Professional Documents
Culture Documents
OET or
IELTS?
December 2, 2014 by admin Leave a Comment
The Patient
In general, everyone is addressed the same way in casual
everyday English. Special titles or other polite language for rank
or seniority are rarely ever used. So you can speak to most
patients in exactly the same way. However, if there are any
important practical differences in the patients case, its good to
show that you are aware of these and can handle them in
English. For example:
A parent taking a small child to see you:
Doctor: Hi guys. Please, make yourselves comfortable. So
whos sick today?
Parent: My daughter.
Doctor: I see.
A patient with limited English knowledge:
Hi. Im Doctor Smith. Please. Sit down. Tell me if I speak too
fast. How can I help?
Should you refer to the patient by their first name, their last
name or no name at all?
In actual professional practice in Australia and New Zealand,
the common custom is to refer to all patients by their first name,
no matter how old they are. This creates a close connection as
a trusted equal.
But the patients name is not usually given on OET Speaking
test roleplay cards. You can ask the examiner for a name, but
you wont score any more marks for using a name in the
consultation. The only situation where using the name may help
is when you especially need to create a connection and get the
attention of a stubborn patient. For example:
Im worried about you John. If you dont improve your lifestyle
like weve discussed, youre at risk of a more serious heart
attack.
Known vs Unknown Patients
The environment
The patients hospital bed:
Hi, hows it going? My names Sarah, Im the nurse on duty
today. Youre almost ready to be leave the hospital so Ive just
come to talk to you about a few last things to take care of
before you leave.
Your consultation rooms:
Come in! Make yourself comfortable. Now, what brings you
here today?
That should give you a few greetings and introductions to start
with. The most important thing to take away is that the roleplay
cards will give you clues about how to approach the situation
with appropriate language. Read the roleplay card very
Generic drug types are are always used in plural form: e.g.
antibiotics, beta blockers, proton pump inhibitors.
Click here for the practice quiz to test you on the guidelines
above. If youre not yet a member of the site, you will be asked
to join for free to access the quiz.