLogic has attempted to provide accurate information on this Site, information on this Site
may contain inadvertent technical inaccuracies or typographical errors, and ScienceLogic assumes no
responsibility for the accuracy of the information. Information may be changed or updated without notice.
ScienceLogic may also make improvements and / or changes in the products or services described in this
Site at any time without notice.
Copyrights and Trademarks

ScienceLogic, the ScienceLogic logo, and EM7 are trademarks of ScienceLogic, Inc. in the United States,
other countries, or both.
Below is a list of trademarks and service marks that should be credited to ScienceLogic, Inc.The and
symbols reflect the trademark registration status in the U.S. Patent and Trademark Office and may not be
appropriate for materials to be distributed outside the United States.
l
l
l
l
l
ScienceLogic
EM7 and em7
Simplify IT
Dynamic Application
Relational Infrastructure Management
The absence of a product or service name, slogan or logo from this list does not constitute a waiver of
ScienceLogics trademark or other intellectual property rights concerning that name, slogan, or logo.
Please note that laws concerning use of trademarks or product names vary by country. Always consult a
local attorney for additional guidance.
Other
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that
provision shall be deemed severable from this agreement and shall not affect the validity and enforceability
of any remaining provisions. This is the entire agreement between the parties relating to the matters
contained herein.
In the U.S. and other jurisdictions, trademark owners have a duty to police the use of their marks.Therefore,
if you become aware of any improper use of ScienceLogic Trademarks, including infringement or
counterfeiting by third parties, report them to Science Logics legal department immediately.Report as much
detail as possible about the misuse, including the name of the party, contact information, and copies or
photographs of the potential misuse to: legal@sciencelogic.com
800-SCI-LOGIC (1-800-724-5644)
International: +1-703-354-1010

Sciencelogic Reports 7-5-2

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Sciencelogic Reports 7-5-2

Uploaded by

Copyright:

Available Formats

Reports

ScienceLogic version 7.5.2

Video Endpoint Availability Table

Generating a Report for Product Subscriptions

W h at is a Cus tom Report?

This manual includes the following chapters about custom reports:

Generating Quick Reports

Overview of Report Development

An Appendix of Default Reports provided by ScienceLogic

Embedded Reports for Devices

Embedded Reports for Organizations and Users

EmbeddedReports for Ticketing

Embedded Reports for Assets, Products, and Vendors

Generating Quick Reports

Creatin g a Quick Report

To generate a report in the Run Quick Report page:

The default custom reports are:

Asset Service Expiration

Asset Software Licenses

Asset Warranty Expiration

Generating Quick Reports

Device Availability (Page Per Device)

Device By Monitored Service

Device Outage History

Device Top Metrics

Device Top Utilization

Device Utilization by Device Group

Device Utilization Chart

Device Vitals Thresholds

Dynamic App Alerts

Dynamic App Collection

Performance Multi Object/Device Table

Performance Single Object

Generating Quick Reports

Config Dynamic App

Journal Dynamic Application Report

Subscription License Usage Report by Device

Subscription License Usage Report by Type

Event Clear Map

Unique Event Detections

Interface IP MAC Map

Interface Top Metrics

File System Thresholds

File System Top Metrics

Generating Quick Reports

Cisco Call Manager Phone Report

Video Calls by Device Group, Call Type, Bandwidth

Video Endpoint Availability Table

Video Endpoint Availability Chart

Video Endpoint Avg Jitter Column Chart

Video Endpoint Avg Jitter Line Chart

Video Endpoint Avg Jitter Table

Video Endpoint CallDetailRecords

Video Endpoint Detailed Asset Inventory

Video Endpoint Detailed Jitter Line Chart

Video Endpoint Detailed Packet Loss Line Chart

Video Endpoint Packet Loss Column Chart

Video Endpoint Packet Loss Line Chart

Video Endpoint Packet Loss Table

Video Endpoint Performance Detail

Video Endpoint Unavailability Chart

Video Endpoint Unavailability Table

Video Usage Chart