Humanitarian

Performance
Monitoring

Yangon, 21 May 2015

Agenda
1

HPM - Why and where does it come from?

HPM What are its key elements?

How to strengthen and roll-out HPM in Myanmar

Available resources and Q&A

1 WHY HPM?

HPM A Mission Statement

Support
UNICEF
country
HUMANITARIAN PROGRAMMES
in strengthening RESULTS BASED
performance management, help
identify
BARRIERS
AND
BOTTLENECKS
to
meeting
TARGETS, together with support
for humanitarian ADVOCACY and
RESOURCE MOBILIZATION within
a global context of increased
ACCOUNTABILITY to affected
population.
4

Where does HPM Come from?

Why Humanitarian Performance Monitoring ?

In 2013 UNICEF responded to 289 crises in 83 countries
and received US$ 1.3 billion (out of US$ 4.8b)
In 2014 UNICEF received US$ 1.7
billion for emergencies up from 1.3 billion
In 2015

APPEAL

2013

COUNTRIES
TARGET

A SYSTEM TO BE ABLE TO DEMONSTRATE AND BE

ACCOUNTABLE FOR RESULTS IN EMERGENCIES

Global Standards for HPM introduction and frequency

Standards
As part of key preparedness actions

Frequency
2015: All COs

Standards for low, medium

and high emergency risk
COs

Level 1 humanitarian responses without a

humanitarian appeal. COs in regional HAC chapter

Optional
- to be agreed CO and RO

COs with appeals outside of UNICEF Humanitarian

Action for Children (HAC), less than US 5million

Optional
- to be agreed CO and RO

All Humanitarian Action for Children (HAC) countries

Twice per year
(with their own chapters)
HAC/Inter agency humanitarian appeal countries
with multiple sudden onset / ongoing chronic
emergencies that require significant humanitarian
programmes

Every 2 months

Sudden deterioration in situation requiring increase

in CO humanitarian appeal by US $ 5million

Every 2 months

Declaration of Level 2 or Level 3 Corporate

Emergency

2015 HAC: 32 COs

Myanmar ?

Monthly

May 2015: 11 COs at L3

2 WHAT: KEY COMPONENTS

What is HPM ?
HPM supports higher frequency monitoring in
humanitarian situations around:
1. Programme Progress
2. Programme Coverage and Quality
3. Country cluster/sector lead agency
accountabilities
4. Priority functions in Operations
The aim is to support the CO response by providing
regular updates on progress and gaps to inform the
ongoing management of the response

What HPM can do for the Country Office ?

Do we have enough
RESOURCES
to respond ?

Are we making
PROGRESS/ ENOUGH
PROGRESS?

How is the QUALITY

of our response and
does it meet standards?

Is UNICEF fufilling its

role as a CLUSTER lead?

TO GUIDE AND GROUND DECISIONS ON KEY INFORMATION

SIGNAL NEED FOR SUPPORT TO HEADQUARTERS AND RO
ADJUST STRATEGIES FOR THE REPONSE AND MANAGE PARTNERS
GUIDE ADVOCACY AND STRENGTHEN COORDINATION
ENSURE ACCOUNTABILITY TO BENEFICIARIES AND DONORS

Key components of HPM

Are we
making
progress/
enough
progress?

SitRep
Programme Indicators + Quality Analysis+
Operation Indicators + Cluster Milestones

Are we fulfilling
our Cluster lead
role?

Is the quality of
the response as
expected?

Programme
Progress

- High Frequency
coverage
estimates
- Partner Reports

Programme
Quality
- Field Monitoring
to verify quality
of response,
bottlenecks, etc.

CLUSTERS
UNICEF Cluster
Lead Agency
Accountability
Monitoring

VISION OPERATIONS/SUPPLY/FUNDS

Does response
have adequate
resources?

The Cycle Step-by-Step with Partners

What is the cycle for HPM between UNICEF partners?
STEP ONE
Develop a response
plan guided by the
CCC interventions

STEP TWO
Pick results
indicators guided
by CCC standards

STEP THREE
Share indicators
with partners and
agree on reporting

AND STEP FIVE

Monitor results on the ground

STEP FOUR
Compile and
report progress
against targets

What does it look like real life.

Philippines
Haiyan Response
SitRep 3 months
after the cyclone
hit Tacloban

 Example of HPM Use : for programme and management

Central African Republic HPM dashboard

A few tips: What works, what doesnt

Too many indicators max. is really 2-3 per sector
Indicators that are too ambitious
Common

Mistakes

and indicators that arent ambitious enough

Changing indicators too frequently
Forgetting to align UNICEF and sector indicators
Start small, and build up (quality, nuance, etc.)

Key

Tips

Write up the methodology for calculations

Stagger output and outcome indicators in time

3 HPM FOR MYANMAR

Why is it important to be ready?

Early Warning Early Action Scenarios
Risk One Unrest Rakhine, Central
Risk Two Large Cyclone (Rakhine, Ayeyarwaddy)
Risk Three Earthquake (Northern Shan, Bago)
Risk Four Conflict (Kachin, Shan)

100,000 to 200,000

Affected and/or displaced

>200,000 in case of large cyclone

Severe infrastructural damage, shortages,

potential epidemics, localized insecurity,
destroyed livelihoods

What is in place?...
Mechanisms in the Office

 and what needs to be set-up

Objectives and mechanisms for HPM
Overall
Objective

INCREASE FREQUENCY OF RESULTS/ PERFORMANCE

REPORTING FOR FULL HPM ROLL-OUT

Step

REVIEW AND CONFIRM INDICATORS THAT CAN BE

USED FOR HIGH FREQUENCY MONITORING

ONE
Step

TWO
Step

THREE
+ if feasible

DEVELOP TOOLS TO COLLECT HIGH FREQUENCY DATA

FROM PARTNERS & COMPILE CUMULATIVE RESULTS
IMPLEMENT TOOLS, ADJUST AND DEVELOP OFFICE HPM
DASHBOARD for regular updating and dissemination
DETERMINE
FEASIBILITY
AND
OPTIONS
STRENGTHENED FIELD MONITORING MECHANISM

FOR

4 AVAILABLE RESOURCES & Q&A

Available Resources

http://intranet.unicef.org/emops/emopssite.nsf/root/PageCCCPM1

Available Resources
Global CCC Indicator Guide

Thanks
Questions?