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FibeAir IP-20 Series

Alarms

September 2014
Release: 7.9
Document Revision C

Copyright 2014 by Ceragon Networks Ltd. All rights reserved.

FibeAir IP-20 Series

Alarms

Notice
This document contains information that is proprietary to Ceragon Networks Ltd. No part of this
publication may be reproduced, modified, or distributed without prior written authorization of
Ceragon Networks Ltd. This document is provided as is, without warranty of any kind.

Trademarks
Ceragon Networks, FibeAir and CeraView are trademarks of Ceragon Networks Ltd.,
registered in the United States and other countries.
Ceragon is a trademark of Ceragon Networks Ltd., registered in various countries.
CeraMap, PolyView, EncryptAir, ConfigAir, CeraMon, EtherAir, CeraBuild, CeraWeb,
and QuickAir, are trademarks of Ceragon Networks Ltd.
Other names mentioned in this publication are owned by their respective holders.

Statement of Conditions
The information contained in this document is subject to change without notice. Ceragon
Networks Ltd. shall not be liable for errors contained herein or for incidental or consequential
damage in connection with the furnishing, performance, or use of this document or equipment
supplied with it.

Open Source Statement


The Product may use open source software, among them O/S software released under the GPL or
GPL alike license ("GPL License"). Inasmuch that such software is being used, it is released under
the GPL License, accordingly. Some software might have changed. The complete list of the
software being used in this product including their respective license and the aforementioned
public available changes is accessible on http://www.gnu.org/licenses/.

Information to User
Any changes or modifications of equipment not expressly approved by the manufacturer could
void the users authority to operate the equipment and the warranty for such equipment.

Ceragon Proprietary and Confidential

FibeAir IP-20 Series

Alarms

About This Guide


This document lists the alarms supported in the IP-20 series IDU products for
software release 7.9. This document applies to the following products:
FibeAir IP-20G
FibeAir IP-20N
FibeAir IP-20A
FibeAir IP-20LH
FibeAir IP-20C
FibeAir IP-20S
FibeAir IP-20E

Ceragon Proprietary and Confidential

FibeAir IP-20 Series

Alarms

Alarms
The following table lists all alarms used in FibeAir IP-20 products. The Supported Products column indicates which products use the
alarm. Options are:
All Alarm is supported by all FibeAir Products.

Outdoor Alarm is supported by IP-20C, IP-20S, and IP-20E.


IDU Alarm is supported by IP-20G, IP-20N, IP-20A, and IP-20LH.

Alarm ID Type

Description

Severity

Probable Cause

28

Event

Unit warm reset.

Indeterminate

Outdoor

29

Event

Unit reset.

Warning

Outdoor

31

Event

Change Remote request was sent

Major

IP-20C, IP-20S

32

Event

Protection switchover due to remote request

Major

IP-20C, IP-20S

100

Alarm

LAG is not fully functional - LAG Degraded.

Major

All

101

Alarm

LAG operational state is down

Critical

All

150

Alarm

Interface is down due to automatic state


propagation.

Major

Failure of the radio interface which is monitored


for automatic state propagation causes
automatic shutdown of the controlled interface.

Corrective Action

Supported Products

Check adjacent radio interface for failure


conditions that caused automatic state
propagation.

All

1. Check existence of mate unit.


1. Mate unit is absent/failure.
200

307

Alarm

Event

Protection communication is down

TDM interface is up

Ceragon Proprietary and Confidential

Major

Warning

2.

Protection cable is disconnected.

3.

Unit failure.

2.

Check protection cable connection


between units.

3.

Reset mate unit.

4.

Replace mate unit.

All

IDU

Page 4 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

308

Event

TDM interface is down

Warning

401

Alarm

Ethernet Loss of Carrier

Major

407

Event

Ethernet interface is up

Warning

All

408

Event

Ethernet interface is down

Warning

All

602

Alarm

Alarm

Radio excessive BER

Link ID mismatch

Major

Major

1. Cable disconnected.

1. Check connection of cable

2.

2.

Defective cable.

2.

Defective IF cable.

3.

Fault in RFU.

4.

Fault in RMC (Radio Modem Card).

Link ID is not the same at both sides of link


1. Fade in the link.

603

Alarm

Radio loss of frame

Ceragon Proprietary and Confidential

Critical

Supported Products
IDU

1. Fade in the link.


601

Corrective Action

2.

Defective IF cable.

3.

Fault in RFU.

4.

Fault in RMC (Radio Modem Card).

5.

Different radio scripts at both ends of the


link.

All

Replace cable.

1. Check link performance.


2.

Check IF cable and replace if


required.

All

3.

Replace RFU.

4.

Replace RMC (Radio Modem Card).

Configure same Link ID for both sides of


link

All

1. Check link performance.


2.

Check IF cable and replace if


required.

3.

Replace RFU.

4.

Replace RMC (Radio Modem Card).

5.

Make sure same script is loaded at


both ends of the link.

All

Page 5 of 30

FibeAir IP-20 Series

Alarm ID Type

Description

Alarms

Severity

Probable Cause
1. Fade in the link.

604

Alarm

Radio signal degrade

Minor

2.

Defective IF cable.

3.

Fault in RFU.

4.

Fault in RMC (Radio Modem Card).

Corrective Action

Supported Products

1. Check link performance.


2.

Check IF cable and replace if


required.

All

3.

Replace RFU.

4.

Replace RMC (Radio Modem Card).

605

Event

Radio interface is up

Warning

All

606

Event

Radio interface is down

Warning

All

801

Alarm

Corrupted inventory file

Warning

The inventory file is corrupted

802

Alarm

Inventory file not found

Warning

The inventory file is missing

901

Alarm

Demo license is active

Warning

Demo license has been activated by the user

902

Event

Demo license is expired

Warning

All

903

Event

Demo license is started

Warning

All

904

Event

Demo license is stopped

Warning

All

905

Event

License key loading failure

Major

All

906

Event

License key loaded successfully

Warning

All

Ceragon Proprietary and Confidential

1. Reset the system.


2.

Reinstall the software.

1. Reset the system.


2.

Reinstall the software.

Disable the demo license

All
All
All

Page 6 of 30

FibeAir IP-20 Series

Alarm ID Type

Description

Alarms

Severity

Probable Cause
The current configuration does not match the
licensed feature set.

907

Alarm

License violation

Critical

48 hours after a "license violation" alarm is


raised, sanction mode is activated in which all
alarms except the license violation alarm are
cleared and no new alarms are raised.

Corrective Action

Supported Products

1. Get the list of features'


configurations that are violated via
the "license information report".

All

2.

Install a new license that allows the


use of all required features.

908

Alarm

Demo license is about to expire

Major

Demo license allowed period is about to end


within 10 days

Disable the demo license and install a


new valid one

All

910

Alarm

License signature failure

Major

License key validation has failed due to invalid


product serial number

Replace the IDU

All

911

Event

License violation sanction is enforced

Major

913

Alarm

License components are missing or corrupted

Major

Essential internal license components are


missing or corrupted.

Reinstall software

All

1002

Alarm

Radio protection configuration mismatch

Major

The configuration between the radio protection


members is not aligned

Apply a copy-to-mate command to copy


the configuration from the required radio
to the other one

IDU

1006

Event

Radio protection switchover - reason

Warning

Protection decision machine initiated switchover


due to local failure or user command

Check the system for local failures

IDU

All

1. Add radio module.


1007

1008

Alarm

Event

Radio protection no mate

Remote switchover request was sent - reason

Ceragon Proprietary and Confidential

Major

Warning

Radio protection function is missing radio


module, module defected or disabled

2.
3.

Replace a defective existing radio


module.

IDU

Make sure all radio interfaces are


enabled.
IDU

Page 7 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

Supported Products

1009

Alarm

Radio protection lockout command is on

Major

The user has issued a lockout command

Clear the lockout command

IDU

1102

Event

Software installation status:

Warning

1105

Event

New version installed

Warning

1111

Event

User approved download of software version file

Warning

All

1112

Event

Software download status:

Warning

All

1113

Event

Missing components:

Warning

All

1114

Event

Incomplete file set; missing components

Warning

Software bundle is missing components.

1150

Event

Configuration file backup generation started

Warning

User command

All

1151

Event

Configuration file backup created

Warning

Backup file creation finished successfully

All

1152

Event

Failure in configuration file backup generation

Warning

System failed in attempt to create backup


configuration file

All

1153

Event

Configuration successfully restored from file


backup

Warning

Configuration restore finished successfully

All

Warning

System failed in attempt to restore configuration


from backup file

1154

1155

Event

Event

Failure in configuration restoring from backup file

Configuration restore operation cancelled

Ceragon Proprietary and Confidential

Warning

All
A software version has been installed but system
has not been reset.

Restore operation cancelled because of user


command or execution of another configuration
management operation

All

Get a complete software bundle

All

1. Configuration file system type


mismatch
2.

All

Invalid or corrupted configuration file

Try again

All

Page 8 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

1156

Event

User issued command for transfer of configuration


Warning
file

User command

All

1157

Event

Configuration file transfer successful

Warning

Configuration file transfer successful

All

1158

Event

Configuration file transfer failure

Warning

1. Communications failure.
2.

File not found in server

Corrective Action

Supported Products

1. Mark sure protocol details are


properly configured.
2.

All

Make sure file exists.

1159

Event

Configuration file transfer in progress

Warning

File transfer started

All

1163

Event

CLI configuration script activation started

Warning

User command

All

1164

Event

CLI Configuration script executed successfully

Warning

All
1. Syntax Error.

Verify script in the relevant line, and run


again.

1165

Event

CLI Configuration script failed

Warning

1166

Event

Unit info file transfer status:

Warning

All

1167

Event

Unit info file creation status:

Warning

All

1169

Event

Configuration restore operation started

Warning

Restore operation started because of user


command

1201

Alarm

Modem firmware file not found

Critical

Modem file is missing

1202

Alarm

Modem firmware was not loaded successfully

Critical

1203

Event

Modem watch-dog reset event

Warning

Ceragon Proprietary and Confidential

2.

Error returned by system during runtime

Note that script may assume pre-existing


configuration.

All
1. Download software package.
2.

Reset the system.

1. Modem firmware file is corrupted.

1. Download software package.

2.

2.

System failure.

All

Reset the system.

All
All
All

Page 9 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

Supported Products

1301

Alarm

Radio MRMC script LUT file is corrupted

Critical

Damaged radio MRMC script LUT file

Download the specific radio MRMC script


IDU
LUT file

1302

Alarm

Radio MRMC script LUT file is not found

Critical

Missing radio MRMC script LUT file

Download the specific radio MRMC script


IDU
LUT file

1304

Alarm

Radio MRMC script modem file is corrupted

Critical

Damaged radio MRMC script modem file

Download the specific radio MRMC script


IDU
modem file

1305

Alarm

Radio MRMC script modem file is not found

Critical

Missing radio MRMC script modem file

Download the specific radio MRMC script


IDU
modem file

1308

Alarm

Radio MRMC RFU file is corrupted

Critical

Damaged Radio MRMC script LUT file

Download the specific radio MRMC RFU


file

IDU

1309

Alarm

Radio MRMC RFU file is not found

Major

Missing radio MRMC RFU file

Download the specific radio MRMC RFU


file

IDU

1312

Alarm

Radio MRMC script loading failed

Major

Damaged hardware module

Replace the radio hardware module

All

1401

Alarm

Incompatible RFU TX calibration

Major

RFU calibration tables require SW upgrade

Upgrade IDU SW

All

1501

Alarm

Remote communication failure

Critical

Fade in the link

Check the link performance

All

1601

Alarm

IF loopback

Warning

User enabled IF loopback

Disable IF loopback

All

1. Check IF cable and connectors.


1701

Alarm

Cable open

Ceragon Proprietary and Confidential

Major

Cable is not connected to RMC (Radio Modem


Card) or RFU

2.

Verify that the N-Type connector


inner pin is not spliced.

3.

Replace RMC (Radio Modem Card).

4.

Replace RFU.

All

Page 10 of 30

FibeAir IP-20 Series

Alarm ID Type

Description

Alarms

Severity

Probable Cause

Corrective Action

Supported Products

1. Check IF cable and connectors.


2.
1702

Alarm

Cable short

Major

Physical short at the IF cable

Verify that the N-Type connector


inner pin is not spliced.

3.

Replace RMC (Radio Modem Card).

4.

Replace RFU.

All

1. Check IF cable and connectors.


1. Defective IF cable.
1703

1704

Alarm

Alarm

RFU communication failure

RFU delay calibration failure 1

Warning

Warning

2.

IF cable not connected properly.

3.

Defective RMC (Radio Modem Card).

4.

Defective RFU.

5.

RFU software download in progress.

Defective RFU

2.

Verify that N-Type connector inner


pin is not spliced.

3.

Replace RMC (Radio Modem Card).

4.

Replace RFU.

For a high power RF Unit:


1.

Check BMA connector on OCB

2.

Check BMA connector on RFU.

1. Reset the RMC (Radio Modem


Card) / RFU.
2.

1705

Alarm

RFU delay calibration failure 2

Warning

Calibration cannot be completed due to notch


detection

All

All

Replace RFU.

Enter delay calibration value manually.

All

1. Check installation conditions.


1706

Alarm

RFU extreme temperature

Ceragon Proprietary and Confidential

Warning

1. Installation conditions.
2.

2.

Verify operation as per product's


specs.

3.

Replace RFU.

Defective RFU.

All

Page 11 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

Supported Products

1708

RFU frequency was set automatically

Warning

Defective RFU

1. Check if problem repeats and if


errors/alarms reported.

All

Event

2.

Replace RFU.

1709

Alarm

RFU hardware failure 1

Critical

Defective RFU.

Replace RFU.

All

1710

Alarm

RFU hardware failure 2

Critical

Defective RFU.

Replace RFU.

All

1. Check IF cable connectors.


1. IF cable connection.
1711

Alarm

Low IF signal to RFU

Major

2.

Defective RFU.

3.

Defective RMC (Radio Modem Card).

2.

Verify that N-Type connector inner


pin is not spliced.

3.

Replace RMC (Radio Modem Card).

4.

Replace RFU.

All

1. Check IF cable and connectors.


1712

Alarm

Low IF signal from RFU

Warning

2.

Verify that N-Type connector inner


pin is not spliced.

3.

Replace RMC (Radio Modem Card).

4.

Replace RFU.

Low RX IF signal (140 MHz) from RFU.

1. Installation conditions.

1. Check installation conditions.

2.

2.

All

1713

Alarm

RFU PA extreme temperature

Warning

1721

Event

RFU reset

Major

1722

Alarm

RFU loopback is active

Major

1723

Event

RFU mode changed to Combined

Indeterminate

All

1724

Event

RFU mode changed to Diversity

Indeterminate

All

1725

Event

RFU mode changed to Main

Indeterminate

All

Ceragon Proprietary and Confidential

Defective RFU.

Replace RFU.

All
All

User has activated RFU loopback.

Disable RFU loopback.

All

Page 12 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

Supported Products

1726

RFU power supply failure

Major

At least one of the RFU's power supply voltages


is too low.

Replace RFU.

All

Alarm

1. Check antenna alignment & link


planning.
1727

Alarm

RFU RX level out of range

Warning

RSL is very low, link is down.

2.

Check link settings (TX power, TX


frequency).

3.

Check antenna connections.

4.

Replace local/remote RFU.

All

1. Check that the fault is not due to


rain/multi-path fading or lack of LOS.
1. Improper installation.
1728

Alarm

RFU RX level path1 out of range

Warning

2.
3.

2.

Check link settings (TX power, TX


frequency).

3.

Check antenna alignment.

4.

Check antenna connections.

5.

Replace local/remote RFU.

Fading event.
Defective RFU.

All

1. Check that the fault is not due to


rain/multi-path fading or lack of LOS.
1. Improper installation.
1729

Alarm

RFU RX level path2 out of range

Warning

2.
3.

Ceragon Proprietary and Confidential

2.

Check link settings (TX power, TX


frequency).

3.

Check antenna alignment.

4.

Check antenna connections.

5.

Replace local/remote RFU.

Fading event.
Defective RFU.

All

Page 13 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

Supported Products

1733

Alarm

RFU synthesizer unlocked

Major

1. Replace RFU.
At least one of the RFU synthesizers is unlocked 2. In XPIC mode, replace mate RFU as All
well.

1734

Alarm

RFU TX level out of range

Minor

Defective RFU (the RFU cannot transmit the


requested TX power)

1735

Alarm

RFU TX Mute

Warning

RFU Transmitter muted by user

Unmute the RFU transmitter

All

1736

Alarm

IDU SW does not support this type of RFU

Major

IDC SW does not support the RFU

Upgrade IDC SW

All

1737

Event

Card was extracted from slot

Warning

Card was extracted from slot

NA

IDU

1738

Alarm

Card is in Failure state

Major

Card is down as a result of card failure

1739

Alarm

FPGA Firmware file not found

Critical

There is no FPGA file found on the Main Board


for the card on the slot

1. Replace RFU.
2.

Intermediate solution - reduce TX


power.

1. Reset Card.
2.

Check if slot was disabled.

NA

All

IDU
IDU

1. Reset Card.
1740

Alarm

Download card firmware has failed

Major

Firmware download was unsuccessful.

2.

Download software package.

3.

Try to insert another Card.

1741

Event

Card was inserted to slot

Warning

Card was inserted to slot

NA

1742

Alarm

Card is in interconnection failure state

Major

Card is down as a result of card interconnection


failure

1. Reset Card.

1743

Alarm

Expected Card is missing in slot

Major

1. Card is missing.

Ceragon Proprietary and Confidential

2.

Expected Card Type configured on empty


slot.

2.

IDU
Check if the slot was disabled.

1. Insert Expected Card.


2.

IDU

Clear Expected Card Type.

IDU

IDU

Page 14 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

1744

Alarm

This Card type is not supported in this slot

Major

The card is not on the Allowed Card Types list


for this slot.

1745

Event

Card operational state is Down

Indeterminate

Card state was change to Down state

NA

IDU

1746

Event

Card operational state is Up

Indeterminate

Card state was change to Up state

NA

IDU

1747

Event

Card operational state is Up with Alarms

Indeterminate

Card state was change to Up state but with


Alarms indication

NA

IDU

1748

Alarm

Unexpected Card Type in slot

Minor

Expected card type is different than the actual


card type

1. Insert Expected Card.

1749

Event

Slot was Disabled

Indeterminate

The user Disabled slot

NA

IDU

1750

Event

Slot was Enabled

Indeterminate

The user Enabled slot

NA

IDU

1751

Event

Card on slot was Reset

Indeterminate

The user Reset slot

NA

IDU

1752

Event

FAN Card was extracted from slot

Warning

FAN Card was extracted from slot

1753

Event

FAN failure

Major

1754

Event

FAN Card was inserted to slot

Warning

1755

Alarm

FAN Card is missing in slot

Critical

1756

Alarm

Extreme Temperature

Major

System Temperature not in allowed range.

NA

IDU

1757

Alarm

FAN Card is in Failure state

Major

FAN Card is in Failure state

Change FAN Card

IDU

1758

Event

Power Supply was extracted from slot

Warning

Power Supply was extracted from slot

IDU

1759

Event

Power Supply was inserted to slot

Warning

Power Supply was inserted to slot.

IDU

Ceragon Proprietary and Confidential

Corrective Action

Supported Products

1. Reset.
2.

2.

Insert Card belongs to Allowed Card IDU


Types list.

Change Expected Card Type.

IDU

IDU
IDU

FAN Card was inserted to slot

IDU

1. FAN Card is missing.

1. Insert FAN Card.

2.

2.

Slot enabled when empty.

Disable slot.

IDU

Page 15 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

1. Power Supply is missing.

1. Insert Power Supply.

2.

1760

Alarm

Power Supply is missing in slot

Major

2.

1761

Alarm

Over voltage

Major

System Power Voltage higher than allowed.

NA

IDU

1762

Alarm

Under voltage

Major

System Power Voltage Lower than allowed.

NA

IDU

1763

Alarm

The Main board firmware is not found

Warning

Slot enabled when empty.

Supported Products
IDU

Disable slot.

IDU
1. Reset board.

1764
1765

Alarm
Event

Download Main Board firmware has failed


Main Board was reset

Major

Firmware download was unsuccessful.

Event

RFU installation failure

Download software package.

3.

Try to insert another board.

IDU

Warning

IDU
1. Unsupported RFU type.

1766

2.

Warning

2.

IDU-RFU communications problem.

3.

RFU failure.

1. Make sure RFU is supported by SW


version.
2.

Check IDU-RFU cable.

3.

Replace RFU.

IDU

1767

Event

RFU installation in progress

Warning

User command

IDU

1768

Event

RFU installation successfully completed

Warning

User command

IDU

1770

Event

Unit performing power-up.

Major

1780

Event

MRMC running script is deleted

Ceragon Proprietary and Confidential

Warning

Outdoor
1. Make sure the required software
package include the running MRMC
New installed software package does not include
radio script.
All
the running MRMC radio script
2. Download and install the correct
software package.

Page 16 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

Supported Products

1781

Event

MRMC running script is updated

Warning

New installed software package does has an


updated version of the running MRMC radio
script

Reset the radio carrier to reacquire the


new updated MRMC radio script

All

1790

Alarm

Hardware failure

Critical

An internal hardware failure has been detected


by the system.

Replace the card or unit reporting the


hardware failure.

All

1800

Alarm

T3 sync interface Loss of Carrier

Major

1. Cable disconnected.

1. Check connection of the cable.

2.

2.

2001

Alarm

TDM-LIC has rebooted and is not in service now

Major

2002

Alarm

TDM-LIC configuration mismatch

Major

Defective cable.

Replace the cable.

1. Recent TDM-LIC card reset;

1. Wait for card to reboot.

2.

2.

System malfunction.

1. Recent warm reset of TDM-LIC;


2.

System malfunction.

Reset the TDM-LIC card.

Power cycle the TDM-LIC.

IDU
IDU
IDU

1. Reconnect line.
2003

Alarm

Loss of Signal (LOS) on TDM-LIC's front panel


clock port

Major

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

2004

Alarm

Communication with TDM-LIC is disrupted in


Host-Card direction

Minor

System malfunction

Reset the TDM-LIC.

IDU

2005

Alarm

TDM-LIC hardware failure

Major

System malfunction

Reset the TDM-LIC.

IDU

2006

Alarm

No communication with TDM-LIC

Major

System malfunction

Reset the TDM-LIC.

IDU

2007

Alarm

Jitter-buffer-overrun alarm on TDM service

Major

Something wrong on TDM service


synchronization

Check TDM service configuration

IDU

2008

Alarm

Late-frame alarm on TDM service

Warning

Something wrong on TDM service

Check TDM service configuration

IDU

Ceragon Proprietary and Confidential

Page 17 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

2009

Loss-of-frames alarm on TDM service

Major

Failure along the network path of TDM service

Check network or configuration for errors


in the network transport side of the
IDU
service

Alarm

2010

Alarm

Malformed-frames alarm on TDM service

Major

2011

Alarm

Misconnection alarm on TDM service

Major

Alarm

Alarm Indication Signal (AIS) on TDM-LIC TDM


port

Major

Alarm

Loss Of Frame (LOF) on TDM-LIC TDM port

Major

Alarm

Loss Of Multi-Frame (LOMF) on TDM-LIC TDM


port

2012

2013

2014

2015

Alarm

Loopback on TDM-LIC TDM port

Ceragon Proprietary and Confidential

Major

Warning

1. Payload size does not correspond to the


defined value.

Supported Products

Check TDM service configuration

IDU

Stray packets with wrong RTP configurations are


Check TDM service configuration
received and dropped.

IDU

2.

Mismatch in PT value in RTP header (if


used)

1. Line is not properly connected.


2.

External equipment is faulty.

1. Reconnect line.
2.

Check line cables.

3.

Check external equipment.

1. Line is not properly connected.


2.

2.

External equipment is faulty.

1. Line is not properly connected.


2.

IDU

External equipment is faulty.

1. Line is not properly connected.

External equipment is faulty.

IDU

1. Reconnect line.
2.

Check line cables.

3.

Check external equipment.

IDU

1. Reconnect line.
2.

Check line cables.

3.

Check external equipment.

IDU

Page 18 of 30

FibeAir IP-20 Series

Alarm ID Type

Description

Alarms

Severity

Probable Cause
1. Line is not properly connected.

2016

2017

Alarm

Alarm

Loss Of Signal (LOS) on TDM-LIC TDM port

Remote Alarm Indication (RAI) on TDM-LIC TDM


port

Major

Minor

2018

Alarm

E1/DS1 Unexpected signal on TDM-LIC TDM port Warning

2021

Event

SSM received pattern change was discovered

2.

Cable is faulty.

3.

External equipment is faulty.

4.

Defective TDM-LIC.

1. Line is not properly connected.


2.

External equipment is faulty.

Corrective Action
1. Reconnect line.
2.

Check line cables.

3.

Check external equipment.

2.

Check line cables.

3.

Check external equipment.

1. Enable relevant port.

2.

2.

Warning

IDU

1. Reconnect line.

1. Port is disabled.
Line is connected to a disabled port.

Supported Products

IDU

Disconnect cable from relevant port.

No action is required.

IDU
IDU

1. Reconnect line.
2022

Alarm

Excessive BER on TDM-LIC STM1/OC3 port

Major

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

1. Reconnect line.
2023

Alarm

Loss Of Frame (LOF) on TDM-LIC STM1/OC3


port

Major

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

1. Reconnect line.
2024

Alarm

Loopback on TDM-LIC STM1/OC3 port

Ceragon Proprietary and Confidential

Warning

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

Page 19 of 30

FibeAir IP-20 Series

Alarm ID Type

Description

Alarms

Severity

Probable Cause

Corrective Action

Supported Products

1. Reconnect line.
2025

Alarm

Loss Of Signal (LOS) on TDM-LIC STM1/OC3


port

Critical

2026

Alarm

SFP is muted on TDM-LIC STM1/OC3 port

Warning

2027

Alarm

SFP absent on TDM-LIC STM1/OC3 port

Critical

2028

Alarm

SFP failure on TDM-LIC STM1/OC3 port

Critical

2029

Alarm

SFP transmit failure on TDM-LIC STM1/OC3 port

Critical

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU
1. SFP is not properly installed.

1. Install SFP properly.

2.

2.

SFP is faulty.

1. Install SFP properly.

2.

2.

SFP is faulty.

1. Install SFP properly.

2.

2.

Alarm

Signal Degrade on TDM-LIC STM1/OC3 port

Minor

2.

SFP is not properly installed.

3.

SFP is faulty.

4.

External equipment is faulty

1. J0 misconfiguration.
2031

Alarm

J0 Trace Identifier Mismatch on TDM-LIC


STM1/OC3 port

Ceragon Proprietary and Confidential

Minor

2.

Line is not properly connected.

3.

SFP is not properly installed.

4.

External equipment is faulty.

IDU

Replace the card.

1. SFP is not properly installed.


SFP is faulty.

IDU

Replace the card.

1. SFP is not properly installed.

1. Line is not properly connected.


2030

IDU

IDU

Replace the card.

1. Install SFP properly.


2.

Reconnect line.

3.

Check line cables.

4.

Check external equipment.

5.

Power cycle the TDM-LIC.

IDU

1. Make sure expected and received


J0 match.
2.

Install SFP properly.

3.

Reconnect line.

4.

Check line cables.

5.

Check external equipment.

6.

Power cycle the TDM-LIC.

IDU

Page 20 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

2032

SSM pattern received on TDM-LIC STM1/OC3


port changed

Warning

Event

Probable Cause

Corrective Action

Supported Products
IDU

1. Reconnect line.
2033

Alarm

Alarm Indication Signal (AIS) on TDM-LIC


VC12/VT1.5

Minor

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

1. Reconnect line.
2034

Alarm

Excessive BER on TDM-LIC VC12/VT1.5

Minor

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

1. Reconnect line.
2035

Alarm

Loopback on TDM-LIC VC12/VT1.5

Warning

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

1. Reconnect line.
2036

Alarm

Payload Mismatch Path (PLM) received on TDMLIC VC12/VT1.5

Minor

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

1. Reconnect line.
2037

Alarm

Remote Defect Indication (RDI) received on TDMMinor


LIC VC12/VT1.5

Ceragon Proprietary and Confidential

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

Page 21 of 30

FibeAir IP-20 Series

Alarm ID Type

2038

Alarm

Description

Signal Label Mismatch (SLM) received on TDMLIC VC12/VT1.5

Alarms

Severity

Probable Cause

1. J2 misconfiguration.
Minor

2.

Line is not properly connected.

3.

External equipment is faulty.

Corrective Action

Supported Products

1. Make sure expected and receive J2


match.
2.

Reconnect line.

3.

Check line cables.

4.

Check external equipment.

5.

Power cycle the TDM-LIC.

IDU

1. Reconnect line.
2039

Alarm

Signal Degrade on TDM-LIC VC12/VT1.5

Minor

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

1. Reconnect line.
2040

Alarm

Unequipped on TDM-LIC VC12/VT1.5

Minor

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

The configuration between the TDM-LIC card


protection members is not aligned

Apply a copy-to-mate command to copy


the configuration from the required TDM- IDU
LIC to the other one

TDM-LIC card protection group lockout command


Minor
is on

The user has issued a lockout command

Clear the lockout command

IDU

A member of TDM-LIC card protection group is


missing

TDM-LIC card is not installed in the shelf

Install the missing TDM-LIC card

IDU

2041

Alarm

TDM-LIC card protection configuration mismatch

2042

Alarm

2043

Alarm

Ceragon Proprietary and Confidential

Major

Minor

Page 22 of 30

FibeAir IP-20 Series

Alarm ID Type

2044

Event

Description

TDM-LIC card protection switch over, priority

Alarms

Severity

Warning

Probable Cause

Corrective Action

1. LOS alarm on a STM1 interface of the


TDM-LIC card protection group member;

1. Check line cables.

2.

2.

A TDM-LIC card protection group member


was disabled or pulled out of the shelf

Supported Products

IDU

Check external equipment.

1. Reconnect line.
2045

Alarm

Loss Of Pointer (LOP) received on TDM-LIC


VC12/VT1.5

Minor

2046

Event

Path protection switch on TDM service

Minor

2047

Event

Path protection revertive switch on TDM service

Minor

Alarm

Loss of Signal on Line Interface (LOS) on STM1/OC-3 port.

2100

2101

2102

2103

Alarm

Alarm

Alarm

Loss of Frame on Line Interface (LOF) on STM1/OC-3 port.

Critical

Major

Alarm Indication Signal on Line Interface (MSAIS/AIS-L) received.

Minor

Remote Defect Indication on Line Interface (MSRDI/RDI-L) received.

Minor

Ceragon Proprietary and Confidential

1. Line is not properly connected.

2.

Check line cables.

2.

3.

Check external equipment.

4.

Power cycle the TDM-LIC.

External equipment is faulty.

IDU

1. Failure along service primary path.

1. Check errors along primary path

2.

2.

User command.

Primary path has been operational for the


duration of the defined WTR time
1. Line is not properly connected.
2.

External equipment is faulty.

1. Line is not properly connected.


2.

External equipment is faulty.

1. Line is not properly connected.


2.

External equipment is faulty.

External equipment is faulty.

Check local service configuration.

IDU
IDU

1. Reconnect line.
2.

Check line cables.

3.

Check external equipment.

IDU

1. Reconnect line.
2.

Check line cables.

3.

Check external equipment.

IDU

1. Reconnect line.
2.

Check line cables.

3.

Check external equipment.

Check external equipment.

IDU

IDU

Page 23 of 30

FibeAir IP-20 Series

Alarm ID Type
2104

2105

Alarm

Alarm

Description
Loss of STM-1/OC-3 Frame on Radio Interface.

MS-AIS/AIS-L on Radio Interface detected.

Alarms

Severity

Probable Cause

Corrective Action
1. Check link performance.

Major

1. All channels in Multi Carrier ABC group are


down.

2.

Check radio alarms for channel.

2.

3.

Check configuration.

Minor

Incorrect configuration on remote side.

1. Remote STM-1/OC-3 signal is missing


(LOS/LOF/MS-AIS/AIS-L on remote STM1/OC-3 interface).
2.

Supported Products
IDU

Check remote equipment.

IDU

STM-1/OC-3 Channel removed due to


reduced radio capacity on remote side.

2106

Alarm

MS-RDI/RDI-L on Radio Interface detected.

Minor

External equipment is faulty.

Check remote equipment.

IDU

2107

Alarm

Loopback

Warning

Looping.

Remove looping.

IDU

2108

Alarm

STM-1/OC-3 Channel Removed alarm (due to


reduced radio capacity).

Warning

1. Reduced capacity.

1. Check link performance.

2.

2.

2109

Alarm

PBRS insertion.

Warning

2110

Alarm

SFP absent on STM-1/OC-3 port.

Critical

Fading

Check radio alarms for channel.

PRBS insertion on STM-1/OC-3 card.

Remove PRBS insertion.

1. SFP is not properly installed.

1. Install SFP properly.

2.

SFP is faulty.

2.

SFP is faulty.

1. Replace SFP or insert SFP if it is not


inserted correctly.
IDU
2. Replace the card.

Replace the card.

2111

Alarm

SFP Transmit Failure on STM-1/OC-3 port.

Critical

1.

2112

Alarm

SFP is muted on STM-1/OC-3 port.

Warning

SFP is muted by configuration.

Remove muting.

2113

Alarm

STM-1/OC-3 Channel Removed alarm (due to


reduced radio capacity).

Warning

1. Reduced capacity.

1. Check link performance.

2.

2.

Ceragon Proprietary and Confidential

IDU

Fading.

Check radio alarms for channel.

IDU
IDU

IDU
IDU

Page 24 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

2114

Alarm

STM-1/OC-3 Channel Removed alarm (due to


reduced radio capacity).

Warning

2115

Alarm

STM-1/OC-3 Channel Removed alarm (due to


reduced radio capacity).

Warning

2116

Alarm

STM-1/OC-3 Channel Removed alarm (due to


reduced radio capacity).

Warning

2117

Alarm

STM-1/OC-3 Channel Removed alarm (due to


reduced radio capacity).

Warning

2118

Alarm

STM-1/OC-3 Channel Removed alarm (due to


reduced radio capacity).

Warning

2119

Alarm

STM-1/OC-3 Channel Removed alarm (due to


reduced radio capacity).

Warning

Probable Cause

Corrective Action

1. Reduced capacity.

1. Check link performance.

2.

2.

Fading.

1. Check link performance.

2.

2.

1. Check link performance.

2.

2.

1. Check link performance.

2.

2.

1. Check link performance.

2.

2.

IDU

Check radio alarms for channel.

1. Reduced capacity.

1. Check link performance.

2.

2.

Fading.

IDU

Check radio alarms for channel.

1. Reduced capacity.
Fading.

IDU

Check radio alarms for channel.

1. Reduced capacity.
Fading.

IDU

Check radio alarms for channel.

1. Reduced capacity.
Fading.

IDU

Check radio alarms for channel.

1. Reduced capacity.
Fading.

Supported Products

IDU

Check radio alarms for channel.

1. Check link performance on all radio


channels in Multi Carrier ABC group.
2200

Alarm

Multi Carrier ABC LOF.

Critical

All channels in Multi Carrier ABC group are


down.

2.

Check radio alarms for channels in


Multi Carrier ABC group.

3.

Check configuration of Multi Carrier


ABC group.

IDU

1. Replace RMC.
2203

Alarm

LVDS RX Error Slot 2.

Ceragon Proprietary and Confidential

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

Page 25 of 30

FibeAir IP-20 Series

Alarm ID Type

Description

Alarms

Severity

Probable Cause

Corrective Action

Supported Products

1. Replace RMC.
2204

Alarm

LVDS RX Error Slot 3.

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

1. Replace RMC.
2205

Alarm

LVDS RX Error Slot 4.

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

1. Replace RMC.
2206

Alarm

LVDS RX Error Slot 5.

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

1. Replace RMC.
2207

Alarm

LVDS RX Error Slot 6.

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

1. Replace RMC.
2208

Alarm

LVDS RX Error Slot 7.

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

1. Replace RMC.
2209

Alarm

LVDS RX Error Slot 8.

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

1. Replace RMC.
2210

Alarm

LVDS RX Error Slot 9.

Ceragon Proprietary and Confidential

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

Page 26 of 30

FibeAir IP-20 Series

Alarm ID Type

Description

Alarms

Severity

Probable Cause

Corrective Action

Supported Products

1. Replace RMC.
2211

Alarm

LVDS RX Error Slot 10.

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

1. Replace RMC.
2212

Alarm

LVDS RX Error Slot 12.

Major

Hardware failure between RMC and TCC cards.

2.

Replace TCC.

3.

Replace chassis.

IDU

2219

Alarm

Multi Carrier ABC Channel Id Mismatch Ch1.

Warning

Configuration failure.

Compare Channel ID configuration with


remote side.

IDU

2220

Alarm

Multi Carrier ABC Channel Id Mismatch Ch2.

Warning

Configuration failure.

Compare Channel ID configuration with


remote side.

IDU

2221

Alarm

Multi Carrier ABC Channel Id Mismatch Ch3.

Warning

Configuration failure.

Compare Channel ID configuration with


remote side.

IDU

2222

Alarm

Multi Carrier ABC Channel Id Mismatch Ch4.

Warning

Configuration failure.

Compare Channel ID configuration with


remote side.

IDU

2223

Alarm

Multi Carrier ABC Channel Id Mismatch Ch5.

Warning

Configuration failure.

Compare Channel ID configuration with


remote side.

IDU

2224

Alarm

Multi Carrier ABC Channel Id Mismatch Ch6.

Warning

Configuration failure.

Compare Channel ID configuration with


remote side.

IDU

2225

Alarm

Multi Carrier ABC Channel Id Mismatch Ch7.

Warning

Configuration failure.

Compare Channel ID configuration with


remote side.

IDU

2226

Alarm

Multi Carrier ABC Channel Id Mismatch Ch8.

Warning

Configuration failure.

Compare Channel ID configuration with


remote side.

IDU

Ceragon Proprietary and Confidential

Page 27 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

Supported Products

2235

Alarm

Multi Carrier ABC Channel Id Manual Disabled


Ch1.

Warning

Admin state for channel is down.

Enable admin state for channel.

IDU

2236

Alarm

Multi Carrier ABC Channel Id Manual Disabled


Ch2.

Warning

Admin state for channel is down.

Enable admin state for channel.

IDU

2237

Alarm

Multi Carrier ABC Channel Id Manual Disabled


Ch3.

Warning

Admin state for channel is down.

Enable admin state for channel.

IDU

2238

Alarm

Multi Carrier ABC Channel Id Manual Disabled


Ch4.

Warning

Admin state for channel is down.

Enable admin state for channel.

IDU

Alarm

Multi Carrier ABC Channel Id Manual Disabled


Ch5.

Warning

Admin state for channel is down.

Enable admin state for channel.

IDU

Alarm

Multi Carrier ABC Channel Id Manual Disabled


Ch6.

Warning

Admin state for channel is down.

Enable admin state for channel.

IDU

Alarm

Multi Carrier ABC Channel Id Manual Disabled


Ch7.

Warning

Admin state for channel is down.

Enable admin state for channel.

IDU

Alarm

Multi Carrier ABC Channel Id Manual Disabled


Ch8.

Warning

Admin state for channel is down.

Enable admin state for channel.

IDU

3000

Event

Chassis was reset

Warning

User issued a command to reset the chassis.

Wait until the reset cycle is ended and


the system is up and running.

IDU

5000

Event

User blocked due to consecutive failure login

Indeterminate

User blocked due to consecutive failure login

The user should wait few minutes until it


account will be unblock

All

5001

Alarm

ERPI is either in protection state or forced


protection state

Minor

Either user "force switch" command or one of the Either clear force command or recover
ring links has failed
the link

All

5002

Alarm

More than a single RPL is configured in a ring

Warning

User configuration

All

2239
2240
2241
2242

Ceragon Proprietary and Confidential

Reconfigure the RPL

Page 28 of 30

FibeAir IP-20 Series

Alarms

Alarm ID Type

Description

Severity

Probable Cause

Corrective Action

Supported Products

5003

Event

LLDP topology change

Warning

New neighbor

None

All

5004

Event

Security log upload started

Indeterminate

Security log upload started

All

5005

Event

Security log upload failed

Indeterminate

Security log upload failed

All

5006

Event

Security log upload succeeded

Indeterminate

Security log upload succeeded

All

5010

Alarm

System is in sync force mode state

Warning

All

5011

Event

The sync-source quality level was changed

Major

All

5012

Alarm

System Synchronization Reference in Holdover


Mode

Critical

All

5013

Event

The system's reference-quality changed

Major

All

5014

Alarm

The pipe interface clock-source in signal-interface


Major
table is not system-clock

All

5015

Alarm

The pipe is missing an edge interface

Major

All

5016

Alarm

Pipe interface operational state is down

Major

All

5017

Alarm

Pipe is invalid

Major

All

5020

Alarm

T3 interface at loopback mode

Warning

IDU

5021

Alarm

T4 interface at loopback mode

Warning

IDU

31000

Alarm

Insufficient conditions for MIMO

Ceragon Proprietary and Confidential

Critical

1. Insufficient conditions for MIMO.


2.

Hardware failure.

1. Make sure all cables between


master and slave are connected
(MIMO 4x4 only).
2.

IP-20C

Replace faulty units and check that


cables are plugged.

Page 29 of 30

FibeAir IP-20 Series

Alarm ID Type

Description

Alarms

Severity

Probable Cause

Corrective Action

Supported Products

1. Unsuitable hardware for MIMO operation


requirements.
31003

Alarm

Unsuitable hardware for MIMO

Critical

2.
3.
4.

Dual carrier RFUs (MIMO 2x2 and 4x4).

Make sure both RFUs are compatible for


IP-20C
RFUs with MIMO bus interface (MIMO 4x4). MIMO operation.
Clock source sharing capability (MIMO
4x4).

1. Not all MIMO carriers are set to same radio 1. Load same MIMO compatible radio
script or script is not compatible for MIMO.
script to all MIMO carriers.
31004

Alarm

Unsuitable software configuration for MIMO

Ceragon Proprietary and Confidential

Critical

2.

Radio TX and RX frequency is not identical


on all MIMO carriers.

2.

Set same TX and RX frequency on


all MIMO carriers.

3.

XPIC or Multi radio or ATPC features are


enabled.

3.

Disable XPIC, Multi radio and ATPC


on all MIMO carriers.

IP-20C

Page 30 of 30

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