Sales Representative Job Responsibilities:

Serves customers by selling products; meeting customer needs.

Sales Representative Job Duties:

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily
work schedule to call on existing or potential sales outlets and other trade factors.

Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

Focuses sales efforts by studying existing and potential volume of dealers.

Submits orders by referring to price lists and product literature.

Keeps management informed by submitting activity and results reports, such as daily call reports, weekly
work plans, and monthly and annual territory analyses.

Monitors competition by gathering current marketplace information on pricing, products, new products,
delivery schedules, merchandising techniques, etc.

Recommends changes in products, service, and policy by evaluating results and competitive developments.

Resolves customer complaints by investigating problems; developing solutions; preparing reports; making
recommendations to management.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional
publications; establishing personal networks; participating in professional societies.

Provides historical records by maintaining records on area and customer sales.

Contributes to team effort by accomplishing related results as needed.

Sales Representative
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State/Territory Specific Information

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Sales representatives sell goods and services to industry, business and professional establishments, as well
as to wholesale or retail outlets.
Sales representatives may perform the following tasks:

visit clients to demonstrate use of products, show samples and take orders

arrange a schedule of visits to major potential buyers by contacting people and making
appointments

develop and update knowledge of their own products and the products of their competitors

speak with other sales and marketing personnel in their company to determine the best methods of
promoting products

establish customers' needs and explain and demonstrate products to them, which may involve
providing technical descriptions of products and how they may be used

quote and negotiate prices and credit terms

prepare contracts and record orders

report to employers on sales and provide feedback about the marketing of new or established
products

carry out formal presentations of products using videos and other training aids, attend promotional
markets and organise product displays

work on telemarketing campaigns

plan and work towards meeting sales targets and budgets

use e-business technology.

Specialisations:
Building and Plumbing Supplies Representative
A building and plumbing supplies representative promotes and sells hardware and supplies. Products may
include paint, plaster, builders' tools, wire, timber, wood products and plumbing and electrical supplies.
Business Services Representative
A business services representative promotes and sells credit information, debt collection services, business
publication subscriptions, databases, advertising or other business or financial services.
Chemical Sales Representative
A chemical sales representative sells basic chemicals and chemical products to all sectors of the
manufacturing industry and to the farming sector. Chemical sales representatives provide technical advice to
customers and relay the feedback from customers to production chemists or quality control chemists.
Insurance Sales Representative
An insurance sales representative helps individuals and businesses to understand their insurance needs,
explains their options to them and assists them in purchasing appropriate insurance policies. Insurance sales
representatives can work in property, casualty, life or health insurance.
Motor Vehicle Parts and Accessories Representative
A motor vehicle parts and accessories representative promotes and sells motor vehicle parts and accessories
to retail or wholesale establishments.

Personal and Household Goods Representative

A personal and household goods representative promotes and sells consumer products such as toys,
sporting goods, stationery, floor coverings, textiles, footwear, photographic equipment, toiletries and other
household and personal goods.
Pharmaceutical Representative
A pharmaceutical representative promotes, takes orders for and sells products such as over-the-counter and
prescription drugs, and medical equipment ranging from sticking plasters, tubing and pacemakers to
diagnostic equipment. Pharmaceutical representatives need to be aware of federal and state or territory
legislation governing advertising and promotion of medicines.
Sales Demonstrator
A sales demonstrator displays and demonstrates goods at commercial premises, exhibitions or private
homes and answers questions and offers advice about the use of products. In retail outlets, a sales
demonstrator may arrange stock and ensure that it is attractively presented for sale. They may also take
orders, arrange payment and delivery or collection, and distribute catalogues and advertising material.
Sales representatives spend a lot of time travelling from one location to another, including country and
interstate locations. Meeting sales targets and budgets can be stressful.

Personal Requirements:

enjoy working with people

friendly and confident manner with a pleasant personality

able to work without direct supervision

able to clearly present product and service information

good personal presentation

excellent communication skills.

Related Jobs:

Advertising Account Executive

Importer and Exporter

Insurance Agent

Insurance Broker

Insurance Officer

Market Researcher

Marketing Officer

Retail Buyer

Sales Assistant

Sales Representative (Information Technology)

Sales Representative
Job Title:

Sales Representative

Company Job Code:

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FLSA Status:

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Division/Department

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EEO Code:

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Reports to:

Sales Manager

Last Revision Date:

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Salary Grade/Band: .......................................

SUMMARY
Responsible for all sales activities in assigned accounts or regions. Manage quality and consistency of
product and service delivery.

PRIMARY RESPONSIBILITIES

1. Present and sell company products and services to current and potential clients.
2. Prepare action plans and schedules to identify specific targets and to project the number of contacts
to be made.

3. Follow up on new leads and referrals resulting from field activity.

4. Identify sales prospects and contact these and other accounts as assigned.
5. Prepare presentations, proposals and sales contracts.
6. Develop and maintain sales materials and current product knowledge.
7. Establish and maintain current client and potential client relationships.

8. Prepare paperwork to activate and maintain contract services.

9. Manage account services through quality checks and other follow-up.
10. Identify and resolve client concerns.
11. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
12. Communicate new product and service opportunities, special developments, information, or
feedback gathered through field activity to appropriate company staff.

13. Coordinate company staff to accomplish the work required to close sales.
14. Develop and implement special sales activities to reduce stock.
15. Other duties as assigned.
ADDITIONAL RESPONSIBILITIES

1. Participate in marketing events such as seminars, trade shows, and telemarketing events.
2. Follow-up for collection of payment.
3. Coordinate shipping schedules and delivery of merchandise and services.
4. Provide on-the-job training to new sales employees.
KNOWLEDGE AND SKILL REQUIREMENTS

1. Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school
diploma or equivalent.

2. Ability to persuade and influence others. Ability to develop and deliver presentations. Ability to
create, compose, and edit written materials. Strong interpersonal and communication skills.
Knowledge of advertising and sales promotion techniques. This is normally acquired through a
combination of the completion of a Bachelor's Degree and three to five years of sales or marketing
experience.

3. Visibility requires maintaining a professional appearance and providing a positive company image to
the public.

4. Work requires significant local travel to current and potential clients. This requires the possession of
a valid state drivers license within 60 days of employment.

5. Work requires willingness to work a flexible schedule and occasional overnight travel.

WORKING CONDITIONS
Working conditions are normal for an office environment. Work requires significant local travel and may
require occasional overnight travel and weekend and/or evening work.