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    Despite over 45 per cent growth in the number of employees in 2003-04, the overall employee satisfaction actually improved in 2004. The satisfaction score rose by 9 per cent over last year, according to the annual Dataquest-IDC BPO E-Sat (employee satisfaction) survey. Daksh services emerged as the top employer in the survey this year against its fifth position last year.

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    Despite over 45 per cent growth in the number of employees in 2003-04, the overall employee satisfaction actually improved in 2004. The satisfaction score rose by 9 per cent over last year, according to the annual Dataquest-IDC BPO E-Sat (employee satisfaction) survey. Daksh services emerged as the top employer in the survey this year against its fifth position last year.

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    150 views3 pages

    Job Satisfaction in Bpos

    Uploaded by

    yashodasharma
    Despite over 45 per cent growth in the number of employees in 2003-04, the overall employee satisfaction actually improved in 2004. The satisfaction score rose by 9 per cent over last year, according to the annual Dataquest-IDC BPO E-Sat (employee satisfaction) survey. Daksh services emerged as the top employer in the survey this year against its fifth position last year.

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    `Job satisfaction improves in BPO firms' • RBI sticks to credit policy
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    NEW DELHI, NOV. 10. Staggering growth is often a • World Bank forecasts 6-6.5
    p.c. economic growth rate
    recipe for employee dissatisfaction, as the IT
    industry has seen in 2003-04. But the Rs. 20,000 • Banks may raise interest
    crore BPO (Business Process Outsourcing) services rates
    industry in India has managed to defy this • Ashok Leyland sales dip
    equation. • `Job satisfaction improves
    Despite over 45 per cent growth in the number of in BPO firms'
    employees in 2003-04, the overall employee • IMF upbeat over Indian
    satisfaction actually improved in 2004. economy

    The satisfaction score rose by 9 per cent over last • Harting plans to set up
    office
    year, according to the annual Dataquest-IDC BPO
    E-Sat (employee satisfaction) survey due to be • Downward correction in
    released on Thursday. Daksh services emerged as rupee
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