CRAIG C.

SHRADER

Brookside, New Jersey 908 568 1532 ccornell.shrader@gmail.com

CIO|CTO|Operating Officer Technology Leadership

Deliver results in business operations and IT Transformation programs for strategy & architecture, leadership,
project delivery, process engineering and compliance through effective management principles and approach.

+ Expertise in risk & operational management, IT Transformation and Systems integration in financial services in
asset management, cards, brokerage, mortgage and banking.

+ Recognized career results for extending engagements and growing senior client relationships ranging from $5M
to $30M through strategic technology support and targeted development of RFP for organic growth.

+ Innovator in business with a customer service focus, designer of organizational structures and change.
+ Specialist in business turnaround for companies in transition implementing technologic innovation to improve
business process 30-35% and profitability $6M annually.

+ Ruthless investigator of process change re-designing cross departmental process improving Six Sigma and ITIL
process to affect better profitability and customer service.

+ Accomplished consulting results driving business units and core technology groups by removing barriers
obtaining actionable data instilling accountability for business partners needs and feature requirements.

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CEO of a pre-IPO company which closed $4.5M in equity from VC.

Technologist with experience in information security best practices and RSA security cryptology.
Effective management style - Nominated by American Express management consulting team - Best Manager.
Change agent building effective teams and valuable vendor relationships with traits of effective leadership and
executive presence Visionary, Think critically, Be interpretive and decisive, Drive accountability.

+ Passion for excellence accelerating productivity from motivating personnel and developing teams.
+ P/L project responsibility - Develop, track & control IT annual operating and capital budgets to $300M
CREDENTIALS
DataMotion, Morristown, NJ
August, 2013 to August, 2015
Vice President and CISO, Operations and Customer Support
Executive responsible for strategic technology planning, operations, information security and governance for SAAS
implementation and customer service to clients. Focus on process and profitability.
Delivered DataMotion customer support with $4.5M annual services revenue with a 93% renewal rate.
Expertise in encrypted mail technologies including web services and SAAS operations operating 99.987%.
Delivered $350K overhaul of product SAAS architecture platform using Microsoft technology and software.
Lead Go To executive to advise CEO and implement strategies, damage control, and operations profitability.
Developed company critical operations and support team with dedication, accountability and professionalism that
drive the companys key projects and offerings aligned to operations SLAs.
As CISO and compliance Director, responsible for federally audited SaaS operations for HIPAA, HITECH, PII
Compliance and ITIL Service management guidelines. DataMotion is accredited by EHNAC for healthcare.
Infosys Consulting, Bridgewater, NJ
July, 2008 to June, 2013
Senior Program Director, Management Consulting Solutions, IT Transformation COE
Engagement lead and business manager of account relationship and strategic client direction growing accounts
organically in multiple industry sectors. Managed infrastructure and development operations teams in a GDM
deployment model with India, China and Mexico. Work in multiple industry sectors.
Directed delivery initiatives for IT Transformation, Application Migration and Architecture, ERP migration,
BI/DW and informational transformations with focus on value realization methodology for the client.
Conducted strategic assessment of business governance and IT Service Management process and ITIL framework
for compliance/ legal/regulatory and security group reporting to Fidelity Investments CIO.
Substantial career results for new sales, and growing CIO relationships. Major sales success ranging from $5M to
$30M for American Express ($5M ADM, $30M PM BPO) and Waddell & Reed ($7.5M BI/DW).
Specializes in IT Transformation achieving value to American Express by reducing time to market by 35% with
30% cost savings from a global 175 application rationalization and migration factory program.

 Led executive responsibility for delivery of ADM program at DIRECTV. Outsourced program in GDM model has
annual revenues of $82M and 250-person team.
Recognized leader of GDM programs in applications management and infrastructure impacts for:
o ERP migration in Alaska North Slope of IBM legacy software to SAP for BP America;
o Datacenter builds with application rationalization for DTCC in European and Far East DC operations;
o Systems integration lead for a GMAC Financial online bank in Europe.
Infotech Global, Chicago, Illinois
August, 2005 to June, 2008
Managing Director Compliance Consultancy Financial Services and Banking
Complex and correct execution of internal control practices and methodologies for financial process and security.
Activities saved financial services clients from regulatory interdiction, information breaches and fines. Managed
consulting assignments in financial services, and banking with project budgets up to $5M and staff of 27 persons.
Analyzed implemented necessary security compliance changes for the loan origination and underwriting process
to implement security and information protection compliance with state and Federal regulations.
Demonstrated value proposition to CashCalls CEO improving processing time in funding and settlement
control process by 18% based on the best use of information technology.
Developed strategy for IT infrastructure for HSBC bank to reduce datacenter costs. Worked in 3 datacenters
with 2750 UNIX based servers in three environments to reduce the datacenter footprint by 50%.
Eduneering Holdings, Inc., Princeton, NJ
January, 2004 to July, 2005
Chief Technology Officer
$30m in annual revenues
IT budget $3.5M 100 direct reports
Responsible for technology operations in mid-cap company. Focus on maintaining operational high SAAS product
availability and building an effective team. Responsible for tier 1 & 2 technical support, customer service and
system integration of networking links with client systems. Developed customer relationships with J&J and Merck.
Leader for operations in high availability transactional environments with 1,000,000 users; 2500 Simultaneous
average users 24X7 and operating at 99.9987% availability up-time.
Successfully defended ITIL service management practices from J&J 21 CFR Part 11 compliance audit resulting
in positive audit outcome and doubling company revenues by $25M in new customer revenue.
Implemented strategic plan to consolidate two multi-state engineering teams of 50 persons into single
productive unit that increased developer labor use efficiencies 25% and reducing technology expenses.
Hawkeye Communications, New York, NY
January, 2003 to January, 2004
Chief Information Officer
$200M in annual revenues
IT Budget $2.5M
10 direct reports
Senior technical leader working in direct marketing agency collaborating and directing stakeholders, building a
holistic technical view of the organization's strategy, processes, personnel, information, and information
technology assets delivering change.
Operational leader consolidating 15 sites over 4 divisions into single IT support department.
Consolidated and reduced staff 40% implementing a Center of Excellence shared services model saving $50,000
per month in networking infrastructure and labor operating expenses.
Intersect Technologies, Millington, NJ
June, 1990 to November, 2002
President & Founder
$1M in annual revenues
15 direct reports and consultants
Managed and directed an SAAS entrepreneurial start-up company specializing in information supply chain
solutions to CPG retailers, publishing and advertising industry. Responsible for corporate management including
sales, product design, engineering and operations. Implemented agile/extreme project management
methodologies for introduction of new features on-time and on-budget.
Applied business administration skills to raise $4.5M capital from VC investors.
Architected and executed an SAAS web service product using XML standards.
Prior Work Experience:

Vice President/Project Manager, EASTERN MANAGEMENT GROUP

Product Manager, Data Systems, AT&T, Application Engineer, AT&T BELL LABORATORIES
Network Engineer, BELL ATLANTIC & C&P TELEPHONE COMPANIES

EDUCATION
MS, Regional Planning - University of Pennsylvania BS, Biology and Chemistry - University of Arizona
Executive Study in Entrepreneurial Studies, Stanford Graduate School of Business
Associate Adjunct Professor, Drexel University
Board of Director of University of Arizona Alumni Association - Phoenix Chapter
www.linkedin.com/in/cshrader